great room with plenty of space. loved the kitchenette. bright clean bathroom. good breakfast.

it has a kitchen refrigerator microwave

everything. need was comfortable, love the kitchen and huge room. very quiet and friendly staff.

so many choices and the kids loved making their own waffles

fitness facility and rooms were a nice size

late check out and breakfast is always excellent

accessible, nice pool, laundry room available and breakfast items all individually wrapped for covid precaution

i could not use the free breakfast, because it started at 6 and i had to be to work at 6.

the breakfast was just like being home

ladies at the checkin desk were extremely helpful about laundry services, parking and recommendations for our evening meal

the hotel has a nice work out room + pool

we never got to use the shuttle service because they didn't communicate the availability correctly

breakfast was very good and our location was within 10 minutes of our event

in bathroom and kitchen was sticky and dirty

it looked like the fitness area was clean and offered a number of different workout options

i wish there was a hot tub not just a pool

friendly staff great breakfast. nice pool area.

the hotel had a great breakfast too

the shuttle was 30 minutes late.

the pool was freezing and there were never towels at at the pool

it was quiet, clean, good location, and the breakfast was very good

list shuttles and when we arrived the sign said no shuttle service to the airport

location, cleanliness, friendly staff, breakfast

airport shuttle was vital to me, it was free and the driver was very punctual

quiet, hot tub, breakfast, bed.

people and crying kids all night long until 1am, smelled like weed, elevator sounded like it was going to break and

no brekfast no pool no gym

the room was very comfortable and clean. the pool was nice as well.

it was a lot bigger than i expected! restaurant with bar on site.

took a while for the staff to bring pool towels.

the gym is pretty run down and the push/pull side of the multi-station machine is essentially broken

night and early morning, found out as we were leaving, we were a couple of doors down from the laundry room on the 2nd floor

laundry costed $10

room with kitchen, no silverware, pots, can opener, or dishes

hot breakfast

pool

was very friendly, rooms are clean, breakfast has a big selection, the beds were comfortable and just off the freeway, but you dont

friendly staff, nice pool, and a decent selection for breakfast

breakfast was good

staff at the front desk is super kind and helpful, the rooms are very clean, the pool has an *actual* deep end unlike most that are only 5ft deep

it was very convenient for us and the kids

pool is inside/outside, and even in cold and snow we were able to swim outside

wouldn't stop running- way too many kids(spring break-not a ding on the hotel) hotel was amazing

complimentary hot breakfast with many options

friendly staff, great pool facilities

no pet fee is a bonus as most area

the fitness room had a strong mold and mildew smell

very clean and the breakfast was amazing.

pool is awesome, rooms modern and clean , breakfast awesome

early breakfast hours, size of room/bathroom. pool.

i woke up early to get breakfast

the laundry room was nice

it was old, not clean and we were kept all night by loud people and small kids all night long

there are no amenities for kids, not family-friendly

there was a million kids running around and it was very noisy

airport shuttle

was 30+ soccer kids and parents

construction being done but not noted when i booked. very limited parking.

no food or breakfast or even coffee

i wish breakfast was included in the stay, but not a huge issue.

gym equipment

not not we did not like it the hotel but a complementary cup of coffee or a contential breakfast has always been included at the other hotel chains we have stayed

big suite, comfy bed, great breakfast, wonderful staff

hot breakfast

the location, the room, the pool it was all beautiful

we used the gym and pool

better option for breakfast

rooms feel large , kitchen

coffee/breakfast setup was perfect

room was great, the pool was clean and the staff was friendly and knowledgeable about things to see and do in the area

best pool ever clean and very family friendly

we liked the kitchenette area

pool and breakfast selection was big.

good selection of items for breakfast, and food was good

our go to place everytime we visit grand rapids. clean, spacious, great staff, nice breakfast.

shuttle service was great

the breakfast was excellent

lampshade had writing of the words love on the inside stains on the ceiling there was puke by a laundry bin just outside he elevator

the breakfast, was kinda disappointing

we got dressed had breakfast which was still provided and was informed that it may be until monday when power could be

the security, their attention, the parking space, the pool, the all place was so nice and close to great places to share with my baby boy

there was not much to the breakfast but it was ok. the staff was exceptional.

that we didn't have time to take a dip in the very nice pool.

free parking - clean room - free breakfast - staff was kind enough to let me check in early - room decor - close to the

clean!!! very nice breakfast choices.

the eggs and sausage at breakfast weren’t the greatest.

no pool, no gym, no breakfast due to covid

breakfast was mid

breakfast was excellent, with great coffee, a fine selection of food items, and a spacious dining

other rude guest with lots of kids that kept cutting in front of people in the breakfast line, dripping syrup all over the counter, and leaving their trash for the staff to clean

the hotel also has a fitness center and indoor pool available to guests

was basic … the waffles & coffee were the best part … small pool but the kids enjoyed it … staff was super

there is a planet fitness nearby, so if you have a membership, that is a place you can go and work out

i called the hotel to pick me up even it was not shuttle hour

i chose this facility due to 24 hour airport shuttle

very helpful and friendly staff, clean comfortable rooms, convenient airport shuttle.

no shuttle

the pool could be more children friendly maybe a slide or sprinklers

pool was open, and they do a breakfast bag in the morning

the pool cod have used some attention...

the rooms were huge, beds were comfortable, and breakfast was a bit above expected.

the pool is very cold. that will cause me to go to another hotel.

great location, nice room and good hot breakfast

location and quality of room and breakfast for the price

personal & breakfast

while the pool was open the hot tub was not.

the room above us was loud and running back and forth for hours at a time, the kids in the pool were rude and

it was clean, nice staff, quiet, comfortable beds, and i really enjoyed the gym

the gym was nice and useful as they had free weights, a peloton with a free trial account and

breakfast was very good. great location.

clean, nice employees and great breakfast

fireplace and the gym were nice

really enjoyed the pool and bar area. breakfast was very good but on the expensive side.

there was some gym equipment that was not working properly.

the pool closes at 12

a drink from the bar and i didn’t even taste the alcohol in it

the pool towels were more like gym towels

the pool was perfect size for my smaller kids and big alike and the hot tub was great for us adults

typical hotel hot breakfast but it was good, pool, laundry, typical size rooms, hot coffee in the lobby

staff were friendly. breakfast items were great.

the breakfast was so good and fresh

staff was beyond helpful and diligent about having all the breakfast amenities and care area stocked and full

it was cold and the heater took all night to warm it up. no laundry room.

this motel has only one laundry machine and was not working

i did notice some sticky residue on part of the table int he kitchen area.

some of the kitchen supplies were not in the room as when i stayed here before.

room was much larger than i thought it would be and had a it’s own kitchen!

close to resturants and stores. has a kitchen and living area in the room.

full kitchen

were ornamental; did not close so parking lot light streamed into our 1st floor room; we had to pin them together with hangars

location, size of the rooms, kitchen, cleanliness, staff

breakfast was great

room was big and free parking

loved the accommodations and pool! grilled several times in the week we stayed there.

no breakfast but there is a restaurant

except the guide function on the tv didn't work and you had to pay for breakfast

we paid to eat the continental breakfast on-site and the food was not great.

only 1 small bar of soap.

there would have been coffee and even a very light breakfast, even to people leaving very early

desk for a few minutes when checking in and checking out, did not realize it came with a whole kitchenette that was not

low cost, clean, updated, had kitchen facilities like sink, stove, fridge. comfortable bed.

clean and seemed new, security card tap to get in after hours, efficiency type room with mini kitchen, access to laundry and work out room

only part time staff. no hair dryer, full length mirror or dishes/utensils in kitchenette

renting the dishes, kitchen items, etc was very helpful

great pool and hot tub, felt very safe staying there, and the staff was awesome.

loved the pool and hot-tub

the hotel was beautiful, clean, and updated. the pool and hot tub were clean.

due to covid 19 the gym and pool area was closed and the limited free breakfast!

staff was rude and was told there was a shuttle to the van adrenal and got there and was told ‘not today’ got back to the hotel and

pool wasn't working which didn't affect us, but it was a game changer for some in our group

we were afraid there wouldn't be a breakfast because of covid but they have managed to work out a safe way to still serve a nice hot

only wish they would enforce the pool rules

nice clean room, safe area, very friendly and helpful staff, good breakfast.

breakfast is good

breakfast was not my favorite

pool is open via reservation which is so much better than just being closed (covid restrictions)

my family liked everything, the rooms, the location, the pool, and the friendly staff.

hot and plentiful the bed was comfortable, room spacious, the drawers and cupboards handy- the kitchen ,bbq area was superb

loved having a kitchen that i could heat and make my own oats, etc

good breakfast and pool locations

rooms, friendly staff, and the breakfast food was exceptional

the pool is too small and had entirely too much chlorine in it. no hot tub.

we had young kids with us and she went out of her way to make my children feel special over easter

loved the breakfast to go bags!

parking lot was in rough shape

the pool was nice and warm and the breakfast options were pretty extensive

staff was super friendly and the room was very nice parking was great and they even had free

no parking 4

loved our bathroom- updated and so clean and we loved your pool

we had a good time on our night out. nice clean pool, and rooms.

make sure you ask for a view. some rooms overlook the pool roof and your view is blocked.

areas not so clean, the smell of gas in front lobby and around the laundry room doesn't look like the pics on the site needs updated

requested a 2 hour early check in which was denied

accommodate early check in

the breakfast was really good, although i wish some of the breakfast items were labeled

breakfast was basic. coffee was ok. rather have good coffee

i missed the free breakfast

of the grand rapids skyline from the gym would have been nice, but can’t complain too much about that

my daughter had an early morning gymnastics meet

front desk, chef at breakfast, room service delivered the best salmon at a reasonable price

breakfast in the morning was one of the best i've had at a hotel

i like how big e's sports bar is attached to the hotel

location was excellent, staff helpful. nice gym facility and loved the evening reception

the sports bar was excellent

gym and great view of downtown grand rapids

breakfast was fantastic, the bed was comfortable and there is laundry for the guests

only complaint was not enough seating in the pool area.

our stay was amazing. the hotel is clean and pleasant. nice pool and amazing rooms.

the breakfast was good for a hotel breakfast and the location was amazing for events downtown.

but the people who greeted us, served our bar drinks and handle the breakfast buffet were fantastic

breakfast options, comfortable beds, room size

great location, clean, comfortable and good breakfast.

the pool was cold. short stay. should have asked for it to be heated ahead of time.

breakfast was amazing

the bar had a great happy hour

they had just opened up the bar and they made a drink that seemed like they had been doing it for years

onsite bar and restaurant were a great option

need an ice machine on each floor instead of having to go to the bar to get ice.

we loved the location and the bar in the lobby. everyone was very friendly and helpful

tight parking in the first building

i like that there is a restaurant located in the parking lot. that is convenient.

is so convenient, and we don't need a lot of amenities, just a reliable, safe, clean place with wifi for a reasonable price

from the rooms to the parking lot, to the pool, this place is always spotless

from the genuinely friendly staff to them having tractor trailer parking to such a clean, quiet,comfortable place to the laundry facilities that

the room and near full kitchen was an unexpected bonus

pool was a bit too cold

having a kitchen to set up my coffee stuff was so much better than hoping i didn't damage a

staff at the desk great hot breakfast included convenience of location pool

very nice !! big room, nice pool and great breakfast!!

totally bummed out the kids as they woke up early to go swimming before we checked out and couldn t

kids everywhere

there was kids running up and down the hall screaming

pool, fitness center, and room service were not available, yet i still paid the same price as usual

we ordered room service for breakfast and it was delicious

bar was not something we expected and we ended up coming back to our hotel to enjoy the music and

we live in nyc so we had no problem walking to restaurants and bars on the other side of the river

super nice bar by the lobby with really good food

nicely updated hotel and rooms, great bar area, fantastic location.

and the food at the bar was wonderful, had the shrimp and meatballs

no microwave or room service

not much in terms of getting a quick snack or room service

lobby bar staff to busy to serve anyone

didn t like that wasn t able to fully access all the rest of the services such as the pool but i understand under the coronavirus

and maybe a little bigger room service menu

there was no pool for the kids to swim.

had issues getting conjoined rooms (we have kids)

was a quick getaway for my wife and i without our kids

they were able to accommodate me for an early check in as well as a late check out and where overall just very

the wait staff at the restaurant and bar were absolutely delightful!

bar/restaurant was amazing, staff was all very nive and accomodating especially when we needed a late check out for a dr appt

the bar and the staff were excellent

the parking lot of complicated to get to. there was just a shower, no bathtub for the kids.

friendly desk staff; great location (you can walk anywhere in gr from here); free & safe parking; wonderful breakfast (+) free parking/shuttle downtown (-)got super busy during the 4th of july festivities because they open their parking lot for paid parking (+)the location is perfect walking downtown. we love the large parking lot on the property as well. (+) the location is great for us with parking included (+) free parking and very clean (+)location was perfect for downtown walking with plenty of parking. (+)location from highway, van andel arena and the free parking. (+) loved being right downtown and free parking (+)location and free parking

was walking distance to the concert at van andel arena, onsite restaurant and bar with happy hour

friendly, clean, modern, shuttle to downtown, restaurant in the hotel for breakfast, room service, maintained really

very good breakfast!

loved the pool and hot tub! super comfortable and clean! so walkable to everything!

nice and quiet till all the loud drunk golfers arrive

great food,both dinner and breakfast meals

the staff at the bar was nice

breakfast was fine.

breakfast was mid

- clean, comfortable, pool, fitness center, complimentary breakfast, friendly staff, airport

there were no greeting cards in our room with hotel information/ wifi passwords or important phone numbers

the continental breakfast was one of the best, and even the shuttle to the airport at 6;15am was pleasant

very clean, rooms spacious, beds comfortable. nice continental breakfast.

breakfast was a grab and go

very clean & friendly staff. swimming pool!

also, staying with kids, it could have used a vacuum

i asked for early check in and late check out and got it with no problem

we took full advantage of the on-site laundry facilities, washing all ten days’ worth of clothes so we could come home and unpack right

late check out not available and due to flight delays arrived a little before 2am

breakfast was good pool was great

no do not disturb sign or laundry bag,nothing for breakfast!

awesome breakfast, eggs

really enjoyed pool and hot tub. breakfast was good and enjoyed the fruit infused water.

the breakfast when we had it was very good, the staff who ran it, were so gracious and always very

no pool and no hot tub or no exercise room

breakfast and pool

breakfast could be better but the hotel is clean and in a quiet location.

good selection of breakfast items, all freshly made.

indoor pool and free breakfast were great little surprises

great location for our purpose. sparse seating. pool available

the pool was definitely too cool for me personally- would have enjoyed a hot tub option

clean, updated, friendly staff, great outdoor space, the bar has good food at decent prices.

well maintained, friendly staff, excellent included breakfast.

breakfast was not free

they also helped me with an early check in which was greatly appreciated

the spa tub

the king size spa tub room

continental breakfast was out of this world! peaceful, accommodating, and friendly.

see above-no view from balcony, just parking lot and pavement everywhere you look!

nice that they provided real breakfast

good location , breakfast was good , clean and friendly staff

there was no marked parking, and there was

have access to a gym [some equipment broken or not secured properly), a pool and an

breakfast clean and pool

parking lot very slippery, police in the parking lot made a person wonder if the right choice made

nice breakfast nice staff

i went to a gym to shower instead before work, losing more time of the room i paid for than i wanted

did not use pool or fitness center

the pool wasn’t up and we weren’t informed.

breakfast was delicious

the pot holes in the parking lot and the pool not being open.

breakfast

pool and hot tub

very clean and well run. great free breakfast. staff were great.

bummed the pool was closed due to covid

kids loved the pool

the breakfast was tasty and we enjoyed the clean pool and hot tub

i appreciated the breakfast in the morning and how cleaning all the stations were

helpfulness of staff, the cleanliness of the hotel shared spaces and our room, the complimentary breakfast choices, and accommodation to stay open a little past 930 for us late arrivals, the

clean and comfortable! wonderful breakfast. very friendly staff. conveniently located.

breakfast location

biscuits and delicious coffee at breakfast

breakfast ended too soon

wifi, phone, key to doors, nothing

wasn't coffee available during the last 20 minutes of the designated 'free continental breakfast' time slot

breakfast

location was close to where i needed to be

it was supposed to include breakfast but they only had coffee

the music from the bar downstairs is loud as others have said, but that didn t bother us

the bar offered a good drink selection,and 18 taps

loved the historic building, the bar downstairs, and the comfortable beds.

the bartenders at the wedding were actually staff from the winter inn, and they were so nice to let me

the pool, fire pit, grills and laundry are a plus

i think the only thing that i personally didn't like was not making it to check out the pool

the full kitchen

i loved the small kitchen and the bathroom

breakfast hours for the weekend 7:30-10:30 were later and we missed out.

the beds were very comfortable and the breakfast and coffee were really

that pool was only open until 1100pm.

bedding is awesome, breakfast terrific.

breakfast was hot and delicious

vegetarian options at breakfast- need recycle baskets in the rooms and through out the

staff at breakfast

staff, cleanliness and hot breakfast all exceeded our expectations.

very friendly staff, great breakfast, newer facility, very clean, state of the art, lobby opened all night with coffee, ice

breakfast had lots of great options

the breakfast could have been better

i was almost late for breakfast and there wasnt much left

the bed was comfortable, the desk expansive, and the storage closet in the kitchen was a welcome

the free breakfast and kitchenette

everything but breakfast.

great location and the staff was great. the hotel was very clean and had great breakfast options

main pool was cold

i also liked the assortment of breakfast items

4 different pools, great breakfast, kids ate free. water park for kids

we had a little family get together (our kids are too young for wolf lodge) and we couldn't have been happier

area for kids was great

we were on the 1st floor, right by the pool

gym looked nice

here was top notch: the staff, room, breakfast, wifi, pool

children enjoyed the pool & adults the hot tub

here was top notch: the staff, room, breakfast, wifi, pool

pool was the main attraction for us and it was so cold the kids couldn't swim very long

layout was nice, good breakfast area. clean pool and gym. nice generous sized rooms.

breakfast was very good

breakfast was very good. having bar area for evenings was very nice feature.

breakfast was a little

should have trays in the breakfast area

i like this motel it is nice and they have breakfast and a pool

the staff, room and breakfast were amazing

super clean spacious room and amenities plus an excellent breakfast bar.

bed, pool and hot tub was nice, also liked having a microwave and larger size refrigerator in the room

it did not have a hot tub by the pool. the pool was small as well.

didn’t get to take advantage of the breakfast, but the staff were exceptional and kind

food prepared to go around for the large number of people staying and seating was limited for breakfast dining

i didn’t see the pool

great breakfast in the morning

bottom of the pool looked dirty

pool is literally freezing

a small kitchen area in our room with sink, dishwasher and hob - clean room with new furniture - plenty

cleanliness, and efficiency kitchen were nice

liked having a living room type space, a fully stocked kitchenette, and that there was a large table we could roll out and use for both dinner and games

breakfast had no extra's, but was ok our room had a loud, running toilet that they said they were

close to the highway and casino, which we went to after the reunion

breakfast is just ok. coffee could be better at breakfast and in the room.

location was good, breakfast was more than we needed, room was clean and bright- not dark!

breakfast wasn t that great