was very clean/new and had everything we needed for a very comfortable stay including to-go breakfast, coffee in the room, great beds/linens/pillows (4 pillows not two), clean bathrooms,

pillows not two), clean bathrooms, great air-conditioning, windows that open, small hotel bar, laundry room and a really good restaurant right next door

also of main importance to us was the level 2 ev charger, as we were driving to fredericton, nb the next day and i need a full charge to start

a little disappointed the restaurant bar section is not open being all restaurants are open with a covid vaccine proof there’s no

no bar or restaurant

it was wonderful to have a pool, and enjoyed this very much at the end of a long day

the breakfast was delicious, beautifully presented on the tables, and the staff went above and beyond

breakfast

the hosts are amazing, great breakfast.

case you are very sensitive about it, the water in the pool did not seem to be cleaned of leaves and other debris that day

there was no pool, or kids play equipment, but that didn't really affect us

gym is small but has view of spa

staff were super friendly and helpful, the hot tub is huge, thought it was a pool

location and pool. staff was super friendly and nice dry helpful

mattresses were so comfortable, the bathroom large, the pool and fitness center were beautiful

clean rooms and hallways . great breakfast provided as well. kids really enjoyed the pool.

rooms were clean, the free breakfast was delicious and the staff was very friendly

nice suite and nice breakfast all included in the rate

was good, front desk personnel was excellent, pool and hot tub very clean

the pool and the hot tub are nice

of the couples said they were surprised you didn't have waffles for a breakfast option

go back anytime, gym and pool access is wonderful

moreover my kids enjoy alot

the breakfast. room heater was really noisy.

gym was old and few machina

the complimentary breakfast was good

nothing provided for the kids at the breakfast

disturbed by noisy area with many cars passing, noise from the fridge, room too cold, fear of kids falling off the bed so didn't sleep too well overall but kids surely did

breakfast is good

hot chocolate for the kids and bathrooms on the main floors during breakfast the kids need washroom we got to run

breakfast was good, no elevator and we had many bags so they switched our room to main floor with

choice of options, good, quality products, coffee/juices available 24/7; lot of parking; decent gym; knowledgeable, professional, bilingual personnel, answering all the questions

laundry available

great staff. quiet ( on second floor anyways) . lots of options for breakfast. laundry room.

convenient locaton, great staff, comfortable room. ev charger level 2 on site.

pool and spa was nice and clean, the breakfast was very ok with toast,yogourt,cereales,beagle,

it's s tough to stay on top of this issue in a public facility but the hot tub in the pool area was gross

helpful staff great value they allowed late check out you can take breakfast up to your room location is quiet and great if you have a car

and spa was nice and clean, the breakfast was very ok with toast,yogourt,cereales,beagle, coiffee,juive

suite with spa bath and all, was very good and spacious

excellent menu choice in las palmes bar and restaurant

arcade was a bit dated with pool tables that didn t work

bar staff gabrielle was the best

the tropical pool area and live music in the evening creatures such a vacation

3 kids, myself and husband were all very comfortable with a double queen room

breakfast was great and meet the expectations and i definitely recommend anyone of family and

hotel was very clean and spacious, heated pool was great, kids enjoyed it

pool is not big, but my kids spent some a good time there

the room was large and clean. the pool and gym were excellent. good location

the kitchen was perfect and had an apartment sized fridge

he made out early check-in easy and the ev chargers on site were really helpful

we travel with kids so it helps to have more choices than just toast

clean, comfortable, good breakfast.

breakfast with a variety of options, i loved it so much

nice breakfast. very comfortable beds

more parking would be helpful since we took the last spot when we arrived later in the evening.

slow wifi.

interior parking with changing plug 110v

close to highway and amenities, very comfortable king bed, fast wifi, tasty breakfast, fridge in the room a great touch

wifi slow, no extra chair, no soap bar, no room/bath fragrance, no coffee stuf available for next

- they replaced my towels the next morning plys gave me towels for the pool which you can find at the desk before you go take a swim

need couple change room near the pool

heck its working hours as we could have eat the sport bar due to reduced hours)

there was also a swastika in the parking lot which was disturbing

the pool with slides was amazing and we had fund with the kids

unacceptable 2: the wifi network is very bad 3: there is no cattle to make a cup of tea 4: no room service 5: the price is very high for

staff, good wifi, clean, and convenient location

too much cold air conditioning in the breakfast room. poor variety of food for breakfast.

laundry facilities

had laundry facilities which was fab for us

the gym and daily housekeeping was not available due to covid which is totally understandable

needs more ev chargers

dog friendly and ev charger for our tesla to get free full charge overnight.

gym is on the second floor attached to our room which leads for a lot of noise every morning to

2 ev charging stations on site

kids had tough time sleeping

pool was great

great gym and pool

kids were tripped with the hot chocolate bar

pool a little cold and too chlorinated

the rooms, the cleanliness, very friendly and helpfull staff, lots of parking places, nice little gym

excellent restaurant and gym. lovely room.

the yoga mat in the gym needs to change out. it's very old and flaking.

the gym was amazing

there is a gas station nearby and there is a 24hour gym included as well

one of the running tracks in the gym was out of order (required maintenance according to the panel)

modern rooms, great pool and gym facility

used sauna, swimming pool and gym

francis waited on all tables and bar on his own

is my go-to hotel when i go to quebec city, it's the cheapest pet-friendly hotel in the area (when you account for the pet fee) and it's got all the comforts i

the pool is great

early check in

breakfast was great ud83dudc4d and kitchen staff so polite

wish the pool was bigger for the size of the hotel

- gym is very poor, unlike my prev holiday inn stay - breakfast was untasty except for the

beds, very clean and modern with a great breakfast and a pool just big enough for the kids to get the crazies out of them

lovely staff, pool area was clean, the suit was perfect

cleanliness. the size of the pool is ridiculous. the gym is not equipped.

another family and the hotel managed to place us in adjoining rooms which was fantastic for the kids to roam without disturbing others

love the gym, great workout after a busy day

the best part is the swimming pool is open late so that guests can relax after a long day troll

though checked when i asked and told it was ok, but not very powerful like a regular

the pool was very nice,the comfort was decent,but still a very nice hotel i recomend staying here if

room service is non existent, they will tell you they re too busy every time

the room were good as well, the internet was great, the parking was

pool, parking, decent tv and clean facilities.

big bathroom that was convenient with mobility issues and kids

and i could not swim because it was not clean at the outdoor swimming pool

nice little pool outside, not

the kids were happy with the pool

accommodations were poor for the price. the wifi was terrible and the breakfast was appalling.

feels like a mini resort with a fantastic indoor pool and weekend parties filled with kids and entertainment definitely the most kids friendly hotel

service was slow to open the murphy bed room service was not available

we also like the free parking and coffee in our room

prefer real soap in shower. wifi was not accessible

the pool and gym were great

we had breakfast in the restaurant and it was delicious

early check in

gym could have better eliptical machine room could have fridge with freezer

hotel is not kids friendly

on the top of that, the apparels on your gym was half out of order

the kids love the free breakfast

did not work, room was not cleaned on day before leaving, pillows a bit too firm, wifi is a

also i don t know why there wasn t any room service

there was no room service on the weekend. you had to get your own clean towels.

there was a sports tournament so the hotel was full of kids running around.

even a minute drive you have a huge shopping mall and inside the hotel itself, you have a pool, gym, restaurant and bar

restaurant was inside casino so no where fo kids to eat.

nice pool, gym, and our suit.

the pool was a little too athletic. the kids preferred the pool with a splash pad.

pool

was a pool however it was empty

could stay at the pool before the check-in

we really enjoyed their pool after a long drive.the hot tub was nice and the room was clean

our only real question is why the bar, patio and pool closed

also appreciate the ev charging

only one ev charger

the staff was very nice, coordinated charging multiple cars on the ev charger throughout the night

i like the room, breakfast selection and indoor pool.

not sound proof and you could hear kids running in upper floor .

pool a little outdated but kids still had a lot of fun. i found the water cold.

very nice to have pool facilities

didn't like a couple nights when kids were running up and down the hallway late hour but not the hotel fault

noise outside the window

the room service didn t do their job

boston pizza room service

was located in the basement, smelled like dirty gym socks and very humid

spacious, modern and clean rooms

was able to request an early check in because it was raining and we couldn't do anything we had planned as we came to the

breakfast was good, room was nice ,clean and comfortable, close to shopping and places to eat

big room and nice small gym

budget hotel feel. my kids called it a motel.

laundry facilities!

midnight two policemen showed up and dealt with it guest had returned but don’t know outcome my kids upset

the easy parking facility

there isn t a bar at the hotel, which is odd and there is no coffee maker in the room

the wifi was weak and slow at times. i had no other issues.

fireplace in lobby. bought drinks at desk to sit in lobby. pool was open late.

wasn t too crazy for the pool. water and hot tub water was tepid at best.

gym is super small and only has 1 bike, 1 treadmill, 1 set of weights

sucked that pool and gym was closed.

loved having large tv and wifi

loved you got to reserve the pool that had a splash pad

open juice and coffee/tea bar, as well as free laundry on site, splash pad, and staff was always very friendly and helpful

the laundry room was available but the washer looked dirty and dusty and needed a cleaning before it

nice place great breakfast will come again

the pool was clean and very pleasant

we had a room with a kitchenette and all the necessary kitchen supplies

friendly staff, free parking, free (cold, continental) breakfast. has a gym and a pool.

laundry facilities, gym and free daily shuttle to old quebec city

we were really pleased with the availability of fast ev charging stations on site as well

bath, gym

comfortable and clean, amazing staff, excellent location, a lot of food close to the hotel, gym

excellent breakfast, free parking and wifi, basic at gym, comfortable room.

location was great, pool area and gym were awesome. undercover parking was a bonus.

the kids loved the large windows and wanted to stay in the hotel instead of going sightseeing

very clean place and kids liked the swimming pool inside the

cleanliness, friendly service, free parking, onsite restaurant,

we were able to enjoy the pool every day as we booked ahead

parking was reasonably priced, and i liked the ev charger

there is also a shared area with kitchen, books, games and sitting area we loved our stay there very much

good location, clean room, full equipped kitchen, you got everything you need!

the auberge has a big kitchen and communal spaces which we didn't use

location, excellent service & the possibility to cook for ourselves in the kitchenette (although some of the equipment was a little old & could be replaced)

the room had a full kitchen (not that we cooked) if we wanted to cook and it was well stocked with a refrigerator,

the size of the room with all the amenities, such as a full kitchen and laundry unit, was sublime

the loft had everything you could need and the kitchen was fully stocked

beds were comfy, kitchen had everything for cooking

equipped with everything we needed for a comfortable 3-day stay, including a fully stocked kitchen with all the necessary utensils

it was extremely clean and well outfitted with kitchen supplies

the revolving restaurant and bar was a pleasant surprise as we were not aware of this facility prior to arrival

variety of amenities, good equipment and dumbbells in gym, great location near a strip of restaurants, convenient to get to bus stops, room was

there are a great selection of cafes and bar a few minutes walk

the pool is amazing.

the room had the usual amenities and pool and gym were available

we really enjoyed the cocktail bar and breakfast

location on grande-allee the rooms were very cozy , loved the style the mini bar is very appreciated with local

beautiful rooms and restaurant and bar space

the bar has great options and excellent drinks for a reasonable price

lobby had a unpleasant smell which appeared to come from the kitchen(which is unfortunately by the elevator

gym was a little cramped; not very spacious

we enjoyed the pool

when my kids asked to go swimming pool omg

adults, 2 kids)

the

kids will pay extra

great location. the outdoor pool is warm. kids loved

the pool was close ... little deception

gym equipment and selection is quite old.

of surfaces that we see at first glance were clean, but when my kids dropped a toy and it rolled under the bed, it was filthy

location, comfort, bar and resto on site wifi in the rooms

the gym hours during the week opened late. would have been nice if it was open early.

location great for bar hopping and close to old quebec

pool and gym also well kept

the restaurant has really good breakfast. the swimming pool was a bonus for the kids.

pool staff

wifi is very slow.

not much, crowded with too many kids hoping the oool.

there’s a rec room with pool tables, ping pong tables, air hockey for families with kids

wifi good

visited the gym /sauna each day and some of the equipment did not work.

the bar service was excellent

gym/pool changing room needs renovation...no steam room, no dry sauna, no space, etc

wifi not always stable

better room service

equipped kitchen

kitchen in room allowed us to get fresh food from the nearby metro and from the grand marche and

kitchen equipment is all provided

great attention to detail with kitchen and bathroom

the room also prep with all the kitchen utensils (even include a cheese shredder) which really enable us to cook on our

the gym even though it is small, it is quite functional and it is well cleaned

stay, very helpful staff - especially the bar and concierge staff made sure i had a stress free stay

had firm request that our room should be made daily as we had younger kids

however right around check in while we were at a bar we received a call (anticipating that our room was ready) and were told the hotel was

from front desk to restaurant staff to bar staff to concierge & doorman

pool/gym facilities

if you have a ton of baggage or kids with you, i’d recommend asking the hotel to help you reach your room

upstairs pool is a bit odd

suite was great with kids, good space the location is perfect the staff was very nice beautiful

room service past 8

full kitchen, exposed brick, comfy robes, and very pleasant remote staff who helped us with check-in

liked that there are rooms with kitchens

don’t miss visiting the museum of civilization liked the coffee bar at the hotel

a lot of things in this hotel are self-serve (like the wine bar - actually pretty fun

the wine bar was cool too

kitchen had everything we needed

the kitchen was well-stocked

in a 10 mins walking distance cute and rustic interiors and decor very hospitable staff - our early check in was accommodated without

beautiful, modern apartment with super comfortable beds and full kitchen

even kind enough to give us a box of nespresso pods, cutlery and everything else needed in the kitchen

kitchen appliances all new and clean

well equipped kitchen etc

the view, the location and the kitchen

great amenities including coffee, wine, hot tub, and gym

location is great pool, rooftop

roof terrace and spa pool a bonus

) window and view is awful bed and blankets are not comfortable they have a very very small gym and the times you can use it are ridiculous its 8am to 9pm… it should be at least 6 or 7am to

having a gym there was no gym tiny smelly room in basement tiny rooms tv didn’t work no

they accommodated an early check in request and gave us a room with a great

got a late check out no

spa even though listed in amenities, ice machine on ground floor only, 23 steps in entry up to

room service

staff are happy helping guests, it starts from valet parking, at checkin and room service

there was room service and breakfast buffet accessibility 7 days but understandable due to

come back in the middle of the day during cold/rainy weather to take a break at the pool with the kids

i had an excellent massage in the spa section

breakfast was excellent

of calm permeate the property with opportunities to participate in yoga, meditative walks or spa treatments ( all for a fee)

the atmosphere, the silent breakfast

the hotel’s restaurant offers a terrific breakfast and lunch and several spa services