freeeee breakfast

nice place and very clean. kids enjoyed the stay

very nice staff, great breakfast, spacious room, nice park for kids across the street.

had a family and the kids wanted to swim

nice clean, breakfast good, very convenient location, very nice and extremely helpful staff

clean rooms, perfect location, great value & free breakfast!

in the continental breakfast, not enough selections for food and there wasnâ

breakfast could have more a variety.

breakfast was limited

and the staff very great location need to have better breakfast and hot hot coffee

the gym/fitness room closed really early, (7pm) the bathroom floor had some hair on the floor

bed was comfy and the price for a room with 3 beds was good also enough room for the kids to play

gym is not as advertised.

room was a great size i have kids so they had a lot of space

my daughter said some of the gym equipment was not working properly.

gym the laundry the free parking the lobby and the room very nice and clean

the assortment of breakfast items was outstanding, however, the fried potatoes and sausage patties were cold

my kids enjoy playing in the pool

we had noisy morning neighbors who kids were yelling.

pool had a sewer like smell, it wasn't pleasant.

later we found by accident that the property has vending machines in the laundry room

there was also washers and dryers to clean laundry

right off highway, next to denny's restaurant, has a laundry room on site, good parking, and two beds in the unit

room clean, nicely presented and ready for early check in

she extended exceptional customer service an allowed us to park our trailer in the parking lot for an extra night

the hot breakfast is very good and well attended

children play safely, there is putt putt golf, plentiful parking, and friendly staff

great service, breakfast, location, and room.

gas station near by and breakfast was good

breakfast wasn’t tell 9am everyone has to be to work before then

breakfast not included and only room service at a very expensive rate

ol, spa & restaurant) due to covid-19 but totally understand

we really missed the use of the personal golf cart that they use to offer for all guest

the staff was very friendly and willing to go above and beyond at all times even offering a golf cart ride to the car

restaurant/room service hours were pretty limited for a place that is somewhat secluded

breakfast was great

no pool or spa like in pictures

pool, showers with almost no water pressure

breakfast was good given the current covid situation

not sure if it was from the laundry room on site or what but there was this loud booming sound super early morning that woke us

my daughter loved the pool it’s a great family hotel

the included breakfast was excellent

the breakfast options were great, tasty and filling

suggest to have apple juice aswell for breakfast

the breakfast was so delicious

liked the tv and pool it was very fun i also like gym

liked the tv and pool it was very fun i also like gym

pool had too much bleach a lot of salt, and no air vent felt stuffy

indoor heated swimming pool fire pit outside for chatting n catching up with friends swimming pool

indoor pool. rooms were nice and clean. staff were friendly

coin-op laundry and dryer machines were convenient.

there was even a water dispenser in the laundry room for drinking water

we use the laundry and the ice machine

i appreciate there was laundry facilities and an ice machine

rooms were very clean and the laundry was done daily

laundry is a bit to expensive

the kitchen for breakfast is too small for alot of

there s even a small kitchen area to keep food items

good price, clean rooms, good tv, ac, decent kitchen area in room

tight parking

we liked that it had a kitchen and large fridge

i will go to visit, 10 min from the aquarium, stores, restaurants very close, comfortable beds, pool also was clean, quiet at night, friendly staff, i definitely will stay here next time

also the room was very fragranced from laundry detergent and cleaning products; so much so that i had a constant headache

it was perfect there then loud kids at the pool while sleeping

the room was clean and spacious and there was a place to do your laundry

he ran my bank card before i saw the room, the room he put me in was opposite the laundry room it stunk of bleach and other cleaners

we loved the food on site, the pool is heated so swimming in 59 degree weather wasn’t a problem

was beautiful, this is our second time staying here and we were already making plans to bring our kids & dog for the summer

kids loved

we didn’t get in the pool or spa but they were both clean and the water was warm

a little to soft for my hunny and the restaurant and bar wasn't open and no bonfire due to covid

is under construction, but i understand i hope the fitness center opens soon or i hope you have a fitness

the pool was good and the gym was very useful

kids loved it

the kids enjoyed the pool a lot

was perfect for my kids

the pool is warm and the gym equipment is 10/10

coke vending machines were not working, pool dirty

pool side rooms get a little noisy with kids in the pool

the pool water was about 72 degrees which is really cold

room was clean people was nice sleped good had a good breakfast what else do u need

was clean, breakfast was fresh and yummy, no noises or something, so quit at night and pool with spa was clean and has towel outside and inside of the

free breakfast and parking

very clean. comfortable beds. great breakfast.

breakfast was cool to go items because of the virus and overall great experience

the breakfast was good

breakfast was delicious

is a great location to stay while playing local golf courses such as poppy hills, pacific grove, laguna seca, and others

it was clean and close to the golf courses that we were going to play.

two of my adult sons and i were on a golf trip

went out of the way to have a room for me for early check in

friendly swift check in, clean comfortable rooms, diner opposite, local 7 11 and laundry

there’s only one laundry washer and dryer

got an early check in. clean quiet friendly staff

close to restaurants, close to must and see places in monterey, close to gas station and laundry

outstanding laundry facilities and clean rooms with comfy bed modern appliances

very comfortable beds, kids had room to play in the room, laundry facility at the end of our row of rooms

parking (and accommodating for 2 cars), inexpensive price, affordable pet fee, day-of availability

good price for a huge room with a kitchenette

great spa bath in the room

the kids enjoyed playing in it

would not store luggage until check in or allow early check in before 3 pm

the cottage is great for a family with kids.

spa was closed for renovations

spa wasn't operational in the morning and was cool, extend the spa hours would be better if the spa

the spa was very nice the exercise room was clean, the ice machine was easy to access

it was close to everything, golf courses, restaurants, freeway and downtown monterey.

late check out and very friendly

the spa was nice

breakfast was very basic but free

i got a king bed with a sofa bed and a crib a my baby and still has a lot of room for kids running around

value for money. nice staff. good that breakfast is included.

excellent staff, huge room, fantastic breakfast. very clean hotel. a+++++

nice staff. 24 hour staff on duty. good laundry room.

it was well placed to explore monterey area, laundry facility, helpful staff

staff, laundry great selection bin for vending machines

good service by raoul. cvs right next door laundry facilities

a room with a fridge / microwave (not all rooms have it) but i saw a microwave for public in the laundry room

loved the indoor pool!

clean and comfortable room and bed, laundry on site which is nice, only you need a bunch of quarters to operate it

also the laundry closes at 8, so when we checked in had to search for another laundry that works 24 h

rooms were clean and close to the beach, the pool was amazing

no leniency on early check in

room was small and parking was tight

friendly staff, room service daily, free water and snacks.

parking space will be in front of your room off theirs some space and check in at 3pm

breakfast in the morning was coffee, muffins, sweet breads, and a few cereals for the kids

parking is a bit tight but manageable. it's really only an issue if you have a large vehicle.

pool was a nice bonus with a decent hot tub

small gym and easy access to the bay from this location

the pool was very clean and there were clean towels available

great breakfast, hot swimming pool is small but very nice.

good sized rooms, small gym and pool on site.

early check in is available majority of the time which is an added bonus when ready to kick off

allowed us to make a late check out at 2pm

tile was coming off the kitchen counter

location was close to all the things we wanted to do, i liked the extra kitchen area as well

wasn't expecting the property to have a kitchen for the price of the reservation

laundry machines available, ice, vending machines great location

i love that they offer early check in and late check out (upon availability)

it had a patio and we had a view overlooking the pool

the rooms were a bit dated, as was the fitness room

breakfast choices very limited. over flight path, so very noisey on occasion.

pool was heated, i was given a ground floor room near the pool as requested

parking is good, this place has it all - heated pool - business center - fitness room- friendly staff- breakfast is great , the gentleman that works the breakfast area

pool was just a lap pool, high valet parking charge

there were many ways to enjoy the hotel--in room fireplace, lobby or outdoor fire places, pool, fitness center, hot tub

breakfast was amazing watching the sea lions

we did not eat at the restaurant there nor order room service

the pool and spa was fun with the kids .

room service was ok, they kept forgetting to send utensils to our room with our order and got our

laundry person didn t understand english when picking up laundry

$29 for parking and wifi, $25 for extra rollaway bed

also front desk staff handled a miss delivered laundry quite well and offered compensation

room was a great size for 2 adults and 2 kids

if you have lite kids be careful where they sleep

stay was great so great in fact, my kids did not want to leave the hotel

we did have a younger couple with kids that where load in the evening, so that wasn’t too nice

only issue was people upstairs i believe had kids that were stomping

suite and no heater in one of the rooms -would have liked a microwave since i was traveling with kids and heating food was necessary - would have liked a mirror in the second room where the king

there were many selections of breakfast items

nice and clean! great breakfast selection!

complementary breakfast had a wide variety to pick from

great breakfast

beautiful, clean room. peaceful atmosphere. great staff and hot breakfast.

great location, free breakfast with lots of choices (waffles, croissants, eggs)!

breakfast was nothing to write home about. i was hoping for fresh fruit in ca.

reimbursment or suggesting some sort of compensation (about the shower, not the safe), my young kids shower in the morning and we were checking out and had to skip shower for them

it was my first time taking my kids for an overnight stay and it was a good place to walk to

shared a room with our kids and would have preferred more blankets in the room and queen beds instead of double beds

front desk staff was very helpful arranging a little bit early check in

just 10 minute walk to the shops and food hotel was clean and staff friendly they accommodated my early check in too room had air-conditioning for the warmer days and a fireplace for the chilly

early check in

early check in and never heard back if i got it or not

early check in-didn’t get it

guest laundry also available and

would of been the swimming pool, but, it was closed

shouldn’t have to pay for parking at a place you’re paying for residency at, and out of laundry soap when asked to

wonderful room - queen suite, separate tv for older kids a plus

lovely staff. nice breakfast. overall atmosphere was good and positive. the kids loved the pool

pool area needs upkeep

bar staff rude, no water in the hotel on sunday with no explanation form the staff, no apology or

bar was nice to have and it was a coffee bar in the morning

secondly my main reason was in the ad it said there was a pool not any more now it's a gym

gym and indoor pool were not working

staff, rooms, breakfast

the stopper was broken which made it very difficult to bath our 2 kids under 5 years old

breakfast was great and room was nice. two queen beds!

breakfast was substantial for us

really nothing... maybe not enough tables at breakfast.

king bedroom suite with full kitchen, dining room and living room, 700 sq ft

the unit with a kitchen is great

the kids loved the heated pool in the winter

right in downtown monterey across the street from the ocean, park, paddle boats, and a 10 minute walk to old fisherman's wharf

the pool is always a hit with our kids and the spa

the gym area is not big enough and it was quite hard finding parking.

because of covid, breakfast was room service the first two days, but when they did open the restaurant for breakfast, the eggs

room service and housekeeping staff were incredible! the front desk staff were so great too

the hotel also had a 24 hour gym, which was amazing

pool and hot tub and common areas.

lovely location in pacific grove... golf courses very nearby... lots of restaurants to choose...

we brought our bikes and cycled down the coast to 17-mile drive (which was closed due to the golf tourney

spacious bathroom, friendly staff, room location preference accommodated, free close parking, no overpowering oders

monterey and good value of money, not too faraway from the beach

parking area could use with a few more lights.

wasn t so much the property, but some people don t know how to park, so, bad parking led to 4-5 spots being unusable

small parking lot

breakfast with many options

i didn't see the swimming pool, but it was to cold to swim.

its location they have a sittin area they also have a laundry area they staff are real nice

nice touch with the little golf practice area outside the reception

and grounds, location was close to most points of interests, our room did not have carpet, and laundry facilities came in handy

great value for those wanting to stay affordably near the golf courses on monterey

the best thing about portola hotel & spa is the location in my opinion

ross the courtyard and through the door to the

everything about the hotel, the gym and restaurant.

peet s was closed and no room service.

elliptical machines in gym are old they could be updated.

the toilet paper is unpleasant and the wifi is spotty

spa is outdoors, so it was closed

good breakfast

wifi was terrible and it practically worked at best only half the time

problems at night)

vibe was wholesome bed and breakfast and the homemade granola was excellent

also brought a wrapped up breakfast in the morning to our door which was a lovely touch

we were also provided nice breakfast with pastries, tea, and their homemade yoghurt parfait

prepared breakfast every morning was wonderful

was nice to have a made-to-order hot breakfast instead of cold muffins and bagels

we have booked a room for two adults and our two kids

maybe something more for adults. a lot of kids were around.

i could hear my neighbors, their conversations, their kids crying late at night and early in the morning

location cleanliness kids friendly

laundry loved that there is an industrial-strength washer/dryer that is free to use whenever i need

we enjoyed dinner in the restaurant and room service

room service was great. delicious food. the room was very comfortable

wifi wouldn't connect

staff; heated pool; easy parking to hotel room; convenient location to dining +

so pretty and loved they had a bar and restaurant there

the small gym featured 3 newer looking equipment with weights

gym is small but has foam rollers, yoga mat, and basic cardio machines

the facilities include a gym and spa which i did not have time to experience

enjoyed the gym, hot tub, and continental breakfast

no breakfast no iron no laundry service first room bad smell but staff very happy to change

the room was exceptional - lovely decorated - with every facility like good wifi, refrigerator or ice machine

excellent complimentary breakfast

allowed early check in- huge help

erfect opportunity to

light breakfast included extraordinary staff quiet incredible bed fireplace large bathroom mini

kids really wanted to go swimming however the pool which is normally heated was freezing cold and

at the front desk was very nice to switch us from a top room to a bottom room, with no problem, kids loved the heated pool, the area was close to the freeway and places to wat and

i entered 3 adults and 3 kids (all under 10) into the experian platform

hot tub jets didn’t work, small hot too for such a large property, no pool towels by the pool.

the kids enjoyed the pool and breakfast was good too.

wifi was also pretty good

you can t use the kitchen and there were not enough dishes

limited parking

ck holiday) with comfortable beds, nice kitchen and common area

terrific, quiet, peaceful, great parking right outside

the pool was closed

there is an elevator, pool and hot tube were open 4/3/26

allowed us an early check in the desk staff gave us recommendations for food that was excellent

buddies and i stayed one night in between golf rounds in the area

the pool was fun to use and the hotel was conveniently placed close to downtown monterey, fisherman’s

in house guest laundry was a little difficult but we worked it out

breakfast is good and delicious room is clean and comfort location is good for the sightseeing and

only 15 minutes to poppy hills golf course.

we were pleasantly surprised by the amenities - pool, hot tub, laundry - all a plus

fireplace in room, pool area with fire pit, hot tub was actually hot, working fan in bathroom (thank you

they didn't have many kids dvds in the library. no big deal because we found a great movie.

additional price for parking. swimming pool water was cold. would be nice to have a hot tub.

welcoming friendly staff, nice rooms. lovely pool. early check in.

he suggested the bellman take me to my room on the golf cart since my room was further down

loved the location of the hotel, the room we had looking out at the pool, and just about everything about the hotel

breakfast offered was stocked even near end time for breakfast

great showers...comfortable bed...quiet...breakfast comes with your stay

it was clean, quiet, comfy and location is great! they even have a waffle maker for breakfast!

location close to the golf course.

location, very nice room, great breakfast!

no pool

very expensive so only stayed a night here but the pool and jacuzzi is a must

small room. no swimming pool.

the staff there was very helpful and gave us late night check in service

there is no pool, hot tub or view

we loved the kitchen in the room

they over charge for the pet fee

cottage, ideal for pet lovers, large area to walk dog within the hotels grounds, fully equipped kitchen, close to beach and down town, quiet

called ahead to check on the pet policy and weight restrictions if any

stayed there a dozen times over the last 20 years, the staff would not give me any break in the pet fee, which was pretty high

staff; continental breakfast good; room clean/comfortable/ bed just right/location great for golf; 17 mile drive; good restaurants close by

what they called pool looked like tiny hot tub.

only very minor issue was that the venetian blind in the kitchen area allowed light from outside into the sleeping area

said there was a pool and spa but there was only a small hot tub

full, real kitchen with pots and pans and dishes all included

the staff were excellent and when we needed a late check out there was no problem at all and they were very accommodating

the room was located right behind the pool

pool and spa is a nice bonus

also love that there’s a hot tub and swimming pool - hot tub is especially great to soak your feet in after a long day of strolling the coast

the rooms are beautiful and spacious! beds are comfortable too! swimming pool and spa are nice

the continental breakfast never disappoints

breakfast was ok (not excellent), and they were very slow in refilling

breakfast was excellent.

the morning, still no power but they boiled water for coffee & tea & still had a fair continental breakfast

5mn drive to del monte mall and golf course, 15mn to carmel, 10mn to cannery row and asilomar

we’d like that they have ev charging in the premises

convenient and complimentary ev charging right on the property

went to play golf at spyglass the same week as the 2022 monterey car show

love the fact that they have ev charging available

friendly staff, free ev charger, good parking, clean rooms, comfy beds, good value for money

there is a frisbee golf course across the street and it was less than a 15 minute walk to fisherman's wharf

came to monterey to play golf, so all we need is a clean and comfortable place to sleep

golf course restaurant easy 5 minute walk, very good

was noisy, but we were able to close kitchen door and block the sound at night

great staff, very good location for taking walks to the coast and a great, short golf course.

a spa/pool would have been nice as well

all the amenities we used were in working order, including the spa bathtub

huge room #31 newly remodeled great staff who allowed early check in 930am

the cottages were adorable, beds, comfortable love the fireplace, the kitchen, everything

the wifi speeds are fast too

rooms with kitchenettes book up quickly ud83dude14

was fabulous, in a residential neighborhood near the ocean, lighthouse, 17 mile drive and golf club

parking is a bit tight but adds to the character

pool and spa were enjoyed by the family, and no problems

we used the laundry and it was very helpful

really nice indoor pool

enjoyed the pool and spa with the grandkids

guest laundry

unless people are allowing their children to scream in the indoor pool next door & they don’t require a convenience hold on your credit

pool

was right next to neighboring swimming pool and kids could be loud, other than that, great experience

unfortunately it didn’t have a pool but we knew that before we booked

no breakfast at all no pool, workout facility no daily paper basically no extras

walking distance to restaurant’s and pier pool and spa great

the breakfast was just to his liking

excellent breakfast

breakfast is actually a hot breakfast with plenty to choose from

the location is great! i volunteer at golf tournaments in the area and bw is very convenient

the laundry room was helpful.

ada handicap room. great location for my golf tournament. it's great to have lights to read.

wasn’t sure if it was from spiders or fleas or whatever but my kids and boyfriend had bites

the mariachi music from the workers that brought their kids to work.

a/c; dirty patio opened to very noisy street & swimming pool/hot tub which had loud kids until 10:00

there are laundry facilities (washing machine, dryer, $3

we also appreciated thta during covid the staff still provide breakfast in bags for guests to take

sorry no breakfast do to cororna virus

since we were in a hurry, our breakfast was made to go

no judgement on what those ladies do for a living but there were kids running around so not a nice thing for them to notice

the floor is very dirty. i don’t recommend to family travelling with kids.