and was lovely and reasonably priced parking was free if you register at reception on arrival wifi worked well also decent air con in the

bar area nice and staff on the bar were all brilliant

plenty of parking. nice room.

easy location, free parking with clear instructions, easy check-in and friendly staff

facilities: gym, breakfast,wifi free which is normal for the century we are living

variety of choice at breakfast

felt very old and only had cold water in the shower. musty smell and very slow wifi

breakfast was delicious we had the scottish breakfast

room, great en suite, easy on site parking, good breakfast, enjoyable dinner in the restaurant, friendly helpful

nice atmosphere and friendly staff. nice breakfast and lovely rooms.

bar has good selection and no problem getting table at restaurant

bar prices for soft drinks and snacks for kids

was more than big enough, don't normally take breakfast but did on this occasion because it was included and it was lovely

was superb as was the pool and spa area

at 1yr ) liked sitting here playing with blocks and even other parents came along with their kids and sat

helpful and lovely staff access to spa facilities large swimming pool great gym facilities beautiful grounds with small play area for kids and

staff were friendly and gym is fantastic!

liked the area very quiet the hotel was lovely clean there was spa swimming facilities included staff were lovely breakfast was nice on arrival there was a

swimming pool sauna and steam room amazing, and food amazing

traditional hotel stunning setting lush green vegetation fantastic spa facilities lovely staff great food

they left you a bowl of fruit chocolates and a nice selection in the mini bar and coffee and tea selections

food was great and bar area was really good too

only thing i would not change but add , is a spa , pool area ,, i believe the hotel is in the process of having one added

ideal little mini private spa break really

a spa would have added to the experience

wifi, could be better

clean and comfortable. really nice bar and restaurant. great breakfast. friendly team

the bar area and restaurant are fantastic

we had a peaceful night in a quiet room

perfect near the station easy parking, helpful friendly staff room lovely comfortable breakfast excellent evening meal curry was delicious but the

monday to thursday the bar closes surprisingly early

good sized car park. wifi reasonable. food good and reasonably priced.

breakfast, had room service for an evening meal with no surcharge, excellent

and personable place, with convenient restaurant/bar and good wifi, rooms with private bathroom

friendly staff arranged an extra hour to allow a late check out

lovely comfy room, room service was excellent as was breakfast

an amazing hotel, the room was wonderful, the bar is excellent and restaurant first class , thank

food for room service was particularly good, room was lovely and decor tasteful

also ordered room service which was lovely

this is an amazing room and also had room service for breakfast which was delicious

breakfast

good location. plenty parking

no room service

quite nice location breakfast wasnt up to scratch more like a kids packed lunch to be honest

it is difficult for kids to manage and risk getting burned

no menu in rooms incase you wanted to order room service

close to everything but with the easy parking, fabulous breakfast and amazing rooms

car parking is hassle free

the staff, the location, the room, the breakfast additional comment the guy behind the bar tuesday night was great very friendly always

room and bathroom were good,bed comfortable daily room service good

delicious breakfast

plenty of room, lovely bathroom with a big shower, breakfast was lovely

free gym on site

ev charging is way too expensive (73 p / kwh) prices not transparent

good size rooms, kids staying for free, a modern, well designed and well-maintained hotel, a bar menu that was reasonable and handy if you did not want to step out to eat and drink, convivial

a bar with karaoke under rooms, which works at least until midnight, so it seems that the party is in

the rooms were comfortable and the staff in the bar were lovely

the only thing was the noise from the bar late into the night.

wifi code had to be asked for and was wrongly written down by under-pressure bar staff - only found out after staff had gone home

bar staff were accommodating and insightful, the beds were comfortable, and the bathrooms were

staff were friendly, bar was good, breakfast was very good. parking on site.

breakfast and bar was lovely

arrived a bit disheveled after awaiting for rac for 7 hours bar was very busy with a great atmosphere was checked in and requested a phone charger as i was not

i didnt use the wifi so didnt comment on

the first morning i would let them know if i needed anything during the week as i didn't want my room serviced but it was done anyway, it was done well

didn’t have breakfast room was lovely, disappointed there was no lift.

spotlessly clean friendly staff, very helpful beautiful room breakfast was perfect

for breakfast i would have preferred fresh orange or diet cola rather than diluting

the bar service and setup for just food

when i ordered a guinness from the bar the receipt arrived within seconds, but the guinness never arrived

had a good time, very clean , good breakfast, games and colouring for kids at the restaurant, nice people

extremely friendly and great with the kids

perfect kids loved very friendly

we also asked for an early check in and this was granted

breakfast was an all you can eat buffet

the cooked breakfast was delicious and there were other options too

tasty breakfast

the hotel was lovely and breakfast was amazing.

last time i stayed breakfast was in the ballroom, this time in the bar which wasn't the most comfortable

the staff were amazing. high standard of breakfast and rooms.

they even arranged a late check out time for us as i had 3 children with me

disturbed mine and my kids sleep

was poor and the walls could do with extra sound dampening as the family next door kept my kids awake with the screaming child

cold showers, old bathroom, dirty bath , kids had no wash, unable to offer an earlier check in at 1400, travelled from london from 03

were given a room on the bottom floor which was right next to the lorry park and heard every lorry that came in

be good if they did room service

still no apple for breakfast

had one night stay with kids and the room had everything we needed

sofa bed was not the most comfortable, but for kids it did the job.

no problem with a late check out

great for convenience but you’ll have to arrange a late check out if you want a shower afterwards

a family friendly area, there's so much fun we could not find enough time to explore with the kids on our 2 days visit

the bar was well stocked, food reasonably priced and a good menu

was amazing staff very friendly and very attentive and equipped for kids too

the kids had such a great time

all round great hotel - breakfast , rooms , staff , parking & value for money definitely be

location and restuarant. room service available.comfy bed. room was heated.

the phone in the room was dead so i was unable to contact room service in this way

asked if we could have room service & was told no

was awful, short staffed, misinformation around breakfast service and room service

ask for anymore the room was perfect the bed was so comfy the jacuzzi bath was brilliant also the bar milano was a great night aslo the breakfast was ud83dudc4c so overall top place to

highly recommended by my 3 kids

we were offered a late check out which as needed as children were in a dance

very friendly and helpful staff. possibility of early check in.

reception bar was much more expensive than the nearest bar the scotia next door

friendly staff. central and late check out was great.

bar area very relaxing

breakfast was absolutely gorgeous, the staff were incredibly helpful and the room was one of the

good bar and restaurant

staff didn't exactly speak to eachother there wasn't great communication asked for early check in got one room ready , they took the money off the other room however when i asked for

well priced, easy check in and out, lovely staff to let us early check in

changed twice for breakfast

comfy, great gym, youtube on the tv

excellent, clean room, gluten free breakfast options, user the little gym which was great

children with us and although the staff were friendly enough we felt a bit out of place with the kids

staff at bar was very slow

the kitchenette was a great addition

modern room, every facility i want including a gym, everywhere was spotless …

kitchen facilities, good gym, down stairs the assortment of games to play , the front desk staff were very nice , also super

a thank you to the reception lad who was welcoming late at night and sorted me an early takeaway breakfast for an early flight departure

liked everything, perhaps a weights rack in the gym with a few bigger weights than the small ones supplied

the staff allowed me early check in which i really appreciate.

reception area, bar and room were all really good. the gym was very good.

excellent, executive room fantastic which included use of executive lounge, early check in and late check out - fantastic

free wifi which was good

very clean, very polite and the gym

tò the station and bus terminal wide reception and lounge there is the bar but not thé kitchen ( if there was a kitchen it world be perfect) elevator large rooms maybe lessa toilets

thanks again for the help of the laundry coins issue

machines on the premise, now they were occupied the whole evening when we were planning to do laundry

- no self catering or kitchen area, so if you’re backpacking / riding and arrive with your own food, you don’t know

3 adults in a room

was down in the area for the piton stage final, our kids won though it overran

really clean,good wifi fantastic location

i got room service, which was bang average, but suited at the time, as i had work to do

during dinner the dinning room was like a kids play centre with kids from the large party being allowed to run around and sit on tables

super easy check in. spotless room. friendly staff. free wifi x

the city centre over the weekend ) the hotel bar was quiet too, we didn t eat at the hotel but breakfast looked good

happy with the hotel and late check out was even better, would definitely stay again

modern clean city centre hotel with good bar area and lovely breakfast

the decoration the rooms were spotless the staff were very friendly nothing was to much trouble, breakfast excellent and liked the security at the hotel

wifi

staff, food was amazing, just a few minor things we had no slippers or robes in our room nor any wifi

constant noise outside the room the room service ended too early

was very nice and room service was very efficient and quick and staff were fantastic couldn t do enough for us so

lovely building, great big room, speedy wifi.

the beauty great parking excellent food friendly staff amazing room

central location, late check out and a lovely breakfast

location, friendly and helpful staff. wifi. clean.

we were going to a wedding and went out of their way to accommodate an early check in for us and arrange taxis etc

very central. short walking distance to the train station. loved having gym.

late check out was great

great to bri g kids as leisure facilities

pool etc

aware very loud talking to one another across the breakfast dinning room while guest are trying to talk to their partner not

both dinner and breakfast excellent

check in quick, room spotless and well decorated. comfy beds, good parking availability

the layout was really good and the bar area was very relaxing

was perfect for family; comfortable beds (kids loved the bunks) and great shower

bedroom was lovely and kids loved the bunk beds

great staff and great tie in with local gym. fab breakfast

wasn’t ready till nearly 4 and had asked for early check in

water cups in gym or water in room in bottles and cafe option or better vending machines for quick grab and

friendly service and early check in.

were at the back of hotel and there was a laundry pick up at 2am and we heard the vans getting loaded

nice gym and café

early check in not permitted

nice rooms, great facilities, nice little breakfast, great location, perfect for what we

staff was so friendly and absolutely fantastic with the kids

to the golf course we were playing at the next morning

we didn't get to bowling or the pictures, but we went to the casino during the day & for a 1st experience it was awesome, the

cinema next door and casino across the car park - we didn’t go so couldn’t recommend/comment on that

bar was open till after 3am for guests

i also liked the late check out time

wifi was not great and also struggled for a decent 4g connection

wifi was a little temperamental, but the place was busy.

staff were friendly and they had my room ready for me as i had requested an early check in which i really appreciated

very clean through out. lovely breakfast. very friendly staff.

a junior suite was upgraded to a studio suite no charge was a great deal for us including breakfast room was excellent everything about our stay was

i didn't have teh kids with me, bt it would ave been aditionally problematic if a toddler was in the room

laundry service was so nice

staff at bar were exceptional, as on previous occasions very helpful

the concierge

the room was very quiet, delighted with the early check in as we arrived from the us early and didn t sleep on the flight

couldnt get the wifi to work - it wasnt even coming up as an option for me on my phone

out how to order room service was a pain

room service and my breakfast were perfect

beds were so comfortable and the pool was great for the kids

good room

pool is open to the public, so i didn't get in for a swim for kids but maybe next time

ski erg would top it off) and the pool and sauna are good too

beds were so comfortable and the pool was great for the kids

food and drinks at the bar are great as well and topped off with a cracking breakfast

it was good to have a gym but could have offered a stationary bike.

downfall was my kettle didn’t work :( still got help from the staff and tea from the bar so not a

no bar atmosphere at all! big empty space going to waste! a pity

staff were fantastic got an early check in and were so helpful with any requests

breakfast options were wide and filling

had breakfast in room, lovely and big hit with the kids

there is a gym but i didn’t use it

a great size and were fab with adjoining doors, this helped us have the best stay with 3 young kids

spacious room, excellent wi-fi, excellent air conditioning, elevator, good lighting, mini bar included in the room cost, varied and tasty

i especially like the bar area

loved the music theme and the music played in bar area

lovely breakfast, kids friendly

to little food menu and a lot of kids about

i was able to pay 20 extra for a late check out at 2pm which was great

we ordered room service for our dinner and i must say for room service meals, it was above our expectations

staff were really helpful, bar area was lovely and comfortable, room was spotless, and the breakfast

love the late check out time too as can have a lye in after breakfast

for small kids it hard to get to the pool

lovely gym and spa facilities

the staff were lovely and accommodated our early check in and also authorised a late check out (gary on

early check in

clean and convenient and good staff and early check in

room service breakfast arrived a little cold & toast which was on the side stone cold only let down

we stayed over christmas and they were very attentive and excellent in accommodating the kids

quiet chilled bar and my daughter was allowed in which in glasgow it’s hard to find somewhere kids are allowed in after 5pm so this finished off our night , we stayed in the duplex suite which

booked a room for myself, my husband and our two kids

we stayed over christmas and they were very attentive and excellent in accommodating the kids

it is an amazing hotel with a very nice staff, fabulous spa zone, fantastic atmosphere, amazing food

spa was absolutely incredible

the room was spotless and the spa was also exceptional as there were so many things to do plus breakfast was delicious

only thing that wasn t great was the gym

r a wedding the next day) to laundry services for pressing for the following morning and they did a horrible job and temporarily

the bar had good option of drink available

was big and comfy, rooms were cosy shower worked perfectly, breakfast was great in the morning

managed to get an early check in so worked out perfect for our weekend

room had just been refurbished which was good clean and modern breakfast was good and had a good choice location about 10min walk from train station the staff are

lots of seating areas in bar area

were working very late so were disappointed to be woken up by room service even with a do not disturb sign on the door but that was the only little thing

no room service or evening restaurant, however, lots of restaurants around the hotel.

the boutique size, restoration of historic building, location, staff, bar room service and general vibe

wifi was poor, hotel condition was a bit tired.

dated furniture, water scalded me, delayed checking out due to computer issues, couldn't phone room service but had to order in

breakfast was lovely and plenty of

the breakfast was excellent even for the kids the choice was very good

great location, friendly welcoming helpful staff and great breakfast.

we arrived early to drop of our lugguage and we manage to get an early check in at no extra cost

early check in

central location. friendly staff. great bar and restaurant. small gym onsite.

Z']

which was directly across the road, when we returned from our evening out we had a drink in the bar and the barman was excellent

wifi is easy to access and works well, beds comfy and extra pillows provided if

staff at the front desk when checking in manners 100% bar staff the same spottless breakfast was excellent

restaurant and bar areas were of high standard

about the hotel was perfect just what we wanted and more, gym was excellent and staff were very friendly and helpful couldn't fault it at all and waffle

limited bar menu served to your room, but understandable during lockdown and good options for breakfast

late check out to 12 was a bonus

my knee and they gave me a small bag of ice to put on), breakfast was fabulous to start the day, bar drinks were good

sofa bed was pretty uncomfortable and a bit small for our kids - 13 and 11 years

breakfast was varied and good quality…mist enjoyable

was ready, plenty tea/coffee sachets, comfy bed and staff very pleasant helped us to get into wifi on our phone

was great had a lovely adjoining room with the kids, staff were friendly and very helpful duty manager was wonderful

were unfortunately next door to a couple with screaming kids but that was not the hotels fault

elevator, with kids and luggage can be annoying)

arrived at the hotel early and were given early check in which was great

i ordered some food via room service and even though it was really busy being near christmas, the food was with me in no

friendly,great positition for kings theatre where we were going for a show,breakfast amazing and room service amazing too nice comfortable bed,toiletries smelled lovely good

lovely quiet bar downstairs

breakfast comfortable room with nice design touches good river views late check out at 12

shower ran hot then cold. room next to laundry so smell in hall was not great.

a good car park with several ev charging points

nice late check out

than a two minute walk away from the armadillo ❤️ exceptionally clean and modern, the best breakfast facilities i’ve had

food was amazing room service staff where

fantastic stay. great kitchen.

clean, lovely staff, good room service options

breakfast choices ans cut of time

some room service trays left at our door when we checked into the room

staff, breakfast, gym

breakfast was amazing

spacious room, well equipped gym

the sky bar open and no ability to access the sky bar from your floor and having to get the lift to the

as clean and stylish, perfect for us and our dog breakfast was amazing

we enjoyed using the pool and spa facilities on the day of check-out

comfy beds , great spa and swimming pool

staff very friendly great bar great menu lovely food starbucks leisure facilities

used the pool which was a bonus facilities were

amazing staff. all from front desk to spa and restaurant were excellent

an additional night so 3 nights in total but the daily room service could have been better

good gym and fresh food

staff were friendly especially the bar maid with long dark hair

friendly staff , late check out

pool table for kids

the breakfast selection was fabulous and we wasn't rushed when the dining service ended at 11am & 10am

lovely hotel lovely staff. arrived early and got an early check in . breakfast was lovely.

also the cost of the stay was excessive due entirely of the golf in troon being on

t requiring signing up for something)

got early check in. lovely staff late bar late food

we opted to have breakfast and that was also exceptionally good

have stayed before a few time but thus time we were charged for early check in even tho the room was ready

long queue for breakfast although it did move fairly quickly

no food left that the kids liked and not alot left for the adults either

and we used free facilities like swimming pool,jacuzzi gym ,listening to life band

the staff were really friendly and the location was fabulous ud83dudc4c i really liked the late check out at 12pm which was great to have a lie in

gym is good, small but well equipped

banging about outside the room and all day i abs a late check out

late check out is always a good thing after a late night

gym facilities could be improved

a very friendly and helpful staff, quality laundry, comfortable beds with privacy, good lockers and nice location, this was was perfection for

the staff were okay but they briefly lost my laundry

i guess the maintenance time like laundry and vacuume, it was on the lobby, in rush hours

no cooking, towels, must be bought, no laundry.

they don't have a laundry facility and the closest one is close enough, but it's located outside (washing/drying

only one room key worked we paid for late check out and was woken by cleaner at 11am

noisy cleaners when i had paid for late check out

option for 1pm late check out

also was very happy with the option for late check out as our flight home was very

staff did not agree for late check out even for 11am without paying £12 extra

for early check in as room was available

us way earlier than our check in time made us feel very accommodated and provided a complimentary breakfast

a well equipped compact gym

late check out time as standard and good selection at breakfast

large room -good price -near the hydro an secc -comfortable bed -clean -friendly staff -early check in for no extra price -nice restaurant located near

at reception very friendly - early check in accepted , rooms spotlessand very comfortable

we did get an early check in at 3pm

had to cancel wanted extra for a early check in

was delivered but hever got it all in all wouldnt return emailed when confirmed booking about early check in we were told this was possible (can provide evidence ) when we got there we were

in took 30mins depite paying for early check in we were nearly late for my daughters graduation, staff were struggling to cope with

with friendly staffs, good facilities

m, swim pool, steam and sauna), also the restaurants and bar

while we had a few cocktails and enjoy a little down time while she made friends with the other kids there

breakfast was also great

in our room was excellent dinner was lovely and staff were really attentive spa area was great everything we

really appreciated the friendly way the staff managed our non requested late check out, as our alarm hadn't gone off and we left our room 1 hour later than we had been

good breakfast...and early check in...

not really suitable for young kids

the triple room is perfect for a single parent with two kids

the area is also packed with nice places to eat and drink, and a park to walk or let the kids play

location and early check in was appreciated

from 8 am adults and kids running up and down corridor shouting and banging on doors either side of my room

wifi was a little slow.

wifi was pretty poor as did not connect very often however the staff, cleanliness and breakfast was

room service, you had to ask for it

our room was in the basement next to the laundry

it was excellent value for money and included breakfast and free wifi in the price

it was perfect for our family, we used the family room and kids were very happy

the restaurant and bar had a modern feel and appearance

a bar within the hotel

i have 2 kids with me, that means you have a little groceries with you