there was also good wifi to check emails and listen to radio caroline's internet service

food was delicious, breakfast with homemade bread and marmalade was superb

secure rear parking

is a very popular pub so on site parking couldn't be guaranteed at arrival

slightly convoluted way of ordering the excellent breakfast

ate at the castle lovely home cooked food and the breakfast was superb.

helpful and friendly staff with excellent breakfast choices

fabulous breakfast

lovely wood burning fires in the bar and lounge areas

proper bar with very reasonable prices

perfect location in town and great atmosphere in the bar in the evening

the staff and everyone very friendly and welcoming great cosy bar area and lovely room.

we had an evening meal at the bar and the food was exceptional with amazing portion sizes at a great price

location, exellent breakfast, nice cosy bar area with open fire

excellent value. been dozens of times. warm friendly bar with rooms just above. perfect.

stay staff exceptionally friendly and helpful, made very welcome in bar for a nightcap unlike some hotels who make you feel a nuisance

bar area was small and cosy with a log fire

we had a nightcap in the bar and chose irish/liqueur coffees

the downstairs public rooms are beautifully preserved and the bar is really well stocked with local ales & spirits

historic building, bar on site, excellent breakfast, elevator

the hotel has a small but well-stocked bar that serves a nice pint of ludlow best and a variety of wines and spirits

plenty of parking

the staff the room the spa was amazing

beautiful bedroom great spa facilities helpful staff

breakfast was abundant

the bar and dining area were clean and had a lovely friendly atmosphere

all going well with clean and bright rooms and a comfortable bar on the ground floor

here- bar food menu perhaps a little limited but i had eaten earlier so did not try it and my stay was

everyone helps as much as possible, locals use the bar lovely atmosphere

room was comfortable the gentleman in the bar and staff were very friendly

didn't have breakfast

i had the breakfast but it was not a buffet as the hotel was very quiet and therefore not economical to do so

never had breakfast

i thought the breakfast was a little overpriced.

breakfast was good and eggs come cooked to order

bar was cozy and fabulous

breakfast was great with excellent produce and the staff were very helpful and welcoming i would

the breakfast was delicious and the breakfast room right on the mill pond was spectacular

see above re variation in breakfast coffee strength

also some of the other guests being noisy in bar etc

you get your own entry to your room away from the main bar / restaurant area to your room

village pub with busy bar full of locals drinks & evening meal was amazing & value

lovely place to stay. very friendly staff and a lovely bar to relax in the evening

lots of parking, great bar and restaurant, food exceptional, very friendly and welcoming staff.

food in the bar was exceptional and always served hot

great location with generous parking, a relaxing environment and superb staff and good food

parking was excellent

room great with a shower and bath

staff really friendly and breakfast was delicious

good parking and a very good breakfast

excellent breakfast

breakfast was extensive

bar manager ben clay was exceptional - very pleasant, polite and very good at his job - made us

we had a lovely chat with craig who couldn't do enough for us and cooked an amazing breakfast this morning

we were able to get an early check in

the included breakfast was lovely and cooked to exactly how you wanted

we stayed 2 nights for a wedding at a local venue, so in and out with a need to leave before breakfast one morning

we were working away an earlier breakfast would have been preferable although we were offered a cold bacon/sausage sandwich to take

very good breakfast in the morning was included

excellent staff, very helpful, evening meal and breakfast very good.

friendly and helpful staff and delicious dinner and breakfast

drove out of her way to buy cigarettes on our behalf after we asked if any were sold behind the bar while we had a meal and drink in the evening

about this place was excellent- from the friendly staff to the delicious breakfast

the bar area was very cozy with great service and the decorations are cool

the staff here from the gm to the reception, bar and restaurant team were all young but extremely professional

lovely cosy bar with a log fire

good atmosphere in the bar and really wonderful hosts who made you feel very welcome

the staff were exceedingly helpful, including with a late check out the next morning

location - stunning views, swifts skimming the roof, gorgeous inn, luxurious bed, good breakfast and very friendly

breakfast was great

steph was very welcoming good reasonably priced bar with friendly locals comfy beds good price

the wifi and no service for phones ect as cldnt keep in contact with our children

pressure of the shower was high

location and parking

unfortunately the wifi extension in my room didn't work with the given password and staff were unable to help me

room comfortable and spotless. bar staff attentive and restaurant/ food generally was excellent.

lovely views plenty of parking lovely staff

all the staff from reception to bar staff to restaurant staff were welcoming and helpful

the hotel is having a kitchen refurbishment but the hotel are very transparent about this and have tried to ensure this

the kitchen facilities were good

stay here quite regular its absolutely spotless the food is great in the bar and the staff are great too

wifi, they should of put something on booking

all in all, a perfect overnight escape from the kids, and we have already booked another two for november and december

fun in the bar night before

the service at the bar was wonderful

the food was excellent and although we asked for a negroni and they didn't have campari, the bar manager made an excellent alternative with another bitter

courtesy staff, clean room with all the facilities. choice of eating in bar or restaurant.

easy access after the bar was closed (a pin pad on the gate)

bar area great with log fire and food was great too

please be aware about the noise from the bar below but nothing major.

spacious bedroom size comfortable bed excellent breakfast and dinner meals brilliant time in the bar area in the

the breakfast was delicious with plenty of options, would 100% stay again and recommend

on saturday night we enjoyed a meal in the jolly bar joining in with live music

excellent clean and spacious room. excellent choice at breakfast. check out time.

the staff were amazing and nothing was too much trouble ,very helpful and a superb breakfast

very worn & tired, wifi was non existent, think they had 1 member of staff working at once

table lamp working only with main room light and unablebto have light durring night for kids

breakfast was delicious and the dining room very clean

excellent buffet breakfast warm and friendly staff rooms are superbly clean

comfy bed, continental breakfast was lovely, decent location

plenty of parking and well signposted to find

the breakfast was very nice and our evening meal was delicious

parking was tight and heating was left on in the room - and it was very hot until we turned it

bar and restaurant were great too

free parking on site

room service set up with local pub which is a great idea until you realise its cheaper to order on

the wifi was good, the host was nice, free parking

a nice cosy room. a loverly kitchen with everything including a big tv

wish the bar was open but i think you are renovating i presumed.

no heating. no wifi. too few sockets. dodgy mirror lighting. missing lampshade. crummy

the shower was excellent and wifi trouble free

of facilities i would normally expect when paying so much : gym , pool even the spa was solidly booked for 2 days

location plenty of parking good clean room and good space in the bathroom

bed was comfy. ev charging worked ok.

the bar staff were very accommodating making cocktails of my choice