the property is very clean. the staff is very friendly. i liked the secured parking lot.

the hotel has a central position, and a convenient to parking parking connected to it.

the pool was amazingly warm (thermal)

wifi and restaurant. convenient parking. security bar in shower.

wifi and restaurant. convenient parking. security bar in shower.

i love the beds it is clean and quiet and has an excellent breakfast

asked for a breakfast to take out to be ready at 6 am, as we had to leave early, and we accepted a sandwich

i have tío make an appointment to use the pool

it is located in a very nice place near restaurants the staff is really nice and helpful anthe breakfast is

breakfast was great except that they served mostly pork and had to stay with the chilaquiles

breakfast was excellent, the staff was exceptional, the room and overall hotel was beautiful

the booking platform showed the reservation had breakfast included but the hotel did not receive that requirement; it may have been just me, but i

breakfast you have only two options and start 8:00 am too late for those who go to work early.

decent internet, close to taquerias open late and farmacia, pretty furnishings, good price, good laundry

good breakfast and clean place

breakfast quality is good, a la carte but too little options if you stay longer and do not prefer

breakfast, tv, parking, spacious hallways and room, kind staff, dog friendly and clean.

everything was amazing, the hotel, the view, the place and breakfast and price, i love it!

breakfast is very poor, coffee was most likely a water. not tipical for mexico.

breakfast was very good

the staff was very nice and room service was great.

best breakfast.. location. clean. parking.. close to the casino.

the breakfast and the restaurant downstairs, cooked to order, was well executed every day

parking is very small and limited, difficult to maneuver inside

the hotel is brand new. i like the room, bed, pillows, coffee and a very good breakfast.

ne in or room service)

the two extra days that we added included breakfast

went down for breakfast as it was included, and restaurant was packed, not so much of social distancing and

breakfast can be improved.

wifi: strong wifi overall: considering the price i paid i would give the hotel a score of 7/10

i think the breakfast was the best part , you could choose different opinion i m the

good breakfast and wi-fi

the accommodations are fantastic, the breakfast is good and gets you going.

very close to downtown, good breakfast, clean, free parking and good service

breakfast enchiladas were not good the first morning.

beds, everything very clean, excellent breakfast and only a few minutes walk to plaza juarez

in the pool was cold, my daughter couldn t enjoy it as planned

hotel with stylish rooms and confortable beds, good shower as well, great breakfast selection, parking available in the basement, located at the edge of the city

swimming pool cold

there s no elevator from parking to the rooms

the wifi was good and that was helpful to me

nice hotel right on the main plaza. comfortable bed, hot shower, spacious room, good breakfast

a bit cold in the room, small breakfast

restaurant at the place, and breakfast included which was excellent

and the breakfast and service was great

breakfast was included, but didn t start until 9am and i had to leave at 9am

hot shower and good wifi

wifi was weak. not much insulation between rooms

the wifi works well and the location of the hotel is very central for my stay in pachuca

netflix, free wifi

location, rooms, facilities, breakfast, prices

location! friendly staff and good room service.

nice reasonably prices on site restaurant serves breakfast, lunch and dinner and several others nearby

parking was easy

we did not eat breakfast at the hotel.

the gym was ok

the pool was ok

everytime we go to gym or pool, we need to visit the front desk

there is free parking, thus its also a great place if you arrive in a car

parking is shared between a plaza and hotel and its open to public.

swimming pool was under maintenance for several weeks, even though it's something they promote for the hotel

was not working just ventilation and you can not open the windows pool was not clean internet is slow because of the design of the building you hear the noise from

very big room, yet to be renovated. good price. nice pool.

one staff member was rude when it came to giving pool towels. everyone els was great!

swimming pool was very warm and pleasurable

the gym is very small but has the essentials.

wifi was excellent, the hot water was slow coming but after 10 mins okay

the facility is great for the price, rooms clean and comfortables, safety parking too

it was clean and the room was spacious. it did have parking and the staff was nice.

free parking is a great bonus

maybe the parking

- breakfast only starts at 9am

spa was great, rooms and restaurant left a very good impression

everything was great, attention, breakfast and spa treatments. will come back for sure!

the hotel has a restaurant but fails to mention in its profile that they only serve breakfast

surprisingly good breakfast buffet

ry close to main square), during my staying very quiet, parking directly at the entrance, nonstop

location

parking is available in front of the hotel, no size/height limits

the plus side, one of the front desk workers came out to meet us when we were having trouble parking

everything was very clean and the wifi was fast enough for work

breakfast was not included, but it was possible to order room service from the serranillo restaurant or go directly to the serranillo restaurant just next

good breakfast options

free breakfast included with the room

they offered nice breakfast. we had lunch in that restaurant too.

fantastic breakfast!!!!!

clean room. breakfast included.

the room was perfect for the 3 of us and i also enjoy the pool a lot

we did not use, but it had a weight room, game room with small pool table, foosball, and ping-pong tables, two indoor squash courts, two tennis courts, basketball

loved that there was a clean pool as we had spent the day traveling and relaxing next to the pool was refreshing

breakfast was good.

well lit, spacious parking

breakfast was decent.

price per night was fair, fair size rooms, free breakfast with lots of choices and strong

of enforcement for masks especially during busy breakfast times

understaffed , no towels in the bathrooms and the main pool wasn’t so clean

and safe place in the middle of a nice nature and area nice swimming pool and garden with restaurant a great place to relax and calm down specially after getting robbed

the pool is clean (but the weather was too cold to swim)