wished it had a pool

laundry on site was an excellent surprise also

transportation, the complimentary breakfast, friendly staff, heat and air condition in rooms, tv/internet in rooms

great breakfast and coffee and tea available 24 hours/day

the lobby, dinning area, kitchen area smelled terrible and had to close my nose every time walked by, and the hallways

room was modern and spacious. breakfasts were good. nice gym facilities.

friendly staff; ability to order in dinner; clean; laundry facility on the floor; free breakfast

gym with more that enough for strength training for some days

public transport complex - free breakfast isn't fine dining but it's a great start to the day - gym is well equipped and spacious - rooms well appointed and

self service laundry was helpful to enable me to wash all

no indoor pool/spa

the pool was amazing

staff on reception friendly, laundry, roaring fire and shuttle. breakfast decent too.

everyday room service and cleaning.

wifi is not good

the breakfast was nice

just was not a good experience, room and linens notveryclean,section of the hotel was noisy late at night and please get rid of thosepillows

liked that breakfast came with our room

they also let us have a late check out

breakfast is great in morning

shuttle to and from the airport and cruise dock

the bar and bartender were

location. quality for price. great buffet breakfast

was amazing, all of them, very attentionate, and the shuttle service was very much appreciated

did not have the breakfast.

pet friendly, set up of the room with the mini kitchen, breakfast and coffee bar

nice facilities, nice gym and free tea and coffee station in reception was an nice touch

location, breakfast included and early check in was possible

i didn't like the very loud dryers in the laundry room that is in the gym area

room was right next to the gym, and people worked out at very late hours

one person staffing both the bar and food service area

the hotel was very accommodating in my request for an early check in

room was nice. coffee bar had nice areas for seating

the gym had equipment for both muscle and cardio training

it has a laundry room

wifi

our room service was excellent

wifi would log out after a short amount of time being inactive

dryer in laundry was not working.

clean , friendly staff , especially nice breakfast

because of covid gym is limited and pool closed

the bar and staff was amazing

great gym

nice pool and patio area

gym and pool.

everythng except breakfasts

the breakfast was hot and fresh

they have an indoor pool and gym which were clean and nice but no spa which would be nice considering it’s bitter cold boston

free breakfast

great! very clean and a good breakfast. would def return.

breakfast in am very limited, basically take and go coffee, tea, granola bars, oatmeal,

kitchen with a large fridge * location * no extra pet fee * around the clock check in (we checked on around 11pm) * plenty of parking

availability of ice if he wanted to chill some wine however the freezer add refrigerator in the kitchen work quite

comfortable and kitchen area

the kitchen set, and the size of the room is great for family stay.

the hotel breakfast, space, and amenities.

kitchen is too small.

kitchen in the room.

i wish i could stay for breakfast but i only stayed there to get rest overnight before next flight

i like the design especially the closet and kitchen

everything from free breakfast, quiet pool, free drinks reception (monday to thursday only), coffee machine, free bike hire

other accommodations such as gym, indoor pool and laundry also very nice spaces if needed or desired to use

rooms are spacious and it has kitchen, freezer

full couch, full kitchen, great shower. screened in window that allows fresh air.

such a beautiful hotel the kids and i loved it

the room was large and had a full kitchen

i didn't love the breakfast either, most of the food was tasteless so i'd encourage the staff to improve that

the front desk staff did not allow a late check out which we expected

loved the variety at breakfast, the fried chicken and waffle stations were a wonderful surprise as we've never seen that

size of the room, pool and gym, breakfast

the park in front of the hotel, at the convention center was amazing for kids

bad sound insulation, only one charging port near the bed, no laundry pods sell in machine

i would’ve loved to have stayed for breakfast

they also had a laundry room that was great for travellers who were staying in boston for some time

fast wifi, comfy beds, clean, quiet. pool, gym , bar and laundry on site

pool was definitely on the chilly side which isn't a big deal

the gym was clean and in excellent condition.

breakfast selection could be better.

the pool was closed ud83dude2b. and my kids ud83dude22 ud83dude2d.

a nice big space for breakfast the pool number of people is really good the gym is excellent for training the staff kindly kept our luggage

breakfast, staff, and tv.

a very nice breakfast was included with hot

the breakfast was good. more than i expected. staff was excellent. rooms were clean.

gym was small

like they decided to let me know by telling me i couldn’t use the gym and telling me that i can’t have any friends visit

less carbs for breakfast and more fruit,

hot tub pool breakfast

very clean quiet breakfast should be included gym is great

to the golf course that i was playing at

the convenience of having a laundry room and a small gym is the icing on the cake.?

also the wifi wasn't good and i couldn't even pick up my 5g network either

no daily room service due to covid.

small rooms, no room service, horrible valet customer service

wifi is terrible.

small gym

size of room and that it had a kitchen

very well decorated rooms with decent finishes. decent little gym to get your workout in.

kitchen is a plus, helps save money

not cleaned the manager come down to the room which was she saw the glass one night stay and the pet fee was waived which i appreciate it but no housekeeper

the laundry room with free washers and dryers, tv , large folding table, and free coffee is wonderful

fire pit and pool were great additions

the kitchen although small was functional and stocked well with basic kitchen equipment

didn't work in kitchen or cubby between bedroom and bathroom checked breakers but nothing was off

the staff was wonderful and the breakfast was great!

the breakfast was a nice perk too

but loved the hotel and service was excellent room service offered answers to a few questions about the area with great kindness and maid service

spacious, nice breakfast and pool

so we ordered room service our second morning and that was much better priced for what

the area , took kids to lawn on d

amazing rooms, bar, staff, and gym!

the restaurant and bar service were excellent

gym and rooftop pool were a true bonus

the gym is the best i’ve seen at a hotel and the restaurants within the building have excellent food

very spacious and comfortable room

wait at the bar by the pool

bar service great and breakfast excellent

the decor and that you have the gym, office space/laptops accessible and bar area.

= bartender was very attentive and i wasn't drinking at the bar but he saw me carrying an ice bucket

it did remind me of when i was in europe - meats, cheeses, bread, fruit, espresso :) visited the bar at night - great bartender

bar and restaurant area very accommodating and nice

loved the roof terrace with great views, plus laundry facilities and gym on floor 12

a decent size gym

the staff were attentive, sent an engineer who fixed the problem and even enabled me to have a late check out

roof top bar was amazing

and the breakfast wow

we enjoyed the bar in the hotel, even the food was very good

staff also was able to accommodate our request for early check in and late check out

my kids enjoyed seeing both

made things with 2 kids a lot easier

us the $50 to park for 1

great hotel. pool is open!!

the kids really enjoyed the scavenger hunt

hotel was listed as having a pool, but it was under construction during our stay so our kids were a little disappointed

the valet also handed my 2 kids

room service

gym was great, i walked to everything from the hotel

there is even a gym if you are that way inclined

they gave us a very early check in around 7am and we were very thankful for that after a long night travelling to reach

clean rooms, bathroom pods always kept clean, neat decor throughout building, gym was small but also clean, staff was amazing

the gym is ok, but the treadmill was broken :( the room was available before 4pm and they were very

the room was very spacious with a kitchen which we could however not use due to lack of time

second my kids were in the room with me- i have enough respect for my kids to not smoke near them

we loved the breakfast and used the microwave and fridge for our groceries from trader joe which is around the

breakfast was amazing, the room was clean, decor was fantastic

staff were so attentive and friendly. amazing location. perfect hotel for kids.

maybe a laundry would be good

gym

love the connection the double tree has with the ymca to use there gym

broken ac slow restaurant and room service. no newspapers

restaurant was convenient, but it would be nice to adopt a more modern method for ordering room service

free breakfast and then snacks and other meals for purchase

if i would have been with my kids and it was earlier in the night i would have left but it was already after midnight

parking. early check in. great restaurant that was very close validated parking

no breakfast included.

location was great- within walking distant to many boston restaurants, grocery, playground for kids

gym had no pull-up bar.

the kids loved the bunk bed and the lights. location was great!

no room service

this place is perfect. very comfortable bed and spotless room. bunk bed is fun for kids.

the gym was small but nice and it s always open

bed was very comfortable the bar and restaurant were great

the guest bar should be open with more hours. the television service should offer more channels.

of room service

great bar and restaurant

requested early check in on day of arrival and late check out on the day we were leaving and this was

the dorms would make us think of a hostel, but there are no kitchen or floor extra toilets/showers

the hotel staff was kind enough to accommodate early check in and we're very friendly

only suggest it would be helpful to have a little kitchen on the basement where you could have a utensil station so that we could make our drinks

free guest laundry

free water, coffee and laundry were all great touches

room service was fast and arrived hot

they have the option of 2 beds in the room so can sleep 2 adults and 2 kids if required

rooftop pool, staff and free snacks

wifi worked

clean room, pool, close to metro and prudential center and a fountain where kids had fun

breakfast, but i still prefer the european mix of buffet and a la carte menu

there are no dressing rooms in the pool area, so we had to wait around our room for hotel staff before making our way down

the staff, the breakfast on the terrace, our diner in the portuguese restaurant, coctails at the long bar

breakfast in breakfast lounge needs improvement

breakfast was disappointing

would have appreciated a late check out option

room service is amazing

wifi could be faster

- location - facilities - daily pass to equinox gym - room

would love to be able to stay again next time possible with kids

no refrigerator., coffee maker not very good. vending machines empty. could not find gym.

the gym facility was very lacking compared to the rest of the hotel

good wifi

i appreciate the early check in and room upgrade

the free wifi is horrible

room service.

swimming pool, restaurant, delicious breakfast

on site restaurant and bar really good

the hotel is clean, close to many restaurants, shopping and t station. my kids love the pool!

it s still a good value

hubby loved gym, water station

room service was great quick and a good

we also used the second floor for meetings and was very cozy, the gym was compact and sufficient for a workout

gorgeous rooms and great gym

very nice room and quite big. nice ambience and cool bar plus helpful staff.

the staff were very friendly and helpful and the pool and gym were great

we had to walk acroos the street to the hilton as the sheriton bar was not open for a drink after the game

vibes / the pool was great/ having a chess table there was awesome although the black king was missing

pool and gym facilities were great

pool was great for kids

the gym relationship with lynx was fine, but that gym is pretty dark and depressing.

arrived boston in the morning n staff

allowed early check in

kids 16 yo were not allowed to fitness room even with parents supervision

room service for dinner was quickly delivered and reasonably priced

corner room with connecting doors to another room where there were loud kids, so you can hear everything

this location has restaurants, business center, gym

the kids in the hotel were very noisy and i do not think hotel management did anything about it

noisy college kids on frat convention were morons - but hotel room and staff were great

a bit slow getting a table for breakfast

check in, gym, bar

room service was prompt and food hot and delicious

boston old/new city, right on the bay however the bed smelled not clean/fresh wander if they do laundry between guests, too much of noise during our sleep in the lobby and some constant buzzing

staff was lovely, the room was spacious, and the hotel had a delightful pool that we utilized

wifi so i left one day early because of personal reasons wanted to check out before time and they

coffee in the lobby, the room service food was basic, not great, the toilet in the room barely worked, when we booked the

the hotel bar was great

a few spaces to work, easy to access power outlets, dimmable lighting, stable wifi

the bar tenders seemed very overwhelmed

loved that the bar area was updated

for early check in to prepare for a paper i was delivering at a local university

the free wifi does not work on ios devices and windows 10 laptop

the lounge offered coffee tea and soft drinks all day, happy hour w light bites from 5-7, and breakfast buffet in the morning until 10

very nice hotel. friendly staf. good location. well equiped gym

crazy that we pay for wifi with city rates

breakfast was grossly over priced. room and service was excellent.

breakfast was a little pricey

did not indulge in breakfast

did not like the breakfast buffet, i felt it was overpriced

great location. very good breakfast

allowed early check in and friendly staff. great location too.

from the service when we checked in to when we had dinner and breakfast was phenomenal

pool for the kids, nice rooms, and a place to eat and even a small bar area

kids received a small welcome package on arrival

were travelling with young kids (2-4), they traveled for free, but thème were no room with a bathtub

had difficulties during check in

the room service is excellent

room service hours were unacceptable and may cause us to not stay at ritz any longer.

room service got every item on my dinner order wrong

foyer bar closed sunday evening on a holiday weekend

breakfast included was a great bonus

easy walk to fenway, very safe and secure entrance, great coffee and breakfast for the morning

i called in to check in early

excellent: comfortable, great position, not noisy, good breakfast, professionalità, courtesy.

me and my partner were 100% satisfied with the breakfast, the neighborhood and the staff

did not like the room service

our room had a great view of the park and the pool / gym were great

no spa available

food delicious and bar area relaxed with a lovely atmosphere

swimming pool, room

the spa facility and staff were terrific.

spa was terrific. room service very good. staff throughout the hotel were outstanding.

spa was busy with outside guests which didn’t give me the time to have massage sections

large bathroom, comfortable bed, the spa and the welcome pumpkin bread and chocolates.

also we used the spa services which were convenient

enjoyed my visit to the restaurant, coffee shop and gym

the staff went above and beyond for us, allowed us an early check in and late check out no problem, offered us free drink vouchers for the bar upon check in and the rooms

free early check in, late check out, comfortable beds, free giddies in the

i would also recommend getting a restaurant that has room service

wish breakfast room service was available. nearby parking was very expensive.

star hotels are very nice, but being a family with 2 young kids i felt like an alien there

the spa facilities were amazing!

early check in was available which is rare at any hotel

the breakfast room service was prompt and delicious and cleaning service excellent

gym had no view, being underground is a bit depressing

location, extremely friendly staff, fantastic room, great bed, spacious, amazing bar and great service

our flight got in very early morning and we were able to get an early check in as soon as we got there

room service

in early- great location and view of park- friendly staff- great burger and chocolate cake from room

lunch in the bar was great service and nice food

the business centre was a bit basic, and room service was expensive.

room service was fast

convenient location, great cocktails & room service

first up, i got a free upgrade on arrival i requested for late check out and i got it

yummy room service

i'm looking forward to enjoying the pool and spa at my next visit

the gym was modern and the equipment in good working order

laundry facilities, pool & great restaurant

having a swimming pool and the kind reception and hospitality.

beautiful hotel. staff excellent. only complaint bar wasn t open. breakfast was great

items as room has a fridge and almost forgot, state of the art tv and comma system, no paying for wifi in room etc

water dispenser with bottles on the floor livingroom with coffee fruit and cerealbars good wifi adjecent pub had good meals and also pleasent staff

staff was not very comprehensive when we request for room service

wifi, very modern layout

location, wifi

breakfast due to covid

about it was the food from the associated restaurant i had four meals, three of them were through room service

we enjoyed the breakfast and the food was good once it finally arrived, but they were unsafely staffed and unable

were a few issues with the room: the wifi access they provided us with didn t work, the cable in the room television didn t work,

the laundry service is very prompt

that we couldn’t stay longer, kids begged to stay

feeling well arriving back at the hotel and the staff took care to assure we were allowed a very late check out to accommodate us

fabulous staffing location. allowed early check in with no penalty. amazing coffee shop.

we were able to get early check in and late check out

we requested an early check in & our rooms were available at 10am which was such a bonus to our overnight in boston

th the occasional record playing in a room); lots of amenities and no worries about wifi passwords, surcharges, and the like

we enjoyed room service for dinner from the onsite restaurant

had flown all night and you were able to give us an early check in time

complimentary breakfast was really good, including the general vibe and atmosphere

breakfast was very yummy

suite was very spacious and had a walk in closet, bar area, sitting area, bed room with doors opening to the sitting area

kevin at front of house was superb. he was friendly, helpful and the kids loved him.

the mini bar was filled with quality drinks and snacks

love the little bar area with small sink

stayed over new year's eve and the hotel had a late check out the following day which was a bonus

great staff. clean. smelt nice. nice bar / gym area

i also used the fitness centre which was very good

staff, starting with sherley but extending to the valets, reception, engineers, bar men, etc were all singularly

part of town to walk around right across the street from boston common and beantown grill and bar right next-door that has fabulous food and drinks and the bartenders and staff are amazing

bar area was really nice

ey did say to just call down if we needed trash taken out since room service is not daily due to covid), and a small bench would be nice to set our luggage on, as

fridge, food thru room service

the hotel bar was great

big and comfortable room, gym available

perfect downtown location, friendly staff, large, clean rooms, good gym

check in was timely, the hotel is classic and the gym is pretty well appointed.

the staff were all very nice and attentive location was perfect staff brought up surprise room service for our birthday girl of the group

great, i had room service

9.95 per day for wifi is a good reason not to stay here!

really equipped gym and really historical place

location, view, staff, accomadtion to early check in

my kids were very upset and made my stay thier

at front desk, housekeeping, bar and restaurant were fantastic

me up at 6 am, heard it til at least 10pm also could hear neighbors clear as a bell talking and kids on other side screaming :// i don’t recall this from our last visit perhaps rooms were empty

i was able to get early check in. which was nice after a long day of travel.

and great turkish food at nearby sultan's kitchen

great position, big and cozy room. highly recommended if traveling with kids.

observation deck, free laundry

free diy laundry need to be mentioned

appreciated the kitchenette and pool table

no breakfast bar closed which was very disappointing

they have a nice bar that has been closed due to covid

the bar was nice and quiet, some evenings had live music but wasn't overly loud

this is an adorable hotel. the bar is fun, walking distance to everything, and comfortable beds.

fantastic location and the staff was great offering an early check in and late check out

bar could be quite busy with two tv screens showing both baseball and ice hockey at the same time

i downloaded it for ease however ended up utilizing the room service phone for orders

the staff has been great! the food we ordered through room service was outstanding!

order wine to my room one night, you can't actually order from the waterline and the selection of room service wine is horrible and expensive

no kids food on room service, pool was closed

the rooftop bar and pool was a huge plus, such a beautiful view

type room and sometimes i wish we could just get 2 queen beds, instead of having to make the kids sleep on a pullout sofa

fact it has a kitchen

everything! i love the full kitchen. and the bed was really comfortable.

your breakfast was great

the pool was also much smaller than expected, but still able to use

the room was comfortable and clean and had everything we needed for a night away with our little kids

staff was very collaborative and friendly. gym and swimming pool were also good

ng suite) was comfy, clean and spacious, well equipped with kitchenette, sleeper sofa, plenty of electrical and usb outlets, and a large shower

everything - room, beds, breakfast, gym, staff

great bar and food too

rking, early check in), one of the restaurants was closed, no pool, and rooftop area was meant for private

wouldn’t take young kids there though as not much in the hotel for them

excellent gym with full equipment

is essential, there is nowhere to park nearby) is

wifi in the room was not working well, and since i was traveling for work that did not help.

i) 4:30-6:30 which were delicious

the gym is open, but you have to get a reservation - one person of family allowed at a time these days

luggage facilities and late check out

laundry quick and efficient

small breakfast selection and small gym.

breakfast was delivered at the time requested and was really good

i’m sad i didn’t get to use the gym, but i’ll be back for a longer stay to try it

the gym was closed, half the floor was closed off

it was nice having laundry facilities on the premise

we used the gym a couple of times which was also excellent

very nice staff who easily arranged for a late check out for us

friendly staff. nice bar and environment

we had a nightcap in the bar and the bartender was so busy

it was clean and they had a nice gym

the staff is so accommodating (need an early check in/late check out- sure

quiet once the kids in the park out back left (7:30 pm)

traveling with kids can and there limited choices for rooms if you want to be together or on same floor

possibility of doing laundry on premises

on the 3rd floor when kids weren't running and yelling or adults talking in the hall

found a plastic kids fish inside sheets which makes me wonder if they were ever changed from previous occupants,

pool to open earlier would be better.

so my kids where mostly sad

pool was nice. very clean and comfortable room

the swimming pool was not opened.

the bar was a little pricey but then so is boston

gym is small

rooms very comfortable beds, wifi easy, shower great, nicely warm at a bitterly cold time of year

the bikes were an amazing perk. also early check in and late check out was amazing.

we like room service so a lot can improve in this domain .

a long international travel this bed n breakfast was perfect

bnb was very cosy, the breakfast was great with many options to pick from, the place was very clean and the staff were

kitchen/breakfast was very nice

really nice to have access to the kitchen after a long day of sight seeing to make a cup of tea

i could also do laundry for free next to the dining room

good location. good front desk. nice gym. comfy rooms

key sign out to receive cleaning and more towels, room service didn t bring towels nor clean the room

crowds of drunk kids. rude bar-staff. lousy location for walking around.

rooms were clean. many dining / bar options on site.

well the gym could have been a little bit bigger

fitness center is definitely a bonus

breakfast was ok, the exercise/ fitness room was pretty poor and the staff was fine but not that friendly

fitness center

entered our room: no wifi, 1 robe inspite booking being for two and the blind pull literally fell down- felt like who

wifi was brilliant best off all the hotels i have stayed in, the staff were very friendly and

location with bar and restaurant attached. friendly staff!

wifi didn t work. no room service.

very accommodating with late check out till 2pm

comfortable beds and little special touches like a dim focus light next to each bed and a foot bar in the shower for shaving your legs

we wish the bar had been open.

then in the morning they had breakfast at the bar downstairs and the coffee was delicious

i wasn't expecting early check in - but was able to

they do not have an on-site gym, you have to pay for a workout at a nearby gym

on the very first moment i had to call the hotel, i talked with the front desk to ask for an early check in they were very polite and helpful

perfect location, wonderful staff, spacious room and nice hotel bar for a night cap.

room, we ended up getting one with a kitchenette which was a pleasant surprise

it seemed odd not to have one in a good sized kitchenette area

when we arrived we find out that the space is but no kitchen equipment like plates or spoons

breakfast was great! chose this hotel because of location.

were a lot of unexpected perks… breakfast is mostly pastry based but is very (very) good

there is a coffee/tea bar and microwave set up in the lobby, but a drink or snacks would have been nice as an additional

gym equipment not in good shape

nice to have a small bar area to have a drink at the end of the day