booked the hotel for the room and pool

the breakfast is well stocked

breakfast/egg,sausage

breakfast was delicious as always

breakfast was not very good—dry tasteless eggs, grey sausage, and generally subpar compared to

loved the breakfast and the staff.

needed more shade at the pool while i watched the kids swim.

breakfast is not keep up with, lots of cigarettes buds in the front of the hotel itself.

hot breakfast, friendly staff

the pool was to cold

the gym was sufficient for my workouts

maybe more options for breakfast

please next time have some hot breakfast

breakfast needs more attention in terms of a few more options

no breakfast other than cold cereal and health bars

breakfast provide because of covid restrictions

front desk-young lady was exceptional breakfast crew-excellent cleaning staff- above & beyond

breakfast was excellent

the laundry services and fitness room was outstanding

pool small, but nice temp

i would like more fresh fruit option for breakfast. in addition, pots of hot coffee.

coffee bar souls stay open later

i had a great experience checking in, the bar service & checking out

balcony, pool, microwave and fridge

the gym was clean and had fair amount of weights & machines

pool is much smaller in person, but we made it work and usually we were the only ones there so it

the continental breakfast was outstanding

pool hours and breakfast

comfortable and easy to get in and out. breakfast was great.

the pool area and hot tub and patio grills all in working order

staff was great need to add more choices on breakfast.

i always enjoy staying at this location. my kids and wife loves the pool and hot tub.

my second stay here and everything was great, very good eggs and potatoes for breakfast.

the hotel accepts pets and the pet fee charge.

great stay. kids enjoyed the breakfast! they are picky eaters too lol great location

indoor pool

also love that it has pool and exercise room and laundry machines to wash as you need

disappointed that the pool was closed, but looked clean & inviting, especially on days with 100* + temperatures

pool was closed

free laundry, it dept

i wish they had a better breakfast offered since it says it included with the price

i never had the breakfast but i've heard great things about it.

a full breakfast to compensate for not having some of the other amenities

eelchair), limited ada parking/parking

there, some smoking weed outside and there was a naked man walking smoking and walking in the parking

bigger breakfast choices

the pool needed a little tlc.

on my second stay, the room smelled of pool. :-(

breakfast bar and great staff

location, comfortable bed, and breakfast.

breakfast was good

had a kitchenette since it was 4 of us and we were there for a week

but i didn't stay long so the kitchen served it's purpose

breakfast! cleanliness!!

limited breakfast items

the kids really enjoyed the breakfast choices .. that was really a plus

breakfast was great

additionally, labeled breakfast food items in braille, large print and standard print

things were missing from breakfast and gym

was a good selection for breakfast

was nice friendly helpful staff rooms very nice and great breakfast we will definitely be back for a longer stay next visit

breakfast was done perfectly. not over or undercooked. my highest score!

laundry available on each

there was no breakfast served.

breakfast

there is a good breakfast nearby but the staff didn't indicate this option to me when i asked for coffee

didn't have breakfast that i could tell

no breakfast due to covid19

spacious room, with mini kitchen

great location, clean, rooms have a fully kitchen.

after two delayed flights an early check in with no charge was a blessing

t fix the kitchen sink when i reported it was broken and garbage disposal didn

loved the kitchen

has a decent swimming pool, a very comfortable king size bed, a small kitchen in the room, free shuttle bus, and a nice staff

the free shuttle service was very efficient and without any problems

great service, free airport shuttle, big rooms,

close to the airport. shuttle was great. having it available 24/7 is awesome!

i was offered an early check in. very friendly reception staff.

great customer service, very nice staff, facilities, room brand new, breakfast was great!

very ,clean, breakfast ,was great

breakfast was included, i wish we had a full stay to enjoy the facilities

awesome room, and hot breakfast

the staff, cleanliness, breakfast and location.

good breakfast.comfy beds.

location and the pool is open friendly staff

no breakfast due to covid 19 so i can't rate that but overall we had a great stay

breakfast was a nice touch and everything was still fresh although we made down for the last 20

location as we were there for an event, lots of places to eat near the hotel, and the breakfast was great with good selections

breakfast was good, we did not have time to use the fitness room or pool area, but those were very nice also

breakfast

everything. great breakfast also.

ok i didn’t have the breakfast so i can’t comment but the shuttle was perfect and easy to and from the hotel

no paper towels in kitchen

lots of counter space and accommodating kitchen

this recent stay even i clouded a full fledged kitchen

breakfast was waffles, cereal, bagels, pastry, coffee & juice

updated with large rooms and kitchen area that included a stove and full size fridge for extended

near the lake houston . got a small kitchen included microwave fridge all included .

the room was clean and had a kitchen. however, there were no dishes to use.

kitchenette, clean and bright room, modern decor, large tv, very comfortable beds

pool was a bit small and not appropriate for swimming laps but i can't expect a mid level hotel to

the pool was not available to use..

also, no pet fee

good beds,,newly built, great pool everythings great

the pool and gym

breakfast was excellent!

breakfast was great. bed was very comfortable. shower was amazing.

the gym

used the gym, was kept tidy and plenty of towels, good temperature in room

friendly staff, clean, pool, jacuzzi in the room

it has a hot tub and a pool

i loved the breakfast

facility, comfortable beds and room, super clean and attractive bathroom and room, promptness of shuttle service, kindness and efficiency of staff, this is our second stay at your facility

i loved that i was able to leave my car parked at hotel and get a shuttle to airport and a shuttle once i returned from my trip

staff was very helpful,breakfast was good,rooms were nice.

the pool was cleaned daily

this place definitely set the bar high

hotels decor, they offer a clean pool, workout area, bar and dining and 24 hour access to both a laundry and store

heated pool was a positive for an 8 year old

parking, bar drinks were expensive

great hotel clean and spacious room. loved the pool area outdoor bar with tvs.

the gym was great and overlooked the outside water/pond

the pool area

out at the parking lot and stop people for not using their blinkers on a deserted street lol the pool was cloudy which indicates to me that they need to add chemicals to adjust the

wish the bar and food service did not close early

the pool and hot tub were wonderful and the hotel was walking distance to our seminar

we were there for a football convention and lots of kids were there

great job kids

was clean and relaxing, close to iah, great room service and nice big rooms and bathrooms

the pool area

the kitchen had all the basics to make a meal

the breakfast was the best we have had at a hotel in awhile, we recently travelled to 3 others in the

shuttle pickup available promptly, but must call first

really good breakfast and shuttle to the conference

really good breakfast and shuttle to the conference

shuttle picked us up at the airport

we did not have breakfast, reasonable close distance to airport, free shuttle to airport

coudn't stay longer to enjoy the pool, the warm weather and also visit the city

staff was friendly, rooms were clean, breakfast was decent and the pool was awesome

we waited for the shuttle for over 45 minutes. and had to call several times.

good location and quick airport shuttle service

hotel shuttle was the great option

the room was nice and the breakfast was adequate

the airport shuttle. was on time for pickup and the hotel is just a few min from the airport

liked that they had a shuttle, but it was a bit disorganized

close to the airport. nice size unit and free use of laundry.

great location , free shuttle, friendly staff and nice free breakfast.

shuttle was prompt and courteous

the laundry mat was not working

is taking a lot of pain , he comes by 2am to help people out because of flight cancellations , breakfast was good also , it was continental breakfast, overall i like

there is a sonic and waffle house in the parking lo

parking: lots of parking onsite

accessible by shuttle from the airport

free parking, close to airport, free shuttle service

breakfast

about parking to which that other customer called 2 weeks prior to have it set and they were giving them

hotel was very nice and very clean. airport shuttle is great. price was very good.

the staff were friendly and even organised a complimentary return shuttle trip to the airport

particularly liked the manager, who was very helpful both in getting the shuttle to the hotel as well as check-in, which was quick

organized free airport shuttle , helpful staff, free water bottle , location close to iah , large and clean room, coffee

the breakfast was lacking! there was no fruit!

close to iah airport. excellent hot breakfast. nice room.

shuttle bus and not too far from the airport

airport shuttle staff very nice

shuttle drivers were very friendly

ac pool was nice.

good breakfast

there is a basketball court and pool, which my kids loved

appearance, cleaness, price the breakfast was all just right

location near my daughters gymnastics comp at world champion center

the age and the openness of the service areas like the laundry room for the guests to see

free airport shuttle

could have an extra or bigger shuttle during peak times

shuttle driver was so nice

onsite laundry area

the rooms,beds were really soft and comfortable;also clean and the kids enjoyed the pool.

there was some little kids above me and they kept running across the floor

pool was dirty and jacuzzi and sauna didn’t work

kids running halls playing at 10:40 pm both nights. ball teams in town.

pool was small

breakfast not included in the booking and not included in this price.

pool hours could be 24/7

excellent amenities and free breakfast

my only complaint was more selection for breakfast, additional breakfast meat turkey or chicken and the rooms near a good spring cleaning,

the pool towels are too small but that was easy to deal with

the breakfast was on point & enjoyed the stay

their pool looked clean and well kept, i didn't swim myself, didn't bring a suit, but it was clean room

sweeping pool was not clean

great friendly staff, room, and breakfast.

no pool and the beds were little bit too firm

included breakfast selection is limited to coffee, muffins and granola bars.

no breakfast,

and they don’t clean rooms unless you’re there for 7 days and you have to bring down your own laundry

the kitchen made it nice to make our own meals if we choice to do so

liked having the little kitchen area cause it helped saved money when it came to eating

feel with nice gym and common area with a pool table

we also enjoyed playing pool at the complimentary pool table by the bar

i loved the modern look inside. very clean. safe was helpful. my kids loved this place.

is always seemingly a big group of kids when i stay here

you buy some breakfast bar they have in their store

crowne plaza was a wonderful place to stay for one night wish it was more the pool and jacuzzi was wonderful the steak restaurant was very unique the bedroom was very

so very clean. staff was friendly, great location, breakfast was great

the staff was excellent and the breakfast every morning was stupendous

the wifi service was pretty fast

breakfast room service, phones didn't work in the room and they couldn't get me 2 rooms together that opened

having a kitchen was fantastic as well

there is also a fully equipped kitchen where you can cook real meals if you want to

breakfast options could be better, and pillows could be of better quality.

if you hit the gym, or you are thirsty in the middle of the night, you should buy your own water bottles, as the

never provided the kitchen stove to cook or warm up the food, it was included in the

when traveling with kids the separation is a must so that was the only downfall

the gym had all the equipment i needed to get a complete workout

i love the outdoor pool and cabana.

customer service, the pool was great the bar, people one of the best

the area was very safe too and this is important because my grand kids were with me

specifically, the hotel bar staff

no complementary/free breakfast.

breakfast was awesome.

the room had resistance bands, a yoga ball, and foam rollers in addition to a gym downstairs, which is phenomenal

pool needed repair

was a full service sit down i was looking for something quick and did not want to order room

the pool, lake with a waterfall, drinks at the bar, staff is great, breakfast is amazing, just very

didn't like the over an hour wait for room service

didn't have a poolside view. dinner menu was ok.

size and location of the pool

property was very well maintained and definitely loved the pool. room and service was excellent.

i booked this stay to have a weekend getaway with my kids so they could swim

need weights in the gym and cables

my kids and i were at the pool there was another family with kids playing which was great until a really creepy man kept

the room was spacious, clean, the breakfast was very good

pool was great and heated

rooms are very comfortable and loved having the small kitchen for convenience

kids were running upstairs all hours of the night and there were no cleaning staff

breakfast and housekeeping was amazing

great breakfast , friendly staff...

clean pool for the kids

didnt have change for the guest laundry

they don't have breakfast but was advised

subsequently i did feel inclined to do my laundry immediately upon returning home just in case

pool was clean

completely out and was given a blanket that was not folded it made me think it was off the dirty laundry

facing off cabinet door in kitchen

why did i have a kitchen sink and cabinets

everything was good except breakfast choice very basic

there were people living there with kids

room with comfortable bed, good selection of hot breakfast items, knowledgeable and courteous

free breakfast is always great! i loved the bed!

room had everything one could ask for, the bed was very comfortable and the breakfast was better than i had ever had at a hotel

breakfast could use more attention

room was spacious and breakfast was full service (waffles, egg, sausage, etc

drugs upstairs and in the parking lot. dirty sheets, very unprofessional.

we were doing some basic work in the parking lot and they were ok with that

front door to parking lot you can hear everyone coming, going

take a picnic supper/breakfast with

unfortunately, the breakfast is nothing to write home about.

the view was beautiful great back patio and nice pool

convenient free parking

the parking area has great lighting and cameras which is always a plus the staff was hospitable and

pool was super clean

the parking lot is fully lit up at night, they have an armed security guard who was very polite

breakfast

breakfast was good, the room was clean and spacious, the appliances were an unexpected surprise

breakfast included

the breakfast was delicious!

hair scattered in places in the bathroom, had to request soap. cheaply breakfast good be better.

mobile check in was nice. early check in was better.

pool was small

it was very large and took up most of the kitchen island but it worked

microwave and coffee pot not working in kitchenette

rooms were clean and breakfast was also a bright spot

very cozy, staff was amazing. breakfast was exceptional

the breakfast was a bit scarce, i just wish they had more fruit available.

to covid we still won’t get breakfast ,it’s grab and go bags ,and the jacuzzi of the pool was not

very clean and comfortable. great breakfast, even for keto diet ( eggs, butter snd meat).

few cereal bar , and hunny buns in a brown bag and coffee , unfortunately was a rain week and the kids couldn’t enjoy the pool

location, atmosphere, food, bed, pool, all we’re perfect for our anniversary weekend!

the location, activities, staff, property, pool, gym, spa, restaurants, live outdoor concert, and my room with views of the water was just wonderful

unfortunately the side bar is under construction right now

parking and no gym-spa

the pool bar opens at 4:00 on weekdays. we missed out!

only downside was the small outdoor pool

was wonderful; one shuttle stop from airport for our overnight layover

top notch gym

easy access from airport, friendly, nice little bar and best hotel room service breakfast ever!

the gym is perfect ud83dudcaa, and good christmas atmosphere.

i wish they'd had an indoor pool. other than that i don't have anything negative to say.

starbucks for breakfast was very slow in the am - nice fitness center and pool

starbucks for breakfast was very slow in the am - nice fitness center and pool

the lights were not on over the pool at night, other than that great hotel

was treated well by staff loved my room great outside sitting area along with fitness room

nice breakfast options

room and desk service were great. and added bonus of a delicious free breakfast.

loved the kitchen with the full sized refrigerator

pool was not well kept. water was very green and opaque.

great rooms and friendly staff. very good breakfast as well.

lots of options for breakfast and everything was great

did not see towels for pool area

no juice available at breakfast

pool was smaller than expected.

breakfast was very good

room was clean and nice. bed was comfy. pool area was okay, but the gate was broken.

this one is clean, the staff is friendly and the breakfast is really good

i liked that the fitness center is open 24 hrs.. and that the staff is friendly and helpful.

swimming pool water was so cold and they should improve the breakfast menu with few vegetables, fruits

pool area

staff, a very special thank you to marisa and jamie in the downstairs bar for their outstanding service, these two ladies were brilliant

room service was a big disappointment

food in the bar was not that great.

room service stops at 11pm. most local food delivery stops at 11pm as well.

room service breakfast was good

since i travel with kids, a hotel with breakfast is a must, but i ended up having to leave the hotel in the mornings to

have breakfast (something we were looking for to help during such a difficult time to ensure our kids had a good meal daily) and a fitness area and the pictures looked pleasant

if your alone it’s ok to stay there but if you have kids don’t stay there

the breakfast was not bad at all, lots of choices

microwave, location close to freeways and restaurants, friendly helpful staff, clean, pool, hot breakfast, large room, natural light in room, reliable wifi to conduct work, parking,

cleanliness, great staff, great breakfast and wonderful location

the pool and outside relax area was clean and gorgeous

it would have been nice to have a bag to put dirty laundry in

a facility to get food after breakfast for lunch or at anytime of the day

the price for breakfast was a little bit expensive, however it was very good!

fitness centre is very small, though one can go for a run near the hotel.

not paying to park or eat breakfast

ry inexpensive) to do some bar hopping

breakfast was same always

the breakfast was nice, included fresh berries & grapes as well as hot & continental items

breakfast was just “ok”

was very disappointed with the breakfast

staff is kind and considerate. modern furniture and love the fire pit. amazing breakfast.

and that there were two bedrooms so we could have privacy away from the kids

and the breakfast was delicious

24 hour pool access, good breakfast, spotlessly clean, and friendly staff

the room was clean, and breakfast was great

breakfast options.

very friendly, super close to both tch woodlands & st luke's woodlands, very clean & kitchenettes

i love that it had a little kitchen, so we were able to cook and save money on eating out

room was clean and quiet. had a full kitchen.

mini kitchens

was no breakfast and though there was a pool is was not open the entire time we were there

kitchen burner broke, a portable plug in double burner rusted looked gross

i like that it had a kitchen

kitchenette with 2 burner stove

no small dishes for kitchenette.

it’s a room with kitchen no pans to cook or utensils

clean room with a lot of space. excelent breakfast en friendly and helpful personal.

the beds are so comfortable, everything was clean, breakfast was good and best of all the heater in the bathroom worked, best bath i’ve had in a

husband went down stairs to get breakfast for me and i thought it was great

the breakfast really good

was roomy and comfortable and i always like an included hot breakfast

dinner at the bar area left a lot to be desired :

hAZ

live music outside of jasper s bar patio as well as tommy bahama s will definitely be back

friendly service, pool was nice, very clean

the hotel itself is elegant, staff are friendly & welcoming, & the bar is fabulous

good breakfast and awesome staff

love the indoor pool, cleanliness, breathing in the morning and the location.

need a new fridge for the continental breakfast area

i loved the beds as they were comfy. i also loved the free breakfast and the staff.

the breakfast was good and the kids ate good. they also enjoyed the pool.

breakfast very little selection

the gym equipment was old and in disrepair

in our room we had a sofa bed. the kids complained and wish it could of been more confortable.

it was close to my kids graduation as well as home.

small gym and pool onsite

good breakfast

loved the pool & splash pad for the kids. loved the layout of the room

staff, from front desk , room service and cleaning team , the bar associate oscar

breakfast bar needs upgrade.

this place is one of the best places to stay at. staff is great breakfast is great.

breakfast was something i wanted to get out of my stay, but i'm not a morning person, so

just no continental breakfast or coffee available

no breakfast as was advertised

no cable, or breakfast.

there is no coffee or breakfast