breakfast in the morning had a very nice variety of hot and cold items and the hot tub by the pool was super relaxing and clean

breakfast was great and the hotel and room was very clean. loved the location

clean and nicely decorated. professional staff and good free breakfast!

breakfast looked and smelled wonderful but i’m not much of a breakfast eater so i didn’t try

fantastic room. fantastic breakfast selection.

breakfast. could be better

staff is very nice and acomidating. we love the indoor pool.

location, staff is friendly, recently remodeled, the pool and hot tub are nice too!

the pool and hot tub were both clean the room was nice my kids and husband had a blast.

no breakfast.

breakfast was excellent! loved the adult only time for the pool and hot tub.

birthday party, they kept the cake in their personal freezer, they were flexible about our pool slot, and were even able to get us checked in a bit early when we arrived with all of our

we had two rooms one for my parents and one for us and the kids

parking

i can t comment about the breakfast or the pool as i never used them, but if you need a temporary home in an emergency, this

staff was exceptionally friendly- even at 5am. super clean and breakfast was awesome.

spacious rooms, walk in shower, clean, free parking, decent breakfast.

the complimentary breakfast and coffee were both very good

were very pleased with this hotel; it was very clean, the rooms were comfortable, and the breakfast was very good

the pool was pretty small

they were friendly and helpful even the breakfast staff were great

breakfast was good for what was offered

liked that it was stocked with all the kitchen essentials needed to cook with

the breakfast was great & the manager at the front desk was very polite and efficient.

breakfast was excellent

breakfast same as all comfort. close to our activities. clean carpet and clean room

nice pool and big room

nice large room! great pool/hot tub. delicious full breakfast included! comfortable beds.

very clean and comfortable. the pool was great.

swimming pool was open till 10pm for kids and till midnight for adults

friendly staff, clean room and common areas, hot breakfast

the cleanliness and the breakfast was awesome. the staff was also very friendly

tv channels leave alot to be desired need more choices. pool area was chilly

breakfast not good. room is either too cold or too warm.

the hotel was clean and the breakfast was delicious

breakfast was good… would prefer better hot food… had eggs… but they looked very wet.

food prepared to go around for the large number of people staying and seating was limited for breakfast dining

breakfast was very good

bed had a pool of urine in it.

friendly staff and great location, heated pool was nice!

great location for us due to traveling between all of our kids that are spread out on that side of michigan

layout was nice, good breakfast area. clean pool and gym. nice generous sized rooms.

the room was great the hallways was beautiful nice pool great food friendly staff.

there was no laundry facilities

they were going to give us a queen with a sofa bed but since we have 4 kids that would not be enough sleeping space

it smelled and the wifi didn't

at night, guys skateboarding & drinking in the parking lot around vehicles

well lit parking, staff was helpful and courteous

breakfast was listed on booking

was close to the expressway and it was updated and clean, breakfast was good-waffles and fruit

the pool wasn’t up and we weren’t informed.

the pot holes in the parking lot and the pool not being open.

we enjoyed the pool and that social distancing rules were being enforced.

room was nice the people were friendly the staff kept it clean the pool at the top was fun the games were cool and the ac worked really

comfortable bed. breakfast. location in proximity to highway.

nice breakfast nice staff

room was very comfy, with super big twin beds, to my surprise breakfast was included

they are dog friendly and have free parking

have access to a gym [some equipment broken or not secured properly), a pool and an

don't like the breakfast it's only muffins there's never no coffee the orange juice and apple juice is always

booked a king room, along with what was listed as a full kitchen by booking

bottom of the pool looked dirty

a small kitchen area in our room with sink, dishwasher and hob - clean room with new furniture - plenty

pool was kind of cold and there was hunks of hair in the pool area like it doesn’t get cleaned

was a large group of boys in the pool area and they were not being supervised

pool looked very dirty

pool was clean, though it needs some air flow

staff was friendly, parking options were good, and the location is close to food, gas, and other necessities

it had free breakfast and. pool

pool closed

they also helped me with an early check in which was greatly appreciated

the spa tub

the king size spa tub room

there was water on the floor from other guests going directly from the pool to the elevators

breakfast was excellent different variety

fitness room

pool & hot tub are exceptionally ckean

of the building facing i-131 --- don't mind the interstate view really, but the backside of the pool room wasn't great

laundry

breakfast selections were limited

the bed was comfortable, the desk expansive, and the storage closet in the kitchen was a welcome

the kitchen area in the room had everything that we needed and more

are terrible kicked me and my kids out call police on us we where the 1 hour they said it’s because it was more than 4 of us we

location. breakfast.

the breakfast was good

very friendly staff, very clean facilities, breakfast was wonderful!

staff at breakfast

staff, cleanliness and hot breakfast all exceeded our expectations.

free parking/shuttle downtown

room service

i called room service and they took care of it right away

also, the pool is a bit small

very good breakfast!

there was no pool for the kids to swim.

had issues getting conjoined rooms (we have kids)

was a quick getaway for my wife and i without our kids

the parking lot of complicated to get to. there was just a shower, no bathtub for the kids.

the bar and the staff were excellent

parking fee, bar hours (closed after concert and would have like to have one drink to settle after concert at

no breakfast for my kids unless i pay

found a dirty wet washcloth and used bar of soap in our shower.

super nice bar by the lobby with really good food

nicely updated hotel and rooms, great bar area, fantastic location.

i had the best margherita of my life, truly, at the bar right after i checked in

location, cleanliness, great food and a bar downstairs, great staff!

and the food at the bar was wonderful, had the shrimp and meatballs

service in hotel bar was non existent

skywalk to arena and fitness/spa

swimming pool was well maintained with nice clean deck and sitting areas

not much in terms of getting a quick snack or room service

the pool was shallower then i expected but was still very relaxing!

loved this room, good size with a kitchen and sitting area at a great price and close to everything we were looking for

breakfast was good

convenient location. clean, amenities, breakfast. staff was superior

gym

delicious breakfast, especially enjoyable on the patio

kids everywhere

we had our kids with us the first night

loved the band that played in the lobby bar area

ordered room service for 1 adult and 3 kids and it cost $105 plus tip for

i was surprised by how expensive the hotel bar was.

didn’t include breakfast with the rate but that wasn’t a big deal as they do have a little bar and serve food

there was a wedding next door and the crowd at the bar made it hard to get service.

friendly staff and great food in the bar / lounge area!

we loved the location and the bar in the lobby. everyone was very friendly and helpful

the bar area looks cool but haven’t tried it out

pool was very cold

great location, clean, comfortable and good breakfast.

breakfast was an all that but a hotel room in the state i love i like the hotel is a beautiful

breakfast options, comfortable beds, room size

we enjoy the pool and work out rooms

was fantastic, the bed was comfortable and there is laundry for the guests

friendly staff, close to everything and great breakfast!

only complaint was not enough seating in the pool area.

rooftop bar needs to be open later than 11pm.

the roof top bar was awesome and the bartenders were fun and friendly

kids using there room as a jungle gym jumping etc

nothing was free we had to pay to eat an there was one person cooking something while the whole kitchen area was full of people wondering wtf

area for kids was great

they had a fun kids event, ice cream and movie night.

4 different pools, great breakfast, kids ate free. water park for kids

the pool was beautiful and clean and the breakfast was delicious

the breakfast, especially the eggs and sausage was terrific

breakfast was exactly what i expected.

the room was very comfortable and we really enjoyed the breakfast.

the pool was beautiful and clean and the breakfast was delicious

breakfast made to order with happy, talented chefs

awesome view, love the breakfast and pool

very nice bar and rooms

clean large rooms and beds and tv and bathrooms etc breakfast good nice swimming pool spa and gym

thought this would be offered or brought daily without calling) no one came for our room service items even after we left it outside the door

really is great fresh lots to choose from, pool and outside deck are nice and room was very clean and

not having access to hot tub or pool sucks but it's covid-19 so it is what it is.

also, i thought there was a shuttle service

due to covid 19 the gym and pool area was closed and the limited free breakfast!

slept in through breakfast because i didn't want to get out of bed

best ever young lady at the reception, helpful and absolutely friendly, well equipped with guest laundry and nice pool area indian restaurant is very good for

the pool looked

it sounds like a laundry room is near by which makes no sense being on the 6th floor

towels for the pool/ hot tub were

we had a good time on our night out. nice clean pool, and rooms.

the free breakfast was better than most, the staff was very friendly.

breakfast was good. it was quiet, and room was clean

i like this motel it is nice and they have breakfast and a pool

room was beautiful. breakfast had a nice variety.

breakfast was good hot and cold

pool was small.

here was top notch: the staff, room, breakfast, wifi, pool

went above and beyond to be sure we had breakfast before leaving at 5am for a flight

breakfast bar should be open later

the breakfast was great . the bed was comfortable

but the only problem i had is i thought that the hot tub was a little bit too hot but the pool could have been a little bit warmer my granddaughter's lips were blue so it was a little cold

good selection of breakfast items, all freshly made.

no pool and no hot tub or no exercise room

staff was very friendly, easy to find, ev charger was the main reason we booked our stay.

pool and breakfast

laundry room is terrible

laundry facilities was not able to use

pool, hot tub are beautiful

limited breakfast selection

our room was right across from laundry room. too loud all night :-(

laundry facilities were great

limited seating during breakfast

super clean facility and great breakfast as always. very friendly and helpful staff

good breakfast, endless coffee and tea

great breakfast buffet

breakfast is just ok. coffee could be better at breakfast and in the room.

breakfast could of had a little more variety but it was good, eggs & waffles

breakfast had no extra's, but was ok our room had a loud, running toilet that they said they were

close to the highway and casino, which we went to after the reunion

good breakfast. very helpful staff.

love the place! love the staff! super love the bar tender/breakfast girl!!

i wish they started breakfast at 6 am.

desk lady at check in was super sweet and friendly, pool was great, beds were super comfy and plenty of space in

nice staff, clean facility, great breakfast reasonably priced

the rooms were spacious, beds were comfy, staff was friendly, pool was clean.

the pool

pool atmosphere is a bit institutional

the outdoor grounds could be better maintained with snow and ice on walks and parking lot.

the pool and workout areas were nice

ghting seems dark and space could be more inviting)

breakfast breakfast could’ve been better scrambled eggs sausage bacon hashbrowns toast would’ve

the breakfast friday morning was great! the weekend was disappointing because not out on time!

beautiful, clean rooms. great breakfast area. friendly front desk staff .

breakfast was basic. coffee was ok. rather have good coffee

of the grand rapids skyline from the gym would have been nice, but can’t complain too much about that

staff was very friendly and the pool/jacuzzi was clean

pool

very quiet, pool was great staff was wonderful

was pleased to find the pool well maintained and the water was warm

parking lot was in rough shape

breakfast was good, location was convenient, staff was friendly, common areas and room was very

loved the breakfast to go bags!

the pool had a strong chemical smell so the kids couldnt swim

ability to log on to personal netflix account easily from the tv, pool was shallow so smaller kids could play without worries of going over into a

breakfast was wonderful, rooms are clean and smelled great, easy to get to, pool was fun for the kids

also having the laundry readily available

we stayed a total of 4 days and the mini kitchen with a full fridge, dishes and dishwasher were the cherry on top for my family of 4

felt the pool and hot tub area seemed dated- but thankful at least it was open and not crowded so we could

the studio sized accommodation had a full sized kitchen, wonderful and comfortable for 4 people in each studio

everything was great. location, staff, free breakfast, etc

location, near a regatta venue where i was competing, nice washer / dryer in basement by pool and gym, free to guests and they even provide laundry soap and fabric softener, friendly staff

absolutely love the pool area and walk out set up

competing, nice washer / dryer in basement by pool and gym, free to guests and they even provide laundry soap and fabric softener, friendly staff, delicious complementary breakfasts, very nice

location, near a regatta venue where i was competing, nice washer / dryer in basement by pool and gym, free to guests and they even provide laundry soap and fabric softener, friendly staff,

they even threw in a late check out

there is even a sports bar across the parking lot

a drink from the bar and i didn’t even taste the alcohol in it

the gym is big and is open 24 hours

jenna was amazing and hooked us up with an early check in

really enjoyed the pool and bar area. breakfast was very good but on the expensive side.

i loved everything especially the kitchen that was in the room too!

the kitchen was incredible! the staff was super friendly.

i did notice some sticky residue on part of the table int he kitchen area.

room was much larger than i thought it would be and had a it’s own kitchen!

full kitchen

it was cold and the heater took all night to warm it up. no laundry room.

this motel has only one laundry machine and was not working

that the property had a restaurant and a bar at the hotel and the food was amazing for dinner and breakfast

restaurant and bar onsite. shuttle to and from airport.

the pool was cold.

no tub, pool facilities looked a bit underhwelming.

pool and tub were clean

were no coffee cups to begin with but eventually one of the kitchen staff set out some small styrofoam cups

that the pool was outside! this is michigan it is never warm enough to swim outside!

the location and the breakfast and the studio rooms.

no swimming pool indoors

was very friendly and helpful very clean nice rooms breakfast was good very professional staff and

a laundry and even a gym

no supplies in the kitchen area

low cost, clean, updated, had kitchen facilities like sink, stove, fridge. comfortable bed.

renting the dishes, kitchen items, etc was very helpful

desk for a few minutes when checking in and checking out, did not realize it came with a whole kitchenette that was not

helpful staff, wonderful comfy bed, breakfast included plenty of choices besides the usual carbs

pool & hot tub

there was a baseball convention and the kids team stayed here. lots of noise.

didn’t like that there where kids wondering around unsupervised in the hall way when i was on my way to breakfast

kids knocking on the doors playing

i like the gym, but i think needs some new machines

pool and gym closed of course, as they should have been due to covid-19.

narrow it to one? the beds were great and breakfast was awesome everyday.

i could not use the free breakfast, because it started at 6 and i had to be to work at 6.

the breakfast was a huge variety & well stocked

their airport shuttle is not up yet, but they more than made up for the inconvenience.

called after i booked the room about the shuttle, they said the would pick me up the shuttle runs that late

late check out

i called the hotel to pick me up even it was not shuttle hour

very helpful and friendly staff, clean comfortable rooms, convenient airport shuttle.

clean. breakfast good.

breakfast was mid

breakfast was great

breakfast was very disappointing

were large groups of teenagers there that dominated the pool

clean room, large tv with lots of channels, clean laundry room, outside seating.

wish the pool was open longer but it's not a big deal.

have the pool & hot tub to use & have good night sleep

good complimentary breakfast

clean nice hotel. great price, nice breakfast.

thought there was a bar and grille.

the guest laundry room was a wreck mainly because there was no trash can for the laundry room

like room so close to laundry

the breakfast, was kinda disappointing

the staff, room was great. decent breakfast

the kitchen in the room was so amazing to have so that i could cook for my family

the hot tub did not have much water flow coming from the jets. kind of just a hot pool of water.

to covid, there was no breakfast bar with the usual offerings

breakfast area and adequate items

course i wish the pool had been open so we could have splashed around, but it was closed due to state governor

staff, free coffe, tea, and muffins 24/7, pool and games in the lobby

the pool and the room

everything! staff is wonderful! breakfast just what i needed to get my day going!

no pool, no gym, no breakfast due to covid

gym, pool

were happy to have breakfast but some guests did not get any eggs and they were upset

was so friendly from check in, breakfast, attendance,, the housekeeping staff in the hallways to the checkout

did have to wipe down the counters in my room in the kitchen area because they were dirty

breakfast was good. rooms were spacious.

fitness facility and rooms were a nice size

i wish breakfast was included in the stay, but not a huge issue.

entry and parking lot needs to be paved, or fixed

not not we did not like it the hotel but a complementary cup of coffee or a contential breakfast has always been included at the other hotel chains we have stayed

didn’t like the breakfast at all

clean and nicely decorated hotel, very helpful staff, convenient location. nice gym!

pool was open, and they do a breakfast bag in the morning

could of had a better breakfast selection.

you ran out of coffee before i got down to breakfast.

i like the option for the early check in. it is very convenient regards. jeff

it was clean staff was friendly price was great. kids loved the pool.

there was a million kids running around and it was very noisy

shuttle only to airport

location,friendly staff and service,convenient bar and restaurant.

it was old, not clean and we were kept all night by loud people and small kids all night long

00 per person for food each day , shuttle service was also very nice to have to go to the airport

24 hr gym room is nice

breakfast we very good, loved everything about this place really

clean, nice employees and great breakfast

breakfast closing at 9 a

cheery, had games, laundry facility, pool, outdoor area, really appreciated the complimentary razor (we

the laundry room was nice

no wifi even thou they stated they did

the accommodation had a laundry

parking lot was pretty packed and tight maneuvering, during the busy restaurant times

wifi signal weak and could not connect.

cockroaches and bed bugs everywhere, especially in the shower, no wifi, no remote for the tv, and the tv didn't work

on towels and we had to wait till the following day to get clean towels since they were behind on laundry

room, service, location...was near everything and the very yummy continental breakfast!

laundry service, it seemed more like a long stay for subsidized living than a hotel

there fire was in the laundry

i appreciated that there was a fitness room but did not appreciate that anti-bacterial wipes were not provided - yuck

no pet fee is a bonus as most area

clean, awesome pool, kids loved popcorn. great breakfast;

hotel was perfect, the number of kids at the kickback, pool and breakfast was crazy but understandable seeing that it was new years

only thing i think would improve the bathroom is a grab bar on it least one end the tub

breakfast was hot with sausage patties, biscuits, gravy oatmeal, potatos, waffle and cereal bar

complimentary hot breakfast with many options

the breakfast was wonderful, as good or better than you would get in a restaurant (worth$15-20 easy) we

clean well located. decent breakfast. it was as expected and i appreciate that.

hot breakfast

we used the gym and pool

the pool floor is too slick when wet and my daughter fell and she was walking carefully.

loved the room and the option to leave your vehicle while you were traveling and the shuttle service to and from the

good selection of items for breakfast, and food was good

close to airport, hotel shuttle reliable and drivers friendly and helped us with luggage.

there was no shuttle available at the time that it was advertised online.

the breakfast was great.

location, shuttle to airport at 4am, very comfortable bed.

perfect for our needs. indoor pool great. great breakfast. family friendly. would stay again

the hotel had a great breakfast too

breakfast was hot, fresh and delicious

it was clean. the structure was kept up. the breakfast had a nice selection and well serviced.

- clean, comfortable, pool, fitness center, complimentary breakfast, friendly staff, airport shuttle

breakfast area was easy to locate

cleanliness. breakfast and having a kitchenette.

there was a spider on top of the cereal. the shower leaked water. wifi didn t work.

the staff was outstanding ! my shuttle was excellent!

quiet, hot tub, breakfast, bed.

the pool and fitness area were nice

the pool was a bit smaller than expected but a pool was a bonus at all so no complaints there to be

laundry facilities, location close to where we needed to be, it was quiet there

no breakfast buffet yet due to covid.

i loved the fact that there was a kitchen inside the room that came with all the items you would need

kitchenette & bathroom are spacious and well appointed

how quite it was in the room. the pool was a great size for the kids as well.

was a little expensive and there was quite a few kids running around the floor above me

we never got to use the shuttle service because they didn't communicate the availability correctly

breakfast was amazing and the kids loved it very delicious

that it was a hassle to get change to use the laundry facilities.

we were able to park our truck there at low cost while we took a weekend

great pool for the kids, breakfast for us all, and lovely staff

pool was cold in my opinion, child and husband were okay with it

everyone enjoyed the breakfast area

they kept my kids life jackets i accidentally left in the closet.

awesome staff in breakfast for working her butt off to make sure everything stayed stocked up the kids loved the pool as well and it was 9ft deep in the deep so they definitely loved that of going

friendly staff, easy check in process. good breakfast.

the staff food and the pool

but, the laundry room was filthy

example; no laundry because washer was not working

the kitchen was dirty and did not have the proper equipment to cook.

got the kitchenette room

couch had stains on it, the kitchen chairs were chipped and colored all over with marker, and there were chunks of dry wall

shuttle did not go to downtown or arena area even though it was only 10 minutes away

live in california and fly to grand rapids airport to see my kids in muskegon in norton shores because of this i'd like to come twice a year your hotel is at a

no brekfast no pool no gym

there was a small bar open with starbucks coffee but the staff didn’t arrive until 9am or later

supervision in pool, kids being so reckless, and hotel ran out of towels

staff was nice everytime we seen them they waved and talked with my kids

excellent breakfast choices

didn’t try the breakfast as there were too many places we wanted to try in holland during our short visit, but

the hotel was very clean, the staff was very helpful. nice gym and pool.

the hotel has a gym, which some of our party used, it also has a small pool which again was used by some of our party

pool and hot rob were amazing as well

also a nice breakfast place within a few blocks

people running up over our room! the pool was cold but the hot tub was nice.

free breakfast!

free breakfast, great pool ! excellent service !

nice room and breakfast. i would stay there again.

the outdoor maintenance guy offered to help with luggage, lady hauling laundry stopped to ask if we enjoyed our stay, cleaning lady found me in parking lot to give me my

the pool water was cold according to the kids.

unfortunately, due to covid, the pool was not open

the room was very clean and the water was hot. the free breakfast was amazing!!

good location. parking a little hard,but ok.

we were checking in as they were in parking lot taking shuttle

the swim up bar was fun

and i was really looking forward to the whole spa treatment

self parking not good location for hotel entrance.