the pool was closed with old furniture in it

staff was pleasant and served a nice breakfast

breakfast was delicious

the breakfast was too ordinary.

breakfast was superb along with the serving staff. thumbs up to the serving staff. thank you

beds were very comfortable, breakfast was good and the gym was also a plus.

thought the breakfast selection was great

more hot food choices on the breakfast bar.

breakfast was great

the staff and location were great! breakfast and everything else was great.

guess my main complaint was the pool not being open i wish some where when booking it would of said the pool was closed for repairs

is a great hotel for anyone traveling--reliable and free of charge airport shuttle each way, clean and comfortable rooms, friendly front desk staff, and a decent free

convenient shuttle, close to airport, friendly staff, comfy bed

breakfast had lots of offerings and a friendly hostess

no pool. no breakfast like the were before virus. no training room.

the bar and the food were very limited

the pool was closed but it was understandable.

warm staff, location, clean facility, delicious breakfast!

close to good restaurant and shopping. have airport shuttle . staff very helpful

pool wasn't available and this wasn't stated when i booked the hotel as this was a big draw for my

i liked the restaurant and bar. the pool and location was nice

great access to the airport. very accommodating with car parking while traveling.

liked the pool & hot tub

we booked because we knew they had a pool and hot tub

not pool or juzzic and the breakfast was the same left overs !! it was included with my stay .

airport shuttle bus is free and called for the guest service

shuttle driver was extremely unprofessional

when we called for the shuttle we were told that it didn't run after midnight but would start up again at 4 a

friendly and helpful close to airport fairly clean nice little fitness center very very comfortable bed and fresh

and shuttle were great

the pool is open until 11pm

friendly staff and good breakfast. they have a nice fitness room.

hotel is the real deal squeaky dutch clean, nice breakfast, good price and an airport shuttle

indoor pool

location was perfect and breakfast was on point

fitness center was brand new. the room was really big. the kitchenette was perfect

the hotel has a laundry room and a small workout room

it was new and fresh clean with laundry facilities.

i was able to use the gym, it was decent

was good free parking on site staff was friendly rooms were clean and kitchen area was a plus beds were soooo comfortable rooms were very clean

also, there is a small gym area and free laundry

we were surprised it had a kitchenette with all conveniences including a dishwasher

no breakfast. had coffee and tea 24/7 free. liked the kitchen in the room.

that you can smoke in the hotel and the breakfast

plus free breakfast in the morning with excellent taste

left too early for breakfast.

the breakfast scrambled eggs and coffee were absolutely amazing.

easy parking, access to gym and the excellent breakfast also customer service.

we enjoyed an evening by the fire pit followed by a dip in the pool which was both warm and clean

breakfast had a nice variety

during covid we couldnt try pool or the breakfast however everything else amazing...

g breakfast wz wonderful also thank

inform people no pool

pool closes early @8.

the rooms were very clean, the bed super comfy, and having a kitchen, sitting room, and bedroom was just like being at home

this made it hard for little kids to sleep

gave me free parking for the room inconvenience, but meh

needs better lighting in parking lot

the hotel was nice, located to alot of shops and restaurants. ann in the bar was phenomenal!

nice room close to airport. shuttle to take to airport or local restaurants

room service

parking was accessible

the price was decent, which was the drawing point for just use if the pool

the pool wasn't open

police car in the parking lot all night helped me sleep a little better

clean and convenient. pool was an added bonus as the site didn’t specify there was one.

shuttle to the airport and free parking for our vehicles was so awesome and we will stay again the

good shuttle easy check in

shuttle runs later though out the night.

breakfast was included and offered fresh fruits, turkey sausage, yogurt, nuts, and non dairy milk

the hotel is always clean, the breakfast is great and has a wonderful staff.

shuttle to the airport was great

hotel provided shuttle service to the airport.

courtesy shuttle was ready when we needed it

near airport. simple fitness room. decent breakfast included

just the gym smell a little bit bad and almost always its locked

we didn't have breakfast

almost everything except the gym

there is no gym

excellent breakfast options and delicious waffles

wanted to use the pool, couldn't

pool was cold

didn't like that they advertised the bistro bar open during hours 5-630 and it wasn't

the beds were great and the extra pillows. the pull out couch was great for the kids.

had a cafe, pool, and fitness center.

was no breakfast and the view from our room was a parking lot

breakfast

ran out of breakfast supplies by 9am. customers not following no smoking policy.

need to change mattress on bed is flat need to do breakfast buffet

breakfast but continue to advertise they have one

breakfast

was a waffle maker provided for breakfast, along with other food, and this was an improvement over other motels in the area

i did get an early check in and the staff was very nice to me but there were too many loud arguments with

breakfast was quite nice, quick, and easy.

the breakfast was not great.

airport shuttle 15 mins late

pool

starbucks in the hotel and the fitness center was very nice

shuttle very convenient

the pool was a bit dirty but that didn’t stop us from having fun

kinda dark outside needs more lights in parking areas

limited restaurant choices; however, the bar food was wonderful

room service

we love the design and plan to come for a few days to see richmond and play some golf

the pool and the grounds were beautiful.

the breakfast could be served an hour longer in the morning.

convenient and clean. breakfast was a plus and very good.

had issues with the dryer in the laundry center

like it all. no gravy for breakfast and the door stuck

coin laundry avilable on property, only one machine though. breakfest was pretty good.

the staff particularly the shuttle drivers were warm and friendly

breakfast

pool is tiny but ok for kids

only 1 small bar of soap to be used for both hand washing and shower

some of the staff weren't that friendly, noise complaint called on our room but it was noisy kids on the floor

asked for an early check in (which was explained was any time before 3:00) and the lady at the front desk told

i felt bad for my neighbors because my kids kept forgetting and it would slam

the pool wasnt open

the people above me had kids i guess

it would be nice to have an indoor pool and bar for relaxing

and service charges, including wifi and valet parking

the shuttle driver was very knowledgeable of the restaurants close by and went in to check on wait

no complimentary breakfast, poor wifi

no microwave in room, bathtub was tiny, wifi not free, parking was a nightmare!

no free parking no free wifi

no real breakfast.

i suggest the breakfast not be only a coffee you guys can offer like a cracks or bagels too.

no breakfast and coffee was awful

breakfast was cereal and toast

no breakfast and wash cloths and towels were dirty

rooms are very spacious and like a fancy city apartment, minus the kitchen

laundry should definitely offer the contactless option to pay for the service (now it’s coins

breakfast in the restaurant was mediocre.

everyone was so delightful. the paintings on each door were amazing! food in thr bar was good!

the bar could be cozier and more inviting

bar wasn’t open… but it was a monday night

love the coffee bar downstairs

beautiful building and a great stay! the bar and patio were lovely!

love the decore, nice little bar area with fun drinks

i loved the bar and restaurant was excellent

the hotel is located next to a large bar and the music is concert-level loud

breakfast was good and location great.

one incident with the breakfast service person

nice gym

the breakfast was the best we have had with this type of set up

the guest laundry room not working

parking lot not cleared or steps free of ice

first thought my car wouldn't be safe until i was told that there was a parking deck not visible from the street

at one point i was locked out of the room doing laundry in my slippers, after calling the front desk 5 times before getting an answer, i informed

room smelled like a gym locker room and the bathroom smelled worse

some of staff in bar area rude to forward

coffee or tea in room, and coffee only available at the bar in the morning, per bartender

i received a welcome drink coupon which was a nice touch--full bar in lobby--and the lobby is very well=appointed--games, snacks, etc

staff, cozy room and hip decore, lobby area with a lot of pass-time options for adults and kids

the room was small but well equipped. the bar staff were so friendly and exceptional.

big rooms with couch, clean room and linens. guest laundry and offers weekly rates.

clean, option for late check out given, comfortable

clean, nice staff close to parks golfing shopping. guest laundry.

of particular note, gary - the bartender who works at night was a great person to interact with and get to know when we were

they did comp us two drinks a piece from the bar and reduced our rate by $60

lobby offers convenient breakfast and had a nice bar area

valley parking only the bar wasn't very cozy

the bar area was nice but wow, i had a sauvignon blanc - the only one they had and it was $15 for 6

everything is great, service, gym, pool, location, all

breakfast buffet and monday thru thursday they have a happy hour with free wine, beer, and a light

kitchen could have used a few more utensils.

the space and kitchen facilities

wasn't very plentiful, and we could never get it to work in the bathroom sink, didnt use the kitchen sink

the breakfast was also very good

the pool was very tiny in the bar overlooks it

didn’t work, maintenence came but couldn’t fix, elevators were confusing and the gym was full of kids not sanatizing equipment, and they ran out of sanatize wipes in hyundai

the bar on top floor was awesome, plenty of room & seating

maker had previous occupant's coffee in it, gym had empty towel shelf and empty water cooler, entry was very confusing

wish the hotel restaurant & bar was open, but these are crazy times, so no fault of the hotel's

many of the services, such as room service and restaurant/bar, that differentiate this location from other more economical

i would have loved if my phone also did not trick me and said there was room

valet

room service stunk. not sure what that was all about. breakfast on site was good.

use of the ymca gym just down the street - large, well equipped and clean

fantastic ymca gym half a block away with hotel privileges

great water pressure and heat, exceptionally friendly staff, great view from room, loved heated pool and pool hours, high quality tv, complimentary drink cards from the

the room service was prompt, and delicious

was an indoor swimming pool, but there was no hot tub

only complaint is that the salad i ordered for room service was a bit overpriced

room service was expensive and very slow

people not staying at the hotel able to get into gym late at night

was awesome, staff was friendly and helpful bar tenders were exceptional

the kids even had their own bathroom

well equipped gym

a nice property. superb rooftop bar with great views of the city.

huge room, nice staff, free breakfast, easy city parking

great breakfast! comfortable bed.

although the hot breakfast was fantastic, most of it was gone when i arrived at 7:30.

enjoyed the breakfast was great

ask for a late check out and was told no

hotel bar had already closed but was able to walk 5 mins over to main st to get a beer instead

i loved how clean it was, and the shuttle that was available for us to use

g pool, fitness center, lobby) are well managed

the pool

next door had screaming kids who were running around until very late

plus very nice bathroom and kitchen amenities included

also there were people coming in and out just to use the gym facilities

there was a continental breakfast but was told afterwards that because there was a kitchen that you could purchase from them for food

acknowledge it until i had to get up and shower the next morning so i just washed up in the kitchen sink which was very

a gym and store inside

staff is great, comfortable, and has ev charging

breakfast was awesome

i love that the bathrooms are large and the “kitchen are” is too

good breakfast

the front desk was super nice the 2 ladies that worked allowed me some extra time in the pool and i really appreciated

everything... staff was amazing... pool was clean... hot delicious coffee

the fact that it had an indoor pool.

the gym was small, but perfect for our needs

great choices for breakfast

the hotel was nice and clean. breakfast was good. the staff was pleasant

really enjoyed the pool and the breakfast

better gym

they have a nice gym, jacuzzi and pool, and a laundry room

liked that they had a gym and a pool area.

it was a mess, plastic hanging, drywall dust, and had to walk through the admin offic and hotel laundry room to get to the elevator

room was very comfortable. lobby area was pretty. gym was great.

no good coffee and bar and starbucks closed

pool area wasn

like where we could eat as they had no staff to run the cafe or bar on

the bar area was nice

she assisted with a much needed early check in and provided great customer service

the swimming pool was not

staff was super friendly and the amenities were well maintained, except the swimming pool area

clean and i was given a late check out which i appreciated

the bar and restaurant was eliminated

the pool wasn’t open

everything was great… kinda wish the pool was open ,but that’s okay!

breakfast was nice!

longer breakfast time on the weekend. ending at 9:30am is too early

didn't have time to enjoy the pool or breakfast

the gym is also spacious and equipped top of the line machines but also with rarely seen gear such as

location and value. kitchen in room

room was very well priced for a kitchen.

property included a gym

our room was equipped with a full kitchenette, but you had to rent cooking utensils, dish cloths, etc

very clean. close to 95. fridge and small kitchen included no pots or pans,dishes available.

went to bar to get away from noise but

pool was closed. bar was out of jameson.

easy off and on to highway good parking

was clean and the parking lot was nit creepy at night

good value for the money. free parking as opposed to places closer to downtown.

we did not check out the fitness facilities as we arrived quite late and left early the next day

the chlorine in the pool was a little over powering but i guess that was

breakfast is great

clean rooms. great breakfast

breakfast eggs were cold and apple juice was very watery

free laundry

the room was neat and clean also had a kitchen area with dishes apartment style loved it

the kitchen was fully equipped so i could make dinner and

although we didn’t make use of the gym or laundry room, we did pass them and they looked clean

laundry area has missing and inoperable machines, the pantry was bare-nothing really good to grab

the indoor pool is a bit small but it was so warm so i loved it!!

a free breakfast

breakfast was not so great that day. a lot of things were not prepared that morning.

the evening beer, wine and food bar was a nice added feature

only downside, breakfast didn't start until 6:30am, we had to hit the road at 6.

- big room, cleanliness, awesome hot shower, breakfast, 3

the full kitchen

pool was not working

breakfast was very good , quite a few choices if you don't like eggs,the staff that did breakfast

we had hoped to have two meals each day in room but was difficult with few kitchen items available

coffee and a muffin or bagel sshould not be advertised as free breakfast

great hotel with a kitchen for cooking and dishes provided

early check in. very clean hotel

would prefer to have a fully furnished kitchen upon check in, not have to request the material

liked the kitchen, location, good value for the money.

breakfast had coffee and muffins.

breakfast

no orange or apple juice for breakfast. lol

had one small problem with my lo k freezing when i went out to get breakfast early in the morning but the overnight staff member was very quick to respond and get me

also great weekly rates, best in town that offers a kitchen

room service was so easy and breakfast was delicious

the food at the restaurant was very tasty and with the bar also in the hotel, i had no reason to leave

were okay , reasonable priced but not the best taste, pool is only 4 ft and tiny so cool for the kids but not adults

parking is included, which is excellent

look a kids made the beds

hotel is conveniently located, the staff is wonderful, the complimentary breakfast is tasty

breakfast could had been better and coffee was cold.

we were there for my child's competition so we decided to go to the pool after it

the dining in the lobby and breakfast was amazing

the location also offered hot breakfast, which is a great convenience for people who are not familiar with the area

the selection of the breakfast, no hot food,,

was disappointed to learn that the outdoor pool was not yet open as i had selected the facility partly because of the pool

the hotel was clean, comfortable and offers free breakfast.

my room was located above the swimming pool on the 4th floor

the gym had two treadmills, and i could'nt get

the kitchen floor was dirty and coated the bottoms of my brand new house slippers with a black sticky

the rooms have a kitchenette but no utensils

it does have a complete kitchen, fridge, stove microwave

the rooms are barren and depressing, rust all over the bathroom, the kitchenette is empty, bare light bulbs

a sink , room for if you bought your own utensils and plates and a microwave but there were no kitchen stuff to cook with, heat up, etc

breakfast was delicious and plenty of it, and pat sat down with us near the end and we spent an

breakfast was phenomenal

they cooked great breakfast and where great host

we enjoyed the delicious breakfast she cooked for us

breakfast was bountiful and delicious

need to pay more attention to laundry. stains on towels.

gym was basically unusable due to a very bad rubber-like odor

loved my stay only thing i didnt like was the gym

hot coffee every morning clean room excellent the staff was very friendly enjoyed the pool

my grandson loved the pool

there was to be breakfast provided but there was nothing except cereal, a sweet roll and coffee but no sweetener

the staff was very unprofessional and would not let us eat breakfast and they cut power to room and left it off for hours i'm getting a

place promotes continental breakfast, but it's just cereal and coffee

no breakfast

no room services at all shower problem (low flow) not good breakfast

rooms were clean, breakfast was good, staff was exceptional!

they had a great breakfast selection.

rodeway inn meet our need and really enjoyed the breakfast and located on great location .

early check in like an hour before check in time at 3pm

continental breakfast was just that, a typical, coffee, juice, cereal,

great location, parking, early check in

i didn't eat breakfast. the location is perfect for visiting family.

breakfast was very basic

good location. clean room. friendly. good breakfast tea.

breakfast was very minimal

bathrooms too small. water machine in gym was empty. tv in gym not working.

pool floor too wet

bed was comfortable, the pool was warm, and the breakfast was wonderful

bathroom is very small but the room is spacious and comfortable breakfast was hot and staff was courteous

breakfast was awesome, a great variety to choose from and hot

breakfast was hit or miss and you had to get up super early before they ran out of items

family sized tables on the patios and well if has inspired us to bring our children here for some pool and picnic ud83euddfa fun

the breakfast could’ve gave been better for sure but 10/10 hotel for sure

also the breakfast was so disappointing

large room , kitchenette, large lobby , longe areas

i absolutely love that there's a laundry facility on the property

no forks, spoons, knives or plates to go with the kitchen set-up

kitchen

nice and clean and had a laundry room on site.

kitchenette was misnamed

the burners in the kitchen area didn’t work but i wasn’t expecting them to be there anyway

the staff was friendly and we loved the pool

they accommodated us for an early check in, which was very nice

also loved the pool and patio and the cleanliness of the facilities

the floor around the pool was very spiky and hurt our feet

the staff, the room, the pool and fitness room.

used the laundry facilities and for the cost of washing and drying i expected my clothes to get dry in an

the spa needed some cleaning (sands at the bottom

with pool, hot tub and gym with the longest hours i've ever encountered at a hotel complete with adults only from 10p-11p

hot tub was not hot or bubbly. i would have liked a little spa time after a long day driving.

the laundry machine didn't work.

the room was very spacious; the kitchen was a huge plus!

the kitchen area was amazing

the kitchen was awesome included full fridge and dishwasher

free laundry was definitely a plus

self serve laundry service

decor, clean little, friendly staff, bed, bathroom meticulously clean and breakfast

breakfast was plenty, and just right, stay was great i will be going back with family

breakfast was mediocre

the hotels fault , corona has made hot breakfast impossible

the breakfast was ok, and the location was great.

no pet fee

would not allow my kids who are teenagers out of the room without a parent with them

bad place do not go if you travel with family and kids nasty place do not waste your money

the hotel room smells bad, mostly weed,.. very bad for family with kids also very old room

a non smoking property with people hanging out on the outside walkways smoking, washing cars, kids riding bikes in parking lot etc

wifi didn't work

pool, room, space.

not ideal to walk past with two little kids

the attendant of breakfast bar was always available and very helpful, kept everything clean and tidy

the lobby was nice and staff were friendly. plenty of parking.

room to park a big truck

no pet fee for one dog, gentle staff, clean room, spacious room.

location was fine enough space park work truck

the tv channels, remote and wifi could use an upgrade (a 2 bed) he said i booked a 1 bed and was trying to charge me for upgrading to a 2 bed, tv and wifi didn't work, i almost got kidnapped in the parking lot (-)wifi was insufficient if you don't pay extra

more towels and wash clothes in the rooms it was only two in a king and with having a bath spa it should be extra

pool and spa were closed due to covid

coffee and breakfast was great

i haven’t used a fitness center, business center, pool, computer center

my kids enjoyed the pool/whirlpool as well

rooms and plenty of parking

dly)

i didn t like the dark parking lot.

good room service good housekeeping recomend to a friend.

the pool was closed

breakfast was good but ended a little bit early

pool was not open

loved the cleanliness and the comfy bed and the breakfast was made fresh especially for us

property was always clean, the common area had a pool table and plenty of tvs and comfy couches if you just wanted to hang out outside of your room

the breakfast provided offered many options for all diets