access in and out and the ease of parking. the free wifi.

sandpaper towels, no coffee machine, no phone, had to ask for wifi

easy to get to. free parking. close to shopping and other venues.

parking sucked

wifi is too slow,not working very well

there s a $10 early check in and the breakfast was really good (scrambled eggs, waffles, sausage, yogurt, and (+)had surgery and i needed an early check in time, i requested an early check in time and the staff made sure to honor my request

grest bkfst; facilities, laundry and fitness room very clean

wifi is horrible

sk, no mask), wifi password not what was in the info, but the front desk was

24/7 airport shuttle service

my kids and our entire family enjoyed it all

was a very large room with a full kitchen

just the pool was close bu we understand this covid

small breakfast lobby. it was crowded with just a few people

the pool was closed

no room service during covid, room was mostly clean but stains on carpet.

10 minutes to find someone to check in since no one was around, no bar open, no breakfast or room service

near airport easy parking lot of restaurants and shops nearby

we had a few drinks at the wyz bar and the bartender was extremely friendly and attentive and made some delicious creative drinks

it's completely understanding that the bar,pool and other areas were closed

pool in the middle of parking lot

gated parking lot. clean property. nice fitness room.

everything was great, i didn't use the pool.

it was gated. and the ladies that serve the breakfast very hospitable.

breakfast awaesome beds comfortable love the shower

breakfast was great

indoor pool and modern decor

hotel was very clean. the bedding was great and the breakfast was very nice

the gym is everything i want

breakfast, free parking lot, very clean, comfortable bed, very friendly staff and great location

excellent customer service was provided to me by the check in/ out staff and the ladies in the breakfast area

the pool not being open

the only down side is the parking i barely found a spot but other than that is super nice

manager came to help me connect my laptop to the wifi because i was having a hard time

bed, parking spaces, variety of breakfast options, thick walls + barely hear anything down the hall/

the pool

if you would like to use their laundry service, i would recommend bringing some quarters

big room, good location, convenient shuttle, nice pool and hot tub, good and well-stocked breakfast buffet, friendly and helpful staff

the gym was open

i stayed on saturday and apparently there breakfast ends at 10am, so at 9:50 i’m going down the elevator hoping i still can get some food

longer pool hours

staff were friendly their doing a little contruction so no pool as of yet the breakfast was

friendly, helpful staff. amazing rooms and overall services. breakfast was incredible.

had the pool to myself for 2 days which was great

many of the renovations to the property and the courtyard was definitely more eye-pleasing as the spa was sparkling clean

friendly hospitality from the gentleman at the front desk he reminded me of the complimentary breakfast

spa tub

guest next to us started a fight with my kids managment handled it very well kicked them out and apologize

specifically, a mother with two kids seemed particularly bothered by the absence of breakfast

the pool was open and clean and the breakfast was good and made a big decision decision in my choice of

the pool was sad and the people that came in and out of that location were shady.

very small pool, looks like there was a few people living there

they did give us a late check out

when i first booked the hotel online it said it had pool and breakfast available at the hotel, then when we first arrived it came to our attention that

no pool

was very disappointed with the pool area

great staff, super clean, free parking & pool

didn't get breakfast

noticed walking in was the beautiful lobby, spacious modern room with comfortable bed , and nice pool area with sitting space and towels to dry off with

we also couldn't get our room serviced as expected--again, the staff didn't inform us that it needed to be requested, not

into a room immediately after attending a concert and went straight to bed when we woke up our kitchen area was covered in ants they were ants in the bed in the blankets crawling over us we

we were able to use courtyard to bbq and enjoy pool

breakfast was good.

did not have breakfast

they location was great. breakfast was more than expected, kids loved it

my kids love the breakfast options

clean room, pool, laundry on site. ontario airport, restaurants and grocery store near by.

clean room, pool, laundry on site. ontario airport, restaurants and grocery store near by.

clean, staff is excellent, rooms are decently roomy, beds are comfortable and it's got a little laundry room with several washers ($2

had a good breakfast selection, wifi, a computer if you needed it, and a washer a d dryer to do laundry

they’ve recently renovated the rooms, and they offer a laundry service, a pool, and free wi-fi

they’ve recently renovated the rooms, and they offer a laundry service, a pool, and free wi-fi

they have pool, directv cables

we didn't swim in the pool because i think maybe the homeless bathed in it

pool was useable. buffet closed too early on sunday morning.

hotel under construction, pool area not accessible

pool did not open until 10 am every morningbreakfast ran out of food items each of the 3 day

of the breakfast area should have been announced 5 minutes prior

good selection of breakfast items.

i had loved there breakfast in the morning so detailed and all fruits n food so fresh

if i had to, i would only add a few pastries to the breakfast (muffins, danish, scones)

the breakfast was delicious (mini buffet), the place is beautiful as well as clean, and the entire

my kids loved the hot chocolate and cookies downstairs at night time

breakfast was frozen and was not seasoned

breakfast was comparable to other locations

early check in friendly staff location to airport

pool was closed on monday

peace and quiet, comfortable bed, warm breakfast, and nice staff.

pool was not heated but good for the kids

breakfast and the staff was very helpful

breakfast is a huge selection ! parking lot is big, and next to freeway

i hope them not use my information for bar things

shuttle service was quick, breakfast was plentiful and good.

breakfast could be better.

we left before breakfast was available, but were happy to have a shuttle to the airport

kitchen in room with eating and cooking utensilsp provided big tv

breakfast was fantastic

convenient location, spacious room and functional kitchen.

pool lights out not enough staff bugs in hotel grill area occupied by one family only

pool location breakfast

i booked this hotel because it was one of a very few that had room service

time of shuttle

have a breakfast buffet in the morning is awesome they do have a jacuzzi and swimming pool nice ivreally liked

at

not explain on the contract that the kids over 11 years old they need to pay for the breakfast

didn't like the pool .even tho it was closed because the rona!

loved the complimentary breakfast, lots of stuff to choose from. outside bbq's came in handy

apartment like complex great breakfast nice area

enjoyed the property room was great clean full kitchen all utensils pool was great very clean breakfast was

fabulous amount of space, pretty good breakfast w outmeal not from a packet

the pool was dirty ,the water was not clean, you don't wanna go inside and take your risk

free wifi/parking

large rooms, gym and friendly staff.

of the main reasons my husband and i stayed at that hotel was for the location and for room service and for property having a restaurant that way we can eat there and wouldn't have to go

pool and gym

great hotel! super clean & comfortable. plush accommodations and great breakfast!

the breakfast was surprisingly delicious and we usually do not partake

staff was very friendly and helpful, the free breakfast was awesome

the kitchenette

if you're going to offer a kitchenette, that's great

the pool is about 50 feet long, very cool for a hotel pool, makes lap swimming a possibility.

not know that there was remodeling in progress , worse - the advertised bar and restaurant on site were closed

needed shuttle to airport, not available, 1st room no working a/c, no working phone

room service was great

location and pool

the level of chlorine in the pool has high

i called and asked if indoor pool was open or due to close before i booked, i was told the pool was open and will remain open

wish it had an outside pool

pretty good mini-gym

size of pool

i didn t have time to eat breakfast at the hotel but i was told it was very good.

24hrs gym and good location

was so loud kids were running through the halls and the people next to us were so loud couldn't get rest

breakfast was great came with room and nice and quiet

their was cigarette butts on the balcony where my kids went to look out

was going to night club not work attitude was short and rude hotel supply were not available at breakfast like its

breakfast wasn't long enough

the kitchen

laundry room was good

can't use the pool, it was just all bad, oh and the guest laundry room was nasty, don't waste your money at this place

staff was accommodating in getting me an early check in

$30 early check in and they decided to charge my card the next day for a whole other night

found used pair of panties on closet shelf and pair of dirty tennis shoes in kitchen cupboard.

room wich hat kitchen did not provide any utensils or supplies

nothing to use in the kitchen. no tissues. no cups in the bathroom. no coffee maker in room.

full kitchen and 2 separate bedroom

room with kitchenette was priced well

the bar tender and the waiters serving extremely nice

slept in a little bit and then had to rush to be able to make it to breakfast and the breakfast bar closed before we were fully done eating

great omelette bar in the morning and free drinks at happy hour

breakfast was a nice touch in the morning especially because it went all the way to 10am so we

the sink in the kitchenette didn’t work. i didn’t report the problem.

the lady who serves the breakfast in the morning! she's amazing!

there is also a laundry facility, which was very helpful during our stay with three children

convenient to airport and friendly shuttle driver

they had the pool open and there was about 20 people none wearing mask. how is this safe?

having the shuttle service is great, as i can't walk extensive distances these days

great location to the convention center. gym good .

the gym and pool were nice as well

i also really appreciated the free shuttle to and from the airport

under staffed bar front desk lady was not the nicest pool hours closed very early

i had breakfast at 6 am at the citrus west cafe and it was simple but expertly made, very pleasant

shuttle was unavailable, but they comped a cab, so i guess ok.

free breakfast even other non inexpensive hotels offer it

everything was under construction and renovation.. the gym , hot tub and hallways..

the pool and gym were nice.

the hotels nice when you walk on also had a gym and tennis courts

breakfast ends to early on the weekend.

location, very clean, lots of room for my kids to spread out and relax

pool was cold and hot tube

staff were lovely, gym was great

the pool

enough parking

am 73=my sister is 86 ) and her kids i never met either so it was a fun meeting until we left to go back to the airport

liked everything here from the decent size rooms,comfortable beds,big tub/shower,room service, cleanness,breakfast in am,staff are friendly,professional and helpful too

in late at night, good parking space, older style hotel

couldn't use spa or pool

bonus+ their shuttle was in the shop so they paid for a lyft to transport us to and from the airport

need an actual shuttle to and from airport. easier for those type of folks to be put at ease.

there was a weird smell one time getting off the elevator by the laundry room.

because of covid breakfast was not the best.

the pool was green

isaac for taking me via shuttle to my work event at big al's

liked the pool and courtyard

was really clean and the bed super comfortable, they made it super easy and accommodated us for a late check out

the location is great for the airport and the shuttle was convenient, running every half hour

however i called to request a late check out and she flat out lied to me by saying the hotel was booked when in fact it wasn’t

no heat in pool or jacuzzi

the breakfast was delicious

breakfast was well maintained, hot, and plentiful

swimming pool was dirty with plastic bottles in it

staff was super friendly, the room and bed super clean and comfy and the breakfast was delicious

room is cozy, good for sleep, bed and shower area enough for staying. breakfast is simple.

np breakfast

no breakfast

no breakfast no restaurant nearby located in truck station

i was not informed of any breakfast. i didn't receive anything for breakfast.

they allowed us to use their kitchen microwave

and even provided breakfast

breakfast ended at 9 and their parking was small and we ended up parking across the street at the

atleast get clean towels and trash taken out because the cans were full and i was there with four kids she said yes that she would send someone out to do that but when i returned there was no clean

the staff accomdated my family for early check in on, we arrived early from driving so many

the continental breakfast was so-so. the kids liked the make your own waffles.

good air conditioning, coffee /breakfast

greatly improved. nice stay with a nice breakfast ud83eudd5e

is right opposite the mall, breakfast was great, the staff very helpful, small but nice gym

liked the underground parking

the pool was warm, the staff was friendly and helpful

breakfast was a little gross

i was not told there was no breakfast and the pool closed at 8pm on a

only thing that really upset me was 2 guys hopping the fence into the pool and literally bathing themselves in the water

the front desk is part of the bar area so there really isn’t a distinguished front desk area

tiny pool

is the best security , every 2 hrs had police patro get into parking drive aroound the hotel you park your car with woorry free and enjoy your time to stay

that the pool is not open

parking and wi fi is free

the area is quiet and lots of parking available

was expecting breakfast but all they had was ding dongs, packaged oatmeal and a granola bar, i was a little

that they dont serve breakfast cus of this dang covid drama.. smile.. other then that its koo...

the pool

the breakfast in the location is why it's staff 2 thumbs up

off the freeway and next to stores and fast food, very clean room , the pool looked very clean , very firm bed i loved

the pool was open and clean. it was a refreshing change.

swimming pool is very close to the rooms

pool, but it was not open.

clean and updated. breakfast was satisfying. amenities are as described.

the cleanliness, location, good breakfast and the airport shuttle.

we liked that they had a laundry room

i was pleased with the breakfast served, beds, and overall stay

very limited parking

and her kids the rooms were very clean and the area was very calm the only down side was that the pool was closed the kids were looking forward to

pool wasn’t open

pool was locked with no notice as to why, maid was rude when i asked for extra sheets, beds only

felt safe, comfortable and felt very relaxed after my stay. happy for late check out. thank you!

pool was durty

it was quiet, the stuff has nice, the grounds was clean ,the pool was clean.

my room. view of pool.

parking was a little tight

liked the breakfast, the clean room and the value for my money was excellent

we liked that the room was very spacious. we like the breakfast it was really good! we w

nice management lots of parking clean rooms and modern

some people in parking lot forget that others are staying there and speak too loudly

bright welcoming clean a lot of parking

shower was hot. location was adequate. plenty parking.

little kids running around parking lot being loud

location, they have frigde and microwave, free wifi, good tv. bed was comfortable. quiet.

they had anything we needed and the spa tub was bomb

how the staff recommended a better spa room for our stay

quiet clean and the spa tub

staff was very accommodating and the spa tub in our room helped me to relax more than i have in a while

the water stopper for the spa tub was also broken as well so the the tub took longer to fill

a truck driver,i stayed over weekend,they have a lot of parking,it’s quiet at nights,and my room was clean it was looked like

pool closes to early for summer

i love staying here. rooms are clean the breakfast is great.

not much protein offered for breakfast. hard boiled eggs would be great!

fighting or yelling seriously better than my apartment complex i might move here lol oh and breakfast is actually pretty good automatic touchless pancake machine… yeah say

love the breakfast

exchanged bills for laundry but they gave less coins than i gave

the towels did not smell like they were fresh out the laundry and found stray hairs on the towel

location, laundry accommodation, local shopping and restaurants

the wifi could have been better.

good pool , good family sized room , easy to walk to restaurants and stores

good fast wifi.

the spa bath

good wifi and close to where i needed to be.

location great. gym had everything i needed.

the dining room is shared with the bar

not really. think next time i will ask for an outer room, facing parking lot is all.

i really liked the family friendly pool, had good areas in it for the kids to play.

unfortunately i could not truly enjoy the room service

the front desk was not willing to accommodate to an early check in so we went elsewhere.

diy laundry machines

nothing specific or that is fault of anyone just want the pool open

there is really nothing i don't like except for waiting on the pool to get ready.

use of pool

everything was very excellent except for the pool

continental breakfast was simple, just cereal, fruit and a packaged danish, and coffee of course

pool area very loud, cars playing loud music in parking lot into midnight hours was very annoying

the only thing i dislike was that the pool was not clean. even though i let them know..

the bed could have been better as well as the breakfast.

like that it had a laundry room, a pool, enough parking, free coffee, free access to ice

like that it had a laundry room, a pool, enough parking, free coffee, free access to ice

the pool wasnt open

the key issue if no pet fee

great time spent at the pool.

early check in and late check out

early check in and late check out

they did an early check in and accommodated me with anything i might have needed, room was very clean, fresh

swimming pool was green . disappointing that we couldn't enjoy the pool

the people, the room, the food, the service, the pool and spa were great

loved the lounge / bar and the size of the room (handicap).

the bar of soap was not so great , and the tv had very limited programing

pool was clean, restaurant was good

i was told by some friendly people in the pool

were across the hall from the gym

fitness center is great and the pool and jacuzzi r top

is farther from claremont colleges than preferred but it is quite clean, comfortable and has a gym

the place is beautiful and clean. i loved having a gym, a beautiful view and a restaurant.

room, safe parking lot where we felt fine leaving a van full of my daughters college move-in stuff, and the

the reception desk was very professional and friendly, and the some of the room service staff was friendly and very accommodating

very nice staff, however, wifi was unsecured, which probably wasn't the best thing.

value for the money, clean, comfortable, free wifi, free parking, free breakfast

parking was the only issue

i was also able to swim in the pool

i requested late check out and they granted me that with no hassel

dirty room . laundry and pool out of service no access to microwave expensive vending

pool gate was locked in a sunny day. bunkers

the pool, the people..

they have a guest laundry and business center

the breakfast had a big variety!

excellent room, view, staff, breakfast.

had i had more time, i would have loved to take a dip in the very clean pool

pool was so relaxing, the breakfast wasnt just donuts or muffins, there was eggs, pancakes, bacon,

the breakfast was great! the swimming pool was fun!

new clean & quiet. great location & breakfast was great as well.

breakfast was good with a range of options

appreciated that they have complimentary breakfast, the location was in a great place near other restaurants, and the room and hotel was

the breakfast was great! the swimming pool was fun!

everything was clean, the staff was very helpful, the breakfast was delicious!

staff, comfortable spacious room, nice kitchen amenities with full size refrigerator with ice maker & they serve a weeknight snack

smart layout, galley kitchen

en if i didn't use it) kitchen was nice

did have small ants in my bathroom and kitchen and my son said he had them in his room as well

are parts of the kitchen counter that is chipped, scraped and really looks so old but it still okay

it said breakfast included it was not satisfactory at all

hallways smelled no fresh hot brewed coffee no continental breakfast pet fee

they began to give me rooms where the bedding stunk and they would not sell me detergent for laundry

kitchen and full size fridge are my favorite things

great for kids

late check out

the rooms were really good, nice, spacy and the room service was excellent.

breakfast was amazing with freshly made omlette

pool so if your room isn't close to the pool going to the bathroom might be difficult for younger kids

close to food outlets, small but good gym with towels available,

no towels at the pool we waited over an hour no towels we walked up to our room dripping water

no towels in the pool area, had to go to front desk and request for pool towels

it had a nice gym, pool, and hot tub

nice clean the bar and grill local food options

there is also an indoor swimming pool and very large jacuzzi

hotel was clean and location was good staff was nice spa was broken

gym not accessible, being used as storage

breakfast, coffee was decaf, no swimming allowed, gym was closed

internet connection, no tv in the room, extremely dirt common areas, no pool, no gym, no spa as promised at booking

liked the spa tub

spa tub was nice

out in parking lot, the cheapest soap, towels, tv channels were blurry, bad reception, swimming pool was greener than shrek (disgusting looking), no water machines on premisses, graffitiy on

location was perfect,there's a nice swimming pool and dennis is right next door as is the gas

and the swimming pool was so dirty

the picture of the pool is not really the property's pool and the decent-looking rooms shown in the pictures were

was rude and unprofessional and pool was disgustingly dirty

breakfast

would’ve preferred a little better breakfast food

my family didn’t feel welcome and even my kids ask why she gave us attitude when she came to check the water and it was literally spitting

cleanliness; pool; hot breakfast

then had an issue with the pool door, bathroom water issue and then my room door

the free breakfast had many options, and was delicious

excellent breakfast, tasty, included hand-made dishes.

laundry facilities available

friendly - clean - superb breakfast - nice pool and hot tub - well designed rooms - just

property was very clean, the breakfast was free and one of the best breakfasts we’ve had

the rooms are large with a kitchen and dining table

disappointed hot breakfast wasn’t served the day we were there.

the staff is always nice, the breakfast is good, rooms are cozy

nice hotel suites and kitchen

maybe more fresh fruit for breakfast.