wifi and the facilities worked very

the kids enjoyed the swimming pool and the food was good quality

pool

nice property, well groomed garden, great pool, extremely friendly staff, good and healthy breakfast

pool is not heated

the water being cold, the pool is very clean and a good size

have a nice good looking pool but we didn't use it

the pool is great and the breakfast is really good

pical

the place has a parking lot, so you can leave your car there and just walk everywhere in the village

it's mexico so it can be better sound proofed. church firrs cannon. people make noise in pool

impeccably clean room and swimming pool

walking distance to zocalo and plenty of restaurants and private parking across the street- lo recomiendo mucho, un meson encantador

parking lot definitely needs lots of attention, without having to mention that if you have a full

near downtown, with parking, nice staff, gorgeous rooms, good breakfast, spectacular vibe it was better than i

lovely clean hotel with amazing breakfast

and prices - great service and friendly staff - very good location - easy access with private parking space

no food on site, no other amenities but a small freezing pool, that i actually ended up using for ice plunging

the woman at reception was warm, welcoming and they offered valet parking

the people were very helpful and even once did our laundry for us for free

bar with fireplace was also nice, service in the restaurant - perfect

the rooftop restaurant and bar were excellent amenities

doesn t specifies that there isn t parking and instead you have to leave your car at the valet which unfortunately in mexico is not a

you could hear from your room kids playing at the pool

the pool was cool all the time

el spa y los paisajes

no sauna, no swimming pool for adults

also, we asked for a mattress on our bed at the pool, and we had to wait 45 minutes for them

advertisement on the spa hot tub amenity the water was cold the hotel is old and poorly repaired it was horrible for the

no elevators for baggae or valet parking services

the process to get the pool towels was a overcomplicated, they could probably make it simpler.

street noise , noise from the restaurant and the pool

there was plenty of parking

pool doesnt have heater yet (they already bought the heater (june, 2018), they will install it very (+)inside and out, and the view is something out of this world, you can watch the sunset from the pool area (-)cleaninless could be better and the pool so small and cold water (-)water pool (heater was off - by mistake, supposedly), shower run out of hot water in 3 minutes (+)com give false impression, for example the pool is in reality tiny (+) small as a shoe box and did t delivery what they advertised pool it's durty small and very

nice garden, pet friendly, private parking - ok

hotel is esay to reach by car and it has plenty of parking space

our room was located at the exit of the bar/terrasse stairs and it was extremely noisy

from the security staff), the room(super clean), the facility(the garden, the hammock, the pool), wifi, water pressure, he food(everything we've ordered was delicious), the garden

very nice bar and roof pool. nice and elegant facilities

went to the spa for the most marvelous spa experience i have ever had at a very good promotional rate

from the security staff), the room(super clean), the facility(the garden, the hammock, the pool), wifi, water pressure, he food(everything we've ordered was delicious), the garden (-)pictures of the pool are misleading (+) we hung out by the pool all day and the view is spectacular (+) the roof top pool and restaurant had an exceptional view towards valle's rooftops and cathedral, the water was (-) dog were in the restaurant and by the pool (-)pool is very small (+) beautiful rooftop bar with a nice pool with a view (+)location, view, pool area, bedrooms, staff (+) we also enjoyed couples massages and the terrace pool (-)pool doesn t open until 10, and with a toddler we would ve been up there as early as 7am if we

beautiful views and the pool was great for a family with children

didn't like that we couldn't use the pool after 9 pm

pool is not heated, as advertised

good location, friendly staff, on site parking

the rooms are very cozy and the view from the pool is amazing!

there is a small comunal kitchen, breakfast was good and the terrace has a view over the lake

but comfy, the terrasse is beautiful with a stibine view on the lake last but not least : the breakfast is big and delicious

esh fruits, pan cakes, cereales, toasts

i have to say breakfast here is exceptional, i stayed there for 3 nights and i got different breakfast everyday

great breakfast, friendly staff

pool area and friendly personal

the hot tub and pool feel a bit grimy.

the pool and the restaurant, both were amazing!

facilities, pool, etx

the rooms were spotless and the pool was relaxing

love that there is a bar and restaurant on site with awesome staff - gracias gabriel

the hotel had a wonderful restaurant and spa as well

had a great stay at this hotel - we loved the pool and deck area, the private balcony with hammock swing and the easy walk to the lake and centro

spa service next door a bit pricey but nice amenity

in-room pool is good

so you need to leave the window open at night to avoid the extra heat coming from the pool in the room

quiet comfy nice people. the pool and hot tub need updating.

in my personal opinion, this type of resort is noy ideal for kids.

place is beautiful and right on the waterfront. spa facilities and massage was amazing!

room service included anything in the restaurant menu and coctails

only complaint i have is about the pool - the tiles are falling off all over the pool

here is why : - it is quiet - the rooms are warm in winter - the swimming pool is well heated - the breakfast is fantastic - the price outside of weekend is fine - the staff

the pool area for the kids was great

and pool service was not good

great golf course, very clean rooms, nice pool, excellent food.

pool golf course

food regular, but bar and restaurant is a very nice place to spend time

was very comfortable, great water pressure in the shower, food was excellent, spa services were excellent and easy to get an appointment

pool was great, didn t get a chance to play golf.

location, helpful staff, clean standard room, good breakfast, near several restaurants, and within walking distance of many sights

the breakfast was delicious

it had a good location, and a very nice breakfast included.

they have off-street parking and a decent breakfast

rooms were smaller than expected. they charge breakfast for children.

the room service, they disconected all electrical systems tv.

there s no minibar but they have good room service.

in wifi the free coffee tea and cookies in the middle floor hallway and my wife love the 24 hours room service that it does cost a bit more but the food it's delicious

wifi is not good

love the comfortable rooms the very fast and easy to sign in wifi the free coffee tea and cookies in the middle floor hallway and my wife love the 24 hours room

plus there's room service for both food and alcoholic drinks

breakfast was only a few type of scrumbled eggs and fruits

breakfast was great also anything aditional is good priced and tasty

friendly staff, clean facility, breakfast, parking

rooms were comfortable, staff helpful and the free breakfast a bonus

location + parking lot in basement +

yes breakfast was good good service the beds were clean comfortable

breakfast is just fine

the rooms where so. big the breakfast yis good

big beds, nice bathroom, close to the airport, parking.

room was a little noisy at times, the breakfast food wasn't great and there are no clear sings outside the hotel

doors pointed inside and were protected by amiable security both going into the hotel and at the parking

breakfast is fine, but with more variety it will be more attractive.

the indoor pool

hair dryer which would have been useful after the lovely early morning swim i had in the heated pool

was super clean and late check out as well

of the bellboys is bad, the hotel is too little, the rooms are too narrow, and the place for breakfast too, it doesn't have enough space for all the visitors

the breakfast always had the same options. the channels on tv were limitated.

i would say just breakfast

good breakfast and friendly service

breakfast items (eggs, oatmeal, etc) were barely warm, almost inedible

breakfast buffet included - comfortable beds available - hot water immediately - parking place in

poor menu on breakfast

breakfast could get better

breakfast could be

bar with alkoholo / soft drinks on reception

protected parking

location, parking lot, starbucks

of the hotel was very friendly and nice pool was clean and warm rooms were clean and

breakfast is very expensive!! 400 pesos. for 200 you buy a steak dinner

breakfast was supper well served, presented and delicious. employees were more than helpful

is not many different option for breakfast but if you ask them they are trying to prepare what you request

the breakfast buffet, not very good quality in general, dry beef fajitas, dry sframbled eggs.

fruits at breakfast was the highlight of this staying

well this needs some improvement we went down for breakfast at 9:30 and everything was gone

the staff were amazing and the breakfast was pretty good, the room was clean.

cleanest friendly location breakfast delicious

breakfast time and no 24-hour room service

better breakfast

a different hotel, with great staff, warm indoor swimming pool, great jazz music, super nice bath, and really pleasant gardens

the whole pool area is heated to a perfect temperature and the kiddie splash pool is nice and warm

entire gym needs to be remodeled and new equipment is a must, as the entire equipment is outdated and some

the pool is cold the spa has no employies

the bar was very nice where i enjoyed a margarita and cappuccino

breakfast started rather late

the breakfast is far from standard

excellent service, very comfortable room, amazing breakfast

i liked the thin pillows. early breakfast,

the breakfast was really good during our stay

the room was comfortable, spacious, and clean. we also used the gym, which was well-equipped.

some yoga mats in the gym would have been nice

the pool was climatized and the staff was really kind

good room and facilities (gym)

the indoor pool is very nice you have safe and coffee machine, but they dont refill the coffee capsule, only

we enjoyed the gym and the pool and its very close to a big shopping center so we were able to buy fresh food

breakfast was not good, it didn't like me.

beautiful interior , clean, friendly staff, good breakfast

the brief time of breakfast.

room, pool, gym. snack time at evening, breakfast.

the breakfast was really nice. had a big variety of dishes to choose from.

good value and close to the airport. breakfast was provided as was an airport shuttle.

nice, clean accommodation good facilities breakfast was ok, wifi worked

breakfast selection, the housekeeper service was very friendly and efficient and the window view

guarded parking free of charge

hotel was overall disappointing and the one positive was the service in the bar

much everything, except the breakfast, which was good

was good, but the restaurant was closed, had to sit in a booth next to the bar and reception area

breakfast was good, but the restaurant was closed, had to sit in a booth next to the bar and

breakfast was very good including incredible chilaquiles (i think this is how it's spelled)

fresh and delicious breakfast with a variety of options to choose

the place was mostly clean and near the shopping mall. free coffee and breakfast!

breakfast was not complete. but everything else was ok.

they were not prepared for the amount of people at the breakfast

complete breakfast, great accommodations for the price

delicious breakfast

the hotel and rooms are super clean, the beds are very comfortable; the breakfast was great; and staff was friendly

parking is secure and the hotel is easy accessible

bed was very comfortable. amazingly quiet room. breakfast very good.

breakfast included was disappointing and the space to seat and eat was crowded

breakfast was very good and room was clean and comfortable

wifi sucks the breakfast is more a less the maids service is good the tv service sucks the hot

the reception staff is really good their room service is really good

very bad wifi, can't stay online for more than 5 minutes

wifi sucks the breakfast is more a less the maids service is good the tv service sucks the hot water works like

breakfast is always good, staff great

the breakfast was good too, but with more options could be better, like having only egg whites

the breakfast was mediocre though, fruit not ripe

close to a shopping mall, breakfast included

coffee in the breakfast corner taste like soap.

parking attendant was great

very basic but spacious room . private parking available