little tip - plan a day without activities because the pool is very quiet in the mornings as everyone is away on tours and it's great to have it to

breakfast was good, bed very comfortable, staff was very courteous , views are just amazing

i loved the room breakfast delicious. very nice ❤

the breakfast in the morning was really yummy and the views were amazing as well

the breakfast was not ready until 7 am. it would be nicer if it could start at 6:30 am.

excellent spa facilities

the spa services are highly recommended and the food was amazing too

day activities and have lots to offer themselves on the farm, including a great trail down to the pool and yoga

also, no outdoor chairs by the cabin, so i may or may not have “borrowed” a couple from the pool area

- well prepared, organic, vegan meals - open plan so you can see the chef cooking in the clean kitchen - welcome drink highly

views from the hotel, really nice breakfast and super friendly and helpful staff

breakfast ok. assess road terrible. wi-fi limited. view terrific

you couldn't mix and match breakfast with each employee

the breakfast is very limited

the staff was nice, the breakfast was good

we enjoyed swimming in the 24 hr pool and the swim up bar the most

room was spacious and clean

delicious breakfast

grounds, great view of volcano from room, friendly staff, great pool area, wonderful spa

was perfect and exceeded our expectations, beautiful vegetation and evenings in hot swimming pool were

breakfast was hot and made to order just as we liked it

breakfast is scrumptious too

they have a little hike you can do, and massages if you like it us my wife do, or little gym while its raining

breakfast was amazing and the activities at the lodge (horse riding, pool, trails, jacuzzi) were

bar closes at 9:00pm, we arrived 10 minutes before closing and they refused to serve us

closed, front desk mentioned upon checkin the restaurant was open till 10 pm, ended up ordering room service

quite limited, booking needed in advance for everything, even for breakfast or gym

you show the band to the parking attendant at the pool facility to use the lot just cross the street for free and safe even

cant think of anything. perhaps water cooler in gym, but perhaps not there due to covid?

huge first floor suite with excellent air con and wifi.

arenal lodge has a nice breakfast with fresh fruits and an amazing view from the restaurant

great breakfast

the breakfast was delicious

poor breakfast, especially for vegetarians breakfast was subpar

breakfast was good

privacy of our room, the pool, how well the property is maintained

had trouble booking spa services.

it's about 90 or 95, certainly warmer than a pool, but not the 103 normal temp i'd expect

good buffet breakfast, although not many options for bakery items

no hot water in the shower and wifi in the room is sketchy

kids can be splashing around having fun while you’re trying to enjoy your dinner

breakfast, lunch and dinner

it was sent to my room by room service with service charge

room service prompt and affordable

early - our room was prepared right away and we enjoy a welcome drink (non-alcoholic for the kids) (-) i would prefer if breakfast was served until 10:30 so kids can sleep in a bit and please add diet cola to the mini (+) kids loved the jacuzzi in the room (+) fun area for kids but also relaxing for parents (+) good breakfast, spa was nice, pool was great for kids and adults, and not crowded (-) kids can be splashing around having fun while you re trying to enjoy your dinner

the restaurant was being redone, so it wasn't open for part of our stay, and we had daily wifi outages as well as our water turned off for a few hours

steep hill for the parking spot, bring a suv.

wonderful breakfast included, extremely caring and helpful staff

the breakfast was great - you can choose an option from the menu and then there s a small buffet as

a great pool and hot tubs close by the restaurant and bar area

property and lovely pool

clean, great pool, beatiful view and great location

the property was cute and the breakfast was yummy

breakfast was great

they organised our trips, made effort with our kids to show them the creatures/plants etc of the property and the new pool is lovely

breakfast was cold, would. have preferred a buffet style with lot of fruits and other options.

parking was a little tight but easy to make work.

great breakfast and helpful staff

excellent pool, massive shared kitchen area with everything you need

although the location was remote it was also close to attractions (10-30mins) the wifi was strong enough

the breakfast was delicious

no wifi in the villas

we loved the pool bar and ate there each of the 3 nights we stayed

the free breakfast is the best hotel breakfast i ve ever had

breakfast was wonderful

there are literally hot spring pool bars everywhere you turn, and slides for the kids (and adventurous adults)

i loved the location to the thermal pools and the food was great

the buffet breakfast was also very nice

great spa complex and beautiful breakfast menu

the hot!! springs!! friendly staff. 24 hour pool!

they have an infinity pool with views to arenal volcano

the swim up bar was awesome for sharing with friends and meeting other travelers

everything was superb - the 8 pools, the room, staff, breakfast - everything

it’s nice to have guest only pools to avoid the day pass crowd.

good buffet breakfast even cooked fresh pancakes for the kids who had tired of gallo pinto

if it rains you get wet walking from the parking to your room.

the spa is beautiful and tranquil

they even have a separate cold pool if you need refreshing

great staff, lodging, hot springs and spa

loved the hot springs that we enjoyed both in the morning before our delicious complimentary breakfast and after our day of hiking and activities

and it would've been great if they'd offered breakfast, although to be fair, the room came with a kitchen, so i could've prepared it myself

view, beautiful garden and pool, comfortable bed, everything was clean, and in the small kitchen area you can make your own

the cabin was very clean and had everything we needed in the small kitchen

the pool was great and a lot of fun to play in

view, beautiful garden and pool, comfortable bed, everything was clean, and in the small kitchen area you can make your own food as well

considered it pricey buy given the quality of the room, the thermal pools, parking being convenient to my room, worth the expence

pools are open to non guests

the bungalow are so cute and comfortable and the pools are great

breakfast here was one of our favorite meals our entire costa rica stay

has several warm pools that are well maintained and with a direct view to the volcano

breakfast, location, rooms, service were all excellent!!

clean, breakfast included. great staff.

a bit sport time for breakfast 7.15 to 8.45. but they can make a take out.

a very spacious room with parking space right outside the door

and maybe build a swimming pool or thermal spa as well with a view on the

pool a special treat

nice pool you get everything in front: codes to entrance so easy

we loved having our own private pool

:-) clean and luxury room with amazing bathroom, really nice garden with a lovely pool

having our own pool and the greatest views of the volcano nearby was just amazing, the staff is very kind and

water spa to the wonderful spa

was not walkable from town, but access is easy and parking is adequate

the pool area and the spa and the location

gym is tiny

assage was incredible) the breakfast and of course the lava bar

location was great, surrounded by nature, and the thermal pools were relaxing

what makes up for it are the really nice pool-like thermal springs with nice night-lighting

ople bused in) thermal pool, very small and crowded

4) was few meters away from parking lot and pool area at the same time

next to the pools restaurant had good food bar inside pools makes delicious drinks, try the pinacolada in a

there was always parking, breakfast was good and the pools looked nice but i didn t have time to try them

clean spacious room, very nice pool area with restaurant and bar

parking was included along with the reception had plenty of tour info

restaurant and bar staff were excellent, especially esteban

the wifi not so good & the staff did nothing about

the best part was the delicious breakfast we received in the morning

amazing breakfast each morning and great customer service from their staff

the room was clean, everything was great, breakfast was excellent, and the location is perfect

kids enjoyed the pool and the rooms were very clean in addition to the beautiful artwork everywhere

the staff was amazing, the free laundry was a blessing

(they offer a breakfast at the hotel, but just from 7 am to 9 am, and our kids like to sleep in to 10 am)

excellent facilities for families - our kids loved playing shuffleboard in the games area

the swimming pool was a nice bonus

we had parking right outside our door

issue was we paid for laundry service and clothes were delivered back still damp

we loved the pool and the large grounds

gardens are immaculate and there is a great pool area for relaxation after trips

wifi was great - no complaints from the kids

the property has 3 very friendly and well behaved cats, and my kids are crazy about cats

the kids loved the pool, the trampoline, hammock and animals around the beautiful garden

i would change the bar setting, it’s not so cosy. rest great!

pool and swim up pool spa was amazing yoga and meditation centre were lovely jaranita bar was fun breakfast was

fabio at the bar was a magician

there is also whirpool and small teras when you can relax

but the music was so loud and the music choices really distracted from the tranquility of the pool and gardens

swimming pool and the furniture was a bit outdated

great manager, spacious and immaculate rooms, good breakfast

hotel, clean and spacious rooms, lovely grounds and great view of volcano breakfast was great as

beautiful property and really good breakfast

the only thing we would have enjoyed is if there was a pool on the premises, at the end of a long day, it would have been nice to cool off in a pool,

the hotel also offered to do our laundry for free, which is pretty unheard of

breakfast excellent.

laundry was a dollar an item so we went into town to find service

wonderful. good breakfast. nice cabin

amazing cost benefit and very close to a small market and the main spa locations (which all offer day passes, but better to reserve in advance) very nice staff, good

having a kitchen in the room made us really happy, and having a private jacuzzi in the garden was amazing

none, but if being picky, the kitchen lacks a kettle, and the shower has only a rainfall showerhead, which can sometimes be

very clean and nice, spa was awesome and in a good location

liked the privacy, hot tub, shower, and the kitchen area

the kitchen has almost everything you need to prepare something simple

breakfast service was very good

we had an early departure(530am) and they prepared a to- go breakfast for our trip

the pool area is really nice and the rooms are very spacious

place 10 cabins i think with a large restaurant/bar, nice staff and lovely pool

the free breakfast is amazing

very well kept pool and garden area

pool was lovely, garden beautiful, staff fabulous, room was large

great breakfast included

the garden and pool are very well maintaned

like the breakfast, which is next to the hotel

great for little kids, but not so much for adults

pool, secluded, quiet, family friendly, amazing staff and food, including breakfast.

good breakfast and very good food for lunch and dinner

then they have a pool and hot tub where you can sit and enjoy the nature

we were family five with kids and this should be better organized as we paid extra to hotel for service

the parking is protected inside the hotel, with short walking distance to the room

my kids didn't want to bother visiting an

the wifi was a bit low.

nvenient if you arrive by car) and it the middle of nature with dozens of birds

they also helped with tours and also laundry

we had to return the pool towels back to the front desk at checkout

the pool area and hot springs were beautiful

one restaurant on the property. pool bar closes at 6 pm with no food options.

spa was everything

breakfast was delicious as well as lunch and dinner

room has their own parking spot

bright lights from the phone, wifi, and tv were not cool at night, we had to unplug everything

after us, while we were seated till 3 exactly because our room wasn't ready though i had 2 kids with me

thermal springs, pool, location

springs with view of the volcano, secure parking, gated area, very helpful and nice staff, and clean room with perfect view of the volcano

the noisey gardening equipment- get electric strimmers ! bar & restaurant not open full time

the hot spring and pool were a nice surprise and the bar and restaurant staff were welcoming and attentive

it even has a swim up bar ;) and we saw lots of birds

one day they played a radio at the pool. not a fan of this.

amazing place with very welcoming staff, especially the pool bartender and breakfast waitress!

right out my back door but i will probably never go back because it was too expensive including room service 2 nights and a few cocktails right around $1000

the way the hot springs pools are arranged makes them seem very private even though they are for all guests to use

thermal spa and hot springs were awesome

pool was wonderful

furniture, safety deposit box somewhat dated. wifi signal could be stronger.

choice of nice pool or cool dip in river running through the property

the wifi is subpar.

fantastic breakfast with bird watching!

wifi connection in cabin was very interesting

beautiful birds on property and well taken care of with a beautiful pool

the pool area was relaxed and a nice place to hang out with our group

road noise

large comfy lodge, big fridge, close to town, swimming pool

the view of the volcano across the swimming pool is priceless

great location, wonderful staff and easy parking

wifi didn't work in our unit

the accommodation & grounds. lovely little bar with friendly staff.

we had to ask to get help to carry our bags to the unit, which is a good distance away from the parking

o far from lobby). shower water was warm but not hot.

the lovely restaurant and outdoor bar will serve you promptly and the drinks are to die for

the breakfast buffet was wonderful

staff was super friendly and helpful. really good gym. perfect location for a la fortuna stay.

the sushi bar at the pool was a hit with out children

loved the hot spring pool including the bar and restaurant within the pool

thermal springs pool with sushi bar and drinks

cky enough the one morning where no cloud cover

there is an amazing view of arenal, the restaurant area is beautiful, the pool and pool bar are an amazing touch, and the rooms are so spacious and clean

the staff were generally excellent, great food and a pool for the kids

pool was refreshing - just the right temperature

so was the waterfall shower and spa bath in the bedroom

we got connecting suites, which made it convenient to have our kids in the next room

they even do room service

the room service was exceptional

the restaurant was so good we ordered room service for dinner twice and ate in the restaurant once

excellent room service and breakfast

the swim in the pool cooled us down nicely

the breakfast is delicious - a tico breakfast - and the beds especially were excellent and very

breakfast, extremely helpful staff and great location to town

during the free breakfast, we were able to inquire at the front desk about various activities and transport which

property with a great view, friendly and helpful staff, great breakfast, well located and easy to find

, new , comfortable kitchen very clean you have coffee machine toast maker and everything you need location

the laundry service was very fast

frumpy furniture, kitchen in room cannot be used, noise from street

also there is a picture of a kitchen on booking

good and clean bathroom,if you book directly it is very nice and you can use their common kitchen otherwise pay 5$ per day,which is very clean,staffs are so nice ,they have a roof top area

great rooms equipped with ac and good wifi reception

a big parking lot

it would be great if the kitchen in the room was usable

parking is unmarked and limited

rooms including bathroom, had a little kitchen sink, clean, onsite restaurant with view of the volcano on a clear day and with delicious

can even cook there with all equipment, we had three two-person beds; so perfect if you stay with kids

breakfast was exceptional and we did laundry there for $3 per kilo (excellent price)

pool was great too

we also use the laundry service

we especially enjoyed the relaxing pool area and the generous breakfast, surrounded by singing birds and greenery

the bed was comfortable, wifi was great and the included breakfast was the best way to start off the day

beautiful view of the volcano very good breakfast spacious rooms, ac, wifi

staff, very comfortable rooms with coffee makers and these little coconut cookies that my kids have mowed through

limited parking and tight spaces - we had to park on the street a few times

parking spaces are somewhat limited but the staff allowed me to park my vehicle within the internal

breakfast and staff were amazing

the staff was very friendly and accommodating .the pool was fantastic, clean and warm.

the breakfast was delicious (eggs, pinto gallo, pancakes, fresh fruits

the privacy and relaxed atmosphere was fantastic. the pool view of the volcano was breathtaking

great room, nice breakfast, amazing pool and view.

breakfast was very good and the waiters were very friendly

we arrived before check-in time and waited in the pool area where a waiter brought us a welcome drink :) when we had questions about the bus schedule

comfortable rooms, great ac, hot water, stable wifi, and friendly staff

my kids loved the pool

great location, small, very good variety of tico breakfast.

or room was huge with a kitchen

breakfast was great

the breakfast is tasty and varied

not a real dislike but it would have beneficial to have some fruit for breakfast.

the breakfast was really good and the owners were so lovely

large room, room was clean including the bathroom, room specification met my requirements, free breakfast and was very good (probably the best i had in costa rica)

clean and quiet place. the breakfast is pretty good and the pool really nice

the breakfast is really good, especially the avocado emparedado, i highly reccommend it

location to town, delicious breakfast and nice pool

location, staff, breakfast, general vibe

it has a bar on the upper floor (with a swing (+)staff was very friendly and helpful good location rooftop bar with nice view on volcano (-)was noisy in the evenings because of the hotel's bar that was just outside our room (-)bar service was lacking (+) there was a nice terrace with a bar although we did not use it (+)the first floor bar has an amazing view of the volcanoe (+)airy feel good communal spaces central location bar and restaurant on site hot powerful (+) the bar at the 3th floor is great, good music and food and very nice view (+) large terrace area very pleasant area to sit, with a bar and lots of open and sheltered sitting areas

couldn t use our balcony because it was located over the kitchen and it was smelling extremely greasy

amazing location. amazing common area. excellent breakfast. hope to be back!

good parking space up the street behind a closed gate

great location, good breakfast and the staff was very nice

we really liked our stay. great people, rooms, breakfast and location.

pool was great and like a thermal pool- hiked la fortuna waterfall early before crowds and then

breakfast and bar drinks really good too and prices lower than out in town actually

great value for money, especially with the plunge pool/small swimming pool

just worked fine: good location, nice premisses and room, pool for the kids, breakfast included, laundry service

sloth pepe, good shared kitchen, spacious

the kitchen on the room is super useful and the shower was really good

the kitchen was well stocked

nice shared kitchen facilities

would be 10 if our room wasn’t next to the kitchen, thats really annoying they have plenty rooms and 3 of them are just next to the kitchen,

the wifi seemed slow sometimes

great reliable wifi for working

did the half day volcano hike and hot springs which we all

mmingbirds are present for fans like

we were here with our kids so it was perfect for them and the bigger pool is deep

the breakfast was delicious, and the pool was relaxing as well

we absolutely loved the breakfast and there were fresh juice every morning

the room and the pool and the setting. really hot effective shower and air-conditioning

super clean rooms, breakfast buffet was great.

breakfast was good and served in a very nice place

views, very big rooms with whirlpool bathtub, incredible hot spring pools and super fast slide

of outdoor activities meant plenty of dirty clothes so we were very pleased with the guests laundry room

loved everything even doing laundry ud83dude0a

i was the only one at the pool bar at 8pm

put out, pool, darts, play room, workout gym, multiple restaurants, and further pits

is had facing the pond (which is great) but with your back to a cross-fit gym, with very noisy and annoying

location, beside a lake, lovely swimming pool, a short walk in to town

the fitness centre on site isn't a gym that you can use when you like but they run crossfit classes on weekdays that cost $7

super family run hotel with a community pool and gym

very noisy breakfast space because of small kids swimming lessons early morning

it was also across from a great bar called chichas that we loved

pool is perfect for kids and the garden is beautiful

the breakfast was incredible good

service , room very comfortable, pool was good and the breakfast very good

our room was very clean and spacious, the property is lush green, relaxing pool area, delicious breakfast, and all the staff are super super friendly and helpful

the breakfast had several tasty options to choose from and access to the juice and coffee machines

also there is restaurant and bar from afternoon which have very good food and drinks

surroundings, private, quiet, with things to do

lovely area to sit by the river and look for birds and the pool is gorgeous

the in-room spa service was exceptional

pool

odis in the breakfast are is amazing , great customer service we love her

basketball court for kids to play

quite, clean rooms, comfy beds, good breakfast

breakfast had lots of choices

very nicely furnished and very clean. beautiful location, friendly staff and delicious breakfast

the premise is fabulous with nice dining room when a very good breakfast is served in the morning, and you can have hot beverages and banana bread all day long

big clean modern rooms, great breakfast

an excellent and freshly prepared breakfast is included, the staff will help you with whatever needs your help

delicious breakfast

-staff are friendly -safe and quiet area -clean room -hot shower -parking lot

there was no breakfast and no close by restaurants and the rooms were smack at a road

victor arranged to have breakfast made for us one morning, and it was authentic and delicious

there is a pool, great wifi and room service daily

cold water in the pool

great pool, great staff