great for parking. great wifi. great for a stopover on motorway

helpful staff, underground parking and strong wifi in rooms makes a deal

i expected the wifi to be better in a hotel this size.

they also offer a paid laundry service

wifi was weak in the room and the walls were a bit thin as you could hear your neighbours.

clean great bar and cafe,

the restaurant and the bar are in the same building.

rushed to get there before the bar closed only to be told the bar and restaurant does not open fri, sat or sunday

the bar staff were slow

we got back from the city we were told the bar and restaurant closes on a saturday night however there was an excellent chinese restaurant 2

lovely pool, vineyards and garden

the hotel because of the information provided , however , there is no restaurant , only a snack bar , there is no lunch or dinner menu as the snack bar is not open from thursday to sunday ,

friendly reception, comfortable room. bar available for drinks. secure parking. nice place.

the rooftop pool is stunning and the views were great

the only thing i might improve or change is the opening time of the bar ( very limited)

the bar was closed (covid measure?). there were a coffee and candy machine instead.

pool has no bar or food service

group of school kids left to run around making a noise. not good for guests

cosy, intimate restaurant and bar areas

there was no room service, and mini bar in the room. no tea or coffee machine in the room.

check out the tapas bar at the street behind the hotel, order a drink and you get the tapa for free, and lots of

no bar or breakfast, covid was the problem not hotel.

bathroom was excellent,the room was large,the drinks in the bar were very competitive with other bars and sometimes cheaper,the bar staff were excellent

wifi in the room was awful. ok in the public spaces.

nice pool but not cleaned up, very quite due to covid19 we enjoyed it

in real life looks much better than on the photos. a basic gym is available.

bedroom we were initially alocated was on the floor above the kids play area and was noisy

many mosquitoes wifi didn t work in our room

spa ok

everything was beautiful, clean, spacious, lots of choice at breakfast.

breakfast, bathroom, possibility to have sauna and gym.

if they had a water cooker in the room, so we could make our own tea, but we went down to the bar with 2 teabags and they gave us hot water, which was nice

location, comfort, breakfast, safety, temperature, bed

evening and lunch (granada is cheaper than other parts of spain) +good place to stay with small kids, the swimming pool with the floor window is attractive

xtra cost) or pay for the breakfast

location , underground parking with free ev charging , fresh renovated hotel, very stylish, nice view from

slow wifi

also has a rooftop bar that has views of the snowy mountains to die for and great wait staff

sauna to be booked and costs extra; queues to get lift; room service sometimes not available

pool on the roof, spa and super comfy bed!

not good for kids, the pool isn t big enough and the feel is more adults only

wer) , staff not very flexible

location, rooms, staff, bar staff, clean, decor

el late check out

breakfast was good choice for price

is great, food very thing close from city center, pharmacy, supermarkets, terrace, pool, great breakfast, clean, friendly and informed staff

just a small choice for breakfast.

staff, as ever, were excellent - from the bar staff, the waiter at breakfast, the reception staff, cleaning staff, and the garage man

the breakfast had little choice

easy check in and late check out

early check in

pity no bar was open in the hotel. probably becaus it was january.

really recommend 30 sec walking wine bar

stated as 4 star but no internal room service, over 60 channels on the tv but all spanish, no bar or food services other than breakfast

no bar in hotel

early check in was a very nice treat

he enjoyed the room service a lot :)

small gym, sometimes overwhelmed reception staff

room with beautiful balcony, very strong wifi , within walking distance to a mall and also to most historical

there was air conditioning, gym, paid parking

we had to go back later for better explanation around wifi password and other things

comfortable bed an bedding . early check-in and late check out

not located in the attractive center but still ok, accessible by walk. has wifi.

wifi does not work well, when i was booking it said they have bathtub but there was only shower

the location the beds were comfortable the size of the room was great for a family with 2 kids

wifi was the strongest downstair, but ok in our apartment

breakfast is good, in the city center, perfect for families, good and very speed wifi

wifi didnt work at all

only reason we dropped one star was because the very modern electric stove top and laundry machine with digital touch screen were not quite user-friendly and had no instructions to

they give us early check in

the kitchen was really high quality and there was a small balcony, standing room only really, but you

loved it! kitchen and 2 balconies in our premier suite.

staff was very helpful and available 24h room service breakfast in the city center

the kitchen and room was very clean has everything you need and the staff very helpful.

v quiet and huge rooms with lounge kitchen bathroom and bedroom

good wifi

next, the wifi is useless in the rooms

no wifi in the rooms, although is advertised everywhere.

no soap for sink, choppy wifi

- good price - perfect location to explore the city - clean - good wifi - modern room

bar staff & housekeeping had great energy and we're attentive

rooftop bar is really really nice too

hotel is such good value for money, it's adults only and the roof terrace adds so much to your stay there

people working there are very nice and the rooftop bar is a nice addition

laundry across from hotel

the wifi was a little not stable

we don't know why, so we were forced to take room service from another, smaller restaurant where the offer was weaker

the rooftop tanning beds and the fact that the hotel has many options for indoor activities

it is a kids friendly hotel, there are many facilities for children and my kids had fun there.

room service for just ice and the key not working

noisy every night with people standing outside the bar yelling and talking from midnight until 3-5am

a group of school kids staying at the hotel loud yelling and noise in the hallways late at night

location seems to me safe and can go with kids as well

single beds were forced in one room, no room to walk for 2 adults and 2 kids

the bar and restaurant staff went above the call of duty

victoria was delightful managing the banos area and all the staff in the spa were great

staff are exceptionally helpful and organized and the opportunity to experience their spa a delightful option to include in your stay

are backpacking and we got a great price that we treated ourselves to the spa on the basement and it was the most beautiful spa i’ve ever been to

you should also try the spa , which is a gem

i very much enjoyed the spa (i paid €40 extra for use of the steam room, hot & cold pools & the half-hour massage (which

we really appreciated the offer of free laundry and coffee, snacks and sherry in the snug panelled area close to central courtyard

the staff are terrific, and they even do some laundry for free

building, fantastic beds, helpful staff who suggested restaurants, really lovely buffet breakfast included with cooked breakfast also available, amazing location at

great staff, great breakfast

beautiful hotel amazing views from our room service good and very good breakfast

lots of bars/cafés close by

tram from bus station or train station leaves you 50 metres from your hotel spacious room lounge bar in hotel services good food till 11 pm ideal if you arrive late staff at reception good english

perfect location.lovely bar which serves good tapas.would definitely stay again.

nice bar downstairs

friendly, professional bar and restaurant staff and good food,well presented and prepared and excellent wines

staff were super (roberto in reception and oscar in the bar were both brilliant help to us, as first time visitors to the

there’s a cute bar down the lane called st germain which was authentic granadian; handing out tapas for free with

also laundry delivery happened both days before midnight right under our window, which we could hear

location is excellent, breakfast is good, gym is fine and staff make their best to assist.

the gym and pool is small

wifi was faster than other european hotels that i have been at

good size room, wifi and ac

for their customers needs with things like comfortable beds, plush towels, soap in the bathroom, wifi included

wifi was not working. the breakfast was very simple. i missed vegetables.

wifi bit slow

and that’s one of the reasons i chose that room so a little disappointed also the sink in the kitchen area was dirty and some mould in the shower so not

accommodation has no kitchen facilities, at all

kitchenette with fridge and mentioned in previous review, absolutely no crockery or cutlery

first room on the ground floor onto the internal patio was nice, but the kitchen was abysmal, there was a fridge, kettle & coffee machine but not a bit of crockery or

the tap in the kitchen is like an impact drill and the upper neighbours walking sounds down like rumble

the view from the rooftop bar was exceptional as the sun set over the alhambra it was a wonderful place to have a drink

bar has an excellent view of the

vibe location bar on roof overlooking fantastic views

the rooms are lovely, spacious and so comfortable

the place was great, the spa awesome and the staff was super friendly

wifi worked well, there is a mini fridge which was very useful

wifi for our room was not very strong and our room was big enough to have a comfy chair included in

wifi.

safety bar needs to be fitted in the bathroom above the bath as a safety measure when using the shower,

the rooms are very dated and could do with being redecorated and the wifi is very slow.

parking onsite (€19) gym booked for hubby and i for 45min slot

junior suite was excellent for kids. lovely staff. beautiful buildings.

the treadmill in the gym was not plugged in (power cord missing) and the tv was also not setup with no remote control to

there is a gym and sauna. it was good. bed was very confortable

nice spa service

when the roof terrace bar gets its licence in june 2023, i would then further improve my rating to best rating available

the bar is small but very good

and i don t think i ve had such an amazing breakfast

everyone was very helpful throughout our stay and promptly tended to all our needs, room service staff was also very attentive

the room and bed were very comfortable with great ac and wifi

perfect location to explore granada. great breakfast and very nice clean boutique hotel

rooms medium size with small balconies overlooking at a square with cafes& bars

breakfast was reasonable and worth the value

delicious breakfast with different foods to try each day

they let us have late check out with no extra!

the wifi was superslow. impossible to use.

best room service prices i've ever seen, a coffee was only 1

they also make a good cup of tea and do room service as there are no facilities in the room

wifi reception in the room was almost non-existent

room has two balconies, one with alhambra view, fridge, tv, strong wifi

gym needs work especially treadmill

good to chill out after a long day but would not be good if busy, plus a sauna and small gym

the gym and spa facilities are a bit small but very nice

everything :) were beautiful and spacious room, friendly staff, lovely spa facility

it also has a very good gym

no wifi in most parts of the room

the wifi is poor

biggest problem - wifi was very spotty throughout the hotel

room service every day

location, staff and wifi

the breakfast food was excellent with many choices

beautiful breakfast area and wonderful afternoon tea

the room offered ample storage space and the spa shower was a treat

room was beautiful but there needs to be better directions for how to work the spa tub

lovely atmosphere and very kind staff. also delicious breakfast. highly recommended!

i've got a room adapted for people with disabilities, therefore it was spacious with a big bathroom and a big shower

when rowdy kids camped under our window the cigarette smoke permeated the room.

the staff were very friendly and did laundry for us for a very reasonable price

is a bit older, so creaking stairs inside the room made it hard to move around silently when kids were

a wall with our bedroom so we could hear everything in that bathroom, from toilet flushes to kids wailing

wifi was a bit spotty but we were in the top floor.

shower was good with plenty of hot water and the wifi worked well

wifi wasn't great, if you need wifi for business then have another option with you

wifi didn t work. the staff tried their best to fix but failed.

excellent location. comfortable beds. free efficient wifi

the hotel is lovely, with an olde-worlde feel, we had a huge room with spa bath and rituals bath products, and even got bbc news - first time on our trip

nice extra to have spa bath in the room

the spa bath was a treat to relax in at the end of the day

the kids liked how it split into 2 levels with a small spiral staircase, adding to its outstanding

the wifi is a bit slow, and breakfast is not very varied.

wifi connection was 'hit and miss' so not reliable

everything really was great maybe more selection at breakfast

wifi low signal

wifi in room not good, used data instead, if this could be beefed up it would be much better

limited 5g reception in the room, but free wifi.

great location, charming rooms, great wifi, helpful staff

poor wifi

wifi speed is very slow. will be very frustrating for anyone traveling with kids / teens.

it was very cold during breakfast, but everything else was great

breakfast limited

the wifi was very slow

wonderful, helpful staff. fantastic breakfast and central location

great breakfast - good selection of hot and cold food

the jacuzzi/spa bath was amazing

hotel well located and had all the facilities: bar and restaurant.

loved the large bathroom with spa bath.

is that, due to my room being on the first floor and opposite the stairs that led down into the bar and restaurant, it was quite noisy for a few hours in the night, however eventually quietened

sometimes had to wait for the waiter of the bar to finish attending the tables, because the waiter was in charge also of the hotel reception

those who might need to do some online work, we found the wifi a bit slow and sometimes patchy, but it is probably due to the location, surrounded by hills

sure if there was a bar in the hotel but we didn't need it anyway as went out for drinks and meals

no bar in hotel

no bar etc but i knew

air conditioning in our room didnt work well. wifi was weak signal.

friendly service & early check in

the bar and restaurant were excellent

many restaurants nearby and a good tapas bar behind

hotel with great restaurant and bar used by locals and tourists

a recommended tapas bar los manueles and restaurant is downstairs

they provided a tea kettle and mini bar fridge that were very useful

liked the kit for the kids

the hotel also sets itself apart with an on-site cafe, restaurant, breakfast buffet room, gym, and library

there were plenty of restaurants, bars and shops nearby

i wish the gym had free weights :)

we did not use the gym and only had a drink in the cafe

a well equipped gym and beautiful roof top deck are also available

the pool area located on the rooftop is extremely hot in the sun.

great breakfast, the rooftop views spectacular

rooftop pool was awesome

within walking distance to all major attractions, excellent facilities, efficient service, good breakfast, comfortable room

helped me with laundry service and booking tours for al hambra after all the tickets were sold out online

location was very convenient and the daily room service and cleanliness excellent.

the hotel was clean and we had free wifi

wifi didn t work on one of the days; electronic went out for a while one day

good wifi reception

location, wifi, cleanliness, leaniancy with checkout, communication.

didn t have wifi in my room for the first day and it didn t get fixed till second day so a little annoying

wifi was good and the room very

if is something to mentioned the slow wifi but it was not a real problem

i like in-room service, but i do like more coffee (only one was possible) (+) the breakfast was exquisite, and we got it in a basket as a room service

we had 3 rooms: a ‘triple’ room, has a sofa bed perfect for 2 kids and separate large double bedroom, and large bathroom a twin room,

was superb rooms spacious and very clean and ready for an early check in breakfast was excellent car park was perfect staff very

really like this place, i was traveling with two kids, so the apartment was just for us, huge and comfortable

doors weren’t the thickest ones so in the morning there we some people coming to the kitchen and talking so loud that we could hear everything very

there was a common area on the top floor with a kitchen

kitchen lacked proper dishes for eating and utensils for

were up graded to an apartment, and really appreciated the kitchen facilities, especially the kettle and fridge

cool looking room with nice vibe. comfortable bed and pillow. good wifi connection.

the breakfast buffet had a great assortment of foods

the breakfast was delicious and enough to fill you up before a day of exploring the city

because the wifi was dreadful

gave us a room upgrade without extra charge nice room with excellent view helpful staff great breakfast

is a lovely old but renovated hotel with a nice bar area and spacious rooms (superior double)

i have not manage to use coffee maker but the coffee in bar was likely much much better.

the bar in the hotel isn't the coziest, but there must be literally 350

the bar closed early so we used local bars

super clean and beautiful rooms, lobby, and bar area

great roof top bar with view of the alhambra

wifi was working well

location is perfect, it is right in the centre of granada in the midst of shops, bars and restaurants

excellent wifi

wifi was spotty.

breakfast was nice and included in our stay

breakfast is good and personnel good

perhaps more selection at breakfast. our room was a bit small, no temp control.

limited seating for breakfast which if busy would be a problem

wifi as advertised also no bar open as advertised because there were not many guests the food was

breakfast was well cooked with a wide range

brilliant location, great breakfast, large bedrooms, very clean. helpful staff.

the breakfast was lovely with plenty of choice

is outstanding, staff is outstanding, comfort is outstanding, location outstanding and breakfast is outstanding

breakfast buffet

bad wifi and clunky room keys

water at the bar was 4!!!!

the location is perfect, the facilities are brilliant, the bar is lovely, the spa is luxurious, the breakfast was top notch

in the presidential suite and it had great facility and space for my family members 4) fast room

no swimming pool

there were also a group of college kids at breakfast on the first day

good breakfast

the hotel is comfortable, breakfast is really good and the room was spacious

great staff excellent bar and breakfast service and helpful staff

room service didn't change sheets or towels, they didn't put ear pud or toothpaste, it's upon

convenient quadruple room for a family with kids but advise that shower provides no privacy

noise from the street all night long which did not allow us to sleep, terrible for 3 young kids

where cars and motorbikes go very fast and can be dangerous walking as little space , mind the kids

breakfast, location, value fir money, screaming school kids

wifi was very fast

wifi was not working

the wifi was weak

the reception the signal was ok, maybe it was only my room)

the tv worked great, as did the free wifi

breakfast is great

a 3 star hotel camouflaged as 4 with the help of high ceilings and a fancy 70's phone to contact room service

staff very helpful, location superb, breakfast very good and i loved the roof terrace

sound proofing towards street, you could hear crowd from nearby tapas bar sometimes

the location, the hotel itself with its nice decoration, the large and nice room, the very good breakfast, it's kind staff

the beds weed a bit uncomfortable, fine for the kids.

location was great, the staff were friendly and the room size for 2 adults and two kids was great

no room service. limited breakfast

perfect location, good breakfast, ok wifi/air conditioning.

ngsize bed) toilet cleans automatically the spa was

easy parking, plenty of space

wifi was very poor shower didn't work no plug in bath

didn t say a word about anything wifi passcode, checkout time, breakfast option

parking, only a 10mins car journey to nevada shopping centre

easy to access from the motorway. good bar next door for food. free parking. friendly staff

location to alhambra. superb with kids

no coffe/ kettle or fridge, and bar closed and not available in the evening.

hotel reception closes at 7pm . no restaurant or bar service after that.

bar closed in evening 10pm

late night staff arranged for drinks to be left in our room as the bar closes at 10pm and we had chosen to eat in the main city and were back late

the swimming pool area was a great retreat from the granada heat

lovely hotel, very central location, with parking and a small swimming pool

pool, bar etc and nice

staff went out of their way to help us. with early check in and booking attractions

the coffee / bar patio was very welcoming

large room with shared kitchen and lounge shared with 2 other rooms

it also had dish racks in the kitchen that were open to the sink, so you could put your (clean) wet dishes in and they would drip

no mini bar in the room

the photo of the map shows the location of a bar opposite the hotel

for ramadan, i needed a warm, quiet, comfortable place with an in-room fridge and a kitchen, and this stay filled the bill