wifi and the facilities worked very

the hotel was clean, pool was nice and water was right temperature. rooms were very nice.

the heated swimming pool

pool temperature, music

the pool an services

isn t friendly or sensitive to your needs, the food was awful, the servers took too long the pool is too small for the amount of people staying, the shower and bed were super uncomfortable

there’s also no internet in the rooms or the breakfast area, which is very frustrating

hotel, friendly & helpful staff, delicioso and variwd mexican breakfast, waking distance from water park and numerous dining options, nice

lovely garden and pool area

don'tfreezing pool

and variwd mexican breakfast, waking distance from water park and numerous dining options, nice pool

except for a couple of times where we stayed at bed and breakfasts, my sister and i have pretty much always stayed with family in the town since we were

we also really liked visiting the swimming pool and restaurants nearby

the lobby, starbucks, breakfasts options and bar service.

like something left from the 90's, the play area was extremely noisy - the pirate ship at the pool was imo directly dangerous, as it was super slippery, i myself was about to slip when

and that the tiles in the bottom of the children's pool were loose

were no rules for the common areas such as the swimming pool and breakfast

the garden view from the room was beautiful, the garden is a nice addition to the pool area, where there is nice and tranquil (especially since the company guest were not around)

location location location and the pool but it was closed

pool was being repaired; but the made everything they could to keep us happy and to make sure we

larger pool with slides for the kids was great

no fridge available in the room, we had a deluxe room with a small pool in the terrace but the room was too small

spa is really good (ask for claudia for massages), the swimming pool is very funny and the service (+)great food the spa is awesome

k for claudia for massages), the swimming pool is very funny and the service is quite good

the word magical comes to mind, we did the hydro pool experience followed by a rodavento classic massage

you could hear from your room kids playing at the pool

the pool was cool all the time

a common issue with people using iphone which i believe seems strange because it worked at the pool

first, the spa is incredible

facilities, warm pool, kind people and nice rooms, although not the very best food but you can go a lot of good

it includes parking as well for free

the heated swimming pool and excellent fitness center

i would have rated the stay exceptional except for the restaurant and pool service

very nice garden and good play area for small kids < 5 years.

nice garden, pet friendly, private parking - ok

hotel is esay to reach by car and it has plenty of parking space

pool doesnt have heater yet (they already bought the heater (june, 2018), they will install it very (+)inside and out, and the view is something out of this world, you can watch the sunset from the pool area (-)cleaninless could be better and the pool so small and cold water (-)water pool (heater was off - by mistake, supposedly), shower run out of hot water in 3 minutes (+)com give false impression, for example the pool is in reality tiny (+) small as a shoe box and did t delivery what they advertised pool it's durty small and very

scenery is beautiful, the service excellent, the spa is very good

no mini golf no bicycle noise

we booked a golf course view room and got a totally different dull one with no views at all.

pool golf course

great golf course, very clean rooms, nice pool, excellent food.

it has a nice swimming pool, jacuzzi and sundeck overlooking the valle de bravo lake

perhaps cause we were sat at the pool level on the ground floor and despite we were keen to tip the waiter

nice pool area

no elevators for baggae or valet parking services

maybe a bigger parking place

the hot tub and pool feel a bit grimy.

pool area and friendly personal

facilities, pool, etx

the pool and the restaurant, both were amazing!

our room was located at the exit of the bar/terrasse stairs and it was extremely noisy

flexibility on dates changing, the spa is not at the hotel the bed are not that

i scheduled a spa treatment at rodavento and they arrange a transportation service for free

very nice bar and roof pool. nice and elegant facilities

went to the spa for the most marvelous spa experience i have ever had at a very good promotional rate

good place for children due to the swimming pool but if you want tranquility this is not the place if you are

pool is not heated, as advertised

pool towels seemed to be provided to guests who insisted but not readily available

good location, friendly staff, on site parking

we did not have breakfast

strong wifi

the breakfast is excellent, it is clean, it has a nice rooftop to chill and meet other travellers

wifi strong signal for online meetings

great atmosphere, comfortable dorms and nice staff. super breakfast and social areas.

there is a small comunal kitchen, breakfast was good and the terrace has a view over the lake

doesn t specifies that there isn t parking and instead you have to leave your car at the valet which unfortunately in mexico is not a

even though there is valet parking, you can create a traffic jam in just one minute

the people were very helpful and even once did our laundry for us for free

the rooftop restaurant and bar were excellent amenities

bar with fireplace was also nice, service in the restaurant - perfect

pical

impeccably clean room and swimming pool

pool

it's mexico so it can be better sound proofed. church firrs cannon. people make noise in pool

the place has a parking lot, so you can leave your car there and just walk everywhere in the village

no food on site, no other amenities but a small freezing pool, that i actually ended up using for ice plunging

spa staff were really good a their job

we also used the spa and we lovet it

however i really liked the stay, service is excelent, room service and breakfast are incredible

nice spot for parking

laundry facility across the street

cold pool

had a great stay at this hotel - we loved the pool and deck area, the private balcony with hammock swing and the easy walk to the lake and centro

spa service next door a bit pricey but nice amenity

a lovely view, nice pool area, good restaurant and service.

the rooms were spotless and the pool was relaxing

pool is not heated

clean and well-kept loved the swimming pool (although it was cold!) free breakfast helpful staff

nice, clean place , with beautiful garden and large swimming pool

the layout. the garden . the pool. comfortable bed.

lovely pool with lounge chairs to unwind from the day

the tiles were all loose, so that it was dangerous for our kids to play

no wifi in the room so plenty of time to be alone with your thoughts while enjoying a private pool,

fully included breakfast for that money, it is a bit loud in the night, partially because of the pool in each room, and partially because of the very loud street

spa was disorganized and the staff were inattentive

quiet comfy nice people. the pool and hot tub need updating.

the kids enjoyed the swimming pool and the food was good quality