no breakfast

don't serve breakfast

promised breakfast or quit promoting free breakfast

breakfast was very limited. even if you add jam and peanut butter would be a major improvement.

pool wasn't open

breakfast was excellent and there a variety of selections

breakfast was just ok

pool hours

i was able to get an early check in

hotel could have given hot breakfast already packaged in styrofoam containers to reheat in microwave, or take reduce cost of

kids like the indoor pool and hot tub.good place to stay ,everthing near by.

in has everything literally in walking distance you would need from food establishments to a gym close by and wal-mart next door for anything you may have forgotten to pack

the room and the breakfast area did not have a microwave

quite, clean and very friendly staff. very happy with the choice of breakfast

the only i would say is i wish they had more breakfast food. like waffles eggs etc

loved the pool and how spacious the room was and the bed was comfortable!!

and dining areas were too cold even staff were wearing sweatshirts, making breakfast cool off too quick

excellent experience all staff are friendly, breakfast very good ,all family have a great experience and we always give priority to choose your

great location with delicious breakfast and helpful staff

the breakfast was also very good

the gym.

the chairs by the pool need repair.

good staff, good location, good parking.

room was clean, staff very helpful. great breakfast!

the room was very cozy and the beds were very comfortable. the breakfast was pretty good too.

the pool was nice

my subsequent room had a kitchenette that didn’t work

the fitness center was very private and clean also

it was too cold to use the pool

everything is good except breakfast.

breakfast is ok. rest everything is good

breakfast was good and the price was awesome

we were out of lights for more than 6 hrs.,which cause inconvenience for me and my kids.

the accommodations were great the staff was very friendly the breakfast was very good

hot breakfast

kitchen

the full kitchen

we liked having a kitchen and items needed to cook and eat furnished

and i am not sure why a property with a kitchenette would not have any pots/pans or silverware

smelled like urine no kitchen utensils sheet blankets stained shower worked good

gym and the outdoor pool was opened and the professionalism at the front desk

i went to the pool area and there was people smoking marijuana there so i was not able to take my kids out there

facilities very good - used the gym and the pool

breakfast

to top it off dirty diapers in room staff letting kids run up and down

no room service though so eat before you retire to your room

i loved that there was a complimentary laundry supplies and the cost of using their laundry equipment was also cheap and affordable

the location was fine. i liked the mini gym.

access road and a couple of other properties it is a bit interesting to get into and out if the parking lot

friendly staff, clean rooms, great amenities, and free parking.

the breakfast was horrible no choices and didn’t have a hot breakfast available.

breakfast is very, very good

i liked the location and the breakfast daily! the staff was great!

no hot breakfast just grab and go bags due to cv19

the swimming pool is very small and non for kids.

laundry on site was reasonably priced and clean

no bag in room for laundry, floor in bathroom was dirty, shower didn’t work, grounds were messy-not maintained

free hot breakfast was perfect

excellent breakfast, totally dark window capabilities, parking lot security.

hotel was clean staff was nice and breakfast was really good

kids enjoyed their time, and the location allowed us to move around the attraction easily

was a last minute booking and when traveling with 5 kids (one being an infant), i tend to be really picky about where we stay

the breakfast was delicious, also

eggs in the breakfast bar tasted fake, very watered down

comfortable for traveling with family, and friendly staff. indoor pool ud83dudc4d

pool need maintain

they also had breakfast options which we appreciated even during covid time

only complaint would be, the pool was cold

all the other amenities provided were appreciated, from the laundry to the swimming pool

just needed a pair of scissors in the kitchenette

everything very respectful staff. accommodated my kids and my self to what we needed

food during breakfast and social hour/dinner was good and grounds were very clean

good choices of breakfast with plent fruits

the breakfast is wonderful as well as the gym; it's worth.

the breakfast is wonderful as well as the gym; it's worth.

breakfast - waffles not good taste.

the breakfast was better sunday morning compared to saturday morning ud83dude02 nothing crazy

breakfast is good: sponge cake, cutlets (it's a pity that it's not turkey), delicious porridge,

no heated pool

very quiet; well built hotel. great pool . staff very nice and helpful.

clean man at the desk explained everything when checked in had free dinner and drinks (3 max) and breakfast

the pool was very clean and glad they have shade as well in the pool area

i wished there were a bit more meat options for breakfast.

best aspect for me was the clean pool and the friendly staff who assisted with me extending my stay each night with great rates

breakfast had a great selection and food was hot and fresh

the pool could’ve been a little warmer.

comfortable, clean, affordable, great breakfast

were roaches in our room, unauthorized charges were made to my bank card, the free breakfast was terrible, and the staff couldn't resolve my concerns about everything i've previously

no breakfast no refrigerator no microwave, laundry room was unavailable

no breakfast and ac wasn’t working

didn’t have breakfast, the pool wasn’t available because of the workers, they didn’t have extra towels, it

it is dirty they don’t have ice don’t have breakfast smells like bar with cigarret

great service great breakfast and really hot water!!! enjoyed the stay

the breakfast was scarce

it said very good breakfast. can be misleading.

beautiful room, free breakfast!

the room was large with nice tv and furniture. breakfast was hot and good.

the pool is always clean

pool was dirty the whole entire visit roaches were crawling on walls bed was super uncomfortable

not friendly check in staff, didn't not offer wi-fi password or have extra towels for the pool, pool was dirty and no chairs, only one creamer in room for coffee and the coffee pot

location for one, the pool had dirty water, noise and prostitution in the area

swimming pool was quite dirty, but as it was around beginning of may, maybe it was out of season

didn't have breakfast bar included with the stay.

room service was casual

room service was served in takeaway boxes/wooden cutlery rather than a plate and cutlery

great location. nice gym. nice pool. front desk quentin was so nice and very helpful.

amenities are great - gym, restaurant on site, roof top pool

cheap and nice pool

the staff was great and the cleanliness and the pool is awesome

the pool was well kept

great place big clean swimming pool, great staff clean rooms awesome security

the property, pool and rooms are very clean

pool was dirty and water seemed dirty with lot of chlorine it seemed

wish the pool had been inside

pool, gym, nice rooms-great value for such a high quality stay and relatively low price

swimming pool is outside

pool, gym, nice rooms-great value for such a high quality stay and relatively low price

breakfast was just ok. have had better in other hyatt places.

the gym has only one bench and no equipment to train legs

gym was too small and i expected more meal options for breakfast

room was very roomy and the pull out couch was perfect for our kids.

pool is sad. everything else is fine. snacks could be wider in variety but sufficed.

lighting was bright and filled the entire parking lot which was all in front of the rooms

there were elevators and wish there was a hot breakfast, but not really a place to have that at this location

i think the variety of breakfast could be better.

the breakfast

breakfast was okay

not get wifi my phone had one bar other than the wifi and phone and tv guide everything was great

whirlpool was broken and pool was dirty.

have this shuttle that is advertised to take guests anywhere within a certain radius and they rarely use it

fire alarm went off at 3:oo am because some kids emptied the fire extinguishers in the hall had to stand outside in the parking lot for 1 hour

there swimming pool was dirty , most of the ice machine is bad .

pool could be cleaner

breakfast was good, and the room clean and spacious!

the pool and fitness center were excellent

staff, room, lobby, pool -- unbelievably exceeded my expectations

clean room... breakfast was hot . customer service was outstanding

breakfast- bland, workers didn't understand english , simple responses , not able to communicate,

breakfast was with better choice

lack of breakfast options and juices were watered down.

location, helpful friendly staff, breakfast was hot and delicious

breakfast was outstanding, fresh and delicious

the staff (front end staff as well as the kitchen staff) were very friendly and helpful.

great location closed to everywhere. late check out time.

great pool

closed to chinatown, free parking, nice staff,.

pool was closed

parking lot is sufficient for all cars

very unstable and rocky shower head leaking no lights over kitchen area room design could be better bathroom tile in shower not done

no blow dryer, and there was a kitchenette, but nothing to cook with

no cooking eating utensils in unit at time of our visit. also no shelves in kitchen cabinets

think there could have been more amenities in the kitchenette area

the reception area was simple and clean, and there’s a nice pool at the back of the hotel

gym awesome

easy to navigate the laundry services which are reliable and efficient

they didn’t clean they pool after multiple attempts of telling them to clean it , and it never got clean still was green

bar next to the restaurant was great

bar soap provided to wash our hands is quite drying, but the lotion that is also provided does help

the cold weather, that we couldn't enjoy the pool area.

the 24/7 kitchen, the bar and beverage station at the entrance were also nice touches

they didn’t offer breakfast!

very poor breakfast and if you're late you missed it (no replacement)

just breakfast u need to wake up at 5am to enjoys

did not eat breakfast. hours were to early.

they do need to improve the breakfast options

vending machine prices too high, no pool access like advertised, and hot in the lobby

buildup in the hallways, one working elevator, disappointed no outdoor pool to use (was informed they did not want to install a taller more secure fence around it, but

the pool was empty of water, the a/c was broken, and the wifi did not work

pool was not working that would be great to use the pool so that will be a good plus hope they can

oh and i will say the early check in was accomdating

pool wasn't very large, only 3 feet

the grab and go breakfast

clean which is a major plus indoor pool was open all amenities were open, close proximity to entertainment overall love the

the staff was welcoming and cordial. breakfast was satisfactory.

lots of kids in the hotel

nice hotel, friendly staff, good breakfast options

i had to go to another hotel and get a last minute reservation, with young kids waiting the entire time

pool was freezing and the air conditioner in the pool room was freezing as well

service in the building was terrible with or without wifi :( breakfast was nice, however it was only pork options :( it would be awesome to have turkey or beef

gym needs improvedment and the odor in ceitain areas is overwhelming and overpowering, other then

not use pool

the pool

pool was not open, it was closed due to maintenance, which i new that before i had booked the room

they have good breakfast and they work hard if you need them at anytime..

wifi was spotty in our room, which was by the front desk. bad wifi signal.

breakfast was exellent

pool area could have been a little cleaner

breakfast at all stay was great though nice soft beds wish i could of got in the hot tub or pool

lovely breakfast in the morning- ham and eggs, and so much more

iron table at the pool, and patio area had a jagged edge that caused a bloody puncture to my right index finger when

it smelled of laundry soap which implies that it was fresh

for travelers, the small, but efficient gym was good to keep daily workouts on schedule

there wasn't anything not to like. everything was great. it could of had more of a breakfast

new hotel good price staff was nice and friendly breakfast goods location easy to find thank

the kids enjoyed the waffles, but scrambled eggs were only served on weekends, so it didn’t quite

there is an amazing eatery in the parking lot called cheddars

the inside pool was available as well

parking fees

has business taking precautions but i think the restaurant could ve been open still for room service

the bar was closed, but i assumed it was due to covid-19 precautions.

full size fridge and microwave along with full kitchen

pool and the staff that was so kind to us

gal that fed me breakfast every morning on my stay for the week

pool was really cold and dirty, full of leaves and bugs

the free breakfast was very good

beds were comfy pool was closed so was the bar breakfast could have been better for the price

the entrance was very welcoming and nice. bar , place to eat and beautiful decor.

the bar needs more items to accommodate the desires of the guests

great location, friendly staff, clean, nice pool and hot tub, awesome breakfast deal

for starters, no smart tvs, room service knocking at 10a then again at 11:50a when check out clearly says 12p

no kitchen tools. kitchen ware.

ver;y clean and fresh. good kitchen facilities.

the room had a small kitchenette

love the fact that they have on site laundry area

free wifi and laundry room just down from our room

i like that my pets was able to.be there without me paying a pet fee and the room was clean

premises are awful, room smells bad, very poor light, no coffee maker, kitchen is a joke, garbage everywhere

studio is roomie and clean, kitchen appliances in great working condition, hotel has ample lighted parking, staff is friendly

the bathroom sink gurgled into the tiny kitchen sink, through the connected exposed pvc pipe

bed size, shopping and dining convenience, bathroom, and laundry

walking distance to nrg stadium front staff was really helpful and tried it's best to provide an early check in for us which was really appreciated

they also had laundry facility on site

big room, onsite laundry facilities.

put me next to the laundry room and was loud starting at 6 a

no eggs. extended stay hotel with kitchen.

the gym was another letdown, with broken equipment, and to top it off, there was only one dumbbell of

temperature very cool, complimentary tea and coffee, kitchen in room, pool, gym, &a laundry

liked the room, the kitchen was well equipped

the kitchenette

only thing i can think of is they need more breakfast choices

parking

parking is easy

good breakfast food

hotel said free breakfast

kitchen availble

our room was not clean bed was not made the shower was dirty and the kitchen as well.

not any form of paper towling in the kitchenette

kitchenette and parking

charged me a pet fee twice after i extended my stay, because it was considered a new booking even though i

everything. great location, breakfast, nice staff. room was roomy and comfortable, pretty pool.

swimming pool was not ready to be used which was the only thing not fulfilled their promise

the pool was very dirty.

breakfast is not veggie

some of the breakfast seemed from previous days

spacious, big tv, whole kitchen with appliances and dishware, couch, etc

the room, the kitchen, and tv options.

very clean and almost a full kitchen

the space, lighting, kitchen

hotel room was nice with large room with very comfortable beds. pool was very nice.

no breakfast provided due to covid pandemic.

breakfast was very low grade and wasnt carefully prepared coffee was weak and no juice too much

cleanliness of the pool.

they only had 5 channels to watch, the breakfast was closed even though they advertised it, the pool was green and closed, and they charged me twice but credited me back the money it would’ve

wish they had a hot breakfast

no breakfast

the room was great. the pool was very nice. the front desk clerk was amazing!

location for nrg stadium, pool looked nice but didn’t use

clean, nice room with comfortable bed. granddaughter enjoyed the pool.

staff, room, bed, breakfast, gym etc

the pool wasn’t open

the pool was great

rooms are nasty laundry smells burned it’s not up to date on pics and no elevator

the room was really clean, the bed was comfy, and the spa tub was very relaxing after the long drive

no indoor pool

better breakfast items

room was nice and breakfast good.

breakfast

breakfast was delicious

the front desk girl and the laundry lady

we requested room service while we were out and didn t get any, we had to aska again when we returned

the fitness center/gym was nice as well

wifi worked great

tv remote didn't work, pool area could use an update

pool, hot tub, gym, everything was so nice and clean

really was counting on it as we were out all day and kids wanted to unwind in the evening

the 2 bedrooms and 2 bathrooms with full kitchen and sofa bed

i loved the full breakfast that i had the privilege of enjoying.

full kitchen, separate sleeping room from living room

nice room my kids loved the pool and basketball goal , breakfast was amazing

this may be written in the detail but if not - loved the kitchenette

hot tub closed, pool a little dirty

the 1st floor rooms by the pool even have patios

was no staff to work bar nor food area only staff was front desk so there's was no food avaible nor

bar wasn’t even open

the onsite gym/workout room needs equipment and the elevator was hot and stuffy

broken fridge, food went bad. pool was closed for maintenance which did not make my kids happy.

my car broke down and they let us stay in the room a little later than usual check out provided a shuttle for my doctors visit went far away beyond thank

was not clean room service never came clean toilets barely worked

pool was closed and very gross. really wanted to swim.

broken fridge, food went bad. pool was closed for maintenance which did not make my kids happy.

pool area here for those with kids or those without

pool and spa was a nice area to relax in

7am opening of gym-like to work out earlier

it was a little noisy could hear kids running down hall.

i enjoyed room service & this was nicely cooked with continent produce

above and pool was freezing

breakfast was good

pool was small and short to swim laps for

breakfast offering is ok, but it would be nice to have more fresh fruit

i liked only location and laundry.

bathrooms pricey breakfast and problem with the shower knob no laundry rooms on the property

didn’t visit the back half except for a walk with my dog but it look cool beautiful view of the pool but the tower where we stayed had a beautiful view of nrg stadium 1614 would awesome for a

location was perfect, walking distance to nrg stadium, rooms were clean and has a pool.

the gym is very nice

the pool view balcony was spacious and nice even during the rain

didn't like the fact that i didn't have enough time to try out the pool, because it was cold outside when i was there

average breakfast with a fresh omelet/burrito/pancake station, nice reception staff, functional gym despite being under renovation

gym was small and smelled really bad.

but to make things right the staff allowed me to finish up my laundry using staff laundry room

pool could have been a bit cleaner. too many leafs.

fast breakfast

and the breakfast was sooo good

breakfast, room's, and pool

jackie was awesome and she also gave us a lollipop, the pool was clean and delightful we over slept and missed breakfast but we caught the smell and it

we loved the fact it had a pool, and ms. jackie is amazing!!

full kitchen, very close to nrg stadium. staff very helpful and breakfast was great!

the location was great. the breakfast was as expected.

off i needed a early check in but that was not an option

liked that i could get late check out

by 4th night, rooms were very tight for 3 people, roudy teen boys were throwing rocks in the pool - was not staffs fault, but my teen boy did not appreciate it, the hotel was on main street so

i like the quietness and the cleaning of the rooms. the breakfast was amazing.

the room was comfortable and the breakfast was great

nice hot breakfast

pool was dirty and in need of repair

nice pool

allergic to perfumes/scents, and there was a scented air freshener plugged in the outlet in the kitchen area of our room

pool was closed. shampoo container was empty in our room.

great location and plenty of choices in breakfast

breakfast

breakfast is always good and customer service is excellent!

floor was really hot in the hall ways i understand though they got hit by a hurricane breakfast was not good cleanliness could be better over all

breakfast was way too cheap quality wise.

no hot breakfast

didn't work in the room the whole stay and pool was closed had to drive to other hotel for the gym

location according to the venue, the pool and outside area, and well lighted parking lot.

i wasn’t very happy when i arrived and was told that i had to pay a $175 non refundable pet fee on top of the daily fee

the ‘grab and go’ breakfast is pretty basic (coffee, porridge packs, cereal bars and muffins) but as you can cook in

breakfast was pretty basic looks like they give you wats left over not many options

my second day the front wouldnt give me change for laundry room

“breakfast “ a cup of coffee and a muffin, if you’re early enough, is not breakfast!

the pool and gym were amazing as well as the laundry room which came in a clutch

it’s keep like new, good location and nice gym.

pool was not available, drinking water in the gym was out, and the music playing in the hallways off the elevator was too loud during sleeping

the room was clean, and the breakfast was excellent

staff was friendly, breakfast was good!

clean, there’s an indoor pool. easy access from or to the main freeway.

the breakfast was great and laundry & gym was a bonus 8 used both very clean

only thing i didn't like was that the pool area was close but, due to the covid_19 the hotel had it's reasons

pool was very nice and clean

breakfast provided several options

indoor pool

spaciousness of the room is amazing just like a small apartment with full kitchen and a great living room area

very friendly, allowed early check in

plenty of parking, nice neighborhood and felt very safe

the indoor pool area smell was very strong and burned my eye after a while.

breakfast ended before 10

good breakfast, nice swimming pool, clean large room with kitchenette.

location, breakfast and free parking

also gym and pool closed and there was no communication regarding this and no discount offered

close to the galleria, parking is free, and breakfast is provided

full kitchen with flatware dishwasher

only thing i didn't like were the kids running up and down in the adjacent room and a dog poo'd on the hallway carpet (but a staff

kids jumping around n running in ste above me

the breakfast options were ok. i would've liked a meat option

-bunch of dirty guest have their kids running the hallways at 11pm playing loud music

the location and that it had a kitchenette.

i like the kitchen section in the room.

the kitchenette was stocked with everything you needed to prepare a hot meal

there were plenty of towels in the room and the kitchenette had everything you would need

nice beds and staff. having a full kitchen was a plus for my kids and i.

were spacious, good variety for breakfast and hotel was very pleasant and friendly

clean, friendly staff, breakfast changes which was great, and cleaned our room on daily basis

also, the pool is really small

the location was great, clean hotel, breakfast was good

good breakfast