pool closed too early in the day

shuttle service to disney park is not helpful since it is departing to hours that don‘t make

breakfast in the morning was the deciding factor in staying here

laundry faculties was convenient and the continental breakfast was delicious

we appreciated the laundry service (3,50 usd for washing or drying, by card) and the simple but hearty and complete

room food, coffee, pool, parking, laundry and staff

my kids love the pool not to deep but also still room for the to enjoy there self.

our kids loved this hotel

very spacious rooms with little kitchenettes and large fridge

timing is good, free come and go parking which is amazing, the lobby is clean, there is a gym and laundry

the free shuttles ran at off times - which we ended up taking private transportation.

the staff was friendly, i liked the gym and they had adaquate parking for their quests

shuttles were stupid when it came to going to the disney and universal parks, you need to get a

shuttle service to disney world was a great inclusion

d the courtesy shuttle to the parks)

the pool and the overall resort feel was great

entire resort is amazing i really feel relaxed i visit the campus my kids enjoy the pool and work out

pools had ample sun loungers and our 2yo particularly enjoyed the splash and jungle gym areas

it had a fantastic view on the lake swimming pool and gym were excellent a good benefit of having private entry to the outlet location was perfect, short

the pool and the park for the kids . had my grandkids with me they really enjoyed it.

spa tub

we enjoyed the breakfast, lunch and drinks

love that the kitchen was stocked and ready to go

went down to get breakfast in the morning from the cafe and when i got back to my room my hash browns were still

my only complaint was the lack of equipment in the gym.

for the location and everything included with the shuttle, breakfast, pool

the shuttle to disney was as advertised, though it can arrive 5-15 minutes late fairly regularly

the exterior door to the laundry/fitness area had a broken door handle and only 2 of the 4 washers and 2 of 4 dryers were

the only ac there was was in the rooms only i asked for room service to help me get more pillows and toiletries for me and my family, but never was taken

vegetarian option in breakfast and social evenings, also i wish the pool was warmer and had more kids slide or something in pool

only problem was, they said they had shuttle service to disney world, and when we checked in we were told they only had one run at

were great, service was great, and the hotel offers a shuttle service to the parks

breakfast was great! location is awesome. the shuttle was really useful too

free shuttle services, parking, cleaning, available food, pool and directory

clean friendly nice accommodations clean pool

hallways needed vacuuming and on my floor, a laundry cart was left out overnight with dirty linen

shuttle services to disney and universal meant i never needed to rent a car

big room with kitchen and all utensils

breakfast was amazing

shuttle to epcot was kind of gross

pool area was very good for kids

also, the room service didn t clean our room for 2 days until we check out

ni golf, lawn games, fooseball tables, etc) were unusable/old/broken

we come with our kids and bring our parents too

the new recreation activities added for the kids

we also got a pool view

breakfast was good

good breakfast options even with covid restrictions

clean pool and fitness gym

wish the pool had been warm

small pool.

everything was great! clean, new and modern. we loved the bar and the rooms.

i enjoyed the fitness center and liked the vibe at the bar

the bar wasn’t fully stocked. the ev chargers did not work

there was a laundry to clean clothes as well

laundry room was closed for repairs and i needed it

full kitchen beautiful pool,, free breakfast, plenty of parking

very heated pool

have plenty of items served for breakfast but is mostly breads, cereals, coffee and juice

full kitchen as well as sitting area

do wish the shuttle schedule would have been more convenient and closer to the open/close schedules of the

the room service was excellent, my wife loved how jenny kept or room tidy and clean throughout our stay

clean. nice pool. good breakfast.

breakfast, but what can you do? covid

a washing room, fitness room and swimming pool all great

breakfast was nothing special, but islt was ok

location and the pool

it makes it more convenient especially for families with kids

there was laundry machines at the hotel but i never used

pool area was great, especially for the kids with the large shallow area and fountains

great breakfast, convenient shuttles, beautiful rooms.

new hotel with large rooms, excellent kitchen and living

the games area for the kids were a nice touch and being able to book our disney tickets with the help form the hotel was

wanting a hotel with that i don’t think this is the place, but for a clean roomy room and good breakfast- it is

the free breakfast was great and the shuttle provided was convenient.

the bathroom light was fussy. the kitchen could use an update.

great to have a kitchen and full sized fridge

size of room, staff, location and no parking fees. thank you for that.

laundry facilities on site were handy and the prices were good

no playground for kids to play on..

nice gym and pool.

had to go through security before enter and staff was coming every two days for room service

wifi kept going out.

villas are huge, you have everything you need in the kitchen

the gyms were also very clean and had several exercise options

arrived late at night, tired but in good spirits

dinner bar club ambiance was dead, had poor appetizers options and bear selection

laundry is good, pool is amazing

didn’t like that we went to eat at the bar and grill and no instruction to sit and then order at the bar, the lady just starred at us and

laundry machines were costly and ineffective, beds were full sized (though comfy) and a/c unit in

loved how warm the pool was and how comfortable i slept in the bed and even the shower was

tuesday night i had purchased laundry detergent and dryer sheets no problem

pool and location

it has a pool at the hotel as well

clean, great pool and laundry

loved having a full kitchen and front room.

to use laundry machine was free but they don't have detergent even to buy at the reception

nice space, big kitchen, clean rooms. lots of extra towels

they say the kitchen is like home away from home, they didn't disappoint

laundry inside room

there aren’t a lot of amenities but the pool its fantastic and the little game room its decent perfect for a small family vacay; very close

quiet, rooms are clean. pool and restaurant are well run.

was no breakfast but the kitchen we had met our needs

large bedroom, living room and nice kitchen.

pool closed at 7 instead of 11pm

beautiful pool and hot tubs. plenty of parking and pool bar and grill.

the unit was clean and well stocked with everything needed in the kitchenette and bathroom

the fact that laundry can be done onsite for free was a bonus

slide, hot tubs and the kids activity center

the pools were amazing

the location was great. room was comfortable. my kids enjoyed it!

for dryer in laundry room beeped throughout our stay

from the pool area down to the laundry rooms

had to run hot water in the bathrooms to get hot water in the kitchen.

and its sooo close to food places liqour stores and disney springs my daughter had a blast the spa tub kiddie pool we loved the service

i love the pool area the kids was able to enjoy the pool just right for them to stand in and enjoy them

always cleaning the chairs , bringing towels, they have activity's for adults and kids family

staff was nice and welcoming very friendly my kids loved charley and the kitchen was fabulous really helps when you don't want to eat out every

our room was really nice. the pool area was cool. loved the volcano pool.

with towels, bath towels, pool towels and all cooking and washing

the pool area has a fun kids section with a small water slide

the gym was meh, and there was one of guests service members that wasn t customer service savvy at

liked the courtyard area with the pool for the kids

breakfast was good, and location excellent.

also pool and hot tub need to be open much later

deli bar mini golf pools activities

the bar is awesome

kitchen living room the room was great

a great location (minutes from disney springs) and it has a lot of amenities specially for little kids

the pool/hot tub were crystal clear and stayed open late enough to enjoy daily

beds were comfy. staff was good. glad there was a kitchen.

pool was a bit far from our room for the chilly nights we used it but it wasn t too packed and we

also the pool heater was broken for pool 2

full equipped kitchen

grill pits were convenient as we grill bbq wings and thighs for us and all the kids our first day there it was tasty to come back to after the parks

the kids running up and down the hallways 3 in the morning

some facilities are not available in the hotel like laundry, shuttle bus from/to airport

com never mentioned this fact) also, the wifi never worked

wifi socks

breakfast wasn't included in our rate so we paid for it

i went up with just enough money so you took money out of my kids vacation

huge pool with a large shallow side perfect for kids, great hot tub with waterfall

location, spacious room, incredable pool. good breakfast. great over all.

i loved the classic decor and how relaxing the pool was

early check in. really appreciated it staff were extremely nice. very pleasant

the kids were making noise while it was 10:30 at night, when i callled down to ask about the noise i

they also have a laundry room and fitness place that we used during our stay

yes, of course, there is a shuttle service provided to the theme parks

rooms and breakfast.

there was no shuttle provided due to covid 19

the kitchen area was clean,

the full kitchen and king size bed

they offer free shuttle service, full breakfast buffet, spacious suites, self laundry facilities and so much more

pool area

pool was great. staff was nice and helpful. great value.

and pool bar closing at 6 pm when the the pool is open to 10

hotel, 15 min free shuttle to disney magic kingdom

when i checked in and got to my room it there wasn’t a bunk bed in the room and all 3 of my kids had to share the sofa

the laundry area did not have chairs to wait on laundry

convenient store in lobby and bar restaurant as well

breakfast was included; crowded to say the least during a holiday, yet the kitchen staff was really great and food was always at the appropriate temperatures

few shuttle trips to disneyworld, so i didn’t get to utilize that benefit which was a big reason i

better pool

the pool was closed...but that is covidâ ? ? s fault :(

pool area horrible. ice machine didn't work on 2nd floor. rooms need repairs. no late check out.

cleanliness, gym, and professional staff

e your own sign in), very clean

perfect location. shuttle to disney parks at no additional cost.

surprise parking fee and the wifi didn't work, the front desk solved the parking fee issue and the wifi was repaired by the time

and layout of room, gym, general facilities in the hotel, pool area

the pool area was nice

free shuttle was available

pool and hot tub; 24 hour snack shop; and peet s coffee shop on premises

i was allowed an early check in and late check out which helped tremendously with my flight times

clean, great room service.

spacious clean rooms, great huge pool for the kids

the pools are great for kids! great location near seaworld

there was a full itinerary of activities to keep everyone entertained, and the kids especially loved the two pools and splash pads

heated pool, nice clean resort, friendly staff

location, staff was friendly, andd there was plenty to do onsite for the kids (6, 8, 10, 16)

the lobby and bar areas were so beautiful and well kept

and professional hotel love the space in the hotel room and all the organisational racks etc pool lovely and clean really was an enjoyable stay

shuttle hours to the parks

i had to get ice from the bar

only downside to this hotel is the pool is right next to the highway and not much private away from the highway, it wasnt really an

in the room cause when you opened the sofa bed there was no space to pass to the little kitchen between the sofa and the tv wall to be a suite room for families it was a little

stay here!!! super clean and staff are friendly and helpful! breakfast was good also!

loved the pool and coffee in the lobby, and the laundry room

love the location and the playground area for the kids and the shoppes.

the hot breakfast, friendly staff, spacious hotel rooms, location everything was excellent.

areas great for kids, playground, places to run around

it was near shopping and food. the breakfast they had in the mornings were delicious.

the wifi didnt work as well until my last night

there wasn't any room service

a bad experience with room service from village market

the staff, the activity center for the kids

bike riding spa very reasonable priced

the swimming pools are nice and the gym too

rooms are large, plus 1 has a huge spa tub

property is very beautiful with a full time security, full gym

if you like to work out the gym is better than most hotels

they had a gym and a pool along with washer and dryer that was complimentary

we had a king suite and there is plenty of space and a fantastic kitchen

well furnished with full kitchen; comfortable beds; clean bathroom

loved everything even the gym

the pool was very quiet and the staff were really helpful

pretty much no room service or bar availability, so i had to go to other hotels or disney springs

asked how often we wished room service

hot tub was broken, pool had no heater and fitness center had treadmills and weights only.

it bowed in so bad, kids’ head and feet were up on both

the bar staff were incredible

the pool was huge and amazing!

hotel grounds were beautiful and there was so much to do for the kids, including paddle boarding and rock climbing (included in the resort fee)

did not have breakfast.

next to it we enjoyed a the great resort amenities, the gym and the cozy pool area

laundry, computer room, gym, pool, grill place

good gym, laundry room which for usd 4, you could wash and dry anything you needed

breakfast closes at 9am that?s very early

the shuttle to sea world and aquatica was convenient also

they had a picnic are for breakfast and barbecue, with a pool and jacuzzi

the spa not yet open. could have more variety of food in the after hours store.

the spa is closed.

close to disney springs and shuttle to the parks

my kids are getting to the age where they don t need a tub, but for infants, tubs are ideal

the shuttle to parks, was much better than expected and was always on schedule

there isn’t. anything to nameaube more evening shuttles to disney springs

pool clean, the prices at kitchen+bar are reasonable

hotel was the kickback hour which is from 5:30pm-7:30pm and they have free food and drinks (salad bar, hotdogs, nachos, soda, popcorn, free bar drinks) this made it easy on our non-park days to eat

very clean - friendly service - pool was excellent - great facilities for laundry - excellent bus facilities to the parks

free breakfast buffet, free drinks, huge pool , huge hot tub

rooms were large and spacious the hot tub / spa was sparkling clean and they provided more than enough towels in the

no privacy sign or information about resort

of activities for the kids

the free shuttle to disney

free shuttle to universal and room service is very good

the room was spacious, shuttle service to the disney parks was great

the wifi configuration could be simpler, use of a room number and last name, etc.

clean laundry on site for a longer stay staff very kind and engaging easy walk to disney

having the bar and cafe downstairs was nice at the end of a long park day

the gym is a bit small and could use more equipment

we are a family of 5, with 2 of our kids being teenagers, so it was very ideal for us to have separate rooms and multiple beds

great food, comfortable food, pool was great for the kids. only 15 min from disney.

it was nice to have laundry room downstairs

is great in this property, from sleeping accommodations, to free laundry, free breakfast and a super professional staff on all aspects , things couldn't have been

room was huge and it had a kitchen

offered gym,pool

we definitely plan to stay at this location again and bring the kids next time

room location, breakfast, washer and dryer

the breakfast the hotel provided was also something my kids loved, especially the mickey mouse waffles

very comfy beds, modern appeal, delicious breakfast (mickey mouse pancakes!)

when checking at the front we were greeted with complimentary candy for the kids and water breakfast was delicious we stayed 2 nights each day we had a different breakfast

the pool is cold. lol

the pool is too small

clean rooms, friendly staff and pool was very clean.

a staff member had to dry my clothes in the laundry room where you guys did the linen very ni e guy

pool area was very nice and the playground area perfect for our small kids

3 large pools and tons of hot tubs, cabanas, cafe, gym, theater, children's activities center & so much more

absolutely loved our 2 bedroom suite with jetted tub, screened balcony, full kitchen, laundry, living room area

he offered to take our bags to our room, pick us up with the golf cart whenever needed, and simply just made sure we were enjoying our stay

great quiet pool

shuttle bus is available to attractions with pre booking

laundry was 3$ to wash and 3$ to dry

accommodation was clean and accommodating to our needs pool was great especially as it was heated kids loved that

could of had an oven but beautiful kitchen otherwise

it has nice pool and 5 minutes from seaworld

the staff was super attentive, the heated pool and the spa were also very nice and the beds were really, really comfortable

spa is broken for the past week, breakfast is the same everyday, gym smith machine is partially working, a manager is barely available or present

glad to have an ev charger but could use a couple more as the one was always in use

the room they gave us was near the gym, elevator and walk area was noisy and could not sleep.

location, loved the breakfast accommodations due to covid we got a nice packed brown to go bag

facilities- pool and self laundry best location

very comfortable and love how friendly the staff was to my kids

wifi was terribly slow, unable to load simple web pages normally.

bed, good water pressure, quick walk to all things disney, splash pool for kids, hot tub, decent food for mom, good drinks for dad

lovely bar at reasonable prices, pool area lovely

on the positive side, the staff were friendly and helpful, and the hotel has both a pool and a gym, which is nice after long park days

kids loved game room and if you wanted a snack you had good choices loved it he pool area too

plus, my kids like to have a pancake before bed

the gym was nice and well equipped

not quite sure what we got for the $25/night resort fee other than wifi and a few packets of coffee in the room

the kids loved that

towels near the pool

personnel, gym, swimming pool, breakfast, rooms, property, parking, …

very comfortable beds and enough room for all of the kids

refurbished, bad maintenance (broken elevator, broken ev charger), not enough parking spaces, moldy shower

we also liked that the bar had a cheap happy hour

we only stayed one night but the facility was clean, perfect location and had a fabulous pool.

good wifi

hot, bartender was rude at bar, i asked to have the room decorated for a birthday- it was not, room service knocked on door multiple times even after late check out request

restaurant on property and room service

all appliances and kitchen utensils available

we were less than 15 minutes away from disney's maningate, a mini golf and dunkin were across the street and they just built a mcdonald's right by the hotel's main

the wifi was terrible and i didn'thave a signal on my phone.

clean & very friendly including the castaways bar tender he was awesome and friendly

also we prefer daily room service

for the most part was clean and orderly, featured coupons, awesome pool and hot tubs, had a small gym, super close to disney springs, has buses to go to

great location with walk to disney springs; good pools.

the kids enjoyed it but the credits to spy was an uneven number to the credits to purchase- so we have

location,pool, bed, shower, room layout, 2 of the restaurants, the market place,staff, hotel interior and

thought the market was a big help with being able to grab basic food and drink needs for the kids to help us

with a view of the fireworks very night, shuttles to the parks, great breakfast restaurant, guest laundry

the smell leaked into the room as well making it smell like dirty laundry

everything was great! my kids had a blast at the pool

smelled like a sweaty gym sock, valet losing our keys which then resulted in my two year old in the back seat of a cab

laundry self service facilities available

having the mini golf course on site

we ended up using the grill available during lunch and spending the entire day by the pool

the included sports equipment and mini golf was fab

the kitchen appliances nee d to be updated

it had a full kitchen equipped with everything you need to cook a meal there if desired

with a laundry kitchen and

room was great and spacious, the pool was clean and staff was great

apartments are huge with excellent beds, air conditioners,kitchen, etc

we cooked meals during our stay and did laundry too

there was a pool, and jacuzzi that also overlooked the lake and were excellent

we loved the kiddie water park and the pool area for our 2 year old

the pool area was great, the kids area and slides were perfect if you wanted the hotel shuttle would take you to the shopping

friendly courteous staff everything you could want from game room restaurants pool water park just a great

the bar closing early and no microwave in the room

the resort is very nice and the kids had a great time at the toddler water park

had rooms away from pool which was great for us because i think the noise might have been a little too loud with the tv

rooms were clean and comfortable, pool area and gym were amazing!

and spacious, lots of activities to do, friendly staff, good pool menu, great location for the parks but could easily spend a day just at the hotel, walking

grounds were pristine, we had the perfect view of the golf course , it was tranquil and quiet

i put notice the time we would arriving and asked for an early check in and we also called ahead when we were an hour away

condiments like salt pepper would be great in the kitchen

nice big rooms with kitchen and laundry room.

nice big rooms with kitchen and laundry room.

there's also a great pool at the hotel that the kids loved

there's also a great pool at the hotel that the kids loved

kids loved it

the chairs around the pool go very fast

the kids enjoy the large pool

the hotel is awfully elaborate and spacious with a wide array of services and amenities to make your time comfortable and relaxing as

the television remote in my room didn't work, as well as the laundry dryer

they had water fountains in the fitness room which saved us a lot of money in buying water throughout our

we especially appreciated the included breakfast, which had a great variety

this facility had a kids pool and better fitness center

fitness room is small

rooms were great traveling with kids they could watch their cartoons in one room and my wife could watch in the other room, the

i’d also suggest to open the pool at 7 am instead of 8

secondly the noise they had in every room was crazy betweeen dogs and kids trying to get through the door throughout the night was mind boggling

yes, but as a family of four with children, we count on the kitchenette, microwave, and fridge

very clean, nice gym, and location. i also enjoyed the breakfast options.

they need better service for breakfast 

pool area is perfect for kids to play, and the bbqs are super functional to spend the night outside

facilities are nice with a pool table and other fun games in the lobby

the bar is located in here and made our saturday night amazing

unique place. kids loved the games and pool table.

the view of the pool

please for kids and adults , we had fun at the water park, breakfast was awesome, team are helpful and

my sister thoroughly enjoyed the gym and pool

room service was super fast

water park, starbucks, grocery store, arcade, etc

room service was good

morning breakfast had a great selection

pool area was amazing. kids loved it. thanks for the room upgrade!!

and allow the families time to get all kids up and dressed to eat

breakfast was good - room was very big, clean and with new furniture - bathroom was very big - a

room was very comfortable and loved that they had laundry facilities on the property.

beds are super comfy (makes you feel like you're home), the staff is so friendly and their breakfast is delicious

the hotel had areas to hang out and play games, if you have kids i’m sure they would love it

i like everything about it will be back with kids

comfortable beds, fun amenities for kids, pet friendly and maintained very well, friendly staff, good and quiet location yet central to

we love the pool table, foosball table and connect 4 games were a big hit with our kids

2 bedrooms and the 2 bathrooms were a good size along with the balcony overlooking the golf course

appartement beautiful shower great kitchen great

loved the spaciousness of the apartment, the proximity to all the disney parks, the quiet pool and the option to use the bigger hotel facilities

location, golf, facility's, everything was awesome!!

location, great apartment with full kitchen, 2 bedrooms, 2 bathrooms, pool, screened patio, staff friendly, priced very fairly

location is great for visiting seaworld and discovery cove and an easy shuttle or cab ride for other parks

gym was mediocre- looked better in the pictures

everything, breakfast ud83eudd5e was fresh and delicious ud83eudd24

plus, my husband and i ordered beers from the pool bar and the beers were very hot and it wasn’t just one day

location, gym and breakfast were great

the pool was small, but nice and clean

it was too cold to visit the pool, but it looked really nice

the pool was pretty nice and clean

their pool is nice but i wish they had a hot tub.

nice area, pool, gym

we took advantage of the gym for morning workouts, very clean and not crowded at all

asked for salt and they said they don’t have access to the kitchen

breakfast almost similar menu daily

the fireworks from our room, great location and family friendly with hot breakfast, pool and gym

kitchenette in the room was really nice

the gym. the breakfast area. the room. the lobby. everything was great

everything. the breakfast was amazing. cleanliness awesome pool fantastic

loved the pool and bar

appreciated the front desk girl accommodating my early check in request

the treadmill at the gym was nice because i could keep my balance on it

location and pool

breakfast was awesome. staff made it better. the hotel exceeded expectations

the outside and pool area is very clean

pool

good breakfast (included)

water park and pool were awesome

the waterslide/jungle gym was a lot of fun for the kids, and the actual pool started at an inch of water and gradually

laundry is located 5th floor, must pay with card, 3

love how attentive the lifeguards were at the pool and slides

food was very good, the kids loved the pool area

location and the bar at the pool and food

when we went to the front desk about this upon check out, they stated laundry is done off site and if they find our towels they will mail them to us

two nice pools and fun activities for the kids in the courtyard

beautiful pool and outside area

that is was so close to everything nice pool loved that it had its own side for family’s with kids

shuttles didn't run consistently so it took me 30 minutes to get from my room to the front

no parking

wn to dish detergent and laundry soap lol) the drinks at the bar were delicious, the hot tub in my room was amazing

extra fees that i had to pay then i had to pay to get into the water park the extra fees should include the water

pool side bar

clean, friendly staff. great pool and water activities for kids

the connection to evermore giant lagoon and the private conrad pool

pool

clean, friendly staff. great pool and water activities for kids

food at breakfast buffet, the pool and grounds were beautiful

the outside rellings it's not safe for kids

pool was very cold but it's florida that don't happen all the time.

of the gym , give waters in the rooms, gym, wifi not good in coverage , it is safe place but better add

perfect if traveling with small kids

the gym had only a few pieces of equipment, most of which did not work

recent stay at this hotel was fantastic, with a beautiful pool that the kids enjoyed

with carrying luggage and having kids was very difficult

did not like the many unattended kids running around and shouting, or playing hide and seek on my floor at night

red's deli was very pleasant with lots of food options and room service was very reasonable and quick

location, location! th pools and we loved the room.