the pool is very cold. that will cause me to go to another hotel.

could of had a better breakfast selection.

the rooms were huge, beds were comfortable, and breakfast was a bit above expected.

you ran out of coffee before i got down to breakfast.

there was a very good assortment for breakfast

it was clean, nice staff, quiet, comfortable beds, and i really enjoyed the gym

good breakfast. the yogurt dispenser was cool. wasn't hungry afterward.

24 hr gym room is nice

fireplace and the gym were nice

we loved the breakfast and the food was very good, clean tasting

location, near a regatta venue where i was competing, nice washer / dryer in basement by pool and gym, free to guests and they even provide laundry soap and fabric softener, friendly staff,

i liked the hot breakfast

the breakfast was amazing

breakfast included, swimming pool, clean room, quiet, friendly staff

close to our wedding and had a pool and free breaskfast

my kids loved the pool area (and the snacks

could use a bigger breakfast variety. but i can’t complain it was free.

location, kitchen, pool

my family liked everything, the rooms, the location, the pool, and the friendly staff.

the location was perfect for us and the breakfast spread was very good.

breakfast was very good

bed, breakfast, staff & pool

breakfast choices

pool was very cold

the breakfast, staff, and room

fix the pool

parking was convenient.

loved our bathroom- updated and so clean and we loved your pool

breakfast was good

handicap parking is on opposite side of building from handicap room

breakfast was basic. coffee was ok. rather have good coffee

beautiful new facility. comfortable room. nice breakfast.

the breakfast friday morning was great! the weekend was disappointing because not out on time!

the staff was friendly and amenities such as pool and gym were available

of the grand rapids skyline from the gym would have been nice, but can’t complain too much about that

the accommodation had a laundry

is so convenient, and we don't need a lot of amenities, just a reliable, safe, clean place with wifi for a reasonable price

wifi was weak

parking

from the genuinely friendly staff to them having tractor trailer parking to such a clean, quiet,comfortable place to the laundry facilities that

awesome breakfast, eggs

pool, hot tub are beautiful

limited breakfast selection

laundry facilities was not able to use

hmmm, i'd have to say that i had to check out, go home, make my own breakfast , and clean my own room

restaurant within the hotel and the pool for the kids

very dirty rooms, including bugs. pool was small and cold.

i really liked the lounge area, with the breakfast service (had to pay) but you order off a menu

great location for our purpose. sparse seating. pool available

don’t like not being able to get a breakfast because i have to leave before they serve

breakfast and pool

breakfast and pool

breakfast is good and if you’re looking for a nice quiet place this is a good inn

indoor pool and free breakfast were great little surprises

staff was very friendly, easy to find, ev charger was the main reason we booked our stay.

best ever young lady at the reception, helpful and absolutely friendly, well equipped with guest laundry and nice pool area indian restaurant is very good for

the pool looked

areas not so clean, the smell of gas in front lobby and around the laundry room doesn't look like the pics on the site needs updated

nice pool and hot tub, very relaxing.

loved the hot tub & pool! great customer service!

location was excellent, staff helpful. nice gym facility and loved the evening reception

i had issues with ordering room service and was a longer wait then they said but things happen but they sure made it right

the included breakfast was so much better than a standard continental breakfast, and the pool area was beautiful

water fountain inside the gym. water fountain outside of gym didn t work

breakfast was delicious and had tons of options, pool and hot tub area was wonderful, staff was friendly and helpful

so many choices and the kids loved making their own waffles

the tables in the breakfast area are not very steady.

the breakfast looked wonderful, too, although we did not eat

great room with plenty of space. loved the kitchenette. bright clean bathroom. good breakfast.

breakfast was good. rooms were spacious.

the breakfast was great. and staff was helpful. a lift ride to venue.

the hotel was beautiful, clean, and updated. the pool and hot tub were clean.

also, i thought there was a shuttle service

rooms was good size and clean good breakfast decent pool parking garage

a lack furniture with drawers to hold clothes. swimming pool..cold water..should be warmer

it offers a roof top bar for guests only, perfect

our stay was amazing. the hotel is clean and pleasant. nice pool and amazing rooms.

that they are functioning 24 hours, so you can check in anytime and have a snack at the snack bar at any time

only complaint was not enough seating in the pool area.

no jacuzzi in the pool area.

spa is closed sundays and mondays and the pool was broken

the spa wasn't open.

every thing, i wish the spa was open.

totally bummed out the kids as they woke up early to go swimming before we checked out and couldn t

did realize it was such a long walk to the devos place. not a very enticing kids menu.

had a good breakfast in the morning

the ability to have dining within the hotel, the swimming pool and the hot tub.

staff; great location (you can walk anywhere in gr from here); free & safe parking; wonderful breakfast

friendly desk staff; great location (you can walk anywhere in gr from here); free & safe parking; wonderful breakfast (+) free parking/shuttle downtown (-)got super busy during the 4th of july festivities because they open their parking lot for paid parking (+)the location is perfect walking downtown. we love the large parking lot on the property as well. (+) the location is great for us with parking included (+) free parking and very clean (+)location was perfect for downtown walking with plenty of parking. (+)location from highway, van andel arena and the free parking. (+) loved being right downtown and free parking (+)location and free parking

was walking distance to the concert at van andel arena, onsite restaurant and bar with happy hour

pool was very cold

i didn’t like the breakfast

ud83dude06the pool could be bigger.

we did not have breakfast, but the bar was wonderful late night and even was able to get fries!

we enjoy the pool and work out rooms

lobby bar staff to busy to serve anyone

had an amazing time. will be staying again. indoor pool was fantastic.

room service was very slow.

friendly staff. location. pool/hot tub

well-maintained, great location, great bar and restaurant on site

the bar had a great happy hour

the bar area looks cool but haven’t tried it out

need an ice machine on each floor instead of having to go to the bar to get ice.

they had just opened up the bar and they made a drink that seemed like they had been doing it for years

onsite bar and restaurant were a great option

bar was not something we expected and we ended up coming back to our hotel to enjoy the music and

and the food at the bar was wonderful, had the shrimp and meatballs

we live in nyc so we had no problem walking to restaurants and bars on the other side of the river

super nice bar by the lobby with really good food

location, cleanliness, great food and a bar downstairs, great staff!

indoor pool

very nice great amenities great breakfast !!

convenient location. clean, amenities, breakfast. staff was superior

only issue: the indoor pool was cold, in march

very nice !! big room, nice pool and great breakfast!!

there because they said they had restaurant bar and pool there got there all 3 were closed very unhappy with our stay

the bar and the staff were excellent

the bistro) was good although highly priced, swimming pool is ok, gym is tiny but ok, parking and location are great

the parking lot of complicated to get to. there was just a shower, no bathtub for the kids.

found a dirty wet washcloth and used bar of soap in our shower.

there was no pool for the kids to swim.

had issues getting conjoined rooms (we have kids)

was a quick getaway for my wife and i without our kids

easy drive to golf tournament

all areas of the hotel were exceptionally clean, even the laundry and pool area

liked that we did not have to go through the lobby to get to the pool

i like the gym, but i think needs some new machines

pool and gym closed of course, as they should have been due to covid-19.

pool looked very dirty

however there were torn apart abandoned cars dumped in an empty, out of use parking lot next door which was weird

construction and everything is half finished with construction supplies and nails in the parking

see above-no view from balcony, just parking lot and pavement everywhere you look!

breakfast was excellent

room was nice the people were friendly the staff kept it clean the pool at the top was fun the games were cool and the ac worked really

comfortable bed. breakfast. location in proximity to highway.

pool area was crowded

it's clean and it's got free small breakfast

breakfast was kinda

i went to a gym to shower instead before work, losing more time of the room i paid for than i wanted

don't like the breakfast it's only muffins there's never no coffee the orange juice and apple juice is always

lots of people hanging out in the parking lot around vehicles and there were dogs barking all night

there were bums and prostitutes just hanging around parking lot and doors

parking lot was not plowed for deep snow.

they also helped me with an early check in which was greatly appreciated

the spa tub

the king size spa tub room

there is even a sports bar across the parking lot

there's a laundry facility on st as well as a pool and spa

there's a laundry facility on st as well as a pool and spa

the pool was well taken care of and the hotel was easy to find and had lots of great places to relax

really enjoyed the pool and bar area. breakfast was very good but on the expensive side.

shopping centers and resturants, great free breakfast, coffee well supplied in lobby, nice little kitchen with room and all utensils included

some of the kitchen supplies were not in the room as when i stayed here before.

i did notice some sticky residue on part of the table int he kitchen area.

close to resturants and stores. has a kitchen and living area in the room.

the kitchen was incredible! the staff was super friendly.

breakfast was great and the hotel and room was very clean. loved the location

clean and nicely decorated. professional staff and good free breakfast!

the manager and staff are so friendly! the room was clean and beautiful. my boys loved the pool!

clean pool, easy access from road. staff was really nice.

was right and close to holland tulip festival and a planet fitness

it was cold and the heater took all night to warm it up. no laundry room.

this motel has only one laundry machine and was not working

helpful staff, wonderful comfy bed, breakfast included plenty of choices besides the usual carbs

the swimming pool is small, there’s no floating or swimming vest for kids

didn’t like that there where kids wondering around unsupervised in the hall way when i was on my way to breakfast

the pool looked nice even though we didnt utilize it

the breakfast was kinda gross for the adults and kids

breakfast was mid

beautiful place! great breakfast!

was basic … the waffles & coffee were the best part … small pool but the kids enjoyed it … staff was super

the hotel also has a fitness center and indoor pool available to guests

clean. breakfast good.

pool closed

no swimming pool indoors

property was in a great location, had plenty of parking spaces, great breakfast options

beds were hard, the water was barely warm, found a drug needle on the ground in laundry room, breakfast was almost non existent and some of the staff were rude

with kitchenette was a plus

late check out

no shuttle

there is a planet fitness nearby, so if you have a membership, that is a place you can go and work out

i needed a shuttle to the airport very early(5:30am) outside of the free shuttle hours, and they were quick to

the free shuttle to/from the airport

didn't have breakfast.

there was service at the bar with a limited but

no free breakfast, arrive at 1pm and had to wait 2 hours to check in

they never said anything got my kids ready to go and found a note on the door to the pool

restaurant and bar onsite. shuttle to and from airport.

renting the dishes, kitchen items, etc was very helpful

clean, nice little kitchenette, plenty of storage space, comfortable, good lighting in bathroom

desk for a few minutes when checking in and checking out, did not realize it came with a whole kitchenette that was not

the bed was very comfy, full kitchen as this place caters to extended stay

brand new construction, nice gym room

because we stayed four days, we got tired of eating out, so it was great having the kitchen and buying healthy groceries instead

the pool and laundry room were closed due to renovations.

my in-laws were able to take a shuttle straight from the airport to the hotel while we were still traveling

rooms feel large , kitchen

the staff was polite & breakfast was good

the guest laundry room was a wreck mainly because there was no trash can for the laundry room

we liked the friendly staff, the pool area and gym, the room was clean, heated pool that works

the breakfast, was kinda disappointing

our room was incredibly clean, the staff was extremely friendly, and the pool area was immaculately clean

i just like the hotel and it's have a pool

have the pool & hot tub to use & have good night sleep

typical hotel hot breakfast but it was good, pool, laundry, typical size rooms, hot coffee in the lobby

breakfast hours on saturday/sunday should start earlier. starting at 630 am would be better

the girls liked the pool and breakfast.

was pleasantly surprised to have dinner there, i knew i would have free breakfast, but it was great to have free dinner

the pool was over crowded and was not heated as it was stated to be.

breakfast was good and the facility was very nice looking

said continental breakfast but was a hot breakfast

it was absolutely beautiful the lobby. was great pool table swimming it is worth the stay

boiled eggs in the breakfast box were incredibly weird

didn’t like the breakfast at all

they had free breakfast

clean and nicely decorated hotel, very helpful staff, convenient location. nice gym!

forced to enter through grimy carpeted end hallway on side of building with over half of hotel parking lot blocked off

construction being done but not noted when i booked. very limited parking.

there was a million kids running around and it was very noisy

or fridge someone got room for some teenagers i was harrassed because they assumed they were my kids and they were not

to the airport, terrific airport shuttle service

airport shuttle

it was old, not clean and we were kept all night by loud people and small kids all night long

no longer do breakfast,, all though advertised, a little discouraging , we were counting on hot breakfast

breakfast

people shouting out in the parking lot ,in the hall ways ,slamming doors

breakfast ended too soon

lots of action in parking lot i did sleep well, stayed on second

the laundry room was nice

laundry takes only quarters but no change machine on site and front desk does not make change

the fitness room had a strong mold and mildew smell

thwy served a hot breakfast and a light dinner

laundry service, it seemed more like a long stay for subsidized living than a hotel

breakfast b so good the rooms clean n smell so fresh n the beds r soo comfortable i recommend u

nice clean new hotel. great breakfast amongst free breakfast hotels

the room was very clean and breakfast is definitely a plus!

no coffee in the lobby at 4am for shuttle guests

breakfast was hot, fresh and delicious

flight arrived about 1:30am and the shuttle was not available

for breakfast there could have been some protein. location was very nice.

really enjoyed pool hot tube breakfast and location. great place to be.

room by the pool niçe staff clean just a great place to stay

location, staff is friendly, recently remodeled, the pool and hot tub are nice too!

the pool and hot tub were both clean the room was nice my kids and husband had a blast.

hotel was perfect, the number of kids at the kickback, pool and breakfast was crazy but understandable seeing that it was new years

thought the pool was small for the amount of people swimming

pool was great and so was breakfast and night time food

clean rooms, friendly staff, great pool (althought extremely busy) breakfast is also hot and wonderful

only thing i think would improve the bathroom is a grab bar on it least one end the tub

no pet fee is a bonus as most area

person that runs the shuttle seems to be a problem

pool should stay open for adults later

there's a nice fitness room and a smallish indoor swimming pool

kitchenette & bathroom are spacious and well appointed

was stuff everywhere in the lobby looked like a renovation was going on thru out the hotel it was kids running up and down the hallway all night long and my shower needed 2 doors to keep water off

the spa was out of service one day, as was the only ice machine

excellent choice of healthy breakfast.

i loved the warm feeling (fireplace) of the lobby. i also loved the complimentary breakfast.

there even a spa if i've is so inclined

our room was above the laundry and was very annoying at times.

balcony overlooking the indoor pool was unexpected but an amazing surprise for my kids and i

friendly staff, plenty of parking, and an excellent breakfast

is a great place to stay with kids or team events

very nice hotel! pool was nice as well as the games available for kids/adults to play!

the pool area was super nice! kids loved it

convenient location and great breakfast, friendly staff.

a 9 feet deep pool

they kept my kids life jackets i accidentally left in the closet.

was very friendly, rooms are clean, breakfast has a big selection, the beds were comfortable and just off the freeway, but you dont

pool

the pool.. free breakfest

i love the spa tube it was very comfortable and fit two people!

one lady was working the front desk and the kitchen

friendly service, breakfast restocked as needed, clean surroundings.

we didn't stay for breakfast due to flight time

the pictures reflected a jacuzzi in the pool room, however upon arrival there was no jacuzzi

the location, the room, the pool it was all beautiful

better option for breakfast

continental breakfast.

great staff, clean, great breakfast

the swimming pool was too small.

that we weren't able to use the pool.

the breakfast was great.

for the airport before breakfast was served

did say that they had a shuttle to the gerald r

just outdoor pool and hot tub. got to at least have hot tub going during off-season!

the gym and pool are ideal for all the visitors and the cleanliness in the room and the dinning room

only bummer is outdoor pool and hot tub

good size room with well equipped kitchen and the staff were very helpful and accommodating

amenities in the kitchen. comfortable bed. nice shower

it place hotel and nice place to stay if u have a family nice pool jacuzzi steam room workout center surrounded by good food places in

i got a late check out and breakfast vouchers and spoke to staff that morning

they supplied a shuttle to the airport

shuttle service and personnel were excellent

it was a lot bigger than i expected! restaurant with bar on site.

staff was exceptionally friendly- even at 5am. super clean and breakfast was awesome.

the pool is very tiny. weren't able to swim because 10 people in the pool was crowded

no yogurt at breakfast

pool was a little small but that's it.

pool was cold and very small which was the main reason we got the room but when we had the pool to

was clean quiet breakfast was not breakfast due to covid but they still had fruits, juice, cereal, etc

that pool was only open until 1100pm.

fitness room

the room was large and comfortable. very clean. the breakfast was one if the better

vegetarian options at breakfast- need recycle baskets in the rooms and through out the

breakfast not good. room is either too cold or too warm.

tv channels leave alot to be desired need more choices. pool area was chilly

the cleanliness and the breakfast was awesome. the staff was also very friendly

she ran the desk and kept breakfast running smoothly when the breakfast person was not there

breakfast is good! there’s a microwave and mini-fridge in the room

the breakfast food didn’t agree with me at all. and i was sick later in the morning

nice large room! great pool/hot tub. delicious full breakfast included! comfortable beds.

hot tub and swimming pool also there breakfast.

the pool area seemed a little small.

clean, comfortable, friendly staff, good breakfast well stocked.

very friendly staff, great breakfast, newer facility, very clean, state of the art, lobby opened all night with coffee, ice

location. breakfast.

breakfast was great!

very friendly staff, very clean facilities, breakfast was wonderful!

the breakfast was good

fitness center was very nicely equipped

the staff were very nice and the rooms were great. loved the kitchenette.

i was almost late for breakfast and there wasnt much left

great location and the staff was great. the hotel was very clean and had great breakfast options

very clean, kitchen was stocked with everything we needed. shower amazing.

pool atmosphere is a bit institutional

clean.well located.swimming pool is nice. small but good gym.

the pool and workout areas were nice

the gym was very small - that s my only complaint

the outdoor grounds could be better maintained with snow and ice on walks and parking lot.

this place was spotless and the staff was awesome, the gym is also great.

stayed during the middle of the week and by 8am each morning the breakfast was slim pickings, and the coffee was empty both mornings, but we made it work

staff was very friendly, the breakfast was great, and the room was real clean, and the price was great too

food prepared to go around for the large number of people staying and seating was limited for breakfast dining

pool area was small and no hot tub.

pool was the main attraction for us and it was so cold the kids couldn't swim very long

they were going to give us a queen with a sofa bed but since we have 4 kids that would not be enough sleeping space

breakfast was very good. having bar area for evenings was very nice feature.

time to visit pool area, but did not see a whirlpool from view outside, whirlpools are great, but understand

i appreciated the late check out - very accommodating

with only one pool it can become extremely loud and over crowded

the full kitchen

cleanliness, amenities in the room, good breakfast options, very friendly, helpful staff

limited seating during breakfast

i think the only thing that i personally didn't like was not making it to check out the pool

the swimming pool water was too cold, uncomfortable to stay in and enjoy.

was a large group of boys in the pool area and they were not being supervised

cleanliness, and efficiency kitchen were nice

pool was very nice and well maintained

there's an indoor pool

they offered a really nice breakfast for five dollars

gym is in an old kitchen and the breakfast is not fresh

pillows were great. kids sundae bar was wonderful!!

i also liked the assortment of breakfast items

gym is in an old kitchen and the breakfast is not fresh

breakfast location

clean, beautiful hotel. helpful, friendly staff. great breakfast. perfect location!!

but everything was amazing, breakfast was a bit cheap but it's expected with the price of the hotel

the staff we encountered were friendly yet professional, the facilities were new and clean, the breakfast was complete and delicious and the location couldn't have been better

accessible i called 9 local major hotel chain hotels and not one had a working wheelchair pool lift

room was very clean, comfortable and came with a fully equipped kitchenette

a lot of people outside in the parking lot doing stuff not sure what

there were no greeting cards in our room with hotel information/ wifi passwords or important phone numbers

plenty of parking close to entrance

i really liked taylor she was a great help and the laundry room was very clean

the bed was really confy and was allowed early check in and late check out

cleanliness, staff, breakfast, swimming pool

hotel was very clean and breakfast was really good!

we were able to park our truck there at low cost while we took a weekend

queue for breakfast and all the food items were not refilled quickly, based on number of guest kitchen staff

people running up over our room! the pool was cold but the hot tub was nice.

free breakfast, great pool ! excellent service !

hot tub with the pool.

also a nice breakfast place within a few blocks

we missed the hotel breakfast, from 6-9 am.

the breakfast was great . the bed was comfortable

the pool has been broke for over a year. fix it

maybe warmer water in the pool

friendly, helpful staff. excellent breakfast

didn't stay for breakfast as we had a 10

the free breakfast was better than most, the staff was very friendly.

i like this motel it is nice and they have breakfast and a pool

was very clean, breakfast was nice

i like this motel it is nice and they have breakfast and a pool

didn't use the pool area was clean and convenient as well as breakfast area clean and convenient

good breakfast. very helpful staff.

breakfast could of had a little more variety but it was good, eggs & waffles

location was good, breakfast was more than we needed, room was clean and bright- not dark!

close to the tanger outlet and the gun lake casino

breakfast is just ok. coffee could be better at breakfast and in the room.

the breakfast, especially the eggs and sausage was terrific

breakfast was a little lacking, not enough variety of fruit, no breakfast sandwich option and not

free breakfast is nice, too

staff pool cleanliness

pool area can use some updating