kind staff, big rooms and big bathrooms which were nicely decorated, lots of amenities, pool was great and hot tub was great

safe, clean, comfortable and excellent parking

plenty of parking. scanner to get in after dark for safety. iron and ironing board in room.

snack bar prices are way to exspensive

that the bar didn't have more choices for dinner meals

i did not eat breakfast.

pool said it was heated, but it was too cold for me.

the pool and gym were well kept and clean

the breakfast was amazing and the indoor pool was nice

also good breakfast food options

staff was very friendly, the breakfast had a good selection, the room and hotel in general were very clean and well kept

location, yummy breakfast, staff was very friendly, loved our room and comfy bed

the continental breakfast was the most extensive we have experienced

it's always clean the bar is great a few different bars but just wondering crowd had a good time and i really liked it a

the bar downstairs was fun and we met some very nice people

breakfast was in a good place except it was a little tight to get around, i would have liked to

very good breakfast

breakfast was adequate, same as any hotel

location, old furniture in the room. gym small and old.

air/heater was very old no gym not sure it was worth the price

the bed pillows were not comfortable at all. the bar closed extremely early.

pool not warm enough

it was outstanding when i come to kennett from fl i always stay there the only down thing was the pool was not warm not heated enough but we used the hot tub but were looking forward to the pool

we didn't use it but at 5 a bar was available

lobby served as breakfast buffet, which was not complimentary, bar and lounge

the shuttle that took us to the wedding and the location of the hotel to the wedding reception

bar staff was rude

nice gym, peloton machines

the night front desk and bar and grill staff they were great

clean, excellent breakfast. i love how the hotel provides times for breakfast, pool, gym.

breakfast was good

no breakfast.... absolutely love this hotel, it’s the king suite for me.

covid-19 had the pool shut down. wi-fi wasn't always available

more selection on breakfast

a pool was great but the pool was very very cold

nice gym, nice room design, women in guest services were hospitable

it had a hot breakfast, that my husband enjoyed

i loved having the separate bedroom and the large livingroom, full kitchen and office area

their breakfast no pool

very nice exercise room. small kitchen in the room.

the room was very clean. breakfast was great. many choices. staff was nice.

close to businesses and highways, staff was courteous and helpful, breakfast was decent

parking was always available

- need some healthier options-fruits and nuts room smelled like smoke pool located in parking

exceptional breakfast

the breakfast is a hot continental breakfast which means microwavable sandwiches

breakfast was by far exceeded my expectations

she was the only person handles all the guests and tons of kids

friendly professional staff very clean good breakfast selection

my kids wouldn't even stay in the pool with their eyes burning and their skin all itchy could be why

good room size. friendly staff. gym had everything we needed.

no free continental breakfast was a disappointment as well as no pool or gym. otherwise great.

comfy beds nice gym private

gym was nice, perfect for a few days away

location, gym, breakfast, and the size of room

they allow early check in and late check out

the pool was awesome and the location was nice

i was able to get a late check out. the hotel staff was very nice.

i loved the pool!

the pool was not indoors

great breakfast, nice fitness room, self service laundry on site.

great pool. great staff. great breakfast.

very clean, quiet wi good breakfast.

the room was clean and the breakfast was wonderful

loved the pool! room had a nice size fridge and the beds were comfortable.

close to all stores we hung out at the bar and the bartender was awesome

the pool is an added bonus

staff, comfy beds, electronic laundry; byob detergent, inconsistent bar hours, non working vending/ice machines, no more free

that it didn’t have a inside pool

in rooms, more sound proofing, more frequent housecleaning but staff nice, bed comfy & electronix laundry

i love how there is a self service laundry on site, tea, coffee available in the lobby is a nice touch

the staff at the hotel, front desk, housekeeping, bar and breakfast were all very friendly and helpful

excellent location pleasant staff nice rooms new bar in lobby is a nice addition

gym could be better (but they do have a relationship w/ the nearby ymca such that one can use their

everything that you could need - small pool and gym but all great - guest laundry and a great breakfast buffet

the breakfast café is quick and convenient, but given how many great options west chester has,

breakfast

booked a room with breakfast including- apparently there is no breakfast served at the hotel and we were misled

need to make visitors aware of the small cafe off the lobby to pick up coffee since breakfast is not offered

breakfast not included, great location

perfect location, close to the long wood garden, with no hassle parking

parking is plenty and very safe in the back of the hotel

breakfast is wonderful. room is clean and bed is comfy. location is ideal.

breakfast was very good &some staff went out of their way to accommodate

nice clean room good bar pleasant staff in bar and hotel

we love coming there to spend time with the kids in the pool

lighting the parking lot is very limited. i worry about my car sometimes.

we love coming there to spend time with the kids in the pool

convenient location at a great rate. kids eat free.

kids n adults in

breakfast was exceptional

breakfast was okay.

breakfast was amazing

room with a fireplace, friendly owner & staff, exceptional decor and service, delicious breakfast

great multi-course breakfast each day

nice breakfast room

i found the breakfast to be an extra bonus i did not expect

convenient location, my kids loved the waffles at breakfast, staff were friendly and helpful.

the breakfast

to covid, breakfast was limited

gym was out of order

breakfast had good choices & the pancake maker was great

kids that was there was rude and playing on my door and their parents let the kids do whatever they

the tv was accessible for my kids xbox game

i am sure it was a very busy morning considering it was a saturday morning with lots of kids in the hotel

the indoor pool and hot tub were great

the breakfast was good to

close to family vacation. breakfast was good. kids enjoyed the pool

the breakfast was awsomesauce...the pool and hottub

the room was exceptional and the breakfast was very good as well

surestay is in a completely different building than the breakfast and pool area

i was really excited about the pool, i was in the pool for about an hour and half, my blue bathing suit was bleached from all the

great stay. rooms include a kitchen which is great so you don’t need to eat out all the time.

my daughter and i also enjoyed the outdoor pool and accessories

breakfast was very good, well stocked and a nice variety of things

breakfast next store was the icing on the cake

wonderful voucher for coffee co breakfast cooked to order next door.

from the room service, to the breakfast vouchers, to the friendly receptionists, to the extra percausions

very clean lots of parking

are very kind and nice place are clean and quiet and the breakfast was very good we will come

i love that they welcome dogs and there is no extra pet fee

great breakfast quality and variety

breakfast was very good

breakfast was very good and the lady working it was awesome. room was very comfortable and clean

no meatless options for breakfast sandwiches

the roach motel that is the dutchland, i booked the comfort inn and called and asked for an early check in and they were extremely accommodating

the room really a junior suite was spacious with a separate bedroom, living room and bath

the bar stock was also limited as were the mixology skills of the bartender so you may not be able to

there was a lovely bar in the inn’s great room but it was closed

the spa personnel were definitely not up to par with a spa experience that charges the same prices i

the spa at the inn looked well-appointed in passing, but i did not have an opportunity to use this

the breakfast was excellent

comfortable- the rooms were very spacious & stocked with all the kitchen neccessaties

apartment suites makes you feel as if your home. great breakfast hours and heated pool.

apartment suites makes you feel as if your home. great breakfast hours and heated pool.

breakfast and socials are fabulous

breakfast

didn’t make breakfast

the breakfast had a variety of foods to choose from, a good selection

i asked about a late check out and didnt agree so i hung up

breakfast buffet was on point

the pool/spa was closed due to covid.

the courtyard, balcony, hot tub, and pool make for a nice leisurely stay

breakfast bar is closed due to corvid but not hotel’s fault

the lobby is very good with a bar and cafe and a reception area

clean and lovely pool

breakfast was great, they had so many options, super clean, and everyone was so nice to our three

was a little disappointed with the breakfast

breakfast was good and the inclusion of the paper plates was awesome as it allowed is to grab and

not enough breakfast food

good breakfast great beds

i wish they offered free breakfast

free hot breakfast in their restaurant both days clean room and extra house cleaning we got

the bar / restaurant was being male shift and really just thrown together.

the bar renovations wasn t finished.

i really liked that the breakfast was complimentary

i just wish the pool was open.

more help at breakfast. see above

in day at udel, convenient, clean, friendly, helpful front desk, starbucks breakfast, parking

super comfortable bed, clean room, and friendly and fast room service

nothing you could do about covid restrictions, the pool was closed.

breakfast could have been better

pool size

was great to have breakfast available, and the selection was varied enough

very nice breakfast staff

daughter was competing in the usa swimming meet at the university of delaware pool on campus

was there when there was a lot of stuff going on in newark so it was packed with kids

property was very clean and took proper precautions regarding social distancing, the pool was open i didn’t complain about breakfast simply because it’s nothing to complain about

breakfast selection could have been better.

everything was good ,staff are friendly,good breakfast,very clean room nice pool

the pool was amazing and breakfast was also good and complete

we had kids under the age of 3yrs

wasn't much for the kids to do once they weren't allowed in the pool any longer

they had breakfast prepared well

the breakfast was good and it was near other conveniences which was a plus

the breakfast was great and the supermarket nearby was a bonus

kids outside and loud all hours of night

it was past 12 am and there were kids running up and down the floor

smell was disgusting, there were little kids running up and down the halls after 12am

i liked that it was pet friendly and no pet fee on top of nightly rate.

this is a bit inconvenient if you are temporarily living there with kids

love the staff, gym and cleanliness

great location. friendly staff. clean room. decent continental breakfast.

beds were great. breakfast was only okay. location was good. gym was only okay.

no worries about parking

also, i did not receive any cleaning room service throughout my five-day stay

staff was very friendly. breakfast buffet was great

kitchenette is useful

and the other staff helping with the morning breakfast buffet were amazingly warm, helpful, and welcoming

was intact will go back here anytime and the kids really enjoyed there self breakfast & all pool fitness room and on spot laundry

was a very funky smell in my kitchen (think cat urine)

love the pool my kids had a great time it was so clean i love it here and the staff was so

last but not least, breakfast

the breakfast

kids running up and down hallway

great free breakfast. lots of choice and good

parently closed on mon/tues)

great room if you have kids in a sofa bed

hrs) breakfast served at 7am to 1030am french toast, pancakes, biscuits gravy, sausage,

the layout, comfort, cleanliness, and of course the breakfast.

my kids did not want to get in there and that was the point of booking here

95 is a bit expensive for a juice, bagel, granola bar and yogurt

the restaurant and bar was not open

gym, eating facilities. the location. the room.

i wish the bar was open later.

although we didn't go to the restaurant and bar they both looked very nice and there were a number of guests enjoying them

dirty dirty with a gym full of black mold walls

the breakfast is always very good

i didn’t go to breakfast. good customer service.

lack of breakfast and gym

the breakfast assortment

mini kitchen

kitchen and laundry

only issue i had here was the complimentary breakfast setting

breakfast and its clean

quiet clean and a great breakfast

the also promise laundry facilities, they have all been removed

laundry service limited to wash clothes.

guest laundry being available is a huge plus

kids running around

the pool was also nice

someone hit my boyfriends truck in the parking lot

the swimming pool was nice and warm and the bond fire in the courtyard was beautiful

they allowed the kids to run and scream in the halls all day and night

the breakfast was good and the beds were comfortable.

breakfast, smile people

not really i coulda have a breakfast treat!

for an example, i had to come down and ask the front desk if there was a gym, in which there was

convenient location close to highway, mall and costco. breakfast is very good.

and my kids always try have fun but this time here our room look like it was not really ready for

the woman came into the room and looked on counter of the kitchenette for her missing jewelry

warmth reception from staffs, guest laundry, kitchen and cooking materials, i loved the location, it was closed to my family and friends

living room area was in a separate space from bedroom and kitchen area

staff. nothing for kids. no coffee. had to pay for disney channel. pool not kids friendly.

always ready to offer suggestions for places to eat, directions, change for the laundry, greeting us in hallways etc

clean, courteous staff, good breakfast, reasonable rates

glad to be able to do laundry while there.

clean, kind, convenience, perfect breakfast

good complimentary breakfast

noticeably small for the hotel in comparison to the breakfast area and room

booking communicated with the hotel that i wanted a late check out and when i arrived it was confirmed

good breakfast. the place was really clean.

not much to composite sbout, but the so called gym is very small.

breakfast every day had so many choices and was very delicious

hotel is conveniently located, staff at front was very helpful in resolving an early check in issue, and the room was nice and clean

room service staff were friendly and accommodating

we booked services at the spa in the hotel and that was really lovely

down the bar and restaurant

had room service both nights, and each was delicious

coffee on a sunday am before 9 am unless you order room service

kitchen and staff

clean and kitchen access and great location

lots of electrical sockets, has free wifi, more than adequate kitchen

jada in particular, she was patient with my inquiring about early check in, then gave good intel about parking

love the kitchen in the suites

renovated, clean, full kitchen, wonderful staff.

the staff. the gym. the room. the views. the location.

had a kitchen with dishwasher and cookware…was like an apartment

room, breakfast, gym, free laundry - all excellent

options for hot breakfast

room was spacious; had some wear and tear, but comfortable, clean and had a kitchen

the gym was good.

i also enjoyed using the small gym, it had everything i needed

laundry facilities a big plus

nice sized room. kitchen and desk area very sufficient.

i enjoyed the onsite breakfast and bar area

longer bar hours would have been nice.

no parking fee

$30 room service meal was absolutely disgusting

was not open to do room service

advertising a rooftop bar, lobby bar and a speakeasy basement bar, only one was open the evening we stayed

banging of the gym equipment directly over our bedroom (305) and the noise level from the patio bar was quite noticeable being above the room

roof bar was closed for private parties

the building, size and equipment of the room and the cocktail bar with the jazz band

the staff was super nice. the breakfast bar was phenomenal. will definitely be back!

breakfast and appetizers included in the price

breakfast was sumptuos

free shuttle service free breakfast

restaurant and bar in site, big rooms

needed a microwave and bigger fridge and a mini bar lol 50$ charge but i suppose pay 167$ on booking and 50$ for the room i only got a gatorade so

breakfast. location.

the gym was a perfect size for us to work out during our stay

nice facility, breakfast, laundry facility, ice available on floors, rooms nice,

perfect for adults and kids

we got a spa tub in our room (whole reason we went there) and the spout was pretty much broken off and it

it’s alway what i expect. miss the free breakfast.

there were several choices for breakfast

drive another 5 miles, get a room for less $ that is updated, safe, pool breakfast

wife and i rented the room with spa tub

breakfast was bland compared to most hotels

was able to get early check in, rooms are spacious and clean

the view it has everything you need in the room. kitchen with utensils and streaming tv.

also, parking is limited but we were able to find parking in front of planet fitness about 200ft from the hotel which wasn’t a big deal to us

breakfast was really good and plentiful

the pool was amazing it’s outside and it’s clean

down side my kitchen sink is leaking but they were prompt about sending someone out to fix it in the morning

size of the kitchen and how the equipment work

there separate mini apartments very nice and roomy with kitchens living rooms and a bedroom.

the pool looked nice but we didn't get to use it

the breakfast was good as well

the pool closed too early.

saltwater pool and breakfast included

staff especially trish and mat at the front desk and sherri who work with the kitchen and dining room

rooms so comfortable and quiet we never made it to breakfast the three mornings we were there

last day we were there the water was running out of the pool had to get it fixed but other than that it was a great even though that day was

comfortable beds, huge room that included kitchen and sitting area

the amenities were clean, the gym was small but didn’t lack equipment to get a full workout

breakfast was great

proximity to route travelled. size of accommodations. breakfast.

bed, great location, quite, loved having a kitchen in the room, front desk lady was very nice, hotel was nice and clean, would stay

room was comfortable and having a kitchen was ideal with little kids

receptionist, alyssa, very friendly & nice. nice variety for breakfast.

breakfast was superb, the kids loved it

the kitchen is well equipped

breakfast was provided and easily accessible

pool definitely was the plus of the whole trip

i loved the bed and the continental breakfastwas amazing. also, my children enjoyed your pool

great value for your money, a free breakfast which has a variety and tasty and the lady in charge is constantly cleaning and offering

we had the breakfast and it was good

pool , room and breakfast

to my disappointment, when i asked if i could stay in the lobby for a while with my 2 kids, the front desk agent (kyle), told that i could not because in his words:

everything was perfect the only thing the pool was a little bit cold

the pool was perfect for my kids and the breakfast was just the right amount of choices to not be so overwhelming

breakfast was great, alittle bit of everything and was very enjoyable

no pet fee saving on that all in all the cheaper rate

the staff was very friendly. the laundry area was nice with nice/new washer and dryer machines.

on site laundry was very convenient

had some potential the mattress was comfortable no room service menus. sloppy sheraton execution

should offer complimentary breakfast and he kitchen should have better hours wanted to have dinner however the kitchen is as closed it was

easily located, plenty of accessible parking, clean, smell good

parking was atrocious

no room service. no concierge..

staff helped with my late arrival and suggesting where to park with my trailer

breakfast was included & was good. free parking staff was friendly

the pool was perfect temperature and the rest of it all was just perfect

breakfast was excellent

location was perfect! breakfast was also!!

convenient parking and room access. close to our meeting place.

our kids loved the pool

friendly staff, big room, next to applebys, laundry on site, decent car park, quiet rooms, comfortable beds, tea and coffee in

the breakfast area was comfortable, easy access to great food, wonderful selection, and hot as it

the pool and location was perfect

breakfast with everything you need

garbage in the yard and dirt and water in the stairs and in the laundry place

urine in the bath tub the bathroom was filthy and smelly there was rat pooped in the drawers the laundry room was disgusting and smelly they need good staff to clean up the motels better

corridors that can take some maintenance, laundry

laundry, mice (i have videos), bad light in room (not bright enough) bad smell of

smoke smell and cheap laundry detergent smells reached our non smoking room

we travel a ton for kids' activities and this was by far the quietest and nicest we have found

early check in great

), or the gym equipment

loved the gym access, but did not plan on gym

so so bar and restaurant

i didn't like was that the pool was out of order and that my refrigerator in my room did not work so i had to throw my food

the gym was equipped with multiple treadmills and weights over 15 lbs but no lightweight

the pool was closed it jadbroken by kids few weeks ago and they are waiting for parts.

kids running around nocking on the doors late at nite and making noise in the hall way

wifi

the gym

the driver of the shuttle was friendly even at 4 in the morning

most importantly, safety bar must be put in showers

the bar closed early and was out of most stuff. also, the starbucks never opened.

the bar in the lobby was missed but hopefully they will be opened back up on my next visit.

wish the breakfast had a little more variety.

you do nowhere nearby to buy food or amenities without a car front desk only accepts cash for laundry

size the kitchen laundry

i love the layout, so comfortable, kitchen was awesome.

room was huge and came with a small kitchen