everything pool

friendly staff, cleanliness, free breakfast, 24 hour coffee available.

breakfast was great! rooms were clean! staff was accommodating.

pool area was beautiful and breakfast was delicious

the room was comfortable and the variety of food available for breakfast was excellent.

breakfast room was very well organized and the food was cooked to prefection, the room was

everything was very good. staff was very helpful. jacuzzi and pool were nice. thank you.

quiet. clean. breakfast was average but better than most.

pool area needed to be cleaned up

excellant overall except breakfast. not much done to entice you to ear--we passed on this.

should have let people know that the pool and hot tub were not available to use

tea bags , no hot food such as eggs, bacon, sausage, and no splenda sugar only regular sugar, pool was very cold not heated

here same day i booked my terrible experience and got a comfortable room with a pool for 2

we wanted a hotel with a pool so the kids could swim

the air conditioner was in the way its a bummer that the hot tub isnt there anymore, the pool is freezing

super friendly staff check in and out. great breakfast cant beat the price i paid

pool was not what was on website

wonderful continental breakfast

staff was great pool and hot tub were nice location was great very quiet and peaceful

the breakfast selection could be better too

very clean, modern hotel. breakfast was nice, 24/7 coffee.

free breakfast with grab and go options

breakfast was a good spread

the breakfast was great! i really liked the gym and the overall cleanliness of the hotel.

did not have any breakfast

clean, well maintained, and perfect location for our needs. breakfast area was nicely kept.

the only thing i missed was a breakfast meat

it was super clean, the staff was super friendly and the complementary breakfast exceeded our expectations

very clean, walking distance to food and entertainment, great hotel pantry, and indoor pool and hotub

quiet, clean and comfy room; good breakfast options; fitness room had well-working machines; nice location with eateries and shopping

rooms are nice hot tub / pool all great

very clean, breakfast was good and the pool was nice

swimming pool, free breakfast, proximity to baseball fields.

pool

comfort, wasn't noisy, good breakfasts are back, and price was right

great parking. super comfortable beds and linen. great value. quiet.

plenty of parking available in the large parking lot

room service

being told at check in of a $100 deposit per night for incidentals like room service etc.

the indoor pool was also a nice option if we didn t want to go to the waterpark

pool area had 5 kids that were not supervised

were a little hard, and the pool towels kept running out

young kids screaming the halls at 2am. police activity early in morning.

my kids love the pool is open late .they had a great time.

the room was comfy and the breakfast had good options.

next time i might take advantage of the pool and/or hottub

pool, and fitness equipment

pool was nice room was clean & updated breakfast was delicious!

hotel breakfast buffet - cereals, fruit, breads / bagels / pastries, scrambled eggs, sausage, bacon,

staff was very accommodating, allowed us early check in

breakfast pool

awesome pool, hot tub and gym

breakfast pool

breakfast and hours for pool

awesome pool, hot tub and gym

staff very friendly, room very clean, pool hot tub sauna great, quiet

staff, pool area, location, room but most of all the staff was so helpful and friendly.

pool. breakfast

poor breakfast- not much variety and not hot

customer service, the continental breakfast was superb

clean nice staff good breakfast

indoor pool gym room free wifi and breakfast

not knowing there was detergent for the laundry room at the front desk.

loved the pool and spa

bed bug infestation in room 101. hot tub permanently capped off. no laundry facility as stated.

used the pool/hot tub which was clean and relaxing

they made the experience with myself and my four kids perfect

breakfast was the best i have had at a motel, options were many and quality and quantity was great

great location. walking distance to downtown area. pool, breakfast and fitness room.

more outside seating off the pool area.

the breakfast had many options and was delicious

pool was great! staff was nice, everything was perfect!

the staff were amazing, great breakfast, hot tub and pool we?re up and running beautifully

good breakfast, comfy beds, friendly staff, happy hr monday thru thursday.

the pool and hot tub area is beautiful

beautiful shower with loads of room has just one teeny, tiny shelf just big enough for a bar of soap so no room for shampoo, conditioner, etc

kids in the pool area were running, and constantly throwing balls over to the hot tub, just about hitting us

pool & overall condition.

you would have to order via room service, and i thought it was a little pricey

very beautiful inside, wish the bar was open on the weekends.

free breakfast

clean ,spacious room, including lobby and breakfast area

easy to get to. room was clean. breakfast was great. staff great.

breakfast was great

location. clean. excellent breakfast selection and good food.

gym / layout of room / amenities

great sort bed , slept well, loved the coffee, didn't go to breakfast

plenty of options for free breakfast

breakfast room outdoors grill fireplace

complimentary breakfast was amazing

party was 4 adults and 2 kids

pretty gross especially with two kids and a two yr old that touches everything

big, spacious lobby, and a bar right off of it, made for friendly, lively conversation time, or you could find a cozy spot in

there was a lot of young kids for a tournament but the hotel assured me that if i had any problems to let them know

kids and adults arguing in the room next door and hallway until 1 am along with door slamming and

breakfast was great

didn’t have breakfast because i was late getting up.

we didn’t have breakfast on sunday morning because we were meeting family out

breakfast is back

clean, comfortable, very nice staff, great breakfast, great coffee. would stay here again

pool was open, great morning breakfast friendly staff

the pool was very cold. maybe have a heater installed to warm it up a bit. my only complaint.

very clean great breakfast awesome staff

and helpful personnel, great breakfast, clean rooms nice set up of hygene products and easy access to elevators

the breakfast was wonderful and the staff was nice. thanks

had a living room area and full kitchen which was excellent

went to the pool an hour before it closed on a monday night and had the whole pool to ourselves

we went to the bar for a custom drink after the game

loved the bar area, which also served food, making it convenient after a long day of driving

loved kitchen and laundry

the kitchen and how friendly most of the front desk people were.

i love the kitchen setup. you have a fridge , microwave, and 2 burners to prepare your meals.

friendly staff clean rooms the drains worked well the vending machines worked and the kitchen was nice and clean thank you

kitchen is too big, since there are no dishes, pans, or silverware

freezing in the washroom by the pool. also in the fitness room.

hotel bar and room service hours end at 11 pm

parking lot was not well salted after heavy snow fall. tricky to walk on ice.

parking good, front desk staff friendly and fast, room clean and great amenities, cleaning lady was

goood indoor lap pool and jacuzzi

it's very new. everything was amazing. even the pool was open.

the staff from front desk to bar were friendly and helpful. beautiful pool area

the beds were so comfortable and the breakfast was fantastic.

courteous staff, clean , wonderful room, very nice breakfast, close to everything & my work.

the fitness center and swimming pool were an added bonus for my stay

huge pool for my son, pet friendly for only $10

longer pool hours ;-)

the hotel was well stocked with anything i needed, had free laundry services, breakfast, and was very reasonably priced

the kitchen in the room, the hot tub and pool, the fitness center and that they offered laundry

pool was great

loved the kitchen in the room

i liked the decor in the lobby area, the pool was nice, i like that you have 24hr fitness and laundry facilities

breakfast area very clean and has everything you need for breakfast

the pool was perfect for our kids

loved thw room full kitchen and the updates

the breakfast could have been a bit better overall.

newer hotel. breakfast was better than most

the room was great and the kids loved the fitness center.

the room was great and the kids loved the fitness center.

excellent breakfast

breakfast's hot food wasn't a great selection, but hey, it's free--and that's okay

was a lot of kids there at the time of our stay and it was a bit noisy with them running in the

also breakfast was good

rooms were nice and breakfast was great

loved the breakfast but the lady working in the breakfast room was kinda rude rushing everyone to finish

hotel with a generous happy hour and free breakfast

great bar tender and selection

pool was heated, food was great, room was clean

rooms are fantastic! hotel reception & breakfast are both outstanding

great happy hour and breakfast

we were never told prior to arrival, nor upon arrival that the restaurant and bar were closed

was so cold out by the pool that i didn't even go out there i really wanted to use the pool and hot tub it was like they

pool area and cleaning atmosphere

pool area was not open

the gym and pool areas

the kitchen was well equipped and fully functional for our needs

it was very quiet. the breakfast was amazing. the staff was very friendly and helpful.

the room set up was super cool! i loved the little kitchen area and the pull out sofa.

everything was great! very cute place. nice staff n guest. breakfast was very satisfying.

the hot breakfast was delicious

pool fresh and clean rooms great and quiet

that because of covid the pool/hitting was closed.

the size of the pool/whirlpool.

friendliness of staff, the water and coffee in the lobby, the very comfortable lobby, and the bar and grill

friendly staff...delicious food...very clean...loved the pool and hot tub

was ok i really like that the pool and the fitness center is open but i didn't like the fact that my 1st room flooded i flush the toilet and

the laundry is convenient

the pool was on the smaller side, but we had it to ourselves for a few hours which was very nice

just wished the hot tub was open , but was fine with the pool.

the pool wasn't warm enough.

spouse enjoyed the pools and fitness center while i was in training

it was clean and had a nice bar lounge area.

we both enjoyed the bar and coffee area

and last time staying there … the room wasn’t cleaned right didn’t get any sleep do to kids running up and down the halls …

the room itself, and the fitness center

excellent breakfast

clean nice little gym nice pool very nice lady at counter nice and quiet stay relaxing i highly recommend this place

breakfast was great. lots of options for everyone to enjoy.

breakfast was excellent. wonderful and delicious choices to choose from.

great staff. weekday breakfasts were very good. comfortable beds.

breakfast was okay, and i could had more options and food out

breakfast was more than adequate

clean, excellent customer service and great breakfast

the breakfast was okay! expected a little more protein?

easy, clean, friendly seamless experience, good breakfast

found the gym adequate and clean

my grandkids here for the easter weekend and we all had a great time

the hotel lobby was also very spacious and the bar area so relaxing

parking was limited . long distance from the room.

the spa and fitness center were great too

it exceeded my expectations in terms of decoration, christmas activities for kids, live music at the bar on the 24th and very good food - both in the special dinner and also

love this property good to stay with family and friends especially when you have little kids

the club bar overcharged our credit card by about $60

great property, excellent room, great for traveling with kids / family. highly recommend!

no longer have recycling bin in room, nor is a recycling dumpster available anymore in the parking lot

listing for this did not specify that this had a kitchenette, nor laundry

clean rooms. friendly staff, nice indoor pool. and decent complimentary breakfast.

the pool was clean and user friendly

location, cleanliness, breakfast and the pool.

nice breakfast buffet included, with everything we could want

pool looks great, but didn't get a chance to use it, though others looked like they were having a

pool should be bigger :)

the pool is so tiny and indoors. the hotel is 15 minutes away from lake geneva.

breakfast was great, the area was clean and well-kept

breakfast was great- cheesy omlettes, bacon, sausages, pancake maker, muffins, cinnamon rolls,

friendly staff, and the free breakfast was outstanding

the kids enjoyed the pool

nice little gym and breakfast area.

the kids enjoyed the pool

the pool was a little cold for my taste.

the pool water was a little too chilly. and the towels for the pool should be larger towels.

room was very nice, enjoyed the pool, wish the inside pool was a little bit warmer though, and some kinda vacuum or broom in room

enjoyed the water park and spa service

kids were having a blast at the waterpark , it’s big enough for pre teen kids

nice to also have access to gym at the grand even though we stayed at trl

great for families with smaller kids, water park fun and not too crowded.

didn't use breakfast but the room used for that looked very nice.

breakfast choices should be more healthier.

real language barrier asked for 2 beds but wasn't understood. breakfast wasn't out at 6:30 am .

breakfast lacked anything hot

it would be nice to have ice water on breakfast bar.

the rooms had plenty of space, and the pull out sofa bed was helpful for kids (though it would not be comfortable for adults)

breakfast was wonderful

h2o i m gym

breakfast food was not good. but the price was right.

kids loved the pool

nice kitchenette for a longer stay

the rooms are spacious and the bathrooms with the spa tub was lovely

pool water pretty cloudy

a full kitchen with microwave, a fireplace, a patio

cute pool and hot tub great location

chance of using cell phone or computer because the wifi horrible

pool area

no brochures for room service.

my friends and i really liked the pool

was nice to have the restaurant attached to go out to ea andto order room service

pool area, hot tub, room location, view

spacious suites

the pool is actually heated and enjoyable to swim in

thin small scratchy pool towels.

don’t realize there was a steam room and pool on the property

pool was not to my liking ,too shallow only 4 feet on one corner, skinned my knees a few

perfect couples getaway, but will definitely be back with the kids

would have been nice to have an on site bar that stayed open past 10:00pm

love the location especially during winterfest so no parking issues. bed comfy, shower nice

the room was clean and requested a late check out

convenience of the location and parking

beautiful pool.

very clean, accommodating upon early check in and late check out-

ample parking

i don t believe there was breakfast or wifi

only warm could also use paper towel at the wet bar for messes

having sink and microwave at the bar with refrigerator

golf fees were quite high

there was no live entertainment at any of the restaurants, and no pool at the hotel.

pool was off site, a little drive.

facility needs tlc but no problems w our room except wifi out.

breakfast is very good

wifi was good outside, but pretty much non-existent inside the room

would have preferred to have breakfast in the dining room rather than delivered to my room.

no wifi reception in room. had to wait an hour past check-in time for our room to be ready

breakfast was good nothing big but enough for the price , worth it

we did not have time to eat breakfast or do the pool, so i cannot personally speak on that

didn't have any room service or on-site breakfast

pool wasn't readily available. they had some crazy rule so only 1 hour. no breakfast.

loved the indoor pool

convenient to spa and golf course

we enjoyed the pool area and amenities on the resort as well

posted for the hot tub no kids under 6 years old

loved the loft with the two twin beds for the kids with the 1/2 bath

the friendliness of staff, spa facilities and treatments, location, view.

clean new and efficient the shades that covered the window was cool…it had the treetop pattern pool area looked great but no time to use it front desk and breakfast help helpful and friendly our

small pool, no hot tub

was cool…it had the treetop pattern pool area looked great but no time to use it front desk and breakfast help helpful and friendly our favorite stay on a eight day

breakfast was good!

the pool is pretty small.

room service menu was extremely pricey and they didn't even include basic things like water, salt &

bed was a bit too soft but loved everything else, bar sink, coffee maker etc

there is an overflow parking lot available to park boat and trailer if need be

with restaurant trade for the main parking lot; had to park in remote down the road with no sidewalk on busy road

view was the parking lot and the balcony wasn t maintained very well

early check in

breakfast was good, breakfast sandwich would have been even better!

the pool and hot tub were down

location- good place for the value- breakfast was nice and pool area and room was very

pool and spa very clean

bed was comfortable, breakfast wasn t bad. good parking and good location. clean and quiet.

the breakfast was very good and we enjoyed the pool and hot tub.

they told us about current activities in the area and the breakfast was delicious

the breakfast was awesome

location was right off the main road with plenty of parking

very clean, good breakfast. a very nice place.

and there was absolutely not one parking spot upon our arrival after the show

we had to keep asking for room service

location and parking was good.

were redoing the blacktop in the parking lot so had to park away from hotel

parking and the bar and restaurant closed to soon

parking was't convienent

parking is in back if building. municipal parking lot

breakfast, free parking as well as comfortable bed and clean sheets, hot water and towels is what i was looking for

little noisy from bar downstairs

the lady at the breakfast counter was super nice and for that reason i would defiantly recommend this location

the bed was like a cloud. very spacious room with kitchenette very nice outdoor patio areas

very clean and quiet. loved the kitchen area...

keeping the room dark, the shower was great not having to step into a tub; my wife loved the mini kitchen

the full kitchenette was amazing

location. friendly staff, cleanness, great breakfast

breakfast was good but, compared to previous visits, was getting a little like sysco-out-of the

our stay was restful and the kids enjoyed.

came to breakfast 30 minutes before it ended, and the eggs and bacon were gone

everything was new, large room, clean, fitness center, excellent (well rounded) breakfast!!

beautiful building and rooms. nice pool area

when i called for room service they were closed 20 minutes early

right off the highway, room was comfortable, quiet given proximity to highway , enough parking which is becoming more and more an issue with all hotels, adjacent

location and the bar restaurant on site is really nice!

from the restaurant to the fitness facility and pool was great