friendly staff and nice bar area inside and outside

particularly staff, we met most of each type of them, from management, catering, bar even cleaning staff all greeted us in a friendly happy way, always time for a quick chat or

location to seafront, the bar and easy going nature. nice detail in room.

the beer garden is wonderful, cosy spaces with its own little bar and burger shack

it has a nice bar with a large outdoor area

the bar was closed and we werent told where to leave our key so we left it inside the letter box next

later we came back to the hotel for a drink and game of pool, again the bar staff we're friendly and helpful

however because it was bank holiday they had a karaoke it was quite noisy,our room was above the bar and there was nowhere to go to get away from it

staff were great and allowed us an early check in

we liked it wasnt just a hotel. there was a bar too and they served food too.

all good good location cheap bar happy days

as now no bar in hotel, still had facilities to purchase alcohol, crisps and chocolate on site

everything was good with this hotel no bar great room and liked the seating area outside room

no bar or breakfast available but weatherspoons is just down the road.

liked the location the bar area and the courtyard

very good quality furnishing/ kitchen equipment

we didn't use the bar but the shop had a good collection of food and holiday essentials

we absolutely loved it, and so did the kids

it had everything, we did a bbq, walked, played, the kids were knackered at the end of the day

with a cafe, bar and shop on site with board games, activities such as archery, hatchet throwing, kayaking and

breakfast great and so are the staff

the breakfast was way too salty

the breakfast was delicious as well as the lovely meal we had in the connecting pub

great cider at the bar too

breakfast looked amazing my partner said it was

evening meals in the bar below were tasty

warm friendly staff at the bar when checking in and having food

bar and food was excellent

for touring the immediate area - staff extra helpful when i had a mobility problem on leaving the bar area at the end of the night - thanks again

food menu. bar decor & layout car parking proximity to motorway

on route to room walked by 2 staff members completing room service, both welcomed me with a smile

hot breakfast was only available after 06:30

restaurant was great value with quality food. excellent wifi and casting facilities

hotel was advertised with room service but it wasn t available, few lights in the room didn t work, the noise from the

liked everything but the only thing that could be improved is the free wifi

great location, comfortable, friendly staff. fantastic breakfast.

delicious evening meal and breakfast with attentive service

room, good facilities, ease of wifi use, friendly welcome, on-site parking, most staff approachable and eager to please

staff, great dinner and breakfast

staff were very accommodating allowing an early check in so that we could change ready for a family wedding in the area

staff were brilliant breakfast fresh and well cooked

in restaurant not good, no choice for a 92 year old and not shown the bar menu for extra choice

breakfast wasn't very good ud83dude15

pay for parking late check out payment of 25.00 staff very frosty

free wifi, security

to visit a number of places locally, and they gave us excellent tips for things like routes and parking

the only downside is the parking

breakfast was wonderful, and so quaint with the tables laid out with vintage tea cups etc - the bar and restaurant were so lovely and quirky, with such a cosy feel to it all - booking in and out

entrace to parking spot a bit tight.

we are a family with 3 kids, exactly the rooms for our needs

the spa bath in the room was amazing

free wifi

location excellent, clean room, great breakfast!

traditional upmarket decor in a historic building, they have a lovely restaurant and a bar next door

we booked the room with the spa bath

location for beach and golf and walking is great

smart tv with netflix access and wifi

was huge and really pretty,lovely jet spa bath and bed was really comfortable and huge

staff were wonderful, the breakfast was more than ample, parking was onsite and there was a great pool

lots of parking

parking great

, we ate in the bar in the evening and had the full english breakfast the next morning, both meals

plenty of parking

and bar great

parking available at all times

great location, plenty of free parking & a spacious room

location, spotlessly clean, staff very friendly and excellent facilities, ie the bar and the breakfast was exceptional

no room service, we ran out of toilet rolls but reception were helpful in this

b/f was huge tea and coffee excellent. bar meals were very good

the food in the feathers bar and the staff are something not be missed out on

traveller) with views over the beach and pier, fantastic location, comfortable bed and great free wifi connection

wifi available

reception & staff, easy checkin with my booking app, you get a room key, free indoor & outdoor wifi, guests are replenished with free tea/coffee/milk on daily basis by morning cleaners, but if

good wifi

were friendly, free wifi, bar downstairs and nice view of the sea front, close to lots of amenities and facilities

comfortable. really friendly helpful staff. good breakfast. nice rooms and parking on site.

could have better wifi

2 laundry bins by the front door, one with clean dog towels and the other for dirty dog towels,

my third stay and will visit again, centre of wsm, great facilities and breakfast, paid extra for early check in and staff were very

bar snack tasty and excellent value for money

super large room with super fast wifi service.

good wifi throughout

couldn't fault inside, bar and rooms were lovely

the beds were comfortable free wifi

facilities look old but i don't really mind with this super fast wifi.

comfortable room great breakfast great staff

great staff nice breakfast thanks guys

there is a children's water park directly opposite, which can be fun watching them play , but for some it would be a

breakfast was great and service was brilliant

hotel,lovely breakfast had a great time the people running the hotel were very friendly,we both a great time

the wifi was excellent for our granddaughter's need

free wifi, big bathroom, comfortable beds, location

also i was disappointed with wifi bandwidth available as the tv reception was especially poor with the picture constantly

free wifi and parking a bonus

a few cracks in the bathroom wall where paint had lifted. unable to access the wifi

breakfast was poor both in choices and variety.

they found me a parking space

not enough options for breakfast kids said

good very safe and spotless and clean everything fully functional staff excellent , bar open breakfast very good

breakfast was fantastic

parking was secure and easy on site, just a few footsteps away to the main manor house door

room was warm cosy and lovely, beautiful bed, breakfast was amazing, great location, great staff and hosts

was that we hadn't realised that it wasn't set in it's own grounds as we had imagined but the parking was separated from the road by a good thick high hedge so it negated this a little

lovely breakfast made to

poor wifi

location, parking

wanted somewhere to stay in a quiet location, which offered a restaurant and on site parking

there was plenty of free parking and the onsite bar and restaurant offered nice food and drink at a reasonable price

, comfortable , friendly staff , good pressure in the shower, good wifi signal, adequate breakfast , home from

stayed in the annex and wifi didnt reach

free wifi

was secure in the car parking outside hotel

good parking

our room, big comfy bed and plenty of space to move about even with kids camp bed

room, good wifi and excellent breakfast, all with wonderfully attentive and friendly staff

comfy beds, pristine cleanliness, exceptionally friendly hosts with off road parking

included car parking facilities

off street parking excellent

she ensured we had a parking space and recommended where we could eat as we arrived later than expected

liked the off-road parking, the warm welcome, the garden, the room, the fridge, the tv, the walk over the railway line

the watercress garnish on breakfast!!!!!

car parking area was a short distance away but my partner has walking difficulties and, because of the

property in such a peaceful place evening meal was fabulous breakfast although not a full breakfast was very nice and adequate for

lovely setting and space to relax, restaurant, bar and lounge area

good gardens and ample parking

parking a little cramped if i'm being picky.

breakfast

lovely location and good parking

friendly place, easy parking, comfortable and have a big breakfast menu included

we parked our car at a farm in the village who do airport parking/transfers, so convenient and a great service - www

our group a really big favour with a lift when he didn’t have to, also another staff gave us late check out

fact that they had an ev charger was probably the only thing going for this hotel

bar available

kids friendly

gym didn’t open till 8am when normal people go to work

the interestingly dressed window mannequin in a telephone box in the bar was a bit unnerving at first - but you get used to it

location 200yds off the high street, lovely quirky bar and restaurant, great beer garden although the weather didn't warrant using it

great bar and food downstairs

what i really liked was the hands on approach of the landlord and lady behind the bar at night and up cooking breakfast the next morning

friendly and helpful, room and bar restaurant area all very clean and smart

supper in the bar - good food and friendly company

spacious and clean, great breakfast included and good selection of evening meals in the pub

food was really good especially the breakfast

lovely staff especially imogen who was in the bar in the evening breakfast delicious.

but not a deal breaker as bar staff happy to accommodate need for milk cartons and readily produced more

the bar and restaurant great, the beef burger and red wine incredible

nice & friendly staff. breakfast fresh & plentiful.

breakfast isn’t always great, but i i had room only last time

the breakfast staff trish and wren were helpful, good service, with nice characters to match very good

was a little cold in the bar but i guess businesses are trying to conserve fuel and the food was average

kids really enjoyed the swimming pool.

great food nice relaxing atmosphere in bar bedroom amazing size..

i had breakfast included which is an all you can eat (choice of full fry up and continental options

laundry trolley left in doorway by restaurant toilets

room was difficult to get to with going up a lift then down a lift. harder with kids.

the bar happened to have a band playing the night we stayed which was entertaining and didn't hear them

staff, very clean, value for money, excellent size family room, very comfortable beds, lovely breakfast , top quality we will be staying here again thank

the room, breakfast and the pub meals were all fantastic

we don't eat breakfast

good choice at breakfast

wifi pretty slow and disconnecting all the time, also the signal is not very good in this area so

early check in by email but when we arrived we were not expected by the staff member in the bar who

there's lots of free parking space and the village is just a short 5/8 minute drive from cheddar

excellent welcome and service, comfort, attention to detail, size of room and bathroom, easy parking both for car and moving luggage, security, and friendliness of the staff

be noisy from road traffic but easy parking on site and only short drive to airport at

the kids area was exceptional

convience . onsite ev charging, so i left in the morning with a full battery for our holiday.

in a good location, has good ev charge points, staff are really friendly and the food is spot on

room was very spacious, bar meals where excellent staff very welcoming and friendly very

plenty of parking and the kids play area and a treat with my 10-year-old daughter… would definitely stay here again if in

our room and the room service were very good

i was surprised and pleased with the very good coffee at the breakfast. mini gym is also cool!

excellent room service, staff helpful and smiling.

50 room service tray fee, a bit excessive

couldn t pay for our drinks as the card reader had been taken with waiter delivering room

maybe a grab bar in the bath for older guests would be helpful.

the location and parking

staff and guests in the bar were very friendly

very helpful and arranged a early check in for me

the bar and the beer

i liked the space in the chalet it was like being at home. the kitchen was very big.

had a two bed chalet with lounge and kitchen

bed, plenty of room and had a laundry

laundry on site and

the chef was sick on our overnight stay and the kitchen was closed but we have enjoyed superb meals on previous occasions

had small kitchenette with fridge, microwave, toaster and kettle, as well as crockery and cutlery

kids loved it too

was given an access code to the front gate and the kids loved having the horses outside their door

slight long lacking in cutlery in kitchenette area but adequate for our short stay.

this meant we could separate the kids at night so they had a few hours sleep before the very early start of 3am

clean, comfortable room. gym and pool facilities. friendly staff. parking.

clean room, good nights sleep and good selection for breakfast. late check out time a bonus.

breakfast was lovely rooms clean staff lovely!! use of spa and pool

great gym and pool. comfortable room and friendly, helpful staff.

breakfast was lovely rooms clean staff lovely!! use of spa and pool

good bed, wifi and tv. good parking. good toiletries.

the kids had their own lovely room

friendly staff. good service in bar & restaurant. lovely bedroom.

we also loved the bar with its comfy sofas, soft lighting and welcoming atmosphere

me as i was delivering coal to the local steam train and they let me park grab lorry on there car park the room was excellent and the food was

breakfast great

all was great. breakfast was really good

the on-site parking facilities were spot on with plenty of room to park

i think it may have been caused by wifi reception whilst on holiday

free wifi

excellent reasonably priced at adjoining golf club

i got a bit nervous as i wasn't dressed for a typical golf club and the manager was absolutely wonderful and welcomed us with open arms and arranged our

restaurant and bar open in golf club a bonus

bar staff waited for us a bit and gave us a drink at the bar before closing down

staff, the views on the golf course, the room was perfect, the transfer to the airport at 5am, just everything was

we enjoyed having the kitchen facility in our room, close to the station and friendly staff.

lack of wifi may be an issue for some guests although i used my own connection for my needs

they was extremely accommodating regarding early check in and late check out as there was a storm that weekend

very friendly, gave us snack bags on arrival and allowed early check in.

wifi connection was pretty bad, but i was pretty high up on floors

no wifi

easy parking, clean rooms and lovely walk in shower

of donna & her staff, beautiful accommodation-quality furnishings & deco, gorgeous food, lots of parking

easy to move about, really good car parking facilities

the bar area was comfortable, as was the dining room

hosts very friendly and breakfast was lovely

attractive house and garden . quiet & comfortable. friendly hosts. great breakfast.

wifi was slow

good parking and breakfast

the wifi ud83dude0a

clean room. spacious shower. breakfast at 4

friendly service, great gym, nice food offering, quiet room and comfy bed, spotlessly clean

flexibility on early check in which, given it’s at an airport, seems wrong

comfortable,clean room and excellent service in bar and restaurant both for dinner and breakfast

when the kitchen couldn’t cope with the orders, the ‘manager’ told the bar staff to slow down when serving people, even though there was a growing queue

the wifi service needs a bit of boost as it was difficult to connect in the farthest room on the top

food available at all on christmas eve - not even room service, i had phoned in advance to ask about food and was told bar snacks would be available

ev charging great bonus

location, wifi

good bar and service

plenty of car parking

ample parking in fact was allowed to

clean tidy and was allowed an early check in free of charge

food was excellent, room service prices weren t too expensive

pleasant, comfortable hotel , close to the centre of town. parking good.

free wifi, lift to all floors, what's not to like

the location is fantastic, parking a breeze and the staff were

at least) plus wifi shut down at 11:00

managed to get room service for dinner which was great and i didnt need to leave my dog alone in the room

staff who checked us in was nice and friendly and both the female staff

lovely bar and restaurant area

near town, customer service was brilliant and good room service when needed

kettle had been burnt out i called room service they replaced it with brand new kettle 5 mins later great

there was no milk in my room so i had to go and get some from reception i asked if there was room service before arriving and was told there was

room comfy. shower with hot water. choice of breakfast excellent. lovely little bar for evening.

the bar below had standard pub choices for meals and the portions were huge

maybe lick off paint be good bar light could been left on couldn’t see to get out

30 not ideal trying to get kids off to sleep, but it is a pub so

staff very friendly, helped with my bags and milk for my kids.

the welsh reception / bar lady was lovely

coffee and tea provided and also a chocolate bar which was topped up daily

the breakfast was excellent and catered for whatever you wanted could not recommend this hotel more

loads of free parking

room and bed were really nice. breakfast was delicious!

location of m25 and ample convenient free parking at rear, delightful property, gorgeous room/furnishings with 4 poster bed

for airport was perfect the bar was good to have a drink before bed room was clean and quiet and the bathroom was well adequate

booked a table for evening meal when we got there there was a little table against the bar where people were reaching over us to get drinks also all the empty glasses were stacked there

close and convenient to a38 and airport. bar and restaurant were good

warm , welcoming bar with great food

great selection of snacks for breakfast

the bar and restaurant were relaxing and

friendly and welcoming, really nice bar and restaurant

had not booked a table for dinner the staff were very accommodating and allowed us to eat in the bar

nice bar and garden area

the bar and restaurant area is cosy

staff let us park a little earlier as we wanted to have a walk and explore the area

lovely bar and lounge area with log fire

bar is a bit limited in terms of drinks available

we sat in the bar area with our dogs which was lovely

and comfortable lounge and bar to sit

fabulous little bar and open-fire comfy chair area next to it

spa bath is amazing

from the reception staff, bar staff and cleaners they were all great

the breakfast was amazing and truly great value

comfy bed and breakfast good value even at a tenner

the jacuzzi bath, spacious rooms, delicious breakfast

wifi poor

loved that we could do laundry on site in the coin-operated machines available - this was a huge bonus for us

kids liked the beds, a sea view(ish) , the breakfast and the biscuits

breakfast well equipped laundry popular restaurant onsite close to metro station very comfortable and quiet

very friendly staff, lovely room, comfy beds, efficient room service

friendly and kind staff, lovely pub and cozy and clean room with a simple but genuine breakfast ready for the day

breakfast was really tasty and again the staff extreamly polite and engaged with our son

an early check in was available and enable us to relax for our event rather than having to come back

very comfortable & well equipped room, and tasty bar meal.

nice ambience in the bar and restaurant and friendly, attentive staff. comfortable bed.

the breakfast was superb

a fabulous bar and fabulous caring staff

continental breakfast with cereal, fruit juice, croissant with ham & cheese, fresh fruit & , toast with jam or

there is a sizeable car park to the rear which can accommodate vehicles up to van/pick-up truck

we checked in and rested up after a busy couple of days we showered, changed, and headed to the bar for food

the gym is just right for a simple work out and the laundry facilities are great too

perfect with the kitchen... perfect center of the town

i also used the laundry facilities and they were also good

guest's happy hour guest's laundry facilities in room were good

there was a laundry room with washer and dryer which we could use free of charge

breakfast kids loved it was plenty for everyone and there was a few options

rang reception at 2:00pm and asked for early check in which they said yes no problem 2:30 so traveled back to hotel to be told room not

bar area plus the small verander over looking the water, our room was lovely as well also over

room was very comfortable. breakfast was lovely. quiet location.

ev chargers at the hotel's car park with reasonable charging rates

breakfast

the evening bar meal was good

welcome excellent food in the bar and at breakfast cleanliness comfortable bed lovely environment

great breakfast, well cooked and beautifully presented

food was very good and breakfast excellent