pool is wonderful and the space is really peaceful…just a minutes walk we from the beach and a

the pool was quite clean, even though the water was very cold

loved the pool and the amazing service i got from the staff

the swimming pool and the staff

pool and staff

location is perfect. pool area is very nice and quiet.

room was large,fast fast wifi

near beach and mallecon, nice personal, english speaking, spacy clear swiming pool, fully equipt kitchen

) was well appointed with a kitchen

location the accommodation close to the beach, very well equipped for doing our own meals good wifi

wished that the kitchen was better stocked for boiling water for tea

kitchen needs new utensils and plates

elevator, no kitchen utilities (absolutely nothing)

there was a very small kitchenette but no glasses, no knifes and forkes.

kitchen was not well equipped, and the front desk had no extra items if you needed anything

balcony facing the pool was nice to sit out and relax on

swimming pool cold

pool is very cold

kids took over the pool area - fortunately we werent counting on that for a place to relax

kids took over the pool area - fortunately we werent counting on that for a place to relax

breakfast not offered at the hotel but there are options at walking distance

breakfast available ( even though they have a restaurant) sheets were dirty on the 1st night (

many stairs to get to room no elevators no breakfast no coffee onky machine in room horrible

the hotel's restaurant is good. pool area is nice. rooms pretty good.

no breakfast available

nice swimming pool, great breakfast made every morning fresh by the hotel keeper

needs some maintenance in the pool(cleaning)

i also appreciated the breakfast cooked every morning

excellent breakfast, everything was perfect, totally recommended

the home had several nice lounge areas and i loved the game room that had a nice pool table and great movie selection

were several loud guests around pool after midnight and the front desk staff did nothing to try and quieten them down

clean room, friendly helpful staff, nice pool and great location.

staff were friendly and accommodating above and beyond expectations, pool was beautiful, rooms were clean and comfortable, location was half a block from the beach,

great swimming pool. cozy room. comfortable bed.

pool si clean, rooms are big

perfect location, parking, friendly staff

safe parking and pretty pool

pool area was fab to hang out this morning

for some reason, wifi was not good.

we liked the fast wifi

breakfast was very good but we had wait quite long to receive it

we had dinner and breakfast at the restaurant on-site and were impressed with the quality and the pricing which was

the food was excellent the pool was very relaxing and the spa was the best experience

the rooms are spacious and spotlessly clean

e minibar is limited) to your suite as well, which we did

spacious, good ac, parking, the staff is friendly and helpful

pool wasn t clean enough

breakfast was basic as they told me when arriving

but they make up for that with a very inviting breakfast and very nice lunch

they offer free breakfast, which is just the basics, but there is also a wonderful restaurant where you can buy

the pool, the beach and all the different trees

willing team of staff. swimming pool well maintained and clean. food good

great location, comfortable bed, great breakfast.

modern, daily breakfast had long hours so you could sleep in and still get all the selections.

breakfast is very basic but coffee is all i need at that time

the breakfast could improve but it’s filling and ready to start the day

breakfast could be a little better.

nice big rooftop pool

continued to fly into pool glass enclosure and die

the pool bar was closed during our stay

were very spacious, with comfortable king sized beds, a spacious bathroom, and a fully equipped kitchen, although we did not use it

my kids enjoyed going to the mall across the way

the breakfast could have been a little more varied from day to day, but all in all it was a very good

the buffet style breakfast was delicious. extremely clean rooms. minutes away from airport

was clean and bed bed good what’s not helping is due to covid bar only open short space of time a very limited choice of

beautiful facilities, very nice staff, excellent breakfast.

- somewhat boring breakfast, but for 2-3 days ok

nice sitting areas near pool

i didn’t take it, because nobody tell me, about the breakfast or coffee

guys, you should clean the swimming pool, seriously !

beds were very comfortable - room was nicely decorated - friendly staff - swimming pool - good

nothing to complain. breakfast can be better

breakfast area was way too cold.

location was great! closed to everything. very comfortable and clean. breakfast was awesome!

pool looked nice

maybe only depth of pool. for my youngest.

about 20 rooms, intimate, walk out to pool patio from slider in room

great location. 5 mins walk to shopping center. clean pool.

pool opens very late and closes early, making it useless unless one hangs out in the hotel at

the gym is too small and maybe another machines can be great

the staff. the amenities - gym, pool, wifi.

for us it was great as this was a transition day within our trip and they had laundry machines (for a cost) which we were in desperate need

clean, good location, nice staff, i loved the gym and swimming pool

there is a kitchenette with an electric burner, a microwave, and a fridge with a freezer

the swimming pool was great!

the pool area and gym were a nice feature

the pool is not heated, the water is quite cold.

has a pool and gym

gym was being reconstructed, pool was dirty

i also liked the room service and the kitchenette

that day the room service wasn t available

a/c in the halls, room service was good, but dinner was lame

pool was dirty.

we really liked the pool.

comfortable. clean, friendly staff, pool

breakfast was ok

the location good , clean , breakfast very nice

also, they need to improve the pool area

doing renovations and the pool was closed

good facilities- the pool and gym were great

room, the pool, and the view.

great gym and pool area

pleasant staff at the front desk and at the bar on the rooftop

valeting parking the professional and friendly and helpful stuff ud83dudc4f the rooftop pool and bar the perfect breakfast (not the cheapest but the best

the rooftop pool and bar is great in good weather

we actually stayed here to have a couple days at the pool with bar service and this holtel does not provide this

great breakfast and a good little gym

the big disappointment was the swimming pool

the pool area is nothing like the photo, needs a clean and the water is ice cold

the indoor pool. water was stagnant. didn t look as if it was used in weeks.

restaurant on site with room service available

clean water at the swimming pool and embellish its surroundings.

hope the owner adds a hand railing to get in and out of the pool

pool too dirty to use

with birds near the pool that churp

pool was very dirty and we expected much more from a 4 star hotel

hotel was shabby not clean near pool

the pool is nice and the showers have strong water pressure and hot water

there pool had too much chlorine.

i like that it near food places and it got a pool

pool was small but refreshing

the pool was nice .it had a shallow end so kids could use it.

pool is useless and the girl on the counter is a bit money oriented.

no seats by the pool, and it’s sort of more of a large tub

nice pool, great breakfast place attached

pool was cold (not heated) only three seats at pool no minibar or fridge or coffee machine in

pool looked lovely although we didn't use it

there was a basic outdoor pool that looked clean

pool

plenty of sunlight and overlooks trees, not just buildings no pests inside room 404 modern, clean pool friendly front desk

the staff was amazing, the pool was cozy and great location.

a feel of being 5 stars ranging from the attentive staff, beautiful shared areas with a pool and gym facilities and spa

spa is amaizing. location is perfect. bed are super comfortable.

nice old colonial villa, good service and good open bar with beer snacks and cocktails

the spa has a way to go, but will be a nice addition

plenty of hot water. we did not have breakfast.

there was not breakfast

the lady that received us was absolutely wonderful and cooked really good breakfast

breakfast was a very delicious way to start the day

the included breakfast was too little and the price is a little high

location, staff were superb, delicious breakfast and nice decor

great homemaid breakfast, we recommand this hotel at all

very strange breakfast deal

the breakfast which was included was delicious

nice bar and restaurant, warm and professional staff

the choice and quality of breakfast is second to none

was a full breakfast menu and all of the food i tried was delicious

good wifi in the rooms as well as free wifi in the squares in merida

it was a beautiful property. perfect amenities. gym, restaurant, bar, pool and a gift shop.

the rooms were so quiet, pool was amazing as well as the cocktails and restaurant with an amazing breakfast menu we

at the level of quality and service, i thought it was rare to ask at check in an extra fee for wifi, and the use of the gym, i understand for parking, but other than that, an excellent

and service, i thought it was rare to ask at check in an extra fee for wifi, and the use of the gym, i understand for parking, but other than that, an excellent

information, my reservation was whit breakfast included, and the front desk staff told me no

there is no small fridge in the room, in case you have kids and need to pack stuff

location, breakfast, service, staff

location, breakfast, cleanliness

room, great location, very good breakfast (not included) and professional staff

the staff, the sky lounge and the breakfast.

breakfast was amazing nice variety of local dishes and american dishes buffet always full great

we were assigned a low-floor room with a parking lot view, which was disappointing given the rate paid during the new year period

all the personnel were amazing. facilities great. excellent breakfast.

the rooms were great, room service delicious and the staff very attentive

the walkway to the pool was wooden slats which weren't fixed down properly

breakfast was excellent and the facility is simple but charming. loved the rooftop pool

d hot) day i could ve used that swimming pool also, no breakfast buffet

what really stole my heart were those magical moments in the hammock on the rooftop and by the pool, watching the most breathtaking sunsets

pool was gorgeous, our room was comfortable and clean, the restaurant has great food and the staff

room service did great going back and forth plenty of times because they would give them

from the front desk staff, the bar staff, the restaurant staff, to the room cleaners, they were all marvelous people

great for the city on a business trip breakfast was a great spread but too much to eat every day bar and pool both very nice good wifi in the

and the room service is too slow

pool is tiny but enough for a dip in

pool was great

excellent covid precautions...touch less room service and very helpful and friendly staff.

fitness room had nice machines but was much too

temperature of the pool was too warm

the bed was so comfortable and very easy instructions to get room service

great rooms. lovely garden and pool area. staff very helpful and efficient.

spacious and comfortable and thoughtfully laid out the small gym is surrounded by windows and the pool is lovely alex at the front desk was awesome

beautiful gardens, very nice pool and lounge chairs

loved the pool

parking lot very small and on a rush to get a spot.

wifi was sketchy

wifi was down the whole time.

no swimming pool was a little disappointing however the gym was awesome

the wifi is stable

spacious and comfortable. common areas are also fantastic including patio and pool

the apartment and pool area provide a great place to relax and hang out before exploring the city

the pool is big and the amenities were great

pool wasn t clean

the pool is heated, they have a good laundry service and there is a very cuddly, cute black cat living

grand historic buildings with high ceilings and great outdoor spaces including a small swimming pool and garden with comfortable chairs & sunbeds

oasis, serene and peaceful with a lovely pool with lush greenery and use of kitchen is very handy (grocery store in walking

the pool is wonderful and it feels magic at night with all the lights on

very beautiful garden, terras, building, swimming pool and room

good food for room service and the italian restaurant was delicious and great value for money

looks impressive and i like the facilities inc gym, pool and tennis courts

easy access to wal-mart good parking restaurant great service with taxi easy and great prices

ople entering the gym, going to the swimming pool, etc

staff support from concierge

the water of the pool too cold.

were doing renovations so did not have any sun umbrella,s by pool i was in the shade most of the time

we travelled with 2 little ones and they had a blast at the swimming pool

clean, big rooms. nice clean pool, restaurant facilities and english speaking / polite staff.

swimming pool is excellent

it has a beautiful courtyard with a pool, perfect for relaxing after walking around town

was really helpful as we had a very early start the next morning and they were kind to arrange a breakfast box for us to take

the pool area is very beautiful

great breakfast and attention to our needs and requests

beautiful hotel. impeccable service. delicious breakfast.

breakfast is included and it is quite varied and good, staff are pleasant and helpful

the parking area is fair sized and easy to access

location, easy check in process and parking free

plenty of parking

very quiet. nice room. loved the breakfast. was offered choice of 3 breakfasts.

60 hotel is extremely stylish, beautifully furnished, spacious rooms, lovely roof terrace with pool and gym

husband and i are major fitness junkies and the gym was a major let down there was not enough attachments for the cables and the treadmill would

great location. awesome pool.

gym was small. breakfast was ok.

the rooftop with a terrace that looks pretty nice was not working, no swimming pool, they were fixing it i think

abraham let us have an early check in which was very much appreciated

clean, modern hotel. comfortable bed. decent gym.

the pool was lovely at sunset

the breakfast was good, staff was courteous and the place was comfy( pool view the best)

breakfast included with no choice everything sweet roof top closed after 22 pm

quirks that were annoying: -no place in the shower to put bar of soap or shampoo

of paseo montejo (walking) enough space on the parking place enough space on the rooms even for kids

at the pool bar there were no staff, i had to ask for service and, i had to stay at the hotel one night because

room service from the restaurant was quick

location is primo, rooms are awesome, pool is great and they have peacocks chillin in the yard

fantastic room and very nice pool

breakfast is delicious and healthy, and service was impeccable

fantastic and very friendly hosts fantastic homemade breakfast

and yes: the complimentary tequila/mescal bar is a real thing

the pool is amazing

the staff were excellent especially raul who served our breakfast

staff, breakfast, location, facilities

breakfast was wonderful--raoul, our waiter, was exceptional

the gym is simple but very nice too

the breakfast was delicious and the cocktails too

bar had no soft drinks and no basics such as limes (they had run out - for all 3 days we were there

the plunge pool needed a bit of cleaning; the patio could have done with a sweep

we stayed in one of the rooms with a private pool which was very spacious and well designed

the staff are super friendly and the breakfast that is included in the price is also great

i was in a king suite with a private pool

loved the place and the pool

the pool area is beautiful and the spa area as well

it is beautiful. the pool area is gorgeous. beds are heavenly and the staff exquisite

breakfast was great, it was quiet and pleasant

the aesthetics, the staff, the gardens, the room, the breakfast, and the pools

they have great hosts and the bar is so quaint, we didn’t feel like leaving this

the hotel also offers a restaurant and bar and my wife and i enjoyed a wonderful dinner and drinks while sitting in the beautiful patio

they helped us out with an electricity socket adapter; the rooms were spacious and clean; the pool was lovely; we especially enjoyed the social

is excellent, the rooms are comfortable, and we loved all (colorful) details in the restaurant, pool area and rooms

clean, active kitchen and bar considering it’s a boutique hotel, friendly welcome with delicious drink, spacious room with

friendly staff, parking right in front, pet friendly, large room with spa bath and fridge, good air conditioning and hot

outside; in our initial room, there was a loud buzzing noise; wifi was limited to the breakfast/pool areas

would have loved more variety at the breakfast

breakfast was varied

pool, breakfast, safe parking, very clean.

great breakfast

the pools was not working.

a plus for the hotel is a pretty good gym

picked this hotel specifically because it has a gym but the equipment was very outdated and didn’t all work

the rooftop pool was wonderful after a hard day of touring

access to a gym

very good facilities, including nice pool and kitchen with coffee/tea available 24/7

breakfast was awesome, definetly recommend at least 2 nights there to enjoy visiting merida and

little nice pool inside

loved the pool

the entire place is beautifully kept including the grounds and sparkling (and refreshing) pool and the rooms are very comfortable

breakfast is decent.

the pool was the only thing that kind of look like the pictures

pool didn’t even work and it was halfway full

advertise the pool as part of the service and that was the main reason we chose the hotel but it was closed

we didn't use the pool, but it looked probably the best of all

the pool was not open

it was ok for a 2 day stay. parking spot

very polite staff, parking area seemed secure.

rooms are large and pleasant with a fridge, decent wifi, good showers with ample hot water

good location, near paseo montejo ample parking lot friendly staff

guests can enjoy a small pool, a gym, and parking if renting a car

good strong wifi and onsite parking. breakfast was good also.

location, staff was super cool, rooms are very clean and good for price, good wifi and tv, decent breakfast for

the gym, the breakfast, the room, and the staff were all excellent.

i also enjoyed the pool and the room service

the elevators work well, and the roof garden bar and restaurant are lovely

good food, comfortable bed, good location, good staff, free parking, and a pool and

i like the pool and the restaurant is pretty good

the attention, the room and the pool

everything ! love the place pool service cost location

this place is the best to stay, they have a pool, and an amazing balcony/rooftop, and its located right sobre paseó de montejo

the room and the pool

.all good nothing bad. maybe need to work better the pool/jacuzzi that might need repairs soon.

were located right next to the pool

the swimming pool is very small

the rooms are arrayed around a gorgeous, large pool, and the public spaces are simple and stunning at the same time

we'd been travelling a week when we arrived and had a whole bag of laundry and this was taken care of for a reasonable price ($270 mxn for up to 3kg and $90 mxn for

full breakfast would have been better than just fruits

we arrived very early in the morning from a long bus ride and could rest at the pool

the continental breakfast was delicious

the rooms are beautiful with a balcony included the breakfast is delicious the pool very

they have the kitchen besides the master bed

shared kitchen with free coffee and appliances was nice

breakfast was good but there should be more options included without having to pay extra

breakfast was standard, but good as well

spotless, comfy, great air con and pool

was perfect for our stay here, comfortable room, nice pool area, friendly personnel and delicious breakfast

also there is a laundry accross the street and places to eat local food at a very reasonable price in santa ana

great courtyard and pool to hand out during hottest part of day

good collaboration with the laundry service in front of the hotel

patio over pool area

place with a very nice pool area and small breakfast area that served a very delicious breakfast

in the superior double rooms overlooking the pool- hot shower with great water pressure, good wifi, king bed was firm but fine,

rooms was perfect, breakfast. pool

mat on the outside of the balcony so you could dry your feet after swimming in the pool is missing

pool with palmtrees in city center is nice touch

yummy breakfast and coffee i was able to walk to many stores and restaurants

beautiful common areas and swimming pool

the pool was not as clean as expected (cloudy water).

the hotel is hacienda style with a quiet swimming pool area for a dive after a hot

we thought expensive especially as breakfast not

wonderful. great fun for the kids. lovely place. very comfortable suites.

coffee, homemade breakfast, super clean and secure property, cold a/c, walking distance to city center and paseo de

i am vegan and they prepared a special breakfast for me that was outstanding

could have better gluten free breakfast options- otherwise the breakfast was very good!

the breakfast that is included with the room is also excellent

pool needed cleaning

design food gym location

would expect more chocolate in the breakfast menu as the hotel is called xocolate ;)

breakfast: food is amazing

swimming pool was small and floor slippery

pool was cloudy...

liked the location, the staff, our room, the pool

the tv wifi needs to be upgraded from cable to internet tv

bathroom had cockroaches, gym also had cockroaches and everything in it was broken, looked like i was the first person in it

decent breakfast (but do not expect too

although it’s been written that there is continental breakfast no egg, no cheese, just jam and margarine

good rooms just out of the citycentre with a nice pool. basic but good breakfast.

clean, nice staff, good breakfast.

breakfast is just corn flakes, milk, coffee and tea, bread and butter

they considered every detail, from a delicious breakfast included in the rate, to bathrobes and toiletries in each room, and excellent service

beautiful hotel. nice rooms and lovely garden/pool. good breakfast. nice staff. good location.

beautiful pool area with pool beds where you'll have breakfast

beautiful inner courtyard with a lot of exotic plants, cool pool amazing to refresh after long walks in merida's old town

staff kindness, property location, pool

nice outdoor area for breakfast and small pool to cool off in the heat of the

well wifi

there was a pool but i didn't use it

pool is refreshing

wifi was good, bed was comfortable, fridge in room. staff.