pool, cinema, spa areas, reception and staff friendliness

the concert ended at 1:50am and kids entered the pool just before 8 am

spa is super but jacuzzi didn t work properly

pool, cinema, spa areas, reception and staff friendliness

the swimming pool is a little small and too overlooked by the rooms that are extremely close by

breakfast was only ok

pool could of bin a bit cleaner , not bad though , has nice worm water.

no room service after 11

room service closes pretty early

good. breakfast was nice. room was big enough and the shower room was clean and nice.

music in the pool was good and the welcome drink was tasty

pool very nice water in pool very good

great location. easy and secure parking. friendly staff.

no coffee maker in the room. off site parking is a little inconvenient.

very neat, nice breakfast, nice staff

breakfast they serve it could be better had issues with parking lot hopefully they fix the problem

free parking is available but in a separate location from the hotel

friendly and helpful staff, great communication, clean and comfortable room and delicious basic breakfast

was full so got the last room it was by the courtyard pool but very dark

no room service at off hours

location, security cameras in hallways and thruout the property, free parking next door, friendly staff

know about any breakfast, everything was good about the hotel but i think they can reserve some parking spots to avoid issues with the

strong wifi which is importante if your here for work

location in the city centre, on site parking which was secure

poor lighting in room, tv didnt work, pillows were mediocre as was the bed, wifi was like 7 for speed

they charge for breakfast when is supposed free

said that breakfast was included, but it was only toast and coffee

was supposed to get a queen bed but i got a smaller one; they gave breakfast and it was not included in my fare so i guess that was

location of the hotel was actually great, the continental breakfast was really good

the free continental breakfast i paid for was the worst breakfast anyone could have

located in the city centre with free valet parking for guests

beautiful views of the garden and the safe secure parking and excellent valet service was exceptional

wifi sucks imposible to work from there. also it is very noisy during the night.

parking

wifi was very good.

good wifi

the front staff provided a hair dryer and the wifi code when asked.

the wifi is so bad !

rooms are large, clean and comfortable with great wifi

it is on a pedestrian street but there are drive-up facilities in the parking lot in the

ask for directions to the parking

there is no wifi

breakfast is very good and good variety of foods. personnel is attentive.

breakfast not ready at time of departure. it was offered on our return. staff very helpful.

hotel was very clean, friendly staff and great breakfast that was included.

average breakfast - but i am british

this is where we had our breakfast served to us

the included continental breakfast was good

the breakfast was simple. the eggs came after the fruit and toast so we weren't expecting them!

we loved the included continental breakfast.

btw, the american breakfast was extraordinarily good and pleasant on the patio

breakfast was very basic but the serves were pleasant & do their best

the continental breakfast had far more variety than a normal continental

the continental breakfast which included coffee, juice, fruit, cereal, yogurt, bread and pastries was satisfying

price, clean, good breakfast, close to the historic center. staff were great.

parking space, wifi, and continental breakfast was very convenient for us , also it is very close to the cathedral

en i did asked about it 3 times, no answer of the staff)

wifi at all

wifi stopped working in the evening and did not work the rest of the stay

nice people, nice wifi and the rooms are very clean.

late check out

the pool look nice but i didn’t used it

the pool was dirty

complementory breakfast needs to better

i reserved, said breakfast included

breakfast was not included in our stay but we had breakfast in the hotel, food was average

the pool look nice but i didn’t used it

the pool was dirty

the pool was under maintenance, the restaurant had limited service.

parking its a little confused and dangerous, and pool water is very cold

no hot tub near the pool or anywhere

was expecting some kind of entertaining show at the bar on friday/saturday night

for a small upgrade fee we got evening wine and snacks and a lovely breakfast

breakfast was also fantastic

gym needs more equipment

construction on premises, smell bad and pool was dirty slow service at the restaurant.

was able to get a nice little workout in the gym

would have been nice if the pool was heated

friendly staff and huge rooms with friendly valet parkers. swimming pool and gym available.

pool

rooms breakfast included (eggs were better than in the hotel i stood the previous night) nearby locations (-)just the beans at breakfast, they can be better (-)the breakfast was great (+)the room was clean. breakfast pretty good. (+)breakfast (+)cozy, nice and clean. breakfast good (+)washer and dryer breakfast (+)breakfast cleannness personnel attitude (+)location and breakfast (+)every time the breakfast area was crowded so i could not take the food.

decent breakfast, comfortable rooms, clean.

location, room size and amenities exceeded my expectations. breakfast was delicious.

had a pleasant stay, primarily using the accommodation for sleeping and appreciated the good breakfast provided, which was a lovely bonus

great bar and restaurants

the breakfast was not incluided

loved the pool and gym facilities

the bar and the restaurant was pretty good too

com with kids booking

very clean, great service from staff, delicious breakfast buffet

breakfast was very good, room was large, very clean, very nice beds, large tv

the pool was very cold water

the swimming pool smelled chlorine

breakfast is good

the breakfast buffet.

staff is giving a physical menu that doesn t specify what options are included with your breakfast when you pay for it with your room's rate

at my check out i was told i could get a free breakfast for my next visit which i do not plan on booking for a next stay

location, breakfast and gym

that made it very convenient to have breakfasts

restaurant , room service and pool on the

the rooms were great, and the view from the terrace overlooking the pool area was gorgeous the water was incredibly clean and nice

pool & gym facility was nice

properly heated pool. kind and attentive service personnel serving breakfast. very clean rooms.

good hampton inn buffet breakfast

breakfast / pool

breakfast / pool

the separate entry room with kitchen and sofa, the comfortable bedroom, three sinks, the super helpful staff

paid upgrade to room with jacuzzi tub and pool view, however; tub did not work and it had no pool view

the suites are really comfortable and the kitchen is a plus

facilities need maintenance, swimming pool is cold not to say frozen, internet signal very poor

the rooms are large with a fridge, microwave & sink. perfect for traveling with kids.

the breakfast buffet :

if you love football leon team next door and a casino next to it nice buffet and swimming pool

but breakfast was

place especially if you love football leon team next door and a casino next to it nice buffet and swimming

gym needs major updating. very disappointing to say the least

breakfast, time yo clean up your room, i used to arrived at 14

was cozy , clean, breakfast was great everyday , chicharron in green sauce, meat w potatoes, chilaquiles, fruit bar

breakfast was limited

breakfast was not very good, is basic ok, but then the taste is awful

didn t like that the jacuzzi wasn t hot , and the orange juice from the breakfast bar is cheap

room was clean, perfect location, the gym is equipped with lots of machines

the pool was disgusting! super dirty.

the pool was on the smaller side but refreshing and also offered some relaxation despite the big road

bed, per night, we had to pay for parking too, we paid around another $30 dlls for all the stay, pool was out of service, we had to tell the housekeeping lady to clean our room everyday because at

quick service to get taxi close to every tourist location pool was awesome my kids loved it i would definitely stay there

the pool was quite cool in the morning but was perfect for afternoon swims

we asked for milkshakes and waffles for room service and, literally they sent them right from the box and 4 glasses of milk with cocoa

nice resturant and free parking with security for parking and hotel

water in the pool was a bit cold

i didn't eat breakfast

the room was small. breakfast was very limited.

the breakfast was really good also

the breakfast is decent enough with basics, but nothing fancy by any means

breakfast was good but not great

it was a big room, with kitchen and refrigerator. i can not believe it the wifi was good.

food, location, staff, parking and size.

location, facilities, check in/out and free parking.

when you go from parking to the lobby take care when you step at the staircase

no elevator from parking lot to lobby

location, value for money; underground parking; comfortable beds and spacious room

parking was good too

good wi-fi, pool and location

the pool was open but not ready on time

a server by the name of jorge ramirez his service went beyound of whats expected the swimming pool the facilities overall everything was excellent will defenately stay here

parking was perfect and secure below the hotel

location, clean and spacious room, smart tv, aircon, pretty good shower and on site parking

the parking garage was small and we had a big truck but they were able to accommodate us in a special

room service was good and well served

the pool was amazing and clean

lobby was nice clean pool looked nice

pool, comfy beds, great water pressure

also pretty decent buffet for adults and kids eat for free

the terrace with bar & swimming pool is a real highlight

clean room, good bar and restaurant services.

gym was closed and the rate i was charged was different from what it was shown on booking

there was parking included in the accommodations we paid for along with breakfast

the terrace with bar & swimming pool is a real highlight

the bathtub was small but comfortable, it had ac, wifi , and a lot of pillows

the pool, the room and other facilities were awesome

there are no indications about how to find the stairs or how to go to the pool, theres only one way to go to the parking, the elevator has some troubles by opening the doors

wifi was bad in the room

some parts at the hotel looks old and dark

the gym was not well ventilated.

gym needs more equipment. ice machine needs to be in a floor available for everyone.

the clenest of the hotel-room- gym, the staff attention and amability

really good, but no towels on the site, we have to ask for the towels to the staff, and the big parking

had a room next to the gym, no one used it while we were there but we were afraid of getting bothered by the noise of the

location breakfast

the parking arrangements

variety of delicious mexican breakfast choices

4th floor dining was very nice with breakfast buffet at a good prices

great value for the price. quiet , comfortable , parking , safe area.

handle they could call ask come by lobby or put a note in our door but not lock us out our rooms breakfast was same thing every morning i understand is continental breakfast but switched up some

breakfast, location and room

location is very convenient, great breakfast and service from the staff, room size is comfortable

location it was good breakfast is a little poor

was clean had plenty of seating for everyone at the breakfast

location, included breakfast

i also enjoyed the delicious breakfast they provided

central location, fair price, included continental breakfast.

fair variety for breakfast options

breakfast. poor options y not very sustancial.

late entry to my room and no complimentary breakfast

breakfast not so good

breakfast was good

hospitality, in a great location and secure parking

location for my stay, helpful and friendly staff, very clean, smart tv you can cast to, hotel gym

good room overlooking the pool

the wifi poor, the breakfast included very bad,

breakfast was very good !!

i would have like a better breakfast, not just cereal, fruit and bread.

breakfast was great. the location was perfect. facilities were very clean

i enjoyed the options of breakfast and it was in a quiet location.

and you can smell other rooms' cigar smoke (though smoking is not supposed to be allowed) and breakfast from the restaurant on the first floor

breakfast so poor

the person who helped me never offered me the wifi password, never explained to me about breakfast

definitively the breakfast is weak. no option with 3 single beds for 3 single adults.

breakfast is also good

budget hotel - zero facilities, no restaurant, no breakfast nothing and not close to anything else

heart of centro historico. beautiful room. great breakfast.

location, decoration, breakfast, staff.

great breakfast

t margarine) and jam

t little heinz packets) at breakfast and also cream for the delicious coffee not coffee mate

awesome customer service. the breakfast was amazing so was dinner.

i particularity liked the onsite parking with a patrol

hotel restaurant buffet included in price,also car parking.

the place the breakfast

the parking lot, it's very small but if they run out of space you can park your car right next to the

slow service as there is only one cook i think) and in the evening, it becomes a lovely patio bar with excellent cocktails and tapas