it’s only an oven short of a full kitchen

indoor pool and outdoor pool too small

clean fresh beds, stocked towels and excellent kitchen appliances and supplies

very clean and comfortable room. we love the full kitchen!!!

we didn't use pool or gym

free breakfast, good manner staff

the pool was nice, the gym was clean and stocked with everything you need

the breakfast was good

breakfast was great

near highway. very clean and modern facility. good breakfast. friendly staff.

breakfast choices available

very clean and comfortable. breakfast was great.

went to check on breakfast both days around 9:30/9:40 am, and they were out of scrambled eggs and whatever else they

it was clean and easy to get to and the breakfast was wonderful!

the hotel was super clean the breakfast options were limited

great location with plenty of restaurants around.great breakfast options

breakfast was great

pool wasn’t open

thoroughly enjoyed our stay, with an excellent breakfast, a clean and spacious room, convenient free on-site parking, and friendly staff

friendly staff, gym and pool nice

the kids were not being particularly loud, though, so maybe the walls/floors are not as soundproof as

good breakfast , nice staff and very clean

only thing that i did not like was that they are still advertising free continental breakfast on our website and making you seen that you have it but they are not serving it at that

went to have breakfast and coffee at about 8:00am

should have told us breakfast wasn't being offered.

breakfast

told the price included a continental breakfast online… no breakfast of any sort was offered

the pool was good, it wasn’t anything too exciting but it was what i expected and we used it

pool was closed. bed was not comfortable.

we did not eat breakfast here so cannot comment on it

breakfast was typical for such hotels

pool has way too much chlorine. my kids didn’t enjoy swimming at all.

the pool was perfect after a long day of walking

hallways by laundry smelled really really bad

the heated indoor pool was so beautiful in it's design, perfectly clean & maintained

and shopping quite location and that sunday night the other guests were quite as well nice breakfast and clean

breakfast was ok

the free breakfast was just mediocre

the pool was nice, and breakfast was great

comfortable, clean, friendly, decent breakfast (no protein).

only cereal and biscuits and gravy, would of liked some eggs or meat of some kind at breakfast.

nice breakfast available in the morning

the breakfast area was to small and crowded

no breakfast. in a relatively safe area. friendly staff.

there was no breakfast

what breakfast???

breakfast was minimal at best

again another great best western perfect location, great room excellent breakfast and staff

breakfast and beds

if all motels could be like this one. wow no complaints great breakfast

breakfast was very good

staff was great. good breakfast. room clean. bathtub a little old but adequate.

sausages or bacon with breakfast

big john is super friendly and professional, makes you feel welcome as a guest, breakfast could be better but white castle is litterly 150 feet away

didn't have a hot breakfast

that the pool doesn’t open till 12:00

room was very clean but the breakfast was just a continental breakfast.

breakfast was good

after renovation, it is very clean, very nicely decorated, staff is very professional and breakfast was limited to bagels and oatmeal, but very nicely presented and served

) also great breakfast

breakfast was wonderful

is the first hotel that i seen with free laundry free washer and dryer that you can use and that was all nice every one of them the

the bed was super comfortable and the free breakfast was great

i liked the late check out (12pm)

hot tub was hot and pool was clean

the pool was not open ud83dude12

fitness room equipment was broken

unfortunately, i could not use all the facilities such as the pool and gym or even have the full breakfast, but all i saw of them was great

unfortunately, i could not use all the facilities such as the pool and gym or even have the full breakfast, but all i saw of them was great

i also liked the full size refrigerator and kitchen utensils

didn't have a decent breakfast

the pool closed at 10

woke up at 10 so didn't get to eat breakfast

the very best breakfast i have ever had at a hotel!

comfortable room and early 0430 airport shuttle a great service.

the complimentary breakfast was very delicious and hot

it was clean. staff was friendly. shuttle to the airport

were given a late check out which was awesome, rm was very clean and spacious, courteous staff

pool my granddaughter cut her foot on the bottom of the pool and one of the group of kids that was with us their studd was taking oit of their room while we where gone

had to keep being harsh with the kids to quit rolling it back and forth

clean, quiet and peaceful. wonderful service. breakfast very exquisite.

had three rooms to accommodate our family of 7 adults and 5 kids

front desk needs change for the laundry room.

spa in the room

free shuttle besides the airport

great location can walk to outback restaurant free shuttle to airport

nice, staff was amazing, clean, room was amazing, u r able to do laundry there and the breakfast is always a

easy to find, pet friendly, and a nice continental breakfast.

continental breakfast is on point

very helpful and a great place to relax and enjoy yourself free breakfast included

good breakfast

the breakfast was good. the staff was friendly. the room was comfortable and clean.

laundry room although it's indicated on their list

whenever i tried to do laundry the laundry detergent dispenser was empty and then they tried to charge me $5 for one

need to work on breakfast could be more good and warm food

that checked me in kept on mumbling and cussing underneath her breath because i asked about the laundry room and she said that the dryer was not working i spoke with the general manager and he

the accommodations i was counting on without a vehicle there were not what i was told at all , no laundry , no soda , no microwave or refrigerator

fact nobody said anything to me about parking my truck in front of my door, i drive a big

scheduled an early check in and wasn't able to do so

they are pet friendly and they allowed us an early check in

early check in

pet fee was $0.00, that’s an a+

the bar off the lobby was nice and the barman very attentive

for a casino, replaces the beds!!!!

new and clean. easy access to casino

no assigned parking for hotel guests, so if the casino is busy, you have to park far away

casino

the kitchen was just right for a long weekend

super great place: clean, updated, nice & accommodating staff, good breakfast

the cabinetry in the room. the fridge was in cabinets, had a small kitchen area. it was nice.

staff was extremely helpful in opening the pool for us (why we selected the hotel)

staff all around, convenient to expo center, and a great breakfast with precautions in

was a convenient location that had the amenities i was looking for, free parking, fitness center, spacious room, refrigerator

clean hotel love the kitchen and free laundry room

the bed was comfortable and loved the little kitchen.

free parking

was very friendly and our room was spacious with a stocked kitchen

sunny outdoor pool area and plenty of coffee available

pool was really nice on such hot summer days

left for airport at 3:00 am breakfast was not made however given an snack

very close to airport, 24 hour shuttle, 3rd party parking on site.

it also has a nice outdoor pool

breakfast was excellent and also the location to the expo center.

i went to front desk to get pool towels (none were provided on the outside shelves), it was right at pool closing time and the

would be helpful to have a roll of paper towels in the kitchen

pool, basketball

breakfast was fresh and the staff was so friendly

there is small gym 24/7 coffee stand, games and drinkable water dosposer

breakfast was not good at all, everything was so wet with water

the hotel shuttle was easy to use

breakfast was good

free shuttle was excellent in that once we arrived we could just park and not worry about anything else

my granddaughters loved the indoor pool

convenient location for early morning flight. shuttle was quick.

spacious rooms, great gym, everything is brand new

pool room needed more ventilation

thus, the kids couldn't swim

the hotel room was relaxing and the gym was amazing

location, cleanliness, staff and shuttle.

the breakfast buffet and the staff were wonderful. it was clean and comfortable.

it would be nice if breakfast was included

room service - food was great

breakfast that was with our stay was not kid friendly

luckily we had wifi or my kids would have went stir crazy until bedtime lol

kids meals were priced well

was extremely small, but we were with a bunch of kids

bit crowded - too many unattended kids in the pool = no hot tub time for us

my kids enjoyed the pool area

the pool and the gym.

only complaint i could possibly have is that the pool was chilly but honestly my kids didn’t seem to mind much

didnt get to use the pool. it was closed by the time we got in.

always the breakfast is what i want

liked the early check in, the room and the lady at the check in, she helped me looking for an available room

staff and able to keep pets with us

you get wifi and free parking (albeit the lot is rather small, so no big trucks) - that's really

like the laundry facilities

room very clean, laundry facilities good

is space in the back of the hotel to park a 3500 pickup and 45 ft trailer

laundry services is located in the most unsafe area of the property and has no cameras for safety

have a laundry basket with extra towels in front lobby for guests

the arrangements, the location for us, the friendly staff and breakfast was the best.

food was good and they provided free shuttle to the airport and the louder than life festival we were going

the breakfast was great! the staff were very courteous! the christmas decorations were lovely!

breakfast would have been great if they opened for the earlier flights.

pool was not open. this is the reason why we chose this hotel

pool was nice

it was clean and had a gym.

that the pool was open yet other than that everything was excellent

room was excellent, breakfast was wonderful and the staff very friendly

mainly muttered, “name, id, credit card, breakfast 6 to 9, doors lock at 9, use your key card

breakfast.

free breakfast was delicious, fresh fruit was amazing every morning staff pleasant and

staff was very polite and accommodating, allowed us early check in after a long trip

the room was very cozy and the pool was nice.

across the hall was the laundry and maintenance room

only one dryer worked on the laundry room

out (instead of calling) that took the cake by the way then i had to find my husband (he was at laundry mat onsite) i tried to gather my things as quikly as possible

the guest laundry room washer was broken and the smell of marijuana was coming through the room vents

and the spa tub is worth the money

the room was dirty and the spa had grime all over it. and neighbors were super nosey.

did not use the kitchen but was impressed at its size and amenities

breakfast was ok.

the dinner provided by the location was so appreciated and delicious. breakfast was tasty

breakfast was pretty good

the breakfast was good, pretty basic offerings but fresh and plentiful

the full kitchen was great and the beds were incredible

pool was cold and could have been cleaner

clean and spacious the rooms were the staff was super friendly the breakfast was amazing we will be staying at another hilton in the

wish the pool was open but all good

i got in late on the first night and the driver of the shuttle offered to take me to the store for supplies since they didn't have a restaurant

better breakfast.

hotel parking, had to use my credit for a $100 deposit, and the friendliness of the front desk staff

basic breakfast provided

small parking lot. they are currently in the middle of remodeling.

limited breakfast options. other than that, nothing negative here.

beds were comfortable. had fun in the pool with the grand kids.

the hotel know that when the last shuttle left there were still 8 of us left to pick up - 3 were kids

pool was not large enough for the amount of people that wanted to get in and there was no hot tub

restaurant and bar were not open.

water too cool in pool

shuttle rides

e maintenance person was driving

beautiful room,large size bathroom and bedroom was separate with closing door.lovely pool

being rude to me is one thing but my wife and kids, that's unacceptable

eating in a filthy, old and outdated hotel room with three kids is not pleasing

stay at hilton facilities and this one was close to the airport with a shuttle

staff location and shuttle service

the rooms were clean and well designed for comfort the swimming pool and fitness room was great

location, awesome staff, shuttle

and you have a shuttle

breakfast was pretty much a waste of time

good breakfast, clean room, friendly staff

was not happy with the amount of the pet fee i was charged.

enjoyed the included breakfast.

wanted a place that included breakfast because we were there for an archery tournament and i didn’t want to struggle looking

breakfast area was airy, bright, and the spread was, wow - super fresh, great design, and just

very well lit, but it was hard to find a comfortable position to use the computer without glare * breakfast was really good on the last day of our stay - please have scrambled eggs every day (if

lots of space, kitchen area had everything we needed and more, bathroom area was well thought out and room was

the room was almost comically spacious, with a full kitchen, full-size fridge and freezer, a full dining table, big screen tv, and a giant (and

facility, spacious room with full kitchen, seating area, and comfy beds

not have the breakfast there

breakfast was really good. we would stay there again!

breakfast was nice every day coffee awesome

the bathroom towels were dingy and stained. breakfast could have been better.

breakfast was minimal

didnt wake up in time for breakfast nor did we make it to the pool so all i can speak of is the staff and room and both were

great breakfast over all just a great place to stay and i will absolutely stay again

hotel breakfast but the odd thing was they did not supply napkins at the breakfast bar which was very odd

nobody told me that they had a little bar and restaurant there

they even had a nice little bar with a little bit of food for the menu to fill us up after a long day

the breakfast could have been better.

staff were all very friendly. breakfast was great.

late check out was very helpful

bathrooms were very small and the pool was closed

the swimming pool was not available.

indoor pool, comfortable bed, convenient location, great value for the price, rooms with small kitchen

could of given u a gift card to mcdonald’s or something since there is no breakfast, no pool, gym etc

the breakfast

just as soon as a tray came out of kitchen it was gone before the line

where to eat, the staff was wonderful and easy to talk to, rooms were clean and each room had a spa

very roomy n comfortable bed w fridge micro kitchen sink n 2 hot plate stove

kitchenet

laundry facilities no option for single load packets to buy

kitchen area needs to be updated

breakfast should not be called breakfast as its just honey and oats granola,plain instant oatmeal

my son was pleased the pool was still open, and we got to reserve an hour timeslot for just us

kids loved the pool

very nice breakfast

the breakfast was great and the gym was a great way to start the day.

he made us feel welcomed and helped us with a late check out after a rough night with our flights being delayed

laundry sat in the hall for 5 days

was located beside laundry room and it runs all night

i didn’t get to call ahead to see if our room was ready for early check in

to other esa's and that visitors must keep an open mind there are no other hotels have on-site laundry in a clean place

the kitchen was the best part and laundry.

fantastic front desk host. the best beds in the world. great pool. wonderful bathrooms.

kids running the hallways at 12-2 in the morning.

super nice hotel and staff. asked for late check out and they accommodated.

not the hotel's problem, just crazy kids and bad parenting

bar with brands i have never even heard of was nice touch

i want breakfast

breakfast but it was free so can't complain

over friendly lol everyone was great especially the desk clerks super nice and helpful just no breakfast only bad part of experience house keeping came beat on on door everyday to see if

really have a continental breakfast or coffee

did not eat breakfast location was fine

coin laundry available for guests, with new washer and dryer

other recommendations: an in-room safe, a desk lamp, and a soap dispenser for the guest laundry

spacious, clean rooms. very quiet. appreciated and used the coin operated laundry room.

the laundry/vending area was nice, but only had one washer and one dryer

on site laundry

no parking due event at the entertainment venue located next to hotel

this was perfect, right off tge highway and tge breakfast was good

i didn't eat breakfast while i stay three different times

could of had a better breakfast for everyone no eggs or bacon for the kids

door never locked and was not fixed when i asked, had to keep our belongings with us, breakfast was very mediocre, and staff never did housekeeping, would have to go to desk for towels,

i took advantage of the pool, coffee service and bar

the location and the pool.

bathrooms are great but with no grab bar in bath/shower i felt unsafe

pool is small but that is not unexpected for this area.

comfy bed, clean room and “rare for this neighborhood” pool area with nice lounge chairs

of the machines in the gym were broken

the staff was extremely friendly and i love that there’s a gym

gym running treadmill is too old and cranky (unstable), not enough space around it to stretch

not much options at breakfast for people with hypertension or diabetes.

the pool was a nice feature also having laundry facility was good

staff, very helpful, informative, good quality in comfortable, clean rooms, good breakfast

no drink or vending machine, no laundry on site and no business center.

everywhere, pool green entire stay, no laundry service, internet not working in our room, drug addicts and homeless roaming all day and

loved the pool and cleanliness of entire hotel. close to interstate.

my towel bar fell off wall with my towels on it

coffee available for guest after 9am goose poop no bar during the day or on sunday litter in courtyard

communication and maintenance. pool had food laying around garbage cans over glowing ect

pool was dirty

they had rooms ready for us for an early check in and the staff was very friendly and helpful.

can't compliment the front desk staff enough; having driven all night i needed an early check in; the staff juggled the room cleaning schedule around, got a room cleaned for me

no pet fee

the kids loved it just as much as we did

realize the indoor and outdoor pool are connected

clean pool and hot tubs are hard to find but yours was spotless

kitchen staff woke me up at 6:30am moving chairs to clean

having the breakfast, we stay because granddaughter has to see the doctor

they have construction going on and my kids kept waking up to a loud banging noise

clean, friendly staff, pool was heated to perfection, all around amazing experience.

was a bit small, but it worked for the kids

the parking lot was like driving through a mine field

inconsistencies with advertised shuttle service and rollaway beds not actually being available room service good but didn t have several things on the menu

seating area with fence around it was great for us and our dog (pet fee applies)

helpful, great value, very nice area, good breakfast, room was clean and comfortable

the pool was a lil dirty but we still loved our stay

we had stayed at everything was great , and the breakfast was very good , loved the warm swimming pool

the breakfast buffet was excellent

were not very comfortable, for the price it should include breakfast at the hotel restaurant, the pool was a little cool, and they charge a parking fee for parking in the parking

i also was not charged a pet fee which i very much appreciated since i have a small, non-shedding dog

bed and pillows are amazing, bar is great with wonderful staff and they make a helluva old fashioned with

the bar area is open at night and one of my friends had a burger one night

pool, bar, staff, cleanliness, and breakfast were perfect

it’s was modern, clean, plenty to do with pool hours open late

pool needed to be reserved to use

our rooms were clean, our kitchen was nice as well

nice full kitchen

pool was not very nice could have been better if it was ready for us before we got in the chemicals

hotel was very nice, clean and breakfast was great

breakfast buffet was very good too

the breakfast was ok, but i do not think there is a need for chicken sausage.

great continental breakfast

nice gym, pool inside, comfortable and big rooms.

from staff, the breakfast the clean, spacious rooms, the back-lit mirrors, kitchen area, you name

quiet, kitchen was nice and clean. bed was comfortable and the bathroom was very nice.

laundry room was very spacious with many washers and dryers

kitchenette had everything for simple meals

rooms are comfortable and the kitchen is handy for longer stays.

the key card wouldnt work for the pool.

breakfast

amenities

ol, breakfast); room--clean and comfortable.

pool & hot tub were nice but you can tell they were older

free shuttle to & from the airport was a plus

afterwards, went to gorgeous bar for a wine

quiet, comfortable room with great staff at reception desk, bar and housekeeping.

room service breakfast (eggs, potatoes, bacon) could have been better. (+) the fresh towels and daily room service are a nice touch (+) room service was prompt and friendly (+)t wait to try the room service on our next visit (+)beautiful hotel not fully operational because of the pandemic. had to use room service. (+) service was excellent, from valet parking to check in to dine-in brunch to room service late dinner (-) maybe thats not a thing these days to get room service (+) after all fees and $18 room service $24 per night parking (-) they gave us coupons for a few free drinks and room service breakfast (+)check in, valet assistance, restaurants staff, and the ladies for my room services.

gorgeous lobby area, super bartenders, helpful staff, close to downtown sites, free airport shuttle, well-appointed rooms and very comfortable beds

the roof top bar / restaurant was phenomenal

of the guy who checked me in, i believe his name was jayden, and the guy working at the breakfast bar the next morning

gym was clean and well equipped

the rooftop bar was very nice - although no one was up there but us

coffee in the lobby would be nice if you come in after bar area is closed

i thought there was an indoor pool. that option would?ve been nice.

i like that the gym is 24 hours

room was spacious, great hot breakfast and very clean.

loved the room, the pool, the breakfast, the staff.

breakfast bar was lacking

the rooftop bar was great, and the food up there was way beyond what we expected

great location. easy walking to downtown, free ev charging.

we even had an delay the next day with our business in town and they allowed a late check out

close to riverfront, 4th street live was two blocks, the restaurant and bar

guest laundry also a bonus

the rooftop bar was also picture perfect

thought the bar staff was in a bit of a hurry to close up and were a bit snooty

the bar genevieve is a must

the downstairs bar was closed and the breakfast wasn't advertised well

we finished the night upstairs at bar genevieve talking with others about everyone's distillery tours, super fun

nice breakfast and bar areas

the bar in the evening was nice

staff, large clean comfortable rooms, gym had all new equipment, great breakfast included

nice bar and amazing breakfast

kitchen, living room and separate bedroom

also i asked for late check out and they very pleasantly agreed

gym was really nice and well equipped

only thing i can complain about is the rude kids running up and down the hallways while we were trying to sleep

the room was great. the breakfast was awesome. love that they had a pool table and games.

the breakfast

gym facilities well equipped and well maintained

check in as well as late check out

breakfast, bar and workout facility was very good.

bar was incredible

great bar and the room was comfortable and clean.

breakfast was disappointing- limited choices and turkey only provided

was very friendly, lobby and room were extremely clean, breakfast was good (and hot), pool was perfect for smaller children

pool was a little cloudy

due to covid the breakfast was a little awkward but this is in no way a reflection of the staff or hotel

aso, loved the breakfast

hotel was very clean and my room was a nice size and had everything i needed regarding the kitchen and bath

rooms are new and very modern and convenient, and of course you get the kitchen (stocked with plates, cups, and silverware, and a full refrigerator, large microwave, etc

the breakfast was very good

great space in the rooms, kitchen is nice and breakfast is acceptable

the kitchenette was cute

breakfast was a little weak!

the breakfast in the morning was very minimal. although the coffee was good.

that others need to know is that there were no pots, pans, bowls, plates, silverware in the kitchen, so you will need to bring your own

the kitchen

very safe and located within minutes of every thing you could want or need plus a couch and full kitchen ,

not like being charged $10/a person for breakfast

overall super nice, staff was friendly and the breakfast was a nice selection.

the water in the pool was cold.

nice indoor pool, great jacuzzi and gym

breakfast was very good

the breakfast was impressive

, a person from room service called to say the kitchen was out of a certain ingredient to our order and addressed

parking was high, pool was closed.

wifi also sucked

240$ a night is a little steep. used bar of soap was in shower.

hotel provides no in-room information about its own restaurants

the bar area is very nice-try to hit happy hour or it's abit more expensive

we were able to meet with larry johnson and he took my kids and myself around and showed us the oak room and explained a little history about who has came

facility was gorgeous, and the bar served an excellent variety of drinks and food

the bar was a little under stocked.

noisy neighbors with young kids

breakfast was even over and she let me get food from the fridge so i could eat after running a race

charged my card twice for a pet fee and instead of fixing it and admitting the wrong on their part

desk worker had attitude and falling asleep while checking me in, put in a room next to young kids throwing a party, super loud the entire night then someone’s dog barked non stop for at

a fantastic hotel room and a great continental breakfast that was the perfect way to start my day

we were told immediately that their laundry facility did not work so my brother had to leave at 10:30 at night to go to an off site

the pool was heated and that was a nice treat

their were parties going on, and the pool got shut down.

breakfast staff was friendly

breakfast was really nice

room service works perhaps every other day, definitelly not daily

out bagged breakfast in the morning was a good idea considering the pandemic

pool wasn t open, and only had muffins for breakfast.

breakfast eggs cold. ran out of sausage. only had fat free milk.

and when we wanted to get in the pool,there was to many in and they stayed in all afternoon my kids didn’t get to swim in the pool it was a little

indoor pool

pool water was dirty

pool was open

$19 parking yikes! & very small cold pool for kids.

pool could have been warmer!!