the room size, the staff was great, pool was great

cooked breakfast foods were not warm and sausage undercooked

comfort and friendliness! breakfast ud83dude0b

breakfast is not keep up with, lots of cigarettes buds in the front of the hotel itself.

breakfast was always good

the breakfast is well stocked

booked the hotel for the room and pool

fact that the staff and their family members hang out at the pool and around the hotel lobby i think should be corrected

they were very clean and had a swimming pool that actually worked

they accommodated me with an early check in time.

maybe more options for breakfast

please next time have some hot breakfast

breakfast needs more attention in terms of a few more options

no breakfast other than cold cereal and health bars

breakfast provide because of covid restrictions

front desk-young lady was exceptional breakfast crew-excellent cleaning staff- above & beyond

breakfast was excellent

the laundry services and fitness room was outstanding

pool small, but nice temp

i would like more fresh fruit option for breakfast. in addition, pots of hot coffee.

coffee bar souls stay open later

i had a great experience checking in, the bar service & checking out

balcony, pool, microwave and fridge

the gym was clean and had fair amount of weights & machines

pool is much smaller in person, but we made it work and usually we were the only ones there so it

the continental breakfast was outstanding

pool hours and breakfast

comfortable and easy to get in and out. breakfast was great.

the pool area and hot tub and patio grills all in working order

staff was great need to add more choices on breakfast.

i always enjoy staying at this location. my kids and wife loves the pool and hot tub.

my second stay here and everything was great, very good eggs and potatoes for breakfast.

the hotel accepts pets and the pet fee charge.

great stay. kids enjoyed the breakfast! they are picky eaters too lol great location

indoor pool

also love that it has pool and exercise room and laundry machines to wash as you need

disappointed that the pool was closed, but looked clean & inviting, especially on days with 100* + temperatures

pool was closed

free laundry, it dept

i wish they had a better breakfast offered since it says it included with the price

i never had the breakfast but i've heard great things about it.

a full breakfast to compensate for not having some of the other amenities

eelchair), limited ada parking/parking

there, some smoking weed outside and there was a naked man walking smoking and walking in the parking

bigger breakfast choices

the pool needed a little tlc.

on my second stay, the room smelled of pool. :-(

breakfast bar and great staff

location, comfortable bed, and breakfast.

breakfast was good

had a kitchenette since it was 4 of us and we were there for a week

but i didn't stay long so the kitchen served it's purpose

breakfast! cleanliness!!

limited breakfast items

the kids really enjoyed the breakfast choices .. that was really a plus

breakfast was great

additionally, labeled breakfast food items in braille, large print and standard print

things were missing from breakfast and gym

was a good selection for breakfast

was nice friendly helpful staff rooms very nice and great breakfast we will definitely be back for a longer stay next visit

breakfast was done perfectly. not over or undercooked. my highest score!

laundry available on each

the gym was sufficient for my workouts

there was no breakfast served.

breakfast

there is a good breakfast nearby but the staff didn't indicate this option to me when i asked for coffee

didn't have breakfast that i could tell

no breakfast due to covid19

i did not have time for the breakfast but based on the options i could see looks like a very good one

clean instalations, close to a walmart, target, ross, etc shuttle service to airport, 20 min.

and the breakfast was great bc they offered more than just the waffles

shuttle from the airport picked me up from the airport very shortly after i called

nice shuttle bus. remember to be there in 15 mins early.

after two delayed flights an early check in with no charge was a blessing

t fix the kitchen sink when i reported it was broken and garbage disposal didn

spacious room, with mini kitchen

great location, clean, rooms have a fully kitchen.

loved the kitchen

great customer service, very nice staff, facilities, room brand new, breakfast was great!

very ,clean, breakfast ,was great

breakfast was included, i wish we had a full stay to enjoy the facilities

awesome room, and hot breakfast

the staff, cleanliness, breakfast and location.

good breakfast.comfy beds.

location and the pool is open friendly staff

no breakfast due to covid 19 so i can't rate that but overall we had a great stay

breakfast was a nice touch and everything was still fresh although we made down for the last 20

location as we were there for an event, lots of places to eat near the hotel, and the breakfast was great with good selections

breakfast was good, we did not have time to use the fitness room or pool area, but those were very nice also

breakfast

everything. great breakfast also.

ok i didn’t have the breakfast so i can’t comment but the shuttle was perfect and easy to and from the hotel

no paper towels in kitchen

lots of counter space and accommodating kitchen

this recent stay even i clouded a full fledged kitchen

breakfast was waffles, cereal, bagels, pastry, coffee & juice

the pool was not available to use..

we didn't check out the pool or anything else it was easy to get in and out of the hotel on to the main road

the pool and gym

the pool wasn’t open but i understand the covid 19 situation so i had to deal with it.

also, no pet fee

the room was clean and had a kitchen. however, there were no dishes to use.

updated with large rooms and kitchen area that included a stove and full size fridge for extended

near the lake houston . got a small kitchen included microwave fridge all included .

kitchenette, clean and bright room, modern decor, large tv, very comfortable beds

breakfast was excellent!

breakfast was great. bed was very comfortable. shower was amazing.

the gym

used the gym, was kept tidy and plenty of towels, good temperature in room

friendly staff, clean, pool, jacuzzi in the room

it has a hot tub and a pool

i loved the breakfast

facility, comfortable beds and room, super clean and attractive bathroom and room, promptness of shuttle service, kindness and efficiency of staff, this is our second stay at your facility

i loved that i was able to leave my car parked at hotel and get a shuttle to airport and a shuttle once i returned from my trip

staff was very helpful,breakfast was good,rooms were nice.

shuttle pickup available promptly, but must call first

best breakfast i’ve ever had in a hotel

early flight, we didn't get to partake of the included breakfast, however we did make use of the gym for a chest/shoulder/tri workout

the pool was clean & nice as well

the breakfast was the best we have had at a hotel in awhile, we recently travelled to 3 others in the

i will definitely stay here again also has a shuttle to airport which is a plus

close to airport. good shuttle

shuttle was prompt and courteous

not that great of a hot breakfast

there was no hot or fresh breakfast selection (not even a banana or juice) the laundry room was on a higher floor or and was extremely loud as it was right about our

was too noisy at our room but they solve it right away moving us to another room free airport shuttle service luggage storage service after check

had no information that guests needed to call the hotel for the free shuttle service from the airport

they provided early check in and staff was very courteous

breakfast was average and no mini bar or options for food or beer when we arrived late.

nice pool, rooms were great and the bar was friendly and fun

service shuttle on time same for wake up call

was a complimentary light breakfast, which i appreciated, since i got in too late to eat supper the night before

liked that they had a shuttle, but it was a bit disorganized

airport shuttle on call 24/7

the room was nice and the breakfast was adequate

i wish there was more parking spots and the rooms was a bit more spacious

price and friendly staff. good price for parking.

the grab and go breakfast

missed the shuttle twice, not recognizing it without a logo

shuttle service is provided by a contract company

about parking to which that other customer called 2 weeks prior to have it set and they were giving them

shuttle worked well, reception was very forthcoming, room spacious, clean and equipped with

booked last minute, got a great price, very friendly receptionists, the shuttle service worked great

the staff were friendly and even organised a complimentary return shuttle trip to the airport

free shuttle service to/from airport

night clerk and shuttle driver were so friendly!

breakfast service, food was good, hot and a nice variety

the breakfast was very good as well

lovely room and the gym looked good. wonderful shuttle driver who took very good care of us.

from the airport and the airport shuttle makes it easy to get to the room is clean and the bed is comfy

the hotel has the amenities i needed, including a good bed, laundry, restaurant bar, and good wi-fi to make my trip optimal and productive, and fantastic

polished that i almost slipped several times; small flies crawling in the sink/bathroom; dryer in laundry set on

was not free:( free breakfast should be something all guest should have access too and the bar and fun stuff are only open on thurs , friday and saturday this is something i can’t be mad

the age and the openness of the service areas like the laundry room for the guests to see

the dryer in the laundry was broken.

parking right outside our room door

cleanliness and the breakfast

to houston airport, size of room, big bed, clean, decent wifi, complimentary beverage & snacks in reception

the parking lot is very well lit and open

was no real breakfast as mentioned

they charged the cost of wifi even when i am a bonvoy member

easy access from airport, friendly, nice little bar and best hotel room service breakfast ever!

great restaurant an bar in foyer

ease of access to terminals, comfort, room service and restaurant

we had to pay for the wifi there was no free wifi

the gym is simple, but enough, it was always super clean and workout machines are brand new

everything was superb from the staff on down to the breakfast!!! will be staying again soon.

excellent breakfast

little nats (bugs) flying around room gym with no weights broken cabinets

we enjoyed the breakfast and karen was very helpful and kept the breakfast area nice and clean she was very nice

pool could have been a little bit deeper. it was only 4.5 ft deep.

was clean and relaxing, close to iah, great room service and nice big rooms and bathrooms

property was modern, staff was friendly, great breakfast, big room, quiet (and we were outside the elavator) (-)better meat selection at breakfast. (-)little work needs to be done on the breakfast (+)breakfast was delicious. kitchen personnel very friendly. bed very comfortable. (+) the breakfast was very tasty with several choices to pick from (+)with covid19 there was still a buffet breakfast that was great (+)very comfy and clean. good breakfast too. (+)great breakfast with a huge variety. (+) breakfast very nice and tasty (+)rooms very ckean and it was quiet and breakfast very good great place to stay will stay their

offered a gym, pool, and breakfast was great

pool cold

before ending our night we stopped at the bar and ordered some food and a bottle of wine with stacey she was super attentive and the food was

super clean and comfortable. nice pool and hot tub

free ev chargers are like the icing on the cake

the most amazing staff! the ladies at the bar were exceptional. great food & fast service!

hotels decor, they offer a clean pool, workout area, bar and dining and 24 hour access to both a laundry and store

needs more parking with cameras

none of my devices were able to connect to the hotel's wifi

on is part of an exit or something because the cars are fast and it's difficult when leaving the parking lot

the breakfast was the same daily, no variety.

excellent room, free parking , cathy excellent receptionist, water ud83dudebf a lot

staff was nice and the free breakfast

hotel is very beautiful i loved that it had the kitchen inside and all soap products were dove!

bigger trashcans in the room would have been great and maybe a large one for the kitchen?

that the pool wasn’t open

my kids loved the pool, the hotel was quiet and we can’t say anything bad about it

i also really like the layout of the room and it had a kitchen in our room

i wished they had tea for breakfast and some fruit.

the parking lot was lit very well and parking was great

the very limited breakfast selection compared to other hotels that are similar

free parking

minimal parking

the bartender at night is a lot of fun and made excellent cocktails for us, and the bar is open late

the pool and outside area

the room and entire building including the outside quarters, pool and such were pristine

since it is a small property, getting in and out is very easy, no lines at the elevator and the pool area is like your own private oasis most evenings

only concern was that the pool was not clean; there was a ball of hair at the bottom of the pool,dead bugs and the water

good breakfast

cleanliness and breakfast

room had everything one could ask for, the bed was very comfortable and the breakfast was better than i had ever had at a hotel

breakfast could use more attention

is included, a horrible frosen sandwich and coffe is not a breakfast, that is a frraud, the fitness room was always dirty, nos towels until i ask for it, but never clean nobody, and the

the hot breakfast was delicious

breakfast had a little variey and wish had 2nd bathroom or was connected to the living room without

the place is spotless (they are the type of place that lifts beds off the floor to vacuum), the breakfast is good as well

the full breakfast and great variety.

but i loved fridge, mini kitchen

very nice n quiet. great breakfast

swimming pool was dirty

breakfast was good and it was nice and clean

location was great ud83dudc4d i did not eat breakfast since i was sleeping good ud83dude0a

clean , great breakfast , great gym and swimming pool was perfect (open from 10 am to 10 pm)

breakfast

breakfast included

breakfast was skimpy. we had to ask for the trays to be refilled.

staff was friendly both at checkin and next morning for basic breakfast

hair scattered in places in the bathroom, had to request soap. cheaply breakfast good be better.

since i travel with kids, a hotel with breakfast is a must, but i ended up having to leave the hotel in the mornings to

have breakfast (something we were looking for to help during such a difficult time to ensure our kids had a good meal daily) and a fitness area and the pictures looked pleasant

if your alone it’s ok to stay there but if you have kids don’t stay there

would be nice if the bar opened

the pool was not so clean.

friendly, clean and pretty nice area close to airport and shuttle service

soft, there wasn’t any cold water for the shower, and twice we needed to ask the front desk for pool towels because none were at that pool

breakfast was good

wish the bar was open longer.

no swimming pool for my son. he wanted to swim because it was so hot that day!

airport shuttle service didn't start until 7am

the pool didn’t have a heater in it so i couldn’t swim ud83dude12

no pool

the shuttle worker in the afternoon shift was professional friendly and helpful in telling me about

comfortable room, excellent customer service, great location. loved the gym.

were told it would be at least a 20 min wait until they picked us up, which was long with 3 small kids

easy to get to, large rooms, gym facilities in great shape, coffee all day.

cold sausage gravy at breakfast.

well i didn't have any soap to wash my hands and the pool was closed

the pool was closed

at times i had to ask them a couple of times to clean my room and why is the pool green

definitely gotta recognize the breakfast lady ms

breakfast was great. and so was pool.

for room service the second day no one came

everything but room service

the staff, breakfast, pool, the bed, the room, everything but the evening menu.

the pool was nice, staff were friendly, surrounding was nice for photography n relaxing.

i ordered room service and it was delivered promptly and taste great

the variety of individual cereal boxes for the kids

my only complaint was more selection for breakfast, additional breakfast meat turkey or chicken and the rooms near a good spring cleaning,

guest laundry (coins)

the pool towels are too small but that was easy to deal with

pool hours could be 24/7

a guest self-service laundry in addition to the usual hotel service

great free shuttle service

more than 5 times, i was waiting for over an hour and ended up ordering a uber for 3 adults, 3 kids and 6 suitcases

restaurant and pool

the shuttle was easy to take to and from the airport as it made trips every 30 minutes and the

i ordered room service for breakfast and while eating at the desk a small roach begin walking across the

deep pool and great service

great location and the shuttle was very convenient.

had room service and food was delicious

room service, excellent food from your restaurant

room was very nice compared to most scottish inn i wasn't up in time for breakfast so i was very disappointed with that but i'll definitely return to find out

breakfast was something i wanted to get out of my stay, but i'm not a morning person, so

everything just dont give free breakfast

no cable, or breakfast.

there is no coffee or breakfast

no small dishes for kitchenette.

kitchenette with 2 burner stove

need proper kitchenette in our room because we stay for 15 days n more than 20 days n we would like to cook our

it’s a room with kitchen no pans to cook or utensils

kitchen burner broke, a portable plug in double burner rusted looked gross

the pool area was very little

the convenience of the breakfast bar was nice

pool was dirty and jacuzzi and sauna didn’t work

kids running halls playing at 10:40 pm both nights. ball teams in town.

pool was small

breakfast is very simple with some cold drinks & coffee (no tea), yogurts, fruit & toast and

price, cleaness, location & shuttle to the terminals.

the breakfast in the morning was simple but ok

for the low price is reasonable everything was clean and comfortable and close to the airport and shuttle is

were friendly as i traveled from the uk i was u sure on thinks but the shuttle is free to the airport and so

sweeping pool was not clean

i was able to get a late check out of an hour later (12p) although could have used 30-45 more minutes

restroom, kitchen area was very nice and clean

pool was closed but other than that it was a great stay even with all the remodeling that was in

was polite and courteous, breakfast was decent, i enjoyed my stay, could use a few upgrades, but i enjoyed myself

pool and the big space

no pool are breakfast

racoons were all in trash which is natural, but the pool was not functioning and the property wasn't maintained

smells nasty , pool was disgusting and rooms weren’t clean at all

there that should have been, management, wouldn't help us with extra pillows or blankets, and the pool was dirty

location was good. had to leave too early for breakfast. coffee was delicious!!

breakfast choices were a little limited.

shuttle was not available at the airport and could reach hotel by phone

comfy bed, allowing streaming from personal devices/accounts to tv, fast internet, good small breakfast

breakfast was healthy and buffet style east.

breakfast baggies

it was a good spacious room but the gym was under renovation which was disappointing.

convenient pet friendly hotel with an airport shuttle

the kids favorite part is the pool

our kids were locked out of their room after a misunderstanding

variety options for breakfast

a continental breakfast, but in the morning we were informed breakfast is a sack lunch due to the kitchen being under construction

breakfast didn't start until 7:00 so we couldn't eat because we had to leave for the airport at

the eggs at breakfast was all we did not like.

location, staff, pool, cleanliness of rooms and shuttle

more places to sit where rh outside heaters are near pool area

just that the pool was closed. due to maintenance i suppose !

no water provided in the room, and no laundry service

the staff was the '' best the pool was not open due to maintenance i

the pool was nice and beds comfortable

breakfast was great

great location to airport. shuttle was efficient.

free parking, free breakfast, free wifi

that it had free wifi...i had to ask for the code for the wifi, was not given at check in.

breakfast

was told it was a one hour wait for shuttle as we had landed in terminal c

i liked the location to the airport and the shuttle offered early to make our flight

very good service in the restaurant and shuttle bus driver was very nice.

they allowed a 1 hour early check in

i wish they'd had an indoor pool. other than that i don't have anything negative to say.

the pool was also dirty

the lights were not on over the pool at night, other than that great hotel

starbucks for breakfast was very slow in the am - nice fitness center and pool

starbucks for breakfast was very slow in the am - nice fitness center and pool

free shuttle to the airport as early as 6 a

hallway walls and carpet are not in good shape, public doors to pool don't have hardware, the gym space and

due to the global epidemic, there was no breakfast

pool free shuttle gym early check in without extra charge

doors didn't lock so it felt unsafe and the gym was down it was just an old looking building

and they don’t clean rooms unless you’re there for 7 days and you have to bring down your own laundry

no breakfast offered. location was fine. easy access from and back onto freeway

no room cleaning empty kitchen (no plates, forks etc...)

there wasn't any coffee neither in the room nor in the office. the kitchenette was well aged.

everything that this placed offered i discovered days later like an elevator, laundry room & no housekeeping

better breakfast

price was amazing and included a shuttle to and from airport,,, price here was 1/3rd the price of hotels in airport

was cancelled roads were icy but shuttle driver came got a group of us stopped at convenience store on way to hotel to get something

had to check out before breakfast was ready

don't forget to call for a complimentary shuttle to and from the airport