wifi and the facilities worked very

also, we asked for a mattress on our bed at the pool, and we had to wait 45 minutes for them

the spa is spectacular! love it. the whole experience was great!

i visited the spa and had a facial and massage which were both excellent

first, the spa is incredible

spa closing at 5pm does not make sense

pool doesnt have heater yet (they already bought the heater (june, 2018), they will install it very (+)inside and out, and the view is something out of this world, you can watch the sunset from the pool area (-)cleaninless could be better and the pool so small and cold water (-)water pool (heater was off - by mistake, supposedly), shower run out of hot water in 3 minutes (+)com give false impression, for example the pool is in reality tiny (+) small as a shoe box and did t delivery what they advertised pool it's durty small and very

nice garden, pet friendly, private parking - ok

hotel is esay to reach by car and it has plenty of parking space

the heated swimming pool and excellent fitness center

the pool was warmed and the size made it so that you feel it's all yours

cleanness, the gym is well equipped

and pool service was not good

very nice garden and good play area for small kids < 5 years.

it has a nice swimming pool, jacuzzi and sundeck overlooking the valle de bravo lake

good view of the lake clean pool

the hotel is beautiful, the temperature pool was perfect and the room view was amazing.

i liked the lake and mountain views. i also enjoyed their food, swimming pool and jacuzzi.

the view is really nice and the pool was very relaxing. there where no people, though.

was great, the staff at the restaurants, reception and spa were amazing

a closed complex - very safe for kids

sic electronic) at 5:30 am. impossible to sleep.

scenery is beautiful, the service excellent, the spa is very good

nice staff, awesome breakfast, great spa facilities and personnel

facilities, pool, etx

pool area and friendly personal

the pool and the restaurant, both were amazing!

the hot tub and pool feel a bit grimy.

from the security staff), the room(super clean), the facility(the garden, the hammock, the pool), wifi, water pressure, he food(everything we've ordered was delicious), the garden (-)pictures of the pool are misleading (+) we hung out by the pool all day and the view is spectacular (+) the roof top pool and restaurant had an exceptional view towards valle's rooftops and cathedral, the water was (-) dog were in the restaurant and by the pool (-)pool is very small (+) beautiful rooftop bar with a nice pool with a view (+)location, view, pool area, bedrooms, staff (+) we also enjoyed couples massages and the terrace pool (-)pool doesn t open until 10, and with a toddler we would ve been up there as early as 7am if we

went to the spa for the most marvelous spa experience i have ever had at a very good promotional rate

i scheduled a spa treatment at rodavento and they arrange a transportation service for free

very nice bar and roof pool. nice and elegant facilities

the service was great as were the bar and restaurant

good place for children due to the swimming pool but if you want tranquility this is not the place if you are

rooms are situated by a pool and other people partied late at night

pool towels seemed to be provided to guests who insisted but not readily available

beautiful views and the pool was great for a family with children

good location, friendly staff, on site parking

the pool is great and the breakfast is really good

impeccably clean room and swimming pool

pool

pical

the place has a parking lot, so you can leave your car there and just walk everywhere in the village

the rooftop restaurant and bar were excellent amenities

bar with fireplace was also nice, service in the restaurant - perfect

even though there is valet parking, you can create a traffic jam in just one minute

the woman at reception was warm, welcoming and they offered valet parking

the people were very helpful and even once did our laundry for us for free

great breakfast, friendly staff

the breakfast is excellent, it is clean, it has a nice rooftop to chill and meet other travellers

great location, super helful staff, good breakfast, home feeling, nice community

esh fruits, pan cakes, cereales, toasts

but comfy, the terrasse is beautiful with a stibine view on the lake last but not least : the breakfast is big and delicious

no food on site, no other amenities but a small freezing pool, that i actually ended up using for ice plunging

obligated tip for the guy who washed my car without asking, he close a bit the parking lot door, and he opened until he saw i ll give him a tip, that s not polite at all,

a quaint meson and restaurant- a little oasis, a very comfortable place to sit and have a meal- breakfast was great, a very nice choice

clean comfortable beds, very good breakfast

spa service was very comfortable

jungle atmosphere, comfortable room, clean and there are a parking lot

the hotel had a wonderful restaurant and spa as well

a lovely view, nice pool area, good restaurant and service.

love that there is a bar and restaurant on site with awesome staff - gracias gabriel

the rooms were spotless and the pool was relaxing

spa service next door a bit pricey but nice amenity

nice property, well groomed garden, great pool, extremely friendly staff, good and healthy breakfast

clean and well-kept loved the swimming pool (although it was cold!) free breakfast helpful staff

have a nice good looking pool but we didn't use it

the layout. the garden . the pool. comfortable bed.

the water being cold, the pool is very clean and a good size

the kids enjoyed the swimming pool and the food was good quality

was very nice except for the fact that no one can give you the spa prices, there s no spa menu in the room and no one ones those

spa treatments and temazcal was definitely worth the trip to valle de bravo

very good spa too

so you need to leave the window open at night to avoid the extra heat coming from the pool in the room

wifi in the room so plenty of time to be alone with your thoughts while enjoying a private pool, room service and a beautiful view of the lake

location, helpful staff, clean standard room, good breakfast, near several restaurants, and within walking distance of many sights

the breakfast was delicious

it had a good location, and a very nice breakfast included.

they have off-street parking and a decent breakfast

rooms were smaller than expected. they charge breakfast for children.

the room service, they disconected all electrical systems tv.

there s no minibar but they have good room service.

in wifi the free coffee tea and cookies in the middle floor hallway and my wife love the 24 hours room service that it does cost a bit more but the food it's delicious

wifi is not good

love the comfortable rooms the very fast and easy to sign in wifi the free coffee tea and cookies in the middle floor hallway and my wife love the 24 hours room

breakfast was only a few type of scrumbled eggs and fruits

breakfast was great also anything aditional is good priced and tasty

friendly staff, clean facility, breakfast, parking

rooms were comfortable, staff helpful and the free breakfast a bonus

location + parking lot in basement +

plus there's room service for both food and alcoholic drinks

better breakfast

the breakfast very delicious, and workers very friendly, they make me feel like i'm home

breakfast

breakfast time and no 24-hour room service

everyone was very nice and helpfully breakfast was delicious

figure out how to get in, no signage, entrance is a starbucks parking lot

was according to what you expect from a good hotel; complimentary shuttle service from the airport, professional staff at the desk and a clean and spacious hotel

comfortable bed and pillows. good room service

doors pointed inside and were protected by amiable security both going into the hotel and at the parking

the breakfast tacos are amazing. the staff was very helpful and friendly.

breakfast could be

poor menu on breakfast

breakfast was delicious with many options

breakfast items (eggs, oatmeal, etc) were barely warm, almost inedible

breakfast buffet included - comfortable beds available - hot water immediately - parking place in

of the hotel was very friendly and nice pool was clean and warm rooms were clean and

breakfast is very expensive!! 400 pesos. for 200 you buy a steak dinner

breakfast was supper well served, presented and delicious. employees were more than helpful

is not many different option for breakfast but if you ask them they are trying to prepare what you request

the breakfast buffet, not very good quality in general, dry beef fajitas, dry sframbled eggs.

fruits at breakfast was the highlight of this staying

the heated swimming pool

the pool an services

pool temperature, music

the hotel was clean, pool was nice and water was right temperature. rooms were very nice.

isn t friendly or sensitive to your needs, the food was awful, the servers took too long the pool is too small for the amount of people staying, the shower and bed were super uncomfortable

except for a couple of times where we stayed at bed and breakfasts, my sister and i have pretty much always stayed with family in the town since we were

don'tfreezing pool

and variwd mexican breakfast, waking distance from water park and numerous dining options, nice pool

the pool was clean and large enough to swim laps

breakfast hours started too late

very friendly staff and the breakfast was delicious.

the rooms where so. big the breakfast yis good

breakfast is just fine

big beds, nice bathroom, close to the airport, parking.

yes breakfast was good good service the beds were clean comfortable

the breakfast always had the same options. the channels on tv were limitated.

of the bellboys is bad, the hotel is too little, the rooms are too narrow, and the place for breakfast too, it doesn't have enough space for all the visitors

and the breakfast dissapointed me, the orange juice was basically water mixed with a box of fake juice and

was super clean and late check out as well

good breakfast and friendly service

the lobby, starbucks, breakfasts options and bar service.

like something left from the 90's, the play area was extremely noisy - the pirate ship at the pool was imo directly dangerous, as it was super slippery, i myself was about to slip when

were no rules for the common areas such as the swimming pool and breakfast

the garden view from the room was beautiful, the garden is a nice addition to the pool area, where there is nice and tranquil (especially since the company guest were not around)

and that the tiles in the bottom of the children's pool were loose

bar with alkoholo / soft drinks on reception

protected parking

location, parking lot, starbucks

we also really liked visiting the swimming pool and restaurants nearby

location location location and the pool but it was closed

k for claudia for massages), the swimming pool is very funny and the service is quite good

the pool and the gardens

larger pool with slides for the kids was great

swimming pool in the room ... not as good as expected. doesn t worth the extra !

spa is really good (ask for claudia for massages), the swimming pool is very funny and the service (+)great food the spa is awesome

a different hotel, with great staff, warm indoor swimming pool, great jazz music, super nice bath, and really pleasant gardens

pool and gym good juices for breakfast

room was big, gym is big as well which is good

the pool is covered which was a surprise but actually a bonus as were protected from the sun

the pool is cold the spa has no employies