we were not informed that the pool was out of service until we went to get in the pool.

the breakfast was very good and a variety to choose from

man that was in charge of the breakfast was awesome

the breakfast was a full breakfast, not continental

hotel was full so breakfast was pretty picked over

the pool!

staff friendly and helpful, quiet and awesome pool/hot tub

beautiful swimming pool

very clean pool was awesome

pool area best i've ever been to

pool was under repair

the pool was close

eggs for breakfast

the pool was out of operation

the breakfast was good

breakfast was very sparse and not up to the standards of best western properties!

breakfast was good! nice place to stay!

and the breakfast was good too

breakfast was good - standard for this amenity

breakfast was good and everything was clean. liked the

location, large parking lot for oversized vehicles (dually truck) (+)parking was good (+) bed the parking lot was more potholes than smooth driveway

swimming pool was nice.

the indoor pool and hot tubs.

clean rooms, comfortable bed, great pool area.

kids loved the pool with two hot tubs

indoor pool and was able to bring my dogs they do charge a 20.00 pre pet fee.

my kids would have loved it more had there been a pool. but other then that it was a great stay.

good breakfast

hot eggs, that i usually eat for breakfast, but staff explained wyndham does not serve hot eggs

the price $55 was an excellent bargain. great breakfast, very clean

liked it all maybe more hot items at breakfast

would like a little more verity at breakfast

breakfast could have included meat

the breakfast was great

breakfast was good

friendly staff. great breakfast. good value

staff were amazing and very friendly every morning we came down for breakfast and every evening when we returned

the pool and hot tub was closed the entire stay. it was disappointing, especially for my kids.

very friendly and breakfast options were great.

breakfast wasn't ready until 715

liked the swimming pool and the whirlpool

there wasn’t any breakfast. the tv remote did not work . the outlet by the sink didn’t work.

no breakfast, no vending machines

breakfast was typically quite basic, with packets of dry oatmeal or sugared cereals, cold milk,

would like to have seen fruit on complimentary breakfast

the breakfast! you had a choice of 3 cereals, a couple of muffins and honey buns.

didn't like that i had to pay for my breakfast

didn't have breakfast

didn't have breakfast.

i loved the prompt check in service and the airport shuttle was such a huge help.

when we got back we had to wait another hour with 2 little kids

clean, easy location, had a shuttle to midway, security in parking lot

comfortable bed the soft lite pillows the pool area the quite patio and the staff was so

cleaning towelettes in gym

pool area was relaxing-would have loved a hot tub

friendly. efficient. clean. comfortable. good sports bar and good breakfast.

very friendly staff, clean, great breakfast, safe location.

breakfast was decent

we left our car here while on vacation and were shuttled to the airport and picked up at the airport when our flight came in at 2 am

make my visit great, had maps for trains and city to find my way around town,they even have shuttle to train depot,menus for places to eat,room was very nice and quite,overall very nice place

love the airport shuttle service! also very pleasant staff!

free pool, sauna and gym. comfortable bed. the staff at the front desk - simply angels!

no washer and dryer. a pool table would be nice.

quiet, close to airport and has every 30 minutes shuttle between airport and hotel.

sauna in the bathroom. pool and whirlpool so clean

wait for shuttle despite 3 calls.

wifi is not free, you need to pay for it, that's something that you won't expect from a hotel

the food at the restaurant is excellent and the room service is also excellent

t queen beds)

shuttle drivers were exceptional

the wifi worked flawlessly everywhere in the facility.

you want a clean and comfortable place to crash before you take a complimentary shuttle to an am flight to o'hare and you're in the mood for free breakfast

i really like the kitchen area in the room, so handy to have a microwaver in your room.

had everything we needed , from location to the airport, to the gym and pool

i like the stuff and how the hotel had access to the gym and pool

the breakfast has a diverse range of products such as oatmeal, fruits, waffles, scrambled eggs, yogurts

pool wasnt open

my grandchildren loved the breakfast and the pool

there were plenty of options for breakfast in the morning and lots of food options in the vicinity

breakfast was probably one of the best we've had anywhere we've stayed

very clean and great breakfast

location. really good gym.

location, the gym.

no children’s teams or partying kids

we attempted to get dinner via room service and were told we couldn't do to short staffing

restaurant food was great and room service was perfect fit

super happy it had a small kitchen area to cook a meal

the kitchen was well equipped and the complimentary breakfast was great

then yeah that’s that’s how bad it was that my mother-in-law’s king got stolen out of the bar so yeah, that was great

gym and laundry facilities were also a great addition and excellent quality

breakfast was delicious as well

breakfast was good. lots of options.

everything ... space, location, food, gym

a food hall, gym, decent free breakfast

comfortable beds and spacious rooms. good size and well equipped gym.

the gym was satisfactory, and the bed was a little too soft for our liking

paying $55 extra to park in hotel parking lot and the bar was closed after the concert.

did have drinks and wings at the bar the night we checked in, and the wings were really good

the atmosphere in bar restaurant gloomy.

hotel has a shuttle that took us everywhere we needed to go

shuttle to the concert

i hesitate to comment on any of the bartenders by name, as that might suggest how much time i spent in the bar area

in addition, i was denied a late check out the following day

accommodating a guest who needed a late check out is a must for quality and return service.

great staff, bar, gym, restaurant but best of all, the comfiest rooms ever

the front desk, the bar staff, servers and the guys that took my bags

very friendly, convenient lication, & appreciate the shuttle!

it's clean, the breakfast bar had variety of options

the fitness gym is cramped and somewhat limited

the gym was on the smaller side but had what i needed.

free shuttle to and from the university of chicago make this a great place to stay

the fitness center and free laundry usage was super handy

the continental breakfast was delicious, with both hot and cold items including eggs, cereal, fresh fruit, lots of

modern design, nice staff, breakfast, very clean, close to downtown and university, close to chinatown and restaurants, clean,

cleanliness and staff was friendly. also breakfast was delicious.

very nice size rooms, incredibly clean. they had a very nice continental breakfast as well.

free parking!! in chicago!! good location for driving places.

not a lot of amenities though you could order room service

accommodated me for a very early check in

very clean. nice small gym. room utlta clean. staff friendly.

we were upgraded to 2 double beds for free on arrival and given a free early check in

wifi

the room service was good though

wifi is spotty but we are here to have fun not use our phones.

wifi fast

television reception was choppy and the wifi didn't work.

i'm much more into savory breakfast options, so this really didn't suit me at all and my kids were all hungry by mid morning

very helpful and friendly, suite was perfect with lovely view, breakfast was great each morning, bar in the evening was great, would definitely return to this hotel

came there for the pool for our kids and enjoyed about 30 min of it

hotel was very clean, beautiful lobby bar area, nicely decorated

could have been until 11:00 because we were trying to get around with kids to check out, and i did not make it in time- it was cleaned up and everything out by like

ll up, don't park at the bus stop) - you can

asked for a phone charger at the front desk and room service was waiting at my door before i could even get back to my room

roof top bar is great.

the next morning we ordered room service

noise from train, lack of amenities - coffee maker, gym, mini bar, iron

also, the breakfast was really good as well

kitchen area was very nice

we were able to do an early check in as we arrived very early from the airport

roof top bar had nice views & drinks

breakfast was okay.

free wifi

staff great. free wifi, laundry and breakfast.

the fireplace, the pool, the breakfast

gym was also nice

the beds were so comfortable & clean. the breakfast was amazing and the staff were great.

pool was ok for the kids

we also had called front desk and room service just simply for some plastic ware and plates so we could use the microwave and warm up

the on-site gym was really nice and i really was appreciative of being able to work out during my stay

glad you had a spin bike in the gym

i was very upset couldn t use valet and my kids and i had to walk several blocks at night

refrigerator in the room cost of overnight parking (only valet option) no swimming pool or gym facilities (made known to me) nothing unique about the room or other spaces nothing unique

no information about gym or pool area

i loved using the gym on the second floor!

made a last-minute decision to spend christmas in chicago with our kids and needed to find a place to stay near their apartment

breakfast buffet was awesome even for the kids and everytime we needed something staff was right at our room

made no sense that room service was cheaper than eating in the restaurant

for wifi and then removing from the bill which they did not till i pointed out

a bit impersonal. drinks at the bar were overpriced.

was very courteous and helpful (except lady on the phone said room wasn't ready for early check in when it turned out it was) restaurant staff was excellent and food was delicious

food is expensive . the menus are different from the room service and restaurant. not sure why.

even brought the kids stuffed animals

wifi also doesn't sync well with my chromecast so had to use hotspot

this saga played out from midnight until two in the morning and we had two kids with us who were unable to get to sleep

no information in the room, such as wifi password, near restaurants, available services.

$5 for one bottle is also excessive high price - but only 1 room service for 4 nights

not enough washer-dryers)

microwave in the room and the tv had poor reception and the wifi was not working properly

the pool on the roof is really cool! it was quiet in the hotel and clean.

everything nice pool

allowed early check in & a late check out due to our train schedule with my ihg membership

gabriel at the arc bar was amazing

excellent gym with everything you would want

years old) when they went to get ice and escorted them back to the room

we did a carryout at the arc bar and the food was pretty good

cool bar and rest.

vid-related

lobby, speak easy, hotel and pool had wonderful atmosphere

lobby bar is super cozy and the drinks a great

and if you want to mingle, just go to the bar downstair in the lobby

great modern hotel. rooftop pool and all bars amazing.

early check in.

in addition, the included hot breakfast was decent and added to the comfortable and

the breakfast catered to vegetarians and vegans (both in my family), the gym had the basic equipment, the location was great as i had access to all major attractions on

friendly staff, even got a free room upgrade and early check in (thanks erica

indoor pool was nice and the gym was nice too

in wicker park was good - room was a good size, the bed was comfortable and bathroom clean - the gym was decent - onsite bar/restaurant was

rooftop bar lovely staff good breakfast amazing room

you get views of the city and the breakfast was a nice touch

my key did not work for gym. so had to ask reception to open it for me every single time.

excellent breakfast

mini bar

it's not great for kids

i brought my two kids in the city to see hamilton and the hotel was within walking distance of the theater

very nice with great views. not a great place for kids.

kids are only allowed to swim in the pool on the weekends

walking distance from all attractions. great staff early check in and out process. comfortable.

they got a gym and the property looks amazing. the interior design was great.

the gym is extremely clean and has great cardio machines, weights and cables

we had drink and a light meal at the bar which was very perfectly prepared, in fact it might have been one of the best pieces of steak i

the hotel is beautiful, the rooms relaxing and well-appointed, and the lobby bar and restaurant always bustling

we arrived earlier than expected and they allowed us for early check in

bar not open, no room service or housekeeping that i could see

rooftop bar is mostly inside and can be very loud and chaotic

we enjoyed drinks at the bar on our last night

did laundry at hotel, but they ran out of laundry detergent so we had to buy some at a walgreens

people need a cut-off time for the kids, and the 21 and older need more time in the pool at a certain

they have a very well equipped gym, a clean indoor pool, and breakfast was a little bit different each morning but really good for

laundry facility is outdated

friendly staff, delicious breakfast, beautiful rooms, a whole kitchen in the room!

the pool area could be bigger and would've been nice if there was towels to use at the

location to walk to the museums , room was really nice , pool and hot tub were nice kids loved it

nice and spacious) we went each night of our stay and every single time there were many screaming kids jumping into the jacuzzi unattended

nice and spacious) we went each night of our stay and every single time there were many screaming kids jumping into the jacuzzi unattended

the pool area was nice. the location was amazing, & so were the staff.

everything was great ! location, gym and staff

the spa staff was also amazing

level gym, lockers room with steam room & sauna, cute bistro, large trendy rooms, very nice staff - this

i didn't have time to use the gym or spa but the room was so nice and the bathroom was excellent

the location isn't very walkable for good food and bar areas, but is close enough to everything that a short uber/lyft will do the trick

wifi was quick and the location is

we had to lug our luggage and kids down to the lobby 3x to make it right

kids

lobby area unimpressive and breakfast and gym were underwhelming

went to bathe my kids and it’s was just cold

very early check in, gym view excelent, good motivation

had an early flight in and they were able to give us an early check in

oom was available way ahead of scheduled time) good restaurant on close proximity

would be nice if they had their own restaurant, with room service

no room service restaurant was only open until 3pm

no room services were available even

noise. lots of younger kids or families late at night being loud

ey

you could hear kids outside our room at 6 am. baby crying and kids running up and down the hall.

our kids loved the room and the facilities and the breakfast

cost of parking was atrocious, and so was the cost of the meals from room service

the room service was top notch

of options and reasonable price - of course - excellent customer service in addition, the room service is fantastic - got the morning tea with lovely succulent plant ud83eudeb4 which

staff very friendly and gym well equipped

room was clean and welcoming and the hotel was complete with a first-rate gym and spa

the bar is beautiful

the bar in the lobby is the best place to hangout

cool bar, gym had lots of machines and weights, free good coffee in the morning, very friendly staff and

arrived early and called to ask if it was okay to leave our luggage at the hotel so we could go site seeing

great bar in the lobby

we enjoyed the live jazz by the bar in the evenings as well

bar and restaurant with great service and offerings

could not find the switch to turn off the bar lights

the room was comfortable, we had room service both mornings and the food was quite good and arrived quickly

great location and cool design. gerin at the bar made the best french75. he was awesome.

pool was small

the staff was very accommodating with extending late check out time so he could get some rest to see if he was feeling well enough to travel

no slippers provided no way to have so many quarters to use the laundry machines

friendly staff and breakfast was amazing. loved the late check out

my kids were able to tablet out one of the beds while i ate comfortable at the couch on other side of

head to the sky bar after hours

location was great. they have a gym. and great value for money.

very accommodating go my late check out

the walls are not soundproof so i heard crying babies or kids screaming throughout the day and the rooms are extremely small

my room overlooked a gym.

to many kids running around with no adult supervision.

was fantastic for the attractions we wanted to visit, although kids complained about too much walking

convenience, great food at the hotel restaurant, starbucks, my kids loved the pool and hot tubs and air hockey table

two bathrooms did make our stay easier:-) beds are comfy, room service very fast

are 2 hot tubs, one for kids and one for adults

he gave me a complimentary upgrade and a 3 pm late check out at no extra charge

key card access free laundry facilities and location

have water bottles to refill, great gym, close to shipping/ restaurants and nespresso coffee in room

the restaurant/bar has great food and that all too familiar chicago bar vibe

room right away, they apologized and checked on us the following day and offered a complimentary late check out

convenient location, helpful staff and facilities like printer, gym and self help laundry were excellent

really appreciated the friendly helpful staff, gym and lounge area, and the tv channel with hotel information

free laundry machines and decent gym

early check in is strictly not possible

allowed early check in. allowed 18 year-olds to book on their own. gym facilities were great.

we had the spa room, which is big and amazing room, the best bathroom we have ever had

we had a nice bottle of red wine and the view was perfect the top bar made it that much better for us to have a few drinks and get in the mood before going out and

i was a bit disappointed that we couldn't try out the rooftop bar and restaurant because we had our son with us

bar made amazing cocktails

book one of their king spa

the breakfast was amazing too

extremely clean and modern. very friendly staff. wonderful breakfast.

days in a row my kids room was not cleaned

very good location! very spacious small kitchen

the rooms are spacious and well-equipped with kitchenettes, perfect for those looking to cook their meals

the hotel had luggage storage, early check in and late check out. room was clean, and very big.

large room with kitchen.

they were happy to accommodate an early check in and late check out

location was fantastic and the mini kitchen area was a nice bonus

great location. no laundry. no breakfast. no gym. barr basics

extra charge for wifi was an irritation after spending so much on the room.

rooftop bar was awesome for a quick drink

they made excellent recommendations for our kids and remembered my name when i forgot my key in the room on the second day

only negative about the station is that it is only stairs so requires carrying all luggage

room service was so fast and the food was excellent

gym

loved the gym with the pelotón bike

hours of the bar and restaurant were odd and inconvenient. staff was nice, but not super nice

we arrive in the hot-point time ,when restaurant, gym and other shared rooms were closed,due to covid

that most hotels provide for free, which included things like wifi and access to the gym which is normally included free of charge at most hotels

not enough gym equipment

we like the location and really enjoyed the swimming pool and very clean.

it has a big, nice, warm pool

room i booked was with city view, room i got was pool view. would have loved city view

staff went beyond my expectations.. super friendly & helpful. pool was warm & clean.

the restaurants and bar area need to be updated.

appeared but very annoying)

very close to the parks which were a hit with our kids

late check out

the gym on the ground floor was pretty well equipped according to my husband who lifts weights as his

kids bed was low quality (poor condition)

wish there was a bit more variety for kids to choose from for the daily breakfast

mention they gonna hold deposit for room service and parking though we didn't take any of the services

it was perfect for a family with kids

to check and they put me in a different room because my room still wasn t cleaned by room service

the gym or pool wasn’t open yet.

the pool was heated which was awesome and my daughter loved the play room

a big bonus was the additional amenities, such as the gym and common areas for relaxation

fantastic facilities, pool, gym and lounge area with shuffleboard

had to wash my face in the kitchen sink

my kids and i really enjoyed

found the weighted mini bar really obnoxious

site said the hotel has a pool

walls are thin and we could hear kids in the hallway late at night

and the bathroom could use a tiny bit of updating - but we got a great rate and kids don't care about that

room service is not available and the restaurant within the hotel is not open for breakfast

we did a breakfast room service card for the morning we left

unable to connect to wifi.

the gym was very basic

room service food wasn't great

you encourage guests to hang up towels to save laundry, but then don't provide a place to hang them up

we actually walked to cirque but that was a little ambitious with kids who don t get out enough

comfortable beds, secure hotel entry, convenient gym

it seemed like room was set up for a single person for a one-night stay rather than a family with kids for 3 nights

no room service but in their defense, it is a boutique hotel

the only thing i would suggest was a handle bar by the bathtub to aid when exiting tub.

wish there was an ice machine on my floor as i did not like to have to call room service for ice

wifi in room was pretty weak.

room service needs to be improved

parking was amazingly expensive and i've had to be ordered from room service.

no free breakfast

breakfast service in the room was good and on time

design is well thought with the gymnasium touches in the room which was fairly spacious for s double bed

ever seen a 150 year old gym

cor reminds you of a gym, the bath robes - of the boxing robe, etc)

* the deluxe spa suite was spacious and luxurious

roof top bar was fantastic

i understand and agree that it covers damage to the room, room service and the minibar

massage at the spa was amazing. everyone was beyond nice.

rooftop bar and location

pool area was suitable for kids

between the gym, the pool, and the

room service could be improved

it was as big as my kids bedroom, but the view and the area were worth the cost

it was as big as my kids bedroom, but the view and the area were worth the cost

location is perfect, luggage storage, early check in

room service was very quick and staff is very pleasant and helpful.

the extra touches like a bar credit, the high room with a view of the river and club access made the entire stay that much

the continental breakfast was great, including both hot & cold foods

we arrived several hours early and they did not hesitate to allow us an early check in and asked if they could

the service was greeted very friendly, loved loved the view and of course breakfast was grear thank

the hand sanitizer in the gym was completely empty

a bit of a walk to parks, very crowded on saturday night

are comfortable, breakfast included, right downtown, kitchenette, pool was super clean, and fitness area, and laundry available

we took kids to swim and often had to stand while watching them