waffles for breakfast, feces found in the pool and pool was closed for two days, non hotel residents in the pool, nasty management, the

breakfast was great, place was nice and clean. staff were great

lousy breakfast no fruit except green apples. no one likes those

the price for 1 night the breakfast could use grits on the menu ask for towels never got them

was nice - breakfast was good

the room, facility, and breakfast were all great

pool too small.

didn't have breakfast there

staff working the breakfast kept the area very clean

breakfast was excellent on both days

didn't eat breakfast because woke up too late,

breakfast was good

better breakfast

wishing i had to time to check out the pool and do the rewards program

outdoor pool available and open

gym quite sparse and small. was too warm.

staff is very cordial and the breakfast is on point

great breakfast' friendly

about this hotel was exceptional from the breakfast, staff, pool, room, just everything

service, quick checkin, rooms were very clean, breakfast was really good

were dirty, had unknown carpet stains no tissues supplied had a large dining type area but no breakfast supplied pool closed

room was very very run down, they had free wifi, however i could not get anything to load on my computer

wifi has problems

had fridge & microwave decent place for a short stay plenty of free parking

missed having a coffee maker in my room and no breakfast was offered

the pool clean

pool out of order again same as last year

pool wasn't open

pool was not in service

the pool was well out of commission and it would have been nice if the toilet

breakfast was great and our server was super friendly and helpful

is brand new ,was awsome had a nice bar in lobby , location to restsurants & shops within the hotel doorsteps was an added bonus did

breakfast is not self serving

the pool deck on the 4th floor was a wonderful place to relax after negotiating charlotte traffic

the gym and the pool are tiny

the bar area was managed by a very able person , he was excellent and had a lot of work to do

very clean, free morning breakfast, hotel bar until 10pm

breakfast was good but the location was everything.

the front desk didn't seem interested in even getting some yogurts out of the fridge in the kitchen

breakfast was okay.

no free breakfast!

charge for the room did not include breakfast.

the pool was too small and no chairs

no free breakfast is only complaint i guess but there's so many nice spots in the area it doesn't lower

there could have been more information about the breakfast choices.

but when it rains the night before, no storms in sight the next day, a ton of family and kids staying you'd

they have a nice hot breakfast too

we were there for a football event so the kids used it as a snack

breakfast clean room cookies pleasant staff

they rained out of apple juice for breakfast lol

appreciate the stocked kitchen and amenities in the room

great rooms, included breakfast, had a pool and dog friendly.

breakfast was excellent. the location was awesome, close to restaurants and other shops.

i had anything negative it would be that breakfast did not include those of us that are vegetarian or even vegan

clean, friendly customer service, great healthy breakfast, the breakfast area was so nice

convenient location. good breakfast.

breakfast was great and the staff was friendly and helpful. amazing deal!

gym, pool and all other amenities are so good

cozy feeling, serving breakfast and pool open!

like everything but the parking, i think the work trucks and 18 wheelers should park on the

breakfast

the facilities were very clean. the staff was exceptional and the breakfast was awesome!

since they don't give any room service on a daily basis, they should reduce their rates

kitchens were excellent

great room with separate bedroom and full kitchen we enjoyed watching the kids play basketball

location ...pool...corn hole...and grills.

like the room, the pool that my grandkids could use visiting us - grandparents during thanksgiving

kitchen , living and bedroom i absolutely love it … but the main reason is the heated pool

salt water pool, very clean, modern, everything is new.

cleanliness,the comfort of the beds, breakfast and michael the front desk guy

four floors, pool, laundry, vending, and gym

they also provided complementary breakfast in the morning which was awesome

very clean, friendly staff and breakfast was great!

had thanksgivign breakfast which was really wonderful

nice fitness area

pool was closed

the lobby is pretty, the pool was nice, the outdoor fire pit area was nice as well.

be by pool area

free breakfast

excellent staff, lovely rooms, super breakfast. good gym.

was no breakfast the only food on the property were $3 twix and snickers bars

breakfast was not a breakfast, sorry but a cup ofcoffee and choice between a couple of white bread

no breakfast of any kind and it said breakfast! no coffee in room.

no breakfast

no real breakfast

i wish a better breakfast bar!

only issue was the grab and go breakfast

larger array of breakfast options, i am not sure if the lobby is essentially a good place to serve free breakfast

the breakfast was horrible; need a better selection.

breakfast was amazing, everything about the stay great!

great staff, good location, very clean, great breakfast

the breakfast was great and the room was clean and comfortable

my room was clean and well stocked and the bed was comfortable. the breakfast was pretty good.

encourage an improvement in breakfast in the morning

they greeted you before you could even see them, catered to you at the pool side and in room service just spot on

the food to room service was not special, very untasty

quality staff in every aspect, dining, room service, front desk

i did also go to the spa i never received my complimentary drink but my sister who accompanied me did

the gallery bar at night was fun

nice pool and gym. open even during the “pandemic”

the room was nice, the view was everything. open bar was lovely to we really enjoy ourselves

also kids were running down the

the gym was great

the pool was clean and the water temp matched what was needed with the temperatures outside

rooms and beds were comfy and the gym had everything i needed

very nice and the breakfast was excellent

the gym was perfect and machine state-of-the-art

very well equipped gym 2) breakfast start from 6 am and good spread 3) nice coffee - with decaf 4) nice layout of the

existent, the pool was small and very dirty, while i was told to wear a mask just to walk to the gym, the gym had no spray, towels or sanitizer to clean after the many who touch the equipment

very nice bar area and the bartender was knowledgeable and friendly

the newest of the property. the entertainment at the bar was nice. staff was very professional.

my car for the weekend in the parking deck and enjoyed what the hotel had to offer from the bar downstairs and live music it was all amazing

the gym on the 8th floor, overlooking charlotte is nice

possibly larger bar area but not a real issue.

wish the bar & bistro opened earlier, for early dinner

loved everything it’s clean friendly staff very relaxing upscale bar indoor pool lots of things to do right in the hotel, i will be back

the bar and no continental breakfast

i definitely love the heated inside pool room - my main charlotte come to for relaxation

i like the balcony, the gym right by the pool, location and the noise proof walls.

wasn’t that we didn’t like it, just minor inconveniences, pool was out of towels everytime we went

charges a pet fee and doesn’t say on booking

i enjoyed the privacy and the pool and breakfast and the full kitchen

the hot tub/pool hours are restricted from 8am to 10pm.

liked that the room had a kitchen area and the living room was very comfortable

breakfast was okay could have a little more of a variety and location was perfect for what i was

kids were running up and down hall and started knocking on guests doors and running.

very comfortable. good location. great breakfast. great staff at front desk.

everything it was nice clean peacefully kids really enjoyed

ev charging was a wonderful bonus, thanks!

breakfast was alright. more hot food choices would have been better

clean kitchen.

coronavirus had gym, pool and kitchen closed.

great location, lots of free parking, clean and spacious room

there was a stove, sink, dishwasher, refrigerator let s just say a full kitchen

bed and pillows were very comfortable. breakfast had “make your own waffles”

very quiet building. i was right next to the laundry room and never heard a sound.

just loud kids

noisy - full of kids running up and down halls

uncomfortable beds, room fridge freezer didn't work and we lost our kids dino nugs

the inside pool was still too cold. need some more heat in the pool.

pool small and no hot tub

the breakast buffet was of excellent quality and exceeded my expectations for a nice hot breakfast

the location was close to what i needed. the breakfast was delicious.

the indoor pool was barely occupied which made it feel like we had our own private pool

it was clean, breakfast good, decent for the price, near stores

the lady staffing the breakfast area was very aweet and helpful - she made sure we had everything we needed

breakfast was nice and hostess was friendly and eager to serve and or help

breakfast 10min from the beach

carpet wasn't new need more to offer at breakfast shower wasn't new

breakfast awesome

bed was so comfortable. nice selection of foods for breakfast.

breakfast was ok,need grits on menu,and the biscuits could bake a little more

were on 3rd floor, and it sounded like a bunch of kids running back and forth above us

the pool was too cold and my kids didn't enjoy it. beyond that everything was good ud83dudc4d

liked that our suite had a fully equipped kitchenette

i loved the split room with the kitchen and desk and tv in front and a totally separate area for the

spacious, had a kitchenette, bed was comfortable, everything worked as it should.

small kitchen, living room and bedroom

i had to carry all the kitchen supplies to my room by myself

with that being said, i didn't like the cold pool even with the sun shining on it all day

the gym is well equipped and the room was very

the host in the kitchen made sure i got a good breakfast. that really blessed my heart.

longer breakfast hours

great breakfast, with a variety to please all

breakfast only waffles n cereal and water down juice

the breakfast

there could have been more on the breakfast bar like biscuits and sausage!

sorry did eat breakfast

breakfast was not great. coffee was yucky

breakfast

no full breakfast.

just would be nice to have a nice continental breakfast.

didn't partake of the breakfast

the breakfast was amazing!!

i love their rooms and the fact that they have kitchenettes.

the convenience to our family, nice kitchen, bed was comfy.

very clean .. kitchen full equipment

staff was friendly, room was clean, loved the kitchen area

location, mini kitchen and walk-in shower.

longer hours for adults at the pool because during the day the pool and the jacuzzi is full of children

indoor/outdoor pool was heated.

it also has guest laundry, which we needed traveling with a toddler

has a pool that is outdoor with a portion that goes indoor as well

i didn’t use it, there was an indoor pool/spa

there was an odor in the hallway by the fitness center.

nice and friendly staff. good breakfast.

the hotel is beautiful and the staff are very friendly. the breakfast buffet was very delicious

location and the early check in

great breakfast and friendly staff!

the staff was really nice the down stairs was clean the kitchen area was nice and clean

awesome breakfast big rooms

d) the gym is on the second floor

very friendly staff members, clean over all, great breakfast, good location!

free breakfast and great water pressure

indoor pool, wonderful breakfast and front desk staff; very helpful and extend themselves to be of service

laundry room and hallway bathrooms across from my room which had a smell from one or both

laundry room policy is not ideal

they can add turkey beacon or sausages to breakfast menu to serve people from all cultures and faith

so i washed my own linen in the laundry room

ev charger was not working but was there

love working out but the gym wasn’t great, the weights were missing as shown in the photos so i had to skip my workouts

ev charger would not work for us, breakfast a bit skimpy

the desk attendant told my wife to follow her to the laundry room only to be told there were no large bath towels

the gym - elliptical worked but was mostly disappointing bc half the equipment did not work

pool hours should start before 10 am and bed could be more comfortable

no yelling kids, loud neighbors or music, one of the best experiences so far, staff was friendly and attentive

laundry on site, breakfast options and helpful/friendly staff

we ate at the bar because jay the bartender was wonderful to chat with after a long drive from florida

salt water pool was definitely the win

the hot breakfast options were a bonus

breakfast didn’t meet my expectations.

there is a little garden off where you eat breakfast and the pool and spa area is private and well maintained

sucks the pool was closed for the season

the spa tub was great.

hotel employee behind the bar was incredible and made a truly outstanding

you get the 7th floor, avoid the rooms next to or across the gym

the gym looked nice although i didn't use it

was amazing , spacious very clean rooms, lobby was beautiful, also had a bar and restaurant

you had to ask for that towels be brought to the pool both friday and saturday.

the bar closes to early

almost nothing to say ! perhaps that i would like ham for breakfast

the complimentary breakfast was delicious and nutritious

good included breakfast and cute pool/patio in the middle

breakfast was not was not free unlike i thought it was that little bar on the side was not a real breakfast

d coffee bar had great service

room service was great and we enjoyed the food

room service was complicated

i didn't have time to check out the rooftop pool or restaurant; however i did venture to the bar on the 2nd floor

wish there was a bit more equipment in the gym like barbells, leg machines and a stair master

location, size of the room and cleaning & kitchen personnel are very nice

excellent breakfast room

tv could be viewed from anywhere in room, kitchen was spotless

gym room was ok. could be bigger and better stocked for weight training

there were no towels in the pool area and no towels in the gym area

location was great. service at front beak and bar outstanding.

room service was great. the hotel was very comfortable and the bedding was luxurious.

room service meals were delicious and staff was pleasant. very beautiful property.

the rooms are very clean , it s a nice location & it s quiet . nice bar & restaurant

lt, pepper, syrup, ketchup)

fireplace didn’t work and no wine bar in the evening which wasn’t advertised

pool was outdoors, not indoors. limited no cost amenities.

pool .gym.staff really nice and room

the room and common spaces were clean and well maintained, and the pool was lovely

i liked the rooms with balconies overlooking the pool. next time i will request one of those.

roof top bar was closed the entire stay!

our second night we sat at the bar and had phenomenal conversations with deja (hope i spelled that right) and vaughn (hope i

we also loved the roof top bar the cordial

gym area was small but nice and was clean

roof top bar lovely

room service food was also good

no room service

i loved the shower and how it had two heads, to make it have a spa feel

not good for adults with kids

love the late check out of 12p

the only draw back was the small pool. you feel crowded if more than one family is in there.

pool was a bit small

i also wish they provided more towels, as we took two down to the pool, and only had one left over for the shower afterwards

the indoor pool and workout room are well maintained

the pool was a disappointment and wish there was more to it than a kiddie pool.

no separate coffee bar in lobby, had to wait in long line to purchase coffee

great staff, nice modern room, welcoming lobby , free parking

with covid, restaurant and bar weren t open.

location is great. nice bar and outside area.

pleasant indoor and outdoor space, helpful and courteous staff, free morning coffee, fantastic gym

lighted parking was not abundant.

the staff was helping for parking needs

vending, ice and laundry on different floors, its confusing

pool closed too early an adult only swim would be nice from 10 pm to 11 or till 12 pm

staff has been absolutely unhelpful and uninterested in helping us track down a bag of dirty laundry that was left behind

breakfast was decent but needed waffle maker or frozen pancake to microwave or toast

the staff is wonderful, the facilities are top notch, the pool was refreshing

the pool was a lovely to have a swim in after a long day

wonderful staff, clean, good location, pool, breakfast was great!

the pool was closed

breakfast was good

my kids really enjoyed it

was a bunch of kids running the halls, banging on your doors all night long

nice, new, modern, quiet, clean, soft bedsheets, great breakfast!

kids up late in next room

like the security door access. and the grab and go breakfast part was great leaving that morning

gym is compact but great

the gym was not open

wish that breakfast started at 6 on the weekends too but i would stay here again regardless

the front desk was really rude when we asked questions about breakfast, the gym, and especially when filling out the paperwork to stay there

we came back from carowinds a bit hungry, and kids loved the hot chocolate at 12am

large room, good amenities, good breakfast, easy parking

young, very loud and apparently the adults in charge of the youth, didn't seem to notice their kids running, yelling etc

coffee and gym

area there was a pool table in the lobby as well as a few other games guests could enjoy free breakfast all this and the nightly rate was very reasonable

room with kitchenette, sitting area, lots of shelves, and large shower

the staf for friendly the gym was clean and the room was very clean

liked that breakfast was until 10, usually breakfast at other places are until 9

comfortable beds, good location close to shopping areas, has gym and indoor pool

loved having a full kitchen with a full size refrigerator and the room was nice & clean

large clean modern room....pool was nice...close to bojangles chicken...nice beding!

everything room was very clean pool was great and fitness center also breakfast was amazing and large selections staff was great and very

this is a very clean hotel. breakfast is very good. i would definitely return.

room was clean, the bed was very comfortable, and parking felt safe and convenient

friendly & professional staff awesome breakfast

kids running around in lobby for basketball tournament were somewhat annoying

the bar was beautiful and the drinks were good

no indoor pool

huge gym, nice patio with fire pits, nice restaurant

hotel bar was noisy and it's directly near the front desk

service from rebecca, clean rooms and they had early check in to accommodate our needs

it smelled like sour laundry and marijuana throughout the whole building

drug deals at the doors all the employees live at the hotel laundry isn’t done until 8pm and on

like weed the vending machine and laundry detergent machine took our money and they shrugged it off

even allowed early check in

breakfast was delicious

i enjoyed the breakfast provided and the staff was friendly!

the room was clean and comfortable, and the breakfast was good

same breakfast daily

walking in room was very neat and clean all toiletries were provided and staff was very friendly, pool was easy to access and the breakfast was great

clean, great staff,best breakfast ever. at comfort inn

clean and comfortable, breakfast eggs tasted odd and could not eat tgem

everything was great including the continental breakfast.

the breakfast was great, with a big variety to choose

there's a small gym that i used several

they had breakfast but it wasn’t really yeah but it was ok

i liked that i was the only one using the gym

gym and pool were closed

staff widows did open nice showers peacefully quite right next to qt, cracker barrell, carowinds early check in was granted very affordable nice vending selection clear

breakfast was good and the staff was great

they also had a good breakfast and coffee around the clock

breakfast was good.

we did not try the pool but looked refreshing, we had a great time

breakfast could have been better.

it was very clean and comfortable, and the breakfast was good!

breakfast was 'grab and go' which meant by the time we arrived, there was only one muffin left as

no morning breakfast

great location and you get breakfast

near waffle house for breakfast checked in easy and fast the guy was really nice

double bed, clean sheets/towels, working ac, piping coffee, breakfast muffins.

room was so nice and clean, the bed was superb and the staff was able to accommodate an early check in

a great bar area and plenty of seating

and we showed up actually on time so the kids could swim in the pool and it was closed

pool is small and the bar was closed on a saturday

the breakfast and pool and size of the room was all nice

the pool was nice and warm in the breakfast was great

the hotel is new and nice, the room is spacious, breakfast was exceptionally good,

unfortunately pool was closed but it’s ok

breakfast

pool being closed

our kids were sad we had to leave

staff was amazing the bar makes great drinks! the breakfast was good too!

rooms, staff was great, very patient with the kids, went out of their way to take care of us and be

late check out

the late check out was a plus. also staff was very friendly.

pool area was dirty and inside of the

barbecue area and pool were filthy didn’t see the staff at all except when we asked for cleaning supplies to wipe

the property was clean, the bed was comfortable. i loved having the kitchen area.

room service n pool

no kitchen

the pool was good

the amenities despite the pandemic. the pool, breakfast and very clean

the location, all the staff was very kind, room was very clean, breakfast.

the next morning there was a great breakfast selection

the pool was not open...

was nice, they allowed late check out at no cost

however the kids and i went straight to the pool after we checked into our room

was nice and clean they had a kickback dinner and bar they had food drinks they was close to everything i wanted to do for my gf

the gym is small

traveling with kids can be difficult

there are too many kids at the pool playing rude with no parents' supervision

no indoor pool

excellent selection for breakfast!

breakfast was sausage patty and small cheese omelette - both were very bad

from sc for my birthday room was clean big and was all around amazing a lil disappointed the pool was outside but other than that we will be back

comfortable room. good breakfast.

we were able to do our laundry nice breakfast great staff

love this property everyone was friendly and everything was clean and good breakfast

a lot of options for delivery, there's a reasonably priced laundry room and dishes/pots are provided or available

no breakfast at this location, oly had coffee maker and coffee in my room

breakfast was great

room was nice, especially if you are staying for a while, as it has a large kitchen

no light in the kitchen. it was real dem in the room trying to eat at the the table

that they had a kitchen

comfortable clean room, fully-equuoed kitchen (including kitchen utensils)

absolutely not.... if you love to cook like me full kitchen as well as oven ud83dude03

the laundry was broken the ice was broken the majority of the vending machines were broken the pool was

breakfast options were not good, it only had one waffle such a big hotel , which created a long

shuttle wasn't marked for right hotel. said sleep inn on it. no early check in allowed.

the ice was broken the majority of the vending machines were broken the pool was shut down the gym was shut down

the room we had, had a broken curtains and less laundry towels.

the staff was very rude and made it get out of the pool before 8pm the posted closing time

was excellent we just have some food issues me and my kids after eating breakfast i think it was from the eggs

my kids threw it away though

the shuttle service was great and the room was comfortable and big

was told the pool was open to get downstairs with the kids and the pool was dark green and dirty

wifi and parking should come with your hotel and not an extra fee

also had no information on room service or how to reach the front desk by phone

parking, free wifi, size of the room

i was able to get early check in

with no room service during stay, having extra towels in room would have been helpful

the pool faced towards the interstate, therefore not very relaxing hanging out there.

the shuttle bus driver.

desk staff was extremely helpful. shuttle to light rail was great.

was kind of duck off, they had a restaurant where i could order food, buy wine or alcohol, catch shuttle to the airport and i loved the comfort

also, the pool does not have water in it, but it is before memorial day

the rooms are fabulous and there is always a good group of folks downstairs at the bar for the evening reception, if that's your thing

complimentary breakfast and bar drinks for each night i was there

breakfast, great location, beautiful lobby and bar area. clean!

the complimentary breakfast and happy hour drinks were all a

breakfast and rooms were spacious

states pool not open gym no equipment no breakfast dishwasher disposal not working should not be charged this amount if

the breakfast could have had better choices.

everything! clean room comfortable beds. kitchen in the room. very nice staff. breakfast!

breakfast was delicious and very convenient.

the room had tons of counter space, a full size refrigerator, microwave, dishwasher and kitchen sink

property was very clean and the breakfast was delicious

we didn’t have to sit in our room we had the ability to hang and play pool or just sit and have coffee

breakfast, not so good.

we liked that the pool was clean and warm to use this time of year.

breakfast wasn't terrible but for the price of the room, they could have more options.