historic building, bar on site, excellent breakfast, elevator

we had a nightcap in the bar and chose irish/liqueur coffees

bar area was small and cosy with a log fire

stay staff exceptionally friendly and helpful, made very welcome in bar for a nightcap unlike some hotels who make you feel a nuisance

we also enjoyed a nice drink and some snacks in the bar area

we had an evening meal at the bar and the food was exceptional with amazing portion sizes at a great price

the bar had a lovely friendly atmosphere and served good food

the log fire in the bar could have had a bit more attention! it was a very cold day.

excellent value. been dozens of times. warm friendly bar with rooms just above. perfect.

great looking building, warm and cosy lounge and bar restaurant with good food and sevice

good choice of menu in the bistro and at breakfast the following day

the spa is lovely and just what i needed but if you re after a spa with a swimming pool and a lot of facilities this probably is not for you

bar man and who also didn t make it easy for me to request breakfast room service so i gave up and went down to restaurant instead

plenty of parking

have liked a quick dip in the swimming pool but not worth the 15 fee to use the whole of the spa

we had breakfast and our evening meals there for all 3 days stay and couldn’t fault anything

renovated bar & restaurant area with a nice feel to it

full breakfast was enormous but happily eaten by husband

great bar to relax in after a day

were friendly and helpful, even the locals in the bar were happy to chat with a solo tourist

particular thanks to breakfast chef for getting full english turned around quickly to allow me to get away for a meeting

phone signal was almost non-existant, although there was free wifi

good parking

good parking and a very good breakfast

wifi is excellent due to phone having no signal otherwise

wifi was a little slow but that's if had to choose something

the wifi barely worked.

wifi provider

nit picking but the decor could do with a refresh and the car parking area could do with being

wifi very temperamental in the suite but ok in the bar

bar manager ben clay was exceptional - very pleasant, polite and very good at his job - made us

we were able to get an early check in

breakfast was extensive

full english breakfast next day just delicious

bar downstairs

no problems parking

bar had great atmosphere and staff were friendly and helpful

we were delayed checking in but the lady behind the bar was so understanding

wifi, they should of put something on booking

all in all, a perfect overnight escape from the kids, and we have already booked another two for november and december

landlord and bar staff - food was good quality and prices for all drinks and meals were sensible

the breakfast was lovely and very big

had dinner in the bar in the evening which was lovely and breakfast was

the bar gave us a good choice of traditional and popular beers like everything else at the bulls head

the beds were comfortable and the breakfast was superb

friendly and welcoming owners and bar staff exceptionally lovely food

breakfast was superb

the breakfast was delicious and the bar drinks good value

clean and kept that way - one or two teething problems replenishing tea tray and a couple of breakfast items unavailable but for the length of time open which in our case was only a week and

was fantastic, clean, had a bedroom, living room, bathroom and kitchen

know we were staying in a pub but if you are a light sleeper avoid room 10, noise from the bar downstairs will keep you awake, we were moved without any

clean room, good breakfast

warm cosy lounge bar with real fire

breakfast was also very good

location of the hotel was great and the friendliness of the bar staff and quality of the service well exceeded my expectation

nk holiday), but you could get to the bar

od portions and options) great bar with friendly locals

nice big room, comfortable facilities, in middle of town, friendly staff , great breakfast

great staff, fantastic rooms, nice food

it was in the main street and had parking at the rear

were allowed early check in which was really helpful

very cozy bar area coffee and tea facilities hair dryer

great bar with a great selection of beers and ginn, and the outside seating area overlooks the river, the

the bar looked nice and seemed friendly though we didn't visit as we had other plans

comfy bed, great outlook, great location, great bar and beergarden

the breakfast service was very good

rooms were comfortable, food and drink in the bar was

central location. comfortable and clean room. welcoming staff. great breakfast.

the breakfast was excellent

friendly staff, tasty breakfast with plenty of choice and lots to eat

had 2 rooms, spoke to martin to arrange early check in and a bottle of bubbles into 1 room, very easy to do

disappointed kitchen for hot breakfast was closed as the hot breakfast is amazing

excellent restaurant and bar providing a good choice of alcohol, including amazing cocktails

just to note for any light sleepers there is a bar across the road where the karaoke went on till quite late

vary clean and stylish bar and room

loved the look and feel of the place loved the warm welcome loved the staff loved the bar i really can’t fault the place we had such and amazing time i want to thank the receptionist,

very friendly, very clean hotel, breakfast lovely beds comfortable, bar are/lounge was lovely and welcoming and good prices for alcohol on

early check in, upgraded to a family room from a single, very spacious, lovely staff, good size

a beautiful hotel will definitely go back it was spotless great staff brilliant service breakfast fantastic definitely

had parked in correct place so we didn't get charged, all the staff very friendly, scott on the bar was lovely, breakfast was good we were in room 2 lovely 4 poster bed but only had a bath no

lovely bar and even better beers, we were lucky enough to stumble into curry night (thursday)

big enclosed garden for kids

the breakfast was excellent

breakfast was superb. room was spacious, nicely decorated with ample storage / wardrobe space

great (own brewed) beer and food, with breakfast particularly welcome

the landlord was very helpful in sorting out our wifi

very friendly and welcoming. free parking and wifi. food and drink good and well priced.

wifi pretty good

plus free parking

the bar is well kept and well stocked, great choice including local ale and cider

kids playing piano for hours in the lobby

easy to access rooms. clean and tidy . good parking. efficient reception staff

i'm a business user and demand good wifi connection. unfortunately, your wifi is rubbish.

excellent breakfast included in price

not a hotel to have a jolly in. bar is a bit soulless.

restaurant, bar area & garden are well layed out with really nice views of the river

bar area full of comfy seating, warm and relaxing restaurant was excellent good food well cooked

the food and bar

the cost of drinks at the bar are eye watering

chocolates to the teapot with cup and saucers and the little metal flask that you can take to the bar and get some fresh milk for your cup of tea rather than the long life milk you usually get

lovely modern kitchen area, lovely modern bathroom with fabulous shower

it wasn’t quite what we expected as the bar area seems rarely used (if at all) and the restaurant isn’t open every night

newly refurbished room (suite - with kitchen) was great - much better than shown on the website (which needs updating)

although the pub doesn't offer catering, we were allowed to bring a takeaway into the bar with plates and cutlery provided

we ate at the butchers kitchen in the evening

real fire in bar would of been nice and duvets insted of blankets

breakfast first rate

the bar shut too early.

only thing i would change is the fact that there isn t anyone there at night so the bar was closed by 9

ere were a few of is staying in rooms due to a wedding nearby) perfect location, fantastic breakfast, highly recommend

here- bar food menu perhaps a little limited but i had eaten earlier so did not try it and my stay was

all going well with clean and bright rooms and a comfortable bar on the ground floor

friendly staff, fabulous bar atmosphere/food/drinks, great location, spacious rooms. brilliant.

friendly staff, cosy bar with good atmosphere and menu. excellent room with large bathroom.

everyone helps as much as possible, locals use the bar lovely atmosphere

the kitchen is a great touch

great staff with a quick check in kitchen is a geat bonus i booked a twin by mistake and they moved me to a double

to where we were at an event, plenty parking, lovely welcome, nice little garden out the patio

room

lots of spiders and other guests leaving there mess in the shared kitchen

found out my liking for mermaids and gave me some bar coasters

bar area very cosy and relaxed

my only negative is no room service. maybe just a small sandwich menu would be a good addition.

had e mails to deal with and the internet in the lounge bar was more adequate had guests join me for dinner

the staff and room service are excellent and they just want to help in any way they can.

lounge and cocktail bar was ideal for sitting up with friends in

good parking facilities and decent breakfast

the staff are lovely, the rooms are attractive with comfortable beds, and the garrick lounge cafe bar is just great - good wifi and i can work there with excellent coffee and pastries

lounge not dining room obviously and we were looked after really well all staff on reception in bar dining room evening porter all really helpful and nice no issues at all really pleased room

the bar was amazing, the rooms were huge

2 x 7kw ev chargers available, one of which was unavailable due to a guest not moving their car

a swimming pool or spa would have been brilliant

thought the bar prices a bit expensive and could do with some dog poo bins

wonderful,all just fine, pnly glitch was my wifi was not working but it didn't matter!

room service was good however food slightly cold

the suite was unbelievable, attention to detail very personal, the new garden bar was an absolute dream on a sunny day

also some of the other guests being noisy in bar etc

the breakfast was delicious and the breakfast room right on the mill pond was spectacular

excellent breakfast with plenty of options for allergy sufferers

breakfast was great with excellent produce and the staff were very helpful and welcoming i would

is no 4g in the area but not their fault, plus i think they have free wifi we just didn't get a chance to ask for the password

nothing really, if being picky, the wifi was a bit unstable but no big deal.

wifi was poor in bedroom.

good food and drink, set in a quiet village location just a few miles from worcester with ample parking

if i were to stay for work, a better wifi signal is something i would definitely ask for.

we had a snack at the bar and the gentleman bar tender was very polite and helpful

free parking

was clean and comfortable and it was my first time ordering room service and i wasn't disappointed - very nice food

the staff were very friendly and the facilities were perfect for me. nice gym bar and room

lovely hotel and location. particularly likes the open fire in the bar area.

good wifi

staff pleasant and helpful , cleanliness good room and comfort good breakfast good

the gentleman on front of house was also run ragged looking after the front desk and the bar and taking the food orders

lovely and clean. huge bed. accomodating staff. we had late check out

everything - lovely room, fanstatic breakfast, easy parking

vicinity of the hotel closed at reasonable time

excellent breakfast and staff

position and parking it met my needs as a place to stay to visit nearby attractions, particularly

they also have a bar and comfy lounge area

excellent breakfast

wifi code could have been better advertised -there was just one notice on reception as far as i

decent breakfast and efficient room service

staff were lovely yet suggested one might need to fetch their own menu for room service - and room service is an extra 5 pounds

free wifi was good and it

wifi good

they advertise 24-hour room service in their own guest books, so when we got back from our wedding at around 10-11pm, both

a lovely breakfast. surroundings with character. excellent service.

lounge bar was large and comfy

breakfast is exceptional

noise from adjacent bar and distance from car park to hitel

great location for train and town. fridge in room. early check in without charge.

were no hangers in the wardrobe, no hair dryer, and no wifi password

hotel, friendly helpful staff, lovely large clean room, nice bar downstairs with amazing

the wifi is patchy which i do understand is due to the fabric of the building

bar and bistro on the lower floor

located in the middle of shrewsbury and included a parking space

secure parking

would suggest the kitchen could be better equipped- coffee canteen - washing up liquid - salt/ pepper

kitchen was well equipped

parking next door was brilliant but our gps didn't pick up the house address so it took us a while

the hotel facilitated an early check in which was most appreciated

just that the wifi in room was weak

parking a big bonus in the city centre

wifi was terrible and parking area was not easy to find

find anything re wifi couldn t log into tv due to no wifi couldn t work out from video how to access had to go

the room was spotless and comfortable. the bar staff were a credit to the business.

the hotel is over a bar which when we stayed there was karaoke on until around 1am therefore making it very noisy

murdered the karaoke downstairs in the bar but i cant complain it's usually me and the rooms are right next to the bar

get access to the room you have to go to the bar first

excellent location , friendly and helpful staff . clean rooms . allowed early check in

the bar is great with outside seating rooms are large comfortable and clean, the owner has kept the

old quirky building love it beds comfy and bedding clean vue bar serves the best pint beer and larger we have had for ages not your usual dish water views of

limited bar snacks

don't own it ,breakfast available, and they ve even got sky sports in the friendly well stocked bar downstairs ,views of the river ,what's not to like about this

noise from the bar late into the night but i realise there was an extension of hours due to the royal

bar in the hotel, although small, had an excellent range of local beers and also welcoming and

the staff were really warm and welcoming, the bar had a beautiful log fire burning, and a there was a wonderfully friendly atmosphere

good atmosphere in the bar and really wonderful hosts who made you feel very welcome

warm welcome, lovely room and gorgeous breakfast

the bed was so comfy. the staff were great as was breakfast, great facilities in the room.

pool and gym facilities excellent very helpful staff

in the heart of the city. breakfast excellent. cooked to order

breakfast included in our deal, tasty and plentiful

understand supporting local businesses therefore not providing dining and or room service

room service big bedroom comfortable bed

amaizing breakfast - freshly cooked to order

loved the rooms, the facilities, the bar and food

the restaurant and bar are great too

the breakfast was excellent,good choices, served in a lovely room

bar was very busy in the evening (it was a saturday) and we found it a little tricky to get served

although we did not use the kitchen, it was equipped with all necessary items for a longer stay

it was brilliant to have a fridge and kitchen area, dining table and sofa, what more could you need for a very comfortable stay

our room was perfect - very big and had a handy little kitchen and dining table

location, great modern conversion, comfy bed, good kitchen and bathroom

kitchen facilities

superb value for money, great to have ev charging available

restaurant was quite busy when we arrived during on saturday afternoon, but there was ample parking and we were attended to immediately

i had to be critical, when we arrived it was early evening which meant we had to check in at the bar while the restaurant was quite busy

the bar and restaurant were an added bonus

it would be nice to have allocated parking when you stay there

both the bar staff and restaurant staff were very efficient and welcoming

gym was a 10 min walk away and at night i drove as it felt safer than walking by the river on my

parking is limited, there are 2 car parks, but both have limited spaces, and it s down a very

a gym.

after a busy day so did the room service thing, burger and chips was all a bit dry but tasty non the less

clean and comfortable for the cost friendly staff very cosy in bar area nice food

history tour guide said bar area of this pub is the oldest in worcestershire

the bar meals too were very good

that said the wait and bar staff are nothing short of perfection in quick, easy, and friendly service

nice atmosphere in the bar and restaurant

food in the bar was good and plenty of choice for breakfast

the breakfast was excellent the service was fantastic everyone was very friendly

to a long day, we arrived late but still had an excellent meal in the bar after 9pm

in the bar last night very good nothing was too much trouble for him

breakfast was a bit slow on my first day but there had been a wedding

delicious english breakfast in the morning

we had an early breakfast booked, which arrived on time and was delicious

staff were really friendly.food amazing. fantastic with the kids

breakfast

evening meal was excellent and the breakfast just as good

wifi was poor - very low strength and spasmodic - definitely needs improvement.

we arrived late after sitting in a traffic jam after an accident on the m5, even to keeping the bar open for us to have a very welcome drink

views rooms was very spacy and nice staff was so lovely and helpfull room service was good and food was

wifi superfast which is vital for work

thoroughly enjoyed the room service

no problem parking and the location is rural but in 10 minutes you're in central shrewsbury

easy parking

the spa tub was better than expected when i first looked at it

the bar prices are very pricey.

parking on site