the hot tub is great. however, we are disappointed that there is no swimming pool.

very comfy beds, great little pool and a nice gym.

gym and outdoor heating pool

restaurant no bar no breakfast no vending machines (a pop and chips cost 6$) curtains had hand prints (dirty) on

no restaurant or even a bar on site.

in a 10 mins walking distance cute and rustic interiors and decor very hospitable staff - our early check in was accommodated without

room service meal was very nice too

incredible room service

gym and sauna great

wifi awesome and lobby fireplace to die for

lots of character and fabulous location. great gym.

the men's spa was part of the pool area which was overcrowded and full of screaming kids

hotel was kid-friendly and the staff interacted well with small kids

running through guests, doing cartwheels, practicing gymnastics, screaming, and parents allowing it

wifi signal is not really strong.

no free wifi and expensive parking.

staff, facilities : room, gym, spa, breakfast room

added bonus is the hot tub and gym on the terrace

love the spa area with that mini hot pool and no one's there but me :) love the 5 pillows for a big bed

roof terrace and spa pool a bonus

having a gym there was no gym tiny smelly room in basement tiny rooms tv didn’t work no

the gym was small and had no water taps to drink

could not have drink at hotel bar as fully booked as a restaurant

il matto food and room service was excellent

great large bathrooms with powerful hot showers and a decent gym

from the upper rooms as well as easy access to the cobbled-stone walking streets and the river wifi: the wifi speed and consistency were excellent throughout our stay

they accommodated an early check in request and gave us a room with a great

got a late check out no

great location, has a great bar and restaurant

the hotel bar was closed despite obvious interest from the public

clean, great bar/restaurant

we were upgraded to a bigger suite and i got to do my laundry

the bar and restaurant are closed until spring.

considering the size of the hotel, i was pleased they also have a gym

a boutique hotel even i heard people walking on the floor above me which ruined my morning and my kids woke up because of that noise

we had a suite with a separate room so that was great with kids

would like it if they offered room service from taverne louise downstairs...

the room service is excellent

kitchen had everything we needed

the kitchen was well-stocked

the view, the location and the kitchen

excellent location and well appointed room / kitchen

the kitchen has everything we needed

well equipped kitchen etc

the appartment is very modern renovated and luxury: a very nice kitchen, couch, table, bed and my personal favorite was the electric fire

bedroom was separated from the living area and kitchen by a paravan, no door

and the lady that works in the kitchen was very nice, she helped me with french so i could use an app for street parking

bed was very comfortable , the wine bar and the coffee machine with all the espresso and latte that was a plus

the wine bar was cool too

the coffee/espresso bar was very convenient and appreciated

the hotel is in good condition, nice pool, and good breakfast buffet

the breakfast was a typical serve-yourself breakfast

the room is impeccable, size was immaculate and the balcony overlooking the pool was unexpectedly pleasant

we did not use the pool but it was nice as well

good selection at buffet breakfast

room service breakfast was delicious and on time.

staff are happy helping guests, it starts from valet parking, at checkin and room service

nicely sound proofed and a lovely pool that the kids really enjoyed

renovated hotel is in a very good location, central and with a very nice spa and gym

they assisted us with a room service issue with professionalism

i can rate it 10/10 if there was a room service for our room. otherwise, everything was perfect.

need towel hooks in the bathroom, non slip mat for the shower, a shower bar for safety

was nice inside but loud at night right across from a bar that stayed open until 2:30

minimum room service

sometimes had difficulty connecting to wifi

each room, mini fridge, hot buffet for breakfast and open coffee and juice machine 24hrs piscine, gym and kids playground that the kids enjoyed so

the lobby is gorgeous, pool looked lovely

parking free pool gym unlimited drinks

excellent customer service, great breakfast, pet friendly room, pool.

centre was certainly adequate, but the indoor pool is a little small

breakfast is delivered and left on a hook by 7 am and it was delicious- excellent croissant and

mini bar well stocked and spirits available to buy in bottles

breakfast was served in a cooler bag which was hung outside your room each morning, and everything

nice compact gym for workout

they had prepared everything to be very covid friendly and even provided a lovely free breakfast to enjoy in the room

room service would have been nice but understandable during these times

wifi, was charged for four days of valet parking when we took a taxi, no coffee bar - for the price

there s a rec room with pool tables, ping pong tables, air hockey for families with kids

i would also have liked later room service

room, views, location, gym, staff, and cleanliness!

early access to breakfast and boutique (7am)

breakfast was meh, would have loved other options

we're not given info on spa services

i thought small samples of the beauty/wellness products sold in the spa shop would be nice in the rooms

did not have breakfast. great location. calming.

stay, very helpful staff - especially the bar and concierge staff made sure i had a stress free stay

had firm request that our room should be made daily as we had younger kids

bar stools looked old and should be recovered

wine pricing for a glass of wine at the bar was excessive, especially on the canadian wines.

door didn't close completely - terrible water pressure - bad air quality/hot - very loud - kids screaming in halls at 11:30 pm - unwelcoming

o narrow) but great to use as a jacuzzi - it's also heated

it is free for kids

the bar was awesome to have a drink and was very cozy

proximity of the room to the pool meant that at certain times of the day the room did not smell very nice

if you have a ton of baggage or kids with you, i’d recommend asking the hotel to help you reach your room

we were allowed a late check out which really helped for our last day

lobby had a unpleasant smell which appeared to come from the kitchen(which is unfortunately by the elevator

beautiful rooms and restaurant and bar space

got leftovers from restaurant and need to warm up, their restaurant helped me warmup at the back kitchen and provided plate and forks

the bar has great options and excellent drinks for a reasonable price

the room had the usual amenities and pool and gym were available

great location nice pool area

walk to the old town, and central to new town, the hotel restaurant is very nice, the pool and gym are perfect, it’s heated

facilities were fine - room, restaurant, pool & jacuzzi, access to local sites and entertainment

only area that could have been cleaned more was the gym and spa area

wifi free is too slow

my daughter loved the gym and pool and really enjoyed the breakfast

could have done with a good quality bar area more in line with the overall quality of the hotel.

room service for breakfast

was comfortable; room service was prompt; all staff were friendly and helpful

good and having an entrance to the pool other than having to get into it especially when you have kids to

yesterday was closed from 6 to 7pm) is definitely a con, also the pool is not suitable for small kids

good and having an entrance to the pool other than having to get into it especially when you have kids to

and that when i originally booked it was for 3 adults and 2 kids and when i called to ask a question about something else, i was told we only had 2 queen beds

yesterday was closed from 6 to 7pm) is definitely a con, also the pool is not suitable for small kids

the facilities were great, including a full kitchen

the room is well equipped, it has a kitchen, dining area, a sofa that converts into a bed if needed, bathroom with shower, spacious

the loft had everything you could need and the kitchen was fully stocked

it was comfortably furnished with a separate kitchen/dining area which contained everything we needed for our stay

location fully stocked kitchen including coffee maker with milk frother!

parking was reasonably priced, and i liked the ev charger

breakfast was good. staff really friendly.

the room was nice, good location good food nearby, decent breakfast, room was clean.

the breakfast was great and the staff once again were very friendly and helpful

the breakfast

no bacon at breakfast.

large room with kitchenwares except electric kettle and climbing upstair with

the room also prep with all the kitchen utensils (even include a cheese shredder) which really enable us to cook on our

kitchen equipment is all provided

location and the kitchen.

the property was spacious, with a good bed, a kitchen, a bathroom

were towing a cargo trailer - plenty of room to maneuver and park it

value i want a bed for 8 hours as a traveller some places tell me we have a pool and breakfast and this and that but i show up at 9 pm and leave at 6 150 for a nights sleep is

simply some of the equipment in the kitchen but this is a minor point.

the auberge has a big kitchen and communal spaces which we didn't use

having a shared kitchen and common areas was a nice feature, although i didn't take advantage of them

staff, comfortable room with excellent kitchen, great breakfasts, 10 minutes walk to the old

the room had a full kitchen (not that we cooked) if we wanted to cook and it was well stocked with a refrigerator,

location great for bar hopping and close to old quebec

the pool and the sauna deserve an extra page on wonderful feedback

we did not use the restaurant or gym/pool facilities, so can't

the location is great, nice gym and pool, variety of food in the buffet, very comfortable beds

splendid location the accommodating and always smiling staff the gym (decent size and equipment for a hotel gym) the pool table in the lobby the awesome wine

1 room with 2 queen beds is very spacious for 3 adults and 2 kids. staff are very friendly.

nice adjacent coffee bar with 10% off for hotel guests

cold cold pool

kids enjoyed the pool, a/c a bit soft but still good even in 38c

lots of kids being loud in the halls and very expensive

have lots of bags would be nice to have some muscles at the hotel to get bags up the stairs :) laundry service was good but only 1 machine for washing and

there's a resto, a gym, a pool and even a little resto connexed to it

the hotel also has a gym and a swimming pool

early hours, the guy at the front desk packed us our breakfast when he learned that we were leaving before breakfast time was to be served

like that they had free parking and ev charging station; breakfast was basic, but good

the place also has a pool in the building, and a bar downstairs, which may be a bonus for someone interested

but it's really quite basic, bread, butter, jam, orange, banana, coffee, juice and cereal for the kids

breakfast, cleanness, the space

the pool and breakfast was a big bonus compare to other hotels

requested an early check in and the staff was very helpful

room, clean beds, clean and well equipped facilities (laundry room, free coffee in the cafeteria

access to buses into old quebec city, very helpful staff. laundry on site.

laundry price, everything we need is self-serviced and mostly 24/7 available

was hoping for laundry facilities, but this isn't currently available (apart from dry-cleaning).

lots of parking, laundry facilities, free coffee

wifi was non-working and most of the customer service were

the rooms were clean, the kids were happy with the pool

-bonus- free spacious parking and beautiful pool

wifi only worked for one day, didn t have free breakfast, should be allowed to have drinks by the

wifi was good from a restaurant across the road but then poor in the room

the bed was very comfortable. i liked that there was a spa & coffee shop on site.

the spa and contemporary feel of the hotel and room

gym and spa in a separate hotel

liked the coffee bar in the main lobby.

spa on site and

our room looked out over the pool area

no grab bar or anti slip mat for the tub

plus you don't need to go far for a pool or place to eat or for drinks

they offer breakfast as well as room service to the hotel

i love how it connects to boston pizza and the swimming pool

location, facilities, room size and breakfast

breakfast was

the free breakfast was fantastic. the staff was very helpful and friendly and spoke english.

polite staff, excellent quality of breakfast and clean facilities.

swimming pool was kept clean at all times and it was a highlight for my kids

is definitely a luxe when an hotel offer - more than a simple wifi - a real computer in the room

is perfect, from clean and nice room to good breakfast

no fuss wifi

loved you got to reserve the pool that had a splash pad

nice hotel, very clean, amazing breakfast

bath, gym

excellent breakfast, free parking and wifi, basic at gym, comfortable room.

we were really pleased with the availability of fast ev charging stations on site as well

laundry facilities, gym and free daily shuttle to old quebec city

comfortable and clean, amazing staff, excellent location, a lot of food close to the hotel, gym

very clean and modern, good location, the pool was great and warm

my second time here in quebec city and chose the same hotel again, because here is free parking, and great location for have a quite night time sleep, bigger room than the downtown hotel,

lots of facilities at the hotel, including a sauna, gym and of course the golf course

clean and new hotel with a nice location. free parking.

no room service was available. any dining stuff in the room.

mall was right across and pool in the building and also the laundry facilities

the facilities are great, including the pool, gym, and restaurants

great swimming pool

the spa tub was good , the bed was comfy and cozy .

fee of the gym machines were out of order

should have a swimming pool to keep kids busy

daily room services, which was very convenient considering the fact that we travelled with two kids

room free breakfast

& price, also the room was really large to be comfortable for 5 people (2 adults + 3 kids)

laundry room was decisive choosing it and worked well (3 dollar per washing or dryer)

good breakfast and underground parking! comfort rooms and good location

and if a family with kids should be accommodated at the basement level for not disturbing others

free parking and close to the shopping mall.

wifi sucks!

pool-cleaniness-parking-room design

we just did a day pass with a gym close by instead

no cleaning for stays shorter than seven days, the gym room is a joke

there isn t a bar at the hotel, which is odd and there is no coffee maker in the room

gym could be improved with more equipment

continentalbbreakfast free parking close to shopping center easy access lots of restaurants near

staff, comfortable bed, easy free parking entrance front and back, close to restaurants, good gym

the gym does need a fan

restaurant in hotel had a free kids meal per adult and one small beer

early check in

i enjoyed the pool and used the gym

the pool

far from down town. wifi was horrible.

machine was temperamental i loved ud83eudd70 the pool area and hot tub, we felt like we were in a tropical paradise

prefer real soap in shower. wifi was not accessible

wifi was spotty and bad

lots of kids running and very noisy early in the morning

there was a hockey team staying and there was kids running the hallways all night

beautiful looking pool and area but we didn't get to use it (comment below)

big bathroom that was convenient with mobility issues and kids

no automatic doors and stairs in the hallway it was a nightmare with kids and a stroller

was able to request an early check in because it was raining and we couldn't do anything we had planned as we came to the

pool and water park were clean, warm, fun and not overcrowded

we loved the hotel my kids were very very happy!

great hotel to go with the kids, with lots of things to do

pool and design recreation areas

pool could be a bit warmer,the cleaning could do some work,,maybe the smell of the hotel rooms,the

excellent restaurant and gym. lovely room.

the rooms, the cleanliness, very friendly and helpfull staff, lots of parking places, nice little gym

the opening hours of the swiming pool

nice gym, staff ok, nice pool but it was closed for the season during our stay. rooms are clean.

beds were too soft, construction and road work, no laundry facilities and no breakfast included.

- gym is very poor, unlike my prev holiday inn stay - breakfast was untasty except for the

breakfast was great

location, room size, recently renovated, convenient breakfast, pet friendly and welcoming

and with the heat wave it would have been nice for the pool to be cool and not a hot

renovated hotel , modern with very comfortable beds but breakfast area was too crowded and small , little

2 ev charging stations on site

the gym and daily housekeeping was not available due to covid which is totally understandable

washrooms are very small room always a bit damp/musty gym is under equipped

needs more ev chargers

gym is on the second floor attached to our room which leads for a lot of noise every morning to

breakfast was your typical breakfast compared to others

was very friendly and accommodating to us and spoke english to us without hesitation-breakfast had a nice

the pool is in need of repair. but very glad you had one

breakfast was a bit limited but we had a server to ensure we were safe given the pandemic and the

didn't like the fact that they did not have any markings on non veg food in the breakfast

the pool it was nice and warm

we had access to the gym, pool

quiet, clean, good breakfast

didn't like a couple nights when kids were running up and down the hallway late hour but not the hotel fault

the breakfast was great my kids are picky with taste and this satisfied them as well as my partner

kids were disappointed that the pool was closed

good value for money, the kids breakfast too very quick and big portion for $10

like that is a dog friendly hotel with a decent pet fee of $25

count on pictures , its nothing like that , we didn't use swimming pool but its barely 4m by 4m, gym was useless , equipment are from 18th century

at least have pool and gym opened

the parking was convenient - right outside the door of the room

room, great kitchen with lots of appliances, dishes and pots and pans beautiful park to walk

room included a kitchenette and was very clean and spacious

it was nice to walk the dog around the rv park

the full kitchen, eating area, closets and well appointed bathroom all get rave reviews