we wanted to use the pool but it was closed.

there was another note stating the pool and spa were closed due to remodeling

should have let people know that the pool and hot tub were not available to use

the air conditioner was in the way its a bummer that the hot tub isnt there anymore, the pool is freezing

not reply to queries sent by text such as hours for pool

it's quiet, not too much traffic. breakfast is very good and hot.

room, and pool area was very clean

wonderful continental breakfast

enjoyed the pool

breakfast buffet wasn't very good

would have liked a larger screen television. due to wuhan virus, no hot breakfast.

excellent breakfast

i liked that they’re pool is open late and it was easy to get around

i was there for such a short amount of time so i didn’t use the pool or fitness room, but they looked nice

love that the pool and hot tub were open

the friendly girl at the desk. the bed was comfy. breakfast was great ! nice hot tub and pool

the breakfast was great

friendly staff, cleanliness, free breakfast, 24 hour coffee available.

i understand no breakfast but no alternative such as granola bars or fruit offered as alternative

pool area was beautiful and breakfast was delicious

staff very friendly, pool area nice

the pool and hot tub.

excellant overall except breakfast. not much done to entice you to ear--we passed on this.

couldn’t sleep because our room was om the second floor above the laundry room in the machine make very loud sounds like a factory noise terrible

quiet. clean. breakfast was average but better than most.

the spa and fitness center were very enjoyable as well

kids favorite) rent it for an hour for best training with scott our personal climbing expert

room was clean and great amenities restaurants fitness center

liked the lobby, restaurants, availability of spa and fitness center nearby, indoor pool, beds, room size, gift shop, coffee shop

also, i called for room service and maintenance 2 different times and they took a very long time to come to the room

the pool and hot tub were clean

curtain was torn down so had to be carful when closing them but hey i did not care i was tired, kids were happy we got to still “swim”

service very good. stay out of room 313. kids running up and down hallway at all hours.

were kids running around until midnight slamming doors

beautiful! very good breakfast choices. loved the hot tub.

the club bar overcharged our credit card by about $60

not being able to use the water park without paying $25 per person more when we already paid 400 a night to stay

listing for this did not specify that this had a kitchenette, nor laundry

enterince sign from the road was confusing and daily room service would've been nice.

they offer a shuttle service to take you there

location! loved the easy access, restaurant within walking distance, great pool and hot tub!

the only thing that was disappointing was the breakfast

breakfast pool

the breakfast....

everything was great - room was clean, staff was friendly and helpful, breakfast was good, etc.

the kitchen the pots and pans were peeling, we had no dishwasher soap and there was some sort of blue

the room had its own kitchen and the staff was so responsive

but the spa was wonderful, and the water park was ok

my kids enjoyed our stay.

the water park and arcade.

staff were terrific, loved the shuttle pick up / drop off at airport, the full breakfast was really a value

the rooms are very clean and the amenities such as free breakfast, coffee, pool, fitness center and the

breakfast and spa were great.

pool closed at 9pm

did not have time to use the pool of sauna, but they looked great and other guests were enjoying it

breakfast was very good with a wide selection

more natural breakfast

good position, good prices, comfortable room and very good breakfast!

breakfast was huge, hot

the breakfast, the room and the tv channels

breakfast needs improvement

breakfast ended at 9. i sleep.a bit late.

breakfast was very good

very good breakfast.

limited breakfast offering

perfect little saltwater pool

small pool

main reason we chose this hotel was because it has a pool for our kids to swim-but literally could fit 6-7 people in the pool otherwise it seemed unsafe and too

the pool water was a little too chilly. and the towels for the pool should be larger towels.

we were not able to have breakfast or use the pool or other things to to covid 19 so i cannot comment on any of those

everything except the breakfast. family friendly free laundry the suits are great for families

honestly the pool area should be always checked on for cleaning and organizing order

like the hotel itself, its well maintained, and the staffs are very nice, don't miss the breakfast

your pool closes

the pool was very clean and the hot tub felt amazing

the breakfast hours should be at least to 10:00a

breakfast was good with nice variety

kids running around and making noise

cleanliness of the room, coffee and breakfast available, clean pool, and friendly staff

the breakfast was also good

super comfy big apartment , enough place and kitchen ustensiles for quick dinner cooking at home

they had a pool and a hot tub a work out room

and the spa tub was hard to get in and out of

friendliness, location and great breakfast

the kitchen was fully appointed, and we could have easily stayed in and made all our meals there

there were no pool towels and the wifi was terrible

the room set up, the jacuzzi in bathroom convenient parking spaces

spacious room, jetted bath tub and kitchenette

great room and wonderful pool

e above) walls so thin heard porn from next room

the pool is actually heated and enjoyable to swim in

we did not use the pool or the sauna and steam room

i loved that they accommodated us in early check in and late check out

the lobby was really pretty i like that and the spa was fantastic

loved the room , kids had a good time at the pool.

the restaurant closed early and no room service and not cooked breakfast

the room was clean and pretty. quick room service.

plus they ran out of sliders & we werent told til we picked up at 955 b/c were were in the pool located directly under the

kids loved the outdoor pool

allowed us early check in and late check out which was amazing

so very peaceful and quiet, however, we drove the 5 minutes to downtown and never had a problem parking in the free car parks

wifi seemed to work well

oor tiles) friendly helpful staff, great size pool overlooking green space

convenience of the location and parking

noise from road outside and cars pulling into parking lot were quite audible

the staff was very nice, the breakfast was great and everything was clean.

staff was friendly, breakfast was good and rooms were clean beds were comfortable

the gym area has 50lbs dumbells

breakfast was great. lots of options for everyone to enjoy.

the breakfast was great, the staff was amazing

wifi didn t work on the third floor any of the days

the view of the parking lot wasn't up to pare.

with restaurant trade for the main parking lot; had to park in remote down the road with no sidewalk on busy road

real breakfast option on site; grab and go coffee bar with packaged options like premade

view was the parking lot and the balcony wasn t maintained very well

the wifi signal was extremely weak that we had to hotspot our phones for the internet or used data

my favorite hotel to spend time with my kids

friendly staff, very clean, and wonderful hot breakfast.

liked that the parking was great the place was clean and there was a pool for the toddlers

the complimentary breakfast was an excellent way to start our day before check out

was excellent; location, parking, staff, room, pool, common areas, breakfast, super clean, comfortable

clean rooms. friendly staff, nice indoor pool. and decent complimentary breakfast.

pool looks great, but didn't get a chance to use it, though others looked like they were having a

the pool was clean and user friendly

clean, friendly and great breakfast.

boyfriend and i spend weekends here frequently and enjoy the pool, and the staff are very friendly

the pool and gym areas and the breakfast.

loved the pool and spa

pool htub nice workers cheap compared to others

bed bug infestation in room 101. hot tub permanently capped off. no laundry facility as stated.

was not able to eat the breakfast choices. i have a special diet due to a medical issue.

staff, location , fitness center pool

swimming pool area need update and yoga room need to be reopen store need more sandwiches

dispenser holders in the bathroom were empty and replaced with a bar of terrible soap

the breakfast was even great

breakfast was great, the area was clean and well-kept

the pool is so tiny and indoors. the hotel is 15 minutes away from lake geneva.

pool should be bigger :)

hotel is very nice amd clean, staff is careful, breakfast is so good

breakfast was very good and had plenty to choose from. missed the bacon however.

wifi was terrible

not enough parking sat night, but was allowed to park in front of maintanence garage.

many kids in the jacuzzi breakfast was not served my second morning my room was beautiful but slightly

free shuttle service to and from the airport

the swimming pool was full

a shuttle to the american family field would be nice and a working hot tub

breakfast

left prior to breakfast but they made up a travel bag with an apple , nutri bar water,etc

i haven't tried the pool yet, but it looks good

clean rooms, great breakfast,price!

pool was great temp and clean

staff friendly attitude clean good breakfastpool etc

he also enforced rules at the pool when other guests were not following expectations

good breakfast and perfect location right off the

was nice for an over night stay with our kids

price, great breakfast

a problem but just a suggestion - it would be nice to have breakfast rolls and doughnuts in addition to the muffins

breakfast was great

location. clean. excellent breakfast selection and good food.

this place had on site laundry

doors for fresh air, real glasses instead of plastic in the room, convenient parking, great bar,a good trio playing oldies but goodies

access to wifi was poor. tv options terrible. no phone or clock in room.

good breakfast and awesome coffee

the bar wasn't open that night but no big deal, we walked down the road !!!

breakfast is very good

breakfast room outdoors grill fireplace

plenty of options for free breakfast

the breakfast was good and bathroom clean and the people there working were friendly

breakfast was great a wide variety

great sort bed , slept well, loved the coffee, didn't go to breakfast

next to a great gym

good restaurant, sports bar & excellent convenience store all within walking distance (1 block or less)

perfect location with a great sports bar restaurant sharing the parking lot

purchased the room last minute due to me being at the casino

didn’t know about it until we arrived but the bar next door offered shuttle service to game

golf fees were quite high

the house was off the golf course and the walk was beautiful

pool was off site, a little drive.

the mini bar prices were outrageous

, the pool, hot tub, steam room, lobby games, and cafés

the amenities and the courteous staff. also, the breakfast is wonderful!

good breakfast

breakfast was good

clean, comfortable, very nice staff, great breakfast, great coffee. would stay here again

the staff was wonderful and the room was nice! i loved the free breakfast as well:)

shuttle was late causing us to wait for 45 minutes in 20 degree weather

the airport well before midnight just after we arrived to ask the staff to pick us up with the shuttle bus

it was nice that they offered an airport shuttle.

i liked the proximity to the airport and the option of airport shuttle.

close to airport, free airport shuttle

water flow to spa tub was very slow.

full breakfast them har boil egg.

customer service is excellent and the restaurant attached spring gardens serves the best breakfast and soups

pool is amazing huge about 20 ×80 feet with a 9 foot deep end it was built circa 1970s maybev hope

the patio opens to the pool (but i did not get to enjoy it, closed for winter)

i didn’t want to pay for the kids who don’t eat much

clean, newer hotel, my kids really enjoyed the pool and my husband and i enjoyed the spa jacuzzi

location, cleanliness, car parking while away, and convenient shuttle

swimming pool

wish the bar stayed open later lol no complaints

breakfast - firepit - gas grills - pool - gym area - porcelain settings in room, actual silverware, as well

friendly staff specially the reception giving early check in free shuttle to and from the

breakfast, comfort, free laundry, gym, setup - plates, silverware, a table for dining or work

the lady running the front desk in the morning and serving breakfast had a very bad

they also offer a shuttle service

stayed here solely for the indoor pool for the kids

2nd stay love it and the kids love the pool.

nice clean rooms and the breakfast was good!

great breakfast and shuttle to airport. room was clean and big. staff was very helpful.

noises when sleeping meaning people need to control their kids

also, the website posted it has a pool, my 4-year-old grandson was pretty upset he could not go swimming, please update the correct

i appreciated the fast and friendly shuttle service to the airport

price cleanliness staff breakfast amenities all i say is splendid

no pool

breakfast wasn't available

there was a lot of young kids for a tournament but the hotel assured me that if i had any problems to let them know

pretty gross especially with two kids and a two yr old that touches everything

big, spacious lobby, and a bar right off of it, made for friendly, lively conversation time, or you could find a cozy spot in

the restaurant and bar were well run, and great efforts were made to address food allergies that were disclosed at the

nice pool & hot tub.

offer airport shuttle from 4:00 am to mid night 1 :00 am

was police infested when we arrived, no wifi connection, cable didn t work half of the time

we didn't get to use it, but the pool area was very nice

bar and grill not open for dinner on a sunday night and room service so was tricky to organise dinner without transport and being a young female didn t

a 10 out of 10 i had to give it anything less it would be for the elevator problem besides that parking great food is great

kids in swimming area without adult supervision very loud and splashing all over and jumping in the

the kids running around in the hallway.

the beds were very comfortable. pool was nice

kind of dingy and lots of people with kids screaming all night

everything was great to me the kids loved it too!

the bar food was good

room was comfortable, in a convenient location and had an excellent breakfast

free breakfast was amazing! even with flood repairs going on still very pleasant.

the bar was really great and the food was good

maybe hash browns for breakfast

wifi was bad

breakfast was of good quality, and the shuttle was on time

to airport, food and coffee within walking distance, great mattress and pillows, good wifi, cast to tv, nice cosy room, staff were accommodating, very new

to make matters worse, the wifi was not working throughout my stay, which was a significant inconvenience

breakfast was sufficient & enjoyable for me.

the hotel was very nice and clean. the breakfast was great!!

hot breakfast, airport shuttle, close to airport

glad they had shuttle service to airport

its very cozy and nice people. plus i like the pool and hot tub!

staff keep coming in the swim area making my kids feel uncomfortable and the hot tub didn't

the only thing would be the pool being so cold.

the pool was small and cold but besides that it’s a nice hotel

breakfast lasted until 10am and they were not in a rush to shut everything down right away

breakfast - bacon was raw, not enough selection

nice patio area off the area with indoor pool

the street, location, cleanness, public kitchen. all amazing

here's the thing: if this were my place, i'd make it exclusive to adults and kids 13 and up

loved the exposed brick, large windows, big bathroom and kitchen

we wanted something quiet with our 2 small kids and it was perfect

the set up had just the right number of beds for 2 adults and 2 kids

loved it, will be staying there again. the suite, the owners, and the breakfast was amazing

breakfast was amazing - compliments to rick!!!

breakfast was fabulous and owners were extremely generous and hospitable

stay at schuster mansion was my first bed and breakfast experience

breakfast was fabulous, offering a delicious and varied spread

the fitness center is completely abandoned—nothing works, and there isn’t a single weight to

love the free shuttle and ambassador bar and food

breakfast (eggs, sausage, waffles, muffins, cereal, juice, coffee) was appreciated and the free shuttle within 3 miles was convenient and dave did a fantastic job driving us around safely with

nice breakfast in the

only i bar of soap and 2 wash clothes

room service but they didn't have a runner the outside looked sketchy but the inside was absolutely

was good accross the street from the rave theater which was jammed with college kids

rooms/shuttle mainly very nice driver

by the rave / eagle club venue , staff was friendly , spacious , unique , non judgmental, room service was fast efficient friendly 10/10 would stay again if in the area for another

my 2 kids suffered with back pain

with 2 adults and 2 kids, we weren't cramped into the space

loved the ambiance, bar area, sitting area, pool table- really cool!

fabulous hotel 5 minutes walk to harley davidson museum. good bar and restaurant. good breakfast

the guy at the bar could have been more cordial. having a

with 2 adults and 2 kids, we weren't cramped into the space

room service is prompt

the staff, especially the restaurant and bar staff were exceptional!

messed up our room service order, never put the order in

clean rooms, comfortable bed, excellent room service breakfast!

also ordered room service phone lines are never answered after several minutes finally got someone ordered the

hear people talking on the phone in the adjacent rooms and could hear room service knocking at others doors early in the morning

the gym was well equipped- much nicer than most hotel gyms i've seen

the bar in the lobby

gym facilities are poor

there was dirty laundry left from the previous renters

kids loved the pool table in the lobby

rivali was great, provided room service as well

we went to the hotel for a 1 day vacation from our dogs & kids

food was fabulous and rooftop bar excellent!

we also really enjoyed the upstairs rooftop bar area and fresh cold water in the lobby

bathroom was out of body wash, someone else’s bar of used soap was left in the shower

staff was awesome & kind, able to grant my request for early check in & late check out

guest laundry services available

did not partake in breakfast at the hotel due to time constraints we were out earlier than 5am on our departure

kids enjoyed the pool and the spacious room

we had a cute bar area, with fridge and microwave

bar does not open till 430

no pool

the staff was friendly, the hotel clean, the pool was warm and the bed was comfortable

troy and jacob at front desk were exceptional and emily in the bar was superb and friendly!

comfortable lobby area, large rooms, great breakfast. hotel staff was very friendly and helpful.

i liked the fitness center being open 24 hours and having very nice equipment

good location. good breakfast and walking distance to restaurants, parks etc.

we got there for early check in and they were nice enough to hold onto our bags for when we returned

breakfast was great

hotel, l had some family with me from canada, and they love the hotel, they only think it was the breakfast, almost nothing when l go downstairs, and they don't want to bring to more eggs, l will

breakfast is so good very clean

the fitness room was nice

delightful room. great view. delicious breakfast. excellent service.

great breakfast with great starters, fruits, beverages, and ambience

great location. good breakfast. free laundry facility. very helpful staff

the view from room was great. room size, breakfast and staff were all fantastic.

the breakfast was pretty much what you would expect from a hotel breakfast, nothing special

the breakfast food could have been better.

the breakfast on sunday was very good

bathroom should be re-tiled. need better brighter lighting in kitchen area

breakfast buffet was better than anticipated; accommodations far exceeded my expectations

gym was nice quality

thank you all so much for the parking and pet fee deductions

the breakfast was phenomenal

honestly, we booked this hotel based on the pool/hot tub situation because my kids love to swim

location parking and breakfast

very quiet not noise . good room and good gym

that we couldn’t get in the pool

breakfast options were amazing.

laundry facility is convenient

room service was called multiple times for basic amenities and all calls were disregarded

the kitchenette makes it possible for me to just hunker in and relax

full kitchen and beautiful bathroom

kitchenette was very useful even though i did no cooking if only to allow me to enjoy a glass of

and kids weee running around the halls yelling across the center

hotel is nice and convenience starbucks inside of the hotel plus a gift shop and a restaurant bar the opens early

breakfast is amazing and the hotel is in a perfect location for things to do in walking distance

breakfast buffet was not open but we were given vouchers for a medium coffee breakfast and sandwich

it was clean with and easy check in and great staff. i liked having a bar and starbucks on site.

nothing for kids to do

breakfast crew was very friendly

warmly welcomed me on the freezing friday evening and also helped me with some quarters for the laundry machine

lovely gym/laundry room and breakfast

gym facility was a little small however met my personal needs

the staff was great and the food at the bar was very good

and also, we noticed a table in the 3rd floor lobby hallway that had old room service glasses that sat there for over 24 hours

staff was friendly. amazing architecture in a great location. we loved the bar area.

we had ordered room service and it took a long time so he comped the meail for us

we arrived at check-in with a request of late check out due to having an online interview the following day (it had not been part of the

sincere and friendly people; everything you need, great room, kitchen, fridge, good coffee and breakfast donuts,

every floor is a huge kitchen and living space, awesome when traveling with another group

has been thought of - it offers so many amenities-full kitchen and breakfast offerings, coffee bar etc

the coffee bar was stocked with a nespresso, french press, a wide selection of teas, as well as dairy and

a little rowdy/loud outside at bar time

location short walk from art museum, very comfortable room with kitchen including large refrigerator with freezer,, excellent bed, big fold out couch, plenty of

breakfast was great and it was very close to our destination

i loved the room - big tv, nice new furniture, full kitchen etc

we loved the hotcake pancake maker with the wonderful breakfast

the breakfast was good and the rooms were quiet

very pleasant people,great rooms, great breakfast and great prie

breakfast was excellent and the staff was very warm and welcoming and friendly and made me feel

nice and recommendable hotel offering a varied and good quality breakfast.

the bed was comfortable and the breakfast was great

seemed like a breakfast

delicious hot breakfast

free breakfast was nice

everything, especially the breakfast

great shower, fabulous bed, good breakfast & happy staff

location, hotel was spotless & the breakfast was surprisingly good !

the king suite i booked was spacious for a family with kids and clean

beautiful through and through. excellent facilities with a well stocked gym and pool.

pool was fun for kids

gym equipment had food on it

my kids got the breakfast and one liked it and one did not

the small blood stain on the mattress protector. room service was slow.

when i ordered room service, the food was cold by the time it got to me.

the bar is busy at night

we loved the lobby and its bar and art gallery spaces. the room was comfortable and fun.

food prices of hotel room service was pretty high and quality was so/so at times the room service took almost 1 hour and

the bar and bartender were equally amazing

they had an amazing gym!!! great bar too.

hotel restaurant and bar was exceptional

didn’t like that the bar was open and the restaurant was closed i had a very hard time trying to find a place to eat

no pet fee.

wish they had disney channel for kids

lobby has free pool table

the 24hr pool

bar is great, good deal on a round of drinks

local bar had a band that played until 2 in the morning and it sounded like it was down in the lobby

bring our puppy with us was a huge bonus, and we appreciated the thoughtful touches of providing pet bowls and extra poo bags in the room in addition to the regular human supplies/toiletries