it was clean and the room was spacious. it did have parking and the staff was nice.

free parking is a great bonus

maybe the parking

there is also a popular restaurant in the hotel itself, especially for breakfast

we did not eat breakfast at the hotel.

the parking lot, the entrance it's a little difficult to locate of you don't know the avenue

juice or bananas were not available on included breakfast

enjoyed the breakfast, lots of choices, attentive wait staff

a bit cold in the room, small breakfast

breakfast was included, but didn t start until 9am and i had to leave at 9am

restaurant at the place, and breakfast included which was excellent

and downstairs the breakfast and waiter

and the breakfast and service was great

breakfast was not included, but it was possible to order room service from the serranillo restaurant or go directly to the serranillo restaurant just next

complementary hot breakfast was served every morning

big room, breakfast was helpful because i didn't see many other options around for early morning

beds, everything very clean, excellent breakfast and only a few minutes walk to plaza juarez

) breakfast was usually good, although occasionally we arrived when most food had been taken and some

it was very comfortable, with good wifi

everything was very clean and the wifi was fast enough for work

location

the plus side, one of the front desk workers came out to meet us when we were having trouble parking

parking is available in front of the hotel, no size/height limits

ry close to main square), during my staying very quiet, parking directly at the entrance, nonstop

surprisingly good breakfast buffet

the hotel has a restaurant but fails to mention in its profile that they only serve breakfast

t goes till 12)

breakfast needs more variety

the location is very quiet, the breakfast was excellent, the staff very friendly, i really recommend

the wifi works well and the location of the hotel is very central for my stay in pachuca

wifi was weak. not much insulation between rooms

netflix, free wifi

hot shower and good wifi

in the pool was cold, my daughter couldn t enjoy it as planned

hotel with stylish rooms and confortable beds, good shower as well, great breakfast selection, parking available in the basement, located at the edge of the city

a strange feature is that the elevator doesn t go to the parking garage below

there s no elevator from parking to the rooms

pool

went down for breakfast as it was included, and restaurant was packed, not so much of social distancing and

fixed and limited in choice and quantity breakfast menu

offered everything in needed; safe, clean. great staff too; full breakfast!

room was great, clean, and spacious with fast wifi

breakfast service was great

there is no room service

food except for the breakfast in the restaurant downstairs) the bathroom smelled

- breakfast was delicious

breakfast was delicious

amazing breakfast, best bed ever

was not working just ventilation and you can not open the windows pool was not clean internet is slow because of the design of the building you hear the noise from

swimming pool was very warm and pleasurable

very big room, yet to be renovated. good price. nice pool.

swimming pool was under maintenance for several weeks, even though it's something they promote for the hotel

the pool was freezing - unusable

wifi was excellent, the hot water was slow coming but after 10 mins okay

the facility is great for the price, rooms clean and comfortables, safety parking too

not a great view or location. parking was shared with a mall. pre pay parking was a drag.

they have paper cups at the gym, very creative and eco friendly. liked it!

parking is shared between a plaza and hotel and its open to public.

hope they can fix the hot tub and also update the ladder in the pool as it only has to steps to go in and out and it was very hard for me to exit out of the

wish i could have used the pool but it was a one nighter

the staff was very nice and room service was great.

th breakfast was good, but could have more selection.

breakfast was great except that they served mostly pork and had to stay with the chilaquiles

the breakfast was very good and had variety

i have tío make an appointment to use the pool

asked for a breakfast to take out to be ready at 6 am, as we had to leave early, and we accepted a sandwich

breakfast you have only two options and start 8:00 am too late for those who go to work early.

mondays the restaurant is closed so the included breakfast is way worse than the normal one, which is not that good itself

good breakfast and nice staff

good breakfast and clean place

decent internet, close to taquerias open late and farmacia, pretty furnishings, good price, good laundry

everything was amazing, the hotel, the view, the place and breakfast and price, i love it!

breakfast quality is good, a la carte but too little options if you stay longer and do not prefer

breakfast, tv, parking, spacious hallways and room, kind staff, dog friendly and clean.

breakfast is very poor, coffee was most likely a water. not tipical for mexico.

breakfast was very good

the gym is very small but has the essentials.

breakfast was nice

hotel is truly beautiful, the breakfast was pretty good and good choices , the overall service was excellent and the people are

a big water slide, pools, play areas for little kids and a field for playing volley ball, or soccer, 2 bar areas that were closed & the pools were

water slide, pools, play areas for little kids and a field for playing volley ball, or soccer, 2 bar areas that were closed & the pools were closed off too

good breakfast

their breakfast that is included is excellent and abundant

lovely decor, breakfast was delicious, staff was super friendly

the breakfast is huge and tasty

delicious breakfast

breakfast at the restaurant was with vouchers as part of the tariff, and the food was excellent

breakfast. no american coffee... they charged us extra for chopped vegetable for kids...

my first breakfast they neither had fruit nor juice, even these were offered by the menu, but, when i had

very nice hotel with local climate. tasteful breakfast. very nice staff.

breakfast was good, the waiter was new

mariluz also happened to be the cook and server when we went for breakfast in the morning and got delicious coffee, fresh squeezed orange juice, made to order food

the pool was amazingly warm (thermal)

wifi and restaurant. convenient parking. security bar in shower.

wifi and restaurant. convenient parking. security bar in shower.

the property is very clean. the staff is very friendly. i liked the secured parking lot.

the hotel has a central position, and a convenient to parking parking connected to it.