we were not informed that the pool was out of service until we went to get in the pool.

the breakfast was very good and a variety to choose from

man that was in charge of the breakfast was awesome

the breakfast was a full breakfast, not continental

hotel was full so breakfast was pretty picked over

the pool!

staff friendly and helpful, quiet and awesome pool/hot tub

beautiful swimming pool

very clean pool was awesome

pool area best i've ever been to

pool was under repair

the pool was close

eggs for breakfast

the pool was out of operation

the breakfast was good

breakfast was very sparse and not up to the standards of best western properties!

breakfast was good! nice place to stay!

and the breakfast was good too

breakfast was good - standard for this amenity

breakfast was good and everything was clean. liked the

location, large parking lot for oversized vehicles (dually truck) (+)parking was good (+) bed the parking lot was more potholes than smooth driveway

swimming pool was nice.

the indoor pool and hot tubs.

clean rooms, comfortable bed, great pool area.

kids loved the pool with two hot tubs

indoor pool and was able to bring my dogs they do charge a 20.00 pre pet fee.

my kids would have loved it more had there been a pool. but other then that it was a great stay.

good breakfast

hot eggs, that i usually eat for breakfast, but staff explained wyndham does not serve hot eggs

the price $55 was an excellent bargain. great breakfast, very clean

liked it all maybe more hot items at breakfast

would like a little more verity at breakfast

breakfast could have included meat

the breakfast was great

breakfast was good

friendly staff. great breakfast. good value

staff were amazing and very friendly every morning we came down for breakfast and every evening when we returned

the pool and hot tub was closed the entire stay. it was disappointing, especially for my kids.

very friendly and breakfast options were great.

breakfast wasn't ready until 715

liked the swimming pool and the whirlpool

there wasn’t any breakfast. the tv remote did not work . the outlet by the sink didn’t work.

no breakfast, no vending machines

breakfast was typically quite basic, with packets of dry oatmeal or sugared cereals, cold milk,

would like to have seen fruit on complimentary breakfast

the breakfast! you had a choice of 3 cereals, a couple of muffins and honey buns.

didn't like that i had to pay for my breakfast

didn't have breakfast

didn't have breakfast.

i loved the prompt check in service and the airport shuttle was such a huge help.

when we got back we had to wait another hour with 2 little kids

clean, easy location, had a shuttle to midway, security in parking lot

comfortable bed the soft lite pillows the pool area the quite patio and the staff was so

cleaning towelettes in gym

pool area was relaxing-would have loved a hot tub

friendly. efficient. clean. comfortable. good sports bar and good breakfast.

very friendly staff, clean, great breakfast, safe location.

breakfast was decent

we left our car here while on vacation and were shuttled to the airport and picked up at the airport when our flight came in at 2 am

make my visit great, had maps for trains and city to find my way around town,they even have shuttle to train depot,menus for places to eat,room was very nice and quite,overall very nice place

love the airport shuttle service! also very pleasant staff!

free pool, sauna and gym. comfortable bed. the staff at the front desk - simply angels!

no washer and dryer. a pool table would be nice.

quiet, close to airport and has every 30 minutes shuttle between airport and hotel.

sauna in the bathroom. pool and whirlpool so clean

wait for shuttle despite 3 calls.

wifi is not free, you need to pay for it, that's something that you won't expect from a hotel

the food at the restaurant is excellent and the room service is also excellent

t queen beds)

shuttle drivers were exceptional

the wifi worked flawlessly everywhere in the facility.

you want a clean and comfortable place to crash before you take a complimentary shuttle to an am flight to o'hare and you're in the mood for free breakfast

i really like the kitchen area in the room, so handy to have a microwaver in your room.

had everything we needed , from location to the airport, to the gym and pool

i like the stuff and how the hotel had access to the gym and pool

the breakfast has a diverse range of products such as oatmeal, fruits, waffles, scrambled eggs, yogurts

no children’s teams or partying kids

we attempted to get dinner via room service and were told we couldn't do to short staffing

no easy parking

d to report them), no bar soap in lavatory

front desk person was awesome! my room was ready early and they accommodated a late check out.

breakfast was good. rooms were neat and clean. hot pool was small but great for kids indeed.

the staff were so helpful and the breakfast was awesome

there were plenty of options for breakfast in the morning and lots of food options in the vicinity

breakfast was probably one of the best we've had anywhere we've stayed

the breakfast was great and also the room was extremely comfortable

super happy it had a small kitchen area to cook a meal

the kitchen was well equipped and the complimentary breakfast was great

then yeah that’s that’s how bad it was that my mother-in-law’s king got stolen out of the bar so yeah, that was great

gym and laundry facilities were also a great addition and excellent quality

breakfast was delicious as well

breakfast was good. lots of options.

everything ... space, location, food, gym

a food hall, gym, decent free breakfast

comfortable beds and spacious rooms. good size and well equipped gym.

the gym was satisfactory, and the bed was a little too soft for our liking

paying $55 extra to park in hotel parking lot and the bar was closed after the concert.

did have drinks and wings at the bar the night we checked in, and the wings were really good

the atmosphere in bar restaurant gloomy.

hotel has a shuttle that took us everywhere we needed to go

shuttle to the concert

i hesitate to comment on any of the bartenders by name, as that might suggest how much time i spent in the bar area

in addition, i was denied a late check out the following day

accommodating a guest who needed a late check out is a must for quality and return service.

great staff, bar, gym, restaurant but best of all, the comfiest rooms ever

the front desk, the bar staff, servers and the guys that took my bags

very friendly, convenient lication, & appreciate the shuttle!

it's clean, the breakfast bar had variety of options

the fitness gym is cramped and somewhat limited

the gym was on the smaller side but had what i needed.

free shuttle to and from the university of chicago make this a great place to stay

the fitness center and free laundry usage was super handy

the continental breakfast was delicious, with both hot and cold items including eggs, cereal, fresh fruit, lots of

modern design, nice staff, breakfast, very clean, close to downtown and university, close to chinatown and restaurants, clean,

cleanliness and staff was friendly. also breakfast was delicious.

very nice size rooms, incredibly clean. they had a very nice continental breakfast as well.

free parking!! in chicago!! good location for driving places.

not a lot of amenities though you could order room service

accommodated me for a very early check in

very clean. nice small gym. room utlta clean. staff friendly.

we were upgraded to 2 double beds for free on arrival and given a free early check in

wifi

the room service was good though

wifi is spotty but we are here to have fun not use our phones.

wifi fast

television reception was choppy and the wifi didn't work.

i'm much more into savory breakfast options, so this really didn't suit me at all and my kids were all hungry by mid morning

very helpful and friendly, suite was perfect with lovely view, breakfast was great each morning, bar in the evening was great, would definitely return to this hotel

came there for the pool for our kids and enjoyed about 30 min of it

hotel was very clean, beautiful lobby bar area, nicely decorated

could have been until 11:00 because we were trying to get around with kids to check out, and i did not make it in time- it was cleaned up and everything out by like

the hotel gym was terrible

24 hour gym and business centre that doesn t charge for usage is fantastic

was no room service and the deposit was too much they don t clean the room reasoning the covid-19 wich

there's no bar that i could see, so no 'atmosphere' at all

crazy it got outside when the bar opened

pool was great

location, very clean, staff, breakfast, online check in/out, eroom key.

location. pool & gym. cleanliness. breakfast.

the pool was very clean

so close to everything we needed, staff super friendly and helpful, free breakfast

there where a lot of kids in there at the time so i attributed it to that

i has 2 eggs bacon sausage and potato but not worth the $$ i would have liked to have had a whirl pool

desk people argued with me over changing my room when i asked to be moved to avoid screaming kids in the next room

the on-site gym was really nice and i really was appreciative of being able to work out during my stay

they are kids friendly!

the discount was very nice, the gym, the bus and metro

rooftop bar has a great view

the restaurant menus at the cafe and the bao bar are a bit weird, and it was hit or miss on different things

very modern with an antique touch. great room service. comfortable beds.

but the rooftop bar and pool are so contemporary cool

the kids loved the hotel and loved their time in chicago

the room and the view. everything went very well. great bar and lounge.

the bar had great drinks and the 24 hour convenience/coffee area was great

we found it confusing to log into wifi with bonvoy

gym is not very clean elevator is not very clean inside of the room was fairly clean but daily

excellent gym with everything you would want

to the socialism conference they were having and use the non gender designated bathrooms with my kids if 6 and 9 years old

charge for room service and food only available from the deli downstairs

location is great. clean and comfortable. laundry facilities.

amazing gym had everything i needed

made a last-minute decision to spend christmas in chicago with our kids and needed to find a place to stay near their apartment

gym access, restaurant and breakfast buffet. felt really safe traveling alone. comfortable.

super noisy ( doors slamming, kids crying, people shouting, car alarms going off)

refrigerator in the room cost of overnight parking (only valet option) no swimming pool or gym facilities (made known to me) nothing unique about the room or other spaces nothing unique

breakfast buffet was awesome even for the kids and everytime we needed something staff was right at our room

no indoor pool do not ideal if traveling with kids in the winter

my kids did not want to go in it

not enough washer-dryers)

the cleaners are thief s , left my money came back and it was stolen by room service

i really enjoyed the fact that the restaurant was free for kids under 12 and the buffet food was pretty good

interior design, friendly and helpful staff, great room service, spacious and modern gym, lovely bar and great coffeeshop within

even brought the kids stuffed animals

was our first christmas trip to chicago and we needed to find a hotel that was close to where our kids live

this saga played out from midnight until two in the morning and we had two kids with us who were unable to get to sleep

good wifi for a fee

vid-related

lobby, speak easy, hotel and pool had wonderful atmosphere

lobby bar is super cozy and the drinks a great

and if you want to mingle, just go to the bar downstair in the lobby

great modern hotel. rooftop pool and all bars amazing.

early check in.

in addition, the included hot breakfast was decent and added to the comfortable and

the breakfast catered to vegetarians and vegans (both in my family), the gym had the basic equipment, the location was great as i had access to all major attractions on

friendly staff, even got a free room upgrade and early check in (thanks erica

indoor pool was nice and the gym was nice too

kids are only allowed to swim in the pool on the weekends

this is definitely not for families traveling with kids

i have 5 kids traveling with me ages 12 to 17 that were super excited to swim so that was a huge bummer

very nice with great views. not a great place for kids.

if you wanted a bar on-site you are at the wrong place

you get views of the city and the breakfast was a nice touch

breakfast delivered to the room would have been nice

would love to see a smoothie bar with greens, frozen fruit, oat milk, flax seed, etc

the view the view the view!! (from lobby bar and outdoor terrace)

rooftop bar (was heated/covered) and still awesome even in bad weather

walking distance from all attractions. great staff early check in and out process. comfortable.

they got a gym and the property looks amazing. the interior design was great.

the gym is extremely clean and has great cardio machines, weights and cables

we had drink and a light meal at the bar which was very perfectly prepared, in fact it might have been one of the best pieces of steak i

the hotel is beautiful, the rooms relaxing and well-appointed, and the lobby bar and restaurant always bustling

pool was closed. no breakfast

i enjoyed the full kitchen with a built in ice make, jacuzzi and pool were awesome as well.

at times, the pool was too busy and several times there were kids there without adult supervision

comfort of room with large space of kitchen, table, couch, bed,,,bathroom toilet seperate from bathroom sink

breakfast too busy

we arrived earlier than expected and they allowed us for early check in

bar not open, no room service or housekeeping that i could see

rooftop bar is mostly inside and can be very loud and chaotic

we enjoyed drinks at the bar on our last night

the pool area could be bigger and would've been nice if there was towels to use at the

location to walk to the museums , room was really nice , pool and hot tub were nice kids loved it

nice and spacious) we went each night of our stay and every single time there were many screaming kids jumping into the jacuzzi unattended

nice and spacious) we went each night of our stay and every single time there were many screaming kids jumping into the jacuzzi unattended

the pool area was nice. the location was amazing, & so were the staff.

we had to lug our luggage and kids down to the lobby 3x to make it right

me breakfast or restaurant or bar attached but still a very neat place staff super friendly

gym

basically everything! did not hit up the gym because i was there for lollapalooza.

room service wasn't provided everyday though we asked for it

wifi connection was poor-couldn t use my laptop at all

there's also daily room service which is a huge plus during the pandemic

were greeted by a very helpful valet gentleman who then provided little stuffed animals for our kids

wifi a little inconsistent.

view of the building next door and the alley cons: *the biggest con of all: i could not get the wifi to work on my laptop

no laundry and wifi slow

i know early check in is slim to none but please try to make this better

of hotel and room, laundry room, location to chicago river, the loop, museums, theatres, amtrak

gym need more wight lifting equipments

the room is perfect for us, and the option to have breakfast provided is a bonus!

room service and spa a bit pricey. gym can get a little stuffy depending on activity.

great location and facilities, especially the spacious, well-equipped gym, jacuzzi and room amenities provided

the room service was top notch

cleanliness, bathroom with big tub, workout room, pool and especially the yummy room service available til midnight

of options and reasonable price - of course - excellent customer service in addition, the room service is fantastic - got the morning tea with lovely succulent plant ud83eudeb4 which

cool bar, gym had lots of machines and weights, free good coffee in the morning, very friendly staff and

prices of in room bar and snacks could be cheaper. should offer free internet

bar food and service was amazing

great bar in the lobby

the bar in the lobby is the best place to hangout

great location and cool design. gerin at the bar made the best french75. he was awesome.

the room was comfortable, we had room service both mornings and the food was quite good and arrived quickly

noisy guests in the bar area. wrecked the calm and relaxing atmosphere

bar and restaurant with great service and offerings

we enjoyed the live jazz by the bar in the evenings as well

location convince of the area ,we felt safe staff was great on site bar restaurants cleanness

the hotel gym has new and working equipment (treadmill, peloton bike, stair master, and free weights)

boutique hotel with an on-site bar and restaurant.

the hotel offers a bar and such which we didn’t not take advantage of

location was great. they have a gym. and great value for money.

the spa staff was also amazing

also the spa was

the hotel restaurant and bar was fabulous! great food and friendly staff!

was very friendly and i loved while i was taking a pilate class or massage, our kids and hubby could also spend time with tennis and pool

the outdoor pool was open in early may, the rooftop bar couldn't also be open

my kids were able to tablet out one of the beds while i ate comfortable at the couch on other side of

many chemicals in the pool and the couch bed sank in the middle and was not at all comfortable

people were at the bar drinking eating everybody was just having an awesome time

the gym and the pool were very clean and with a nice view

there was a nice gym and even a laundry facility

to many kids running around with no adult supervision.

was fantastic for the attractions we wanted to visit, although kids complained about too much walking

convenience, great food at the hotel restaurant, starbucks, my kids loved the pool and hot tubs and air hockey table

two bathrooms did make our stay easier:-) beds are comfy, room service very fast

are 2 hot tubs, one for kids and one for adults

he gave me a complimentary upgrade and a 3 pm late check out at no extra charge

key card access free laundry facilities and location

have water bottles to refill, great gym, close to shipping/ restaurants and nespresso coffee in room

the restaurant/bar has great food and that all too familiar chicago bar vibe

room right away, they apologized and checked on us the following day and offered a complimentary late check out

convenient location, helpful staff and facilities like printer, gym and self help laundry were excellent

really appreciated the friendly helpful staff, gym and lounge area, and the tv channel with hotel information

free laundry machines and decent gym

early check in is strictly not possible

allowed early check in. allowed 18 year-olds to book on their own. gym facilities were great.

we had the spa room, which is big and amazing room, the best bathroom we have ever had

we had a nice bottle of red wine and the view was perfect the top bar made it that much better for us to have a few drinks and get in the mood before going out and

i was a bit disappointed that we couldn't try out the rooftop bar and restaurant because we had our son with us

bar made amazing cocktails

book one of their king spa

very large and spacious room and having a small kitchenette was also great

to have little kitchen in room

early check in requests could be handled in a better way

the hotel had luggage storage, early check in and late check out. room was clean, and very big.

room, but since the train got us to chicago four and a half hours before check in, they allowed early check in, and while the reservations were technically downgraded to a 2 double bed room, i

everything was great! location, was perfect. breakfast great and staff are nice.

the rooms are spacious and well-equipped with kitchenettes, perfect for those looking to cook their meals

the kitchen was well accessorized

great location, nice breakfast, spacious room with a kitchen area

especially the little hispanic lady in the breakfast room

extra charge for wifi was an irritation after spending so much on the room.

rooftop bar was awesome for a quick drink

they made excellent recommendations for our kids and remembered my name when i forgot my key in the room on the second day

only negative about the station is that it is only stairs so requires carrying all luggage

room service was so fast and the food was excellent

gym equipment was filthy and had no wipes available

there was a pool table downstairs and a small bar that we enjoyed while there

early check in was truly appreciated

close to lots of transportation, the bar staff is very attentive, and we loved our view of the lake

late check out and a lovely room with a big bed

the hotel was amazing. having the bar downstairs and the location was unbeatable.

hotel, beside downtown, great location, really nice bar and lobby to relax at, staff very helpful and friendly and room was really good

would like coffee maker in room a grab bar in shower

good gym spacious rooms

we arrive in the hot-point time ,when restaurant, gym and other shared rooms were closed,due to covid

the breakfast made my stomach hurt for days

liked the swimming pool, the lobby area on the 15th floor

expensive parking , expensive breakfast, did not like how far to get to the rooms for the guest

not enough gym equipment

clean rooms and the pool is a nice feature.

kids bed was low quality (poor condition)

wish there was a bit more variety for kids to choose from for the daily breakfast

mention they gonna hold deposit for room service and parking though we didn't take any of the services

it was perfect for a family with kids

to check and they put me in a different room because my room still wasn t cleaned by room service

the gym or pool wasn’t open yet.

the pool was heated which was awesome and my daughter loved the play room

a big bonus was the additional amenities, such as the gym and common areas for relaxation

fantastic facilities, pool, gym and lounge area with shuffleboard

had to wash my face in the kitchen sink

my kids and i really enjoyed

found the weighted mini bar really obnoxious

site said the hotel has a pool

walls are thin and we could hear kids in the hallway late at night

and the bathroom could use a tiny bit of updating - but we got a great rate and kids don't care about that

room service is not available and the restaurant within the hotel is not open for breakfast

we did a breakfast room service card for the morning we left

unable to connect to wifi.

the gym was very basic

room service food wasn't great

smooth check in, staff were very helpful and i also got drink vouchers for the bar

great gym with a nice view

ordered room service twice and did not receive the drinks i requested

the 24/7 gym was ok

the location was perfect, the wifi worked great, the valet parking was convenient and overall the hotel was excellent

beds were very comfy...rooms are spacious; love the bathroom and built in wifi...

wifi worked well, rooms were a good size

the gym was perfect and location

hotel wifi is very

my kids loved the bluetooth bathroom mirror too

no free breakfast

breakfast service in the room was good and on time

design is well thought with the gymnasium touches in the room which was fairly spacious for s double bed

ever seen a 150 year old gym

cor reminds you of a gym, the bath robes - of the boxing robe, etc)

* the deluxe spa suite was spacious and luxurious

roof top bar was fantastic

i understand and agree that it covers damage to the room, room service and the minibar

massage at the spa was amazing. everyone was beyond nice.

rooftop bar and location

pool area was suitable for kids

between the gym, the pool, and the

room service could be improved

it was as big as my kids bedroom, but the view and the area were worth the cost

it was as big as my kids bedroom, but the view and the area were worth the cost

location is perfect, luggage storage, early check in

room service was very quick and staff is very pleasant and helpful.

the extra touches like a bar credit, the high room with a view of the river and club access made the entire stay that much

the continental breakfast was great, including both hot & cold foods

we arrived several hours early and they did not hesitate to allow us an early check in and asked if they could

also no laundry facility onsite either

kids declared it the best hotel ever

quiet room, beautiful design, friendly staff, really good gym and perfect location.

i also was able to order room service which was fast but the food was just okay

bar was a loud disco and kids not allowed after 6

breakfast included, right downtown, kitchenette, pool was super clean, and fitness area, and laundry available

attractions are within walking distance, very friendly reception staff, efficient elevators, huge laundry room

everything especially having a full kitchen in our room

hotel pool is a postage stamp and was filled with kids

great location, nice room, good breakfast and gym