the cleanliness the staff it's outstanding pool area could use some attention

the fitness center is open 24 hours and the pool is open till 11

the pool was on the smaller side, but we had it to ourselves for a few hours which was very nice

we were unhappy with the hot tub out of order and no breakfast options not even a muffin just coffee but it’s all covid related

laundry 2$ bucks wash n dry

breakfast included with the stay was nice it had a outdoor in ground swimming pool right below my room 234ud83dudc4d breakfast was great and all of the amenities surrounding the

everything was great! very cute place. nice staff n guest. breakfast was very satisfying.

the full room with kitchen. the popcorn and cookies at night.

the dishwasher smell like rotten eggs it had a pool of dirty water in there

if it have a kitchen it should have a table to eat on

liked the pool for my kids because it was a decent size so i could have eyes on them at all times

very clean. great breakfast.

pool looked dirty

selection was nice, pool was really warm the rooms/bathrooms were decorated beautifully front desk employees were

breakfast is what you expect at a hotel like this (basic) property was clean and in a quiet area

found the gym adequate and clean

and last time staying there … the room wasn’t cleaned right didn’t get any sleep do to kids running up and down the halls …

the room itself, and the fitness center

we both enjoyed the bar and coffee area

it was clean and had a nice bar lounge area.

dirty microwave and laundry area

nice hot breakfast option

it's very new. everything was amazing. even the pool was open.

let kids run up nd down halls

the manger got way too friendly with my kids

nice breakfast

reliable wifi and comfortable bed

booked this hotel for it pool and jacuzzi along with fitness area

hotel was close to shopping & restaurants,pool was a nice temperature,hot tub was powerful,easy access to the expressway

plenty of parking

it wouldvbe nice if the pool was full sized.

room w kitchen, clean, safe, price and room. 10/10

room was big! had full kitchen and huge tv

the room (studio) was spacious and has a fully equipped kitchen

i liked the decor in the lobby area, the pool was nice, i like that you have 24hr fitness and laundry facilities

the complete kitchen was really nice with silverware, pans, plates, cups, etc

the rooms right outside the pool area. was woken up to kids swimming and screaming at 8am

was so cold out by the pool that i didn't even go out there i really wanted to use the pool and hot tub it was like they

pool was warm almost hot

$ pool hours

pool area was not open

included kitchenette but i had to ask for everything' no dishes, no coffee pot, no pots/pans, no dish

the kitchen and how friendly most of the front desk people were.

loved kitchen and laundry

to all stores very nice setting inside building everything is right there inside building laundry garbage and parking all convenient lots os store and restaurants on one apot great

this hotel is very clean and nice has full kitchen and everything you could need

the breakfast was delicious and had a great variety of food to choose from

the breakfast had a great variety

front desk upon check in & check out, cleaning staff always held the elevator door for us, kitchen staff were kind and very prompt in making sure all the food was stocked well

good breakfast, nice staff at the kitchen, she was very pleasant and helpful

kitchen lady was very rude to us even using inappropriate words towards our kids.

room, breakfast, complimentary bar beverage.

friendly staff, great room, very nice breakfast.

upon arrival, i was concerned because they did not have my early check in request, but the lady at the counter took care of us quickly

breakfast, pool, size of rooms, location.

having to ask to get into the pool because it's behind the pool was annoying but the room was clean

free hot breakfast downstairs a bonus

loved having a small kitchen when traveling with children

breakfast was excellent, location was great, everything i wanted to visit was minutes away

great breakfast

kitchen facility

great loacation. good breakfast. clean rooms. nice pool and hot tub.

rooms were nice and breakfast was great

loved the breakfast but the lady working in the breakfast room was kinda rude rushing everyone to finish

the beds were comfortable. the breakfast was exellent!!! we will be staying here again.

nice sized room, clean and comfortable. attached sports bar was a bonus to grab a drink from.

nice size room, lovely shower. nice view towards the mall, gym, clean room...

loved the gym, was able to get my daily strength training in and cardio

there is a bar in the lobby & a steakhouse on the property, attached to the hotel

the food, the bar, the gym, the room, the staff, and the hotel really were excellent

there was room service, if you wanted to go that route, but no bar or restaurant to visit

and have to pay extra for parking i will definitely stay here again i overslept and missed the breakfast so i cannot comment on

elevator wasn't working and the bar wasn't open due to staffing issues

i also didn't like that the hotel bar is still not open because of covid

there was no one at the bar to serve drinks, but that was really minor, i didn't book here for a bar

crowded breakfast area. could be redesigned a bit to feel less tight.

we went to the bar for a custom drink after the game

loved the bar area, which also served food, making it convenient after a long day of driving

went to the pool an hour before it closed on a monday night and had the whole pool to ourselves

had a living room area and full kitchen which was excellent

great breakfast and lovely pool!

pool room

pool was open, great morning breakfast friendly staff

the woman working the breakfast buffet was also very nice

the breakfast was wonderful and the staff was nice. thanks

the amenities and the courteous staff. also, the breakfast is wonderful!

breakfast was great

clean, comfortable, very nice staff, great breakfast, great coffee. would stay here again

breakfast was good

didn’t have breakfast because i was late getting up.

breakfast was great a wide variety

the breakfast was not very good, in fact we both skipped it

plenty of options for free breakfast

great sort bed , slept well, loved the coffee, didn't go to breakfast

gym / layout of room / amenities

location, size of the room, pet friendly, gym.

the pool was closed for maintenance

easy access. close by, clean, breakfast

the pool area was clean, if we had more time we would ve definitely used the basketball court and

con, canadian bacon) and dry

clean, conveniently located, breakfast included, friendly staff

breakfast was great

location. clean. excellent breakfast selection and good food.

breakfast and very convenient location near blue mound road, i-94, and wisconsin highway 164 for

my wife liked the laundry facilities

good location and transportation to miller park. restaurant and sports bar very close.

good restaurant, sports bar & excellent convenience store all within walking distance (1 block or less)

didn’t know about it until we arrived but the bar next door offered shuttle service to game

and restaurants and bar attached

aris bar was great and their food was fantastic

and the breakfast isn’t a real breakfast and they try to charge you for taking your breakfast to your

the complimentary breakfast was literally just cereal

not allowed to take our breakfast to our rooms or we would get charged make that make since

breakfast selection was poor, the weight room was locked or inoperative.

not many breakfast choices

the hot tub in the room was nice and the breakfast was okay.

indoor pool gym room free wifi and breakfast

the only thing i would change was the breakfast. maybe add some bananas, yogurt and oatmeal.

breakfast was good, close to daughters graduation ceremony at carroll

had a awesome free breakfast and the second shift staff was awesome

breakfast was better than the usual

the breakfast and the gym, pool.

did not use pool or exercise room

pool and gym were closed sadly

hotel staff was so considering of kids here for birthday slumber party an let the kids enjoy the pool

nice lobby bar, pool and whirlpool area

the entry area was loud hard to hear the hotel staff due to the bar area

was clean, pool was clean, well stocked with towels, breakfast was yummy

pool and hot tub area was very nice - good temperature in pool and hot tub

pretty gross especially with two kids and a two yr old that touches everything

staff friendly attitude clean good breakfastpool etc

clean, easy check in, decent breakfast.

breakfast included with a lot of variety and some hot options

the pool was wonderful

wish you would have a hot tub in the pool area

i wish i would have remembered names, but the lady at the hotel bar was outstanding

the breakfast was hot and great loved the oatmeal section and the toppings for the

breakfast was varied and some good, healthy options. we were very pleased!

room was comfortable, in a convenient location and had an excellent breakfast

well maintained, pet friendly, location, laundry, friendly and helpful staff.

the pool was small and cold but besides that it’s a nice hotel

nice patio area off the area with indoor pool

wish we could've stayed a little longer to enjoy the breakfast and swimming pool

the only thing would be the pool being so cold.

it was strongest between pool and elevator

you would have to order via room service, and i thought it was a little pricey

enjoyed the bar area with a wonderful bartender

stayed with our children and grandchildren so the kids could swim and the heater on the pool was broke

the pool was nice too, although the hot tub control for the jets didn t work

kids in the pool area were running, and constantly throwing balls over to the hot tub, just about hitting us

breakfast was good, plenty of choices the location is very nice

service desk had to bring us bar hand soap

the breakfast was unbelievable better then most restaurants

pool was great! staff was nice, everything was perfect!

average breakfast. friendly staff. free parking.

if you have kids or don't want you car broken into i don't recommend staying here it is not in a safe area

the pool area was really nice for the kids

friendly, clean and great breakfast

kids pool wasn’t working

everything nice big rooms very good hot breakfast

lounge/restaurant size of room clean pool

had to call about kids running in the hallway

at check in they let us know right away that there were a lot of kids in the hotel that night so offered a top floor room choice for us

went to the hotel bar one night

the beds was so soft i love the pool and bar area ud83dude04

peaceful, clean, excellent breakfast, comfortable mattresses and pillows.

very accommodating, we needed an early check in bc of a wedding

the pool had a nice hot tub

pleasant staff manager , happy, friendly, helpfully, and breakfast was perfect for the little children , everyone had a awesome time

breakfast pool

young kids screaming the halls at 2am. police activity early in morning.

pleasant staff, the pool and our room was upgraded to a suite!

the pool and hot tub were clean

the room was comfy and the breakfast had good options.

it was a kids hockey league and the adults were not in the pool area with the kids and most of

early check in friendly front desk staff-recommended local restaurants clean comfortable walking

nice gym

good parking, check in was a breeze, room was clean, breakfast was great, staff was so friendly and helpful

it’s clean staff is nice and the breakfast

the breakfast area was nice and clean

swimming pool, free breakfast, proximity to baseball fields.

pool was too cold

their breakfast was good as well

pool

the complimentary breakfast

stay at schuster mansion was my first bed and breakfast experience

breakfast was fabulous, offering a delicious and varied spread

loved it, will be staying there again. the suite, the owners, and the breakfast was amazing

a bit of an orientation about parking, getting in and out after hours and lastly choosing your breakfast and time to eat

breakfast was excellent and room was great!

free breakfast with grab and go options

allowed early check in. very comfortable bed and pillows.

adding some directions as to what goes in the breakfast recycling vs the trash might avoid some confusion

excellent breakfast

very clean, modern hotel. breakfast was nice, 24/7 coffee.

bed was amazing. very nice pool and hot tub. beautiful bar and lounge with good food.

enough towel bars in the bathroom

right off the highway, room was comfortable, quiet given proximity to highway , enough parking which is becoming more and more an issue with all hotels, adjacent

pool & hottub were clean and a welcome respite from traveling

the pool was closed for construction/remodeling. just a little disappointed by not too much.

the room and breakfast were very good

the laundry facilities were easy to use and reasonably priced

breakfast was great. room was very nice. bed very comfy

there is a great deal of storage and the efficiency kitchen is super

the bed was like a cloud. very spacious room with kitchenette very nice outdoor patio areas

location from milwaukee intermodal station, complimentary shuttle to american family field and back to hotel was great, not faults at all

there is room service and even a starbucks coffee house right off the lobby

the free shuttle to anywhere within 3 miles until midnight

was happier with sunday morning room service breakfast than what i received on saturday morning

they offer a shuttle service

loved the shuttle, fantastic time

fitness center could have a bit more equipment

there could have been a of bar soap in the bathroom on the sink to wash hands.

love the free shuttle and ambassador bar and food

good value for your money. the shuttle service was outstanding.

location. friendly staff, cleanness, great breakfast

breakfast food items weren't refilled quick enough

our stay was restful and the kids enjoyed.

came to breakfast 30 minutes before it ended, and the eggs and bacon were gone

breakfast was good but, compared to previous visits, was getting a little like sysco-out-of the

clean facility. friendly staff . room service food was excellent . liked dimmers on lights

room service hard to get, mainly for clean dry towels, had to to keep asking

parking area was under construction, run down

no enforcement of quiet hours, urine smell in room, unwilling to assist to find acceptable room, parking and room access challenging, bellhops not easily accessible, very poor lighting in rooms

free parking, on site restaurant, conference facility

plenty of parking around the building

they have a laundry room

breakfast was adequate, the room quiet and parking convenient.

walked across parking lot to crackle barrel for dinner

eating lunch, i accidentally drove the wrong way on the one way street to get back into the hotel parking lot

the history behind the hotel. the rooms, and the bathroom. aldo great to have a kitchen in room.

amenities are not as stated on their website, the pub jackson s associated with the hotels room service is no longer in operation and their continental breakfast are some snacks in a bag

room size and amenities, including kitchenette and access to gym

only complaint was about room service

i also liked the kitchenette in the room

the pool area was clean with clean towels

very clean staff was excellent breakfast was wonderful

the breakfast is wonderful. there is a lot to choose from.

having accessibility to the pool and breakfast in the morning was also very convenient

great breakfast selection! nice pool, hot tub and work out area.

clean , safe ,close to center ,friendly staff ,good breakfast,

the kids lost their ipads and chromebook and they saw it and kept it for them

the bar area was nice and staff was very helpful.

at our last stay, some green apples had been left out from breakfast and it was the perfect late night snack

the breakfast was wonderful and the outdoor seating area was a great place to enjoy it

woke up to neighbors on the other side of the paper thin wall screaming at kids like a trailer park daycare

breakfast starts @ 7, i was hungry @ 6am..

the 2nd day just no breakfast they said we had to go to the kitchen door when clearly there was a small buffet area in the lounge why would we go in the

affordable, nice room, great staff- they were so kind! and breakfast was hot and fresh!

kids run in hall

the bar had local brews and the bar tenders were fantastic

accommodating, had late check out do to storm and it was nice to stay in and get breakfast which was very good

our room was next to the gym. very loud. the manager compensated us for it

room service from the bar and grill until i was denied room service and asked to leave.

very nice, updated rooms. bar and restaurant. easy parking.

room service came in at 930 for no reason

hear people talking on the phone in the adjacent rooms and could hear room service knocking at others doors early in the morning

no self laundry machines

room service was accommodating to my garlic allergy and i really appreciated it

the bar in the lobby

not use any newer kia or honda cars apparently a group of kids try to only steal these types and unfortunately mine was one that they tried

comfortable lobby area, large rooms, great breakfast. hotel staff was very friendly and helpful.

i liked the fitness center being open 24 hours and having very nice equipment

good location. good breakfast and walking distance to restaurants, parks etc.

the breakfast was great

pool was a little cold

pool was great for the children and room was really interesting in design, with plenty of space for

it’s a beautiful hotel. the location is nice. the gym was satisfactory.

the staff, the wxyz bar , the room, the view, the beds. such an amazing night

no drinks with breakfast for kids unless you purchased it

the wifi did not work properly in my room. 10th floor.

the kids really loved the elevator

the gym was updated and nice.

try to connect our ps4 to the wifi and it couldna

the gym.

gym was away from the from the front desk down in a hallway by the grand avenue mall and the

no free parking or continental breakfast.

easy enough self-parking and good breakfast from starbucks

just the time the pool closes.

guest laundry services available

breakfast is so good very clean

variety available for breakfast

the breakfast was really tasty. the room was spacious and the t.v. was outstanding.

staff were super friendly. breakfast included in the stay was awesome! room was nice.

phenomenal breakfast

on-site fine restaurant

decor, gym, lobby

requested breakfast room service but the food was not delivered

h) refused to allow us to order room service or take out

kind of the new norm with hotels, but the fact that daily room services aren t provided unless you ask for it is unacceptable in my opinion

pool was a bit narrow but not bad

pillows, don't recommend white bedding, there were lots of kids there that weekend including our own

booked the hotel months in advance specifically because it had a pool for the kids to swim in on spring break

pool size was quite narrow!!! and our refrigerator was very loud.

really liked the breakfast, so many extras,,

i love the bar and restaurant area, great food and drinks

rooms are small and gym needs more equipment

enjoyed the champagne bar, aria breakfast, art gallery, vinyl albums and turntable in the room

we loved the lobby and its bar and art gallery spaces. the room was comfortable and fun.

room was above the bar so it was quite loud

free breakfast, and full kitchens in the room.

the room size and cleanliness. however the buffet breakfast was the icing on the cake!

awesome breakfast spread and the staff were so friendly!

the staff was amazing &?very helpful! great room & very good breakfast!

breakfast buffet was better than anticipated; accommodations far exceeded my expectations

we love the pool and snacks available for purchase in the lobby

the staff was friendly, the hotel clean, the pool was warm and the bed was comfortable

no pool

is perfect just off the historic 3rd ward full of plenty of options for dining , shopping and bars

the rooms and gym were very clean in every aspect when we arrived

pool was chilly but the hot tub made up for it

that the pool was under renovation.

better fitness center

the bed was fabulous. pool and hot tub were very nice and the staff was excellent

over all the hotel was great, but the breakfast buffet wasn't that impressing.

breakfast has waffles, bacon/sausage, oatmeal ect

i loved the space of the room with a very high ceiling with a very nice kitchen

them for our car, the receptionist was extremely kind and helpful when i needed something, and breakfast was delicious

great location. good breakfast. free laundry facility. very helpful staff

the breakfast food could have been better.

never received room service so sheets were not changed and garbage cans not emptied

we arrived at check-in with a request of late check out due to having an online interview the following day (it had not been part of the

room service

and also, we noticed a table in the 3rd floor lobby hallway that had old room service glasses that sat there for over 24 hours

the staff was great and the food at the bar was very good

the common area and gym just topped of the perfect facilty

kitchen, lounge area for each individual floor refrigerator space for each room safety

the coffee bar was stocked with a nespresso, french press, a wide selection of teas, as well as dairy and

sincere and friendly people; everything you need, great room, kitchen, fridge, good coffee and breakfast donuts,

the shared kitchen and lounge areas were an extra bonus, and would be especially fun for a group booking the

seemed to gravitate towards him when they were tired and and the parents were in the bar, and the kids were by me

the king suite i booked was spacious for a family with kids and clean

room service outstanding

droom and restroom), butler service, 24hr room service, valet service, great food

my husband used the gym and said it was nicer than most hotel gyms - headphones are provided, there are free weights

we also really enjoyed the upstairs rooftop bar area and fresh cold water in the lobby

we went to the hotel for a 1 day vacation from our dogs & kids

kids loved the pool table in the lobby

rooftop bar was beautiful and cozy

coffee maker in room, asked for hot water and a cup for tea and room service brought me a plug in hot water kettle without water or a cup

free breakfast was nice

loved the complimentary breakfast

location, hotel was spotless & the breakfast was surprisingly good !

great location, great breakfast, and very kind staff.

comfortable, clean, ample room; comfortable bed; good breakfast; pleasant staff

location, good breakfast and very good staff

breakfast was horrible

the breakfast was good and the rooms were quiet

nice kitchen set up

the kitchen had no dish soap and only one pod for the coffee maker

seemed like a breakfast

gym!

the breakfast guy, i think he was wonderfully hospitable, so were all the front desk ladies

nice and recommendable hotel offering a varied and good quality breakfast.

the breakfast was a plus, considering we had 5 people in our group.

spa tub was dirty

the spa tub & bed was great!

breakfast area was very clean and had a lot of varieties of food to eat

nice spacious rooms, good location, fair price, great pool area.

nice spacious room, clean, and great staff. tasty breakfast.

we called the day before to make sure we had a shuttle to the airport

shuttle was late causing us to wait for 45 minutes in 20 degree weather

close to airport, free airport shuttle

the airport well before midnight just after we arrived to ask the staff to pick us up with the shuttle bus

i liked the proximity to the airport and the option of airport shuttle.

room was super cute and had a full mini kitchen, ice cube trays in the freezer and everything!!

kitchen, laundry, location, restaurant

also our room was as the end of the hall near the back door which allows access to the garage and laundry facilities utilized by apartment tenants of the hotel - was loud from time fo time

room was very comfortable, had a small kitchen with a full refrigerator stove and anything you would need from me making a meal

the porter kitchen manager gave us a great trip on getting around and places to see

no pet fee.

hotel restaurant and bar was exceptional

didn’t like that the bar was open and the restaurant was closed i had a very hard time trying to find a place to eat

the staff in the bar were really great as was the restaurant and the food was amazing

the bar and bartender were equally amazing

bring our puppy with us was a huge bonus, and we appreciated the thoughtful touches of providing pet bowls and extra poo bags in the room in addition to the regular human supplies/toiletries