the pool was warmed was so nice

pool restaurant gym laundry all very good

need to repair many of their laundry appliances as around 4 out of 8 or 9 machines work

nice hotel and room was right next to bar

very good quality restaurant in hotel is good guy on the reception wasn’t friendly, but he did early check in for

didn't like the $25 early check in fee.

pool, restaurant, bar area, room, staff....

beautiful pool and deck area

think there were a lot of amenities we didn't take advantage of for various reasons (bikes, pool, gym, restaurants, access to the walkway around the marina)

pool was great! kids loved it.

the spa is lovely

unable to book spa before arrival, and once arrived was fully booked.

of pool and marina

pool staff were friendly

bell staff and lady behind the bar were all first class

asked at front desk about room service and they sent us to the dining hostess who then sent us to the take out window where

room service and they over charged

currently undergoing renovation so the gym is closed.

fact i couldn t boil water for a cup of tea and no room service

pool and jacuzzi are lovely too

gym was too small

they had a bar and a restaurant.

no room service either when we arrived after a long flight

everything was closed- pool, gym and even our balcony was locked.

and broken/missing call points, overflowing bins and unfinished refurb work, no ice machines and room service dirty plates littering the corridors

pier and beyond, and lots of cycle lanes around the whole area so felt safe on the roads with kids

kids loved the pool, table tennis, hammocks, and free popcorn and lemonade

cute little pool area that we enjoyed on our short stay

no room service

property nice clean gym was good

also they charged for an early check in - by 40mins - without letting me know there would be a charge for that

staff are very nice and helpful, front desk staff alfonso helped me to have early check in when my flight arrived in the early morning

friendly and offered late check out at no extra cost after i told them i was picking up hire car at 12

appreciated late check out option and good

we have asked for a late check out as our flight was departing at 7 pm back to germany

pool is a bit too small, but at least there is one

the room is nice. location is great. managers are great. pool is great. everything

is no guest laundry facilities nor is there a rest room in the lobby

plenty of parking

the jacuzzi was open and well maintained and they had free laundry services so we could wash our clothes which was a bonus and a reason why we stayed an extra

no bar open in the evenings

too mushy :) ronald at front desk was awesome and so was tammy at bar :) thank you for the wonderful stay

wifi was not very reliable and inconsistent

ss daunting for the kid to wash her hair as no bath) - gym looked nice and had a peloton bike and open 24hrs - nice that there were water bottle refill

view , location and bar ;)

we had a kitchenette area which wasn’t well equipped but as we ate out it wasn’t a problem

kitchen advertised as “full”, yet had no oven of any kind

were able to check in to the room early

old appliances, old kitchen cabinets, dirty floors, bathroom fixtures seized and unable to move

kitchen was poorly equiped; sofa bed was uncomfortable

location, right where barbie had skated, as demanded by the kids

room service due to virus

there is a rooftop bar but the mild noise experienced at the top floor rooms is not a

wifi didn't work in our room particularly well and the shower was pretty weak

breakfast downstairs and the food was beyond great, along with the lady's that worked there my kids love it there

view the kitchen in the room confort of bed the location bathroom shower is amazing the laundry

the only problem was that the dryer stopped working on our last day when i need to do the laundry

we had a kitchen, clean, staff were so kind and helpful-we just love this place

you can do laundry in the basement, some rooms have ocean view, i love venice beach and this was a great stay

the suite was a great size for a week long stay - with a full kitchen and good for work i remotely whether in the unit or on the rooftop patio

large rooms with small kitchen, comfortable beds, tv with good channels

great location. very clean and spacious room, kitchen with everything you need.

clean, right on the beach, perfect location, full kitchen with large fridge, stove top, everything

they have a fully functional electric stove with appliance sink fridge microwave and even some kitchen cutlery glasses plates and pots but i feel like even something as simple as providing water

large bright room modern facilities- fully equipped kitchen; modern bathroom

perfect location, great staff, nice facilities including laundry room

all very nice and helpful, laundry facilities are good, close location to venice and muscle beach

there was a laundry in the building which was very handy

in-house laundry room which

very affordable laundry on site ($2

the breakfast was also amazing

breakfast included is a warm drink and pastry

we had a queen suite and stayed for 3 nights in june - and it was just perfect (a lounge/kitchen dining & large bedroom)

the vouchers they give you for breakfast are incredible

to walk to get breakfast

it was clean, lovely staff and the pool area was lovely to relax in

the restaurant and pool area make it an oasis

there’s a gym nearby

for a wifi, gym and pool

hotel management very accommodating from our request of a higher floor room to an early check in was accommodated

some notes for awareness: the parking lot is fairly tight

the restaurant had really good food and the room service was outstanding

lots of free parking

the wifi, i had some issues, nothing major but yes

wifi was slow.

we were able to do an early check in, which was tremendously helpful

they allowed us to do a early check in and keep our luggage for 6 hours after check out

host was pleasent and even allowed us early check in

staff were all nice and friendly - very flexible with our requests (early check in & left luggage) - loved the location - fast food, grocery stores and the beach were

the owner was supper nice and allowed early check in

could also put some gluten free biscuits or muffin as im glutten free and there is nothing in the breakfast table that i could eat

motel was very clean, they gave you a breakfast of muffin, healthy bar and juice every morning and you could help yourself to free tea,

was so small for 5 ppl, i booked almost a year ahead and specified for 3 kids and 2 adults, i’m sure you could of put me in a lil bigger room

to the beach, comfortable fits 2 adults and three kids just fine, very nice staff

clean comfortable rooms. kids enjoyed the large connect 4!!

of tv channels not sdequate sound proofing thru the walls no tea or coffee making facilities no kitchenette or laundry

was good, staff is helpful and supportive, and accomodated our request of early check

we need and service was so great in having heated the room to us, before we arrive nice garden kitchen also helped

our backs in and drove us too the nearest cafe, convince store to wait while we waited for an early check in room, its a nice quiet place in walking distance to the beach, cafes, restaurants,

the kitchen appliances were full size, including a dishwasher

made even better by the helpful and friendly staff who went out of their way to assist us with an early check in

manager was very accommodating with early check in and late check out on request

the parking and pet fee were very reasonable and they upgraded us to a room with a beach view

the staff were excellent, accommodating an early check in for me

a pet fee of 50

the kids loved the pool (although it was a bit small)

access to yoga class off site, bikes & the pool & gym

the pool and the gym super

staff rooms and location. availability of bar and restaurant on site was great too

the bathrooms could do with an update. the gym was a little small.

the spa didn t work

was just great - clean, quiet, perfect location - amazing hotel while travelling with kids

great to stay with kids

beds were great room was great, bar was great bar and food was great

i would like a better selection on the room service menu.

affordable and at this time perfect for my needs, like i have opportunity to do my laundry always clean

i liked being able to do my own laundry. the area is nice secure.

could do laundry there which was helpful when travelling

internet fast, free ample parking, all the facilities like laundry, drier, iron, hair dryer...

little hotel is wonderful, the staff is accommodating, the rooms are very clean and there is laundry on-site

i called ahead for early check in which was not available

early check in, café on site.

need some fixes paint wallpaper things like that but the room was clean and they allowed us in early we needed a nap and we were grateful for the early check in

parking is a little hard, but the room was clean and comfortable and had everything i needed (wifi, power supplies, refrigerator, table and chairs, shampoo and conditioner, tv, warm bed) (-)i wanst able to get on wifi, but thats ok. (+)great location, free wifi and free parking with a friendly staff (-)couldn t connect to the wifi. (+)free wifi at the galaxy inn was excellent, fast with no glitches (+) good wifi access with a strong signal (-)very poor internet reception - wifi was either very slow or not working at all (+) wifi was surprisingly reliable, and i had no issues making video calls for work (+)pretty good wifi, good cable tv, firm bed. (-)wifi was just terrible during almost all of the day and got a little better at night

parking.

staff were friendly, easy check in and check out, safe, wonderful room service, great location to gas station, pizza, and breakfast a minute walking distance

the parking space is small but is not too bad.

parking is limited but the area seemed safe enough to park on the street

the pool doesn t have warms and the lights are not bright enough

we like the room, room service, the food and variety, location, and friendliness.

the staff allowed a late check out so it was easier for me to participate at the seminar.

you food and drinks until late. but you had room service. the staff was warm and inviting.

as we were traveling with kids, having access to a microwave was essential, so this was inconvenient

breakfast provided in the morning was a nice touch

eggs were missing from breakfast

breakfast was fine. location good, street not noisy which was surprising.

the breakfast was fine -- basic continental with microwavable pancakes, juice, coffee, cereal, rolls

sunday but breakfast finished at a relatively early 10a

couldn't get into spa even with 6 weeks notice

gym facilities need an upgrade

food is delicious and reasonably priced , both in restaurant and room service but the wine prices are very very, very steep

the pool, the view, the beach and the restaurants and room service all 5 stars

room service menu selections

i wish kids were limited to smaller pool

swimming pool too small.

the rooms were very comfortable and well decorated. great gym too

gym really nice

the hotel was great including the bar and pool area

ordered an item from room service

first night we got in bit late and did dinner in the bar area, rather than going out

we also love to have 'room service&

only bar stools on balcony to sit on

i enjoy my stay at the hotel - also late check out still 13h00

the pool and location of the hotel was brilliant

kids loved the pool too

we have five kids and all we were looking for was some quick pancakes to get us rolling for the day and $12

laundry room was fantastic to

breakfast not included.

she went above and beyond to help me and my kids

that i didn t get to use the pool... :

no room service for a 4-night stay

30 pm from the kids running up and down the hall on the floor above us but it quieted down after we called to

that bar closed early

this made it very easy to take the kids over there without walking too far

beautiful lobby, bar & pool area overlooking muscle beach and the santa monica pacific pier.

the kids shouldn t be allowed to take over the entire pool

we did get comped on breakfast and a couple of snacks in the room - value $100

the kids loved it

i reserved the suite and when the kids opened the door they said the room was better than the disneyland hotel we stayed at

making us change rooms, kids couldn’t take baths faucet didn’t work, bugs in room

no pool for kids

for a young family, but not with our 2 adult kids , quite quaint, 1 bathroom and 1 fridge , that’s all

location is at the top around the corner from the beach it was great kids loved it we all enjoyed it recommended

got early check in

not a really quiet place (noisy from the bar in the neighborhood and the traffic) - walls are very thin and car parking is nearly beside

heater/ac didn’t work in first room. beds are really hard. gets loud from bar next door.

close to beach restaurant and bar next-door

lot of noise from bar next door.

in addition to free wifi, there's also an ethernet cable connection in the room, plus there is a business center

the only issue was not having room service for breakfast .

really hospitable staff. nice gym. nice pool. great ac. really close to a shopping mall.

really liked that they has a bar with food available so that i didn't have to go off premises to get dinner

gym

we really enjoyed the parking and breakfast

would have been nice with a pool.

full kitchen

breakfast has it al and the room was clean and good beds

we couldn't believe that we had a kitchen attached to our room

renee at the front desk accommodated our request for early check in, late check out etc

it has a well-equipped gym, a nice pool and they lend skateboards and surfboards

call to reach someone to help with luggage and bags, had to juggle all my belongings, luggage and kids bags

also, we asked several times to pay for late check out because i was quite sick, the day before, each employee said that it would be ok at

gym was awful. if i had known how bad the gym was before i booked i would have booked elsewhere.

it’s got pool, gym, laundry, included breakfast

laundry room was bonus

clean and tidy; guest laundry facilities; location was excellent

good variety of food, good gym, well located - close to the pier and beside the metro

we felt a bit uncomfortable in the santa monica area in whole with a family with small kids

pool in the picture looks bigger than actual size

instead there is a health bar to buy food and drinks and a small market/shop but expensive

top location nearby santa monica pier possibility for late check out was much appreciated

we had to have our kids sleep on a roll away cot

a small cafe in the lobby where you can buy light breakfast

pricing on the mini bar was a little high

e heated pool & spa were great

facilities

no frigo bar refill limited options for room service

of the covid the pool was not open but we could see it from our room and the pool area is nice and beautifully lite

i asked for an early check in and they graciously accommodated us

rooms were a bit small, we booked a family room for 2 adults and 2 kids and i felt it was a bit small

rooms were clean and my kids enjoyed it

staff were great. early check in was a bonus. also bag storage on last day in usa was helpful.

explained what the hotel had to offer, gave my kids free sunglasses and buckets / shovel for the beach too

first, the gym was minuscule

excellent lobby bar and restaurant

no on-site gym.

ridiculous parking price of 50.00 a day in addition to the 28.00 a day for? wifi?

no breakfast included but the was a lovely restaurant in the

let us have late check out, water, separate beds for our children s room as we had booked a double bed

staff was excellent. wifi in room.

not that i didn't like it but the phone to order room service didn't work i'm sure it can be replaced

we upon check-in, in the cafe, bar service and house

easy check-in and checkout, free shuttle every 15 minutes to tge airport and nice heated outdoor pool

u need to have mor english speakers staff also their have to be room service 24 hr dining

t all) staff a bit curt and not helpful.

location; comfortable apartment; great hotel facilities with spa and heated pool; great rooftop bar

don t expect room service/ cleaning. some

it was my birthday on the 23rd and the pool and spa were closed

personnel when we arrived was not friendly at all...we came with kids

well no pool

availability of snacks and shuttle to airport hotel was very clean

it has a laundry facility which was great

no gym available. room too cold even with air conditioning turned off

staff, especially krystal on front desk who was wonderful with the kids

not a huge deal, but annoying if you have a bunch of luggage and 2 small kids

new and clean. staff fantastic. great gym

but i also liked the facilities --- the skydeck was fabulous for plane-watching and i loved the gym

we, especially the kids loved the robot room-service

ctures are very deceiving) we requested a late check out ahead of time and were told they would let us know at arrival

front desk staff were very accommodating when we asked for late check out

space in room, kitchen facilities, breakfast and evening entree included, gym and location

to many kids running around. parents fault.

lovely facilities spacious rooms with kitchen

it was clean, good breakfast, free parking, close to lax, convenient to everything

requested couple of hours for late checkout due to late flight and kids but refused

parking lot was very tight and view was obstructed when trying to pull out on main road.

great location free parking. very very very nice employee. good breakfast.

when traveling with kids it is always a must to go to the pool, unfortunately the pool was very, very cold and not all

need to reserve to use the gym, which was unexpected and meant we didn't use it when we needed to

had to walk over to the gym to get water bottles filled up.

small gym.

if you are more than 2 people in the gym, you can't actually ues

the gym was very small and not air conditioned

comfortable bed, large walk in shower, perfect sound insulation, hi tech light/curtains, amazing gym + peloton bike, very good location, great swimming pool, wonderful service

location and staff were also wonderful, and my only regret is not visiting their bar or restaurant

restaurant on the roof top can be quite busy but they have wonderful bar with full service

everything especially breakfast pool amd spa

location staff at the bar and the valet was just correct a bit to expensive for what you get

spacious rooms extremely clean nice gym good intercontinental breakfast very close to

more laundry facilities for size of property

close to airport friendly staff nice pool great restaurant

early check in, starbucks in the lobby, free airport shuttle

extremely comfy bed and a late check out

gym good

i just wish my wife and kids had been with me and then it would have been truly perfect

kettle in the room :( people leaving their loungers by the pool for ages, but not freeing them up - we didn’t get a pool lounger for days - suggest a

perfectly located with fabulous staff - from front desk to juanita in the lobby bar - wonderful, friendly

small smelly pool area overrun with kids

the morning breakfast had wallfals the kids enjoyed them

staff was very helpful and nice to accommodate an early check in

traveled with my husband and 3 pre-teen kids

very grateful for the early check in given i wasnt staying the night

a room with two beds,was surprised with three and a separate room for my kids

my room had a beautiful panoramic view, confortable bed, room service great

while the gym was available 24/7, it was a bit small

famous penthouse restaurant has a limited menu, nothing really suitable for kids

the 18th floor

gym could be a little bigger

the location century blvd loved the large sized family room beautiful spacious gymnasium too fabulous convenient parking lot next door to hotel

nice room, pool and people.

accommodations late check out iotions

friendly and helpful staff, always received service with a smile they were able to accommodate an early check in for us and also store your luggage safely for the day, once checked out breakfast

spacious rooms, gym and swimming pool

thin 3 miles) is a great utility

made hot chocolate for my kids too

great gym, great parking

i was travelling with 3 kids. perfect

one specific young lady at the reception desk on monday april 15th evening dealing with the free shuttle service

very quiet, great breakfast

everything was good including the location, breakfast and employees of the hotel.

generous breakfast

location, parking, breakfast. guest laundry is very convenient.

the spa was broken so we didn't get to use it. but no biggie

fussed about being charged for early check in when rooms are ready

on check in was given a discount coupon to restaurant / room service that was not accepted by rs

the renovations the staff went out of their way to make us comfortable giving us a complimentary late check out

i have not used any of the facilities except the guest laundry and it was old machine

vending machine accepts cc/contactless payment, but the laundry room

the rooftop pool was nice, we used at night before closing, which is 10pm

24 hour shuttle was very convenient to go to the hotel and back to the airport

also, the gym was huge and very clean

gym was outstanding

very clean, modern facility. breakfast was good. very convenient to airport. shuttles plentiful.

a cozy, large room with a great kitchen in a quiet, charming hotel

considering location (prime) and the fact the room had a king sized bed, pool, kitchenette and living/dining area, i was shocked it was under ----

no a/c at the rooms, only ventilators. pool is small and good for little kids

loved the pool upon entering the property

kids loved the pool

clean rooms with free shuttle to the airport

a shuttle is available from and to the airport

the bar was lovely and so was the gym and the pool

room service was very fast

convenient shuttle. friendly and accommodating staff. clean rooms.

it should have room service all day. parking should be included in price already

loved the personally made omelet at the breakfast

great location near lax airport. confortable place to stay, excellent breakfast, friendly staff.

can be a bit noisy with other guests' rowdy kids as windows are along corridor.

we were not planning on ordering room service because of the prices but we

my kids loved walley the butler!!!

laundry machines should accept card payments as its painful to look for coins everytime one has to

they don't provide room service

staff were friendly and helpful, arranged early check in with no charge after 12 pm

the shuttle to the airport terminals

only if pool hours were extended it would be perfect!

i liked comfort, pool, breakfast outside, to channels

free breakfast in the mornings

tight quarters in breakfast room

five star continental breakfast. fun pool. pleasant location.

dropped our bags before returning our hire car and then needed the shuttle from the airport to return

the breakfast is

indoor pool, hot tub, breakfast was really wonderful, loved the management meet and greet .

one answered at room service, when i went in person to order, i was ignored

room for family of 4

nice room, comfortable bed, pool clean and safe for kids.

comfortable bed, nice restaurant and starbucks for breakfast, nice swimming pool and outdoor spa (with some need for a face lift, this is gona be happening in the next weeks) scott, staff

wait time for the shuttle and no one answering the phone at hotel to confirm where the shuttle was up to

pool, gym

the swimming pool and especially the spa pool aera do need some upgrading and mainte ance (could not enter the spa,

breakfast was donuts, coffee and tea, and unexpectedly, tge donuts were really good

gym was still closed

no gym and breakfast is not sufficient bir there’s any food / beverage at convenience other than

breakfast selection

the price was a bit expensive but i guess that is due to the proximity of santa monica beach - gym is not a real gym: only 3 machines that are located in roofed balconies, so it

nice laundry facilities with a comfortable area to wait

bunk beds would work good for families with kids but for a couple we had to ask for a switch to a double bed which staff accommodated without

easier way to use laundry machines (pay through the room

enjoyed having amenities like laundry and kitchen

within the rooms was spacious and clean with all amenities there was a shared kitchen and laundry room which was unexpectedly useful during my stay 10 mins drive to santa monica pier -

the pool was everything

self laundry service. breakfast

adults with 2 kids (5 and 3 years old) this hotel is very good for families

the only lacking was pool side with towels we're limited or sometime none

proximity to airport. 24 hr airport shuttle as we had to leave at 0400.

parking lot to small an wasn't able to get my early check in i requested

friendly staff and got early check in

i love how the pool was available anytime (just not heated so we chose not to go in during our visit) but it

our room is next to the swimming pool and laundry but it’s absolutely quiet

early check in, friendly staff, shuttle

efforts to please, room layout, bath counter space and shower, breakfast, shuttle to airport

the swimming pool they should put a heater on it

new property and very comfortable. bar and restaurant very basic. breakfast good.

kids enjoy the warm swimming pool also

staff,location,room breaky ++++just the pool is crowded with kids who respect nothing except this its all perfect

liked that the pool was open and clean , loved my room very clean and staff and people around are very nice thank

the breakfast was a good serving.

a pool and great parking area

covid19 keeping me from patio in pool area... other than trying to help my health,lo

motel grounds one day on my first week =more hangers needed during my stay: i relied on those for laundry at a cleaner in marina del rey as a regular customer & even advised one of the maintenance

great atmosphere, position, decor, bar and music

bar was a little too hopping with beautiful people, with live jazz music, to just relax in after

staff for room service was horrible

i had room service, which was fine, and also one meal in the restaurant--the pasta

i would have liked a bar or light meals available on site

staff were always polite and helpful. breakfast was very good. location very good.

pool was too little

free breakfast was decent,i would stay again

door was open when i arrived to the room my kids was scared to go in i had to go in first a group of men maybe five or six hanging out on the

the hot tub was super warm the kids love it

little bar down in the lobby so you could get a glass of wine at night/coffee in the morning

was fine to stay at for business travel, but there's no kitchen, and it just seemed a little 'bare minimum' sometimes

hotel is conveniently located by the airport and offers complimentary shuttle pick-ups and drop-offs

airport shuttle runs 24 hours,every 1/2 hour

the breakfast and gym were excellent additions, overall our stay was excellent and would stay

very nice rooms, great outdoor pool area and a gym

the breakfast and laundry availability

was superb, only thing that can improve will be the shuttle service to and from the airport

also the pool table and bar area in the lobby

om service), the pool was disgusting, they told us that they didn't do clean the rooms after 2pm

pool was heated too, so the kids had a great time on our last morning in the

the beautiful pool, perfect temperature and lovely outdoor relaxing area

19 so i couldn't use the jacuzzi or the workout rooms that was the only drawbacks in the swimming pools and even though i was shown the airport sign who exactly the century side which was really

asked for a late check out when i checked in, he gave me til 12 noon

the gym is so up to date

large state of the art gym

a bit too much activity going on with the gym, pool and proximity to the elevator

the rooms smelled and the spa wasn’t open and the breakfast was just okay

the breakfast was good ,great service,

noisy room with no clean things inside old hotel no shuttle no laundry no pool outside the room very dirty breakfast very poor staff in lobby terrible there are

pleasant staff and an excellent free breakfast

plugs bedside, coffee in pods in room, offer for a grab bag for breakfast, staff, shuttle

a little wore but it was clean and served our purpose and a great price for the 3 adults and two kids

we liked having a separate room from the kids

plus it was close to ralph's for supplies for the baby and our kitchen

were 4 adults and 2 kids and at arrival, there were only 5 beds

walking distance to places my kids eats, friendly staff, and kelp room clean.

comfortable beds, clean facility and rooms. breakfast was great. staff was friendly

very friendly staff, good breakfast, great indian spot across the street. easy parking.

the complimentary breakfast was great.

to king size bed from queen for free due to early check in

the breakfast area was nice and clean and the food was pretty good

location, helpful staff, comfortable bed and convenient kitchen.

was good size, comfy bed front desk provided with kitchen necessities convenient laundry

the dryers in the laundry room did not get hot

the kitchen.

that it had laundry facilities, morning breakfast and convenient.

close to the airport, gym, room , beautiful hotel

the staffs are very friendly, allowed early check in, and assisted us in many ways

00, good, close to the airport (with an option of free shuttle by small bus every 30 minutes)

gym was closed

amazing staff was nice but only negative was i called from the airport and was told o can have early check in was given a price and when i got there the person i reference wasn't there i waited

room was for four people and they just gave us breakfast for two

staff was very helpful with a late check-in and also with scheduling shuttle (hired suv) for us to get to the airport

was great close to lax, staff friendly and breakfast was good, shuttle drivers both to and from were friendly and

not far from airport if doing layover, shuttle bus provided

no early check in/no rooms ready at noon