small face cloths no gym no pool no jacuzzi and i know why but that's the only thing i didn't

small face cloths no gym no pool no jacuzzi and i know why but that's the only thing i didn't

really good gym

updated rooms and gym

gym was a little dirty with cups and bottles left everywhere

the breakfast was a nice perk too

we enjoyed the room clean, all the pluses w/ kitchen

very up to date. conviently located, clean, good breakfast included.

staff was friendly and the daily breakfast was wonderful

kitchen area was very convenient

no ice maker, no atm to use laundry facility, no late check out.

and kitchenette

the breakfast only is available until 930 they should extend at least until 1030

i was able to get dishes and kitchen utensils when i asked

clean bathroom/kitchen

fire alarm during breakfast. it was scared.

breakfast was very good

breakfast, staff, and tv.

the breakfast was good. more than i expected. staff was excellent. rooms were clean.

a very nice breakfast was included with hot

i liked the bed, which was comfortable. i liked that there was no pet fee. staff was friendly.

the pool and jacuzzi were perfect temperatures

water machine don't work in gym

the convenience of having a laundry room and a small gym is the icing on the cake.?

the convenience of having a laundry room and a small gym is the icing on the cake.?

some floors smell (the carpets), the laundry amenity didn't work the entire stay i was there and it'll stayed 17 days

the laundry room smelt like cat urine.

the whole kitchen set up

kitchen is a plus, helps save money

i really love that they have on site laundry and a nice gym to do a quick workout

breakfast was ok, the exercise/ fitness room was pretty poor and the staff was fine but not that friendly

fitness center

fitness center is definitely a bonus

also the person at the desk was able to let me check in way before early check in due to my overnight flight and arriving in the morning

breakfast

a local place to stay, staff was friendly, good value for my money and breakfast was a bonus

they also let us have a late check out

the breakfast was nice

the workout rooms and pool area were very accommodating

was great starting with the staff to the cleanliness i enjoyed my stay with my kids they also loved it

me and my kids will be back soon

everything location staff cleanliness comfy beds great breakfast fresh and staff very polite

we absolutely loved the comfy beds and the amazing pool.

given a gift card for breakfast staff was nice about an hour late check out/ early check in

given a gift card for breakfast staff was nice about an hour late check out/ early check in

room, cleanliness, staff, location, breakfast

station, 5 minutes to target, and stop & shops, 5 minutes to some local restaurants, free guest laundry, what do you expect more

no breakfast loved the location

husband used gym everyday

self service laundry was helpful to enable me to wash all

the studio we stayed in was spacious for my kids

i have kids with me

fitness room had good variety of equipment and plenty of space

the individual that worked in yhe breakfast area was also friendly and helpful

our kids loved the cinnamon waffles

wished it had a pool

no pool facility

to covid-19 the breakfast was grab and go, so we checked out and made other arrangements

clean, nice breakfast

place was untidy with laundry in the corridor for the length of our stay

breakfast as this place was phenomenal

staff was very friendly. breakfasts were very good.

no hot breakfast. under construction kitchen :(

the staff was great, wonderful breakfast and loved the location.

was quiet, very comfortable and the staff; from the front desk to the kitchen/breakfast staff were awesome

room was missing a few items (spa tub stopper; coffee grounds basket)

staff was amazing, from calling to ask about my reservation, the check-in and front desk, to the breakfast attendant

breakfast was the best of all the choice hotels we've stayed at

only chose this location due to the spa bath and it didn’t even work and front desk was not able to help

loved the well decorated lobby seating areas and the incredible full breakfast offered

continental breakfast was pretty decent and there was a good selection of things you can pick

late check out

breakfast was great served by hotel employee who clearly loved her job

have stayed before.like the breakfast and the privacy!

its location and the availability of a complimentary breakfast

room service, a restaurant and bar on the 2nd floor, breakfast was included, a gym, and a heated pool outside

clean, comfy and i like that the bar and the food was inside so no need to travel or door dash

the pool was closed till thursday, july 4th.

clean, ev charging

looks more like an office complex than a hotel but the inside is updated, quiet with lots of parking

friendly staff great bar burger's

the room and gym were clean and comfortable, the breakfast was awesome

pool and gym also available

the staff, the pool, the restaurant, and the cleanliness

i thought the prices for the bar and restaurant were overpriced.

staff on reception friendly, laundry, roaring fire and shuttle. breakfast decent too.

no wifi in room. addressed the issue with staff but still could only get wifi in the lobby.

wifi was okay, but was inconsistent in the room

wifi is not good

when we came the first day, the room service lady enter the room even tho we yelled that there was someone inside

made a reservation for two beds for my kids and an upgrade for my husband and me

they had laundry facilities

has indoor heated pool, gym, laundry facilities

bar close too early and also breakfast ends at 10am which is kinda irritating and there’s also no

my kids loved the pool! complimentary breakfast was great!

dirty laundry left for hours by the lifts

they also offered a free shuttle from the airport to the hotel

all good , but during breakfast time the worker keeps looking at what you eat i didn’t like

the shuttle was the best we’ve used

was amazing, all of them, very attentionate, and the shuttle service was very much appreciated

i didn’t wait for breakfast i did check out early morning

cleanliness and good breakfast

room, free continental breakfast, location.

clean rooms and bathrooms, great breakfast and quiet stay

the breakfast

the place its very clean the staff was awesome the pool very clean and the gym also.

the pool and gym

room we had was across from door to stairs ,alot of kids each day early am hours come through that door and each and every time one came through it

wish we could have stayed for breakfast

the staff showed up one hour later after i went to the laundry room to retrieve the required items

mputers not working), wifi code given was not

really has everything you need the best gym i ever seen in a hotel racquet ball and basketball great outdoor relaxing

on site facilities such as restaurant/bar and gym were very good

the hotel advertises food and room service

local amtrak station, some staff had attitude, it was difficult check in

to the pool and there were no towels, asked for towels and didn't bring any after two times of asking

is a great pool area but the hot tub is just a little small for what we’re used to at other resorts

pool/hot tub was nice during early evening after beach day

everything else from checkin, staff, pool, etc were amazing.i

pool area could have been nicer cleaner and more appealing to enter as we didn’t use that

staff was friendly, breakfast was great, size of the rooms was amazing, property very clean

breakfast was great, i loved having an exercise room and laundry on site

great breakfast buffet included

in which i called before i arrived to speak with china who stated there would be no charge for early check in / she lied she said she was consulting with her supervisor as well

great location! spacey room love being able to do my laundry and exercise at the same time

the room and gym were very clean and looked quite new. the breakfasts were delicious!

there are a lot of homeless in this area parking available and cost 20 per day (not free) laundry machine is available and cost 2 dollars per load great and helpful ladies in

one person staffing both the bar and food service area

the bar and restaurant - bartender and waitress were not very friendly tho

bar should have been open as advertised

clean , friendly staff , especially nice breakfast

our room service was excellent

breakfast was abundant and delicious . near by stores and restaurants.

could see the timers on the washer and dryer from the

wifi went in and out every couple minutes and i was in town for business so that was really

pool being closed

swimming pool & gym & location near legacy boulevard

breakfast was awesome, room was very clean and location a plus

kids enjoyed the use of the heated pool too

the breakfast was also top notch

clean friendly staff fittness center pool

close to boston medical center is a plus, and you can add to that a friendly staff, excellent breakfast, comfortable rooms and i could not wish for a more pleasant base for my stays in the city

convenient to the medical center, the daily breakfast was plentiful, well run and tasty, pool and gym were great and business center came in handy

the breakfast was fabulous. your front desk staff was very helpful & knowledgeable.

gymn and pool

in door pool and gym

breakfast

good coffee at breakfast!

to restaurants, i95/93, places to shop, quite, gym and good wifi

wish breakfast was included for free

for gillette stadium great restaurant choices on property golf course easy access nice buffet

horrible nothing walking distance plus i picked this hotel because indoor pool was closed down no gym too they should of tell people before

convenient to train, free breakfast comfortable rooms, room service upon request

a golf place and restaurant are close by

breakfast & room service

i wish i could stay for breakfast but i only stayed there to get rest overnight before next flight

has a clean kitchen

good breakfast. great room with kitchen & separate bedroom.

kitchen is too small.

breakfast choices, the roomy suite-like accommodations, the fully equipped kitchen, the smart tv, the housekeepers don't do your room unless you request it before 4 days

the room was large and had a full kitchen

self service laundry, very helpful

the room were incredible- large and well-appointed with full kitchens. very comfortable!

breakfast selection good. staff were excellent.

a comfortable bed, a decently sized bathroom with separate shower room and the kitchen area is functional

clean all new great gym room smells great spacious breakfast varies tv and entertainment in room works

breakfast was great. nicest hampton inn i have ever stayed at.

gym was maintained

new hotel very cleaned and pool very fun

new, clean, free breakfast, beer on tap in the lobby, pool.

we got early check in for free at 10am

the gym was better than what most hotels have to offer

also, i used one of the washing machines to do a load of laundry and it appeared that the machine didn’t even spin the clothes - possibly because i chose

such a beautiful hotel the kids and i loved it

fine with me, my kids were tired of walking after a while

location, breakfast

i liked the gym and the equipment offered

we ate breakfast there twice and had dinner at the bar

clean and modern and laundry!!

it has a great gym, live music and great restaurant

no daily room service due to covid.

the gym was nice too and i used this twice during my stay

free breakfast was no frills but perfect

we found out about the roof bar late the last evening, and think it would be a great addition to the hotel if managed to

breakfast was great. location great. staff exceprtional

location, cleanliness, room service daily, staff were great

the kids loved the pool and i used the gym

friendly, helpful staff, an extremely comfortable bed and room service

the pool had too many kids maybe they need a pool for kids and one for adults

room service fees didnt quite add up

really loved the location, cleanliness, and amenities (rooftop bar and lounge, lobby bar and lounge, food market, and complimentary breakfast)

view was great and we got late check out so we didn't have to rush

gym was spacious and great

i wish the rooftop bar was open later, but otherwise it's a fantastic location

breakfast was really good!

we love having a good gym in a hotel, so we appreciate the omni having lots of equipment options

the restaurant and bar service were excellent

the gym space was also amazing and very clean

gym and rooftop pool were a true bonus

the gym was nice too

liked there was a laundry facility

also, i got a good workout at the (albeit very small) gym

hot tub was not filled. pool long

hotel bar had very reasonably priced items to eat and drink

the pool was cold.

the room was beautiful. the bed was heavenly. the pool was cold though.

staff was super friendly, the room service was excellent

the decor and that you have the gym, office space/laptops accessible and bar area.

the gym on site is clean with nice equipment

the bar was closed but wasn’t the hotel fault due to covid 19

the decor and that you have the gym, office space/laptops accessible and bar area.

it did remind me of when i was in europe - meats, cheeses, bread, fruit, espresso :) visited the bar at night - great bartender

that you have to push the service button to light up a signal outside of the room if you want room service

but not snooty

by far the best hotel gym i ve ever seen. staff was great also throughout the hotel.

pleased we were able to check in early after a red eye from the west coast

the kids really enjoyed the scavenger hunt

they don’t do in pool servicié ud83dude10❌ i have to walk all the way to the bistro with my kids to buy a drink

arrived to check in at 11pm on a friday and there was no room service option available, as they had already closed the kitchen

pool/workout area is fantastic

no room service. but they have all you need in the building.

entering the pool had to wait for someone to open the door.

great rooms with little kitchen. plenty of space. excellent staff. very friendly and helpful.

comfortable room with two tv’s and basic kitchen

loved the kitchen & aesthetic of the room

complimentary breakfast, good looks inside, calm, comfortable bed, cool in summer, air refresher, kitchen in the

staff were so attentive and friendly. amazing location. perfect hotel for kids.

they were able to accommodate an early check in and late check out

fast and strong wioth no hoops to ump through, gym small but surprisingly well equipped, cowork space downstairs, coffee at cafe excellent (la

gym was great, i walked to everything from the hotel

early check in due to travelling overnight much appreciated

there is no laundry.

forward, great wifi, larger and newer tvs than all other hotels ive ever been to, with hdmi port on wall to play

no drinking water or tea coffee facilities or menu for room service

also there s a rooftop with food and drinks and a very decent and big gym

this place is perfect. very comfortable bed and spotless room. bunk bed is fun for kids.

the rooftop bar is also nice

they didn’t have the breakfast they said they did

maybe just a small breakfast offering.

parking. early check in. great restaurant that was very close validated parking

could have breakfast

free continental breakfast would’ve been nice.

kitchen closed early for room service friday night. was compensating with 3 breakfast vouchers.

friendly and helpful staff clean spacious rooms gym cookies

no free wifi, weird access to gym. complimentary coffee in lobby would be nice.

the gym is really small for a hotel is size.

love the connection the double tree has with the ymca to use there gym

and staff were nice, liked the cute little restaurant and bar off of the side of the lobby

the gym was modern and the equipment in good working order

it would have been nice to have a small coffee bar downstairs with fresh creamer

the gym was nice. the store in the lobby was convenient

the gym and pool were quite small.

the bed was extremely comfortable, the room service was very attentive and polite.

the facilities

our room has very large which was great with two teenage kids

thought the drinks at the bar were very pricy

the bar closed too early

password so it s ridiculously dead slow) no late check out

clean room, pool, close to metro and prudential center and a fountain where kids had fun

towels were in short supply for the entire 5 night stay until the laundry was delivered back to the hotel in the late afternoon each day

the pool area and gym facilities were

the internet was horrible...we never could connect to wifi even after the it dept called us

breakfast due to construction work in kitchen

the hotel has free laundry facilities (byo detergent) and luggage storage which was really helpful

didn't find a laundry bag in the closet

a vending machine with snacks and laundry supplies (ie. detergent)...

no kitchen sitting areas

also, having the fitness gym over looking at the pool was very uncomfortable, especially for fat guy like myself

said the breakfast was free for one day and the next day i was charge for it and there is no free wifi

loved the gym/pool, netflix

the 24 hour room service food was promptly delivered and delicious

pool and fitness center are terrific

excellent customer service, cleanliness, great pool and jaccuzzi,

breakfast in breakfast lounge needs improvement

excellent service, particularly from the butler. enjoyed the gym and spa. the

we called the butler , which is really just your typical room service/concierge, and had to wait 50 minutes for anything to be delivered

room service cooking soup that warmed my stomach

the rooms are not too small, and there was space for me and my two kids to lay out our suitcases and also plenty of space in the bathroom for toiletries etc

great location, extremely polished and friendly staff and delicious room service!

the nice big comfy bed. wifi was great and i liked that the rooms had some space in them.

ich i would have been happy to pay for) or some other solution to enable

very friendly staff good location peloton bikes at the gym is a plus so you can continue with your daily exercise routine

very comfortable and quiet room. roof top bar was a nice place to grab a drink

very modern and comfortable stay. wifi is included. staff is friendly and ready to help.

easy checking in, very clean. restaurant and bar on property, and the room was very nice.

the gym

though small) was well equipped and had everything i needed staff were very polite and

the staff at breakfast were really attentive and kind even though we had 3 loud young kids

room service was great quick and a good

gorgeous rooms and great gym

used the gym and was impressed with the facilities- though small, it was very clean and well maintained with

super location, great comfortable room. great tv. good room service

the indoor outdoor pool was nice. the location is amazing and next to all

the breakfast buffet was wonderful and the dining room staff were all so incredibly friendly!

witnessed a member of staff being reprimanded in public (spa staff) this was unprofessional

early check in was available to us

laundry bag in room

check in, gym, bar

service at miel for dinner outside was atrocious. food was ok. pool was a bit cold, small.

excellent room service meal

free wifi unless you joined their rewards club, in a hotel that charged $400+ a night is a pretty poor

room service and other staff members were extremely welcoming, professional and quick to assist!

room

room has full kitchen and the hotel has washer and dryer downstairs you have to use coins , the open buffet is

well equiped room with kitchen

heated pool was awesome!

having the small shop, free tea/coffee, laundry and luggage storage on sight just made things so much easier

location room and staff all great. nice breakfast selection too.

wasn't expecting there to be a kitchen and fridge so that was nice

breakfast was very good-many choices

room was very clean, the furnishings were great, and the breakfast was excellent

i love how comfortable the bed is and the perk of having a kitchen

was big very clean a nice view of he city and nice renovated room the bathroom was beautiful the pool area was fantastic and the fitness this is my number hotel for now on

the amenities: gym and swimming pool could be better

complimentary wifi with hilton honors program

the gym was excellent - spacious and good equipment

except for the wifi, the stay was amazing!

he staff was very helpful and pleasant but relaxed; the room service situation was

location desk lighting restaurant prompt room service

we tried to order room service but couldn't because the grill did not have enough staff.

were a few issues with the room: the wifi access they provided us with didn t work, the cable in the room television didn t work,

about it was the food from the associated restaurant i had four meals, three of them were through room service

have utensils sent to the room and after 15 minutes had to go down in my pjs and walk through the bar and restaurant to get them

great location. very good breakfast

breakfast was delicious. car valet excellent. lovely view. staff was wonderful.

breakfast was a little pricey

two ladies at the breakfast are the best in terms of service and hospitality

not much selections at bar 10 for lunch.

booking could not be confirmed, kids were not included in the breakfast etc

kids were running around, things are going slow, everything was a mess

location is good,don't know about breakfast

windows, beautiful views, super large rooms, excellent gym w/peloton bikes, courteous and professional staff, starbucks right off lobby

no room service to clean rooms

delicious and very fast room service

it s an urban hotel so i don t know if it has a pool but there is a gym, it has its own restaurant

great service and an excellent gym for guests

the staff was friendly and welcoming, room service came early, starbucks is in the

easy walk to fenway, very safe and secure entrance, great coffee and breakfast for the morning

breakfast included was a great bonus

breakfast

i called in to check in early

location, friendly, breakfast

bit expensive hotel. wifi is good and fast, but had to pay some extra for that fast option.

the price of the food and limited room service menu.

ops, park, water), subway at few steps and a well equiped gym

gym is new and fairly large

there is even an option for pups on the room service menu, which we ordered and he loved

kids received a small welcome package on arrival

long walk to gym and pool

the pool and gym facility is cool as well

were travelling with young kids (2-4), they traveled for free, but thème were no room with a bathtub

of the staff; central location; choice offered for breakfast; good leisure

room service got every item on my dinner order wrong

room service hours were unacceptable and may cause us to not stay at ritz any longer.

had difficulties during check in

the room service is excellent

ooking took a payment but hotel had another information); mini bar was empty; room service food has bad taste; this hotel is 100% doesn t cost this

to detail: serving the room service coffee

the gym is very small and needs a renovation.

also, great gym with a beautiful pool that must have one of the most stunning views in boston

staff was so friendly and great with my kids

they added a bidet for us and always very quick with room service

made our stay exceptional was the welcoming, cheerful, energetic attitude of all the staff, from shuttle driver to front desk to restaurant servers

the hotel gym is nice but the room was smaller than i expected

the hotel prior to arrival to ask if our room would have a fridge as i needed to have one for kids

location and breakfast were great!

rooms, clean nice restaurant/bar at hotel with outside seating overlooking the harbor shuttle to

the spa facility and staff were terrific.

large bathroom, comfortable bed, the spa and the welcome pumpkin bread and chocolates.

spa was terrific. room service very good. staff throughout the hotel were outstanding.

spa is good

spa is very expensive but good.

everything was clean, great fresh and they also treated us so good me my wife and my kids are very pleased

gym was excellent also

everything was clean, great fresh and they also treated us so good me my wife and my kids are very pleased

was nice, my kids enjoyed it

the spa was also a great place to workout, relax and unwind

there is no room service

also a perfect hotel if you want to lounge around and order room service for a night, which we did

got three different versions when i asked for a late check out, there was no room service and no spa facilities when i tried to

bed and pillows were comfortable; room service was speedy and food was delicious

staff accommodated my request for an early check in and two beds

room service menu

gym great- nice length heated pool (i (+)clean and friendly the staff were the restaurants and facilities especially the pool and gym were all great (+) the pool and gym (-)the wifi in the gym wasn t working. a rowing machine would be great! (+) the gym facility was very good within the very small space and the sauna was marvelous (-)dated, but the facilities were nice, beautiful pool and solid hotel gym (+)excellent pool and gym in a great location. (+)excellent room-service, gym/pool facilities. helpful friendly staff. (+) we've used the gym and loved it (+)the gym was amazing (+) gym is expansive and well-equipped with natural light

our room was beautiful, and had enough space that me and my 3 kids felt like we had room to move and open our bags

it would be nice to have access to printer via wifi

was very professional, friendly and accomadating from the bellman to the spa assistant

no room service but light complimentary breakfast was nice and easy

th the occasional record playing in a room); lots of amenities and no worries about wifi passwords, surcharges, and the like

not a big deal but didn't get room service on second day.

i just wish the breakfast could have more hot food like scrambled eggs and sausages.

the breakfast and free coffee.

bar and main restaurant are very popular so getting a seat was often a challenge for in-house

room service was good, but was

the restaurant and bar were terrific too, this will definitely be our new go-to hotel in boston

we also received a complimentary late check out

making arrangements for our kids to stay with friends for the night, my wife and i booked a room at the taj to celebrate our