little tip - plan a day without activities because the pool is very quiet in the mornings as everyone is away on tours and it's great to have it to

breakfast was good, bed very comfortable, staff was very courteous , views are just amazing

i loved the room breakfast delicious. very nice ❤

the breakfast in the morning was really yummy and the views were amazing as well

the breakfast was not ready until 7 am. it would be nicer if it could start at 6:30 am.

excellent spa facilities

the spa services are highly recommended and the food was amazing too

day activities and have lots to offer themselves on the farm, including a great trail down to the pool and yoga

also, no outdoor chairs by the cabin, so i may or may not have “borrowed” a couple from the pool area

- well prepared, organic, vegan meals - open plan so you can see the chef cooking in the clean kitchen - welcome drink highly

views from the hotel, really nice breakfast and super friendly and helpful staff

breakfast ok. assess road terrible. wi-fi limited. view terrific

you couldn't mix and match breakfast with each employee

the breakfast is very limited

the staff was nice, the breakfast was good

language one of the staff used while i was having breakfast with my kids

stayed up late with us at the bar so we didn't feel lonely, told us interesting stories about his life

laundry is done by each item rather than weight - so not great for large amounts of washing

breakfast was amazing and the activities at the lodge (horse riding, pool, trails, jacuzzi) were all spectacular

the lodge is wonderful in authentic wooden style there are 2 jacuzzi pools and swimming pool with spectacular views

we came for nature experiences and didn't use the pool, bar or the spa

also there s a $10 charge for room service

being behind the kitchen/restaurant - and the noise that came with that.

the children loved the swimming pool and we all enjoyed the warm swim up bar in the evenings

we also asked for a package of romantic spa and dinner both at the room, dinner was amazing however the massage not so great

closed, front desk mentioned upon checkin the restaurant was open till 10 pm, ended up ordering room service

quite limited, booking needed in advance for everything, even for breakfast or gym

you show the band to the parking attendant at the pool facility to use the lot just cross the street for free and safe even

cant think of anything. perhaps water cooler in gym, but perhaps not there due to covid?

huge first floor suite with excellent air con and wifi.

breakfast, lunch and dinner

the breakfast was not very good as well as the food medium.

kids loved the jacuzzi in the room

ample free parking

i can bring with the amazing staff and service, the room is super clear, room service until 10pm which is almost impossible to find in costa rica, the spa has amazing

the pool was a great way to cool off at the end of a hot day

delicious full-service breakfast

thanks to eisel, the lady managing the place, always ready to help with everything i needed, from laundry, to advices regarding the area as well as tours reservations and transportation to the

property, lovely pool and great views if you are lucky

location, attention, breakfast, everything was amazing they made us feel at home

i would have liked more choices on the room service menu

the hotel facilities include excellent wifi throughout the property and grounds, a large restaurant, bar, nature trails, swimming pool and

perfect room service and a delicious wood fired oven-baked pizza

the wifi in the room could work better.

there is a nice pool and jacuzzi to relax, a exeptional breakfast and some nice hikes in the direct environnement

great breakfast

the breakfast was delicious

poor breakfast, especially for vegetarians breakfast was subpar

arenal lodge has a nice breakfast with fresh fruits and an amazing view from the restaurant

loved the staff, the private little pool in the room and the breakfast

the made-to-order breakfast was exceptional and we loved the night frog walks

the restaurant and bar have limited hours.

breakfast was good with plenty of choice but lunch and dinner options quite expensive

the wifi connection was very good

it was perfect for our two families with teenage kids with the pool, hot tubs, ping pong and pool table

the breakfast was great

wifi was good

fridge with minibar in the room, ac, good parking

maybe pool would add more value

water in the shower lasted only a few minutes & wifi was really really bad

the breakfast was delicious and hot and individually made. not a buffet.

gallo pinto at breakfast was made with fresh cilantro grown right on site

the breakfast was also good

the only thing we would have liked is a pool on the premises.

the breakfast and the service

breakfast excellent.

breakfast were also great as well

it’s beautiful, but you can also smell a whiff of manure while you’re trying to relax by the pool

pool was cool and refreshing

you can swim in the swimming pool and watch the volcano

pool and breakfast! the kids loved the slides!

breakfast was wonderful

the bathroom was a bit basic. room service was overpriced.

only thing i can think of would be to have a separate adults only pool

mary at the spa did a fantastic job on her massage and the spa facilities were perfect and so relaxing

in the pool area there is a heated pool like a big jaccuzi in front of the bar

i would change the bar setting, it’s not so cosy. rest great!

a complimentary stock of the bar was welcomed

-> breakfast was very good and copious -> free mini bar with sangria, kombucha, even beers

was a good amount of confusion about our spa appointment

great pool and the rooms are fantastic

cozy cabin-style stay with great breakfast options, helpful staff, and a fantastic hot swimming pool

cabanas were nice, it was great having a shared kitchen and nice to cool down in the pool

the pool was a great way to cool off and we loved using the outdoor kitchen space

delicious breakfast

stunning thermal pools, views, farm, and property

little village hotel, with multiple hot springs and also normal swimming pool

breakfast was amazing

good breakfast

ee breakfast was great

we did not use spa but i bet it is wonderful

morning breakfast is substantial

would have liked natural bar soap or gel and a bit better cosmetics in the room, food choices for kids were problematic for us with some ingredients not mentioned in the menu that was upsetting to

ac missing in the gym so it was super hot there and unusable more than 20min

kids lost a few things and none were found initially we were given really bad rooms

breakfast buffets were awesome but decided lunch and dinner off property most nights

many options different pools and different temperatures.

great spa complex and beautiful breakfast menu

the many spa pools and even the slides were incredible

the place is mobbed with kids who are bused in. felt like disneyland

other than that, the staff were very friendly and the food and service at the pool bar was excellent

she also gave us complimentary spa treatments which were fantastic

nicely appointed, small

bed, great staff, beautiful view and adults only

very poor gym. small swimming pool. hotel premises miniscule for such a hotel.

need more restrooms where the bar and the ponds are.

spa was everything

breakfast was amazing!!

the tours attached to the property were great! the hot springs and spa were also amazing!

price for food after the breakfast was pretty high for the quality

the little bar and breakfast are excellent

watching the local beautiful birds come down to the fruit laden bird tables whilst we ate breakfast was wonderful

hot springs , breakfast

breakfast here was one of our favorite meals our entire costa rica stay

breakfast was wonderful

next to the pools restaurant had good food bar inside pools makes delicious drinks, try the pinacolada in a

location was great, surrounded by nature, and the thermal pools were relaxing

ople bused in) thermal pool, very small and crowded

this is a public

the pools were lovely and great to relax at the end of a busy day

pools are nicely designed, great for kids

lovely pool and hot tub area

watched beautiful birds feasting on fruit the restaurant provided during breakfast

will never forget the luxuries breakfast buffet

the on site restaurant had great food including our included breakfast and the staff were all very helpful and friendly

we used the kitchenette very little, but it was nice to have

the pool was great and a lot of fun to play in

had every necessary facility as well as additional options with an amazing view on the swimming pool in the middle of nature and just across from arenal volcano

the cabin was very clean and had everything we needed in the small kitchen

a little more consideration given to the quality and amount of kitchen cutlery

maintained property, with a great quick breakfast

great anf helpful staff. good breakfast.

breakfast, friendly staff, parking place, nice view to arenal volcano

breakfast was delicious and we could do artisan craft shopping and book all our tours in the same

helpful organizing tours that leave from the hotel, on site restaurant was very good, on site bar drinks were very good, hot tubs and pool area very nice, great view, rooms clean and

it's far from town, and the room we were initially given did not have wifi or safe

we got day passes to the springs resort and spa and this was just down the road, so an awesome location for that

parking in front of the cabin. the terrace with the volcano view

exceeded our expectations in every way, and we thoroughly enjoyed our time there, especially the kids

private parking next to the room

bathroom was a dream and we felt like having full privacy on our little terrace with the plunge pool

the pool was a highlight looking to the vulcano while swimming

nice pool you get everything in front: codes to entrance so easy

we loved having our own private pool

didn't use the pool because of the weather, but it was much smaller than expected

the views was so beautiful and the hot springs and pool was great

amazing place with very welcoming staff, especially the pool bartender and breakfast waitress!

room is good, big, great shower, clean and has a really nice view on the arenal vulcano the spa with bar is amazing to drink some beers after a hike, bartender was friendly and nice to talk

the hotel has its own hot springs and you can just relax and enjoy the swim up bar - the cocktails are great

we had the pool/hot springs to ourselves for a whole afternoon

hotel was very nice, big room and bathroom, nice terrace, parking next to the cottage

the pool was chilly but our kids loved it

kids love it

parking spaces

the pool was a great temperature and the breakfast good value for money as well as delicious

the room was clean, everything was great, breakfast was excellent, and the location is perfect

friendly helpful staff, the beautiful jungle garden, the fantastic breakfasts, the kitchen and laundry

wifi connection makes no sense. close to no wifi in the rooms but full wifi on the parking lot.

the food was fantastic, the rooms are clean and the free laundry room was a real bonus for us

breakfast was also lovely and staff were friendly and helpful

i loved it, great view, super comfortable rooms, very clean, nice jacuzzi and pool.

very friendly staff, nice and clean room, big pool and jacuzzi

the property has 3 very friendly and well behaved cats, and my kids are crazy about cats

nice pool area, a trampoline for the kids, and the best soda in the area across the street

the pool and jacuzzi were nice and well kept

see the volcano from our room and other parts of the property, the very accommodating staff, free parking, good meals

sceeaming kids), including the thermal spring swim up

parking spot right by room

and the food is delicious, a lot of birds to see and they had an outdoor playing area which my kids loved

was heaven

the pool area is really nice and the rooms are very spacious

the pool

awesome property with wildlife and cool pool! rooms were spacious and comfortable.

it has a pool and loungers for rest periods

breakfast was awesome, the pool was nice, the location was great, the rooms were clean and looks

the kitchen has almost everything you need to prepare something simple

kitchen nicely appointed

we especially appreciated the small kitchen — it was very convenient and made our stay even more enjoyable

very clean and nice, spa was awesome and in a good location

liked the privacy, hot tub, shower, and the kitchen area

laundry services were quick and efficient with shirts nicely folded

pool is great

pool was lovely, garden beautiful, staff fabulous, room was large

great breakfast included

very well kept pool and garden area

staff service, the buffet was very complete, they have happy hours at the restaurant and at the pool bar, the bartender is very friendly, if you want to relax and be pampered this is the place

beds were a little firm for the kids

even the kids meals are freshly cooked and super healthy

before leaving, would be excellent especially with children, our guide was quite good with the kids on the tour

my kids didn't want to bother visiting an (expensive) hot springs in the area, as they preferred to

go for the bungalow with private pool and view of the volcano

we asked for a late check out because my daughter had a work meeting from 1-2pm

said she was going to charge us to dry our clothes that were floating in water, even though my kids had nothing to wear because of a property issue

facilities good choice of food

and views from the mountain, you have your own outdoor jacuzzi with volcan view, awesome pool bar and the staff makes you feel pampered from beginning to end

loved the hot spring pool including the bar and restaurant within the pool

-free yoga lessons -welcome drink and cold towel -kids playground and

superb, breakfast amazing, rooms brilliant and facilities were excellent.

beautiful grounds, amazing staff and breakfast was wonderful

the spring pool

choice of nice pool or cool dip in river running through the property

the authentic costa rica breakfast was amazing

wifi was not dependable but it was adequate

so comfortable - and breakfast waa wonderful

highlights of the stay is homily breakfast, cooked at host kitchen every day and what a real home coming feel and thank you for the

area with views of tropical garden and arenal volcano spacious rooms with fridge plenty of parking space quiet and peaceful area great breakfast incuded

the pool offers an excellent view of the volcano and you can also have great views and photos from the

we had room service and fresh towels every day

place with private bungalows, parking available just next to your bungalow

nice breakfast

this was our first of two stays in the area, and it truly set the bar high for our subsequent accommodations

and kids-friendly of course

kids loved all the pools and we loved the thermal pool bar:) also the view on the volcano from our

wifi kept dropping when not in a public area

my only complaint is that the wifi was not consistent.

they do your laundry for a great price and the staff was incredibly

clean, spacious, very nice staff, has parking lot on premise.

ample parking

tv, wifi

wifi didn't work in our unit

breakfast was very good

very nicely furnished and very clean. beautiful location, friendly staff and delicious breakfast

delicious breakfast

an excellent and freshly prepared breakfast is included, the staff will help you with whatever needs your help

good room, good breakfast. very receptive to extra requests and helpful when asked for help.

nice pool with a view of the volcano

the pool was very refreshing

loved the pool with the cascade, breakfast, and the scenery

breakfast, extremely helpful staff and great location to town

the breakfast was delicious and the beds were comfortable

couldn t use anything from the kitchen or microwave

also there is a picture of a kitchen on booking

frumpy furniture, kitchen in room cannot be used, noise from street

the laundry service was very fast

good and clean bathroom,if you book directly it is very nice and you can use their common kitchen otherwise pay 5$ per day,which is very clean,staffs are so nice ,they have a roof top area

the bar tender was also extremely friendly, welcoming and made sure i got everything i needed

pool table, beautiful restaurant, where they use bananas to attract birds

the wifi was good too

a big parking lot

pool, right in the jungle, massive rooms, excellent views of volcano, chilled, laid back vibes,

springs resort and spa is one of the best hotels i have ever stayed at

so many springs and activities for kids and

only thing missing was a late night disco or bar

d what you needed for them), and many other things

love the free valet parking

daily room service

beautiful view of the volcano very good breakfast spacious rooms, ac, wifi

limited parking and tight spaces - we had to park on the street a few times

walls are a little thin, and no shampoo or conditioner. wifi can be a little spotty.

excellent service, private parking, cozy rooms and nice bathrooms

the breakfast was delicious (eggs, pinto gallo, pancakes, fresh fruits

the staff was very friendly and accommodating .the pool was fantastic, clean and warm.

the pool area, parking and breakfast are all great

the privacy and relaxed atmosphere was fantastic. the pool view of the volcano was breathtaking

great room, nice breakfast, amazing pool and view.

spacious rooms with well equipped kitchen, nice pool, beautiful garden and really lovely staff

breakfast was exceptional and we did laundry there for $3 per kilo (excellent price)

perfect spot for the kids (and adults as well ) to explore a little bit about costa rican reptiles in the gorgeous

pool was great too

the rooms are super spacious and wirh a very clean kitchen

seemed more like a water feature for dining room than useable pool ( my kids felt too self-conscious to use it)

the breakfast buffet was delicious with lots of choice, and the restuarant and pool area was wonderful

ok for 2 adults but with 2 kids, very

wifi and air con both great

great location, small, very good variety of tico breakfast.

good breakfast

the breakfast is tasty and varied

the breakfast was really good and the owners were so lovely

spacius room with fully equippt kitchen. . cloce to the center and quiet. can recommend.

breakfast was great

restaurant on site serves delicious meals and breakfast included in hotel provides great tasting options

the free breakfast was very tasty with great choices

restaurant was delicious, and the breakfast was included

kids loved the pool

the breakfast was delicious, staff was friendly, and beds were comfy. no complaints!

clean rooms, friendly staff, delicious breakfast!! convenient location too!!

breakfast

the kitchen was like a dungeon. bedroom had a musty smell

great wifi connection and a fantastic terrasse zits a bar overlooking the volcano

the kitchen was very small and seemed dirty

my kids spent a lot of time in it at the end of the day

just worked fine: good location, nice premisses and room, pool for the kids, breakfast included, laundry service

location, breakfast, friendly and helpful front desk staff, our kids loved the pool, the landscaping, comfortable room with a/c, having a small refrigerator in the

the kids loved the pool

walking distance from groceries, laundry, restaurants and other shops

very well stocked shared kitchen, with a great view of the volcano from the window - when it decided to show itself

there's a pool under construction

a swimming pool is under construction, which shows they are making upgrades

the kitchen on the room is super useful and the shower was really good

they are also building a pool, so the stay at this accommodation can only get better

walls could hear the neighbours kids, tv and chat

helpful and friendly staff who made towels into animals for the kids and who were able to book tours (we did the half day volcano hike and hot springs which we all

parking was included

my kids liked the pools best

parking on site was secure

the room and the pool and the setting. really hot effective shower and air-conditioning

excellent breakfast

from the town center, therefore it is quiet and you have a great view of the volcano from the pool

enough variety to satisfy a mixture of vegetarians and meat eaters, as well as keeping the picky kids happy

place, many birds around and very nice pool

the room was cosy, clean and tidy. staff was friendly. breakfast was nice.

delicious breakfast, very comfortable room & beds

of the staff and their flexibility, the delicious breakfast with local or continental option, the gym and lap pool, the comfort of the beds

excellent location. great value for money. friendly staff. great breakfast.

location, beside a lake, lovely swimming pool, a short walk in to town

the spa tub was an absolute blast, but the amount of hot water you get depends on the time of day, and

form) -walk of 10 to 15 minutes to the city center (next to street) -ac -windows to the outside - pool and possibility to sit

laundry service came in handy and the location is ideal for tours and restaurants

we booked lots of tours through them and they also helped us with laundry and booking taxis

breakfast options were great

the staff was very friendly and helpful, the room and everything else was very clean, the breakfast was delicious, the tours offered/recommended by the hotel were very good organized and of

they have free parking and an extra service for laundry that was very useful

my kids loved exploring the garden which was relaxing for me because they had something to do that

free parking

have a little restaurant/bar and parking right in front

they have free parking and an extra service for laundry that was very useful

gluten-free offer at breakfast and we had to take a taxi to get to the various tourist attractions and even to the city

steven & dylan in the restaurant and bar were both wonderful too

surroundings, private, quiet, with things to do

staff very professional and kind from front desk, restaurant and room service

the grounds are beautifully kept, the rooms are very comfortable and spacious and the breakfast was delicious

very good breakfast

good location and easy access/parking

great room, shower, breakfast, staff, parking and location.

landscaping and breakfast

friendly helpful staff. breakfast was good. hot shower. etc.