location, staff, clean, breakfast, price

we travel with kids so it helps to have more choices than just toast

nice breakfast. very comfortable beds

breakfast needs to be improved

breakfast was great, rooms extremly clean, english speaking and very kind staff

location, free parking, easy parking, mcdonald's right outside the hotel, a place to get gas

wifi slow, no extra chair, no soap bar, no room/bath fragrance, no coffee stuf available for next

didn t have a lot of parking.

wifi not good.

good wifi connection

in-room coffee machine, good wifi, and tv

room service was not very frequent, but if you needed anything, it was available.

we haven't explored the pool, suna, & gym area

all but ok)

good location and breakfast was decent and started early from 5 am

the breakfast was nice

the breakfast was nice

top floor pool and water slide are great for the kids

parking was

the fitness room is simple, but the kids liked it

beds, very clean and modern with a great breakfast and a pool just big enough for the kids to get the crazies out of them

cleanliness. the size of the pool is ridiculous. the gym is not equipped.

another family and the hotel managed to place us in adjoining rooms which was fantastic for the kids to roam without disturbing others

pool and the fitness room are far from top notch, but they were passable

my kids love it

sometimes the breakfast was on the cold side, even at 6:30am.

the kitchen was perfect and had an apartment sized fridge

family style hotel, lots of kids running around and splashing on the pool.

with 4 kids

great room great pool great gym

the bar and restaurant were warm and welcoming, and there was a generous happy hour

pool was great for the kids and the music by the pool was good

3 kids, myself and husband were all very comfortable with a double queen room

were not respected everywhere in the hotel (some people walking around without masks; 3-4 kids at the same time in the jacuzzi (instead of a limit of 2) etc

good size hot tub and gym

choices of breakfast was very limited

pool, slide and spa were fun.

our tub drained is broken. literally we had to use my parents room to shower. breakfast is ok.

it's s tough to stay on top of this issue in a public facility but the hot tub in the pool area was gross

and spa was nice and clean, the breakfast was very ok with toast,yogourt,cereales,beagle, coiffee,juive

nice little gym with good equipment

the laundry room was free to use

spacious room big enough for 4 people. gym open 24/7. drinks available 24/7.

laundry available

breakfast was good, no elevator and we had many bags so they switched our room to main floor with

breakfast could have been a better selection.

breakfast area is a little small

disturbed by noisy area with many cars passing, noise from the fridge, room too cold, fear of kids falling off the bed so didn't sleep too well overall but kids surely did

rooms super clean and new. great breakfast. clean beds.

it was nice to have different options for breakfast maybe they can some thing that kids like also like nuggets or harsh

pool

the pool and patio were closed and there was debries and garbage in the back area

our only real question is why the bar, patio and pool closed

could stay at the pool before the check-in

pool needed cleaning full of bugs

the staff was very nice, coordinated charging multiple cars on the ev charger throughout the night

also appreciate the ev charging

only one ev charger

hotel, clean, welcoming, the room was bright, kids spent some time in a pool, pretty good breakfast

breakfast was excellent, lot of choices

the small but functional gym with a nice view to the outside

the pool it was nice and warm

no breakfast

was able to request an early check in because it was raining and we couldn't do anything we had planned as we came to the

dog friendly, nice pool for kids.

modern rooms, great pool and gym facility

other than wishing it had a pool, it was great

kids were disappointed that the pool was closed

francis waited on all tables and bar on his own

please note this hotel is for the kids nice water park inside the hotel

kids loved all the attractions

great hotel to go with the kids, with lots of things to do

loved the pool, playground, and arcade at the hotel so much that they didn t want to go to the water park in val cartier as we had originally planned

however we did have access to all the amenities expect the pool

lots of kids running and very noisy early in the morning

beautiful looking pool and area but we didn't get to use it (comment below)

for yr money , pool for the kids , near the bridge easy for arrival & departure

smells smoke when you get inside not recommended with kids

the kids were happy with the pool

fact that there was a swimming pool and they have a gym and sauna

machine was temperamental i loved ud83eudd70 the pool area and hot tub, we felt like we were in a tropical paradise

we also like the free parking and coffee in our room

gym was a little under everything else and sauna was not working which was the only downside

parking probably is the least convenient not a lot in the front and too far to walk from the back

breakfast was good and kids under 12 eat free.

free parking, breakfast was ok

breakfast was not included

hotel is not kids friendly

ans it was a great experience very neat rooms enjoyed in pool at night which helped us to had a very good sleep

complimentary breakfast was great

there is a good gym and ice facilities

and with the heat wave it would have been nice for the pool to be cool and not a hot

gym is very small and they couldn’t keep water in the gym, you have to use a key card to come in

breakfast was great ud83dudc4d and kitchen staff so polite

good breakfast and underground parking! comfort rooms and good location

is good and well staffed - you can find everything you need, outdoor swimming pool is pretty good

mattresses cold breakfast (in a box; as if we are kids on a picnic) - if breakfast can’t be served hot due to covid, please make a mention on

but the guy who prepares the food in the breakfast room and the housekeeper are nice and always smiling

very noisy until 10pm and 10h30pm, due to atrium where junior hochey kids and their parents gather, atrium that is open space around all the rooms

the kids liked the murphy bed and the staff was excellent. we didn't use the pool.

swimming pool had way too much chlorine and it was too crowed with kids diving all over the place

nice pool and small gym

gym

fee of the gym machines were out of order

the staff were very friendly and accommodating. the pool/spa area was always kept clean.

great pool / spa area

pool area is great, my kids enjoyed it a lot. friendly staff, nice, clean, big room.

noise outside the window

full equiped hotel with all you could want, gym, pool, sauna, spa & restaurant on premises which we did not use so can

there is a gas station nearby and there is a 24hour gym included as well

liked the fact that it was right on the highway , plenty of facilities such as pool and gym

nice gym, staff ok, nice pool but it was closed for the season during our stay. rooms are clean.

pool, friendly staff, excellent glazing to keep noise out

front desk staff was very good and welcoming good place to stay ev charging facility was helpful

gym is on the second floor attached to our room which leads for a lot of noise every morning to

dog friendly and ev charger for our tesla to get free full charge overnight.

2 ev charging stations on site

the gym and daily housekeeping was not available due to covid which is totally understandable

washrooms are very small room always a bit damp/musty gym is under equipped

i like family room’s very clean specially master bedroom is separate with kids room .

selfservice laundry was extremely good and quick

& price, also the room was really large to be comfortable for 5 people (2 adults + 3 kids)

breakfast was good, room was nice ,clean and comfortable, close to shopping and places to eat

breakfast was good too

the pool was closed for renovation. no daily room service due to covid

nothing except pool maybe a bit small.

gym facilities was a small room with treadmill, bike and some weights which mysteriously

there isn t a bar at the hotel, which is odd and there is no coffee maker in the room

kids were running and screaming in the corridor very late at night

good breakfast, great room, free shuttle bus, free parking, very helpful staff,

wifi was great as i had a paper to do as well for an online course

the parking was available easily, breakfast was included, staff was helpful, rooms were clean, and all

pet friendly, reasonable pet fee with bowls and pet bedding provided

friendliness of front desk staff. coffee machines. free parking. wifi connection

we were really pleased with the availability of fast ev charging stations on site as well

comfortable and clean, amazing staff, excellent location, a lot of food close to the hotel, gym

bath, gym

laundry facilities, gym and free daily shuttle to old quebec city

excellent breakfast, free parking and wifi, basic at gym, comfortable room.

the wifi did not work the entire morning of my second day

cleanliness, friendly service, free parking, onsite restaurant,

hotel, well organised with good facilities - restaurant, gym, pool and laundry - and helpful

modern, free, safe and secure parking

location was great, pool area and gym were awesome. undercover parking was a bonus.

we had a room with a kitchenette and all the necessary kitchen supplies

there's also a little gym and swimming pool which is a nice perk

room, kitchen with cooking facilities, table and chairs for eating, laundry available, gym, car parking,

free ev charger, great location for what i had to do, cheap.

location, facilities, 3 ev charging stations, cleanliness. comfortable beds and pillows.

spacious and high quality design in the rooms plus a great breakfast

hot tub didn’t work well. there was hair in the hot tub and pool.

great breakfast, renovated rooms and pool all fun.

size of room. the bed was comfortable. the staff were friendly. good choice of breakfast items.

breakfast was very good with alot of selections

breakfast not good! it comes with pack and stuff inside for kids..

lovely room, large king room. clean, modern. good breakfast, friendly staff.

an extra bed for my daughter , large room (2 adults and 3 kids and a dog) checkout was for 12 pm, pool, breakfast

pool less chlorinated. early am construction next block over.

kids were tripped with the hot chocolate bar

pool was amazing for young and little kids

breakfast included and access to a beautiful swimming pool and spa

lots of parking

the pool was lovely with real plants and birds to add to the atmosphere.

the kids loved the pool and the area is perfect

” we weren’t provided cards for the gym or the spa and had to ask for those as well

to top it off, we were surprised that they had free ev charging which was very helpful for our phev vehicle

the pool/spa area is wonderful and was just what our family needed after a long day of driving

gym is small but has view of spa

the spa/pool was a particular high point for us

having a shared kitchen and common areas was a nice feature, although i didn't take advantage of them

location, excellent service & the possibility to cook for ourselves in the kitchenette (although some of the equipment was a little old & could be replaced)

simply some of the equipment in the kitchen but this is a minor point.

there is also a shared area with kitchen, books, games and sitting area we loved our stay there very much

staff, comfortable room with excellent kitchen, great breakfasts, 10 minutes walk to the old

parking was reasonably priced, and i liked the ev charger

we had a very spacious room which was great for us because we were a group of 5 (3 adults, 2 kids)

great location, great staff, comfortable room, free ev chargers in parking lot.

we would have walk if not that late and temperature was warmer for the kids

great location. friendly staff. wifi worked well.

they provide early check in and top floor as requested, which we

we did not use the restaurant or gym/pool facilities, so can't

indoor pool and gym and close to everything downtown walking distance

location, comfort, bar and resto on site wifi in the rooms

room was lovely, comfortable bed and good heat/cool and fabulous bathroom and pool.

splendid location the accommodating and always smiling staff the gym (decent size and equipment for a hotel gym) the pool table in the lobby the awesome wine

the loft was fully furnished with a fully stocked kitchen, washer/dryer etc

equipped with everything we needed for a comfortable 3-day stay, including a fully stocked kitchen with all the necessary utensils

beds were comfy, kitchen had everything for cooking

it was comfortably furnished with a separate kitchen/dining area which contained everything we needed for our stay

location fully stocked kitchen including coffee maker with milk frother!

the pool could have been cleaner

walk to the old town, and central to new town, the hotel restaurant is very nice, the pool and gym are perfect, it’s heated

would have liked a good gym

the fine dining restaurant on the top floor with 360 views and the access to the gym and pool made the stay even more comfortable especially during the winter when the temperatures

the hotel has a lovely revolving rooftop restaurant and bar that offers a spectacular view

got leftovers from restaurant and need to warm up, their restaurant helped me warmup at the back kitchen and provided plate and forks

- in the morning i found out that kitchen doesn t work on weekdays - the bed linen was not ironed - nobody replenished minibar with

location on grande-allee the rooms were very cozy , loved the style the mini bar is very appreciated with local

we were allowed a late check out which really helped for our last day

lobby had a unpleasant smell which appeared to come from the kitchen(which is unfortunately by the elevator

pool was amazingl for the kids and family

may add a hot tub in the future. washroom by the swimming pool is closed

yesterday was closed from 6 to 7pm) is definitely a con, also the pool is not suitable for small kids

yesterday was closed from 6 to 7pm) is definitely a con, also the pool is not suitable for small kids

location is great, the room was quiet and the gym needed to be pre-booked so it was nice that we were the only ones there

large room with kitchenwares except electric kettle and climbing upstair with

the room also prep with all the kitchen utensils (even include a cheese shredder) which really enable us to cook on our

the property was spacious, with a good bed, a kitchen, a bathroom

kitchen equipment is all provided

location and the kitchen.

not much, crowded with too many kids hoping the oool.

super cool outdoor heated pool and a sauna

room service was too expensive.

pool and sauna. location.

great gym equipment but gym lacks space for floor exercising

to walk around and experience all of the history, the amazing view, the kind staff, the lovely pool

ry slow with an overpriced, over cooked, tough steak)

it has a very good gym for a hotel

wifi is difficult to set up. limits the number of devices.

wifi not always stable

was only the bartender to take care of the bar and the restaurant

bar downstairs was closed

the room with lunch corner, that provide banquette and table was nice to have meal with the kids and play little game later on in the

the waiter wanted us to be seated at the bar and we did realize that he did not want clean the tables

the gym even though it is small, it is quite functional and it is well cleaned

i was there, there was no wifi available because of technical issues, and it really let me down

the rooms and views were spectacular, the pool was amazing

the wifi in our room wasn t able to connect properly but that could be easily fixed.

no room service which is strange for a 5 star hotel

upstairs pool is a bit odd

location staff wine bar coffee downstairs

the self-serve wine bar was excellent

great location and room options with kitchen

the ev chargers in the parking behind the hotel.

the espresso machine and vino bar were added perks

no wifi wednesday

the wifi didn't work properly, no small fridge in the room.

the hotel was great and the thermal spa so relaxing after long days on sleds

gym was really small and the equipment was tightly packed in

out was at 12, but the room service barged in before 12 without even knocking to check if people were still inside

the atmosphere, the silent breakfast

breakfast, parking, ev charging all included. great location without hills to climb.

i thought small samples of the beauty/wellness products sold in the spa shop would be nice in the rooms

the hotel’s restaurant offers a terrific breakfast and lunch and several spa services

of calm permeate the property with opportunities to participate in yoga, meditative walks or spa treatments ( all for a fee)

the kids had a lot of fun, though we stayed there during one of the

renovated hotel is in a very good location, central and with a very nice spa and gym

room next door was loud

ds 5 and under breakfast is free), helpful staff

very clean room, pool area, the whole experience was 10/10

the appartment is very modern renovated and luxury: a very nice kitchen, couch, table, bed and my personal favorite was the electric fire

the only thing would be no freezer space in the kitchen fridge

excellent location and well appointed room / kitchen

even kind enough to give us a box of nespresso pods, cutlery and everything else needed in the kitchen

well equipped kitchen etc

kitchen had everything we needed

the kitchen was well-stocked

the breakfast in the insulated bag that was left on the door was fantastic

bit noisy outside when the bar next door cleared out but we loved being able to have the window

they had prepared everything to be very covid friendly and even provided a lovely free breakfast to enjoy in the room

small, but nice gym

helped us with all of our needs from booking special tours to arranging booking for a fabulous spa in town and restaurant recommendations too

room service earlier like..9 am .. no ac was working.

wifi is very very god breakfast and staff service is very good

the soap bar was the smallest sliver we had ever seen.

set tiny

hope breakfast and room service was available

gym wasn’t open yet

the hotel has a small gym and spa too

great amenities including coffee, wine, hot tub, and gym

only at 8:30, which is rather brunch) - smelly appliances spreading chemical smells in gym and spa =, causing nausea

added bonus is the hot tub and gym on the terrace

they accommodated an early check in request and gave us a room with a great

got a late check out no

in a 10 mins walking distance cute and rustic interiors and decor very hospitable staff - our early check in was accommodated without

the bar and restaurant are closed until spring.

close to everything in the old town, comfy bed, restaurant and bar on site.

clean, great bar/restaurant

great location, has a great bar and restaurant

we were upgraded to a bigger suite and i got to do my laundry

clean, courteous staff, comfortable, gym, pool, deck for relaxing, centrally located, amenities- yoga

the only thing i didn't care for was the pool area (way overcrowded with screaming kids) and the lockers for the spa were not separate from the pool crowds which made it

beds were excellent firm and comfy. gym fine pool fine, a tad warm for swimming laps

service, the restaurants greeting staff and marc our waiter for breakfast at place dufferin, the bar staff, the pool staff and the cleaning staff (nadia) all made our stay special and memorable (+) onsite bar and restaurants made it an excellent experience (+)hotel and bar are absolutely beautiful (-) because i had a 8 year old with me, we couldn't be seated at the bar and could only be seated if the lounge was unoccupied (-) hundreds of rooms but very limited bar space to have a drink (-)to wait for a seat at the bar (sign up for the waiting list) was frustrating (+)absolutely beautiful! fabulous bar lounge (+) bar 1608 was nice

amazing hotel, great service and the room service was really good