i love the indoor pool, the cleanliness, the staff, and the cooks

clean facilities and the kids lived the pool. happy hour is always great!

finally, the free breakfast, free snacks in the evening, and free drinks-adult drinks

the breakfast was good.

staff were friendly and helpful - pool for the kids - good breakfast included - complimentary happy

pool was cold. no swim towels left

coke vending machines were not working, pool dirty

i wish the pool was open a bit later

the breakfast was fine for a cold breakfast. we did not use the fitness center

i used the fitness center too and it was very clean and well maintained

breakfast was delicious

i love your breakfast with the burger sausage and egg with cheese. the staff are wonderful.

the breakfast was good

very clean. comfortable beds. great breakfast.

very big room lovely beds great breakfast

the pet fee was ridiculous

my husband was able to surf right out front and the kids and i could watch from our room

staff is very welcoming and accommodating, the accommodations were very comfortable, very nice pool area, restaurant was very good

kids loved

pet fee is only $50 for the whole stay which is a plus

is a great location to stay while playing local golf courses such as poppy hills, pacific grove, laguna seca, and others

it was clean and close to the golf courses that we were going to play.

two of my adult sons and i were on a golf trip

went out of the way to have a room for me for early check in

called office and we were able to do an early check in around 1:45

outstanding laundry facilities and clean rooms with comfy bed modern appliances

there is also guest laundry on

got an early check in. clean quiet friendly staff

clean, modern refurbished, comfy beds, helpful staff, guest laundry.

found a roach in the kitchen

only thing i didn't like that they didn't have any trash outside only one on the side and i had kids and wanted to clean and throw away the

hot tub in the master bedroom and our own parking also the kitchen was to died for made us feel like we on the

the fresh towels are like new everyday, the location but mostly i love that they don't charge a pet fee for staying

great spa bath in the room

i didn’t realize there was no pool

i wish they had more spa rooms available!

we sure wish they had a pool or spa but they just don't have space or location

this trip i brought my youngest daughter (27 now) we used to go as a family when the kids were little

he has given us room upgrades when our room wasn't ready when we needed it and he always gives us late check out when we ask for it

we loved the food on site, the pool is heated so swimming in 59 degree weather wasn’t a problem

and kids will love making pancakes and waffles

i got a king bed with a sofa bed and a crib a my baby and still has a lot of room for kids running around

breakfast was good. accommodations were great.

kids loved the fish swimming right next to the reception

pool was great and the spa even better

there is a laundry service available (for a fee)

staff, laundry great selection bin for vending machines

it was well placed to explore monterey area, laundry facility, helpful staff

laundry and washer very dirty.

this man sorted out a very prickly problem i was having in the laundry and i shall always be grateful for his intervention

it was close to everything, golf courses, restaurants, freeway and downtown monterey.

late check out and very friendly

maybe install a card system in the laundry room

no leniency on early check in

our kids enjoyed the pool although we stay only one night its really worthwhile

no housekeeping service, no breakfast, small room, early check in fee.

is a laundry service, but it's not always open and there is no soap so i had quite a stressful

w

our kids room was much bigger with the two double beds

ffee, oj, muffins and croissants) is also provided

i was pulling a trailer and he found a place for me to park

friendly staff, room service daily, free water and snacks.

nothing as manager would not allow early check in.

i will go to visit, 10 min from the aquarium, stores, restaurants very close, comfortable beds, pool also was clean, quiet at night, friendly staff, i definitely will stay here next time

the room was clean and spacious and there was a place to do your laundry

pool was dirty , no breakfast .

clean and comfortable with all the basics - ice machine, inexpensive laundry machine, and a drink vending machine as well

the receptionist was very friendly and welcoming; late check out option

the gym needs exercise equipment.

was fabulous along with both of the rooms and pool

the pool was very clean and there were clean towels available

pool was a nice bonus with a decent hot tub

the parking space was small

room was clean, room service is good

good price, clean rooms, good tv, ac, decent kitchen area in room

lack of parking.

loved the kitchen/closet combo, but what s up with the toilet crammed up against the cabinet

early check in is available majority of the time which is an added bonus when ready to kick off

i love that they offer early check in and late check out (upon availability)

tile was coming off the kitchen counter

just a few points was: - electric wire exposed under the kitchen sink, by the way, my son with 1 years old was with me

the electric stove and kitchenette did not function at all

location was close to all the things we wanted to do, i liked the extra kitchen area as well

laundry machines available, ice, vending machines great location

laundry is a bit to expensive

there was even a water dispenser in the laundry room for drinking water

rooms were very clean and the laundry was done daily

we use the laundry and the ice machine

i appreciate there was laundry facilities and an ice machine

like the location and the parking

the fitness center was not adequate and cannot be

the room was very big and clean. the hotel is very close to downtown and the pool is nice.

they said there was a fitness room

the fitness center is worse than my home equipment

coin-op laundry and dryer machines were convenient.

kids stomping around and when they left their room, they talked really loud

when the people next door were banging around, kids playing and jumping

nice big room: good breakfast. very clean.

kids don’t like wheat bread very little space to move around the size of a closet on your kitchen

breakfast was great and room was nice. two queen beds!

wifi was spotty

a few hairs in the bathroom oh and btw. the spa is out of operation until june.

no free coffee or breakfast, business center computers needed to have browsers updated, too many kids in the

this hotel has golf course and tennis court that allow us to do extra activities making more it more fun

heated pool is just great

the suite had a king size bed with a kitchen and sitting area

hot swimming pool

would have preferred a large tub for little kids.

the hotel courtyard was especially lovely and a great place to eat take-out dinner and let the kids run around

so close to the park for kids and close enough to downtown without having to deal with the extra people & loud

no jacuzzi pool not heated floors could be swept better

pool was cold lol but it was to be expected

we used the laundry service for the guests

great value for those wanting to stay affordably near the golf courses on monterey

i didn't see the swimming pool, but it was to cold to swim.

staff is friendly, wifi is good. breakfast is good. the room is clean and quiet.

good location. easy parking. wifi available.

i resent having to pay for parking and premium wifi

wish there is room service versus takeout with on site restaurant

great staff, nice gym and pool

reception staff tried to charge $50 for “ early check in” when it was obvious room was available

and resort fee included hot breakfast and wine during happy hour

the staff arranged early check in for me

waiter has a lot to do, he does the bar and the restaurant alone, the service was therefor a bit slow

facilities all terrific, beds comfy, quiet, very cool interior, fabulous rooftop breakfast room, bar and

elliptical machines in gym are old they could be updated.

the best thing about portola hotel & spa is the location in my opinion

gym was across the street but good nonetheless

whilst we didn t use either the spa or gym it was great that they were available

ross the courtyard and through the door to the

the small gym featured 3 newer looking equipment with weights

the facilities include a gym and spa which i did not have time to experience

no breakfast no iron no laundry service first room bad smell but staff very happy to change

enjoyed the gym, hot tub, and continental breakfast

gym is small but has foam rollers, yoga mat, and basic cardio machines

location,pool,cleanliness, people

i flew into monterey very early and went directly to the hotel

the pool was a bonus too especially since most hotel pools are closed due to covid-19

there is an elevator, pool and hot tube were open 4/3/26

early check in

i could hear my neighbors, their conversations, their kids crying late at night and early in the morning

great breakfast, the kids didn't get hungry all day

location, room service, facilities are perfect!

our last night we ordered dinner via room service

one bar of soap

my husband and i will be returning to utilize the spa and dining

couldn't get ev charger to work. would be nice to have a small fridge.

matthew at the front desk and anna in the bar especially stand out for their outstanding customer service skills and willingness to help

staff, lovely feel to hotel, pool area lovely, gym was ok, beds very comfortable and room

staff, lovely feel to hotel, pool area lovely, gym was ok, beds very comfortable and room

spa is outdoors, so it was closed

we also wished they had a pool

no room service

also thought there was a pool but was a hot-tub for 4 people and covered so we couldn t use

problems at night)

there is no pool, hot tub or view

the staff there was very helpful and gave us late night check in service

very expensive so only stayed a night here but the pool and jacuzzi is a must

no pool

the pillows the pillows were excellenti thought there was a pool but the spa was way too small

free wifi

carmel valley roasting co coffee, free wifi & parking we re a plus

excellent complimentary breakfast

erfect opportunity to

cups for coffee; tiny tv in a wardrobe, so had to lay in bed to see full screen; no wifi info provided, so called front desk- no info in room re: anything

there is a frisbee golf course across the street and it was less than a 15 minute walk to fisherman's wharf

came to monterey to play golf, so all we need is a clean and comfortable place to sleep

we’d like that they have ev charging in the premises

convenient and complimentary ev charging right on the property

we were able to get an early check in and the staff was very accommodating

went to play golf at spyglass the same week as the 2022 monterey car show

they have a lot of good amenities in this place. i like the fact that they have ev charging.

early check in!

front desk staff was very helpful arranging a little bit early check in

just 10 minute walk to the shops and food hotel was clean and staff friendly they accommodated my early check in too room had air-conditioning for the warmer days and a fireplace for the chilly

at front desk was a little rude because i asked if i could check to see if my room was ready for early check in

there was no early check in or late check out options

ordered room service which came quickly

wifi was slow ud83dudc0c room felt outdated and needed a face-lift

we asked for an indoor seat and were seated in the bar indoors and it was freezing

the facility and staff truly treat you like royalty. the spa and gym services were top notch.

balconies if you have small kids,chair outside is dangerous for kids to climb and go over so easily

huge room #31 newly remodeled great staff who allowed early check in 930am

parking is included with your stay

there were many selections of breakfast items

beautiful, clean room. peaceful atmosphere. great staff and hot breakfast.

breakfast was great

complementary breakfast had a wide variety to pick from

price was very high, but was during golf tournament

5mn drive to del monte mall and golf course, 15mn to carmel, 10mn to cannery row and asilomar

the morning, still no power but they boiled water for coffee & tea & still had a fair continental breakfast

breakfast was excellent.

breakfast was ok (not excellent), and they were very slow in refilling

the laundry facilities are outside under a balcony, not very good in inclement weather.

it also has a laundry

indoor pool and location

pool is a win for sure we had fun swimming during this cold winter in california

got laundry

was right next to neighboring swimming pool and kids could be loud, other than that, great experience

no pool

thin walls: you will share your neighbors conversations, screaming kids and television show, whether you like it or not

were kids right above us jumping up and down all night and all morning

we didn't like the noise from the guests enjoying the indoor pool from the adjacent property.

reimbursment or suggesting some sort of compensation (about the shower, not the safe), my young kids shower in the morning and we were checking out and had to skip shower for them

good location kids liked waffles for breakfast. large room

with having my 2 kids i needed a room with the living area, kitchen and bedroom

early check in, friendly staff.

the sound proofing is not very good, and there was a lot of noise from a family with young kids from the room above ours

if you have lite kids be careful where they sleep

there was random kids knocking on our window as they thought it was their room and loud neighbours non of this is

suite and no heater in one of the rooms -would have liked a microwave since i was traveling with kids and heating food was necessary - would have liked a mirror in the second room where the king

and see beautiful cannery row, monterey bay aquarium, shop and eat great food you can walk the kids to dennis the menace park it’s just awesome for kids and the beach is close to the

stay was great so great in fact, my kids did not want to leave the hotel

the pool and spa were exactly as described - heated pool :-) - walking distance to downtown

great location, clean rooms, good parking. kids liked the breakfast :)

we usually travel with our kids, but this was just a little valentine’s three day getaway for just the two of us, and this

staff was so friendly. good breakfast. lots of hot water. very very clean! highly recommend!

excellent breakfast

wasn’t sure if it was from spiders or fleas or whatever but my kids and boyfriend had bites

as the kids were looking forward to using it

the pool was great for the kids

a/c; dirty patio opened to very noisy street & swimming pool/hot tub which had loud kids until 10:00

swimming pool, great hot tub; perfect for kids to enjoy the water, no crowds

the room service and bars were closed which limited us in our trip

breakfast we ordered everything was wonderful we were able to take our drinks outside since we

pool and gym were closed

clean room excellent room service. comfortable bed and nice surrounding.

$31 a day for parking my car??? $11 for a kids macaroni and cheese that came from a box??

my fiance and i attended the at&t pro-am golf tournament

slept good got late check out

we also requested a late check out and they were able to accommodate us without hesitation or extra payment

the pool just need to be clean. other then that everything is perfect!

gym not well maintained

beds nice pool with late closing time, so the kids got to enjoy it after our day out

year round outdoor heated pool

good location, a working gym and parking, basic facility

close to all the golf courses

refrigerators, microwave , strong wifi all adds up to:

very comfortable beds, good wifi

were in town for a wedding during the pga champions golf event and the monterey jazz festival

breakfast was good, wifi was good, car parked in front of the room

give me early check in late check out when needed always helps any time of the clock i love the days inn on munras

give me early check in late check out when needed always helps any time of the clock i love the days inn on

manager mr patel was very helpful to allow an early check in and rearranged my second day booking

very friendly staff and they accepted late check out easily

provided a late check out after our race, so we could shower

nice room, full room service everyday while i was out, pretty close to everything

the room service and the desk attendent made me rush to leave the hotel.

do have a pet fee of $25+tax per night

pet fee is really high, we paid $85 additional in pet fee for a 3 night stay

reasonable pet fee

gave directions on their laundry room and local facilities

very large room fridge and microwave was handy laundry facilities were useful

laundry services available and strong wifi in the

and i was allowed an early check in at first she was going to charge me but decided to waive that

i got a room with the spa which was a little more expensive than the regular rooms but i didnt regret spending a dime on

the pool and spa was every well cleaned too

more breakfast items likes eggs, bacon

loved that we had a room with the spa and a private balcony very nice surprise to

at the spa, wife brought a robe which was supplied by the hotel

wifi would turn on and off, making it quite inconvenient

poor wireless signal. poor wifi connectibility. parking is limited.

restaurant in same hotel and good parking.

the pool was freezing

great wifi. quiet. comfortable. clean. affordable

breakfast with many options

with in a few minutes walk, you can reach the sea, the laundry, and many restaurants

the breakfast & free cookies are good

prepared breakfast every morning was wonderful

also brought a wrapped up breakfast in the morning to our door which was a lovely touch

also the yogurt parfaits with homemade granola for breakfast were very good

lovely location in pacific grove... golf courses very nearby... lots of restaurants to choose...

we brought our bikes and cycled down the coast to 17-mile drive (which was closed due to the golf tourney

location for a three-day golf outing with friends

breakfast was great also

we were really satisfied with service, breakfast and all about the hotel

parking situation was not to the liking

parking a little tight but had many spots to park

pool and spa is a nice bonus

the rooms are beautiful and spacious! beds are comfortable too! swimming pool and spa are nice

pool and jacuzzi stay open till 10pm

the pool area is not only cute but clean

i wish it was warmer so we could enjoy the pool but the hotub was great

spacious room, good parking spot..peaceful. and quiet. nice breakfast.

location, spacious kitchen

the hotel was a great fit for our short golf trip! room was clean and nice.

is fantastic—close to lighthouse avenue with it's shops and restaurants, the pacific grove golf course and walking distance to the ocean

the breakfast was comparable to other hotels i have stayed at

cottage, ideal for pet lovers, large area to walk dog within the hotels grounds, fully equipped kitchen, close to beach and down town, quiet

we appreciated having the basic amenities in the kitchen (pan,bottle opener,plates,utensils,toaster,coffee maker)

$40.00 per pet fee not noted anywhere on your website nor was the strict pet policy. not good

super close to golf and the ocean

they over charge for the pet fee

there was no swimming pool

is the best motel ''inn'' we been through 2 week road trip around states :) and outdoor hot pool was excellent

location to golf and the beach was perfect

loved the proximity to the town, the golf courses, and the room itself was very comfortable

no heated pool

value - price for what you get. proximity to the golf courses.

our kids were excited about the size

very nice room, friendly staff, and what a spa tub!

the spa tub,great staff,kitchenette, extra room, spacious rooms.price!

oh and the spa bath tub was a hit too

the cafe is open from 7am for a nice cup of coffee, and the breakfast may appear pricey but is nice

the social hub is lovely too, with nice seating, a couple of free pool tables and a great gift shop too

the great fog, our room is just 3min walk to the beach, the breakfast is great, huge community grounds, very pleasant, and tranquil

breakfast met some nice people. love grounds. wish i had a fireplace

the pool

the staff was super friendly and the kids loved it here

hostess was so sweet and welcoming- allowed an early check in

(limited due to covid restrictions) but, the kids loved the waffles

two level 2 ev chargers are now on site

kind stuff, clean, big room, hot tub, breakfast

everything, early check in

early check in

clean. early check in

playing golf

very clean quiet location close to the beach and golf course

was noisy, but we were able to close kitchen door and block the sound at night

nice golf course

we received an upgrade at a great price and got a room with a big kitchen and a balcony

it's a few min walk to the golf course and beach

wifi a bit slow. breakfast was nothing to speak of.

pillows were very uncomfy---5 on the king size bed but verrrry flat pet friendly for sure w/ a pet fee based on weight-----only take up to 70 # dog----hmmmm dont know

walk to many things including golf course

pet fee too high

parked in front of our entrance - but it's not a problem, you have plenty of parking there

liked the tv and pool it was very fun i also like gym

liked the tv and pool it was very fun i also like gym

indoor heated swimming pool fire pit outside for chatting n catching up with friends swimming pool

pool is very small and loud, due to covid grab and go breakfast

free breakfast, pool, lollipops

breakfast on the website says 6am to 10am but it actually ended somewhere between 9-9:30am

so easy to check in and out… great breakfast, comfortable beds, quiet room, and an ocean view!

big rooms and decent breakfast

my daughter loved the pool it’s a great family hotel

the breakfast was also wonderful

and jacuzzi many space in the toilet area simple breakfast served to room and changed

great court yard with spa and fireplace area

the view, the amenities, culture, and the pastry for breakfast

love the breakfast basket that was left at our door each morning

continental breakfast was exceptional