it was clean and nice breakfast was great !!

fitness room also great

fitness center, rooms and a couple of hallways were under construction

fitness center and swimming pool were well maintained

could have been better with pool and fitness room open. other then that we had no problems

found the breakfast to be very good, the room was set up different than usual with the bed facing the window,

vickie were so sweet, kind and thoughtful to me and my kids as well as the kitchen staff

nice pool and hotel gym

the accomodations, breakfast, personnel

room, the staff, the breakfast were all wonderful

parking lot entry exit on hwy

it's so easy to get there. parking is excellent. check in is always fast.

as i drove through i could see the parking lot empty and at least a third of the rooms had the curtain pulled halfway the way they are

full amenities in room + breakfast

did not have breakfast since i left early every morning

the motel is a little run down and lot of garbage etc..around parking lots etc..

smell is not quite good. bedsheets are not so clean. back parking lot so nasty.

no lighting outside in the parking lot

parking was horrible

finding syringes in the parking lot

breakfast was good

the breakfast was wonderful, the accommodations was great, and the staff was welcoming.

breakfast was great

friendliness the breakfast astmophere

the staff was friendly breakfast was pretty good check in and check out very speedy---

the breakfast the next morning was a bonus perk

richard was very pleasant and helpful! dog friendly and very reasonable pet fee was appreciated!

once kids used them at the pool they were soaked

handle on whirlpool tub was broke, you don't get your deposit back even if your dogs don't make a mess and you

staff was very nice, rooms were clean. not much breakfast but everything was great.

room and it was very noisy outside, so in the morning we could hear a lot of commotion from breakfast

the pool was awesome

everything was fine. breakfast was good and had several choices. the room was clean.

i wish the pool was open later than 10pm, but it was decent

the pool had cooler water temps and chemicals were stronger than expected

location, pool/spa and breakfast

loved the pool and spa

the pool was too cold

how clean the hotel and the room was. i also enjoyed the pool and how friendly the staff was.

spa became closed a few days before i arrived do to low water and that was the only reason i stayed

hotel has a small indoor pool

had 3 kids in the next room the noise kept aggravating our dog.

rooms were clean, pool, and great location .

place was awesome great for my kids and family

the kids really enjoyed the indoor pool and had lots of fun after having been cooped up in the van the

1) good value, 2) complimentary breakfast, 3) pool

the night staff were very friendly and helpful and welcoming. and the pool was nice and clean.

pool not open, it had a really bad smell of mold in the room

staff was super awesome thanks for opening the pool for us we were hot and tired.

no heated pool or fitness center or laundry facilities

the room we stayed in was very clean as well as the pool

the front desk was so kind! the room was clean ! the pool was amazing!

i were looking to stay an additional day in gatlinburg so we choose this facility because of the pool and the breakfast so we could just get up eat and go home that following day everything else

breakfast and pool

from the beds to the cleanliness, the pool to the showers

was very clean and the pool was well maintained

cleanliness & laundry room

my kids loved it

location great. cracker barrel next door a bonus. especilike that pets like kids are free

no coffee machine in room. breakfast only had coffee, no other choice for kids.

breakfast and everything else.

staff is always friendly, they have a great breakfast, and it is always clean.

they helped with a late check

hot fresh breakfast, house keeping was always offering help and anything we may need.

pool wasn't heated (previous night, stayed at fairfield and was really nice (pool and more)

ample parking (for trailer), clean, welcoming staff and walkability.

nothing. my kids are picky eaters so they didn’t like the breakfast but i was fine with it

i liked everything; the room, hospitality, breakfast and cleanliness.

the fitness center needs better equipment! step it up!

location, comfort, quiet, good breakfast.

front desk, cleaning staff, breakfast staff and managers are all professional, hospitable, and helpful

of pool inaccurate

breakfast was also included and the station was very clean and plentiful with options for everyone

the pool area was clean and the kids had a ball

to leave early so we were only there about six hours so he was there when we checked out before breakfast

staff, pet friendly, clean, good complimentary breakfast buffet choices

floor smelled like a dirty gym, all three days

pool was closed gym was closed and breakfast was awful

breakfast was good

we were allowed an early check in

breakfast was good

the pool was close to our room. my grandson loved it

cleanliness. satisfying breakfast. friendly staff.

it ned to be up dated and the pool was out of service and some things need repair .

the room was comfortable people was friendly breakfast was great

the gym was the biggest gym i've seen at a hotel

we enjoyed the pool and sitting out in the great lounge area

we only stayed one night passing through but my kids were begging to stay longer

the inside dinning an bar was beautiful

very nice and clean. great pool and seating area.

breakfast

laundry was in an alcove outside, and looked dirty

really nice staff comfy beds and awesome breakfast nice service thanks

the outrageous pet fee i am paying $160 a week for 1 dog

pet fee too much awful location high traffic area heard everything

it said it had breakfast, but did not. gym was dirty.

the water pool and breakfast i like all

the gym nor the pool had towels available in their locations, you had to go to the front and grab them,

across the road from bucees, also the pool was open 24/7 and it’s in a quiet area, you can grab breakfast in the morning in the dining area or you can go next door to slapjacks

included access to gym and good quality free breakfast

dryer was out of order and so was the laundry soap machine

hot breakfast buffet laundry on site balcony rooms

pool and breakfast

no laundry soap in the dispenser and it kept the

laundry facilities not working

staff was attempting to clean and refill pool at the time we wanted to swim

my 3 year old really enjoyed being able to play in the pool

breakfast consisted of cereal, pastry, yogurt and coffee

the pool water was very clean.

the breakfast wasn't a hot breakfast

the dryer in the laundry did not work very well either

hot tub inside pool outside breakfast pets allowed

need eggs on breakfast:) dont put kleenex on the bathroom sink they get wet on the bottom

expected a kitchenette, came with groceries, that all had to be thrown out

did partially pick this hotel for the indoor pool

excellent location and friendly staff. clean facility comfortable beds great breakfast

the breakfast and breakfast area were outstanding

we enjoyed the lazy river and pool

loved the breakfast and 24hr pool i will stay here anytime i’m in the area.

pool not heated - broken

no breakfast for covid19 but is normal

wasn't much of breakfast, coffee and orange juice was excellent.

the free breakfast was just okay

wasn't any breakfast ☹ but everything else was great the rooms was clean and the beds was big and

we did not eat the breakfast, but we sure enjoyed sleeping in peacefully

loved everything, the breakfast spread was amazing. kids loved making there waffles.

was good pool was nice room was clean staff friendly

it had laundry right on sight that was helpful

the pool n hot tub is a bonus for the kids... everyone is super sweet and very helpful

too much chlorine in the inside pool/hot tub

friendly staff, comfy beds, great pool for the kids

inside pool was great for the kids breakfast was good location was great

noisy neighbors kids slammed the door all evening!!!

the pool was nice

not enough room for 1 adult and 3 kids in my room but , it was clean and stocked

enjoyed the pool waterslide

pool little bigger

change up breakfast menu weekly a little. breakfast was still awesome

could have had more choices for breakfast.

pool could need a little more clean but there's literally no more complaints.

the gym was well lit, all the machines worked and enough dumbbells and a universal

loved their well-equipped gym

breakfast was good

out of coffee at breakfast

of covid-19 it was just a breakfast in a bag

the sales manager greeted us every morning at breakfast and was particularly helpful when we needed to stay an extra night due to incoming storm

the free breakfast was

beautiful interior design! great staff , great location large rooms great gym

reservations required at rooftop bar and kept it at a minimal number of people

breakfast was

beautiful hotel. the rooftop bar was amazing.

lobby, wonderful staff, excellent location, spacious and spotless room, excellent gym facilities

breakfast choices are always great and more than sufficient

rooftop bar was fantastic

roof top bar was great. closed too early

the staff! especially at the front desk and the breakfast bar!

stay bar none

spending time stress free with my kids and husband

pool area needs improvement. but that's the only thing i noticed.

the bar remodel is terrible it looks like a dump hotel bar. however, the bartender is amazing!

the room service & bar were fabulous! our suite was large & comfy. we ll definitely be back!

0 per day), additional pet fee for my three pound chihuahua

the oliver was so generous to allow us a very late check out so we would not be rushed for time to get ready

facilities

the front desk to notify them of the noises they only had the explanation will your next to the gym and you re going to hear a lot of

pool was only 3 feet, no hot tub, king bed was old and uncomfortable, room could be updated - more

the property was very clean. the gym is nice.

the pool was clean and quiet

we stayed on our way from ohio to sc for vacation, traveling with our 3 kids (5, 3, and 1 yrs old)

nice breakfast and friendly staff!

kids enjoyed the pool as kids do

pool is small for the kids but no one else was in it!

was decent, kids enjoyed the pool although they wish it was bigger, next time i may consider getting 2 rooms

, and ryan , chance and austin at the bar

bar and restaurant was way understaffed and ran out of food

like that the pet fee is not insanely high like other hotels i believe the fee is $35 i had called other hotel

the little snack/drink bar is extremely overpriced

staff in bar not good especially young woman

room service menu was a bit limited

complimentary shuttle, plenty of restaurants nearby, excellent room service

the bar and restaurant are very nice

inks and food were great), room

brown amenities, turndown service with a chocolate bar and face wash, bottles of water, super comfortable

the pool was clean too

breakfast, i do not consider cheerios and dry oatmeal a breakfast

enjoyed the nice clean pool

the only thing disappointing was the breakfast, oatmeal and cheerios, they use to have waffle maker, eggs, pastry and the cereal, other

guest laundry with 1 working washer and 1 working dryer, coin operated

bar &food delicious

gym was awesome

also, not very family friendly great if single, married couple with no kids or kids older than 13 any younger absolutely not at all the best place to stay

great room, love the gym, bar is great, and all the details of this hotel is wonderful

the decor is modern, the small bar and cozy restaurant have interesting offerings

pool was very small!

refrigerator didn't work. room 105 other than that was fine. pool was small. no hot tub.

pool was clean

no eggs for breakfast.

no breakfast due to covid but shoney's across the road, & wendy's within walking distance

breakfast was great and the bed was very comfortable

had same 3 items for breakfast every day. potatoes, wet microwave omelets , sausage.

location, courteous staff, hotel, pool, gym and grounds were spotless

only 1 thing could have improved this gem of a hotel: serve real butter at breakfast buffet.

the eggs were extra fluffy and good selection at breakfast

pool was inviting

hotel and room very clean. big plus for the hot breakfast!

couldn't swim because there was no water in the pool even though it was really hot at 80°

fitness room but the equipment could be updated or fixed, we also enjoyed the breakfast

breakfast was delicious and satistifying

perfect for a little family time, and grandson loved the pool

the only thing that was nice was the spa tub

location, room was quiet, pool was clean, staff was friendly

we also had a room with a spa bath and it was really nice

clean rooms, and pool.

they got us checked in quickly, helped us with the pet fee, and informed us on parking and breakfast options

stay and was told i had to return them to get more even tho we already had taken down all our laundry

breakfast selection small, gym equipment poor quality.

breakfast is okay

the parking lot is a mess lol

i was able to decline room service. front desk was polite.

very nice pool and very clean rooms.! great front desk

did not like that there was no wifi in our room

the rooms had plenty of room and the pool was nice.

tv is too small & wifi is weak.

parking in front of door. clean. safe. close to everything.

was friendly, rooms were clean, breakfast was good and kept well stocked, it was quiet, and pool was

parking lot restricted in size by lots of storage trailers

the sheets smelled like oil from the bearings in the laundry dryer

we had just been in car accident and they accommodated very well with a late check out with someone coming to pick us up from out of town

of parking - my son had his fishing boat and was able to park the boat in a

the pool was good. breakfast was great. that juice machine was wonderful.

no breakfast tea in the mornings.

the kids loved the pool

the bed was perfect. great variety of foods for breakfast. coffee was good.

they allowed us a very early check in with our dogs so we could get them out of the car.

room was excellent breakfast was amazing. enjoyed everything

the breakfast was simple but delicious and the front desk staff was great, kind and very responsive at

pool was clean and well kept

they offer a nice breakfast that doesn't close too early

the pool wasn't open

pool was a little chilly to really enjoy it

the pool had a strong chemical smell and several family members complained of itchy skin after using it

breakfast was fantastic and staff was super friendly!

especially since we didn’t have a chance to use the heated indoor saltwater pool

fitness center very small and pretty basic. i did not use.

wish we could have stayed longer to use the work-out room and pool

clean. fun atmosphere. gym

i would have like to see a slightly larger selection available for breakfast

i haven't eaten breakfast yet but i'm sure i won't be disappointed

that the gym was closed.

the breakfast was nice

staff, the kitchen in the room but especially the bed, it was very comfortable and the pillows were

i wish i could have put the full kitchen to more use

was a great hotel with great breakfast! clean and staff was wonderful

the kitchen area

pool is little chilly

the pool was clear and clean

add some boiled eggs for protein or yogurt or cream cheese and bagels for breakfast

breakfast included sausage and eggs

selection for breakfast was an unexpected pleasure, and very enjoyable

clean and comfortable room. good breakfast.

hotel was either new or recently remodeled great location, nice breakfast.

breakfast was ok but wish it had more options to offer; such as oatmeal with all the toppings

breakfast for travellers leaving before 6 am

great breakfast for the price, most others in this price range offer limited continental

kids enjoyed the pool and hot tub

pretty quick check-in, friendly staff we enjoyed the gym and the complementary

didn’t get a chance to use the pool because we were pretty busy

my children absolutely loved the room and breakfast

beds were a little hard. the pool area needs a little work.

kids rated the pool as the best, had a fun water feature

had good breakfast options

the breakfast was great & the all day coffee bar was great touch if you wanted a little pick me up

comfortable rooms, good location and decent breakfast!

breakfast: -very small area for the buffet

clean and bar / restaurant on site we were so happy not to have to leave to get food and the food was

no room service ok with that, no in room coffee, breakfast over priced

room service to empty the trash containers, replenish towels, replenish in room amenities like

very clean property. great bar and food.

clean, new and the restaurant and bar in the lobby was a great idea!

the pool was nice

pool was a but small and our room location was right outside the elevator so we heard and gotten

maybe add a hot tub by the pool?

we didn't use the pool so i can't say anything about that, but breakfast was excellent

i actually would wake up early just to go to the breakfast

the kids loved the pool and water slide also

the breakfast was disappointing and we went to other restaurants for breakfast

breakfast left a lot to be desired

i wish the pool would have been a little bigger.

clean rooms, wifi was great, staff was so friendly, breakfast was delicious.

the pool and hot tub were wonderful

indoor pool room was moldy-smelling no directions for check-out procedure, lady answering the phone on the

nothing really - maybe mix up the breakfast choices but honestly it's a terrific place.

the breakfast was good and plenty of options to choose from

the pool has a terrible smell....

small pool and not very good breakfast

you need a bigger pool, there were no eggs

i go here for the spa tub rooms when i need a mini get away

pool outside looked alittle dirty

close to everything we wanted to see breakfast was great pool was clean

while getting breakfast, the lady behind the desk was loud

good breakfast. good location just off the freeway.

breakfast was good

it nice, good breakfast, sleep like a baby.

there was no breakfast as advertised

had a pool and wifi

very clean and quiet. easy parking for truck and trailer.

room was great, beds comfy, everything worked great aside from the wifi.

friendly staff with an easy check-in. there is plenty of secure parking.

nice water fountains and the courtyard pool was nice

7 yr old wanted the pool open til he was done swimming lol which could have been the am hrs

the view from our balcony was beautiful, the pool was very refreshing

no bagged breakfast

the two encounters with the front desk staff (check-in and change request for laundry) was somewhat uncomfortable

we were so surprised to get a hot breakfast

the location is great, pool is warm, and it was modern and clean.

the nice pool area

fitness facility was nice

breakfast was good

i loved the breakfast and the fireplace.

the continental breakfast is good

room was quite nice lived the spa tub

no breakfast

spa tub in the room. location to attractions

continental breakfast was good

my dog is an esa dog and they didn’t acknowledge that so i had to pay the pet fee.

hot breakfast was good and staff was awesome

room was just below the kitchen, so you could hear people in there for breakfast moving there chairs

everything was clean, breakfast was better than at some of the bigger hotels i've stayed at

they charged an extra $65 for pet fee that wasn’t disclosed

clean rooms, clean pool, breakfast was good.

great location, clean. nice breakfast

son enjoyed being able to swim during the winter because it has an indoor heated pool

pool was good

housekeeping turned the breakfast area next to reception desk into a make shift laundry folding area complete with dirty soiled linen hamper blocking access to elevator

gym was closed, didnt serve breakfast as advertised; they claim due to covid, however many other

free breakfast was not what we expected, so we skipped it. no hand towels in the room

the small water park and pool slide

pool access and time was great

location to activities was titanic the island mini golf

the air conditioner was nice and cool and the pool was so refreshing.

evening shift desk clerk was kind polite and efficient i had booked my room from a grocery store parking lot 6 miles away by the time i reached it

parking lot wasn't well lit

of cold water only completely disappointing after a hot day of traveling the door exiting to the parking lot did not open nor close easily

stains on mattresses, stains on chairs, tub had hair in it and was yellow and drug dealing in the parking lot

wifi in room suck

wifi never did work so that was a down fall

the wifi wouldn t work in rooms and the breakfast needs little work.

parking wasn't a hassle

and our room was very clean, so was the pool unfortunately we were unable to use the pool this trip but plan to next time

the gym was a little cramped as it appeared to just be a guest room with the furniture removed.

the heated indoor pool was perfect for the kids.

the website shows a gym when i arrived it was closed; then update the website

we did not try the swimming pool, so we can't rate that, or any of the business facilities, but what we used was completely

the gym wasn't really much of anything a couple of free weights and some cardio machines

very good breakfast and very good location.

free hot breakfast and location.

the pool and outdoor seating area and fire pit closed at 10

the staff is always friendly. the room was huge and clean. the breakfast always good.

perfect location and very clean. nice breakfast!

we stay outdoors as late as possible since my kids wanted to sleep in the car rather than the hotel

waffles and fruit and muffins for breakfast and the coffee was good

we were unable to take advantage of the pool, so i have no comment there

the bed where’s comfy and the pool was nice

tvs also didn't work in second room, which upset the kids more than us, but again, would have been a bigger deal if we'd stayed longer

they helped us park our truck and trailer and were very courteous

convenient to everything, great breakfast, large rooms, pool area is amazing

liked the water slide for the kids

very comfortably, water park/pools were nice. kid friendly

listed they have a water park but that might be a bit of an overstatement

the pool was a huge plus if you have kids (it’s open till 1am) the only thing i seen wrong was stains in the carpet which is okay

the layout of our room with fireplace and kitchen was great.

the fun arcade, 24 hour consessions and free breakfast!

the room was a great size, the kitchen great

clean jets in spa tub so they can be used

spa didn’t have steps to get in the tub it was very high up

i loved our king bed and the heart shaped spa bath.

is great, the bed was very comfortable, breakfast was great, nice indoor and outdoor pool

i also didn’t like the fact that that door was also propped open because it was near the laundry

every thing the pool the bed the staff

greeted me and was able to check me in after i explained that i just drove 13 hours with my kids

breakfast was good, we enjoyed nice view room

was hot an i call the front a they put us in another room an it’s was wonderful they have free breakfast from7-9 am

if you need a fly by night hotel, no little kids, this is your hotel

heated pool and hot tub plus the breakfast

bar and grill was good

sheets and other linens were nice, breakfast was great, and the pool areas were all great

sheets and other linens were nice, breakfast was great, and the pool areas were all great

breakfast was amazing. the pool area was unbelievable and more

to offer, from the great hot breakfast, to the beautiful and comfortable beds, to the amazing pool areas and the lobby’s

clean. very friendly staff. good food. very nice pool

fitness center was also very nice although we didn’t have much time to spend in

breakfast not having to go out breakfast there in the morning was great, the staff was friendly and

not enough options at breakfast

breakfast was somewhat disappointing

staff is very friendly and helpful, very clean, pool area is great, breakfast is amazing

breakfast was great omlets and everything

the breakfast was so good i look forward to going back

christmas decor and spa tub also activities

loved that there is an outdoor and indoor pool along with a hot tub

it had a nice pool with a slide

a hot tub, indoor and outdoor pool, a water slide, restaurant, bar and elevators with lobby luggage rollers

pool area was great fro kids and adults

and saturday night the people at the pool were pretty loud but thankfully i brought a sound machine to drown it out

an adult breakfast is almost $12, and kids are $6