the outdoor pool should be cleaned daily not weekly

and was expecting a little more when they said breakfast

breakfast could be better

breakfast consisted of cereal and milk along with a few muffins

no breakfast provided due to covid pandemic.

breakfast and tv didn t work but one of the workers helped

great parking

untain in front), no breakfast offered due to covid, seemed like a cheap way out, missing hair drier, missing smoke

there was no breakfast

convenient parking

in poor repair, stove top not working, zero kitchen equipment, no kettle, only warm water, only very thin bed cover with additional blankets,

the room had a kitchenette: electric stove, fridge, and a sink

liked the kitchenette

lack of kitchen utensils

the kitchen sink in the kitchenette was clogged with garbage disposal that wasn't working

only thing i can think of is they need more breakfast choices

good breakfast food

the breakfast was very disappointing in that very little was offered

breakfast is very simple and not really hotel breakfast

the breakfast

the breakfast was very yummy

no pool access

at breakfast they was a roach and also in my room

courteous staff were on point. breakfast was good

dirty pool

kitchenette is very handy but dishes and cookware aren't provided

i like the ambiance of the place, the privacy, and the provision of the small kitchen where one could make his own food

the kitchen setup and the room size

that it has a full working kitchen, fridge and microwave

small kitchen didn't have any equipment

seamless design and great customer service. even had a gym.

decor in rooms, wifi is excellent, decent breakfast, lobby is clean and right, laundry was a bonus

stayed at this hotel several times, it's always clean, the staff couldn't be nicer, pet friendly, pool and jaccuzi

we enjoyed our stay. very clean, good customer service and a great breakfast buffet.

clean swimming pool

no breakfast

did not eat breakfast. hours were to early.

very poor breakfast and if you're late you missed it (no replacement)

they didn’t offer breakfast!

they do need to improve the breakfast options

the pool, breakfast, staff

from the facility itself, to the staff, to the cleanliness, the atmosphere, the breakfast selections, the pantry selections

great with a big kitchen, fridge, micro etc

nice pool too

good breakfast...but no buffet because of covid

large room, with fully equipped kitchen that allow for quick and easy meal prep.

water leakage in room. pool was closed

we wished the breakfast was served later :)

good breakfast and very efficient front

the pool looked more green than blue, so we didn't use it

a kitchenette-- but no pans or kitchen tools in the whole place

no blow dryer, and there was a kitchenette, but nothing to cook with

parking was ample, i felt safe, very quiet and the neighbors around were quite as well

sleep the most kitchen had no pots and pans no silverware no plates or bowls or

there was no cookware in the kitchenette area or utensils or paper plates

pool water was cold

was understaffed, i was told there would be breakfast in the morning and that there was a bar and restaurant in the hotel but it was closed

friendly staff and breakfast was good pool was clean

the pool was not available, and no discount was offered

restaurant & bar is decent and the staff are friendly and try to be helpful

breakfast selection was limited

no real breakfast.

the kids enjoyed the waffles, but scrambled eggs were only served on weekends, so it didn’t quite

new hotel good price staff was nice and friendly breakfast goods location easy to find thank

& modern facility, strong wifi, good breakfast, easy check in &check out

location and gym

gym was nice

comfy bed, a gym, and great location.

very clean beds were very comfortable, pool was very nice and the breakfast was good and finally the staff was very friendly

nice room, good breakfast.

the size and kitchenette

the kitchenette was stocked with everything you needed to prepare a hot meal

we love the bed and the kitchen. very clean and comfortable.

pool closes to soon should be 12am it’s summer otherwise everything else rocks

there were plenty of towels in the room and the kitchenette had everything you would need

the pool area

kitchen ran out of waffle mix that saturday and the friday morning breakfast sandwich looked a

the fact that we wanted a kitchenette to make meals for the family but no burners

it’s clean the staff is awesome my kids enjoyed the pool area ,

hotel room was nice with large room with very comfortable beds. pool was very nice.

the space, lighting, kitchen

are reset every day, conference rm is quite adequate, pool & ,jacuzzi are sublime

expect to get all the same amenities so i pleasantly surprised that they did offer a limited breakfast

spa tub and room

breakfast was a ok. not a huge selection.

spa tub in the room was amazing

the pool was great the out door was wonderful ud83dudc9c the option that you can bbq ,and swim well

we got a suite and in the sofa bed the kids found a used condom

we went & bought roach spray, the sheets were filthy and when we asked for new ones she said that laundry was closed

so not only i had to wait over 30 minutes for the staff to figure it out and i had my kids were in my car waiting

it was a great and good deal the pool was nice and kids had fun ud83dude0a

customer service and decent breakfast

too many things out of order pool, business office, laundry and broken gym equipment

breakfast, location out of way of restaurants and stores, but rooms are good and clean staff nice

the most pathetic breakfast service for sure

sonesta claims they have a laundry facility

the availability of kitchen wares, saves me some money, time & effort for a trip to

i thought i was generally good value for money. i was given kitchen utensils without hassle.

rooms equipped with kitchen are good. they make you feel like home.

and friendly employees, clean room, laundry facility, it's like a whole apartment

thought the complimentary breakfast would have been bigger like fresh fruits and orange juice

longer breakfast hours

the pool was closedud83dude22ud83dude22

pool is closed due to covid-19. no fault of the hotel

even during breakfast there was someone there making sure things were clean

everything but it's new so it was to be expected the breakfast blew my mind i loved it

the cold weather, that we couldn't enjoy the pool area.

the 24/7 kitchen, the bar and beverage station at the entrance were also nice touches

they didn’t clean they pool after multiple attempts of telling them to clean it , and it never got clean still was green

bar next to the restaurant was great

bar soap provided to wash our hands is quite drying, but the lotion that is also provided does help

room service took out of trash and did not restock our toilet paper, had to go downstairs

pool was a little small and i wish there was an 'adults only' swim time maybe from 9-11pm because

kids had fun at the pool

the pool was very cold to be indoor

parking was excellent had a lot of parking spaces even with a event that was being hosted in the

only one entrance but terrible but made going the gym/pool and parking a much longer walk

for working in that area, it is well located, lots of parking and a clean, well run facility with nice amenities there is not much nearby, but its easy

staff helpful and friendly. location parking

parking for car was free

bedding, cold a/c , hot water, nice room furnishings, small fridge, microwave, coffee, free parking and nice bathroom fixtures

limited gym, breakfast was extremely limited, the better coffee machine was locked away after the breakfast

the breakfast was delicious

have any and housekeeping was gone for the day and they apologized what facility do not have a laundry room but i was able to bring my dirty towels to the desk and and get new ones but i can’t

enjoyable breakfast

and a really small gym

loved the pool, gym and guest laundry facilities was much appreciated

my kids and some other guest kids were unable to swim

parking kind of stinks but it s not horrible

the gym needs more and better equipment

all of the complementary treats and the swimming pool hours!!

no breakfast. no kitchen

dirty stairs, unclean sheets and towels, they have laundry problems, they never changed my sheets while staying there

was told had to wait 2-10 days then was told they kept it for late check out after i waited

pots and pans or utensils in the rooms with a kitchenette

we were able to evacuate due to ida with our three cats, and there was no additional pet fee, which was a great comfort at a financially unstable time

small pool small gym and breakfast is terrible

the breakfast, normally not very high end, was picked over and often not stocked

breakfast was good, room was cozy, everything was clean

the free breakfast was very good

would have really enjoyed of the pool was open but i do know that it's only closed due to

gym awesome

easy to navigate the laundry services which are reliable and efficient

the reception area was simple and clean, and there’s a nice pool at the back of the hotel

kitchen availble

our room was not clean bed was not made the shower was dirty and the kitchen as well.

charged me a pet fee twice after i extended my stay, because it was considered a new booking even though i

i like the kitchen the quietless the area the staff is very respectful helpful

kitchenette and parking

that the breakfast didn't come with the reservation.

no room service & no lunch & dinner provisions

great location closed to everywhere. late check out time.

my biggest complaint and it wasn't anything under their control was the parking garage across the way seemed to be a gathering point for locals with hotrods

the fitness center and the bed was comfortable,

breakfast was good, and the room clean and spacious!

rooms are very spacious! really nice pool (not big), hot breakfast - best check in ever by emily

really that the stay at the comfort suites was awesome and breakfast was off chain's, they have my business for life

breakfast for the kids

breakfast was refilled as necessary with no wait time

secluded and recently updated location did not disappoint from check-in and out w/ julian to breakfast with ms

the room was very clean and spacious with full/furnished kitchen. great for the price!

- pool size (not deep)

outdoor pool does not require key access,totally available from parking not visible from front desk

just a shame we didn't get a chance to use the gym, basketball court and (indoor :d) swimming pool as we ran out of time

the room was really clean, the bed was comfy, and the spa tub was very relaxing after the long drive

my son really enjoyed the pool and have fun

no elevator. have to climb stairs to do laundry

pool closing at 10pm

the pool wasn’t open

room was enormous (2 king bed, suite/sofa, small kitchen w sink and small fridge) for just me

breakfast , clean room , no hair left behind from previous guest

the mini kitchen

loved everything!! comfy beds, great hot breakfast and wonderful staff

room was nice and breakfast good.

the pool is next to a creek so there were lots of bugs nearby

atmosphere. feeling of space in the lobby. staff paid great attention to kids.

cafe, bar and coffee shop on the premises. parking was free and convenient

staff at the black & gold bar were exceptional

everything i thought the restaurant and bar was a plus also feeding the fish was apluusss

the wifi worked really well

didn’t have pool for spring break for my kids to use

the pool wasn't open and the kids wanted to go swimming

everything. the inside pool was at plus.

confortable room, good spaces, living, dining, kitchen room and bathroom

price of laundry facility

i wasn’t very happy when i arrived and was told that i had to pay a $175 non refundable pet fee on top of the daily fee

more varieties for breakfast include bread

breakfast was pretty basic looks like they give you wats left over not many options

the ‘grab and go’ breakfast is pretty basic (coffee, porridge packs, cereal bars and muffins) but as you can cook in

we loved the indoor swimming pool too

beds, breakfast was good,pool was clean and the fitness center was clean, close to the freeway

breakfast

only thing i didn't like was that the pool area was close but, due to the covid_19 the hotel had it's reasons

location and the breakfast is pretty good for a hotel great if you have kids with you pool was cold very cold but you can use sister hotel pool front desk very nice hotel

i like the big room in general, the bar and the food offering at the bar.

pool closes too early

it has a gym and laundry room, pool

was also given a late check out when i requested for it

i was excited to see makeup removal bar and wipes

they had a bar but no one was ever at the bar

pool was great

new and with a great room. shower was absolutely perfect. good parking without extra charge :)

no towels at pool

have stayed here before, pool and patio is spacious

the breakfast was better sunday morning compared to saturday morning ud83dude02 nothing crazy

the breakfast is wonderful as well as the gym; it's worth.

location, in room private kitchen

location and breakfast

good choices of breakfast with plent fruits

no breakfast due to newe years holiday

food during breakfast and social hour/dinner was good and grounds were very clean

breakfast was outstanding with a variety breakfast items to choose from

location, the quality of the host, very comfortable suite, very good breakfast, and a nice fitness

the kitchenette was nice, the beds are comfortable, and the air conditioning is powerful!

laundry facilities are on the first floor

availability, late check out

they gave me a late check out. without me asking.

laundry and lift were not working

, the laundry room

free hot breakfast was perfect

pool was heated

even the breakfast lady was awesome

hotel was brand new and very clean. staff was friendly, breakfast delicious, sparkling pool.

excellent breakfast, totally dark window capabilities, parking lot security.

laundry on site was reasonably priced and clean

no bag in room for laundry, floor in bathroom was dirty, shower didn’t work, grounds were messy-not maintained

laundry on site byo laundry detergent

the room was perfect, had a full kitchen, comfortable bed, and a nice sitting area.

friendly staff, and offered breakfast

facilities, pool, breakfast, location, everything was great!

maybe a bigger trash can for the kitchen area.

the indoor pool was to cold to enjoy

my son especially loved the pool

staff was excellent—friendly and attentive—and my 4-year-old absolutely loved the pool

i wanted to use the laundry but i found it a little expensive, for a tshirt 6usd seems a lot

pool and the amazing front desk clerk that was working friday nights

pool was clean

i was also disappointed the bistro bar area wouldn t take cash for the payment of breakfast, card only

wasn t no clean towels i had to pay for washer powder and pay to wash and dry my towels no room service i would like a

location and free breakfast

didn't offer breakfast

the swimming pool is very small and non for kids.

friendliest staff. very helpful and accommodating. breakfast menu different every morning

the breakfast was horrible no choices and didn’t have a hot breakfast available.

pool ver extremely small

size of the room was nice and the kitchen area was helpful

no breakfast no refrigerator no microwave, laundry room was unavailable

were roaches in our room, unauthorized charges were made to my bank card, the free breakfast was terrible, and the staff couldn't resolve my concerns about everything i've previously

didn’t have breakfast, the pool wasn’t available because of the workers, they didn’t have extra towels, it

no breakfast and ac wasn’t working

it is dirty they don’t have ice don’t have breakfast smells like bar with cigarret

the pool needed a little clean had to much animals

pool was so clean and inviting

nice staff, good breakfast. kids loved the pool.

pool gym room

the look and the breakfast was nice very neat and the pool was great.

beautiful, clean, and offers many amenities including a starbucks, indoor/outdoor pool, hot tub, gym, restaurant, bar, and laundry

decor in lobby. amenities gym pools

restaurant and bar on premises

room service was great

the free wifi is not that good

i love the breakfast.

very clean overall and location spacious rooms courteous staff good service including breakfast

the room was large with nice tv and furniture. breakfast was hot and good.

the breakfast was good

beautiful room, free breakfast!

checkout was at 11, yet room service started knocking on my door at 9:10 am wanting to know when i'll leave

no room service though so eat before you retire to your room

the parking was limited.

gym n room

the location was great. the staff was amazing. the room service was excellent.

for the price it was excellent and the breakfast was good

it was also close to the alphaland gym, about 9 min drive

pool is warm anything i needed it was there just had to ask and my girls liked it.

free breakfast

facilities very good - used the gym and the pool

pool was very dirty

not friendly check in staff, didn't not offer wi-fi password or have extra towels for the pool, pool was dirty and no chairs, only one creamer in room for coffee and the coffee pot

pool was dirty the whole entire visit roaches were crawling on walls bed was super uncomfortable

the pool is always clean

location for one, the pool had dirty water, noise and prostitution in the area

ran out of potatoes for breakfast around 8:30am

everything is good except breakfast.

no bad and pool was so small

cleanliness and next day breakfast

my subsequent room had a kitchenette that didn’t work

hot breakfast

peletone bike ud83dudc4dud83cudffb gym machines ud83dudc4dud83cudffb temperature great because it was hot outside

great service, breakfast every morning

staff was very friendly & location was good.. pool was nice & hot tub

location for dining and shopping, friendly staff, awesome breakfast, nice pool and fitness center

the kitchen. there should be better pest control to handle the roaches.

the full kitchen

we liked having a kitchen and items needed to cook and eat furnished

smelled like urine no kitchen utensils sheet blankets stained shower worked good

location and how quiet it was. this is an extended stay location so it had a kitchenette.

and shuttle was so convenient and easy to access

breakfast served was awesome

everything from the bar to the complimentary breakfast.

parking is confusing plus construction.

we always prefer embassy for the breakfast included, but now they also have lunch, dinner and room service

hot no controlled temperature or windows or ventilation made it uncomfortable to sit and watch my kids in the pool

the breakfast was a standard nothing really made but the kids enjoyed it

including the swimming pool and laundry room

the noisy kids that was there

could complain about was how hot the pool room was and how just seating around it watching the kids made my eyes burn from the smell of chlorine

the bed, amenities, breakfast options

many of the kids were actually quite polite but everything was depleted and was not restocked for quite awhile

breakfast was

did not care for the breakfast

the property is safe, easy parking, nice pool and quite.

good staff, good location, good parking.

the room was very cozy and the beds were very comfortable. the breakfast was pretty good too.

many people hanging around outside in the parking lot that night

gym was ok

ice machine not working & no bread toaster in breakfast area

location and convenience to the galleria area! free parking was an added plus!

also when i took my kids out to the pool there were not any towels outside on the rack to dry off with

room service came the next morning to change the sheets on the beds, clean the room, and bring us

rooms have great views and the pool area is ideal for guests with kids

i enjoyed room service & this was nicely cooked with continent produce

super, super clean; great breakfast; big tv, quiet hall way and safe location

lovely place, clean and well kept, breakfast was hot and tasty choices

awesome pool, excellent breakfast comfy beds

the pool was very clean and glad they have shade as well in the pool area

very nice pool, large, comfortable, clean, from 9 to 22

no body lotion or bar soap

was no staff to work bar nor food area only staff was front desk so there's was no food avaible nor

the workers were really nice, the bar was great as well.

pool dirty

the 1st floor rooms by the pool even have patios

the pool and the price

especially the pool

the property, pool and rooms are very clean

the staff was great and the cleanliness and the pool is awesome

big clean swimming pool great staff clean rooms comfortable beds and free wifi

enjoyed the continental breakfast every morning

nice room my kids loved the pool and basketball goal , breakfast was amazing

really was counting on it as we were out all day and kids wanted to unwind in the evening

the 2 bedrooms and 2 bathrooms with full kitchen and sofa bed

they also had a few roaches that my kids saw

the pool could’ve been a little warmer.

pool was not too clean or kept up

hotel was super clean as well as the pool

close to our job and the facility was nice and clean. thank you for the breakfast

comfortable, clean, affordable, great breakfast

the pool was also in a good location in relation to the sun also the curtains gave great sun coverage

morning breakfast with grits would have been great.

the restrooms are hot and breakfast kind of bland

top tier hotel, very clean and comfortable, great breakfast.

breakfast bar was excellent

the breakfast was amazing!!!! fresh, hot, & tasty. ♥️

$4 for a candy bar at the desk

tub did not have a grab bar to help with getting in and out of tub

my kids were looking for one but couldn't find one

breakfast is included. great gym.

not enough food for breakfast

compared this hotel has a kitchen and comfortable beds and the team working there very nice and honest i lost my head phone

no breakfast at all

the kitchen

the breakfast selection wasn’t great.

the fitness center

to improve, the pillows could be more comfortable and there could be a menu for the bar and grill (especially for the drinks)

the only thing i didn’t like was the breakfast buffet and the bar at night close super early .

the lady from the bar was super rude.

to book it uses to be aloft-houston galleria, but the fairfield inn-memorial offer the best free breakfast and free to park and its always clean and feel brand new atmosphere

fire alarm went off at 3:oo am because some kids emptied the fire extinguishers in the hall had to stand outside in the parking lot for 1 hour

friendly staff, great area, beautiful grounds, bar in lobby lol. we needed itud83eudd23

the pool was very small, and hot tub did not work

it was past midnight and our kids were tired, we did not ask for another room

some guests let their kids run down the hall screaming at 3:30 am, which is not the hotel's fault but did put a damper on

didn't serve any kind of breakfast which on the website said they did

pool wasn't open

this property didn't offer breakfast.

don't serve breakfast

advertised breakfast, but was told, no breakfast offered since covid pandemic

friendly and helpful staff good gym satisfactory breakfast location

pool had too much chlorine and was burning our eyes

wonderful breakfast, indoor pool, and excellent location to everything

wonderful breakfast, indoor pool, and excellent location to everything

the pool was always comfortably warm

better-than-average wifi

hotel staff is very kind and helpfull do not had any problem with wifi

kleenex was not supplied in room. no hot breakfast

didn’t have no breakfast

no pool or hot breakfast but they offer muffins and other stuff which was nice.

the lobby and bar have a great atmosphere, making it a perfect place to relax, watch a game, or meet someone

no vending machines for last minute purchases when room service is unavailable.

an abundance of restaurants, a great gym and parking in walking distance

the in-room bar prices were kind of outrageous and also the bar cart is not child friendly.

loved the location. the hotel was really nice and clean. parking included close by was great.

swimming pool is outside

pool was very small

pool area had debris from the trees all over the sitting area fruits leaves that fell from the tree

there was no food or room service, the pool is tiny

pool, gym, nice rooms-great value for such a high quality stay and relatively low price

of spring break while 2 full bus loads of students filled the breakfast area

no self-serve laundry

i do look forward to coming back again to take full advantage of breakfast, bar and pool

gym is basic and pool is more for

room as well as lobby was very clean and breakfast was 5 stars as well very filling

kitchen stove is fake is not working

spout on the kitchen sink. should of came out further, so you don't get water on the counter.

room had mold in the kitchen area over the stove

facet in kitchen area is no even close ro

i also love love love that there was a full kitchen