to find, disabled parking, very pleasant and helpful receptionist

nice bit of green space behind the hotel and services for dog walking and for kids to play

the trundle bed, it would have been a little bit better if it had been pulled out ready for our kids

lots of ev charging points

location very convenient ev charging station

and bar staff were very polite and willing to please

was small but cosy, great atmosphere in the bar area and fantastic food

was the lack of a spare toilet roll in the en suite, would have saved us having to go down to the bar to ask for one

the bar area was very clean and comfortable

the paella night that was being done that night, meet a few locals and stayed on to the wee hours bar staff - tracey was awesome allowing us to try

breakfast was excellent , location fabulous

breakfast was superb , staff were very attentive and polite.

view of the river a spacious room bar and beer good lovely staff outdoor tables parking good

breakfast average. restricted menu.

parking on sunday is a problem due to how busy it

parking and location great

lovely outside bar and garden

quality hot accommodation with excellent bar and dining facilities on site

the wifi could do with updating from three systems to one.

very comfortable room. lovely breakfast. smart surroundings. free parking. helpful staff.

farmer's breakfast was excellent and the wifi was good for working

proximity to the m5 and quiet location also the owner was very welcoming and allowed early check

easy to find once you know where they are plenty of parking and off the road so feels

also very good for parking

us a pot of tea, for which we are very grateful, very comfortable lounge and dining room, great parking, thankyou

the facilities were great for kids with a smaller paddling pool for our toddler

pudding was over simple and room service took a long time

it had a nice swimming pool and gym available to guests

rooms were great, staff very accommodating, pool and spa area clean and not too big

was a great family hotel with little extras for kids such as an activity pack, play room, great etc

we stayed here after a wedding, when we got back just before 10 there was a band playing in the bar below but it finished at a reasonable time and actually didn't bother us

good value ,lovely village , bar in hotel

not much choice of beer in the bar but the hotel had just been taken over this week so lots of things to be sorted

bar excellent, good friendly locals and staff and really cheap - nice guinness for £3

great location great staff. very friendly bar area.

cramped and not particularly comfortable bar area

atmosphere in the bar was very relaxed and chilled, it was so lovely to see people with their well behaved dogs just

the decor and general ambience of the bar & dining area is beautiful

good bar

atmosphere in the bar when we arrived

plenty of parking, staff always cheerful and helpful

breakfast was well cooked and tasty

great value for money, good evening bar menu, and excellent breakfast

how accommodating the staff were and very helpful with early check in and out

had a mini bar in my room) -comfy beds

lots of character, as would be expected in a building of this age, and the kitchen and living room are spacious and comfortable

great location, nice bar staff who showed us to the apartment.

failed to come on in the morning, and you could see the condensation in your breath in the kitchen and double bedroom in the morning-it was that cold, and as a result it also felt damp

i'd also have appreciated a bar of soap, as opposed to hand wash and shower gel

it there was a criticism and i'm really being picky.. could do with hand-tea towel in kitchen..

organising parking

small issue - only parking for 5 cars - first come first served but not an issue as there is a car park very near by

was spotless jessops house is a very old building with a lot of history rooms lovely as was the breakfast

) i stayed on the top floor ( the wifi ) was perfect, trouble-free (+) plenty of room in the wardrobe for hanging clothes and the wifi connection was strong (+) the breakfast was delicious and the wifi was very good (+) very helpful and kind owner and staff, tea and coffee making facilities in the room, tv and wifi, useful tourist leaflets available (+) wonderful bathroom - generous hot water - perfect wifi (booster provided) - personal choice of breakfast - good qualities, great variety (+) good wifi too (-)wifi was the only thing that didn t work (-)poor wifi (+)very good breakfast, nice room, fast wifi (-)was a bit tight but at least there was some and the wifi was a bit patchy but these were minor issues

parking was as expected free so no complaints there

nice friendly staff great xmas dinner lovely atmosphere. clean rooms. free parking

parking is free and plenty of spaces

lovely big car park so easy parking and lovely comfortable rooms

the bar staff on site were amazing with us also

poo wifi, but that s easily sorted

breakfast - we paid extra for room service - excellent, arrived on time, plenty of it - all delicious

no bar snacks or room

everything. breakfast was amazing. room service lovely. history and location perfect!

the manager / bar staff were engaging and courteous

nice gardens, bar area and restaurant

parking was brilliant

en though

the kids loved staying in an elegant manor

wifi signal was very intermittent in our room - it would lose signal for 5-10 minutes

restaurant and bar service second time none

com the hotel is listed as having a ev charger but this is a private one just for the owner

room was spacious and very clean, recently refurbished to a very high standard, the bar was well stocked and reasonably priced, although near the centre of town it is quiet and close

and keep fit fanatics walking straight in to the bar (jacksons) swimming in sweat,stinking of body odour, sitting down where people eat food

by the avon and town centre, lovely courtyard and tea room, big car park and easily available ev chargers, good welcome at reception

breakfast was one of the nicest hotel breakfasts we have ever had and the bar area was amazing especially the dome bar

excellent breakfast. best scrambled egg i've had for a long time. field mushrooms were a bonus.

the breakfast was excellent the service was fantastic everyone was very friendly

to a long day, we arrived late but still had an excellent meal in the bar after 9pm

in the bar last night very good nothing was too much trouble for him

breakfast rates as the best hotel breakfast we have ever had

difficult to work due to poor wifi

countryside period hotel, convenient location with good access and plenty of parking

fresh fruit in room as well as lovely breakfast

amazing food but wifi/phone reception not so amazing. would deffo go back.

and the cook ud83euddd1‍ud83cudf73 came in 30 minutes early to make sure we had a brilliant breakfast ud83cudf73 before going to work malvern show

staff were very welcoming, the room and bed were very comfortable and the breakfast was superb

a very friendly welcome on arrival, a well kept pint of hpa ale, the bar had a good atmosphere

inside is a small bar but the food order was well cooked and service quick

not find anything wrong, you have to be aware that in some areas of the bar there are lower beas

we had a very good nights sleep and breakfast the following morning was perfect

at a charge was able to do a late check out

throughout my stay, comfortable room with views over the river, fast wi-fi, good breakfast, easy parking and short walk to city centre

11) but found there was very poor wifi reception and the rather elderly tv would not deliver subtitles

parking is not too obvious if the front is full you have to use the narrow road to the left of tbe

to complain and do not know how to go about getting a good service etc also when we asked for room service for our breakfast to be sent to us on the tuesday ,it was an hour late

clean and comfortable for the cost friendly staff very cosy in bar area nice food

lovely restaurant area and bar area

staff was great ringing me that our dog was crying in the room we were only in the bar as wasn't sure if we could take her in, and didn't want to go too far, we thought she would

nice atmosphere in the bar and restaurant

bar well stocked

the restaurant and bar are great too

only white bread available at breakfast - would like a healthier option.

the cocktail bar is lovely and the breakfast was amazing

loved the rooms, the facilities, the bar and food

bar was very busy in the evening (it was a saturday) and we found it a little tricky to get served

noise from the bar late into the night but i realise there was an extension of hours due to the royal

the bar and restaurant service was first class

the bar is great with outside seating rooms are large comfortable and clean, the owner has kept the

don't own it ,breakfast available, and they ve even got sky sports in the friendly well stocked bar downstairs ,views of the river ,what's not to like about this

old quirky building love it beds comfy and bedding clean vue bar serves the best pint beer and larger we have had for ages not your usual dish water views of

our room was perfect - very big and had a handy little kitchen and dining table

little kitchen perfect, lovely bathroom

although we did not use the kitchen, it was equipped with all necessary items for a longer stay

really well decorated and staff were very kind to offer a late check out

it was brilliant to have a fridge and kitchen area, dining table and sofa, what more could you need for a very comfortable stay

while we never dined there, we have friends in worcester who are members of the gym and they recommended it

good gym facilities

the staff were friendly, and the gym very well equipped

times) at 8

location, great for parking, staff were friendly, especially the young lad working behind the bar saturday night

has own bar and restaurant with a wide variety of dishes on the menu

the views across the cotswold from the breakfast room and the bar are just breathtaking

three flights of stairs to bar and restaurant, four flights to breakfast.

restaurant was very good and reasonably priced, bar staff was very nice

the bar staff were super and the room was very nice and also clean with fantastic views

hotel was fabulous, and the bar was outstanding, 1/2 bottles of chablis and sancerre was a great touch

breakfast was a lovely extra very fresh and well cooked - i'm a veggie and my partner is gf we both

the honest box bar was a lovey touch too

breakfast was lovely and one of the best , if not the best we have ever had when we have been away

the breakfast was deliciuos

good accommodation. lovely food and unusual to see a bar billiards table in a pub these days

also bar staff excellent

very flexible with the late check out!

breakfast, buta little short on staff this time tables weren't cleared so sat in main bar where tables are not set out for breakfast, only one young man doing his best to serve everyone

night at the bar downstairs, a boy worker obviously wanted us to leave the bar even though we bought a pint as

i think the price of a pot of breakfast tea for 2 at £11, was expensive.

excellent breakfast fine room location.

had a wonderful stay at the hotel, very comfortable beds, afternoon tea was amazing as was the breakfast, we didn't have dinner but we have dined at the restaurant before and we can't fault the

the staff were very friendly and hospitable the dining for breakfast and dinner was amazing the gardens in particular were stunning, will definitely come back

we did find the restaurant service at breakfast to be a little slow - but a very minor quibble!

what i liked the most is that we could use the pool with our little boy

golf range shut at 6pm which was a shame

during lockdown so no restaurant but room service was good

wifi didn t work properly only seemed to work in the breakfast area

beautiful location nice ud83dudc4c pool ud83cudfca & great staff

views rooms was very spacy and nice staff was so lovely and helpfull room service was good and food was

plenty of car parking and brilliant wifi

wifi superfast which is vital for work

thoroughly enjoyed the room service

wifi was a bit hit and miss when i was there, as i start away from home a lot, access to netflix

breakfast excellent

cracking breakfast too

breakfast was delicious with a good menu choice

plenty of choice @ breakfast& good fruit salad

À la carte breakfast was delicious

i was arriving from canada that day and needed on site parking, breakfast included and wifi for a work call, as well as a comfy room

8) room very nice and clean, we had the family room which

the bar and restaurant along with the staff and locals all very welcoming

the bar was also very nice

packets, with complimentary biscuits, and 2 bottles of water, well worth the money, free onsite parking, also there is a really nice walk through public footpaths around the village in the

the bar staff were fantastic and the room we stayed in lovely

a nice cosy bar area with a fire tv and music

but bar did close promptly at 11

bed was too soft. poor sound insulation, could hear all sounds from the bar and restaurant.

there is a separate restaurant area, and the bar has all the personality of a traditional village

and bathroom apart the rooms were dirty, certainly wouldn't let my kids lie on the floor and the heating system was archaic which woke the whole family up with a

we had room service and our meal was delicious ud83dude0b the breakfast was also brilliant ud83dudc4f just

chasing someone down for some assistance or room service was not expected

a good stay at this quaint hotel, my kids love the room assigned to us

fantastic room and brilliant breakfast. love this hotel so friendly.

grateful for early check in

website implied that swimming pool was on site

great to have use of pool at gym

room was small for 2 adults and kids, but staff was very kind to offer a bigger room.

friendly staff, comfortable room, great breakfast choice, ideal location

the option for a late check

kids running up and down the corridors till 11pm

parking and parking lot a bit shabby

nice big rooms, spotless clean ample parking

also to note, the gym was also closed for maintenance

staff were friendly and accommodating to give us a suite so we could sleep with our kids and quickly provided bedding

you can pay for early check in if it’s available, although my case it wasn’t, it was fine as the person

tastefully decorated, comfy, very nice bathroom, smart tv and wifi

they provide everything you need and make you and your pet feel very welcome

lift no sitting area no room service stuffy and hot so air conditioned

wifi in the room was super quick

no bar which was the only down side but there is room service for snacks and drinks available.

comfortable room: everything of good quality and well thought out, especially the clever kitchen unit

was expecting more of a hotel than a b&b the bar / kitchen was very basic and did not stay open after 20:00 without prior

wi-fi good kitchen nook a cute bonus nice decor comfy bed

lovely little kitchenette area in the room with kettle, toaster, microwave and fridge

room was cute and had a mini-kitchen, including granola breakfast which was a nice surprise

apartment, ability to check in at late evening, parking, warm floor in kitchen, complement tea/coffee

the property is clean warm and have beautiful area the kitchen is excellent shower excellent

the parking is a big bonus, as is the 24/h help, remote key pickup, kitchenette facilities and free wifi

window, instead large patio door, so was vert stuffy at night time, pity no table and chair by kitchen ares for eating found some rubbish under bed (i

bed was a bit close to the kitchen cabinets and my husband stubbed his toe a few times getting around it

we asked for late check out but this wasn't passed onto the housekeeping team so they were trying to get into

and helpful, parking was very straightforward, bed was very comfortable and the early check in/late check out was very convenient

were friendly and helpful, parking was very straightforward, bed was very comfortable and the early check in/late check out was very convenient

staff were accommodating with early check in.

the continental breakfast was good. we appreciated the early check in.

hotel was amazing, was afforded early check in and free room upgrade

), equipped with free coffee and a great selection of wine to buy from the minibar

the decor was fabulous and we were spoilt for choice with the bars and restaurants within the hotel

i wouldn't really recommend the hotel to be a place to stay with kids- there are a lot of stairs and no lifts and with a lot of luggage it was an extra stress we

the bar was very expensive

clean and spacious with a great gym and friendly staff.

we all enjoyed the swimming pool so much

nice spacious, clean comfy room lovely pool & spa area

very comfy bed , fabulous jacuzzi bath, nice pool and spa pool, lovely cheerful staff

pool decent temperature too

located in a beautiful part of the spa

plus the food in room service was

wifi and heat were not working during most of my stay. reception stopped responding to calls

only disappointment was the spa as it was difficult to find,it did not have a very inviting entrance and the staff did not do

really but asked for bailey's in bar and it wasn't

short walk from the centre of town, lovely breakfast, spacious twin room, friendly owners, good bar downstairs

a bar for an evening drink (2) easy-to-use shower (3) top-floor bedroom meant a quiet night & good

friendly bar area and great cooked breakfast thank

cooked breakfast was really good, bar meals were also good at a very fair price

and friendly owner and bar manager

breakfast was great once again i enjoyed the big buffet.

great spa! comfortable room. ev chargers available to guests at a reasonable price.

enough parking on our day , woke up a few times hearing people move around and leaving the property in the

really do with some more disabled parking spaces and the front of the hotel

excellent hotel. lovely room and dining room. cosy bar area

wifi in my room wasn't the strongest

didn't affect me but just tiny suggestion... perhaps can improve wifi signal in rooms :)

the wifi was a bit hit and miss but moving around the room

i couldnt find wifi code and the tv channels werent available

friendly staff and excellent breakfast

the kitchen was closed but on the plus side the bar was open.

the tipple bar was very welcoming and the staff are very freindly felt very welcome

prices in the bar were on the expensive side.

love the bar area and outside seating

the room was very clean the garden was amazing the bar had great food

easy access after the bar was closed (a pin pad on the gate)

courtesy staff, clean room with all the facilities. choice of eating in bar or restaurant.

bar area great with log fire and food was great too

the bar and restaurant were great and the staff really friendly.

the food was excellent and although we asked for a negroni and they didn't have campari, the bar manager made an excellent alternative with another bitter

kind and accommodating staff, they set a table in the bar so we could bring the dog along for breakfast

the breakfast was delicious with plenty of options, would 100% stay again and recommend

on saturday night we enjoyed a meal in the jolly bar joining in with live music

spacious bedroom size comfortable bed excellent breakfast and dinner meals brilliant time in the bar area in the

the staff were amazing and nothing was too much trouble ,very helpful and a superb breakfast

the breakfast and the kids bed very poor quality

sofabed for kids not made up prior to arrival

massive bed with 2 smaller beds set up for the kids, lovely size room with everything you would need

only thing i missed was there was only the formal dining option the bar meals were no longer available

rooms, breakfast were great

we had both dinner and breakfast there and the food and service was exceptional

open fire in bar area

lovely accommodation. great room. friendly staff. breakfast was excellent.

sadly we came down for breakfast too late and missed out on our much anticipated full english - entirely our fault - but

country setting, bar with lots of character & good beer, spacious rooms, lovely staff, great breakfast choices

restaurant and bar staff were very professional and friendly and the italian food was superb at dinner and tasty

bar staff are very welcoming and friendly also

do with coffee and tea included in the breakfast price and the bar was a bit on the pricey

the bar staff were friendly and the seating area was clean and comfortable

clean,comfortable,easy parking. lovely bar staff. very comfortable bed and pillows .

facility , bar was cozy , restaurant was great

great breakfast, friendly staff and lovely furnishings.

bar man, full explanation of check in policy, offered us an early check in, asked re food later in

fantastic friendly staff. lucy in the bar was brilliant

there is ample parking, the rooms were comfortable and breakfast was very

fridge in room kids screaming and shouting in pool while people using loungers, whirlpool, sauna and steam in same

pool, room, at all very nice

the gym was great although the pool was very busy with kids but we were told about adult only times too by the very helpful staff down there

and access to the golf course would have been useful

steam room was grubby, showers in gym not working and smelly

the owner was very friendly and allowed us an early check in

the continental breakfast was one of the best i have had

setting, clean, fabulous continental breakfast, friendly hosts, room very nice bed very comfortable

the people, jo was wonderful, allowing us early check in for our stay, friendly, accommodating, couldn't fault her service or her cooking

place was lovely very clean, plenty of choice for breakfast, good size rooms

amilla at reception was super helpful), bar staff very attentive and friendly

i missed first breakfast due to a migraine, however i had a lovely breakfast on our last day

the wifi dropped frequently in our room but not a big deal.

and we enjoyed a fantastic pre and post dinner drink in the comfort of the incredible lounge/ bar area

helpful and friendly staff, wonderful breakfast selection and restaurant meals,ease of access and parking- perfect for a dash deep into the cotswold countryside

the staff where very friendly and happy to help with the extra cot and sofa bed for the kids.

decent sized room with comfortable bed, tea/coffee facilities, hairdryer, free wifi and tv

bar area was dog freindly and comfortable

minor- the phone in the room didn t work so we had to go downstairs to order room

great for overnight day which competing in hartpury superb room service great choice of food, hot delivered quickly and tasted

a great old fashioned pub, with a bar and separate dining area

were extremely friendly and accommodating for an early check in

the breakfast was excellent

pub is very quirky with rustically decorated bar and restaurant rooms

lovely bar and even better beers, we were lucky enough to stumble into curry night (thursday)

notice a younger member of staff getting feedback from another member of staff while we were at breakfast- i'd probably save that for the staff room

well designed and decorated. luxurious rooms. excellent breakfast

bar is a bit under staffed

the roof top bar and beautiful bedrooms

rooftop bar with views over the city, with the cathedral prominent

early check in was a big bonus for us as we were attending a wedding

breakfast ok but could be better.

was a little low in bathroom for shaving, reception who served at bar could do with a little more knowledge on what is white and sparkling

he was even running the bar as well and asked how my day was

what we needed it for (stop over on our way to liverpool with 3 kids) it ticked all the boxes

breakfast bar staff character of building

the character of the building and room. breakfast and late check out.

we only used one bar area, drinks were reasonable and a cosy, ambient

building had plenty of character, friendly staff beautiful clean room with bar and lovely food

quite a lot of noise from the bar could be heard in the rooms.

we weren't allowed to pay extra to have late check out

clubs nearby so could get loud at night but that wasnt much of a bother for me personally, £15 late check out is a bit pricey, no step free access

really handy to in station, and easy to extend for a late check out

the parking was easy, we chose late check out and it only costs £10

lots of parking, great bar and restaurant, food exceptional, very friendly and welcoming staff.

village pub with busy bar full of locals drinks & evening meal was amazing & value

lovely place to stay. very friendly staff and a lovely bar to relax in the evening

rowdy, not that tidy, local people of all characters and ages from kids to the elderly gent sitting on his bar stool in the corner

you get your own entry to your room away from the main bar / restaurant area to your room

wifi a bit hit and miss. but other than that all good

room service and having to ask for fresh towels and was given a plastic bag to put used towels in

was no room service at all which took me by surprise

wifi was fast and stable,

room was way too hot wifi didn't work

the staff were all so helpful and breakfast was very generous

woken early by someone doing work on golf course

excellent and on a golf course which was a bonus

they’re literally on the golf course so people will be outside when you open the door to walk to the above mentioned shower

breakfast was included