swimming pool

the breakfast is good

pool, parking, super friendly stuff room in a ground floor had a seating outside in the green superior

they also have parking

room, breakfast and swimming pool were great

the spa is very relaxing and easily accessible

veled) shower cabin

was comfortable and quiet, the staff was super helpful and the bar was a great place to unwind with well prepared drinks

everything was great; a very wide selection at breakfast.

the wellness has 2 nice sauna and a pool

hotel is very close to the airport, very clean, and the breakfast was excellent

excellent hotel and facilities. only issue is limited parking

the people were so friendly and i liked they organised games around the pool and as a solo traveler i met some so good people

bar, dining room, kids area were split over multiple of floors, lift was very slow

and close from the airport, point of view from the room and calm, number of facilities (swimming pool, activities inside the hotel, beach in front of the hotel

pool cold - but it was early march

complimentary) ambience, staff supremely friendly and professional, pool well maintained and bar service on call, free lift to airport, restaurant and breakfast both excellent - a great

the kids loved the heated pool and as other reviews stated, there really wasn’t any noise from the

however the hotel offered a shuttle service so it’s very accessible

free shuttle from the airport is very convenient

spa area and pool close too early 8pm, breakfast starts a bit late for those with early flights, it

i liked the location the swimming pool in snd out

room was spacious and clean, the hotel exceeded my expectations

food was good, the spa, pool ect fabulous especially the view

location at the beach and in a charming small town, clean and joyful facilities as jacuzzi and pools with a great

no indoor spa (sauna/pool) gym not so well equipped

there was no bottle opener for mini bar items unless you went to reception and paid a deposit

the excellent service and staff and the great spa and the spa treatments this resort is absolute heaven

beach bar fantastic

the parking fee was a bit of a surprise (10 eur per day) no heated pool

the facilities were top-notch—the pool was wonderfully refreshing, and the poolside bar served some of the best cocktails i’ve ever had

is very poor throughout the whole territory and by the pool, bar the reception area, but it is understandable, as the site is too big

was amazing, breakfast was very varied and our room had a decking terrace which we used all the

the pool is a

staff, such a beautiful garden, a room with our own little garden, the food was good and the breakfast excellent with many healthy choices

free parking, shops

wifi is the only problem. it's pretty unstable.

many options for breakfast

breakfast and dinner were great - a lot of choice, they even had non dairy yoghurt for breakfast

gym,it was just made new one

tables and chairs in the restaurant and bar were disinfected after each use and this, together with the fact that all visitors to madeira

a word two for gina in the spa who gave us wonderful hot stones massages

although the pools were fantastic, a kids club would have been great to keep the children occupied

great place to stay with kids as they enjoyed the swimming pool and food

for me the gym was a bit limited facility and i missed a real sauna ( there is a steam room)

small kitchen which is big enough to prepare breakfast and a small dinner

the first one, in the bathroom and kitchen, the second one, the bathroom, the third one, in the fridge

small kitchen which is big enough to prepare breakfast and a small dinner

numerous restaurants around also but none as close as there own lovely garden /restaurant with a bar all the grilled food is cooked on the coals within view

the kitchens are decent

the restaurant and bar overlooking this area were amazing and a great place to unwind after a day in the sun

great breakfast and helpful staff particularly on reception.

nice gym, very clean

ke sure to book early), gym, pool

quality and cleanliness very high. lovely pool, gym and leisure area.

the galomar part of the resort is adults only, so no screaming kids or kids running around the pool

shabby interior, no wifi connection in the rooms.

much everything; nice location by the sea, own beach , many restaurants, a lounge bar, great gym, indoor and outdoor pools to start with

beds, good wifi, lots of outlets

the indoor pool

view we loved having breakfast watching the view

wifi in the unit

terrace, spacious room, welcome drink, breakfast in the room (because of early check in), the hotel is near to the

included breakfast is a bit basic but i was happy with it

maybe bit more choice of breakfast options

hotel is fine, it will benefit from wifi in rooms.

was not so much choice at the bar for drinks, for example they only had one brand of each spirit type

no wifi in the rooms

breakfast is fine, plenty of food to choose from

breakfast, room.

historical feeling and beautiful location, parking

comfortable bed, quiet location that was in a beautiful setting in nature, breakfast was good, parking was

can t think of anything unless the gym maybe which hasn t that much to offer.

breakfast was decent, the sandwiches that you can serve at the hotel bar are amazing

the breakfast is ample, restaurant and bar snacks all reasonably priced and good quality

position is quite far from the city center, but there is a possibility to use the hotel shuttle van to get there, so it was ok

offer things like parking without reservation, and even when they know they do not have space, the lying thiefs still

the pool is great

the breakfast was very nice, always a good choice of fresh fruit, bread, meat and cheeses and cooked

mmy banana break), but can be a bit monotonous

the staff was very helpful and kind, also from the breakfast area

extra charge)

the spa and sauna experience was very disappointing

very nice property! clean spacious rooms. breakfast was excellent.

very good gym and spa facilities and the food was excellent

breakfast out on the veranda was plentiful, tasty, with a beautiful view

the room was large, with really comfortable beds, nice bathroom and even a small well-equipped kitchen

no proper bar either

or at least combined, i would ask for a warm kitchen, but cold things and drinks could be buffet style

they had wonderful gardens and a view of the city for breakfast in the morning

hotel in the center with lovely roof top bar and pool, the staff was excellent

nice and comfortable room and very good breakfast

rooms were clean, staff is helpful, nice clean pool with a great view - one side to the sea and other sides to the city and nature

breakfast could have had bit more variety, but this could have been due to covid restrictions and

rooftop bar and pool. i like that they arranged airport pickup also.

lovely pool terrace

everything about this hotel, from the breakfast/dining room to the sun lounger and outdoor pool area, to the heated indoor pool

floor was superb, we had room 23 last year and both were great with access to the garden and pool from the balcony gate

liked the hotel bar with nightly music program

husband appreciated poolside bar service

location, room, pool

have been nice to have a drink or two in the afternoon at the rooftop pool but the bar didn’t seem to be open during my stay however this was maybe due to time of

not a lot. coffee at breakfast a bit better?

with plenty of choice good sized, clean room with comfortable bed sun terrace and swimming pool on the roof ideal for relaxing after a day's

check-out to leave out suitcases at the reception and we also appreciated being able to use the pool in the afternoon on our check-out day, amazing

we had a kitchen but no dishsoap to wash the dishes

next day, we get very nice apartment , with 2 bedrooms, convenient kitchen and clean bathroom, in renovated building

is not a complaint since i didn't cook, but more a heads up for those who do, the kitchen is rather poor equipped, no frying pan or spatula for example

we had our own private rooms with a tv, bathroom and kitchen which also had a washing machine, so had more than enough to live happily for the week in

there's a small kitchen which was great for me as i prefer to make my own meals

great location, good breakfast, friendly staff

breakfast, but i paid an absurdly small amount for the stay, so much so i thought there must have

location, the cozy bar downstairs, reminds me of kaurismaki movies.

around 10pm i found the bedding hadn't been changed but the receptionist asked me to pop in the bar for a drink while it was sorted

the snack bar downstairs

reception friendliness, and help. good breakfast choice.

breakfast - very poor (only bread, some ham and corn flakes, no cheese, no vegetables, no fruits

everything was perfect! great breakfast!

breakfast was not very pleasant

beds a little too firm, limited breakfast buffet

breakfast is nice

breakfast was delicious.

location; shop under; breakfast; staff;

friendly staff, spacious room, nice breakfast and good location.

the breakfast was disappointing

pool and spa lacking in facilities

the rooftop bar is lovely and you get a complimentary drink coupon

spa treatments also have to be pre-booked

the rooftop bar was a great place to go before and after heading out for dinner, one night there was live

the late check out time was very convenient

we really enjoyed the spa and they even surprised me with a birthday surprise ud83dude0d parking was available nearby

great breakfast, excellent location, very helpful staff.

the breakfast options were delicious

the room service food is of better quality than breakfast food

out sofa in the junior suite was uncomfortable and room service comes later in the afternoon

central location. roof terrace with awesame view, go there after breakfast.

perfect location ! attentive staff excellent buffet breakfast airy rooms, impeccably clean

e book) was a bonus but a little far away to be trundling cases along the cobbles

free parking

parking wasn t available, which we found out after making the reservation

clean, excellent service, wonderful rooftop pool

welcome, superb room, fantastic decor , fabulous breakfast, amazing roof top pool, view and bar

fabulous rooftop pool and bar area

breakfast was amazing loved the rooftop pool everything was amazing

top pool and bar was excellent superb location right in the heart of the old town staff were so helpful and

excellent hotel in central funchal lovely rooftop pool and sun terrace. brilliant location

facilities were so good, small rooftop pool and sun loungers a

we used the pool and it was very nice as well

beautiful room and bathroom. lovely pool area. very helpful staff.

wifi

is a school playground with screaming kids from 7:45 am until 6:30 pm

on the door in the room next to us it wasn't really the management's fault that some crazy kids were drunk and yelling, but it seemed to go on longer than i expected

is really good, the relation with the staff was perfect, the laundry service was an unexpected good surprise, room service was

the lady showed us parking spots and where to do our laundry, super nice

very central early check in possible friendly staff

i needed to checkout early and getting breakfast bag was not a problem

friendly staff, excellent location and really enjoyed the breakfast

good buffet breakfast, with a good choice of fruit, meats and hot food.

the breakfast was also very good with a wide variety of options to choose from

welcoming and friendly staff, lovely rich breakfast, a big choice of fruit & a fruit salad available (i love fruit so that was a big plus for

room service was a bit sloppy and would take my shower towels away for example

gym was small and could have been open for longer hours and there are two separate lifts to get

the hotel was centrally located so was away from the very busy touristy area of funchal (the casino and lido end) which was much more to our tastes and it allowed us to walk into town every

menu in the pool bar was excellent

we also ordered room service and the food was amazing and well-priced

and let's not forget the infinity pool and plentiful supply of sun loungers and parasols

enjoyed sauna and swimming pool

- staff - the view - location - wifi connection - confort - trendy hotel

localisation in heart of funchal,lovely and helpful personell,breakfast really good

friendly staff, good location, outdoor gym, pool views, very good breakfast

excellent very ful breakfast

parking was easy, secure and free of charge

the breakfast was really rich and fresh

our room was spacious and featured a good-sized balcony overlooking the attractive gardens

breakfast, kind and professional service at all times, great bar and restaurant service, and the possibility to book tours and extra services easily and with

well every day, we could tell that some days it was not hoovered, tissues weren t refilled, room service dishes weren t taken away

was great, staff at pool bar were extremely slow but this didn t ruin my stay was just a little frustrating

great breakfast and pool bar area

staff was so friendly, not sure how the staff found out it was my birthday but room service of champaign was sent

) was a shame and bar got busy at night with a bit of a chaotic approach to ordering drinks, but struggling to think

- room was big, balcony was nice, view amazing, breakfast exceptional, top floor bar was stunning, location was walking distance to everything

fantastic location! staff is extremely helpful ! kids club staff was great

older kids should be allowed to enter the pool on the 16th floor

feels like you're at a small resort with lots of restaurants (including fine dining), great pool, spa and bars (+)staff overall (desk staff could be a bit more friendly) very clean hotel great breakfast spa is stunning and very clean great location just 15 min walk to the centre but a 25 min walk to (-)spa price should be included in stay the jacuzzi could be warmer - always like warm indoor pool was (-)i don t understand why the spa is cost extra for guests? (+) spa facilities were amazing (+) the spa was the biggest i have ever seen

from the concierge team, to room service and house keeping, to the staff at the restaurants and pool area, they are all very

excellent hotel. magnificent breakfast. luxurious large seawater pool.

one member of the staff said parking card wasn t mandatory but the other insisted on getting one for a 5 euro deposit

staff very friendly and helpful great wifi

staff is excellent, very polite and helpful, atmosphere is just lovely, clean rooms, very good breakfast, excellent location, adorable garden

good breakfast

wifi in rooms

good wifi

selection was limited with stale pastries, very greasy bacon and one or two sugary cereals for kids - not what you would expect from the “savoy” and nothing like the lunch at the hotel which

everywhere is spotless, from the rooms to the corridors, the pool area and the gym

i used some spa services and was very happy with the quality of services

the chocolates, two-time room service everyday, the complimentary two night room upgrade.

the pool area is beautiful and the rooms were really comfortable also

the wifi in the room was nearly non-existent

food on beach bar is good and not pricy for this category of hotel

natural pool

breakfast was very busy & there isn t a gym, but we still had an amazing stay!

pool rules should be reversed

gym has been relocated and not really adequate and similarly parts of spa out of action

breakfasts excellent, pub bar prices a bit over the top

the bed was a bit hard. very hot and bad air in the gym.

selection for the vegetables and fruits for breakfast could be wider.

well kept communal spaces including a large outdoor pool, sunbeds, indoor pool, small gym and a rooftop terrace which was empty most days

at the gym, the treadmill wasn't working properly..

lovely hotel and amazing staff, especially the bar staff

gym is pointless

superb facilities, location and breakfast.

good breakfast and the dinner. the garden is also beautiful and well maintained.

there are a couple of bars though they don’t tend to get busy so sometimes you have to track down a staff member to

are very dated , spa area of poor quality and not at the level of a 4 stars

heated outdoor pool. pool bar closed

location, garden, ocean access, beach areas, british colonial style decorations, atmosphere, breakfast, service, staff were

the breakfast was very good excellent choice of local produce.

piano and singer in cocktail bar in evening great

excellent room service

gym very poor. old hotel, not antique, and there is a difference between those two

pool, breakfast

pools and gym/spa facilities superb

wifi kept going off in my room

pool, breakfast

the bar area and lounge were wonderful

smashing hotel with a great spa facility and excellent mountain views the evening meal was good

view, great spot for hiking around valley of the nuns, service, friendly staff, spa etc

the spa and the gym were great too - we had it to ourselves

jacuzzi e breakfast

very nice dining room and swimming pool

view from the room, the room itself, clear and safe access to the ocean, helpful staff, beautiful breakfast, served in probably one of the best sports in the madeira island

breakfast at cliff bay was outstanding. overall our stay was very pleasant.

the infinity pool is amazing

served+ pick up table breakfast

we spent hours at the infinity pool and jacuzzi

spa and jacuzzi was far from each another, but jacuzzi has wonderful views

the breakfast was absolutely fabulous.

ly opens 5 - 6pm).

there were free pilates and other gym classes available too, which was great

indoor pool, spa and gym where also really nice and brand new

but you can use the facilities after this- we had a late flight so took advantage of the amazing spa & treatments as well as the gardens

room had two huge beds, bath, shower, mini bar and safe

pools very cold even indoor pool

can recommend the half board option with breakfast and evening meal at the rose garden

restaurants and bar within easy walking distance

pool side bar was really nice - great views and great food

pool side bar was really nice - great views and great food

the swimming pool and the gym are in good condition

i will be coming back with my partner and to also do a dual stop over in your spa hotel on porto santo

a quiet location, excellent staff a short taxi ride will take you into funchal or you can use the shuttle bus from the hotel

good cocktail bar and happy hour

we also visited the cocktail bar which offers entertainment in the evenings

not a load of parking so may need to park on the street

hotel has so much to offer: pool, tennis, sauna, gym, etc

the hotel provides a shuttle service from monday to saturday to take you to the city center of funchal

facilities - gym, spa, fitness classes, squash, etc and exceptional staff - friendly &

i was charged for laundry although i didn't use that service, i emailed client service and

dining they prepare a birthday surprise for me, with a cake, candle, sweets and juices for our kids and champagne for us, we absolutely love it

a very good breakfast buffet is offered in a restaurant that faces the ocean

one of the showers in the room didn't work, it's not critical but it's not 5 star level and the breakfast is very basic and not up to 5 star level

the facilities

there is both an outdoor pool and an indoor one in the spa area

i like the gym and pools

indoor swimming pool needs updating perhaps separate area for the kids

didn't take advantage), electric plugs close to the each bed

used the gym and it was

place to stay - a lot if activities in the evening inside the hotel, swimming pool with bar

we didnt have time to emjoy the pool and the gym, but all looks clean and great addition

swiming pool was nice and the bar

the swimming pool is great and they always had a programme with a local artist near the bar to entertain the guests

you can enjoy your time within the building thanks to internal and external swimming pool, jacuzzi, gym, tennis court

all good, the swimming pool was clean, and there is 2 pools, outdoor and indoor pools, the rooms are big and nice, even

pool bar food and breakfast was very nice

they charged us 3 for room service without even notifying us

spa was closed during our stay

occasional problems to find staff at the pool/lobby bars, pool not heated.

is good from the staff 5* up to all areas car park, bar and swimming pool like the bedrooms all good

great location, friendly staff, hygienic and also nice breakfast buffet

bar on the reception floor never seemed to be open and the gym only had 4 items in it, there was no

everthing i love the pool

many restaurants nearby, a fantastic breakfast buffet (even champagne), and a beautiful rooftop bar to watch the sunset

the convenient location and very customer oriented reception and laundry service i would even forget the exhausted bed and lack of surfaces mentioned in other

everything including location, staff, facilities, pool area, cleanliness, breakfast.

the views, the pool, the staff, it was all good :)

the food was excellent at breakfast and dinner

pool bar

t all in a row) which was great, shade around

very good buffet breakfast

location with fabulous access to the ocean for swimming and a lovely pool and sun terrace

breakfast was superb, huge choice and beautiful views over the ocean

from estrada monumental on foot but it requires a bit of an uphill obstacle course through the spa building or pool area to get there

st room for massages) have to wait in a queue for

was good , the breakfast, the stuff, the facilities was nice, they have a free parking which is not so big, but

the breakfast spread was so good that we thought it must cost extra. but it didn't.

the breakfast employees are great

the same breakfast every day.bad coffee.very uncomfortable beds for kids

we didn t really use the kitchen area as we only stayed for three nights and ate out a lot

parking

is huge with wonderful sea view, kitchen with all equipment needed, breakfast is simple, but tasty

the wifi connection is not good at all in the

we didn t went for any treatment at the spa but i m sure is lovely as well

the children loved the pools and the kids club

quarantined after covid test was a delight to relax in our room ( on balcony) with a splendid room service meal of sea bass & bottle of red listening to entertainment with a climate of (-) room service is available as an option and is delivered well, but the selections are limited and (+) room service was brilliant (victor) (+) due to corona, room service only limited to italian in house restaurant il basicilo that offers good pizza, great (-) the room service menu had a very little (-)quality of food provided by room service (food was great at the restaurants). (-)room service closes at 10pm, which leaves families a little hungry when flights are delayed and (+) room service staff very friendly (-)staff not particularly friendly, suggest swapping them with room service staff, they were much better (-)room service not open on day time. no restaurant (only pool bar)open on day time. (-) basic food (room service, bars) have room for improvement

the snacks at the bar next to the pool were surprisingly good

peaceful hotel with huge beautiful botanical garden, 2 exterior swimming pools

sea view from the room - gym very well equipped - breakfast incredibly rich and various - personnel at the reception very

went to the indoor pool and also the jacuzzi, everything great

loved this hotel food very good reception staff amazing pool staff amazing

favourite was taberna madeira, a fantastic local restaurant in the old town with a great cocktail bar opposite

room was large, as was the bathroom and all very clean, room service was good

washing dishes apparently is not part of room service

pool area bit small

maybe one little thing: a wall clock in the swimming pool would have been appreciated

there is a bar and even few restaurants inside the hotel

the spa, gym and pool areas are top class

get the chance to get ordinary coffee or real espresso, not just the nes-coffee machine, at the breakfast

the breakfast room where you can sit inside and outside is also lovely

the staff was very friendly and service-oriented, especially in the pool bar and the reception

minor issue was no spa staff on site for treatments, but could ring to arrange

is definitely not cheap, considering that they have a spa and a gym included it’s a good value and kids can stay for free

breakfast coffee

the breakfast is fresh and has a wide variety of options

every single day some goodies were left in our room, as a cortesy, after the cleaning; breakfast with quality and variety; nice public facilities, such as the swimming pools areas

heated pools, gym, sauna and spa

the facilities were amazing and the gym was very well-equipped

i didn’t like the coffee at breakfast — it had way too much sugar — but these are minor details

indoor pool and sauna were great

breakfast very tasty - fresh fruit, vegetables, warm dishes as well

the breakfast was delicious, offering a wide variety from bacon and eggs to cereal and fresh fruit (the

the only think could be changed - indoor pool opening hours - for us 9 a

indoor and outdoor swimming pools, spa facilities, great choice for breakfast, good size rooms, view from the room, brilliant value for money, fridge,

great breakfast great facilities swimming pool & sauna great helpful staff

the breakfast is excellent continental style with a la carte menu.

really solid hotel for what you have to pay. especially great breakfast.

breakfast omelettes are made to order & scrumptious

the indoor swimming pool was great, my kids enjoyed it a lot

rooms nearby, spa and pool facilities good, as was breakfast

pool and room

kitchen area, the balcony the great selection at breakfast, the pool, the outdoor area and the bar area

were upgraded to a suite which was a bonus, pool area was great with shaded areas if you needed them and umbrellas for hire at a reasonable 1

the terrace and external pool were also amazing and the hotel also features a spa, inside pool, gym as well as other facilities

we only had one lunch which was nice and served around the pool

the gym was poorly equipped

wifi was off for one whole day while there no slippers provided in the

pool area, spa and gym

they let me chill by the pool before my room was ready since i arrived earlier, they suggested places to see around and shop

amazing location, friendly staff, tasty buffet, beautiful pool. amazing personal patio.

the staff, the breakfast, the location, the free parking and beach towels, the everiday cleaning and the views are

nice breakfast with ocean wien (i would only add vegetables) cozy room, clean

i would of been nice to use the pool but it was to cold

wine, soft cold and hot drinks on help yourself service; rest of the drinks including cocktails bar service shuttle bus twice per day to funchal city centre if you go out for a day -u can ask for

personal was very good from all hotel from frontoffice and frommthe bar for the man lois , everybody was so jice people for sure i recommended pestananroyal all

, spacious , the buffet was really good, and the hotel has a lot of options as well the pools areas ,

all pool n bar staff friendly, helpful n professional especially juan and stefano

here expecting a relaxing all-inclusive spa getaway, but it fell flat on every promise