but very clean and friendly staff breakfast was not much of anything but free so no complaints pool was nice everything was very clean bed was comfortable great value very

breakfast was very limited

could have been a better breakfast.

breakfast, covid restrictions have lifted there plenty of restaurants following the regulations to

breakfast could have been more choices.

liked it had great parking lot lighting

pool hours weren't great doesn't open until 10am

professional and helpful staff. great breakfast selections.

convenient, close to everything, very clean, good breakfast, nice staff

parking was close to room

the breakfast was fine

hot breakfast was adequate

had our pre registration and our rooms were as advertised, everything in the room worked, the breakfast was more than adequate

wonderful staff rooms are great and breakfast is super

the breakfast is very convenient especially if your staying for work you can grab and go.

room, clean, nice pool, super friendly staff, nice area outside little rock

off, there was flies all through the room, and there were people running around barefoot in the parking lot

people smoking pot downstairs at the pool area & a bit of back & forth traffic late at night across the balcony in front of our

everything was perfect especially the pool!!!!!

other vehicles were parked in front of my room with plenty of parking down the way.

they called it an “early check in fee

the money spent the pool was out of commission the ice machine didn't work where we were we had to walk on the other

it was clean, showers great, nice looking room and pool was awesome

the closed pool and needs updated alot

the hot tub was nice and pool view.

a good location and had room to park my gooseneck trailer

the bar area was exceptional

checked in at 3 am after oaklawn and the staff asked me if i wanted late check out and anticipated all of my needs

every time they went in and out of the room, up and down the hallway, or just conversating with kids or one another

insist 3rd party booking agents notify clients that breakfast is not included with 3rd party

slept good, problem was i kept calling front desk 3x first night ,and 2nd night, same loud kids upstairs we were told from 1230 am- 345 am i called all night

room was nice, spacious, full kitchen.

our kitchen sink was leaking but was fixed right away

ice machine didn’t work the laundry and gym facilities were not available during the 4 days we were

great location, close to downtown and casino. staff was friendly.

very comfortable bed, great location and value. i love the little kitchen. nice pool area.

outside is not that appealing not to many parking spaces no breakfast

couldn't get on the wifi

by car to free parking for bathhouse row

rooms were old and outdated no wifi and no contanental breakfast like add said

parking and the design of the bathroom

the breakfast and pool was amazing!

the kids loved the pool and breakfast was a good selection.

very nice. clean, wonderful breakfast choices, friendly and helpful staff.

was wonderful it was nice and clean my kids had a good time the rooms where clean the staff was very friendly

were kids running up and down the hall

to covid they aren’t doing breakfast but the pool is open and very clean and the rooms are newly renovated and really clean the bathroom isn’t

it wasn't pool season yet. we were a couple weeks early

breakfast certainly met our needs. location was perfect for us.

pool room bed staff

the hosts at breakfast

the breakfast was nice and so was the staff and the pool

staff was exceptional, pool was beautiful and clean!

i did hear the kids from next door banging around but that happens in every hotel next to kids.

early check in is possible if they have an open room

staff, clean facilities, clean and comfy rooms, good breakfast and a cool scenic trail behind hotel you can walk up to or maybe even take the trail on

location and breakfast were great. very peaceful.

microtel was clean ,neat , good breakfast and friendly desk clerks that assist when needed..

also bacon would be a excellent addition to the breakfast

the room was very nice and well kept, breakfast was very good and the staff was friendly

best complimentary breakfast ever

plus is right across from casino/horse track an local dive

no pool indoor

thought the breakfast looked amazing all tables were taken and we didn’t know until we checked out they would

used the guest laundry which worked well

it was located in a great area close to the casino.

room, free drinks, free breakfast, hotel set up with open lobby and elevators that over

very good hot breakfast with plenty of variety. indoor pool was warm. bed was comfortable.

pull out bed the kids said was not any good...... but they never are!

my kids loved the pool

glad we had 2 tv's since we have 2 kids

no hottub in pool area

everything was great. we stay here every year in the spa suite for our anniversary.

allowed us to have a extra late check out based on the traffic accident

the fitness gym had the right amount of equipment for me to get in 2 good workouts using the hand weights,

), breakfast, parking, exercise room, beds, shower, all of it was great

property was very clean staff very nice the restaurant downstairs is amazing and it also has room service definitely will be staying here again when i m in town

kids running and screaming through the hallway late at night

don t like that the food vendors aren t available the whole time kids are in convention center

lots of kids in lobby surfaces and mirror were filmy/streaky

did not provide information about their own spa services information

we were able to have an early check in

internet was down. laundry facilities not working.

the spa experience has spoiled me

pool closed too early. need to be open longer

breakfast was wonderful! enjoyed the fitness and pool rooms.

had not expected a kitchenette - but there was a very nice one with a real refrigerator/freezer

could just use a bigger pool but we enjoyed it. nothing wrong with it.

that the pool wasn't open. but i understand with covid still around.

full kitchen, very quiet, clean, and comfortable. very nice.

it was a new clean hotel. it has a kitchenette in the room.

the bag of breakfast. it was not very compatible. could have done better.

ms peggy who served the breakfast, was amazing

the room was spacious

plus they has a nice size pool

i loved the friendly staff and cleanliness of the hotel. the breakfast was great as well.

my wife and i came with our dog (no pet fee btw) and had such a great time here, i appreciated that they had bags to clean up after

we were pleasantly surprised by the indoor equipment and kitchen corner including basic dishes and a microwave

apartment like accommodations and incidentals in kitchen equipment

stayed in a large room that had a great kitchen area with a table, chairs, counter-top, sink, dishes, microwave, fridge and full-size

the room was big with a kitchenette, big closet, and a wonderful balcony to have coffee on

breakfast and wonderful service

the history of hale hotel by staying there, and it was pretty amazing to have our own private spa bath plumbed straight into the natural hot springs for our very own private mineral bath

i left before breakfast was served. the room was clean and the staff very helpful and friendly.

great breakfast and outstanding coffee!

the included breakfast was very yummy and plentiful

the rooftop bar was great as well ❤️ 100% would return again

the rooftop bar was very relaxing with a great view of downtown hot springs.

we loved the rooftop bar and all the staff were extremely friendly

rooftop bar is amazing

rooftop bar. couch seating covered unavailable. sloppy dress code bar staff. music way too loud.

to event, bar ambiance and service, buffet food and service, comfortable room

i had asked for room service twice and both times i was ignored

wifi was terrible

slow room service food was cold by time got to room

the location was awesome. the pool was cool. the all around place to stay. had a great time!

closed the pool due to chemicals being out of tolerance the 2nd night of being there

location,balcony,and pool

very friendly staff early check in clean rooms and pooleve was really sweet

amazing pool! the staff are so accommodating and thoughtful. quiet are near the water

except there were so many people wanting to swim but the pool was empty

is not a big deal at all but the pool water was very cold for it to be a 100 degree day outside

great location, clean room and breakfast was great.

make real breakfast not frozen eggs and sausage links

the pool and gym were great

the only complaint i have is the pool was cloudy.

it was very clean and modern. i loved the mini kitchen. it made you feel like you were at home.

continental breakfast , staff, room, swimming pool was excellent.

did not eat the breakfast but the hotel room and staff members were excellent!!

loved the full size kitchen and walk in shower

breakfast could’ve had more choices

pool area seating and surrounding area a bonus

location, pool on the water, feels safe nice area.

the pool is nice and we used it as well

pet fee is not listed on booking but management discounted for the error/confusion.

the bar closes too early 10pm on a saturday evening but this could be due to covid restrictions

were greeted with very nice employees lena checked us in arpita was very nice to me and my grandkids even gave them turtle food to feed the turtles

very good breakfast

we didn't have a microwave the all the time and we had our kids, so that was bad.

everything about the property was great the view the customer service, the breakfast and the hospitality

room smells,phone does not work, laundry does not work, small rooms and toilet is very very loud

breakfast was limited

a good sized, clean room at a reasonable price. and the laundry was useful.

breakfast was sugar

great location for us, room clean, staff friendly, and breakfast good.

breakfast needs more

the staff was great, room/amenities were very good, breakfast great

room on the first floor. close to the pool. and the pool and hot tub open anytime. awesome !

the hot tub and pool was amazing, the rooms were super cozy, the breakfast was amazing!!

pool was closed

staff was excellent. breakfast staff was excellent. good verity on menu. room was clean.

able to do laundry, it was unexpected and appreciated

pool closed early.

i loved the pool,nice and clean. water temperature was just right

breakfast was great

nice and quiet, comfy beds, three layers of good quality blackout blinds, and easy parking

pool wasn't opened yet, which absolutely devastated my 9-year-old, who sat through a 2-hour funeral

pool wasn't open but website said it was open that why stayed there because of was the pool was

older property.... pool closed d/t covid.

laundry room available

pool was closed

the carpet looked old and the rooms were dated. the laundry room is also very small.

pool outside not in door

like the fact you had wifi and it was easy to connect to will stay again when i travel for

flow through the parking lot was odd & parking lot could use some revamping.

very friendly staff, breakfast was very good, we stuffed our bellies before leaving and the pool was nice, clean, and clear

breakfast was cereal or waffles

didn't use the pool or the breakfast, so can't answer for those

breakfast wasn’t good and limited supply of items to eat for breakfast

no breakfast like it was on the website phone doesn't work

breakfast was not anything i ate. location was ideal. just not quite what i needed.

the receptionist was super nice and made accommodations to move our family closer to the pool and on the bottom

i love the general manager jan and then there is a great laundry gal santos.

it had a laundry room which was really great because we were there for a basketball tournament.

the free breakfast was very good and the coffee was great

great parking for our large u-haul

loved that they didn't charge a pet fee

called the front desk multiple times because we couldn't find the wifi password and nobody answered, we even went down there and still nobody was there

billy, went above and beyond to make us and our pet feel welcome

the staff was very friendly and helpful. the wifi was good. nice tub.

wifi access was a big issue for me

breakfast was good, not excellent

also the breakfast was great too for a

the breakfast was great and the rooms were extremely clean

there was a nice selection of breakfast foods

it was clean. the pool was clean and usable. the staff was especially accommodating.

and small fridge) were in good working order, the location and parking were convenient, and the breakfast simple but adequate (in any case, there were multiple restaurants nearby)

i didn’t like that their pool was nasty and dirty, i had wanted to swim and booked a hotel with a pool in the hopes of

pool was green

left very early so cannot comment on the breakfast

pool wasn't open.

bed was hard pool was cold

i didn't try the pool or fitness room

small pool

the indoor pool was wonderful for the kids since it was so cold outside

i came in to see my kids

breakfast options were limited

wonderful breakfast options

gym was great

clean and new and great breakfast

it was modern, clean, comfortable and had a good breakfast