the rooms were clean, and my kids enjoyed the indoor pool

staff was excellent. breakfast staff was excellent. good verity on menu. room was clean.

dabulous breakfast, hot tub and pool

the hot tub and pool was amazing, the rooms were super cozy, the breakfast was amazing!!

nicely furnished. good breakfast

that we couldn't get in the pool

friendly staff, good location, nice clean pool and room was clean.

older property.... pool closed d/t covid.

the pool

pool was closed

loved that they didn't charge a pet fee

wifi password was like 40 characters..lol

billy, went above and beyond to make us and our pet feel welcome

the staff was very friendly and helpful. the wifi was good. nice tub.

wifi access was a big issue for me

breakfast was not anything i ate. location was ideal. just not quite what i needed.

no breakfast like it was on the website phone doesn't work

the breakfast included the choice of pastries, cereal, or waffles plus coffee and juice

i had a nice swim in the pool before i turned in for the night

pool was open and bonus

excellent wifi connection. its cleanliness meets our expectation. we are satisfied.

nice and free parking

nice and quiet, comfy beds, three layers of good quality blackout blinds, and easy parking

the kids enjoyed the pool

kids loved the pool

downstairs room with front door parking was appreciated

the pool is a bit offset from the hotel, but nothing to complain about

bring with nonsense clean bed with very comfortable swimming pool was clean. i had a good time.

the staff was very nice. the breakfast was great. my grandchildren loved the pool.

didn't like the parking in the back it's very tight

pool was nice and open early in the morning

clean and cool and the pool was clean

of pet fee refund continues

breakfast was comparable to hampton inn.

she was most accommodating, and first thing next morning i saw them checking pool ph levels

left very early so cannot comment on the breakfast

pool was green

n9 breakfast

the hours of the pool could have been later on closing, and an ice machine on location .

breakfast was adequate with cereal choices, orange juice, bananas, small muffins and donuts, and

gym was great

breakfast was very good

the breakfast was delicious and had such a great variety of things to choose from

did not have breakfast, checked out early.

it was modern, clean, comfortable and had a good breakfast

some packaged oatmeal, but was targeted to kids and very sugary

kids loved feeding the turtles in lake and food provided by hotel is a nice touch

great for families and kids

room service didn't empty the trash from the previous guest.

clean, strong wifi, decent breakfast, great views of the lake, beautiful spot to watch the sunrise

also the pool was a tad bit ran down, and cold

really liked the separate bedroom and kitchen was perfect. location was great.

great location, clean room and breakfast was great.

the pool and gym were great

also would like to know that i will be charged pet fee of $75

amazing pool! the staff are so accommodating and thoughtful. quiet are near the water

except there were so many people wanting to swim but the pool was empty

was very nice reasonable price loved the pool the staff was very friendly loved the location will definitely go

pool the grounds are well kept

very friendly staff early check in clean rooms and pooleve was really sweet

staff was friendly and breakfast was excellent

we only stayed one night so didn't make use of the full kitchen

), gorgeous pool and outdoor area

pool area can be more update,

in room amminities breakfast view staff

location, pool on the water, feels safe nice area.

00 pet fee

the facility was very nice and having an on-site bar was nice.

was clean, we had a great view of lake hamilton and easy access to fitness center, coffee, and outdoors for our pups

hotel waited until i arrived to tell me there's a $125 pet fee

pool and hot tub were winderful! laundry was helpful.

the guest laundry is extremely affordable

i loved the pool and the front desk clerk was awesome and very friendly

both enjoyed the pool/ hot tub

getting stuck by the pool and laundry room.

they had a really nice gym

breakfast is amazing, pool and towels awesome, staff terrific!

kids kept us up a little late coming from a ball tournament

great breakfast and the staff was super nice and helpful.

the location was close to everything. the kids loved the indoor pool

the bag of breakfast. it was not very compatible. could have done better.

everything was nice from the staff, the breakfast, pool, bed, everything loved it!!

the room was spacious

breakfast, friendly staff, the entire hotel is clean and on excellent shape

also very clean and the best free breakfast in town

the kitchenette was so nice, it was super clean and roomy.

was spacious and clean with comfy beds , a small well furnished kitchenette , good location

room exceeded my expectations: kitchenette, fridge, microwave, sink, stove top, utensils, dinnerware, dishwasher

we were surprised to find a full kitchen, including a full sized fridge and freezer, a dishwasher, a small kitchen sink along with

loved the hotel. clean. very nice pool

there were bugs in the kitchen and bathroom. carpet was dirty.

a little too much chlorine in the pool.

very nice. clean, wonderful breakfast choices, friendly and helpful staff.

the fitness center is not 24 hours and wasn’t able to access it until 7am

girls loved the pool & my husband & i loved the pillows & beds

the only thing was the breakfast was not included.

checked in at 3 am after oaklawn and the staff asked me if i wanted late check out and anticipated all of my needs

chose to have breakfast at another location, but the room was excellent and we really enjoyed the shower

no continental breakfast. complimentary coffee only.

the drinks at the bar were a little expensive.

our kitchen sink was leaking but was fixed right away

pool was smaller than most i’ve seen.

kitchenette was a nice feature

clean friendly staff and this time the pool was open

gym wasn't open, the bathroom had no counter space.

the facility was new. breakfast was very good.

location and breakfast were great. very peaceful.

best complimentary breakfast ever

the room was very nice and well kept, breakfast was very good and the staff was friendly

i absolutely had to complain the waffle maker was out, but everything else was great at breakfast

are very clean, comfortable bed, still has a full service breakfast, workers are serving the food, they were extremely nice, joyful, breakfast was amazing,

convenient, close to a restaurant, and the casino.

there is also a laundry facility and a dog park on site

the hrs. of utilizing the laundry facility and the pool..!

nice clan rooms.. good breakfast.. close to casino

poor customer service and explanation of how room service and housekeeping operate

no room service whatsoever. had to walk down to front desk to get towels and toilet paper

our wifi stopped working on day 2.

no apologies, no explanations;then i go upstairs and the wifi password no longer works

did not get maid service did not have room service did not have bar

was good but wish there was a waffle maker, the bacon and sausage were accessible on the bar to help ourselves

we did a spa day and the spa showers could stand to be updated.

the room and breakfast

due to covid, room service cannot clean your room until after you leave so i advise bringing some cleaning

fact that i would have to purchase wifi, at the room price that definitely should have been

the preordered breakfast was awesome

it was small enough to feel like a bed-and-breakfast but big enough to cater to your every whim

the history of hale hotel by staying there, and it was pretty amazing to have our own private spa bath plumbed straight into the natural hot springs for our very own private mineral bath

the included breakfast was very yummy and plentiful

the location was great. i was so excited about this stay and the spa tub.

we loved the rooftop bar and all the staff were extremely friendly

bar has great views

rooftop bar is amazing

we loved the rooftop bar and restaurant that was on site

the rooftop bar was great as well ❤️ 100% would return again

putting comet or bleach in the sink and tub drains in between lodgers is a great help also the parking lot could use some trash pickup

couldn't get on the wifi

parking lot

they don't have much parking.

by car to free parking for bathhouse row

i wish the bar was open later

wifi was very slow

there was great live entertainment in the lobby at night and the bar / dance floor area was very enjoyable

pool was nice too

the hotel room service food was amazing

excellent value. used laundry facilities also excellent.

to covid they aren’t doing breakfast but the pool is open and very clean and the rooms are newly renovated and really clean

continental breakfast. limited items, but there was a waffle maker. overall it was good.

pool room bed staff

i enjoyed the pool and appreciated that the facility had a laundry room because we stayed 5 nights

my wife and i came with our dog (no pet fee btw) and had such a great time here, i appreciated that they had bags to clean up after

stayed in a large room that had a great kitchen area with a table, chairs, counter-top, sink, dishes, microwave, fridge and full-size

great small kitchen area with lots of extras

it was very clean, - our room was large - a kitchen with living room, bathroom, and our bedroom was down the hall

of the windows in the kitchen/living area didn't have any curtain or shade and lights from parking lot and street traffic

staff, room, bed, location, pool and breadfirst

was dirty don't like my kids swimming in balls of hair and cigarette butts and popsicle plastic so my wife played pool girl

and accommodating right next to magic springs amusement and water park also about a mile from downtown central avenue where there are a lot

the breakfast was pretty loaded down for a free continental and the location was perfect for exploring

early check in is possible if they have an open room

a good location and had room to park my gooseneck trailer

guy did try to get the pool open but i'll never really understand why you wouldn't have it ready by a friday night in may

was close to the water park

it was clean, showers great, nice looking room and pool was awesome

love the pool pet friendly

breakfast was amazing, staff were courteous and friendly, pool was awesome.

they have a exercise room and a pool if you want an inside

room was very nice and sooo clean,the check in was very fast,everyone was very nice,breakfast was also

not enough parking space

professional and helpful staff. great breakfast selections.

wonderful staff rooms are great and breakfast is super

hot breakfast was adequate

the breakfast was fine

was friendly, no issues with the room, very clean, great pillows, decent hot breakfast, and very affordable

clean room and breakfast

other vehicles were parked in front of my room with plenty of parking down the way.

breakfast,gnates

staff was really nice. pool was clean.

everyone was super nice. excellent value for a mini vacation. kids loved the pool.

everything was perfect especially the pool!!!!!

they called it an “early check in fee

need more selections at breakfast though as cereal is not everybody's thing especially us lactose intolerant people

we love the big rooms and the pool is great!

breakfast, covid restrictions have lifted there plenty of restaurants following the regulations to

breakfast could have been more choices.

weather lol alot of rain and they cant help that but i will say the pool covering was down tight cause that wind was trying really hard to take it with it somewhere