nice sized room, pool just outside the door

liked the room , tv, air fan, kitchenette, bathroom and pool

: the bed should be near the window & the table & chairs for eating should be next to the kitchenette

the kitchen was a little small, but did the job!

the tap on the kitchenette sink dripped

hot tub, sauna and gym

the kitchen was clean

clean and spacious, also had breakfast coupon

room was air conditioning witch was nice and the complimentary breakfast was a plus

excellent room with comfy beds. kitchenette attached and comfort was first class.

the room was clean, the continental breakfast had varieties of food, kids enjoyed the swimming pool

room was beside the laundry room , which was making some noise vibrations and shaking when washing machine was going

large clean rooms, one had a small kitchenette which was well equipped, other room had microwave/mini fridge

the pool , gym and facilities were clean

the kitchen wasn’t open yet. the location was great close to the marina and all amenities.

great location super staff awesome linens good parking

ample parking

good wifi. great view. incredible location.

close to ferry terminal. quiet room. easy parking. close to restaurants.

nicely decorated. very clean. coffee, microwave, fridge, wifi.

room, view, breakfast choices

we saw a sea otter catch a fish right there at the beach and chow down his breakfast

provides a lovely breakfast and it is great to chat with her while watching the sea lions splash around in davis bay

beautifully decorated, perfect location, free parking, great wifi, with a very comfortable bed, and

good location i front the beach with parking lot

specifically chose this place as we were staying 2 nights on sun shine coast so wanted kitchenette

would be nice to have a toaster in the kitchenette

kitchen was a bonus

it was quite great—maybe just a few more items in the villa kitchen, like glasses or mugs?

no laundry facilities and no toaster in the kitchenette villa

great location and only one block away from a great bar / restaurant

joe’s on the beach bar and restaurant for dinner

they were accommodating of our early check in

bed was comfortable and staff was accommodating for an early check in

had to ask twice for bar soap and didn't change towels.

sliding door not working. kitchen light switch not visible.8

it was half fat & half meat and the chief shouldn't of even let it out of the kitchen

pillows were directly resting on brick wall it was a nice large room but the table located in the kitchen was far too small to be

good equipped kitchenette also

kitchen equipment was good but stacked on top of each other

didn’t think we’d use the kitchen but we ended up doing so and it was awesome

we also like the access to laundry for reasonable price

the kitchenette was nice with a fridge, range with oven, microwave and a dishwasher

there is a laundry room in the building

modern, clean and full kitchen.

room rates were high . laundry machine did not work. wasted lot of our time

wifi was iffy

quiet, personnel very helpful and available 24/7, loved walking/running the trails, laundry facility available, ubc pool 5 min

helpful staff and nice big rooms with big beds, kitchen and plenty of space

expensive. damp air from laundry room.

fairly big room, fairly comfortable bed, full kitchen, walk in for your clothes, a second away from the beach

it included kitchen, was clean, plenty of towels and toiletries

also for check out i had an early flight and i asked one staff member what to do and they said someone is there 247 and then

the suite with little kitchen

loved the little kitchen, a block away from grocery store

staff is incredible - always happy to help, wonderful with kids, patient and kind

clean room. they had coin laundry on premises.

i used the gym every day and kickboxing regularly, so i was hopeful about that

n one family with 3 kids (under 5years old) n parents were screaming n shouting in the room

laundry

the treadmill in the gym room was weird

extra charge for early check in applied to every day of stay

hot tub, gym and outdoor pool

early check in was accommodated and check out went smoothly.

wifi glows. maybe move to doorway area so better for sleeping

small gym

location is good, lots of restaurants and bars. staff was good, we had an early check in .

early check in free parking friendly staff amazing location for the money

liked the position, in downtown, the free parking, difficult in that area, the basement laundry, usefull

staff was pleasant they were able to get us an early check in

asked for late check out ( happy to pay) but told fully booked

to have our room at 9:30 in the morning instead of waiting until 14:00 and did not charge for the early check in

position geographic friendly staff early check in clean

the staff were friendly and they let us leave our cases all morning and even offered a late check out

early check in late check

location, price,early check in

bed was a little soft, wifi kept dropping off, noise from the street in the middle of the night.

staff were pleasant and accommodated early check in

great to have a separate living area and well equipped kitchen

the spa was closed and the sauna. home service plates left in the hallways all day

my only complaint: wish the gym was open

the lady at check in was so kind and accommodating to my request of early check in (as my flight landed a bit early)

in the meantime, room is large enough for me and my kids and the bed is so comfortable that my kids hate to get up every morning

i used the swimming pool and the gym and they also have a steaming room

of your gym equipment is in working order, couldn’t run on the treadmill as someone else was using one

thank you for the early check in

hotel accommodated early check in

we did the couples massage at the xylia spa in the hotel and have never felt more pampered

i don't recommend this hotel, particularly to the families travelling with kids, unless you weigh appearance higher than comfort and functionality

wanted to have adjoining bedrooms with the kids we were one floor apart

staff is friendly and accommodated our early check in for my bride prep day

lovely room. good gym open 24 hrs.

i thought the gym was way below standards.

be nice if the restaurant hours could be extended a bit more especially for guests who may desire room service for their meals outside regular hours

from the welcome bottle of wine, interconnecting room with the kids room, the evening turn down with lightly flavoured water treats, to the beautiful beds, top

the gym exceeded my expectations, both in terms of size and the quality of the equipment

onsite laundry, great location - handy to restaurants and a great little supermarket opposite where we

as it turned out, it was the toilet next to the gym and there were no towels

there are laundry facilities in the building which is handy and you can purchase powder from the front desk

well stocked with large fridge - good to have after a big day sightseeing good gym and the laundry (paid for with a card you buy in laundry) was great to have when you’re travelling

no amenities for the price paid. no gym

the bar in the hotel had the most charming bartender and the staff was accommodating and helpful in all

no late night room service

pool and spa were closed.

no real kettle and english breakfast tea, and milk in the bar fridge.

my kids loved it

that the pool and hot tub is outdoors

we were also given the opportunity to have a shower in the pool facilities to freshen up at night before catching our flight

very good spa/gym

breakfast are also very

om jean georges market) while quite good is

we only wanted to leave our luggage since we arrived early, but they actually gave us a free early check in

time; ac gave out bad smell; tight parking; be mindful of the railings with wide gaps if you have kids

check in staff were very obliging with early check in

the kids liked the ping pong table

it's nice for our kids to have the courtyard where they can play ping pong and sit by the fire, and not be confined

if my kids loved it, that means i am going again.

especially for traveler with kids, it would be best option for taking this hotel

close to everything; great gym; great room/apartment size; good breakfast; fast wifi

that we had a separate bedroom so that when the kids went to bed we could still watch tv great to have the kitchen

excellent wifi

our kids were complaining about it

our kids were complaining about it

loved the hot tub and self service laundry

had an issue connecting to the wifi during my stay then found out afterwards that i was charged for the high speed access

excellent large room. good breakfast decent pool spa decor, lobby & staff

everything was excellent just the pool. kids were very loud

the only downside is that the pool and fitness area is a long way from my tower

room was spectacular and the breakfast was amazing

the front desk staff went above and beyond in giving plushy souvenirs to my kids on check in

free breakfast, beautiful views, great amenities

the tub for some reason was only as hot as a swimming pool

very nice hotel and staff. roof top bar was a plus with good food and drinks!

the pool wasn t working

early check in & 12:00 checkout

it would be ideal for this place to have both room service and/or a restaurant that could cover your needs through the day

met our expectations, having pets is more than ok with a reasonable pet fee

also enjoyed using the gym

very accommodating whether it s early check in or late check out

that there is no guest laundry

bar served some interesting cocktails and bartender was courteous

full kitchen was better than expected and pool and hot tub were great

i love the hotel spa and gym, in the morning we went to the pool for a swim and had a nice breakfast

the 2 bed apartment for a family - great kitchen loved the amazing bar and restaurant downstairs

almost everything. the location, service, staffs were great. room was very clean. bar was good.

gerard s bar had an old style club feel to it which we loved

gym facilities, staff

room service

when we ordered room service on friday night, we told the person who delivered our food that the phone on the

cups in the room for tea and coffee were disposable and the room service meal was in a disposable box with plastic

location, pool and gym were good. luke staff member was good. parking

i didn't see any laundry facilities on property

pool was so dirty i would not allow my kids to swim in it

hotel was kind to accommodate my early check in

i also enjoyed their swimming pool

the receptionist was also so nice as to give us the wifi password

everything, good gym, restaurant, meeting area top floor and an affiliated restaurant

penthouse kitchen has great amenities. staff were super friendly and efficient!

into the adjoining whitespot restaurant and bar on our way back to the hotel and was shocked to watch a mouse run from the rear of the

kitchen and laundry facilities on offer were excellent

close to downtown loved the kitchen option and gym

my kids went to the receptionist and informed about the rat

the bar was closed, but the bartender was gracious enough to sell us 3 beers

24hours access to pool and gym facility were good for us.

customer service was very good, the staff was understanding and gave us an early check in and late checkout which was very helpful since we came very early from via rail and

many facilities not available

easy, fairly priced laundry on site

self-service laundry is not always available

free wifi, was quiet, cheap drinks at the bar next door.

clean, quiet room, late check out option, very helpful and friendly staff - graham was so welcoming

nice, clean and up to date, good staff, nice little bar right there

pretense, the wedgewood made me feel welcome even while wearing jeans and chasing my rambunctious kids through the lobby

from staff, room service, problem solving they are great in all aspects and we really enjoyed staying at

everyone was extra kind to my kids, even letting them feed treats to the dogs walking outside

beautiful place and bar was lovely

the spa lounge was a lovely place to chill before we headed to the airport

to tight beds for 2 kids and 2 adults

worked well for 2 adults and 2 kids

our room is pretty good size too with 2 small kids (we got the deluxe one with 2 full beds) breakfast is just right

the double beds are too narrow for a couple to sleep in or for two small kids.

kids love the breakfast everyday

the bathrooms in the gym locker rooms and some areas down the room corridors

about this property is just great, the location, the ambiance, the room size, the bar and restuarant

room service wasn t worth the price

gym was amazing, staff was great, overall 5 stars

checkout, spa services was great, beautiful hotel and clean room

wifi was great

breakfast was really great, kids loved it

wifi was rather slow sometimes not even connecting and maybe an upgrade to a smart tv would be

moreover, the wifi disconnects several times

we stayed here after our cruise and the staff were helpful with all our luggage and getting us an early check in and late check out on our flight day

i couldn't connect to the wifi, and the front desk promptly provided me with an alternative that helped me to be online again

wish there was a pool. wish the beds were a bit softer.

spa was only luke warm

gym facilities very poor - one bike squeaked, the other had a broken seat

bathroom spa like

gym equipment is a bit lacking too

tea at the bar was delicious

e botanist) also very good

children-literally a 1:4 adult to child ratio-doing cannonballs, shrieking and running around, as kids do

the complementary breakfast at the 20th floor + all day food and drinks icluded in the rate is really worth it

location and the room was ample for our family of 4

complimentary access to the lovely pool, hot tub and steam room next door at

really good wifi which allowed us to connect our mobile phones to the tvs and stream without any issues

we stayed with 2 kids and the suite was ideal

i wish there were an onsite laundry facility for guests.

small boutique style with great decor, personalised staff. bar attached friendly staff .

bar attached to the hotel didn't open until 4pm which was a shame

the bar with the complimentary drinks was a great shout and we stayed for food and cocktails

location and loved the complementary drinks at the bar and that they provide things upon request like toothpaste, combs, etc if you forgot them

funky room design, great location, bar downstairs very nice. loved the free drink voucher

o lines), restaurants, has a large salted pool and gym, and near high-end stores

persistent in trying to wake the guests, and then also took care of the cocktails i had at the bar the knife prior as a small thank you which went a very long way all in all all of the staff,

wksworth and reflections

the spa was exceptional

no late night room service.

charging for wifi is ridiculous

the food and bar was pricey

great location. friendly staff. offered early check in each time we stayed

the wifi did not work very well in the room i was in.

despite its relatively size, the gym is equipped with basic work-out facilities

stuffs and service are wonderful, room service is good too

lacking food options through room service in the evening

room service and house keeping needs improvement. front desk did nor respond to calls.

room bar and restaurant are excellent. food is first class.

the rooftop bar was a bonus discovery this time around

close to elevator as requested and they accommodated early check in since we had just departed the cruise ship

great little wine bar for meeting up with our local friends before a night out

best location in vancouver. a fantastic restaurant and cocktail bar attached

we greatly enjoyed the funky in-house “uva wine & cocktail bar” for breakfast, beers, cocktails and dinner

come every year with one of my kids for a night down town

kids requesting bathrooms have locks, but it’s fine with me.

we didn’t eat at the hotel but had a drink in the hydra bar one evening - scottish lady on the bar was very helpful

needed another towel bar in gorgeous bathroom

love the new ev charger’s for

i looked into the minnie bar fridge we discovered a coke that had been drank

room service seemed steep but there are many nearby places to eat.

they have a clothes line in the bathroom so it helps with drying laundry

lovely choices for kids on the menu for in room dining which was of great quality

room service was fast and food was excellent

the location was great, and they liked the gym and the pool

noisy from bar at the corner street

have nice bar and restaurant attached

lpful for us foreigners) and to describe that there was a gym

free bike rentals

ked stanley park) and gym were a plus

it has excellent coffee in the room mine had no fridge or minibar but there is room service

we had room service and it was excellent, as was the cooked to order

service. bar and breakfast great loved the pizza

location. staff, breakfast

i usually eat a big breakfast when i travel

gym was wel equipped

kids had a blast in the pool. rooms were great. staff super friendly

rooms are basically an apartment with in-suite laundry, office area and well equipped kitchen

no kids

ordered room service for our breakfast and it arrived on time

also, there is free coffee every morning and free laundry

i liked that laundry facilities are free, even the soap.

the room was very spacious and the free laundry room and additional bathroom if needed were big bonuses

great to have a laundry room too

it even has a bar next door, and is a short walk from granville

the pool, spa and gym were lovely and well fitted out

location, cleanliness, gym & outdoor pool!

heated pool, hot tub and gym were great

my kids love the rooftop pool

services, 24hrs gym, sauna, communicating through text massaging was very effective in many ways

bar area could be more cosy better

room service was poor

liked the room view and how there was a gym , would've liked a pool, but overall good stay

room was the perfect size for our group of 4 (2 adults and 2 kids)

the bar staff, even though they were closing up for the evening, still served us

friendly staff spacious room great location bar downstairs

gym is sub par

smaller counter top space in kitchenette

pool for the kids

hotel staff, the room, view, location, the pool, dry sauna, steam sauna

the washing machine and drier. kitchen and utensils. great bed and pillows, very comfortable.

excellent kitchen facilities with high quality fittings and crockery

i wished the kitchen had a few more essentials, the gym was too small and very bare bones, like that it was

has washer and dryer and well equipped kitchen

rooms are spacious and amazing with a kitchen and many utensils

when i called to ask about an early check in, i was sort of brushed off and told to call back in an hour to which i didn't as i

our laundry service took 24hrs to be ready.

i was with my kids on vacation so we wanted to sleep, but any flexibility after 11am was given by the staff

kids enjoyed the scooters available to them as well

martina was exceptional and accommodated our early check in request

location, guest laundry, comfy beds, cleanliness and the special chocolate treats each night

room with 2 queen beds was very spacious, very clean and well maintained

all facilities were open to us (swimming pool, sauna, etc

room was spacious and the one very convenient facility is the free laundry especially for long

pool and hottub was fun for kids

they had a great workout room, hot tub, and laundry room

was excellent, loved the stadium next to it and skytrain, gym was well equipped, my son worked out everyday

room, all areas of the property were very clean, was granted early check-in and late check out to accommodate my schedule

the kitchen and the housekeeping staff were very courteous and pleasant

modern decor, very spacious, choice of coffees/tea, complimentary laundry facilities

were able to walk to all the facilities we were visiting within minutes, theatre, restaurant and casino all within a few blocks of each other

did great; even let us park for day after checkout which was so helpful with kids

the hotel doesn t have a laundry service

the wifi connection is not stable.

room service breakfast not too warm but i'm just being picky here.

i had a late check out, but i had to leave early because of the noise and sheer creepiness

we loved that there was a kitchen so that we could make food and save money that way

it's a short walk away but the gym was very good

we were too busy to use all the amenities but they have a kitchen if you need it

plus a late check out as we were so tired when we arrived

out to sid & front desk staff, who kept the pool open an extra 30-mins so the kids could have a late nite swim after we got back from our concert

great sports bar with great staff, front desk staff was amazing

we were next to the elevator, and i didn't realize the gym was closed sat evening and sundays

regular daily house keeping , there s also a do not disturb door sign facilities: 10/10 with gym and pool

arranged a late check out but the chamber maid tried to come in at 9 am after a very late night

the price charged for the room and the hotel proposal and level, breakfast shouldn't be optional

breakfast room service is normally just fine but not in douglas

location, walkable to downtown -loved the hotel, modern and edgy feel, some great restaurant and bar choices too and friendly staff

dinning room service: it was suprisingly good

breakfast was great room clean beds relly comfortable, hotel location best this was really nice

of parking and having to pay for wifi

rooms are comfirtable and the gym is super

marriott is a spanking new hotel with great gym and other facilities

wifi facility is not strong enough & your receptionist input my last name wrongly

down side was no room service or breakfast till 7am, being early birds this is quite late for

they allowed for early check in for us which we appreciated so very much

you look up the hotel it says free wifi and free parking

oprioter learned nothing from covid

the restaurant in the hotel was overpriced breakfast and service was lacking.

having access to the gym early and late

the restaurant and bar weren't open.

lobby was a bit dirty however keep in mind that there are shows in the bar downstairs from the accomidations and i think they were still cleaning up from the punk show

there is a bar with live music in the building which i was made aware of - the front desk said the music might

for me it was a perfect stay…wish the tiki bar had been open but that’s just timing.

basic, and having the restaurant and bar closed due to staff shortage, the stay was quite nice and all the members of staff we met were

can order room service from the white spot restrurant on-site

didn t do room service unlike my previous hotel

restaurant on site, late check out and free shuttle! staff very friendly and helpful!

does not offer dry cleaning or laundry service

was not good access to laundry services, which i would expect from a location as urban as this one

24hr front desk accommodated late arrival and late check out

free shuttle into town was a bonus

were great and we did get the early check in we requested

check in went smoothly breakfast was good shuttle to cruise port was great

gym plus laundry in the facility too

toilet wasn’t working, towels had stains and strands of hair on them, no tea towel in kitchen, lighting in lounge wasn’t great, no aircon

pictures should tell all , the kitchen should have been finished being demo'd , what a mess , electrical wires hanging out of the

the tile on the kitchenette counter and the bathroom was chipping off

the room was old fashion and has small kitchen area.

the dishes in the kitchen were all greasy and dirty and disgusting, i had to rewash everything we were going to use

gym room was cold

under renovations, gym needs an upgrade, water damage visible in the room, some outlets were loose and had poor

hotel that really needs a renovation the swimming pool and the spa are located in the parking lot

view! of the mountains, quiet, nice staff. laundry, gym

gym and washing machines on site very good