the pool is lovely, and the breakfast and restaurant food is delicious

good privacy and swimming pool + spring good for kids and family.

very weak wifi in room if you plan to work remotely on your trip

parking onsite which was good

our kids had a great time, and my mom recommends to try message

staff were so friendly our rooms were amazing the pools and water slides were super cool our kids loved

beautifully maintained gardens in a lovely quiet area good wifi excellent friendly staff

food is basic , our room was delivered 2 hours late and the lights , wifi and sinks were not working

needs majntanance and appearancd totally different to internet pictures

excellent breakfast buffet, lovely lodges, helpful staff goof wifi and huge estate

the pool was a nice place to relax and cool off

breakfast and evening were delicious

couldn't have asked for friendlier hosts :) giovanni provides you with his homegrown coffee for breakfast which we ended up buying two bags to bring home

from great housing service to dinner and breakfast served in time that suited our plans and even washing our clothes

we had breakfast every morning by the pool and hearing the birds sing

victor arranged to have breakfast made for us one morning, and it was authentic and delicious

is no breakfast, even for purchase as advertised

there is a pool, great wifi and room service daily

great pool, great staff

there was no breakfast and no close by restaurants and the rooms were smack at a road

rooms were clean, beds were big and comfortable, and the kitchen had most things we needed to cook a quick meal

pool was wonderful

perfect spot for the kids (and adults as well ) to explore a little bit about costa rican reptiles in the gorgeous

the rooms were huge, great for us and two kids who are too old to share beds

breakfast was exceptional and we did laundry there for $3 per kilo (excellent price)

decor, wet bar in the room

a short walking trail that leads to the river through the jungle and would be a great place for kids to play, and we were escorted by the hotel dog, which added to the fun

clean, spacious, very nice staff, has parking lot on premise.

hammock in the patio was great - kids loved it and so did i

they do your laundry for a great price and the staff was incredibly

walk to town centre, comfortable bungalow style rooms surrounded by lovely gardens with a great pool

the property was beautiful, clean and the pool was so great

grounds were immaculate, rooms clean, complimentary breakfast was varied and tasty, staff was friendly

beautiful garden and swimming pool, comfy rooms helpful staff and abundant, varied breakfast

breakfast, location, beautiful landscaping, help with shuttle

the wifi is average if you re worried about that

the breakfast was delicious

breakfast and help with olanning

breakfast served by owners, property walks and pool area which was never busy

the breakfast served was of outstanding quality

poor breakfast, especially for vegetarians breakfast was subpar

loved the staff, the private little pool in the room and the breakfast

great breakfast

the breakfast was delicious

breakfast was good

very friendly staff, good breakfast

breakfast options were great

the food for breakfast was yummy and very filling

was a great place with a nice pool area and delicious breakfast. the staff was great as well.

the food is amazing, both breakfast and lunch (we didn’t try the dinner but i’m sure it would be super good too) i highly

pool and hot tubs were magnificent

my kids didn't want to bother visiting an

it means that you have to use whatsapp or something like it to contact the front desk or to order room service or for housekeeping

the spa is fabulous; the room is entirely open to the jungle

incredible balconies and our favorite breakfast during our entire 20 day period in costa rica

weak wifi in our room but good at reception and pool area

landscape, pool and room complementary night frog tour large parking space friendly

rooms were great size and clean! breakfast was beyond amazing

private parking and close to fortuna waterfalls and cerro chato

convenient for grabbing dinner and being close to parking lot

excellent location. great value for money. friendly staff. great breakfast.

kind staff! great swimming pool, great breakfast! and perfect room!

the people were so friendly, the breakfast delicious, so we felt very comfortable

room was way too small for our family with 2 kids (9 and 11)

the room was cosy, clean and tidy. staff was friendly. breakfast was nice.

pool was great and like a thermal pool- hiked la fortuna waterfall early before crowds and then

pool was a little small for adults, good for kids though

staff at the bar and restaurant were excellent

walking distance from groceries, laundry, restaurants and other shops

great value for money, especially with the plunge pool/small swimming pool

the pool was a highlight looking to the vulcano while swimming

having our own pool and the greatest views of the volcano nearby was just amazing, the staff is very kind and

:-) clean and luxury room with amazing bathroom, really nice garden with a lovely pool

didn't use the pool because of the weather, but it was much smaller than expected

we loved having our own private pool

comfortable rooms, great ac, hot water, stable wifi, and friendly staff

the breakfast buffet was delicious with lots of choice, and the restuarant and pool area was wonderful

ok for 2 adults but with 2 kids, very

good wifi

breakfast was very good and the waiters were very friendly

they will also do laundry for you for a small fee

great location and breakfast

breakfast was great

the breakfast is tasty and varied

spacius room with fully equippt kitchen. . cloce to the center and quiet. can recommend.

we suggest getting cabin 1 if you can, which is right in front of the swimming pool not to mention the perfect view :) diana, jennifer and their family were so friendly and

the view to the volcano and the swimming pool were incredible, it was super quiet and the bed was very comfortable so i slept like a baby

and it would've been great if they'd offered breakfast, although to be fair, the room came with a kitchen, so i could've prepared it myself

the pool was very nice and also we had a great view from our terrace

view, beautiful garden and pool, comfortable bed, everything was clean, and in the small kitchen area you can make your own

the pool was a great way to cool off and we loved using the outdoor kitchen space

although the location was remote it was also close to attractions (10-30mins) the wifi was strong enough

they even assisted me with parking my car when i was having difficulties

quiet location and breakfast that was included was wonderful

great pool and the rooms are fantastic

, new , comfortable kitchen very clean you have coffee machine toast maker and everything you need location

also there is a picture of a kitchen on booking

couldn t use anything from the kitchen or microwave

great location in la fortuna, the hotel is modern, clean and benefits from having shared kitchen facilities available

good and clean bathroom,if you book directly it is very nice and you can use their common kitchen otherwise pay 5$ per day,which is very clean,staffs are so nice ,they have a roof top area

great wifi connection and a fantastic terrasse zits a bar overlooking the volcano

breakfast was included with multiple options

the kitchen was like a dungeon. bedroom had a musty smell

also they have a share kitchen and groceries store are near

it has a bar on the upper floor (with a swing (+)staff was very friendly and helpful good location rooftop bar with nice view on volcano (-)was noisy in the evenings because of the hotel's bar that was just outside our room (-)bar service was lacking (+) there was a nice terrace with a bar although we did not use it (+)the first floor bar has an amazing view of the volcanoe (+)airy feel good communal spaces central location bar and restaurant on site hot powerful (+) the bar at the 3th floor is great, good music and food and very nice view (+) large terrace area very pleasant area to sit, with a bar and lots of open and sheltered sitting areas

from the breakfast through to the room and lounging around the pool was great

there was noise of the laundry room behind our room

property with a great view, friendly and helpful staff, great breakfast, well located and easy to find

great staff, tasty breakfast, awesome location

during the free breakfast, we were able to inquire at the front desk about various activities and transport which

wifi could have been a little faster.

limited parking and tight spaces - we had to park on the street a few times

staff, very comfortable rooms with coffee makers and these little coconut cookies that my kids have mowed through

great little place, killer location (quiet but not far from anything), fantastic breakfasts, and ian is easily one of the most helpful people i ve ever met; he helped me arrange (+)excellent breakfast, very clean and well equipped room (+)close to the city and yet a ten minutes drive away from nature. nice room and breakfast spot (+) the breakfast offered by lava lounge was delicious (+) accommodation, breakfast, reception, and amazing customer service (+) breakfast was included and delicious (+)breakfast exceeded our expectations (+)great breakfast great possition and great views of the mountain (+) breakfast is hosted at a hotel just round the corner and had really good options (costa rican, (+) breakfast is at another location 100m down the street and was wonderful

beautiful view of the volcano very good breakfast spacious rooms, ac, wifi

the property felt safe and had good parking

the pool was also very beautiful

breakfast, friendly staff, very clean

breakfast is delicious and i also took some great photos of birds spotted in and around the hotel

or table for it, not a big deal but traveling with kids for 20 days that would have been helpful for me

i really liked having access to the shared kitchen and the pool

there's a pool under construction

would be 10 if our room wasn’t next to the kitchen, thats really annoying they have plenty rooms and 3 of them are just next to the kitchen,

very well stocked shared kitchen, with a great view of the volcano from the window - when it decided to show itself

we had room #3 a one bedroom villa with kitchenette, fully equipped with microwave, toaster, hot plate, big refrigerator; lots of plates &

location to town, delicious breakfast and nice pool

good free breakfast is provided in the adjacent restaurant

restaurant on site serves delicious meals and breakfast included in hotel provides great tasting options

the breakfast is amazing

location, staff, breakfast, general vibe

-staff are friendly -safe and quiet area -clean room -hot shower -parking lot

nice pool area

plenty of parking

minor complaint would be that the pool was freezing, which i think limits its use

no spa or heated pool

free and enough parking

none, but if being picky, the kitchen lacks a kettle, and the shower has only a rainfall showerhead, which can sometimes be

kitchen nicely appointed

liked the privacy, hot tub, shower, and the kitchen area

of costa rica and it was probably the best place we stayed, beautiful new rooms, little modern kitchen, beautiful shower and jacuzzi

the kitchen has almost everything you need to prepare something simple

fore 10am, you can have coffee in the

my kids loved it also

really liked the bungalows and the kids enjoyed the pool table

the breakfast had several tasty options to choose from and access to the juice and coffee machines

we had small kids with us and we had a great time

the breakfast was delicious

wifi was adequate but not fast. the room was not well-lit.

the breakfast, especially the fruit platter is lovely

liked the breakfast

can't close window in bathroom and no flyscreen, tv reception unusable, muddy car parking area, lighting in room very dim

my kids and even us adults loved that we had stockings filled with local candies that were hung on our

pool

good facility with excellent breakfast

basketball court for kids to play

nice swimming pool

very good service and breakfast

the resort itself is in the heart of a beautiful forest and we enjoyed the place, the pool and the jacuzzi

nice vegan breakfast

the staff is extremely helpful, they arranged our rafting tour and later allowed us a late check out so we could shower before

the swimming pool is sparkling and very clean indeed

the pool was nice and had a nice view of the arenal volcano

enough variety to satisfy a mixture of vegetarians and meat eaters, as well as keeping the picky kids happy

super clean rooms, breakfast buffet was great.

the breakfast was delicious, and the pool was relaxing as well

wonderful breakfast

too breakfast being included was a big bonus and the choice and standard were great we used the pool every day and make sure you take a trip around the gardens

nice garden and swimming pool

the pool and property were excellent

the hotel has everything you needed, staff were very friendly, and breakfast was really good!

great location, great breakfast, great staff

loved the swim-up bar in the nice warm pool

my wife used the spa and she loved it

service was excellent and food choices at breakfast were

there is a nice pool and jacuzzi to relax, a exeptional breakfast and some nice hikes in the direct environnement

breakfast and location were both wonderful. super responsive staff. very pleasant to be there.

we had an early departure(530am) and they prepared a to- go breakfast for our trip

breakfast was amazing

breakfast was awesome, the pool was nice, the location was great, the rooms were clean and looks good

attached restaurant (piura) that is owned by the same folks that own the hotel, so that’s where breakfast happened

oh lastly, there was a beautiful and clean pool that we never used

gave them a 7 only because i think it s ridiculous they turn off the the wifi during the night, so we woke up without data because the phone automatically uploaded the

g thanks!).

gated secure parking area

we used the pool lots and our room was fantastic

breakfast included fresh fruit, which was a great touch to start the day

the room is spacious, clean, the pool and jacuzzi are excellent, the staff is welcoming and ready to help with anything and quickly

nice pool area, a trampoline for the kids, and the best soda in the area across the street

the pool and jacuzzi were nice and well kept

the property has 3 very friendly and well behaved cats, and my kids are crazy about cats

we loved the pool and the large grounds

towels & some blankets had a musty odor freshening up laundry would improve the experience

laundry service was quite pricey at $7/kg

the gardens and pool area were spectacular

beautiful garden and relaxing pool/jacuzzi

every bungalow has its own parking and you feel the complete privacy just like your home

the pool and jacuzzi is great, there is a bar right there to get a drink

there s two jacuzzi pools and a pool

wifi was good

we also liked the breakfast very much

the breakfast was great and all the staff were very friendly

4) was few meters away from parking lot and pool area at the same time

the pools were lovely and great to relax at the end of a busy day

this is a public

the pools were very busy at the weekend, which made getting into the hotel and parking difficult

what makes up for it are the really nice pool-like thermal springs with nice night-lighting

watching the local beautiful birds come down to the fruit laden bird tables whilst we ate breakfast was wonderful

the lodges are cute and have every you need for 2 nights, the pools are just amazing, warm and super relaxing in the evenings

we enjoyed the pools with the bar and massage

the little bar and breakfast are excellent

breakfast was wonderful

the pool had an awesome view of the jungle and the drinks at the bar was great

espresso coffee machine was available but not offered in the breakfast menu

we reserved the jacuzzi everyday, had room service when it was raining and had a lovely time

was very poor, breakfasts as well as all other options in menu

the pool had an awesome view of the jungle and the drinks at the bar was great

pools are amazing

spa was exceptional

great spa complex and beautiful breakfast menu

don't misplace your pool towel

the many spa pools and even the slides were incredible

there should be wifi by the pool area.

the pool and breakfast were very good

the breakfast that is included was delicious and so amazing

breakfast was good but there was no fresh fruit

quiet and nice spa, swimming pool, friendly staff and beautiful lodge, i was happy stayed 3 nights here

ac missing in the gym so it was super hot there and unusable more than 20min

the swim up bar was awesome for sharing with friends and meeting other travelers

breakfast can be improved with more choices of yogurt and cheese

dinner and breakfast was great

big rooms, service was great.thermsls spa were amazing

free breakfast is a full buffet with omelette bar and espresso drinks

was kind of annoying to have to make a reservation for dinner/gym but they were pretty

the parking situation is not great. small parking lot. and the drop off area is a bit tight.

last but not least the wifi connection was horrible, we work from home so we solely depend on the internet in order to get

spa was outstanding

and the bar area next to the thermal pools

the hotel is well located only a few minutes drive from town and there is convenient parking onsite

free parking

having the petting zoo/ farm there was fantastic fir kids

good beds, reasonable drinks and food at the pool bar

ordinary breakfast in the nearby buffet

breakfast was awesome

com offers the hotel with breakfast but at this moment no breakfast is offered the representative at the hotel in front desks

underwhelming breakfast that took so long

on room 13 and all around the first floor laundry/ electrical room noises in the early morning no breakfast on weekends no thick blankets for cold nights no clear or visible sign/landmark on road

the free breakfast is the best hotel breakfast i ve ever had

the bathroom was a bit basic. room service was overpriced.

laundry facilities

breakfast was wonderful

when we were on our patio we had a view of laundry bags and garbage

amazing views of vulcano arenal, great 2x1 aperitif at the hot spring pool in the afternoon, nice room service and reception always available

the breakfast is amazing

their breakfast is really good but we had ordered room service for dinner which was not good

strongly recommend for everyone with kids or babies as well

room with volcano view, massage in spa embedded in jungle landscaping.

it is a kids' pool

very helpful staff, i caught 2 fish in the lake arenal with cap mark (also recommended) and the kitchen cooked them perfectly for dinner (+) clean, beautiful, private, stunning views, rooms were big, comfortable beds, nice livingroom and kitchen with washer and dryer (+) the room had a kitchen and washer/dryer (+) we had the 2 bedroom villa, fantastic for our family of 4, two big bedrooms, sofas and kitchen (-)room had a small kitchen area with stools, but there was nowhere else to sit besides on the terrace (+) the kitchen was well equipped, bathrooms and bedrooms were large, beds were comfortable, and we had a (+)big bright room with a great view of the volcano, and a really useful little kitchen area (coffee maker, fridge, glasses from restaurant) (-)i wish the kitchen area had a full size refrigerator as there is room for one. (-)than i did not expect it not a lot of room for storage in the rooms - although there is a sort of kitchen niche which not sure how much is used actually - as there is no way to really cook and the (+) each room is a tiny house with two big beds, small kitchen and bathroom

will never forget the luxuries breakfast buffet

pools are nicely designed, great for kids

we were family five with kids and this should be better organized as we paid extra to hotel for service

kids have enjoyed the pools

superb, breakfast amazing, rooms brilliant and facilities were excellent.

the breakfast was really good, the pool-area was amazing and the staff was great.

the breakfast buffet was wonderful

great breakfast, awesome room service and free yoga classes, well equipped gym and gaming room for the little ones

the facilities were in great condition and breakfast was nothing short of amazing - the staff was incredibly helpful and communicative, always

great breakfast, nice hosts, comfy and tidy room

she made us an early breakfast and drove us down to the car station and gave us some cookies for our trip

the tamal with the breakfast was the best i've ever had. the staff were great and very funny.

there is a playground for kids too, so it makes for a good family destination as well as a romantic one

there is a parking close to each room

check in / check out process was a bit confusing with specific parking spots for check in and separate for check out an indoor gym would be a nice addition at

furniture, safety deposit box somewhat dated. wifi signal could be stronger.

room service was pretty fast

clean, quirky, comfortable, kitchen

our dinner at the swim up bar was better

the space was roomy, comfortable and clean (there are even dehumidifiers and air purifiers)

pool and swim up pool spa was amazing yoga and meditation centre were lovely jaranita bar was fun breakfast was exceptional double rain shower with amazing view double sink and private washroom in

the grounds were amazing from the swim up bar to the restaurant, even the waiting area up front

there were multiple swimming pools, a yoga area, a gym, a wet bar and another bar further past the restaurant you have breakfast

wifi was terrible and the tv channels were ver limited and didn t work half the time.

the staff were generally excellent, great food and a pool for the kids

the spa was amazing

just that wifi was not working the whole time.

rking lot) to the room.

a great view of the volcano, very accommodating staff, comfortable and clean rooms, and delicious breakfast

room is good, big, great shower, clean and has a really nice view on the arenal vulcano the spa with bar is amazing to drink some beers after a hike, bartender was friendly and nice to talk

they have normal and thermal water small pool

deck with view, grounds, hot springs pool, staff, room was comfortable.

good location. elga was really nice with us. the bar staff was amazing too.

pool was surprisingly small but good

breakfast was good, bed very comfortable, staff was very courteous , views are just amazing

the pool and jacuzzi were beautiful and clean and we wished we could’ve stayed longer

the infinity pool was beautiful

breakfast was great

have another normal pool and two restaurants, one informal and other formal where you take the breakfast

the food in both the restaurant and pool bar is delicious and large portion sizes

private parking next to the room

the included breakfast was absolutely delicious

staffa is nice and the breakfast is a costa rican traditional breakfast really delicious

maybe more light at night from the rooms to the bar/pool area

biggest complaint is there was no where to purchase a beverage other than the bar, room service, or the mini-bar in the room

service at pool side restaurant was a little slow and there were not many vegetarian options.

room service prompt and affordable

if i'm being very fussy, then a cold plunge pool near the hot springs would