pool bar could open a little later into the evening,,,showers a little dated..

very good breakfast.

staff was super helpful and lovely, and the parking amenities were great

t covered) at the entrance

breakfast and service was outstanding

rooftop pool and breakfast

decorations, staff, breakfast

hotel itself was great - large, clean, updated rooms, great continental breakfast, and a rooftop pool and sunbathing area with a view

the hotel is kept very clean and the staff are very friendly, the roof top pool is fantastic and i would recommend to anyone to stay here

not at all touristy, wonderful breakfast that you could eat in or outside, delightful roof top pool and superb location

we also loved the location (the town is very cute and scenic) and the daily happy hour at the bar with a view over the bay

the breakfast was very enjoyable with a nice overall selection of great quality food and even a bottle

staff were wonderful both at the reception and in the bar and restaurants

the bar and restaurant manager made the stay even better i found him to be helpful and friendly, he is

breakfast was good and eating outside was a lovely way to start the day

free wifi and parasols around the pool

staff at the breakfast was a bit rude

the pool has perfect water temperature

nice swimming pool right next to the beach

enjoyable outdoor pool with bar

spa area is great, pool is big and heated (around 27c), sauna is clean

the breakfast was superb, with many interesting options and copious quantities

had to go to the dining room to get a bar tender and the game room could have been a bit warmer

the swimming pool is large and with good temperature

very good breakfast with great diversity

can’t fault this place. nice pool, nice room, great breakfast. friendly staff

walk to funchal city center and to camera de lobos - perfect size of the hotel - no crowds at the breakfast or at the pool - amazing ocean view from the balcony - tasty breakfasts - friendly hotel

hotel is bit outdated but clean .breakfast was really good.

keen staff, clean and beautiful lobby very reasonably priced bar and restaurant, nice view from

the room was clean and tidied up every day, the breakfast was delicious

staff variety of food available snackbar spa and indoor pool

, spacious , the buffet was really good, and the hotel has a lot of options as well the pools areas ,

bar area was the only downside for us

the pool bar was above my expectations though

the spa can be improved

breakfast was great, rooms clean and modern

nice swimming pool, sauna ,steam room and gym room

-) daily room service

location, staff, breakfast, spa comfy beds and black out curtains

hotel is clean, room service is doing a great daily job to keep the room tidy

love the buffet breakfast at the hardin ajuda hotel

indoor and outdoor swimming pools, spa facilities, great choice for breakfast, good size rooms, view from the room, brilliant value for money, fridge,

the breakfast is excellent continental style with a la carte menu.

rich and delicious breakfast

breakfast is excellent and the garden are beautiful

the gym is antiquated

it was so cold, the kids couldn't use it at all

bar could do with some reorganisation, we found that it closed early for a few hours during the day

both breakfast and dinner were delicious, offering a wide variety of options to choose from

great room, enough for a family with two small kids without anytime feeling crowded; excellent pools, spa and training equipment; the best

inside pool with sauna open all day,very good and in connection to outside pool area

the breakfast was really nice and the area was a nice area too

good location,superb breakfast,excellent bar staff,& the happy hour was really enjoyed.

were upgraded to a suite which was a bonus, pool area was great with shaded areas if you needed them and umbrellas for hire at a reasonable 1

nice pools! the kids loved it!

the only think could be changed - indoor pool opening hours - for us 9 a

really loved the breakfast included, i would say this was the best part

i didn’t like the coffee at breakfast — it had way too much sugar — but these are minor details

breakfast, the sauna in the basement, the balcony with sea view, the swimming pool on the top floor

spa could’ve been better. water overflow from indoor pool made floor slippery at times

loved everything, but if we had to be critical, we would mention the small water glasses at breakfast

the hotel shuttle bus has very limited schedule but public buses are frequent and convenient, so there's an

excellent breakfast, good pool and bar facilities for casual eating.

good breakfast!

shuttle bus system to funchal worked very well but you do need to book in advance both ways

wifi connection was not great

breakfast bar was well above expectations

hours for the pool inconvenient , spa and gym - open at 8 am, closed at 8pm, breakfast at 7 - it could be earlier; the long breakfast coffee

massive breakfast too

everything lovely pool and bar areas with great views

gave us great tips for how to plan to see the sites for the duration of our stay good wifi reception throughout hotel very cool that they have a handler with a bird of prey to keep

d we had four children but

the gym was poorly equipped

is very small, and always english breakfast is very poor, i realize that in this context of a gym it is difficult, but it could be a little

pool area, spa and gym

transfer to the city center, swimming pools, sun beds i also spent one evening in the lobby bar enjoying live music

st enough - i had to reconnect a couple of times but usually quite stable)

wifi is good. room is big, spacious and well equipped.

the breakfast was sensational with loads of offer

the breakfast, the pool area

breakfast was good with lots of choices

only small complaint was often no staff at pool bar and no snacks served after 3pm.

the staff was very friendly and service-oriented, especially in the pool bar and the reception

get the chance to get ordinary coffee or real espresso, not just the nes-coffee machine, at the breakfast

could not have been better, staff so polite and friendly, good choice of food at the breakfast bar , nice and easy excess to the pool, not too noisy with night entertainmen but still tropical,

issue with wifi

pool bar available with food lunchtime selections

en out), squas, tennis, sauna, gym etc

the complimentary shuttle connecting with the centre of funchal is very convenient

free parking in the area.

the outdoor pool area and bar was a great place to relax

the spa was lovely, but needed some maintenance.

i thought the reception area and bar area near the reception were soul less. let the hotel down

sea view from the room - gym very well equipped - breakfast incredibly rich and various - personnel at the reception very

the staff was very helpful in taking care of our luggage and giving us access to the gym facility to

is huge with wonderful sea view, kitchen with all equipment needed, breakfast is simple, but tasty

one night

wasn't very varied, but very fresh and tasty); availability of parking and playground for kids; good location - near to bus stops

loved the pool and bar area

the wifi connection is not good at all in the

we had lunch at the bar by the pool and it was excellent as well

lovely pool bar serving great food during the lunchtime period

multiple indoor and outdoor pools, hot tubs, gardens, table tennis, mini golf, spa etc

there was live music every night just under our balcony which made it hard for the kids to sleep

from the number of pools, to the facilities that you can use

you can enjoy your time within the building thanks to internal and external swimming pool, jacuzzi, gym, tennis court

quality of the bar staff quality of the room quality of the location quality and rate of the parking

just stepping up a hill and parking with no more place to stay.

/day), breakfast was ok

outside bar is great

delighted with the option of a pool, ping pong and with beautiful views of the city of funchal and the sea throughout the hotel

from estrada monumental on foot but it requires a bit of an uphill obstacle course through the spa building or pool area to get there

and breakfast selection was really nice with cooked breakfast and all breakfast staples

st room for massages) have to wait in a queue for

pool and the pool bar are nice

shows in the evening (the cabaret and saxophone not really interesting; the live music on sunday and the cultural one on wed -

taking half an hour to order a drink in the bar area

is actually outside (you need to get out from 1 of the hotels outside to go to the indoor pool), gym - which is located in another hotel (there are 3 dorisol hotels semi-connected)

indoor swimming pool

gym is poor as well, equipment needs refurbishment

food at the pool bar was good too

even though eww were leaving early to go airport, they organised breakfast to go :) would be back

can be a little noisy outside also the gymnasium needs some air freshener!

the hotel features a cosy lobby with a bar, a rooftop pool and a tiny gym

gym very small

the facilities

not working so they replaced it and this one was so old it blew the electrics in the room - late at night on christmas day

it wouldn't be a hotel for kids as it was mostly older people and couples, kids could get bored

gym

ings which were specifically written not to do)

tea and coffee not replenished daily. no mini bar and drinks expensive to purchase.

beautiful adults only hotel so very quite , nice staff, good breakfast

lovely pool and leisure facilities, staff v helpful, good variety for breakfast

indoor pool, spa and gym where also really nice and brand new

hotel, big pool, kind staff, delicious breakfakt and also rooftop hot tub with exceptional view

the pool isn't deep enough for lengths or anything but it's nice to cool off after the hot tub with the

wifi available in the lobby only. breakfast not as good as the dinner

the jacuzzi at the spa is so nice

the pool ( indoor ) has huge windows panels with a again a viewto die for

view, great spot for hiking around valley of the nuns, service, friendly staff, spa etc

hotel with a great breakfast, pool, sunbeds, a sauna (at no extra charge), and spa services (chargeable)

overall, the hotel is in a good location, has a nice swimming pool with service and an unforgettable rich breakfast

they have a lovely pool area, and a gorgeous rooftop bar that gives you fantastic views of madeira

very good breakfast in a nice, light room, adjacent to the pool

(it's an adults only hotel

the water on the outdoor pool is at a perfect temperature and the pool flooring is non-slippery, fabulous for our little

small things but we prefer a bar connected to the main hotel

unfortunately our room did not provide a menu for restocking of the minibar or room service (we didn't bother ask either) but this is easily solved by the large supermarket (+) plenty choice with breakfast and room service was good (+) the cleaning and the room service was superb

the staff is super nice, starting with the ones from to reception, the bar and ending with the pool bar lady

breakfast, except that the orange juice & decaf coffee were too weak

the buffet breakfast and dinners were very good, with themed dinners, and the kids enjoyed playing pool and squash

one of the showers in the room didn't work, it's not critical but it's not 5 star level and the breakfast is very basic and not up to 5 star level

a diving site on premise - specialty restaurants (not the oceans buffet restaurant) on site - late check out possible without extra cost - friendly staff, especially the

lovely hotel and perfect for families with young kids

location, very good wi-fi, clean, good food, free parking , swimming pool,

the pool was excellent

hotel, excellent and very helpful staff, outstanding bar staff, located close to the city center, well equipped, amazing

however, we must say that the staff at the bar and breakfast was what made the whole experience even better

furthermore, they have full english breakfast and they are really good

very warm breakfast room

enjoyed swimming in indoor pool as well as jacuzzi, steam room and gym

large and yummy breakfast buffet and very friendly

great breakfast

smaller things - guys in the pool bar were bit bored and what makes me crazy was when i wanted to weight my luggage and the scale was

good buffet breakfast

friendliness of staff cleanliness breakfast

amazing fitness area

upgrade was great but did not include extras such as free water and juices from room bar and use of upgraded breakfast in michelin restaurant

excellent service, great views, amazing rooms, spa and pools are great.

it’s a great place for kids, they aren’t limited in what they can access and are made to feel extremely welcome

infinity pool with loungers and bar never busy

great infinity pool

seaview, amazing infinity pool and excellent and affable service

breakfast at cliff bay was outstanding. overall our stay was very pleasant.

- from the amazing views (i think some of the best in the funchal area) to the great food (we had breakfast/dinner there) and the helpful, fun, caring staff

there was also table tennis, which our kids really enjoyed

the indoor swimming pool was great as too cold for the outdoor pool in winter

the breakfast buffet was very good and had lots of choice

there are a couple of bars though they don’t tend to get busy so sometimes you have to track down a staff member to

pools to swim, outdoor and indoor, also spa, jacuzzis, sauna, steam

i thought the spa was expensive and the list of treatments should have the prices displayed.

we could choose the continental breakfast room service, or a sumptuous spread down by the pool

breakfast great service hotel agreed to late check out (5pm) helpful concierge

the gardens and pool area were immaculately maintained

she went to the gym and spa every day

really spacious excellently furnished room. breakfast superb.

the location of the 2 room right next to each other was perfect for us, having the 2 older kids on the other room

luxurious experience at this hotel with helpful staff, clean facilities, 2 pools, a spa and a well cleaned bedroom which was very spacious

parking was easy, secure and free of charge

setting and rooms are lovely the bar area is a beautiful setting, breakfast and dinner is delicious but what puts this property over

very helpful staff in room service

the room is spacious, light and reflects the blue hues of the sea view

room was exceptional we had a superior junior suite massive balcony facing the sea and pool area

the pools both indoor and outdoor were excellent

breakfast was very busy & there isn t a gym, but we still had an amazing stay!

menu in the pool bar was excellent

15 euros for room service is a bit too much

parking is a nightmare in the evening as the car park is always full, so we had to park creatively

love the spa and gym

gym was small and could have been open for longer hours and there are two separate lifts to get

i faced ac and wifi problem

hotel's location, facilities, beach acses,calm environment, dive center, parking area and pool bar were at a high standard

food on beach bar is good and not pricy for this category of hotel

the suite rooms have a separate kitchen and there is room service available so private dining on the terrace is a very pleasant availability

being able to sit outside beside the pool is very nice

the gym itself is free to use; the rest of the spa is dependent on your room/buying a pass

great pools and gym, we didn't use the spa but it looks well appointed breakfast on the top floor was excellent,

rooftop pools are adults only, so if you are visiting with kids, like we did, you are a bit limited to downstairs pool/kids pool, and they seemed a little too

feels like you're at a small resort with lots of restaurants (including fine dining), great pool, spa and bars (+)staff overall (desk staff could be a bit more friendly) very clean hotel great breakfast spa is stunning and very clean great location just 15 min walk to the centre but a 25 min walk to (-)spa price should be included in stay the jacuzzi could be warmer - always like warm indoor pool was (-)i don t understand why the spa is cost extra for guests? (+) spa facilities were amazing (+) the spa was the biggest i have ever seen

were clean,spacious and the beds were super comfortable, room service twice a day with turn down in the evening was a lovely touch

also has 2 pools - one in the main pool area next to the restaurant and one on the roof with a bar

might as well let kids use roof top pool it's super shallow and adults don't use it

easy access to pool and swimming in sea

i used some spa services and was very happy with the quality of services

the hotel has an app that can be used as a key to access your room or order room service, dinner at your balcony, which actually we did

very fine atmosphere in all hotel buildings we visited, including restaurants, bar and garden to old villa are accessible for all guests

the breakfast was delicious, the bar was great, and the pools were amazing

very good on-site parking facilities

it s a very small issue but the wifi could be better.

in one of the rooms the wifi was poor, however in the other two worked well

) was a shame and bar got busy at night with a bit of a chaotic approach to ordering drinks, but struggling to think

been too reliant on it before, i still feel a little let down by this, particularly as pestana casino park has shone through as a beacon of traditionalist charms

no one took the room service away and didn t take the rubbish from the room

pastana casino hotel is lovely with very welcoming staff and great facilities

o parking lots in area, but one

good buffet breakfast, with a good choice of fruit, meats and hot food.

all staff members were fantastic - we had an early morning flight and got our breakfast packed to take with us

it would have been enough for a family with kids

great breakfast on our last day they they gave breakfast to take to the airport

the breakfast was scrumptious with lots of variety

there's a school nearby, so be prepared for the kids to be noisy from 8 a

on the door in the room next to us it wasn't really the management's fault that some crazy kids were drunk and yelling, but it seemed to go on longer than i expected

the lady showed us parking spots and where to do our laundry, super nice

and moreover the balcony was literally 20 cm apart from another one and right on top of some laundry and garbage room

there’s also a school nearby, kids cheering incessantly the whole day, which is a nice atmosphere in a way, but not if you like

loved watching the cruise ships come snd go from the hotel patio bar breakfast best i have had in a hotel for years

wifi is super fast

preferred an indoor gym and more of a private bathroom in the room.

little hotel,amazing staff,great breakfast cater for all-health fanatics ,fry up addicts, best mini portuguese custard pies and much

late check-in possible, good breakfast, parking lot available, clean and cozy, gym and bar at hand

wi fi was on 1 bar or not present in room

wifi only in reception and bar on the roof

parking, no wifi in the room, loud (karoke bar or sth at the ground floor in the same building, just below the

the room was nice, pool too, breakfast enormous. good value for money!

rooftop pool, small but

wifi

breakfast had something for everyone and was different day to day

great breakfast lovely pool area amazing view from roof top bar

beautiful room and bathroom. lovely pool area. very helpful staff.

the breakfast had a lot of variety, but i'd appreciate if there were more local fruits

both the rooftop pool and indoor pool are excellent and the restaurant is exceptional

we were made to feel welcome and comfortable by the staff, who provided us with room service while we waited for covid test results

working hours of spa an gym

room service was

they even prepared breakfast boxes for us as we had to check out before breakfast time

do the rule that you can not put towels on the pool bed for the whole day

breakfast was great and a perfect location.

great location, super comfortable bed, breakfast selection extensive and helpful staff

pleasant staff wide variety of fruit, bread, sweet, savoury options and cooked food for breakfast excellent location - close to the promenade and several

and clean brilliant spot close to everything lovely and attentive staff, the rooftop pool and bar were stunning beautiful place to visit we will be back

located hotel in funchal friendly, efficient staff quiet comfortable rooms excellent breakfast

great location, free car parking

unfortunately we had to leave very early in the morning and we couldn t have a cooked breakfast, but they did allow us to come down and have bread, cereal and tea/coffee before we left

breakfast was good

central location. roof terrace with awesame view, go there after breakfast.

location, amazing rooftop bar with stunning views, huge and comfortable bed, nice breakfast with wide selection of food, nice

pool a little cool for me, but very minor

beautiful rooftop bar overlooking funchal

nice indoor spa pool available for sole use by appointment

pool and spa area is very disappointing

breakfast is bread with ham and cheese and yogurt and plum jam

breakfast was simple, and that was all we needed for the start of the day :)

super early check in (thanks again

great location, good breakfast, friendly staff

location, the cozy bar downstairs, reminds me of kaurismaki movies.

we had our own private rooms with a tv, bathroom and kitchen which also had a washing machine, so had more than enough to live happily for the week in

there's a small kitchen which was great for me as i prefer to make my own meals

a drain smell in the kitchen sometimes

was not just a room with 3 beds as we had been expecting; it was an apartment with a kitchen and everything you may need for a comfortable stay

perfect location, fast check in, everything clean, coffee and tea at the kitchen, nice personal

breakfast was delicious.

location; shop under; breakfast; staff;

great location. good breakfast. fantastic value for money

breakfast is nice

good breakfast included fruits nice big rooms

pillows are a bit uncomfortable. breakfast is good food but lacks a bit of imagination.

breakfast - very poor (only bread, some ham and corn flakes, no cheese, no vegetables, no fruits

breakfast was not very pleasant

beds a little too firm, limited breakfast buffet

reception friendliness, and help. good breakfast choice.

beautiful view . excellent breakfast. helpful staff

spa was very pleasant and relaxing

staff on reception were welcoming, and the bar staff were very polite and helpful

bus to the city center

mini bar was broken, the soundproofing is not up to scratch as we could clearly hear the people next

nice and helpful hotel staff - beautiful view over the city from the rooftop - tasty breakfast - gym and swimming pool - comfortable bed - close to pingo doce and the city

thanks to this hotel we spent a wonderful last day in funchal breakfast was delicious

check-out to leave out suitcases at the reception and we also appreciated being able to use the pool in the afternoon on our check-out day, amazing

hotel staff - beautiful view over the city from the rooftop - tasty breakfast - gym and swimming pool - comfortable bed - close to pingo doce and the city

roof top pool was great and the rooms were very clean and very comfortable

liked everything: the location, the room, the staff's attitude, the cleanliness, the breakfast

the location was excellent in old town funchal, within walking distance to several restaurants, bars and shops

rooftop bar and pool. i like that they arranged airport pickup also.

city centre location was fantastic and the rooftop bar with pool was a great find - perfect for some chill time after exploring

spacious room,good location, pool and restaurant on the roof.

great breakfast

breakfast was very good not a huge selection, but it was absolutely fine

breakfast was decent, the sandwiches that you can serve at the hotel bar are amazing

the welcome glass of champagne at the bar was a lovely detail

location is amazing and the hotel is great looking however the breakfast was a bit monotonous, parking was perfectly sorted, we had a place we could use and there was always availability

think the pool bar should offer poolside service instead of walking to same

is only one issue and that is in the early evening if you wish to sit outside at the captains bar where you are bothered by pigeons

facilities with indoor and outdoor pools, a relaxing spa and beautiful gardens including a stunning roof terrace that we didn't find until our last

great choice of food at breakfast

liked the hotel bar with nightly music program

modern, big sea view studio apartment with large bathroom and well equipped kitchen

they had wonderful gardens and a view of the city for breakfast in the morning

kitchen was a great addition to the room, showers were wonderful and the beds were comfy best thing

was excellent — i do wish coffee/tea wasn’t considered part of the mini bar as most places do offer it to their guests

again apart from that the view from the tarrasse is phenomenal and the concept of the honest bar is great

breakfast was excellent so ignore previous poor reviews

the following morning we had an excellent breakfast set us up for the second day in the mountains along pr1

room was clean, breakfast and dinner (vegetarian) was alright and staff was friendly

plenty of parking

parking spot is big and free for guests

great view, good restaurant, good breakfast, good and kind representatives, nearby golf course

not too busy, clean, comfortable , plenty of parking space and bus stop in front of the hotel

ut then again, is right for the room price ) ; and if you are staying

the restaurant is great for breakfast and dinner, and we loved the pool with this magnificient view

lovely outdoor pool too, although it was a bit cool when we were there so we didn t swim

buffet style - kids really enjoyed the food selection

they should buy some new equipment for the gym as well

reception could be more helpful. the gym is a little bit underwhelming.

great breakfast and dinner

the room service was impeccable

a bit of a walk from room to front desk or breakfast area.

breakfast is fine, plenty of food to choose from

nice view, friendly service, sufficient breakfast, good location, clean, comfortable bed, 3 swimming pools, good price, thank

pool right in front of the room was appreciated by the kids

pool right in front of the room was appreciated by the kids

location with beautiful gardens and pool

setting and gardens, lovely cleaning lady, lovely bar staff, guy on reception was great helping us change our room, spoke good english

spa needs upgrading but still a very good massage

too expensive to use the spa and indoor pool.

the food and bar were great

the hotel's sea view bar is amazing and the staff is friendly

breakfast was good and a large selection to eat

didn t eat breakfast there

the food was great, and the breakfast was also very enjoyable

about the local markets in this area, offered me a map and indicated some relevant places (shops, laundry in case you need it), bus station