breakfast was better than other quality inns we've stayed at and we liked the old charm of the

the kids left, i went back to sleep, all good

there was kids running everywhere, throwing balls

there was a huge group outside and in the lobby with kids throwing food all over, in the elevator and on the second floor

that and no actual breakfast just 2 bags with a couple items and there was myself and my 3 kids

breakfast had good selection and was hot and tasty

breakfast looked amazing but we grabbed blueberry muffins for the car ride out

cozy feeling, serving breakfast and pool open!

front desk was awesome and the one time i came down for breakfast the lady was also wonderful

loved the atmosphere. we loved that the pool was heated!

pool was closed and obviously had been closed for a long time

a busy holiday weekend 4th of july, the property decided to chemically treat the pool during the open pool hours instead of conducting the cleaning during the night when the pool

bathroom outdated bar staff was rude

chose this hotel because of the bistro/bar and outdoor pool

excellent staff, lovely rooms, super breakfast. good gym.

no breakfast of any kind and it said breakfast! no coffee in room.

was no breakfast the only food on the property were $3 twix and snickers bars

breakfast was not a breakfast, sorry but a cup ofcoffee and choice between a couple of white bread

no breakfast

cleanliness, availability and price, continental breakfast.

great staff, good location, very clean, great breakfast

breakfast was amazing, everything about the stay great!

my room was clean and well stocked and the bed was comfortable. the breakfast was pretty good.

within walking distance and our favourite shops are in the area, and they have a great choice of breakfast

no real breakfast

to check in at noon, but were told we would be charged extra for early check in

stale excuse for a breakfast

the breakfast was horrible; need a better selection.

the breakfast was just muffins and a breakfast bar.

the breakfast burnt a plate & woke up everyone @ 6 in tha morning

it’s been this way a while & it doesnt appear that’s changing anytime soon laundry is limited & expensive for old

a working refrigerator is always a big plus for me in hotels & the hot served breakfast was good having the added option for kosher

breakfast was not as good as it once was

kids enjoyed breakfast in the morning, front desk was very pleasant.

free breakfast

our room(s) were cleaned everyday and breakfasts were excellent

very nice decor, staff and cleanliness. great breakfast buffet.

the breakast buffet was of excellent quality and exceeded my expectations for a nice hot breakfast

precautions pool closed fitness center closed and bag breakfast should include a price discount

great value and excellent breakfast offered

breakfast was nice and hostess was friendly and eager to serve and or help

breakfast 10min from the beach

very good breakfast with waffle maker

it was clean, breakfast good, decent for the price, near stores

the pool was too cold and my kids didn't enjoy it. beyond that everything was good ud83dudc4d

were on 3rd floor, and it sounded like a bunch of kids running back and forth above us

booked the room because it said they had an indoor swimming pool for my kids but when we checked in she told us it wasn’t open

bed was so comfortable. nice selection of foods for breakfast.

if you don't have a 4th floor room you can hear people walking above you and kids running up and down the

we didn't eat breakfast or dinner at the hotel.

the only recommendation is to have lower lighting in bar area and make it a little cozier.

no free breakfast!

there could have been more information about the breakfast choices.

no free breakfast.!

location, near walkable restaurants, nice roof top pool

breakfast cost

fort the price , breakfast should be included

breakfast was great and our server was super friendly and helpful

the bar in the lobby, great service

breakfast was fresh and amazing

wish the pool was indoors.

we also liked that there were so many seating options near the pool

we went out for a few hours came back cooked as we were cleaning up we noticed ants all over the kitchen

loved the large windows and kitchen, even though i didn't need to use it

pool was closed the day we came

breakfast was very good. good variety egg omelette was good.

did not eat breakfast due to covid.

breakfast and fitness area

pool is to small and in a bad spot

great breakfast' friendly

pools closed and gym understandable due to the covid-19 situation but kids wasn’t happy

the breakfast was fantastic and the location is great

not able to get early check in. pool was cold

clean room and overall hotel, excellent hot breakfast, pool was nice, people were friendly.

the price for 1 night the breakfast could use grits on the menu ask for towels never got them

breakfast was great, place was nice and clean. staff were great

clean pool and good service and great breakfast

clean pool and good service and great breakfast

breakfast

lady who produced breakfast every single day was such a gem

ease of check-in, free breakfast, and up to date clean room

the staff at breakfast was super personable

a 100 deposit when i booked online i was under the impression that was with the 100 deposit, the pool wasn't up and running and stated i was upgraded to a

better breakfast

the kitchen was very handy and well-equipped

plenty of parking

speaking loudly and kids running from room to room

kitchens were excellent

having a mini kitchen and a living area was nice to have since we were there for a few days

clean property, comfortable beds, nice pool

location, clean rooms, hallways, pool areas

we participated in the breakfast each day

no breakfast

the size of the room, and the added kitchen with great size fridge.

the spa tub was great.

great breakfast, especially appreciated the fresh fruit and drink options

small but decent fitness center

there weren't lots of kids so enjoyed the pool

there was nothing i didn’t like. wish there was an indoor and outdoor pool

location, rooftop restaurant, room service and the cleanliness of the hotel.

o)

room did not have a microwave, room service was only available upon request, and there was no pool

room service was great and we enjoyed the food

exceptional location and breakfast

room, pool, bar, breakfast, location

pool was a bit small for such a big hotel but it was heated which was a nice surprise for a morning

small but nice swimming pool with plenty of seating, shade, and free towels to use

some people have a party very loud by the pool at midnight.

only stay at hotels with peloton bikes in the gym

good included breakfast and cute pool/patio in the middle

the breakfast was minimal but not a deal breaker by any means

was perfect breakfast was perfect (thank you to morning staff team) complimentary evening buffet was excellent

clean , great location . large room with kitchen and living area

breakfast was not was not free unlike i thought it was that little bar on the side was not a real

gym area was small but nice and was clean

roof top bar was closed the entire stay!

love the rooftop bar and sitting area

bar tender that served saturday night downstairs due to a private wedding up at the top

we also loved the roof top bar the cordial

of free parking

beautiful area. free parking. nice gym amenities

were traveling with kids and required a room with 2 beds

were traveling with kids and required a room with 2 beds

their much-vaunted room service

rooms, excellent staff, food onsite, bar and a pool and health club all make this my favorite stay in charlotte

pool closed too early an adult only swim would be nice from 10 pm to 11 or till 12 pm

several times to get extra shampo and a laundry bag

the beds and bar / food was delicious

was great our stay was excellent and the reims are very spacious best part they have a full kitchen

rooms weren't big enough for my family with 3 kids

had appetizers in the bar and breakfast the next morning

my kids didn’t

the restaurant and room service food was exceptional

ve us early checkin/late check out)

smaller gym and pool, but overall very

the parking lot is big enough and the swimming pool is outside

i also love the breakfast in the morning

breakfast was good

the pool warmer?

great location, great staff, and great hotel with a great bar ud83dudc4d

i think we were told that room service was available, but where was the menu for that

ordered room service and after an hr and 30 mins it never came

room service meals were delicious and staff was pleasant. very beautiful property.

gym had a nice dumbbell selection and bench but i wish they had a multi use weight machine instead

we're blessed that there was a continental breakfast breakfast set up

the rooms and breakfast.

the mini kitchen had everything you needed to make meal, just bring food to prepare

excellent breakfast room

breakfast was ready when it was promised and the choices were excellent

drinking machine in the gym without water

and the breakfast honey great

beds to sleep up to 6 & only one desk chair seemed strange, especially with having to take bagged breakfast to room to eat due to covid restrictions

laundry room could certainly use some cleaning

the gym could have had more equipment

i did not check out the pool or upper floors

property good laundry facility nice pool- water is good cool

the gym was real nice

as such was in a convinient location - not noisy - had a bar and light dinners were available on site - staff was nice and supportive - rooms were clean -

is often hot and humid, but thats not courtyards fault and there is a pool and ac

the hotel bar was nice and all off the staff at hotel was so nice.

loved the location, the area, the comfortable room, shuttle service, pamela (guest service who cleaned our

definitely more modern okay for kids but definitely more geated to couples and office travel.

nice pool and gym. open even during the “pandemic”

our shuttle driver was so precious, she had the best attitude and personality

was out 30 minutes before breakfast ended and they never made more

the pool i thought was heated in more choices of breakfast

the gym is poor with only 6 machines, no tv remote and limited weights with no mats to stretch or

breakfast was okay could have a little more of a variety and location was perfect for what i was

the kids would've enjoyed it, though, had it been a better experience

we enjoyed the pool and the grounds

the food to room service was not special, very untasty

they greeted you before you could even see them, catered to you at the pool side and in room service just spot on

wish the pool was heated but the spa was great :)

spa was phenomenal

room was very very run down, they had free wifi, however i could not get anything to load on my computer

it was written up in the advertisement there was no breakfast served

right on the main road and save to park car. clean parking lot

roach bodies in room. poor wifi.

knew there was no breakfast but the coffee was just awful

the restaurant and bar were very nice

clean, comfortable beds, friendly staff, pool, spacious hotel, and the balcony

the pool was a little chilly, but other than that, everything else was great!

loved everything it’s clean friendly staff very relaxing upscale bar indoor pool lots of things to do right in the hotel, i will be back

and bar closed to early for

good breakfast and nice beds!

liked that our suite had a fully equipped kitchenette

very clean and comfortable lots of room. nice kitchen.

the breakfast was the bare minimal

a hot breakfast would be nice. we only stayed overnight so i did not plan on cooking

the hotel kitchen was closed

spacious rooms, breakfast gym and pool

for instance our room had a laundry basket and the kitchen was fully equipped and included a pitcher, extra hidden trash can

beds were comfortable and breakfast and laundry facilities awesome

also, phenomenal breakfast, pool, and grills

possibly larger bar area but not a real issue.

my car for the weekend in the parking deck and enjoyed what the hotel had to offer from the bar downstairs and live music it was all amazing

the bar and sitting areas were nice

rooftop bar was an awesome place to hang out and have drinks with my girlfriend.

the newest of the property. the entertainment at the bar was nice. staff was very professional.

oh and i love the fact all their rooms have a kitchen which means less eating out

staff was friendly, room was clean, loved the kitchen area

i loved the price, bathroom, & the room kitchen

roomy kitchen area as well

very clean .. kitchen full equipment

hotel was very clean, the staff was wonderful and welcoming, the location was perfect, and the breakfast was fresh and delicious

breakfast wasn’t good, but due to covid restrictions we understood

very clean, friendly staff and breakfast was great!

the pool wasn’t open

ideally the outdoor pool would have heated so i could use it in october

the breakfast

just would be nice to have a nice continental breakfast.

breakfast

breakfast

breakfast was fine and so was the location

the staff was really nice the down stairs was clean the kitchen area was nice and clean

pool was a little to small

lovely outdoor pool, managers reception with free drinks, free parking, free hot breakfast with a mto omlet

the pool wasn't up

smell in the room is not fresh, there was the smell of old socks, the doors creak, there are no kitchen utensils at all, the bathroom is small and the doors are old, there was no shower gel, the

cleaner room spray for rodents false advertising of pool & breakfast

pool was closed and nothing was mentioned prior

pool out of order again same as last year

pool wasn't open

the pool was well out of commission and it would have been nice if the toilet

my son was obsessed with the breakfast options & the pool

the staff was excellent great breakfast pet friendly will stay again for next trip

very clean, quiet, safe hotel with a solid hot breakfast, nice gym and coffee all day.

with that being said, i didn't like the cold pool even with the sun shining on it all day

nice shower, clean, fresh, comfy bed, very good breakfast, friendly staff.

pool hours should start before 10 am and bed could be more comfortable

well appointed rooms, welcoming and accommodating reception staff and a great bar lady , alisa.

we ate at the bar because jay the bartender was wonderful to chat with after a long drive from florida

breakfast bar had plenty to choose from

in (which were resolved), couldn't turn on fan to use as white noise without turning down a/c, pool was closed, fitness room was

had a bar and a pool

the staff were so very nice and helpful! the hotel was great and breakfast was delicious.

the pool was open and we enjoyed it

nice staff and pool also liked the bar onsite

restaurant, bar, pool, room, breakfast, check out time

we enjoyed the room and location. breakfast was great.

there is no laundry facility or laundry service in the hotel.

about laundry was told there was no customer laundry facility desk attendant very abrupt and

the desk attendant told my wife to follow her to the laundry room only to be told there were no large bath towels

location the calmming and pretty blue and grey interior paint. breakfast

beautiful & modern decor loved the indoor heated pool .

the pool was closed due to maintenance.

no free breakfast. only in-room service.

the wifi in our section of the hotel was spotty.

wifi was slow

no pool and my sister said poor water pressure

i like the gym!!!! it was nice!

i needed an early check in and carla was most helpful

the rooftop bar has the best view and they are so accommodating

was given a certificate for breakfast which, unfortunately, i was unable to have because of medical tests that am

longer hours for adults at the pool because during the day the pool and the jacuzzi is full of children

i didn’t use it, there was an indoor pool/spa

don't know about pool because we arrived late and it snowed the next day.

has a pool that is outdoor with a portion that goes indoor as well

hot tub. pool. breakfast. clerksawesome

they can add turkey beacon or sausages to breakfast menu to serve people from all cultures and faith

it was clean ans staff was friendly. pool felt amazing

kitchen sink stops up

indoor pool, wonderful breakfast and front desk staff; very helpful and extend themselves to be of service

laundry room policy is not ideal

it was a clean hotel with excellent breakfast setup

nice and friendly staff. good breakfast.

great breakfast and friendly staff!

great breakfast as well

excellent front desk staff, super clean, and attractive. fantastic breakfast! a++++

i had a great time, but out of the 2.5 days did not get any room service

free breakfast, rooftop bar, location

long wait for valet service and no room service

i think my room was under the gym or something as there would be loud bangs like someone dropping weights some days it sounded

the breakfast and mini bar is expectional

booked this hotel as it had a fitness room and a pool,the pool only had chairs in it so to go relax at the pool and read a book

pool and hot tub was a little crowded but it’s memorial day weekend so it’s understandable

breakfast area was very clean and the food presentation was excellence

great place, the hilton pool is also included at the hampton. the hilton pool is open 24/7

the breakfast was more then danish and coffee, it was really good and delicious

friendliest staff ever! beautiful room and bar area too.

no hot tub, but a nice pool area.

fitness area was to cold

the kitchen!

there in april and the sun doesn't hit the pool area until late evening so my hopes of relaxing in the sun by the pool was not applicable

clean and free breakfast

i like all the accomodations, including valet parking and breakfast.

breakfast and customer service at front desk

all amenities are up and operating again including the pool, a full gym and restaurant

the pool was amazing the food breakfast was amazing

the fitness center was very disappointing due to there only being 4 treadmills and one exercise bike

great location, i love the bar and restaurant, very beautiful city view at night

fitness facility was cramped and only one tv station worked on the machines

easy to get into very good breakfast and the drinks at the bar were excellant

and the bar area is good and bar tender is nice

the breakfast was good-bacon cooked just right

room, gym was ok, and breakfast was great and everything clean.

the breakfast selection

bar was closed on sunday inside rather it would be open for guest or mention not open on sunday was

breakfast was good

it had a mini kitchen which allowed us to cook and save money rather than eating out nightly.

free laundry, friendly staff

free laundry

my accommodations the ability to do laundry the location and the staff .

my bed kitchen bathroom and the thick towels..

bar staff and the overnight hostess were great

not aware that the bar served food bc the site does not say that and the room did not have a microwave or mini fridge

great vibe, bar scene

the decor is an upscale funky that fit our esthetic and the hotel bar has an outdoor glassed in area that had a lovely view of the city

the bar and restaurant serve amazing specialty cocktails and excellent food

great breakfast, like the omelette s

i had anything negative it would be that breakfast did not include those of us that are vegetarian or even vegan

appreciate the stocked kitchen and amenities in the room

it's very hard to use your hair dryer and other appliances in the kitchen

the breakfast was delicious and the staff was very helpful.

the gym was fabulous

breakfast was ok, not enough food, dishes available

good breakfast and friendly staff

the only issue i had was that the breakfast was very limited for the price

location n staff. breakfast

the breakfast was nice

the room had a full kitchen with a refrigerator in a microwave no stove

it also has full size kitchen which is pretty cool

gym

i didn’t get an opportunity to go to the bar area, but it looked like a nice atmosphere

is definitely comfortable in terms of facilities and wifi reliability for a business stay

updated but has zero wow factor. wifi was wonky.

the peloton bike in the gym the seat was not adjustable backward or forward, the handle for the adjustment was broken

no room service for breakfast on monday

room service was great, food better than expected and staff was fantastic and very patient with a

breakfast was excellent everything exceeded expectations

breakfast was good

more breakfast selection

the glass showers, kitchen area, as well as the comfortable beds

super convenient for walking to shops, restaurants and many rooftop bars

the rooftop bar was amazing and the location was everything definitely will return

comfortable bed, great location, nice gym, front desk staff was super friendly and

breakfast was top notch the hostess was accommodating

the room is modern , clean and beautiful! the breakfast is very good

clean, friendly staff, great location, breakfast was good

i could hear my neighbors talking and they had some rowdy kids that was up at 2am running and playing even in the hallways

room service was excellent the food was great

i shouldn't have to wait 30/45 minutes to get a soda from room services that isn't open 24 hrs

location, access, gym.

the location was great. the restaurant was really good. the gym was amazing.

no gym not pool 28 dollars parking not clean towels i list say that in the webside

room service between our nights

i was there for a fitness training that took place in gold's gym on the third floor, but you had to go to the bottom floor first

sat at the bar for ten minutes friday night

not mention abut the not operating room service or restaurant closure. and type of valet.

breakfast was great location was great staff where amazing

equipped with kitchen facilities

room was super clean and beautiful! staff was awsome loved the gym and continental breakfast

the gym area was great and enjoyed my view while on the treadmill and pelton bike

the room was spacious and the kitchen even had a dishwasher, and it was one of the best hotel breakfasts i have ever had

that the pool and fitness wasn't opened and construction in the front of building

that the pool and fitness wasn't opened and construction in the front of building

i was also told the hours of pool use so we purchased new swim wear, but the pool was so cold it was unbearable

better bar menu.

if the pool and fitness center was open

did not have steak available for room service, so we attempted to go to the restaurant in the hotel but the menu was very very small

room was beautiful and the roof top bar and pool were awesome

ordered room service on my 2nd night and the food was over cooked

hotel closed the pool on the last two dats we were there

room service was slow the bartender disappeared for almost 15 minutes while we were trying to pay

no personal laundry service and no free breakfast

room service menu could have had a few more options or at least affordable items

elevator broken lousy continental breakfast and no shuttle. hotel needs an overhaul

room service hours are limited electrical outlets in room are quite limited and difficult to locate

allowed us early check in without charge

ev charging stations

the lobby bar bartenders were kind and knowledgeable

within the hotel had good food, service was just a little slow and a drink i got from the bar wasn t the greatest

the bar at night and

location! fabulous! i love walking around! gym and pool area

room service was fast

room service was expensive and not worth it

tub faucet leaked and room service left a dirty drink mixer on the wet bar

the hotel bar has great atmosphere with exceptional staff

the tub the bed the balcony the bar room service for breakfast and it was quiet ud83eudd70

room service food

the money i paid for this room and could not get a cup of coffee but yet they offern24 hour room service the room had no carpet and the floors were

the room service food was not that great and i was defiantly disappointed in the food that was brought

coffee shop and gym were excellent

good location + gym was well equipped although some of the treadmills didn t appear to work properly

we enjoyed the oyster bar and the offerings were ample

rooftop bar was exceptionally hospitable

rebecca at check in was really helpful and makayla our waitress at the auro bar on the rooftop was

location in uptown charlotte, close to the museums, theatre, bars and restaurant

size of the rooftop pool and bar area was underwhelming due to the large volume of guests during our stay

there to be a full bar downstairs, the liquor selection was a little on the poor side

the bar, the pool and the dinner area was closed due to the virus so even though i understand, it would have

everything, the bar was my favorite

pool not open

do not like the extra charge at the bar when i asked for a bacardi and diet and was charged two prices

the laundry was broken the ice was broken the majority of the vending machines were broken the pool was

i forgot to ask where i get the shuttle from the airport back to the hotel.

airport shuttle took way too long.

the room we had, had a broken curtains and less laundry towels.

given early check in, although management rescinded an earlier check in promise

at the bar the separation between customers could be better, did not follow the 6 feet rule

the brunch was great. roof top bar is awesome. location was great and spa was great.

i loved the convenience to the belk theater, and the rooftop bar was lovely.

the restaurant, rooftop bar, fitness center and everything else is great and you don’t even have to leave the hotel

great bar and dinner area at night

also, breakfast was ok, but i'm not a fan of pre-made omelet, then rather not serve eggs

can hear everything, it’s like the people next to my room were inside of my room and the breakfast was

the breakfast should have had more options and not just eggs. overall will definitely be back!

ok breakfast

breakfast was basic but worthwhile

the room was very clean and the restaurant had an excellent breakfast.

one slight complaint was breakfast in the hotel restaurant

the gym was state of the art and clean

fi, parking, breakfast, etc

everyone we encountered (including valet, front desk, room service & housekeeping) seemed genuinely pleased to make our stay special (+)loved ordering room service at 1 am. friendly and helpful staff!! (+) i was given wine upon arrival, a bellhop carried my bags for me, and my room service was fantastic (-)was piloting a new brunch program and food wasn t available at the times listed on the room service menu (-)kimpton does not serve food or even room service until 8am. parking is expensive. (-) we ordered room service because we missed our dinner reservations (+)hotrl was clean and beautiful and room service was (-) also there was not a microwave in the room, it room service brought one right up (-)didn't like that they don't offer room service (+)we liked the rooftop bar, room service, & location. all the staff were most helpful. (-)no room service menus or drinks in room

i loved everything ... staff ... breakfast and housekeeping...

love this property everyone was friendly and everything was clean and good breakfast

i was told to go to the laundry myself to pick up the bed sheets and pillows case, and there was no hot water, there was no

a lot of options for delivery, there's a reasonably priced laundry room and dishes/pots are provided or available

laundry room only had 2 washers and 2 dryers

the location was amazing. even with covid-19 going on they did have some type of breakfast.

no continental breakfast options

i paid 170$ for crappy room the shower door handle fell off, they provided no wifi for my fire stick they did not even offer complementary coffee

the pool was close i booked the hotel cause i was planning to use the pool

loved the restaurant and bar on site and pool area making it very relaxing to sit outside and just

room was nice, especially if you are staying for a while, as it has a large kitchen

the stairwell system is confusing making it hard to find vending machines/laundry while also being disgustingly dirty

didn’t get clean towels only certain days was laundry day

no oven in the kitchen.

comfortable clean room, fully-equuoed kitchen (including kitchen utensils)

no breakfast option, late check out time

very classy. i enjoyed it. the bed was incredibly comfortable. nice work station. lovely pool.

the pool faced towards the interstate, therefore not very relaxing hanging out there.

pool

desk staff was extremely helpful. shuttle to light rail was great.

breakfast was good and the coffee was great

decent fitness center

cleanliness, great shower supplies, ample space and great breakfast.

extremely clean a d comfortable, beautifully decorated, good breakfast and friendly staff.

clean hot breakfast busy walking location!

the shuttle service was great and the room was comfortable and big

about this place it has everything that i need if i could change something it would be the laundry using quarters only it should have an upgrade where you can use a debit

reason we chose the hotel was for shuttle service to the airport

free airport shuttle. nice room. clean.

shuttle services to and from airport is such a convenience

the room and bar the breakfast was okay!

in bar very friendly and helpful in evening

great location, and the complimentary breakfast was delicious!

was a busy weekend so it would of been nice to have more staff for the bar area

s

everywhere i was escaping from domestic violence from my kids father they were with me as well

clean room, breakfast, no bugs, and friendly staff.

breakfast was served warm and ready to eat

unfortunately the pool was not available during our stay.

pool wasn't open and also i didn't like that there wasn't any breakfast just bags breakfast and the