we enjoyed the beautiful garden, swimming pool, and a sauna

for the rest of the days we used either the hotel shuttle , or the regular buses

view onto the ocean and funchal - good restaurant always open with friendly staff as well - free parking

view from the hotel, close to the airport, very good breakfast.

maybe a little more selection for breakfast, but what was there was great!!

they had wonderful gardens and a view of the city for breakfast in the morning

it was quiet and private with a beautiful garden and place to just relax, enjoy breakfast or an afternoon drink

you also have spa services if you're interested

have beautiful gardens at this property and have an incredible view when we ate breakfast in the morning

again apart from that the view from the tarrasse is phenomenal and the concept of the honest bar is great

room was lovely, sea view and pool view we sat on the balcony at night with a drink listening to the

facilities with indoor and outdoor pools, a relaxing spa and beautiful gardens including a stunning roof terrace that we didn't find until our last

would have liked a little more variety at the hot breakfast table, for traditional english breakfast i would go to england not to madeira, though i

liked the hotel bar with nightly music program

location, by the sea and old town, spa facilities, clean,

no wifi in the rooms

there s a bar by the indoors pool so you can sip your drink from water

was really clean, the staff was nice, the room had a really nice view to the ocean and the breakfast was delicious

the amenities, including a beautiful pool and spa, are top-notch

there is no wi fe in a room only at reception and bar area

was wonderful apart from the noice of the dogs barking constantly until 2am every morning

city centre location was fantastic and the rooftop bar with pool was a great find - perfect for some chill time after exploring

thing was clean and well maintained, staff was friendly and very helpful ,breakfast was plentiful and delicious no complaints

lovely rooftop bar with nice drinks and pool that unfortunately we didnt get to use as the weather was a bit cold but looked so nice

pay for a revamp and give me late check out when i arrive at 2am from a long flight

check-out to leave out suitcases at the reception and we also appreciated being able to use the pool in the afternoon on our check-out day, amazing

have been nice to have a drink or two in the afternoon at the rooftop pool but the bar didn’t seem to be open during my stay however this was maybe due to time of

hotel staff - beautiful view over the city from the rooftop - tasty breakfast - gym and swimming pool - comfortable bed - close to pingo doce and the city

was lovely, pool table in the bar and a roof top pool with a great view

great buffet breakfast, piano and pool table

breakfast was not very pleasant

beds a little too firm, limited breakfast buffet

reception friendliness, and help. good breakfast choice.

breakfast was below average,no fresh fruit and only rolls,ham and cheese

everything was perfect! great breakfast!

the breakfast is very basic. no eggs. but with fresh fruits. so a fine start of the day.

breakfast was delicious.

the breakfast was disappointing

breakfast is nice

location; shop under; breakfast; staff;

was not just a room with 3 beds as we had been expecting; it was an apartment with a kitchen and everything you may need for a comfortable stay

we had our own private rooms with a tv, bathroom and kitchen which also had a washing machine, so had more than enough to live happily for the week in

we had a kitchen but no dishsoap to wash the dishes

next day, we get very nice apartment , with 2 bedrooms, convenient kitchen and clean bathroom, in renovated building

there's a small kitchen which was great for me as i prefer to make my own meals

breakfast was simple, and that was all we needed for the start of the day :)

great location, good breakfast, very nice staff, good vibes

super early check in (thanks again

around 10pm i found the bedding hadn't been changed but the receptionist asked me to pop in the bar for a drink while it was sorted

early check in and late check out. bag storage.

breakfast selection was plentisome and fresh and the staff was very attentive and professional

very good gym and spa facilities and the food was excellent

modern and spacious rooms with comfortable beds friendly and professional staff, speaking english nice

food was really well prepared and bar team were really helpful

bus to the city center

the spa area, only has a small pool, nothing else

the rooftop bar was a great place to go before and after heading out for dinner, one night there was live

it is also an ig dream for photo spots from the indoor pool glamour to the garden rooftop

the beautiful surroundings, the convenient location, and the overall relaxing atmosphere, and the breakfast was excellent

the roof top bar was great with nice views of funchal and the harbour

unfortunately we had to leave very early in the morning and we couldn t have a cooked breakfast, but they did allow us to come down and have bread, cereal and tea/coffee before we left

we had to leave at 8:00 by taxi

central location. roof terrace with awesame view, go there after breakfast.

and used the parking as

located hotel in funchal friendly, efficient staff quiet comfortable rooms excellent breakfast

it was really good and near to a number of restaurants loved the roof top pool and bar area which has fantastic views

excellent staff, very accommodating. breakfast was terrific and the room was clean.

the hotel restaurant, noz, was lovely too - breakfast was great every morning, with lovely bread

breakfast was amazing loved the rooftop pool everything was amazing

top pool and bar was excellent superb location right in the heart of the old town staff were so helpful and

the breakfast was very good with a nice variety of items

location friendly staff large breakfast selection, relaxing spa and nice pool area, never too

shower drain was clogged and room service didn't take care of that

out sofa in the junior suite was uncomfortable and room service comes later in the afternoon

breakfast in the morning is top notch

special praise goes to norberto, who is responsible for the bar and restaurant

rooms are comfortable and breakfast was delicious

breakfast was great

the breakfast is so rich that i couldnt try everything in four days

t the whole funchal is one big gym if you move

unable to get wifi in room 109 but could do so in the public spaces

wifi was not working

hotel is quiet, staff are friendly and the prices in their terrace bar are very reasonable ud83dudc4c like that they had a free library where you could borrow a

breakfast had something for everyone and was different day to day

pool and bar area very open

very central early check in possible friendly staff

is really good, the relation with the staff was perfect, the laundry service was an unexpected good surprise, room service was

the lady showed us parking spots and where to do our laundry, super nice

there’s also a school nearby, kids cheering incessantly the whole day, which is a nice atmosphere in a way, but not if you like

is a school playground with screaming kids from 7:45 am until 6:30 pm

the pool was very nice as well and had views of the ocean

beautifully tended gardens and excellent spa facilities. best one we have ever been to.

location with beautiful gardens and pool

is very poor throughout the whole territory and by the pool, bar the reception area, but it is understandable, as the site is too big

is very poor throughout the whole territory and by the pool, bar the reception area, but it is understandable, as the site is too big

the breakfast was scrumptious with lots of variety

friendly staff, excellent location and really enjoyed the breakfast

i needed to checkout early and getting breakfast bag was not a problem

breakfast was very good quality, very delicious

all staff members were fantastic - we had an early morning flight and got our breakfast packed to take with us

at the end of the very very long corridor, the outside training equipment, the red swimming pool, the list is endless

wifi was great

enjoyed sauna and swimming pool

and let's not forget the infinity pool and plentiful supply of sun loungers and parasols

great value for money, free pool, whirlpool and sauna, great breakfast and especially nice staff

gym is ok, swimming pool great, saunas (not warm enough but very pleasant) (+) we loved the breakfast, pools, gym, and location (+) good gym and relaxing jacuzzi (+) the ameneties were great, jacuzzi,sauna, indoor pool and gym (-)the gym can have more accessories and maybe a little bigger (+) outdoor pool and indoor pool are both amazing but the gym is pathetic (+) the pools, gym, sauna and steam room are great after a day of touring (+) 5-star hotel had a lot services (gym, spa, dining etc (*) this was a nice surprise - 3 swimming pools, 2 saunas, jacuzzi, gym, big water front restaurant (*)location within walking distance to the city centre, the sea-view room was wonderful, the pools/gym and garden are lovely and the breakfast had a variety of great options (*) the hotel is big, super clean, great location within walking distance to the city centre, the gym/pools and gardens are awesome and the seaview room just stunning

always changing

excelent room service, very wide choice for breakfast, good location

o parking lots in area, but one

great breakfast and pool bar area

also, the indoor heated pool and jacuzzi was a

decor, facilities, restaurant, pools and spa

slow wifi, not ok in 2022 or at this price

the selection was fine the food was somewhat cool from the servery hence we frequented the pool bar most often

the breakfast and room service offerings are absolutely delicious, with a wide variety of gourmet options to satisfy

didn t eat breakfast there

morning breakfast is amazing

about the local markets in this area, offered me a map and indicated some relevant places (shops, laundry in case you need it), bus station

the hotel's sea view bar is amazing and the staff is friendly

breakfast was good and a large selection to eat

the gym itself is free to use; the rest of the spa is dependent on your room/buying a pass

rooftop and poolside bar food wasn t amazing but there are plenty of other options nearby

the kids was amazing

no kids allowed did wine tasting - brilliant

very spoilt, beautiful pool we swam every morning, restaurants were spot on pau de lume and sky bar were stand out

excellent very ful breakfast

i wish there was some place dedicated to small kids, even some board games in a game room would be nice

the opening times of the gym were quite limited and required previous scheduling.

was perfect for us : people, room, breakfast, restaurant

and if we hadn't been so busy driving around madeira we would have used the facilities such as gym and swimming pool

the walk was a pretty one, down a wide avenue past the casino and a gorgeous garden with a multitude of flowers, plants, a large pond with majestic swans

close to town, the beautiful park (which has a great playground for kids) view of the sea and the gardens are done beautifully

room service while we were isolating

very good on-site parking facilities

ceptionists, cleaning staff, restaurant and bar staff, swimming-pool personnel, i hope i didn't miss anyone

spa included in the room rate

be seen as an opportunity to connect with those who are next to you, we would have liked to have wifi access in the suite

rude on arrival and had failed to contact me about my several different requests for things like early check in and airport transfers weren t able to be met

th amazing treatments by maria - thanks) and both poolareas are amazing

we even got a real baby crib (while most other hotels only have pack&play for babies and kids)

restaurant terrace overlooking the ocean and cliffs, sauna, gym classes

great quiet location, exceptional cleanliness, modern design, fantastic gym

ults only) part of the hotel complex and had an amazing stay

amazing views, amazing staff, amazing food. sauna and spa not to be missed!

ly few places at hotel, parking in street so far ok), noise in

should be an on site shop in my opinion bar open after 10pm

hours in hotel room until results of covid test at airport came through but had mini bar and free room service plus sea view from balcony

wifi did get slow during the peak hours

nothing for kids to get distracted with!

if you travel with kids, this typical for madeira beach will not be nice -very quite atmosphere, no loud music or

breakfast was very good with attentive staff, there is something for everyone

the landscaping around the pool was wonderful- it added to your enjoyment and relaxation

breakfast doesn't start until 7:30am - not great if you have to be up for a 9am flight...

being able to sit outside beside the pool is very nice

they serve dinner only till 9 or 9:30 pm as room service which was very bizzard and wired for a 5 star hotel like this one, although when i

small kitchen which is big enough to prepare breakfast and a small dinner

numerous restaurants around also but none as close as there own lovely garden /restaurant with a bar all the grilled food is cooked on the coals within view

small kitchen which is big enough to prepare breakfast and a small dinner

the first one, in the bathroom and kitchen, the second one, the bathroom, the third one, in the fridge

breakfast is just ok

gym has been relocated and not really adequate and similarly parts of spa out of action

we were upgraded to a pool view and a quiet room

sauna and gym not available due refurbish

the wifi was not very good, the entertainment was non existent.

kids enjoyed it a lot and it is a place that i would consider to book again in future

were worn by both staff and guests in all indoor and outdoor public areas (apart from around the pool) and even when visiting the buffet in the restaurant and only removed when actually seated at

close to the pool was limited but that could have been because it was almost closing time when i went to grab a

pool hours (at least the indoor one) should be change to later hours. sauna hours too.

food, bar, room, pool

the lobby to get anywhere in the hotel which is strange when you are going between the poor/gym/spa in your bathing gear and walking past people having drinks

great food for dinner and breakfast

hotel fantastic staff from reception to cleaners to restaurant and bar staff wonderful breakfast plenty of choice always being topped up

the staff were amazing- could not do enough for you just really really nice from the cleaners, bar staff and the wonderful reception staff

staff - particularly in bar - everything was good value - food and drink

of gym equipment substandard and not working correctly

good size pool

the indoor swimming pool was great as too cold for the outdoor pool in winter

the bars were mostly shut, cocktail bar never open and pool bars never open, despite excellent weather

additionally the breakfast had plenty of options

the bars were mostly shut, cocktail bar never open and pool bars never open, despite excellent weather

gym facilities were restricted

the gardens and pool area were immaculately maintained

housekeeping & room service were outstanding

breakfast around the pool area terrific and helpful reception / concierge service great spa very good food on the

breakfast around the pool area terrific and helpful reception / concierge service great spa very

spacious room with partial view of the ocean - helpful staff - newly equipped indoor and outdoor gym, cozy but well equipped spa area - big selection at the buffet, especially for dinner -

staff goes above and beyond and are super friendly, the heated indoor pool and gym were great at the end of a busy day exploring, and the buffet was always great quality

the pool, the room

many options for breakfast

breakfast and dinner were great - a lot of choice, they even had non dairy yoghurt for breakfast

pool, breakfast

good indoor & outdoor pools, well equipped gym and restaurant facilities.

walk from town centre ,had live music for some of the morning breakfasts and in evening at the pool giving lovely atmosphere

room was clean & tidy, with small kitchen and comfortable beds

kitchen area was too small and was 'dated'.

superb breakfast. fabulous suite and the view was heavenly

excellent choices for breakfast. good service.superb location. magnificent views of the atlantic

breakfast at cliff bay was outstanding. overall our stay was very pleasant.

the food at the pool was below par

the infinity pool is amazing

it’s a great place for kids, they aren’t limited in what they can access and are made to feel extremely welcome

selection during breakfast

pools very cold even indoor pool

the spa and pool area was also amazing

but you can use the facilities after this- we had a late flight so took advantage of the amazing spa & treatments as well as the gardens

indoor pool, spa and gym where also really nice and brand new

great with a heated pool and also a small sauna that guests

i used the pool and gym and both were excellent

soulless amount of very slippery surfaces in pool, spa areas and in shower area in room very dangerous very clean pool but could be warmer

comfortable room, all the facilities we wanted, great gym and indoor pool

beautiful pools , nice beach fair price for snacks and drinks near the reception cheap price for laundry and drier

with excellent facilities: room, restaurants, spa and gym

it was splendid experience ,we needed more guided adult and kids entertainment in the hotel

inside pool with hot tub and sauna, which is nice but not very relaxing as it’s also used as a kids pool and therefore very noisy

aquatic kids club was good for kids for parents willing to spend time alone

fab indoor pool, gym arc facilities

indoor swimming pool needs updating perhaps separate area for the kids

what is extremely important, they have parking availability

spa area had good showers as well

really annoyed about this one) both pools are small and overrun with parents letting their kids do anything they wanted

— inviting pools, a relaxing wellness area, a fun tennis court, and a compact but well-equipped gym for a quick workout

shows in the evening (the cabaret and saxophone not really interesting; the live music on sunday and the cultural one on wed -

would be better if the hotel reception was separate from the spa and pool reception

indoor pool could have a refurbishment

steep uphill walk to entrance,best to use 24 bus and enter past the swimming pool.

wifi very hot & misd

there s easy parking near the hotel, and it also has a bus stop right in front

room no issues, bed comfortable, wifi excellent and bathroom serviceable

the breakfast is plentiful, it's always the same food, lack of variety

few parking slots.

access via a very steep hill. bar a bit expensive

the pool and territory of the hotel are incredible

crowded breakfast around 7:30-8:30. parking is good but steep uphill drive

there was some musical attraction every night for free by the terrace bar near the pool, which is nice if you are too tired after a day of walking the levadas to go out

spa was closed during our stay

i made use of the pool and spa facilities which was an added bonus

small gym, but there's another gym 1 min from the hotel

loved the hotel, everything was perfect; the room, breakfast buffet, staff, service, pool, gym, location, everything

great location with many restaurants nearby, a fantastic breakfast buffet (even champagne), and a beautiful rooftop bar to watch the sunset

a romantic retreat or simply to be in a serene atmosphere, particularly because there are only adults and - nothing against having children, of course - normally those are calmer

occasional problems to find staff at the pool/lobby bars, pool not heated.

is good from the staff 5* up to all areas car park, bar and swimming pool like the bedrooms all good

the hotel features a cosy lobby with a bar, a rooftop pool and a tiny gym

we made use of the pool multiple times, including drinks and tasty lunches

clean rooms, delicious breakfast, friendly staff all over the hotel

and access, lovely pool, pool staff that ensure everyone's safety and comfort in the pool area, breakfast selection and kind staff - cleaning staff and breakfast/restaurant staff are

small things but we prefer a bar connected to the main hotel

t all in a row) which was great, shade around

location right on the seafront, with good swimming pool

the bar and the restaurant at the vila do have a great atmosphere

comfortable, acesible and lovely pool

the wifi did not work in the rooms although it was very good in the reception

nice pool and bar staff friendly

clean rooms. nice pool and nice pool bar.

) for breakfeast include only cheap juice and crossans, if you want to eat what is

gym equipment was very old and the multi gym somewhat dangerous

shuttle bus system to funchal worked very well but you do need to book in advance both ways

pool area is really bad, they need a new pool, gym and sauna at least

and showers by the pool could do with a face lift although the area was clean it is a bit shabby

shuttle bus timings such that you have to return to hotel late afternoon which can trap you into an

is amazing, lunch at the pool bar is delicious, the italian restaurant was lovely

spa treatments- a bit expensive compared to the level of expertise

we enjoyed the 2 indoor heated pools, one of which connected to an outside pool, aside form the big main outside pool just in

the spa pool was warmer on cooler days eventho i used the outdoor spectacular infinity pool almost

had two interconnecting rooms (for us and the kids) directly above the bar where concerts were held daily

wasn't very varied, but very fresh and tasty); availability of parking and playground for kids; good location - near to bus stops

location pool modern studio friendly & accommodating

wifi available only arround reception and pool area.

excellent wifi

wifi was a bit slow sometimes

the breakfast was nice and the spa treatment was amazing

i thought the reception area and bar area near the reception were soul less. let the hotel down

they also supply massages and a spa at the basement and also a gym that can be used

the hotel also had a free parking (though in high season it could lack free spaces) (+)spacious room overlooking the ocean free parking and internet situated on best part of (+) free parking, too (+) parking (+) beautiful swimmingpool and nice bufdet breakfast and free parking (+) parking lot included (+) great parking facility for rental car (+) free parking slots in the own underground garage (+)car parking and everything staff are so helpful and friendly

nice bar and pool areas

the breakfast was sensational with loads of offer

breakfast -wide range of fresh and cooked items - bread amazing

use people stay at hotels to wash dishes) we were told we would get a gift every

t not too loud) - the gym is very small, having some basic dumbbells would be

hotel is super. breakfast was opulent. service was excellent.

the breakfast was amazing

breakfast was very good, indeed

i loved the pool area

the breakfast room where you can sit inside and outside is also lovely

the gym was nice, the pools were large and, most importantly - clean and well maintained which cannot

only the gym could be bigger and have more equipment, but i understand this might be a covid-19 restriction;

you can get room service as well

breakfast buffet was superior with big varieties

heated pools, gym, sauna and spa

clean staff were always very cheery and friendly bar area and pool area were great breakfast buffet was diverse and good quality great

the only think could be changed - indoor pool opening hours - for us 9 a

breakfast, the sauna in the basement, the balcony with sea view, the swimming pool on the top floor

i didn’t like the coffee at breakfast — it had way too much sugar — but these are minor details

indoor pool and sauna were great

breakfast very tasty - fresh fruit, vegetables, warm dishes as well

staff, location, bed, breakfast, view, pool

and clean room nice swimming pool wide choice at breakfast amazing sea views from rooms and at breakfast friendly

adults only, small and friendly, great staff, parking on site, free shuttle into funchal

the espresso during the breakfast was not impressive, somewhere below the average to my taste

stunning sea views. adults only

tasty breakfast with a lot to choose out of

were upgraded to a suite which was a bonus, pool area was great with shaded areas if you needed them and umbrellas for hire at a reasonable 1

hotel rooms are superb with kitchinette and lots of space

laundry was cheap enough and delivered promptly back to us the following morning

our stay included breakfast which was the usual buffet, everything was freshly cooked, great choice

great breakfast great facilities swimming pool & sauna great helpful staff

really solid hotel for what you have to pay. especially great breakfast.

breakfast omelettes are made to order & scrumptious

the breakfast is excellent continental style with a la carte menu.

indoor and outdoor swimming pools, spa facilities, great choice for breakfast, good size rooms, view from the room, brilliant value for money, fridge,

both breakfast and dinner were delicious, offering a wide variety of options to choose from

and the pool bar was excellent :-) underground parking free of charge

- the pool sticks were a bit bent (probably due to age), and would benefit from a renewal too - the ping

the spa area is nice and the jacuzzi positioned toward the

there was a lot of space

a bottle of water in the room, certainly no tea or coffee making facilities, nothing in the mini bar fridge

the room was clean and tidied up every day, the breakfast was delicious

think they should suggest more food speciality from the island for breakfast, like typical fruit etc

i expected a mini bar in the room but there was none available at the moment

they let me chill by the pool before my room was ready since i arrived earlier, they suggested places to see around and shop

lack of facilities for kids

great little outside bar by the pool in the afternoon with reasonably priced drinks including cocktails

hotel spa is quite simple, but ok.

fantastic breakfast buffet with individual gluten free pastry and bread basket

the bar and restaurant staff were top class

by the pool they had nice snacks and drinks

the pool bar should be also open longer than 17

cept the pool bar and tables there) is spotless clean and most of the waiters from the restaurants are really

offer massage at spa area

outside pool and bar was so much fun and great options for drinks

breakfast was quite standard, similar to what you usually get in many european hotels

staff at the breakfast was a bit rude

so was the breakfast

free wifi and parasols around the pool

breakfast, very spacious room, big balcony with amazing view

for extra charge, the same breakfast everyday, confusion during the dinners - needed to wait at the entrance for table even

excellent breakfast very comfortable room quiet in room lovely sea view

nice playground for kids near hotel

also a gym, spa and free wi-fi

spa and breakfast

decorations, staff, breakfast

breakfast was excellent, including catering for my husband's gluten free needs

rooftop pool and breakfast

tasty breakfast with fresh fruit, freshly baked bread, pastries and more

breakfast is perfect

hooks for towels and long jackets, small space in the bathroom, early closing hours of the bar and instant coffee for the breakfast

the pool is really nice and the sitting area next to it the photo i added is from the restaurant

the hotel had a bar next to the reception with happy hour from 6 to 7 pm, with some tasty drinks for bargain price

the bar and restaurant manager made the stay even better i found him to be helpful and friendly, he is

food was amazing and the view luxurious they were really accommodating with the bags and a late check out with the flight and offered complimentary drinks it was fantastic

nice location, parking available, spa.

bed super comfortable amazing breakfast also for gluten free amazing pool

it is a 5 stars level hotel. a beautiful hotel, good breakfast, good price.

pool, parking, super friendly stuff room in a ground floor had a seating outside in the green

the breakfast was also good

the spa could've been a little bit warmer

ly twin beds put next to each other) , and the prices at the bar and meals are a bit exaggerated, but apart from that, it was very nice and

we had to wait quite some time to be served at the bar - but understand that everywhere the world over is struggling with shortage of staff

breakfast wasnt as good as last visit

short drive to the golf course

t to know it's famous especially for espetada :)) there is a parking spot for guests

the weather wasn't great during our stay, but otherwise the pool area would have been a vibe

t covered) at the entrance

the views were spectacular, the enjoyed the sauna and the pool, the breakfast was also ok and the staff was very attentive and responsive

breakfast room ambiente

the heated pool felt quite cold.

amazing paradise next to the airport +free shuttle/taxi between airport and hotel +very clean and spacious room +tasty breakfast and dinner

the bar and restaurant close at 10pm and so there is literally nothing to do

beautiful, comfortable room. excellent breakfast. very close to airport. very convenient.

we loved the downstairs pool, it's the highlight of the hotel